MV-1 PT019021 Owner's Manual
2014 Owner
s Manual
’
PART NUMBER PT019021
OWNER’S MANUAL
Copyright 2014 by
Mobility Ventures LLC
No part of this manual may be reproduced in any form, by photostat, microfilm, xerography, or any other
means, or incorporated into any information retrieval system, electronic or mechanical, without the
written permission of Mobility Ventures LLC.
MV-1 is a registered trademark of Mobility Ventures LLC. Mobility Ventures is a trademark of Mobility
Ventures LLC. The MV-1 is covered by U.S. Patent No. D615,456. Other patents pending. Ford, Mercon and
Motorcraft are registered trademarks of Ford Motor Company. BBB is a registered trademark of Council of
Better Business Bureaus, Inc. Q’Straint is a registered trademark of Valeda Company, LLC. QRT is a
trademark of Valeda Company, LLC. ANSI is a registered trademark of American National Standards
Institute, Inc. Panasonic is a registered trademark of Panasonic Corporation. Pana-Pacific is a registered
trademark of The Brix Group, Inc.
trademark of
Warranty
TABLE OF CONTENTS PAGE
MV-1 Basic Bumper-to-Bumper Limited Warranty . . . . 3
New Vehicle Limited Warranties . . . . . . . . . . . . . . 3
Items Not Covered by Warranty . . . . . . . . . . . . . . 5
Federal Requirements For Emissions Warranties. . . . . 6
Emissions Defect Warranty Coverage . . . . . . . . . . . . . 6
Emissions Performance Warranty Coverage . . . . . . . . 7
What is Covered by the Federal Emissions
Performance Warranty? . . . . . . . . . . . . . . . . . . . 7
What is Not Covered by the Federal Emissions
Performance Warranty? . . . . . . . . . . . . . . . . . . . 9
California Requirements for Emissions Warranties. . . . 9
Quick Reference: Emissions Warranty Coverage . 9
Vehicles Eligible for California Emission
Warranty Coverage . . . . . . . . . . . . . . . . . . . . . 10
Explanation of California Emissions Warranties . 10
Owner’s Warranty Responsibilities . . . . . . . . . . . 11
TABLE OF CONTENTS PAGE
What is Covered by the California Emissions
Defect Warranties?. . . . . . . . . . . . . . . . . . . . . . .12
What is Not Covered by the California
Emissions Defect Warranties? . . . . . . . . . . . . . .13
Mobility Ventures’ Participation in the in the Better
Business Bureau Mediation/Arbitration Program . . . . .14
Customer Assistance and Dispute Resolution . . .14
Notice to California Purchasers . . . . . . . . . . . . . .15
2 Warranty
MV-1 BASIC BUMPER-TO-BUMPER
LIMITED WARRANTY
All Mobility Ventures LLC (Mobility Ventures) warranties
cover the costs of replacement parts and labor at no charge to
the owner within the specified warranty period and as per the
conditions described within this Owner's Manual.
New Vehicle Limited Warranties
The New Vehicle Limited Warranties apply to the first owner
and all subsequent owners of the vehicle during the warranty
period, which begins upon receipt of your vehicle. The warranty coverage terms are summarized below:
COVERAGE 18 Months
•Bumper-to-Bumper
•Battery (Proration
applies after 18 mos.)
•Powertrain
•Wheelchair Access
Ramp
•Rust-through Sheet
metal
18,000 mi.
(30,000 km)
3 Years
36,000 mi.
(60,000 km)
Battery Warranty Coverage
Mobility Ventures will warranty the original equipment battery
for the term of 3 years or 36,000 miles, whichever comes first.
The battery coverage is 18 months or 18,000 miles for 100%
coverage. From 19 to 36 months or 18,001 to 36,000 miles, battery replacement is subject to proration charges. Refer to the following chart for proration percentages:
Mobility Ventures Battery Proration Chart
Months of Use Owner Portion Warranty Portion
0-18 0% 100%
19 10% 90%
20 15% 85%
21 20% 80%
22 25% 75%
23 30% 70%
24 35% 65%
25 40% 60%
26 45% 55%
27 50% 50%
28 55% 45%
29 60% 40%
30 65% 35%
31 70% 30%
32 75% 25%
33 80% 20%
34 85% 15%
35 90% 10%
36 95% 5%
37+ 100% 0%
Warranty 3
Powertrain Warranty Coverage
The Mobility Ventures Powertrain Warranty coverage applies to
the repair or replacement of major internal components or assemblies of the engine, transmission and drive axle. Powertrain Warranty coverage is for 3 years or 36,000 miles, whichever comes
first.
Engine
• All Internally Lubricated Parts
• Cylinder Block
• Cylinder Heads
• Electrical Fuel Pump
• Electronic Engine Control Unit (ECM)
• Engine Mounts
•Flywheel
• Manifold (Intake or Exhaust)
• Manifold Bolts
•Oil Pan
•Oil Pump
• Seals and Gaskets
• Thermostat
• Thermostat Housing
• Timing Chain Cover
• Timing Chain
•Valve Covers
• Water Pump
Transmission/Drive Axle
• All Internal Transm ission Parts
• Seals and Gaskets
• Torque Converter
• Transmissi on Case
• Transmission Mounts
• Axle Shafts
• Wheel Bearings (Front or Rear)
• Center Support Bearing
• Drive Axle Housing
• Drive Shaft/Propeller Shaft
• Retainers
• Supports
• Seals and Gaskets
•Universal Joints
• Constant Velocity Joints
4 Warranty
Wheelchair Access Ramp and Mechanisms
Warranty Coverage
The Mobility Ventures Wheelchair Access Ramp and all
related mechanisms are covered for a term of 3 years or 36,000
miles, whichever occurs first. This applies to both the power
ramp and the manual ramp system and covers all parts associated with ramp functionality. Any ramp failure that is a result
of improper use or damage is not covered.
Rust-Through Sheet Metal
Mobility Ventures warrants original sheet metal against rustthrough perforation for 3 years or 36,000 miles, whichever
comes first, unless regulated by state or federal mandates.
Paint bubbling and surface corrosion are not covered by this
warranty.
Items Not Covered by Warranty
The repairs listed below are not covered under the New Vehicle Limited Warranty:
• Tire and Wheel Damage or Wear
(Tires will be cover e d u nder the tire manufacturer’s
warranty that is provided with your vehicle.)
• Damage Due to Accidents, Misuse or Alterations
• Damage Due to Impact, Use, or the Environment
• Maintenance
• Damage or Corrosion Due to Environment, Chemical
Treatments or Aftermarket Installations/Products
• Damage or Failure Due to Lack of Maintenance
• Non-MV-1 Parts and Accessori es or Alteratio ns to
Original Vehicle Equipment
• Damage Due to Contaminated or Poor Quality/Improper
Fuel
• Aftermarket Engine Performance Enhancement Products
and Modifications
Warranty 5
FEDERAL REQUIREMENTS FOR
EMISSIONS WARRANTIES
Your MV-1 is in compliance with Federal Emissions requirements and is covered by the Emissions Defect Warranty and
the Emissions Performance Warranty.
For full details on emissions control coverage, see:
• Emissions Defect Warranty Coverage on page 6
• Emissions Performance Warranty on page 7
• What is Covered? on page 7
• What is Not Covered? on page 9
FEDERAL EMISSIONS DEFECT WARRANTY
COVERAGE
During the warranty coverage period, Mobilty Ventures warrants that:
• your vehicle is designed, built, and equipped to meet - at
the time it is originally manufactured - the emissions regulations of the U.S. Environmental Protection Agency
(EPA).
• your vehicle or engine is free from emission-related
defects in factory-supplied materials or workmanship,
which are defects that could prevent the vehicle from
conforming with applicable EPA reg ulat ions.
• you will not be charged for diagnosis, repair, replacement,
or adjustment of parts containing an emissions-related
defect. Applicable parts are listed under What is Covered
by the Emissions Defect Warranty? on page 7.
The warranty coverage period for:
• Passenger cars, light duty trucks
- 8 years or 80,000 miles (whichever occurs first) for cata-
lytic converters, Powertrain Control Module (PCM),
and any other onboard emission diagnostic module.
- 3 years or 36,000 m iles (whichever occurs first) for all
other covered parts.
See What is Covered by the Emissions Defect Warranty? on
page 7 for a list of covered parts.
6 Warranty
FEDERAL EMISSIONS PERFORMANCE
WARRANTY COVERAGE
Under the Federal Emissions Performance Warranty Coverage,
Mobility Ventures will repair, replace, or adjust - with no charge
for labor, diagnosis or parts - any emissions control device or
system, if you meet all of the following conditions:
• You have maintained and operated your vehicle according
to the instructions on proper care in the Scheduled Maintenance section of this manual.
• Your vehicle fails to conform , during the warranty coverage period, to the applicable national EPA standards, as
determined by an EPA approved inspection and maintenance program.
• You are subject to a penalty or sanction under local, state,
or federal law because your vehicle has failed to conform
to the emissions standards. (A penalty or sanction can
include being denied the right to use your vehicle).
• Your vehicle has not been tampered with, misused or
abused.
The warranty coverage period for the MV-1 is:
- 8 years or 80,000 miles (whichever occurs first) for cata-
lytic converters, Powertrain Control Module (PCM),
and any other onboard emission diagnostic module.
• 2 years or 24,000 miles (whichever occurs first) for all
other covered parts.
See below for a list of covered parts.
Note that the warranty period begins the date you receive the
vehicle.
What is Covered by the Federal Emissions
Performance Warranty?
For your vehicle, if these parts contain an emissions-related
defect, they are covered by both the Emissions Defect Warranty and the Emissions Performance Warranty.
• Air Flow Sensor
• Air/Fuel Feedback Control System and Sensors
• Air Induction System
• Auxiliary Body Control Module*
• Catalytic Converter
• Cold Start Enrichment System
• Controls for Deceleration
• Electronic Ignition System
• Exhaust Pipe (Manifold to Catalyst)
• Electronic Engine Control Sensors and Switches
• Evaporative Emission Control System
Warranty 7
• Exhaust Gas Recirculation (EGR) System
• Exhaust Manifold
• Fuel Filler Cap and Neck Restrictor
• Fuel Injection System (Gas)
• Fuel Injection System (CNG)
• Fuel Injection Supply Manifold (Gas)
• Fuel Injection Supply Manifold -IPTS Sensor Included
(CNG)
• Fuel Temperature and Pressure Sensors
• Fuel Temperature and Pressure Sensors - IPTS (CNG)
• Fuel Tank (Gas)
• Fuel Tank Assembly - Front (CNG)
• Fuel Tank Assembly - Middle (CNG)
• Fuel Tank Assembly - Rear (CNG)
• Fuel Tank Pressure Control Valve
• Idle Air Bypass Valve
• Ignition Coil and/or Control Module
• Intake Manifold
• Malfunction Indicator Lamp (MIL) Cluster/On-Board
Diagnostic (OBD) System
• PCV System and Oil Filler Cap
• Powertrain Control Module (PCM)*
• Spark Control Components
• Spark Plugs and Ignition Wires
• Synchronizer Assembly
• Thermostat
• Throttle Body Assembly (MFI)
*Includes hardware and emissions related software changes only.
Important Information About List of Parts
Also covered by the two emissions warranties are all emissionsrelated bulbs, hoses, clamps, brackets, tubes, gaskets, seals,
belts, connectors, fuel lines, sensors, and wiring harnesses that
are used with components on the list of parts, above.
Concerning parts that should be replaced on a certain maintenance schedule, these parts remain under warranty until:
(a) the first replacement time that is specified in the Scheduled
Maintenance section of your Owner's Manual; or
(b) the time or mileage limits of the Federal Defect and Performance Warranties (whichever occurs first). Your authorized
MV-1 service center maintains a complete list of parts covered
by emissions warranties. For more details about the specific
parts covered by the Emissions Defect Warranty, contact your
authorized MV-1 service center.
8 Warranty
What is Not Covered by the Federal
Emissions Performance Warranty?
CALIFORNIA REQUIREMENTS FOR
EMISSIONS WARRANTIES
Mobility Ventures may deny you emissions warranty coverage
if your vehicle or a part does not contain an emissions-related
defect or has failed because of abuse, neglect, improper maintenance, unapproved modifications, or any items included in
Items Not Covered by Warranty on page 5.
If you need more information about getting service under the
Federal Emissions Performance Warranty, or if you want to
report what you believe to be violations of the terms of this
warranty , you may contact:
Manager, Certification and Compliance Division (6405J)
Wa rranty Claims
Environmental Protection Agency
Ariel Rios Building
1200 Pennsylvania Avenue, N.W.
Wa shington, D.C. 20460
Quick Reference: Emissions Warranty
Coverage
This chart shows the emission warranty that Mobility Ventures
provides for your vehicle under the emissions control warranty
in accordance with the regulations of the California Air
Resources Board. This coverage is in addition to Federal
Emissions Warranties on pages 6 and 7.
Defects Warranty 7 years or 70,000 miles
Performance Warranty 3 years or 50,000 miles
Warranty 9
Vehicles Eligible for California Emission
Warranty Coverage
California emission warranty coverage applies if your vehicle
meets the following two requirements:
• Your vehicle is registered in California or other states
adopting California emission and warranty regulations, *
and
• Your vehicle is certified for sale in California as indicated
on the vehicle emission control information label.
* Other states adopting California emissions and warranty
regulation: Connecticut, Maine, Massachusetts, New Jersey, Oregon, Pennsylvania, Rhode Island, Vermont and
Washington.
NOTE:
but not the California Emissions Warranty; the Federal
Emissions Control Warranty applies to all non-Partial Zero
Emissions Vehicles (PZEV) in New York.
New York adopted California emissions standards,
Explanation of California Emissions Warranties
Your Warranty Rights and Obligations
The California Air Resources Board and Mobility Ventures
are pleased to explain the emission control system warranty on
the vehicle. In California, new motor vehicles must be
designed, built, and equipped to meet the State's stringent antismog standards.
Mobility Ventures must warrant the emission control system on
your vehicle for periods of time listed on page 11, provided
there has been no abuse, neglect, or improper maintenance of
your vehicle. Your emission control system may include parts
such as the fuel injection system, the ignition system, catalytic
converter, and the engine computer. Also included may be
hoses, belts, connectors, and other emissions-related assemblies.
Where a warrantable condition exists, Mobility Ventures wil l
repair your vehicle at no cost to you including diagnosis, parts,
and labor.
10 Warranty
Manufacturer's Warranty Coverage
Owner's Warranty Responsibilities
The California Emission Warranty Coverage for the MV-1 is:
For 3 years or 50,000 miles (whichever first occurs):
1. If your vehicle fails a Smog Check inspection, all necessary
repairs and adjustments will be made by Mobility Ventures
to ensure that your vehicle passes inspection. This is your
emission control system PERFORMANCE WARRANTY.
2. If any emissions-related part on your vehicle is defective,
the part will be repaired or replaced by Mobility Ventures.
This is your short-term emission control system
DEFECTS WARRANTY. For 7 years or 70,000 miles
(whichever first occurs): If an emissions-related part
listed on page 12 with coverage for 7 years or 70,000
miles is defective, the part will be repaired or replaced by
Mobility Ventures.
As the vehicle owner, you are responsible for the performance of
the required maintenance listed in your owner's manual. Mobility
Ventures recommends that you retain all receipts covering maintenance on your vehicle, but Mobility V entures cannot deny warranty
coverage solely for the lack of receipts or for your failure to ensure
the performance of all scheduled maintenance.
You are responsible for presenting y our vehicle to a Mobility
Ventures service center as soon as a problem exists. The warranty repairs should be completed in a reasonable am ount of
time, not to exceed 30 days. As the vehicle owner, you should
also be aware that Mobility Ventures may deny yo u warranty
coverage if your vehicle or a part has failed due to abuse,
neglect, improper maintenance, or unapproved modifications.
If you have any questions regarding your warranty rights and
responsibilities, or if you want to report what you believe to be
violations of the terms of this warranty, you may contact MV-1
Customer Assistance at 1-877-MV1-FORU (877-681-3678) or
the California Air Resources Board at:
State of California Air Resources Board
Mobile Source Operations Division
P.O. Box 8001
El Monte, California 91731-2990
Warranty 11
What is Covered by the California Emissions Defect Warranties?
If the parts on the following list contains a defect that affects emissions, they are covered by the California Emissions Defect W a rranties.
• Air Flow Sensor
• Air/Fuel Feedback Control System and Sensors
• Air Induction System
• Auxiliary Body Control Module*
• Catalytic Converter
• Cold Start Enrichment System
• Controls for Deceleration
• CNG Tanks
• Electronic Ignition System
• Exhaust Pipe (Manifold to Catalyst)
• Electronic Engine Control Sensors and Switches
• Evaporative Emission Control System
• Exhaust Gas Recirculation (EGR) System
• Exhaust Manifold
• Fuel Filler Cap and Neck Restrictor
• Fuel Injection System
• Fuel Pressure Regulator
• Fuel Temperature and Pressure Sensors
• Fuel Injector Supply Manifold
• Fuel Tank
• Fuel Tank Pressure Control Valve
• Ignition Coil and/or Control Module
• Intake Manifold
• Malfunction Indicator Lamp (MIL)/On-Board Diagnostic
(OBD) System
• PCV System and Oil Filler Cap
• Powertrain Control Module (PCM)*
• Spark Control Components
• Spark Plugs and Coil Assembly
• Thermostat
• Throttle Actuator Control
* Includes hardware and emissions related software changes
only.
12 Warranty
Important Information about List of Parts
There may be additional coverage for these parts throu gh the
Bumper-to-Bumper or Powertrain limited warranties. In any
case, the warranty with the broadest coverage applies. Also
covered by this warranty are all emissions-related bulbs,
hoses, clamps, brackets, tubes, gaskets, seals, belts, connectors, non-diesel fuel lines, and wiring harnesses that are used
with components on the list of parts above.
Concerning parts that should be replaced on a certain maintenance schedule: these parts remain under warranty until the
first required replacement time that is specified in Scheduled
Maintenance section of this manual.
NOTE:
Defects Warranty does not apply. Your Mobility Ventures
service center maintains a complete list of covered parts. For
more details about the specific parts that are covered by the
Defects Warranty, contact your service center.
If the diagnosis does not reveal a defect, the
What is Not Covered by the California
Emissions Defect Warranties?
Mobility Ventures may deny you emissions warranty coverage
if your vehicle or a part does not contain a defect that affects
emissions or has failed because of abuse, neglect, improper
maintenance, unapproved modifications, or any items included
in Items Not Covered by Warranty on page 5.
Warranty 13
MOBILITY VENTURES’ PARTICIPATION IN
THE BETTER BUSINESS BUREAU® MEDIA-
TION/ARBITRATION PROGRAM
Customer Assistance and Dispute Resolution
Satisfaction with your new MV-1 is very important to us. If you
have a problem with your vehicle, please follow these steps:
Step 1
Contact your MV-1 authorized service center. Customarily,
most issues are resolved at this level. If the service center sales
or service department or the general manager do not address
your issue to your satisfaction, then:
Step 2
Contact MV-1 Cust omer Assistance at 877-MV1 -FORU (877681-3678) or owner.relations@mv-1.us. When you contact
MV-1, please provide the following information:
• Vehicle Identification Number (VIN) - this can be found
on the vehicle registration or title or on the driver ’s side
corner of the dashboard under the windshield.
• Service center name and location.
• Vehicle’s current mileage.
MV-1 Customer Service will work wit h your service center to
try and resolve your issue.
Step 3
If we are unable to resolve the problem, you may file a claim
with the Better Business Bureau (BBB) Auto Line Program.
This is an out of court program to settle automotive disp utes
involving vehicle repairs or coverage under the New Vehicle
Limited Warranty. This program is free of charge to you and
consists of two parts, mediation and arbitration. With mediation the BBB staff will facilitate negotiation between the parties to try and reach a mutually acceptable resolution. If the
mediation is unsuccessful or you do not agree to mediate, you
may request arbitration. This will involve an impartial third party arbitrator rendering a decision after an informal hearing
process.
The BBB claims resolution process normally results in a decision within 40 days from the time a claim is filed. The decision
is not binding on you and, if you do not agree with it, you may
pursue other avenues of relief. Note, however, that you are
required to use the BBB arbitration mechanism before exercising rights or seeking remedies under the federal MagnusonMoss Warranty Act or under the warranty enforcement laws
(“lemon laws”) of some states.
14 Warranty
You may contact the BBB Auto Line at:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Blvd.
Suite 800
Arlington, VA 22203-1838
T el. 1-800-955-5100
www.dr.bbb.org/goauto
When you contact the BBB Auto Line, you should be prepared
to provide the following information:
Your name and address
Vehicle Identification Number (VIN)
Make, model, and model year of your vehicle
A description of the problem
Eligibility for this program may be limited by the componen t
or part involved, vehicle age, mileage, or other factors. Mobility Ventures LLC reserves the right to change eligibility limitations and/or discontinue participation in this program.
Notice to California Purchasers
Mobility Ventures participates in the Better Business Bureau
(BBB) Auto Line Program. This is an out of court program to
settle automotive disputes involving vehicle repairs or coverage under the New Vehicle Limited Warranty. Mobility Ven-
tures and BBB Auto Line have been certified by the
Arbitration Certification Program of the California Department of Consumer Affairs.
If we are unable to resolve your problem, you may file a
claim with the BBB Auto Line. To file a claim, you will be
asked to provide your name and address; the brand and Vehicle
Identification Number of your vehicle; the approximate date
you acquired the vehicle; the vehicle’s current mileage; the
approximate date and mileage when the problem was first
brought to the attention of Mobility Ventures or an authorized
Mobility Ventures service center; a description of the problem;
and a statement of the relief you are seeking.
The BBB Auto Line program is free of charge to you and consists of two parts, mediation and arbitration. With mediation
the BBB staff will facilitate negotiation between the parties to
try to reach a mutually acceptable resolution. If the mediation
is unsuccessful or you do not agree to mediate, you may
request arbitration. This will involve an impartial third-party
arbitrator rendering a decision after an informal hearing process.
The BBB claims resolution process normally results in a decision within 40 days from the time a claim is filed. There may
be a delay of 7 days if you did not first contact Mobility Ventures LLC about your problem, or up to 30 day s if the arbitra-
Warranty 15
tor requests an inspection/report by an impartial technical
expert or further investigation and report by BBB Auto Line.
The arbitrator’s decision is not binding on you, and, if you do
not agree with it, you may pursue other avenues of relief.
However, you are required to use the BBB Auto Line before
asserting in court any rights or remedies under the federal
Magnuson-Moss Warranty Act or California’s Lemon Law.
16 Warranty
Introduction/Features
13-WOM2-009_1
TABLE OF CONTENTS PAGE
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
General Information. . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Vehicle Symbol Glossary . . . . . . . . . . . . . . . . . . . . . . 20
Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . 23
Safety Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Warning Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Emission Control Information Label . . . . . . . . . . . . . . 27
Safety Certification Decal . . . . . . . . . . . . . . . . . . . . . . 28
Exhaust and Chemical Warning . . . . . . . . . . . . . . . . . 29
Federal Highway Administration Regulation . . . . . . . . 29
Reporting Safety Defects . . . . . . . . . . . . . . . . . . . . . . 29
California Proposition 65 Warning. . . . . . . . . . . . . . . . 30
Perchlorate Material . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Breaking-in Your Vehicle. . . . . . . . . . . . . . . . . . . . . . . 30
Vehicle Modifications. . . . . . . . . . . . . . . . . . . . . . . . . . 30
TABLE OF CONTENTS PAGE
TABLE OF CONTENTS PAGE
Impaired Driving. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Drugs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Alcohol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Distracted Driving. . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Passive Anti-Theft System . . . . . . . . . . . . . . . . . . . . . .32
Anti-Theft Indicator. . . . . . . . . . . . . . . . . . . . . . .33
Automatic Arming. . . . . . . . . . . . . . . . . . . . . . . .33
Automatic Disarming . . . . . . . . . . . . . . . . . . . . .33
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Replacement Keys. . . . . . . . . . . . . . . . . . . . . . .34
Programming Spare Keys . . . . . . . . . . . . . . . . .34
Remote Entry System . . . . . . . . . . . . . . . . . . . . . . . . .36
Interference Statement . . . . . . . . . . . . . . . . . . .36
Unlocking the Doors. . . . . . . . . . . . . . . . . . . . . .36
Locking the Doors . . . . . . . . . . . . . . . . . . . . . . .37
Car Finder . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Sounding the Panic Alarm. . . . . . . . . . . . . . . . .37
Replacing the Battery . . . . . . . . . . . . . . . . . . . . 38
Replacing or Adding Remote Entry
Transmitters . . . . . . . . . . . . . . . . . . . . . . . . . .38
Illuminated Entry . . . . . . . . . . . . . . . . . . . . . . . . 39
Cup Holders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Grab Handles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Coat Hooks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Auxiliary Power Point (12v DC) . . . . . . . . . . . . . . . . . . 41
Backup Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Night Time Use. . . . . . . . . . . . . . . . . . . . . . . . . 43
Maintenance and Service . . . . . . . . . . . . . . . . . 43
Audio System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Vehicle Identification Number (VIN). . . . . . . . . . . . . . . 44
18 Introduction/Features
WELCOME
Dear MV-1 Owner,
Thank you for purchasing the all new and excitin g MV-1. We
are committed to making your ownership experience exceptional in every way. The MV-1 was designed from the ground
up for wheelchair accessibility, and it is proudly built in America.
As you may know, the MV-1 is the only Original Equipment
Manufacturer (OEM) factory-built vehicle that meets or exceeds
the Americans with Disabilities Act (ADA) vehicle guidelines
and it is proudly assembled at the AM General plant in Mishawaka, Indiana. We know you will find it to be the world-class
vehicle it was designed and manufactured to be.
This MV-1 Owner's Manual contains very specific information
about your vehicle, its features, and necessary care and maintenance. If you have any questions or concerns, please don't hesitate
to contact us, either online at owner.relations@mv-1.us, or at 877MV1-FORU (877-681-3678). Your feedback is very important to
us.
From the entire team at Mobility Ventures, we welcome you to
the MV-1 family and wish you safe travels and an enjoyable
ride in your new vehicle.
GENERAL INFORMATION
The Owner’s Manual contains information that will familiarize you with the operation, maintenance, and safety instructions regarding your MV-1. Please read the entire manual
completely and carefully. Also, have anyone else who may be
operating your vehicle read the manual in its entirety. When
you have finished reading the manual, store it in the vehicle
for future reference. It is important that you follow the recommendations and guidelines within the manual to help assure
enjoyable and safe vehicle operation.
NOTE:
applicable laws and regulations.
Some of the information in the manual will not apply to your
particular vehicle. Although this publication attempts to
include all optional equipment information, the equipment
may not be identified as either standard or optional.
Design and specification changes may occur following the
release of this publication. Mobility Ventures reserves the right
to change the vehicle without notice and without incurring
obligation.
For further information regarding vehicle familiarization, call
your authorized MV-1 service center.
Always use and operate your vehicle in line with all
Introduction/Features 19
VEHICLE SYMBOL GLOSSARY
These are some of the symbols you may see on your vehicle.
Warning
Fan Warning
Do Not Open When Hot
Battery Acid
Shield Eyes from
Explosive Gases
Avoid Smoking, Flames
and Sparks
Service Engine Soon Low Tire Pressure Warning High Beams
Brake System Charging System Speed Control
20 Introduction/Features
Anti-Lock Brake System
Traction Control/Electronic Stability Control
Traction Control System
Disable
Engine Oil Safety Belt
Low Fuel Anti-Theft System
Airbag Readiness Headlamps
Vehicle System Malfunction
Indicator Light
Check Fuel Cap
Tur n Sign als
Parking Brake System Engine Coolant Temperature Master Lighting Switch
MAX
MIN
SHORT
LONG
Autolamps On Rear Window Washer Child Seat Tether Anchor
Autolamps Off
Panel Dimmer Control
Parking Lamps
Windshield Wiper
Windshield Washer
Intermittent Windshield
Wiper
Windshield Defrost/Demist
Rear Window Defroster Child Seat Lower Anchor
Ramp Controls Override
Air Recirculation
Indicator Light
Ramp Controls Override
Maintain Correct Fluid
Air Conditioning
Horn
Level
Power Steering Fluid
Short Ramp Deploy
Overdrive Off Long Ramp Deploy
Hazard Warning Flasher Power Outside Mirrors
Introduction/Features 21
Rear Window Wiper
Door Lock
Door Unlock
Window Auto Window Lock Out Fuse Compartment
See Owner’s Manual
22 Introduction/Features
WARRANTY INFORMATION
WARNING
Wa rranty information is available in Section 1. Read the section carefully to learn the warranty coverage on your vehicle
and to understand your rights and responsibilities as the owner.
Tires are covered by the tire manufacturer's warranty. Information concerning warranty coverage on the tires can be obtained
from the tire manufacturer’s warranty information provided
with the Owner's Manual.
WARNING LABELS
Warning labels are located on the vehicle to alert the operator
and/or any service technicians who may be working on the
vehicle to potential safety hazards that exist, and to the related
precautions that must be taken. Always follow these warnings
to avoid serious personal injury and to ensure safe vehicle
operation and maintenance. If any of these labels become damaged, painted over, missing, or unreadable, have it replaced
immediately . Lo cati ons of th e warnin gs are indicated belo w.
SAFETY INFORMATION
Throughout this manual, you will find WARNINGS and CAUTIONS regarding proper operation and safety practices.
WARNINGS indicates potential safety hazards and must be
followed to avoid personal injury. The warnings are in red type
face, italicized and proceeded by this heading:
CAUTIONS indicate potential equipment damage, and must
be followed to avoid damage to components or systems. CAUTIONS are in black type face and italics.
This warning decal is located on both the driver’s and passenger’s side visors.
Introduction/Features 23
This warning is imprinted onto the coolant surge tank. This warning decal is located on the fan shroud.
13-WOM2-004.1
50%
MOTORCRAFT
PREMIUM
GOLD
ENGINE COOLANT
+50%
9L34-8C045-AD
13-WOM2-003
YU5A-8653-AA
24 Introduction/Features
This warning is located on both of the battery caps. This warning is located on the steering fluid reservoir cap.
DAN G E R / P O I S O N
NO
GET
MEDICAL
HELP
FA ST
13-WOM2-002
13-WOM2-006
Introduction/Features 25
This warning is located on the brake fluid reservoir. This warn ing is located on th e radiator fi ll cap.
13-WOM2-005
26 Introduction/Features
This refrigerant warning is located by the battery.
13-WOM2-007
R - 134A
SAE J 639
4.6 L
1.75lb/(0.79 kg )
PT0012178
13-WOM10-009.1
VEHICLE EMISSION CONTROL
INFORMATION
Conforms to regulations: 2014
U.S.EPAClass /stds: XXXX/XXXXX
California Class/ stds: XXXX/XXXX
Group: XXXXXXXXXXX
Evap: XXXXXXXXXXXX
SFI/HO2S/TWC/AFS/EGR
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
NOADJUSTMENTSNEEDED
OBD: CAII Fuel: XXXXXX
Fuel: XXXXXXOBD: CAII
XXXXXXXXXXXXXXXX
MOBILITY
VENTURES LLC
EMISSION CONTROL INFORMATION
LABEL
The Vehicle Emission Control Information Label for the gasoline engine is located under the hood.
Introduction/Features 27
SAFETY CERTIFICATION DECAL
13-WOM2-01 0.1
MANUFACTUREDBY AM G ENERAL LLC
FOR M OBIL IT Y VENTURES LLC
DATE OF MFG: MO/YR
GVWR
2993KG (6600LB)
GAWRFRT
1669KG (3680LB)
GAWR R R
1669KG (3680LB)
THIS VEHICLE CO NFORMS TO ALLAPPLICABLE U.S. FEDERAL MOTOR
VEHICLESAFETYSTANDARDSINEFFECTONTHEDATEOF
MANUFACTURE SHOWN ABOVE.
TYPE:M.P.V.
MODEL: XXXXX
TIRE SIZE
SPEED RTG RIM
COLDTIRE PRESSURE
FRT XXXX/XXXXXXXX X XXXXXX XXXXXXXXXXX
XXXXXX XXXXXXXX XXXRR XXXX/XXXXXXXX X
SEE OWNER’S MANUAL FORMORE INFORMATION.
XXXXXXXXXXXX XX XX
13-WOM2-011.1
FAB. PAR AM GENERALLLC
POUR MOBILITY VENTURES LLC
DATE OF MFG: MO/YR
GVWR
PNBV
2993KG (6600LB)
GAWR FRT
PNBE AV.
1669KG (3680LB)
GAWR RR
PNBEARR.
1669KG (3680LB)
TYPE: MPV/VTU M
MODEL:XXXXX
TIRE SIZE
DIM.PNEU
SPEED RTG RIM
COTE VITESSE JANTE
COLDTIRE PRESSURE
PRESSIONA FROID
FRT XXXX/XXXXXXXX X XXXXXX XXXXXXXXXXX
XXXXXX XXXXXXXXXXXRR XXXX/XXXXXXXX X
XXXXXXXXXXX XX XX X
THIS VEHICL E CONFORMS TO ALLAPPLICABLE STANDARDS PRESCRIBED UNDER THE CANADIAN
MOTOR VEHICLE SAFETY REG ULATIONS IN EFFECT ONTHE DATE OF MA NUFACTURE.
CE VÉHICULE EST CO NFORME À TOUTES LES NORMES QUI LUI SONT APPLICABLES EN VERTU
DU RÉGLEMENT SUR L A SÉCURITÉ DES VÉHICULES AUTOMOBI LES DU CA NADA EN VIGUEUR À
LA DATE DE SA FABRICATION”.
MANUFACTUREDBYAM GENERAL LLC
FOR MOBILITY VENTURES LLC
The safety certification decal is located on the driver’s side door post. The decal is required by the National Highway Traffic
Safety Administration (NHTSA) and includes a self-destructive, tamper-proof feature. If the decal is tampered with, a “VOID”
pattern will appear across the decal. Notify Mobility Ventures if the decal is missing or displays a “VOID” pattern.
The decal contains the name of the manufacturer, the month and year the vehicle was manufactured, the certification statement,
the VIN, and the vehicle model type. It also contains the Gross Vehicle Weight Rating (GVWR), Gross Axle Weight Rating
(GAWR), and wheel and tire information.
United States Label Canada Label
28 Introduction/Features
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