MV-1 PT018635, PT020713 Owner's Manual

Owner

2015 Gasoline

s Manual

’

PART NUMBER PT018635

OWNER’S MANUAL

No part of this manual may be reproduced in any form, by photostat, microfilm, xerography, or any other means, or incorporated into any information retrieval system, electronic or mechanical, without the written permission of Mobility Ventures LLC.

MV-1 is a registered trademark of Mobility Ventures LLC. Mobility Ventures is a trademark of Mobility Ventures LLC. The MV-1 is covered by U.S. Patent No. D615,456. Other patents pending. Ford, Mercon and Motorcraft are registered trademarks of Ford Motor Company. BBB is a registered trademark of Council of Better Business Bureaus, Inc. Q’Straint and QRT are registered trademarks of Valeda Company, LLC. ANSI is a registered trademark of American National Standards Institute, Inc.

Warranty

Table of Contents Page

MV-1 Limited Warranty ��3

Who Makes these Warranties ��3 When these Warranties Begin ��3 Warranty Periods ��3 What is Covered ��3 Items Not Covered by Warranty ��6

Tire Warranty ��6 Federal Requirements for Emissions Warranties ��6 Federal Emissions Defect Warranty Coverage ��7 Federal Emissions Performance

Warranty Coverage ��7

What is Covered by the Federal Emissions

Performance Warranty? ��8

What is Not Covered by the Federal

Emissions Performance Warranty? ��9

California Requirements For

Emissions Warranties ��10

Vehicles Eligible for California Emission

Warranty Coverage ��10

Table of Contents Page

Explanation of California Emissions Warranties ��11

Manufacturer’s Warranty Coverage ��11

Owner’s Warranty Responsibilities ��12

What is Covered by the California Emissions Defect

Warranties? ��12

What is Not Covered by the California

Emissions Defect Warranties? ��13 Limitations and Disclaimers ��14 Mobility Ventures’ Participation In The Better Business

Bureau® Mediation/Arbitration Program ��14

Customer Assistance and Dispute Resolution ��14 Notice to California Purchasers ��16

2

Warranty

MV-1 LIMITED WARRANTY

Your MV-1 is protected by an express limited warranty for a pe-

riod of 3-years or 36,000 miles, whichever comes rst, except for

the Powertrain and Wheelchair Access Ramp. They are covered

for a period of 5 years or 60,000 miles, whichever comes rst.

Your vehicle is also protected by certain emissions warranties explained in this section. Please read this section carefully, as it contains important information regarding your warranties.

What is Covered

Except for those items specically excluded herein, these warranties cover the repair or replacement of any parts exhibiting defects in material or workmanship, reported during the applicable warranty period, and resulting from normal use. Repairs and adjustments covered by these warranties are made at no charge for parts and labor. The decision whether to repair or replace any part will be made at the sole discretion of Mobility Ventures.

Who Makes these Warranties

These warranties are made by Mobility Ventures LLC.

When these Warranties Begin

These warranties begin on the date the vehicle is delivered to the

rst retail purchaser. If the vehicle was used as a demonstrator or

company vehicle prior to retail sale, warranty coverage begins on

the date the vehicle was rst placed in such service.

Warranty Periods

Unless otherwise specied in this manual, all warranties expire after 36 months or 36,000 miles, whichever comes rst.

Rust-Through Sheet Metal

Mobility Ventures warrants original sheet metal against rustthrough perforation for 3 years or 36,000 miles, whichever comes

rst, unless regulated by state or federal mandates. Paint bubbling

and surface corrosion are not covered by this warranty.

Wheelchair Access Ramp

The Mobility Ventures Wheelchair Access Ramp and all related mechanisms are covered for a term of 5 years or 60,000 miles,

whichever occurs rst. This applies to both the power ramp and

the manual ramp system and covers all parts associated with ramp functionality. Any ramp failure that is a result of improper use or damage is not covered.

Warranty

3

Power Swing Door

Mobility Ventures warrants that the Power Swing Door and all related mechanisms are covered for a term of 3 years or 36,000

miles, whichever occurs rst. This applies to both the door and

the parts associated with the door functionality. Any door failure that is a result of improper use or damage is not covered.

Power Liftgate

Mobility Ventures warrants that the Power Liftgate and all related mechanisms are covered for a term of 3 years or 36,000 miles,

whichever occurs rst. This applies to both the liftgate and the

parts associated with the liftgate functionality . Any liftgate failure that is a result of improper use or damage is not covered.

Battery

Mobility Ventures will warranty the original equipment battery

for the term of 3-years or 36,000 miles, whichever comes rst.

The battery coverage is 18 months or 18,000 miles for 100% coverage. From 19 to 36 months or 18,001 to 36,000 miles, battery replacement is subject to proration charges. Refer to the following chart for proration percentages:

Mobility Ventures Battery Proration Chart

Months of Use Owner Portion Warranty Portion

0-18 0% 100%

19 10% 90% 20 15% 85% 21 20% 80% 22 25% 75% 23 30% 70% 24 35% 65% 25 40% 60% 26 45% 55% 27 50% 50% 28 55% 45% 29 60% 40% 30 65% 35% 31 70% 30% 32 75% 25% 33 80% 20% 34 85% 15% 35 90% 10% 36 95% 5%

37+ 100% 0%

4

Warranty

Powertrain

The Mobility Ventures Powertrain Warranty coverage applies to the repair or replacement of major internal components or assemblies of the engine, transmission and drive axle. Powertrain Warranty coverage is for 5 years or 60,000 miles, whichever comes

rst.

Engine

• All Internally Lubricated Parts

• Cylinder Block

• Cylinder Heads

• Electrical Fuel Pump

• Electronic Engine Control Unit (ECM)

• Engine Mounts

• Flywheel

• Manifold (Intake or Exhaust)

• Manifold Bolts

• Oil Pan

• Oil Pump

• Seals and Gaskets

• Thermostat

• Thermostat Housing

• Timing Chain Cover

• Timing Chain

• Valve Covers

• Water Pump

T ransmission/Drive Axle

• All Internal Transmission Parts

• Axle Shafts

• Center Support Bearing

• Constant Velocity Joints

• Drive Axle Housing

• Drive Shaft/Propeller Shaft

• Retainers

• Seals and Gaskets

• Supports

• Torque Converter

• Transmission Case

• Transmission Mounts

• Universal Joints

• Wheel Bearings (Front or Rear)

Warranty

5

Items Not Covered by Warranty

The repairs listed below are not covered under the New Vehicle Limited W arranty:

• Damage Due to Accidents, Misuse or Alterations

• Damage Due to Impact, Use, or the Environment

• Maintenance

• Damage or Corrosion Due to Environment, Chemical

Treatments or Aftermarket Installations/Products

• Damage or Failure Due to Lack of Maintenance

• Non-MV-1 Parts and Accessories or Alterations to Original Vehicle Equipment

• Damage Due to Contaminated or Poor Quality/Improper Fuel

• Aftermarket Engine Performance Enhancement Products

and Modications

Tire Warranty

Tires are not covered under the Mobility Ventures New Vehicle Limited Warranty. They are covered by the tire manufacturer’s

warranty. Information concerning warranty coverage on the tires

can be obtained from the tire manufacturer’s warranty information provided with the Owner’s Manual.

FEDERAL REQUIREMENTS FOR EMISSIONS WARRANTIES

Your MV-1 is in compliance with Federal Emissions requirements and is covered by the Emissions Defect Warranty and the Emissions Performance Warranty.

For full details on emissions control coverage, see:

• Federal Emissions Defect Warranty Coverage on page 7

• Federal Emissions Performance Warranty Coverage on page 7

• What is Covered by the Federal Emissions Performance Warranty? on page 8

• What is Not Covered by the Federal Emissions Performance Warranty? on page 9

6

Warranty

FEDERAL EMISSIONS DEFECT WARRANTY COVERAGE

During the warranty coverage period, Mobility Ventures warrants that:

• your vehicle is designed, built, and equipped to meet - at the time it is originally manufactured - the emissions regulations of the U.S. Environmental Protection Agency (EPA).

• your vehicle and engine is free from emission-related defects in factory-supplied materials or workmanship, which are defects that could prevent the vehicle from conforming with applicable EPA regulations.

• you will not be charged for diagnosis, repair, replacement, or adjustment of parts containing an emissions-related defect. Applicable parts are listed under What is Covered by the Federal Emissions Performance Warranty? on page 8.

The warranty coverage periods:

• 8 years or 80,000 miles (whichever occurs rst) for catalytic converters, Powertrain Control Module (PCM), and any other onboard emission diagnostic module.

OR

• 3 years or 36,000 miles (whichever occurs rst) for all other covered parts.

See What is Covered by the Federal Emissions Performance Warranty? on page 8 for a list of covered parts.

FEDERAL EMISSIONS PERFORMANCE WARRANTY COVERAGE

Under the Federal Emissions Performance Warranty Coverage, Mobility Ventures will repair, replace, or adjust - with no charge for labor, diagnosis or parts - any emissions control device or system, if you meet all of the following conditions:

• You have maintained and operated your vehicle according to the instructions on proper care in the Maintenance Schedule And Record Log on page 165.

• Your vehicle fails to conform, during the warranty coverage period, to the applicable national EPA standards, as determined by an EPA approved inspection and maintenance program.

• You are or will be subject to a penalty or sanction under local, state, or federal law because your vehicle has failed to conform to the emissions standards. (A penalty or sanction can include being denied the right to use your vehicle).

• Y our vehicle has not been tampered with, misused or abused.

The warranty coverage period for the MV-1 is:

• 8 years or 80,000 miles (whichever occurs rst) for catalytic converters, Powertrain Control Module (PCM), and any other onboard emission diagnostic module.

Warranty

7

• 2 years or 24,000 miles (whichever occurs rst) for all other covered parts.

See below for a list of covered parts. Note that the warranty period begins the date you receive your new

vehicle.

What is Covered by the Federal Emissions Performance Warranty?

For your vehicle, if these parts contain an emissions-related defect, they are covered by both the Emissions Defect W arranty and the Emissions Performance Warranty.

• Air Flow Sensor

• Air/Fuel Feedback Control System and Sensors

• Air Induction System

• Auxiliary Body Control Module*

• Catalytic Converter

• Cold Start Enrichment System

• Controls for Deceleration

• Electronic Ignition System

• Exhaust Pipe (Manifold to Catalyst)

• Electronic Engine Control Sensors and Switches

• Evaporative Emission Control System

• Exhaust Manifold

• Fuel Filler Cap and Neck Restrictor

• Fuel Injection System

• Fuel Injection Supply Manifold

• Fuel Temperature and Pressure Sensors

• Fuel T ank

• Ignition Coil and/or Control Module

• Intake Manifold

• Malfunction Indicator Lamp (MIL) Cluster/On-Board Diagnostic (OBD) System

• PCV System and Oil Filler Cap

• Powertrain Control Module (PCM)*

• Spark Control Components

• Spark Plugs and Ignition Wires

• Synchronizer Assembly

• Thermostat

• Throttle Body Assembly (MFI)

* Includes hardware and emissions related software changes

only.

8

Warranty

Important Information About List of Parts

Also covered by the two emissions warranties are all emissionsrelated bulbs, hoses, clamps, brackets, tubes, gaskets, seals, belts, connectors, fuel lines, sensors, and wiring harnesses that are used with components on the list of parts above.

Concerning parts that should be replaced on a certain maintenance schedule, these parts remain under warranty until:

(a) the rst replacement time that is specied in the Scheduled

Maintenance section of your Owner’s Manual; or (b) the time or mileage limits of the Federal Defect and Per-

formance Warranties (whichever occurs rst). Your authorized

MV-1 service center maintains a complete list of parts covered

by emissions warranties. For more details about the specic parts

covered by the Emissions Defect Warranty, contact your authorized MV-1 service center.

Mobility Ventures strongly recommends that you have your vehicle serviced by an authorized MV-1 service center, and that genuine Mobility Ventures parts be used.

The installation and use of defective, non-equivalent, or uncerti-

ed emissions-related parts may reduce the effectiveness of your

vehicle’s emissions control system and result in denial of warranty claims.

Maintenance, replacement, or repair of the emission control devices and systems may be performed by any automotive

repair establishment or individual using certied parts. UNLESS OTHERWISE AUTHORIZED, WARRANTY SER-

VICE OF ALL OTHER PARTS MUST BE PERFORMED BY AN AUTHORIZED MV-1 SERVICE CENTER.

What is Not Covered by the Federal Emissions Performance Warranty?

Mobility Ventures may deny you emissions warranty coverage if your vehicle or a part does not contain an emissions-related defect or has failed because of abuse, neglect, improper mainte-

nance, unapproved modications, or any items included in Items Not Covered by Warranty on page 6.

Making a Claim under the Feder al Emission Perf ormance Warranty:

A claim under the Federal Emission Performance Warranty may be raised immediately upon the failure of an EP A-approved emission test. To obtain service or repairs under the Federal Emissions Warranties, you should return your vehicle to an authorized MV -1 service center during its normal operating hours. Warranty service, adjustments, repairs, and replacements (including parts, labor, and diagnosis) will be performed at no charge to you.

Warranty

9

If your Federal Emissions Warranty claim is denied, Mobility

Ventures will provide you with a written explanation of reasons within the shorter of (1) 30 days from the date of presentment to the authorized MV-1 service center, or (2) the time required by law for your vehicle to be repaired without incurring further pen-

alty. If Mobility Ventures does not provide an explanation within

the appropriate time, it will remedy the vehicle’s nonconformity free of charge unless (1) delay was requested by the vehicle’s owner or (2) the delay was caused by events or factors beyond the control of Mobility Ventures or the authorized MV-1 service center.

You may obtain further information concerning your vehicle’s emissions performance warranty, or report a violation of the terms of the warranty, by contacting the Director, Field Operations and Support Division (6406J), Environmental Protection Agency, 401 “M” Street, SW., Washington, DC 20460 (Attention: W arranty Claim).

CALIFORNIA REQUIREMENTS FOR EMISSIONS WARRANTIES

Vehicles Eligible for California Emission Warranty Coverage

California emission warranty coverage applies if your vehicle meets the following two requirements:

• Your vehicle is registered in California or other states adopting California emission and warranty regulations, *

and

• Your vehicle is certied for sale in California as indicated on the vehicle emission control information label.

* Other states adopting California emissions and warranty regula-

tion: Connecticut, Maine, Massachusetts, New Jersey, Oregon,

Pennsylvania, Rhode Island, Vermont and Washington.

NOTE: New York adopted California emissions standards, but

not the California Emissions Warranty; the Federal Emissions Control Warranty applies to all non-Partial Zero Emissions Vehicles (PZEV) in New York�

10

Warranty

Explanation of California Emissions Warranties

Your W arranty Rights and Obligations

The California Air Resources Board and Mobility Ventures are pleased to explain the emission control system warranty on the

vehicle. In California, new motor vehicles must be designed,

built, and equipped to meet the State’s stringent anti-smog standards.

Mobility Ventures must warrant the emission control system on your vehicle for periods of time listed on page 11, provided there has been no abuse, neglect, or improper maintenance of your vehicle. Your emission control system may include parts such as the fuel injection system, the ignition system, catalytic converter, and the engine computer. Also included may be hoses, belts, connectors, and other emissions-related assemblies.

Where a warrantable condition exists, Mobility Ventures will repair your vehicle at no cost to you including diagnosis, parts, and labor.

Manufacturer’s Warranty Coverage

The California Emissions Warranty Coverage for the MV-1 is:

• For 3 years or 50,000 miles (whichever rst occurs): – If your MV-1 fails a Smog Check inspection, all necessary

repairs and adjustments will be made by Mobility Ventures to ensure that your vehicle passes the inspection. This is your emission control system PERFORMANCE WARRANTY.

– If any emission-related part on your vehicle is defective,

the part will be repaired or replaced by Mobility Ventures. This is your short-term emission control system DEFECTS WARRANTY.

• For 7 years or 70,000 miles (whichever rst occurs): – If an emission-related part listed in this warranty booklet

specially noted with coverage for 7 years or 70,000 miles is defective, the part will be repaired or replaced by Mobility Ventures. This is your long-term emission control system DEFECTS WARRANTY.

NOTE: Specic emission-related parts, including the catalytic

converters, Powertrain Control Module (PCM), and any other onboard emission diagnostic modules, are covered for 8 years or 80,000 miles under the Federal Emission Control System Warranty�

Warranty

11

Owner’s Warranty Responsibilities

As the vehicle owner, you are responsible for the performance of the required maintenance listed in your owner’s manual. Mobility Ventures recommends that you retain all receipts covering maintenance on your vehicle, but Mobility Ventures cannot deny warranty coverage solely for the lack of receipts or for your failure to ensure the performance of all scheduled maintenance.

You are responsible for presenting your vehicle to a Mobility Ventures service center as soon as a problem exists. The warranty repairs should be completed in a reasonable amount of time, not to exceed 30 days. As the vehicle owner, you should also be aware that Mobility Ventures may deny you warranty coverage if your vehicle or a part has failed due to abuse, neglect, improper

maintenance, or unapproved modications.

If you have any questions regarding your warranty rights and re-

sponsibilities, or if you want to report what you believe to be violations of the terms of this warranty, you may contact MV-1 Customer Assistance at 1-877-MV1-FORU (877-681-3678) or the California Air Resources Board at:

State of California Air Resources Board Mobile Source Operations Division

P.O. Box 8001

El Monte, California 91731-2990

What is Covered by the California Emissions Defect Warranties?

If the parts on the following list contain a defect that affects

emissions, they are covered by the California Emissions Defect Warranties. Parts noted with an asterisk (*) are covered by the 7-year/70,000-mile defects warranty. Parts noted with a double asterisk (**) are covered by the 8-year/80,000-mile Federal Emission Control System Warranty. All other parts are covered by the 3-year/50,000-mile defects warranty.

• Air Flow Sensor

• Air/Fuel Feedback Control System and Sensors

• Air Induction System

• Catalytic Converter**

• Cold Start Enrichment System

• Controls for Deceleration

• Electronic Ignition System

• Exhaust Pipe (Manifold to Catalyst)

• Electronic Engine Control Sensors and Switches

• Evaporative Emission Control System*

• Exhaust Manifold

• Fuel Filler Cap and Neck Restrictor

12

Warranty

• Fuel Injection System

• Fuel T ank*

• Ignition Coil and/or Control Module

• Intake Manifold

• Malfunction Indicator Lamp (MIL)/On-Board Diagnostic (OBD) System**

• PCV System and Oil Filler Cap

• Powertrain Control Module (PCM)**†

• Spark Control Components

• Spark Plugs and Coil Assembly*

• Thermostat

• Throttle Actuator Control

• Throttle Body Assembly (MFI)

† Includes hardware and emissions related software changes only.

Important Information about List of Parts

There may be additional coverage for these parts through the

Bumper-to-Bumper or Powertrain limited warranties. In any case,

the warranty with the broadest coverage applies. Also covered by this warranty are all emissions-related bulbs, hoses, clamps, brackets, tubes, gaskets, seals, belts, connectors, non-diesel fuel lines, and wiring harnesses that are used with components on the list of parts above.

Concerning parts that should be replaced on a certain mainte-

nance schedule: these parts remain under warranty until the rst

required replacement time that is specied in Scheduled Mainte-

nance section of this manual.

NOTE: If the diagnosis does not reveal a defect, the Defects

Warranty does not apply� Your Mobility Ventures service center maintains a complete list of covered parts� For more details about the specic parts that are covered by the Defects Warranty, contact your service center�

What is Not Covered by the California Emissions Defect Warranties?

Mobility Ventures may deny you emissions warranty coverage if your vehicle or a part does not contain a defect that affects emissions or has failed because of abuse, neglect, improper mainte-

nance, unapproved modications, or any items included in Items Not Covered by Warranty on page 6.

Warranty

13

LIMIT ATIONS AND DISCLAIMERS

THE EXPRESS LIMITED WARRANTIES EXPLAINED

IN THIS MANUAL ARE THE ONLY EXPRESS WARRAN-

TIES BY MOBILITY VENTURES RELATED TO YOUR VEHICLE.

THESE WARRANTIES ARE IN LIEU OF ALL OTHER

OBLIGATIONS, LIABILITIES OR WARRANTIES, EX-

PRESS OR IMPLIED. ANY IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR A PARTICU-

LAR PURPOSE ARE LIMITED TO THE DURATION OF THE APPLICABLE EXPRESS LIMITED WARRANTIES.

MOBILITY VENTURES SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF USE OF THE VEHICLE, ALTERNATE TRANSPORTATION, LODGING, LOSS OF TIME OR INCONVENIENCE OR COMMERCIAL LOSS.

Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.

This warranty gives you specic legal rights, and you may also

have other rights which vary from state to state.

MOBILITY VENTURES’ PARTICIPATION IN THE BETTER BUSINESS BUREAU® MEDIATION/ARBITRATION PROGRAM

Customer Assistance and Dispute Resolution

Satisfaction with your new MV-1 is very important to us. If you

have a problem with your vehicle, please follow these steps:

Step 1

Contact your MV-1 authorized service center. Customarily, most issues are resolved at this level. If the service center sales or service department or the general manager does not address your issue to your satisfaction, then:

Step 2

Contact MV-1 Customer Assistance at 877-MV1-FORU (877681-3678) or owner.relations@mv-1.us. When you contact MV1, please provide the following information:

• Vehicle Identication Number (VIN) - this can be found on the vehicle registration or title or on the driver’s side corner of the dashboard under the windshield.

• Service center name and location.

• Vehicle’s current mileage.

14

Warranty

MV-1 Customer Service will work with your service center to try and resolve your issue.

Step 3

If we are unable to resolve the problem, you may le a claim with

the Better Business Bureau (BBB) Auto Line Program. This is an out of court program to settle automotive disputes involving vehicle repairs or coverage under the New Vehicle Limited Warranty. This program is free of charge to you and consists of two parts, mediation and arbitration. With mediation the BBB staff will facilitate negotiation between the parties to try and reach a

mutually acceptable resolution. If the mediation is unsuccessful

or you do not agree to mediate, you may request arbitration. This will involve an impartial third-party arbitrator rendering a decision after an informal hearing process.

The BBB claims resolution process normally results in a decision

within 40 days from the time a claim is led. The decision is not

binding on you and, if you do not agree with it, you may pursue other avenues of relief. Note, however, that you are required to use the BBB arbitration mechanism before exercising rights or seeking remedies under the federal Magnuson-Moss Warranty Act or under the warranty enforcement laws (“lemon laws”) of some states.

You may contact the BBB AUTO LINE at:

BBB AUTO LINE Program Council of Better Business Bureaus, Inc. 3033 Wilson Blvd. Suite 600 Arlington, VA 22201 Tel. 1-800-955-5100

www.dr.bbb.org/goauto

When you contact the BBB AUTO LINE, you should be prepared

to provide the following information:

• Your name and address

• Vehicle Identication Number (VIN)

• Make, model, and model year of your vehicle

• A description of the problem

Eligibility for this program may be limited by the component or part involved, vehicle age, mileage, or other factors. Mobility Ventures LLC reserves the right to change eligibility limitations and/or discontinue participation in this program.

Warranty

15

Notice to California Purchasers

Mobility Ventures participates in the Better Business Bureau

(BBB) AUTO LINE Program. This is an out of court program to

settle automotive disputes involving vehicle repairs or coverage under the New Vehicle Limited Warranty. Mobility Ventures and

BBB AUTO LINE have been certied by the Arbitration Certication Program of the California Department of Consumer Af-

fairs.

If we are unable to resolve your problem, you may le a claim with the BBB AUTO LINE. To le a claim, you will be asked to

provide your name and address; the brand and Vehicle Identica-

tion Number of your vehicle; the approximate date you acquired the vehicle; the vehicle’s current mileage; the approximate date

and mileage when the problem was rst brought to the attention

of Mobility Ventures or an authorized Mobility Ventures service center; a description of the problem; and a statement of the relief you are seeking.

The BBB AUTO LINE program is free of charge to you and consists of two parts, mediation and arbitration. With mediation the BBB staff will facilitate negotiation between the parties to try to reach a mutually acceptable resolution. If the mediation is unsuccessful or you do not agree to mediate, you may request arbitration. This will involve an impartial third-party arbitrator rendering a decision after an informal hearing process.

The BBB claims resolution process normally results in a decision

within 40 days from the time a claim is led. There may be a delay of 7 days if you did not rst contact Mobility Ventures LLC

about your problem, or up to 30 days if the arbitrator requests an inspection/report by an impartial technical expert or further

investigation and report by BBB AUTO LINE.

The arbitrator’s decision is not binding on you, and, if you do not agree with it, you may pursue other avenues of relief. However,

you are required to use the BBB AUTO LINE before asserting in

court any rights or remedies under the federal Magnuson-Moss Warranty Act or California’s Lemon Law.

16

Warranty

Introduction/Features

Table of Contents Page

Welcome ��19 General Information ��19 Vehicle Symbol Glossary ��20 Warranty Information ��23 Safety Information ��23 General Vehicle Information ��23 Warning Labels ��24 Emission Control Information Label��27 Safety Certication Decal ��28 Exhaust and Chemical Warning ��29 Federal Highway Administration Regulation ��29 Reporting Safety Defects��29 California Proposition 65 Warning ��30 Perchlorate Material ��30 Breaking-in Your Vehicle��30 Vehicle Modications ��30

Table of Contents Page

Impaired Driving ��31

Drugs ��31

Alcohol ��31 Distracted Driving ��32 Passive Anti-Theft System (PATS) ��32

Automatic Arming ��33

Automatic Disarming ��33 Keys��33

Replacement Keys ��34

Programming Spare Keys ��34 Remote Entry System��35

Interference Statement ��35

Unlocking the Doors ��35

Locking the Doors ��36

Car Finder ��36

Sounding the Panic Alarm ��36

Replacing the Battery ��37

Replacing or Adding Remote Entry

Transmitters ��37

Table of Contents Page

Illuminated Entry ��38 Cup Holders��39 Grab Handles ��39 Coat Hooks ��39 Sun Visors ��39 Storage ��40 Audio System ��40 Auxiliary Power Point (12v DC) ��41 Backup Camera ��42

Night Time Use ��43

Maintenance and Service ��43

Vehicle Identication Number (VIN)��44

Vehicle Identication Number Decoding Chart ��45

Introduction/Features

18

WELCOME

Dear MV-1 Owner, Thank you for purchasing the all new and exciting MV-1. We

are committed to making your ownership experience exceptional in every way. The MV-1 was designed from the ground up for wheelchair accessibility, and it is proudly built in America.

As you may know, the MV-1 is the only Original Equipment Manufacturer (OEM) factory-built vehicle that meets or exceeds the Americans with Disabilities Act (ADA) vehicle guidelines and it is proudly assembled at the AM General plant in Misha-

waka, Indiana. We know you will nd it to be the world-class

vehicle it was designed and manufactured to be.

This MV-1 Owner’s Manual contains very specic information

about your vehicle, its features, and necessary care and maintenance. If you have any questions or concerns, please don’t hesitate to contact us, either online at owner.relations@mv-1.us, or at 877-MV1-FORU (877-681-3678). Your feedback is very important to us.

From the entire team at Mobility Ventures, we welcome you to the MV-1 family and wish you safe travels and an enjoyable ride in your new vehicle.

GENERAL INFORMATION

The Owner’s Manual contains information that will familiarize you with the operation, maintenance, and safety instructions regarding your MV-1. Please read the entire manual completely and carefully. Also, have anyone else who may be operating your

vehicle read the manual in its entirety. When you have nished reading the manual, store it in the vehicle for future reference. It

is important that you follow the recommendations and guidelines within the manual to help assure enjoyable and safe vehicle operation.

Always use and operate your vehicle in line with all applicable laws and regulations.

Some of the information in the manual will not apply to your particular vehicle. Although this publication attempts to include all optional equipment information, the equipment may not be

identied as either standard or optional.

Design and specication changes may occur following the release

of this publication. Mobility Ventures reserves the right to change the vehicle without notice and without incurring obligation.

For further information regarding vehicle familiarization, call your authorized MV-1 service center.

Introduction/Features

19

VEHICLE SYMBOL GLOSSARY

These are some of the symbols you may see on your vehicle.

Air Conditioning Brake System Warning Light Door Lock

Air Recirculation Charging System Door Unlock

Airbag Readiness Child Seat Lower Anchor Engine Coolant

Anti-lock Brake System Child Tether Anchor Engine Coolant Temperature

Autolamps OFF Cruise Control Engine Fan

Autolamps ON Do Not Open When Hot Engine Oil Pressure

Avoid Smoking, Flames and Sparks

Battery Acid Door Ajar Indicator Light Flush Eyes with Water

Introduction/Features

20

Dome Light ON/OFF Fan

Fuse Compartment Low Tire Pressure Warning Power Swing Door

MAX

Hazard W arning Flasher Maintain Correct Fluid Level Ramp Controls OFF

MIN

Headlamps Master Lighting Switch Rear HVAC ON

High Beams Outside Power Mirrors Rear Window Defrost

Hood Release Panel Dimmer Control Rear Window Washer

Horn Panic Alarm Rear Window W iper

Intermittent Windshield Wiper

Position, Instrument Panel

and License Plate Lamps

RH RR Window Not Functional (Power Swing Door Only)

Long Ramp Deploy Power Liftgate Safety Belt

Low Fuel Power Steering Fluid See Owner’s Manual

Introduction/Features

21

Service Engine Soon Window Auto

Shield Eyes from Explosive Gases

Short Ramp Deploy Windshield Defrost/Demist

Tow/Haul ON Windshield Washer

Traction Control/ Electronic Stability Control

Traction Control System OFF

Turn Signals

Vehicle System Malfunction

Indicator Light

Warning

Introduction/Features

22

Window Lock Out

Windshield W iper

WARRANTY INFORMATION

WARNING

Warranty information is available in Section 1. Read the section carefully to learn the warranty coverage on your vehicle and to understand your rights and responsibilities as the owner.

Tires are covered by the tire manufacturer’s warranty. Information concerning warranty coverage on the tires can be obtained from the tire manufacturer’s warranty information provided with the Owner’s Manual.

SAFETY INFORMATION

Throughout this manual, you will nd WARNINGS and CAUTIONS regarding proper operation and safety practices. WARN-

INGS indicates potential safety hazards and must be followed to

avoid personal injury. The warnings are in red type face, italicized and preceded by this heading:

CAUTIONS indicate potential equipment damage, and must

be followed to avoid damage to components or systems. CAU-

TIONS are in black type face and italics.

GENERAL VEHICLE INFORMATION

General information about your MV-1, such as the Vehicle Identi-

cation Number (VIN), model code and paint code can be found on the Service Parts Identication label. The label is located on

the edge of the front passenger side door.

VIN PAINT CODE

MODEL CODE

Introduction/Features

23

WARNING LABELS

Warning labels are located on the vehicle to alert the operator and/or any service technicians who may be working on the vehicle to potential safety hazards that exist, and to the related precautions that must be taken. Always follow these warnings to avoid serious personal injury and to ensure safe vehicle operation

and maintenance. If any of these labels become damaged, painted

over, missing, or unreadable, have it replaced immediately. Locations of the warnings are indicated below.

This warning decal is located on the driver’s side visor.

This warning is imprinted onto the coolant surge tank.

Introduction/Features

24

This warning decal is printed on the coolant surge tank cap. This warning is located on both of the battery caps.

DANGER/POISON

NO

GET MEDICAL HELP FAST

15-WOM02-002

Introduction/Features

25

This warning is located on the steering uid reservoir cap.

15-WOM09-004

This warning is located on the brake uid reservoir.

15-WOM02-001

Introduction/Features

26

This refrigerant warning is located by the battery.

EMISSION CONTROL INFORMATION LABEL

The Vehicle Emission Control Information Label for the gasoline

engine is located under the hood.

Introduction/Features

27

SAFETY CERTIFICATION DECAL

The safety certication decal is located on the edge of the driver’s side door. The decal is required by the National Highway Trafc Safety Administration (NHTSA) and includes a self-destructive, tamper-proof feature. If the decal is tampered with, a “VOID” pattern will appear across the decal. Notify Mobility Ventures if the decal is missing or displays a “VOID” pattern.

The decal contains the name of the manufacturer, the month and year the vehicle was manufactured, the certication statement, the

VIN, and the vehicle model type. It also contains the Gross Vehicle Weight Rating (GVWR), Gross Axle Weight Rating (GAWR),

and wheel and tire information.

United States Label Canada Label

MANUFACTURED BY AM GENERAL LLC FOR MOBILITY VENTURES LLC

GVWR

2993KG (6600LB)

THIS VEHICLE CONFORMS TO ALL APPLICABLE U.S. FEDERAL MOTOR VEHICLE SAFETY STANDARDS IN EFFECT ON THE DATE OF MANUFACTURE SHOWN ABOVE.

XXXXXXXXXXXXXXXX

MODEL: XXXXX

TIRE SIZE

FRT XXXX/XXXXXXXX X XXXXXX XXXXXXXXXXX

SEE OWNER’S MANUAL FOR MORE INFORMATION.

Introduction/Features

28

SPEED RTG RIM

GAWR FRT

1669KG (3680LB)

TYPE: M.P.V.

XXXXXX XXXXXXXXXXXRR XXXX/XXXXXXXX X

DATE OF MFG: MO/YR

1669KG (3680LB)

COLD TIRE PRESSURE

GAWR RR

13-WOM2-010.1

MANUFACTURED BY AM GENERAL LLC FOR MOBILITY VENTURES LLC FAB. PAR AM GENERAL LLC POUR MOBILITY VENTURES LLC

GVWR

PNBV

2993KG (6600LB)

THIS VEHICLE CONFORMS TOALL APPLICABLE STANDARDS PRESCRIBED UNDER THE CANADIAN MOTOR VEHICLE SAFETY REGULATIONS IN EFFECT ON THE DATE OF MANUFACTURE. CE VÉHICULE EST CONFORME À TOUTES LES NORMES QUI LUI SONT APPLICABLES EN VERTU DU RÉGLEMENT SUR LASÉCURITÉ DES VÉHICULESAUTOMOBILES DU CANADA EN VIGUEUR À LA DATE DE SAFABRICATION”.

XXXXXXXXXXXXXXXX

MODEL: XXXXX

TIRE SIZE DIM. PNEU

FRT XXXX/XXXXXXXX X XXXXXX XXXXXXXXXXX

SPEED RTG RIM COTE VITESSE JANTE

GAWR FRT

PNBE AV.

1669KG (3680LB)

TYPE: MPV/VTUM

XXXXXX XXXXXXXXXXXRR XXXX/XXXXXXXX X

DATE OF MFG: MO/YR

GAWR RR

PNBE ARR.

1669KG (3680LB)

COLD TIRE PRESSURE PRESSION A FROID

13-WOM2-011.1

MV-1 PT018635, PT020713 Owner's Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Warranty

Introduction/Features