MuxLab Prodigital DisplayPort 1.2A Quick Installation Manual
© MuxLab Inc. 2016 94-000848-A SE-000848-A
8495 Dalton Road, Mount Royal, Quebec, Canada. H4T 1V5
Tel: (514) 905-0588 Fax: (514) 905-0589
Toll Free (North America): (877) 689-5228
E-mail: videoease@muxlab.com URL: www.muxlab.com
Specifications
Environment
DisplayPor t 1.2a
Devices
Installation of DisplayPort or Mini DisplayPort output source
equipment with DisplayPort input monitors
Transmission
Transparent to the user.
Video Bandwidth
21.6 Gbps (5.4Gbps per lane)
Signals
DisplayPort 1.2a & Dual mode DisplayPort protocol
Transport
Supports Multi-Stream Transport (MST) of up to e ig ht s tr e am s
Resolution
Up to 3840 X 2160 @ 60 FPS
HDCP
Revision 1.4 compl i ant.
Audio
LPCM 7.1CH, Do l by TrueHD and D TS-HD Master Audio
Connectors
DisplayPort receptacle .
Cabling Requirement
Input port : 1x Standard DisplayPort Cable
Output port : 2x Standard DisplayPort Cables
(Select appropriate cable length for video resolution selected)
LEDs
Input & Output Link: Blue
Power Supply
One (1) 110-240V/5V D C , 2A power suppl y
Temperature
Operating: 0° to 40°C (32° to 104°F)
Storage: -20° to 60°C (-4° to 185°F)
Humidity
Maximum 90% (non-condensing)
Enclosure
Black metal enclosure
Dimensions
4.33” x 2.95” x 1.00” (110 mm x 75 mm x 25 mm)
Weight
0.55lbs (250g)
Compliance
Regulatory: FCC, CE, RoHS
Warranty
2 years
Order Information
500506 DisplayPort 1.2a 1x2 Hub, MST
DisplayPort 1.2a 1x2 Hub, MST (500506)
Quick Installation Guide
Overview
The DisplayPort 1.2a 1×2 Hub, MST (500506) is a device that allows you to
extend different DisplayPort 1.2a content from one DisplayPort connector to two
monitors. The hub supports up to 4K (3840 X 2160) video and HD audio, and
supports Multi-Stream Transport (MST) of up to eight streams. The hub is HDCP
1.4 compliant and features LED diagnost ics. Applications include; commercial and
residential AV systems, classroom projector systems, digital signage, boardroom
systems, collaborative PC systems, medical information systems.
Pre-Installation Check
Identify the connectors as indicated on the product diagram above. LEDs are
located on the front and rear of the unit, next to each connector to indicate traffic.
© MuxLab Inc. 2016
Installation
In order to install the DisplayPort 1.2a 1x2 Hub, MST, please follow the steps below:
1. Connect the DisplayPort video source to the input DisplayPort connector of
the hub with an appropriate DisplayPort cable, while respecting DisplayPort
cable length standards.
2. Connect the DisplayPort display equipment to the output DisplayPort
connectors of the hub with appropriate DisplayPort cables, whi le respecting
DisplayPort cable length standards.
3. Connect the 5 VDC power supply to the hub first, and then plug the power
supply into an AC power outlet.
4. Power on the DisplayPort equipment and verify the image quality.
5. The following diagram shows the final configuration.
Troubleshooting
The following table describes some of the symptoms, probable causes and possible solutions
in regard to the installation of the DisplayPort 1.2a 1x2 Hub, MST. If you still cannot
diagnose the problem, please call MuxLab Customer Technical Support at 877-689-5228
(toll-free in North America) or (+1) 514-905-0588 (International).
Picture/
Sound
Probable Cause
Possible Solution
No Image
Power
Check Power Supply connection
No Image
DisplayPort
Cable Wiring
Check cable continuity
Check for correct wiring
Check for damaged cable
No Image
Synchronization
Power off the source and displays, then power them back
on.
Flickering Image
Synchronization
Check DisplayPort ca ble length against industry standards.
Choppy Sound
Synchronization
Check DisplayPort ca ble length against industry standards.
Noise in image
Weak signal
Check DisplayPort ca ble length against industry standards.
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