Muxlab Multimedia 16 x 16 Matrix Switch User Manual

Multimedia 16x16 Matrix Switch

500470

P/N: 94-000731-B SE-000731-B

Installation Guide

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Trademarks:

MuxLab is a registered trademark of MuxLab Inc.

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Table of Contents

1. Overview .....................................................................................................................................4

1.1. Description ............................................................................................................................... 4

1.2. Features .................................................................................................................................... 5

2. Technical Specifications ............................................................................................................6

3. Installation Procedure ...............................................................................................................9

3.1. Parts List .................................................................................................................................. 9

3.2. Product Overview .................................................................................................................. 10

3.3. Pre-Installation Checklist ....................................................................................................... 13

3.4. Physical Installation ............................................................................................................... 14

3.5. Installation Procedure ............................................................................................................ 15

3.6. Card Module Installation ....................................................................................................... 16

3.7. Power Supply Unit Installation .............................................................................................. 16

3.8. Cloning EDID ........................................................................................................................ 18

3.9. Manual Control ...................................................................................................................... 19

3.10. Port Control Operation ........................................................................................................... 28

3.11. USB Driver Setup .................................................................................................................. 29

3.12. Ethernet Web Interface .......................................................................................................... 32

4. Troubleshooting .......................................................................................................................42

5. Appendix ...................................................................................................................................43

A. ASCII Command Set ............................................................................................................. 43

B. IP Control Commands ............................................................................................................ 55

6. Product Warranty Policy ........................................................................................................59

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1.

Overview

1.1. Description

The MuxLab 500470 Multimedia 16x16 Matrix Switch allows 16 multimedia sources to be switched/distributed to up to 16 local displays and up to 16 remote displays via unshielded twisted pair (UTP) cables, shielded twisted pair (STP) cables for costefficient connectivity. Remote displays can be connected up to 330 feet (100 meters) @ 1080p Deep Color via Cat 5e/6 UTP/STP cables. The Multimedia 16x16 Matrix Switch works in conjunction with MuxLab’s HDMI Receiver (500451-RX).

Figure 1: System Overview

Applications include commercial and residential AV systems, classroom projector systems, digital signage, boardroom systems, multi-room systems, classroom training, retail systems, collaborative PC systems, and medical information systems.

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1.2. Features

 Single modular RJ45 jacks.  UTP/STP extension for 1080p Deep Color up to 230 feet (70 meters) via Cat 5e/6

UTP/STP cables.

 HDMI 3D support.  Seamless integration with MuxLab’s HDMI Receiver (500451-RX).  HDMI, DVI, 3G-SDI, VGA input supported with resolution up to 1080p.  HDMI and HDBaseT supported output.  Learning/cloning EDID from any display device.  Web interface.  RS232 and USB CDC control.  Firmware is field upgradable.  Touch pad on front panel for manual control.  Device control over HTTP protocol.  5U rackmount unit.

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2.

Technical Specifications

Multimedia 16x16 Matrix Switch Chassis

Environment Devices

Transmission Input Slot

Output Slot

Connectivity Maximum Distance

Cables Power Power Supply

LED Diagnostics

Temperature

Dimensions Weight Regulatory Safety Warranty Order Information

Environment Devices Transmission Connectivity Maximum Distance Cables LED Diagnostics Temperature

Dimensions Weight Regulatory Warranty Order Information

HDMI 1.3A, HDMI 1.4A 3D Support, DVI, 3G-SDI, VGA LCD and Plasma TVs, DVD and Blu-Ray players, monitors, projectors, PCs, laptops, home theatre systems, home theater PCs, game consoles. Transparent to the user 4 slots supporting 4-port modular input card HDMI, DVI, 3G-SDI, VGA 4 slots supporting 4-port modular output card HDMI, HDBaseT Ethernet LAN (RJ45), USB (Type B) and RS232 (DB9) UTP/STP Cat 5e/6 Ouput port: 230 feet (70 meters)

Cat 5e/6 UTP/STP cables (or better) required for HDBaseT port AC 100-240 V 50/60 Hz Dual Redundant Power Supply 100-240 VAC to 12 VDC @ 25A (300 W) Power (Blue) PSU1 (Green) PSU2 (Green) Fault (Red) LAN (Link (Green) and Activity (Yellow)) Operating: 0ºC to 50ºC Storage: -20ºC to 85ºC Humidity: Up to 95% non-condensing 5U Rack Mountable: 450 x 280 x 189 mm 18 lb (8 kg) FCC, CE, RoHS, WEEE UL, CUL Two (2) years 500470 Multimedia 16x16 Matrix Switch with one Power Supply Unit 500478 500478 Replacement Power Supply Unit for 500470

DVI Input Card

DVI (Single Link) PCs, laptops, home theater PCs Transparent to the user 4-port DVI-D connectors using a 2-port DVI-D dongle DVI: 16 feet (5 meters) DVI-D Single Link Cable None Operating: 0ºC to 50ºC Storage: -20ºC to 85ºC Humidity: Up to 95% non-condensing 160 x 150 x 25 mm

0.55 lb (0.23 kg) FCC, CE, RoHS, WEEE Two (2) years 500472 4 Channel DVI Input Card

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V

3G-SDI Input Card

Environment Devices Transmission Connectivity Maximum Distance Cables LED Diagnostics Temperature

Dimensions Weight Regulatory Warranty Order Information

SDI single link: SD, HD & 3G PCs, Camera Transparent to the user 4-port of 2 BNC female connector (input and loopback) SDI: 330 feet (100 meters) RG59 Coaxial Cable 75 Ohms None Operating: 0ºC to 50ºC Storage: -20ºC to 85ºC Humidity: Up to 95% non-condensing 160 x 150 x 25 mm

0.65 lb (0.30 kg) FCC, CE, RoHS, WEEE Two (2) years 500473 4 Channel 3G SDI Input Card

GA Input Card

Environment Devices Transmission Connectivity Maximum Distance Cables Audio LED Diagnostics VGA cards per chassis Temperature

Dimensions Weight Regulatory Warranty Order Information

VGA PCs, laptops, home theater PCs Transparent to the user 4-port DB15-HD connector VGA: 16 feet (5 meters) DB15-HD VGA Cable. Analog stereo audio supported using VGA/Audio adaptor cable None Two (2) maximum

Operating: 0ºC to 50ºC Storage: -20ºC to 85ºC Humidity: Up to 95% non-condensing 160 x 150 x 25 mm

0.65 lb (0.30 kg) FCC, CE, RoHS, WEEE Two (2) years 500474 4 Channel VGA Input Card

HDBaseT Output Card

Environment Devices Transmission Connectivity Maximum Distance Cables LED Diagnostics Temperature

Dimensions Weight Regulatory Warranty Order Information

HDBaseT HDBaseT Extender Receiver Transparent to the user 4-port RJ45 connector UTP/STP Cat 5e/6 output port: 230 feet (70 meters) Cat 5e/6 UTP/STP cables (or better) Link (Blue) Operating: 0ºC to 50ºC Storage: -20ºC to 85ºC Humidity: Up to 95% non-condensing 160 x 150 x 25 mm

0.55 lb (0.23 kg) FCC, CE, RoHS, WEEE Two (2) years 500476 4 Channel HDBaseT Output Card

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HDMI Input and Output Card

Environment Devices

Transmission Connectivity

Stereo Audio Out (-SA version only)

Maximum Distance Cables LED Diagnostics Temperature

Dimensions Weight Regulatory Warranty Order Information

HDMI 1.3A, HDMI 1.4 3D Support LCD and Plasma TVs, DVD and Blu-Ray players, monitors, projectors, PCs, laptops, home theatre systems, home theater PCs, game consoles. Transparent to the user 4-port HDMI connectors 4-port 3.5mm stereo audio (-SA version only) Sample rate: 32KHz, 44.1KHz & 48 KHz Bit depth: 16 & 24 Bit Signal type: LPCM HDMI: 16 feet (5 meters) HDMI Cable None Operating: 0ºC to 50ºC Storage: -20ºC to 85ºC Humidity: Up to 95% non-condensing 160 x 150 x 25 mm

0.55 lb (0.23 kg) FCC, CE, RoHS, WEEE Two (2) years 500471 4 Channel HDMI Input Card 500471-SA 4 Channel HDMI Input Card with Stereo Audio Out 500475 4 Channel HDMI Output Card 500475-SA 4 Channel HDMI Output Card with Stereo Audio Out

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3.

Installation Procedure

3.1. Parts List

The Multimedia 16x16 Matrix Switch (500470) comes with the following parts:

• Multimedia 16x16 chassis with one power supply

• Quick Reference Support Sheet

Please verify that the following components are present before proceeding:

• USB cable

• RS-232 cable

• AC power cord

• DC power adapter

• DVI to HDMI adapter

• EDID emulator/learner NOTE: Module cards are sold separately.

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3.2. Product Overview

The external connections and connection indicators of the Multimedia 16x16 Matrix Switch are detailed in Figure 2 and Figure 3. Please familiarize yourself with them before installing the unit.

Figure 2: Front Panel

Figure 3: Front Panel Controls

A

= Status LEDs (Power, PSU1, PSU2, Fault)

1

A

= Control Buttons

2

A

= LED Display

3

A

= Numeric Keypad

4

A

= Navigational Arrows

5

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Figure 4: Back Panel

Figure 5: Back Panel Detail B

B

= USB Port

1

B

= Power Supply Unit 1 I/O Switch

2

B

= RS232 Port

3

B

= Power Supply Unit 2 I/O Switch

4

B

= Ethernet Port

5

B

= Grounding Connection

6

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Figure 6: Input and Output Card Modules (Sold Separately)

Figure 7: Back Panel with Removable Card Modules

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3.3. Pre-Installation Checklist

The Multimedia 16x16 Matrix Switch provides a centralized HDMI switching center via HDMI and UTP/STP cables.

1. The Multimedia 16x16 Matrix Switch can be used in conjunction with MuxLab’s

UTP/STP HDMI Receiver (500451-RX).

2. The Multimedia 16x16 Matrix Switch is typically installed in a remote telecom

room and is connected to multiple video sources and display devices via Cat 5e/6 UTP/STP cables or HDMI cables. If required, a MuxLab Receiver is installed at each display to support the connection to the Matrix Switch via a Cat 5e/6 cable.

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3.4. Physical Installation

MuxLab’s Multimedia 16x16 Matrix Switch comes with a front mounting bracket for standard 19” rackmount installation. Select the final destination for the product and install the unit using standard rackmount fasteners.

Once located in the rack, secure the unit in place by fastening the front panel to the rack with four screws. An additional four screws may be used to secure the front panel to the rack. See Figure 8 for illustration of completed installation (front view).

Figure 8: Completed 19” Rackmount Installation

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3.5. Installation Procedure

In order to install the product, please follow the steps below:

1. Place the Multimedia 16x16 Matrix Switch in its final location (see Section 3.4

Physical Installation).

2. If another power supply unit is required for redundancy, install it (see Section 3.7

Power Supply Unit Installation).

3. Install the input and output cards modules. Input card modules fit into the four

slots on the left side of the back panel, and output card modules fit into the four slots on the center-right side of the back panel (see Section 3.6 Card Module Installation).

4. Connect the source(s) to the Matrix Switch via ports on the input card modules

located on the back panel. Ensure that power is turned OFF at the source(s).

5. Connect the display(s) to the Matrix Switch via ports on the output card modules

located on the back panel. Ensure that the display(s) are turned OFF. For HDBaseT outputs, MuxLab Receivers must be installed at the displays (see MuxLab Receiver Installation Guide for more information).

6. Power up the equipment. The Matrix Switch is now ready to use. See Section 3.9 Manual Control for

instructions on using the Matrix Switch.

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3.6. Card Module Installation

To install a card module in the Multimedia 16x16 Matrix Switch, please follow the steps below:

1. Align the card module with the plastic rail found in the given slot at the back of the

Matrix Switch.

2. Gently slide the card module into the slot. A hard stop should be felt when the

connector interface of the card module is flush with the outside surface of the back panel.

3. Tighten both thumbscrews to secure the card module to the back panel of the

Matrix Switch. NOTE: Card modules are hot-swappable, meaning that they can be replaced when

power on the Matrix Switch is ON. When hot-swapping a card module, follow all standard safety precautions for working with live circuitry.

Figure 9: Card Module Installation

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3.7. Power Supply Unit Installation

To install a power supply unit in the Multimedia 16x16 Matrix Switch, please follow the steps below:

1. Holding the power supply unit with both hands (one on the chrome handle and the

other on the top clip), align the power supply unit with the sliding rail found in the given power supply slot at the back of the Matrix Switch.

2. Gently slide the power supply unit into the slot. A hard stop should be felt when

the power supply unit back surface is flush with the outside surface of the back panel.

3. Tighten both screws at the power supply unit back surface.

4. Plug the power cord into the power supply unit socket and secure it with the clip.

NOTE: Power supply units are hot-swappable, meaning that they can be replaced when power on the Matrix Switch is ON. When hot-swapping a power supply unit, follow all standard safety precautions for working with live circuitry.

Figure 10: Power Supply Unit Installation

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3.8. Cloning EDID

In order to clone the EDID of a display, follow the procedure listed below with the cloning kit included with each Multimedia 16x16 Matrix Switch:

1. Power up the EDID Emulator/Learner with the adaptor provided.

2. Plug the DVI to HDMI adaptor to the DVI output of the EDID Emulator/Learner.

3. Plug the HDMI connector to the display device that you wish to clone.

4. Verify that the EDID WR switch is set to “Unlock”.

5. Press the “Read” pushbutton. The “Read” LED should illuminate for

approximately 2 seconds.

6. Plug the HDMI connector to the input HDMI port where you want the new EDID

applied.

7. Press the “Write” pushbutton. The “Write” LED should illuminate for

approximately 2 seconds. NOTE: If both LEDs illuminate after performing an operation, this indicates that

the operation has failed. Perform the operation again, making sure that the display device you are attempting to clone is powered up.

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Muxlab Multimedia 16 x 16 Matrix Switch User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual