Page 1
DigiSign CMS
Operation Manual
©MuxLab Inc. 2019 94-000907 SE-000907
Page 2
DigiSign CMS Operation Manual
Table of Contents
1. Product Overview ................................................ 3
1.1 Introduction .................................................... 3
2. Using the DigiSign CMS .................................. 4
2.1 Log in ........................................................... 4
2.2 Adding a 500769 device ................................. 4
2.3 Adding a Playlist ............................................ 5
2.4 Uploading a Playlist to a unit .......................... 6
2.5 Adding a new Layout ...................................... 7
2.6 Creating a Schedule ....................................... 8
2.7 Uploading a Schedule .................................... 9
2.8 Users page .................................................. 10
2.8 Settings page ............................................... 11
3. Troubleshooting ................................................. 13
4. Appendix ........................................................ 14
4.1 Repeating one or more Frames ....................... 14
4.2 Copying an entire day ...................................... 15
© MuxLab Inc. 2019 2
Page 3
DigiSign CMS Operation Manual
1. Product Overview
1.1 Introduction
The DigiSign CMS (Content Management System) works with the Digital
Signage Media Player (500769) and allows users to manage, arrange and
schedule AV content from a variety of sources, including content streaming via
an H.264/H.265 codec over a local Ethernet network, Internet, internal memory
and external USB 3.0 memory devices. This guide will show the basics steps to
manage the 500769 Digital Signage Media Player.
© MuxLab Inc. 2019 3
Page 4
DigiSign CMS Operation Manual
2. Using the DigiSign CMS
This section describes the step by step basic configuration to set up a schedule
for the 500769.
2.1 Log in
The defaults credentials to log in to DigiSign are admin/admin.
2.2 Adding a 500769 device
Once logged in, you may add a 500769 unit either manually (IP address must be
known) or by doing a discovery. The following information is required:
1. Name: Name of the player (e.g. Lobby)
2. IP: IP address of the device
3. Port number: 8888 or 8.8.8.8
4. Location: Location of the device
© MuxLab Inc. 2019 4
Page 5
DigiSign CMS Operation Manual
5. User name and password: admin (for both)
6. Click on the Add Unit button
2.3 Adding a Playlist
To add a playlist, follow these steps:
1. Go to the Playlist page
2. Click on the +Add Content button
3. Select the type of content
4. Click on the Choose File button
5. Select the file
6. Validate or confirm the file duration
7. Click on the Save button
8. Save the new playlist
The below figure summarizes the above steps
© MuxLab Inc. 2019 5
Page 6
DigiSign CMS Operation Manual
2.4 Uploading a Playlist to a unit
Uploading a playlist is done in four steps
1. Go to the Units page
2. Select the Unit you wish to upload the file to and click on the
Upload button
3. Select the Playlist to be uploaded
4. Select the Storage
© MuxLab Inc. 2019 6
Page 7
DigiSign CMS Operation Manual
2.5 Adding a new Layout
By default, DigiSign CMS comes with some layouts already created; however, the
user can create his own. Steps are as follows:
1. Go to the Layouts page
2. Click on the Add Window button and size your window. You
may add up to 5 windows depending on the content
resolution (one 4K video, four 1080p videos, or five 720p
videos)
3. Once the new Window(s) is (are) added in the template, click
on the Done button
4. Enter a name
5. Click Save
© MuxLab Inc. 2019 7
Page 8
DigiSign CMS Operation Manual
The maximum number of windows that can be added are five (depending
on the resolution as indicated above), once this limit is reached the Add
Window button will be greyed out.
2.6 Creating a Schedule
1. Go to the Schedule page
2. Add a frame, with duration. Select a previously created
window layout (in this example a frame and layout was
already added)
3. Select a playlist for each window in the layout
4. Add an audio file if required
5. If a text banner is required, click on the T button
6. If a logo is required, click on the picture button
© MuxLab Inc. 2019 8
Page 9
DigiSign CMS Operation Manual
7. Select the audio source (from one of the windows in the
layout or from the audio file)
8. Save it
Note: Steps 2-7 may be repeated to complete a whole day of content,
including making use of the frame repeat function to repeat a sequence of
frames throughout the day, and the day copy function to copy any day to
another. See appendix for details on how to both copy a frame and a day.
2.7 Uploading a Schedule
Once the schedule is completed, it can be uploaded to a specific 500769 unit.
1. Go to the Units page
2. Select the Unit you wish to upload the file to, and click on the
Upload button
3. Select the schedule to be uploaded
© MuxLab Inc. 2019 9
Page 10
DigiSign CMS Operation Manual
Note: Ensure the Schedule is enabled (the blue button should display
“Disable”), also make sure the Playlists have been loaded first.
2.8 Users page
The DigiSign CMS allows administrators to add user accounts with administrator
or operator privileges. An operator has more restrictive privileges. For example,
you may follow these steps to add an operator account:
1. Go to the Users page
2. Click on the Add button
3. Enter username (e.g. operator)
4. Enter password
5. Select user type
6. Click on the Add button
These steps are shown in the following figure.
© MuxLab Inc. 2019 10
Page 11
DigiSign CMS Operation Manual
2.8 Settings page
If a user would like to change the first day of the week when creating a schedule,
he can navigate to the Settings page and follow the below steps:
1. Go to the Settings page
2. Click on the pencil icon
3. Click on the dropdown arrow to select the day you wish to
use to start the week
4. Click on the save button
© MuxLab Inc. 2019 11
Page 12
DigiSign CMS Operation Manual
© MuxLab Inc. 2019 12
Page 13
DigiSign CMS Operation Manual
may be down
server is streaming
details
stick
3. Troubleshooting
The following table describes some of the symptoms, probable causes and
possible solutions in regard to the DigiSign CMS.
Symptom Probable Causes Possible Solutions
No video
Unable to add or
find a unit
Not able to
upload content
to the USB
• Schedule is disable
• Date/time is not set in
the player
• Playlist was not added to
the schedule
• If live stream is being
used, streaming server
• Missing information
(e.g. port number)
• Unit is in a different
subnet
• Bonjour protocol may
not be installed
• USB memory stick not
being detected by the
player
• USB memory device
may be full
• Enable the schedule
• Configure date/time
on the 500769
• Validate a valid
content was added to
current schedule
• Verify the streaming
• Ensure all the main
information has been
entered
• Validate the IP
address of the player
and ensure you are
able to ping it from
your computer
• If using Windows 7,
you may need to
install it manually.
See 500769 release
notes for further
• Ensure the USB
memory is formatted
in FAT32 mode
• Delete files you do not
need or use a larger
size USB memory
© MuxLab Inc. 2019 13
Page 14
DigiSign CMS Operation Manual
4. Appendix
4.1 Repeating one or more Frames
In some occasions you may need to copy a number of frames to fill in an entire
day of content, rather than configuring all frames manually. Here are the steps to
achieve this:
1. Go to the Schedules page
2. Click on the Clone Frame button
3. Select the frame(s) you wish to copy from
4. Enter how many times you would like to repeat the selected
frames, the end time will be shown. Make sure not to surpass
a single day
5. Click OK
© MuxLab Inc. 2019 14
Page 15
DigiSign CMS Operation Manual
4.2 Copying an entire day
The DigiSign CMS day copy function allows the user to copy from any given day
to any another day. To do so, follow these steps:
1. Go to the day you want to “copy to” on the Schedules page
2. Click on the Copy From button
3. Select the day you wish to copy from
4. Click Yes to complete the day copy function
© MuxLab Inc. 2019 15
Page 16
DigiSign CMS Operation Manual
2321 Cohen Street
Montreal, Quebec
Canada H4R 2N7
Tel.: +1 (514) 905-0588 Fax: +1 (514) 905-0589
Toll Free (North America): 877 689-5228
URL: www.muxlab.com
E-mail: info@muxlab.com
MuxLab Inc.
© MuxLab Inc. 2019 16
Loading...