stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording or
otherwise without prior written permission of the author.
Trademarks:
MuxLab Broadcast is a registered trademark of MuxLab Inc.
The 6G-SDI Extender is a unique new solution from Muxlab for
extending SDI based cameras* or other SDI sources* up to 4K
resolution with the added benefit of extending the Hi Resolution
signal up to 330 feet (100M).
Standard Cat5e/6 UTP cable is used for the extension. The pair
(Transmitter, Receiver) uses PoE for power and only requires the
Receiver (Rx) side to be powered. The input source for the 6G-SDI
Extender over UTP is either HD-SDI using four coax cables, 3GSDI using two coax cables, and 6G-SDI using a single coax cable.
The external connections and light indicators of the
transmitter unit are detailed in Figure 2. Please
familiarize yourself with them before installing the unit.
The external connections and light indicators of the
receiver unit are detailed in Figure 3 & Figure 4. Please
familiarize yourself with them before installing the unit.
When interfacing a MuxLab device with the USB port
on Windows XP, Windows 7, or Windows 8 operating
systems, a driver setup file will be required. For Linux
and Mac OS X operating systems, no driver is
necessary.
To install the USB serial driver, download the SC000032-A USB to serial driver file from the MuxLab
website and save it to the local hard drive. NOTE: If the
downloaded file is compressed, it will have to be
uncompressed before using it.
Plug the USB cable between the device and the PC, and
power up the device. The Found New Hardware
wizard will open (Figure 13). Select Locate and install driver software (recommended).
A new dialog box will open (Figure 14). Select Browse
my computer for driver software (advanced).
Figure 4: Found New Hardware Dialog Box
Another dialog box will open (Figure 15). Click Browse
and locate the SC-000032-A USB to serial driver file
downloaded earlier. Once found, click Next.
Commands from an ASCII terminal (e.g. PUTTY) may
be sent directly to the device via a USB connection
(serial connection emulation). Maintenance can be
performed with a terminal emulator, such as the one
available under windows with the ASCII Command set
described in the Appendix of this manual.
Verify the UTP Cable and connectors (The Tx unit is supplied through the UTP Cable)
Make sure the Receiver unit is powered (The Tx unit is supplied through the UTP Cable by the
receiver)
4K
Misaligned
Quadrant
Disorder in the SDI Links either at the receiver or transmitter. Check for inversion. (reboot the
system when ordered properly)
No Link
Check the grade of the Cable (e.g.: Cat5e/6, Etc) the quality of the cable and connectors
Verify that you have not exceeded the maximum length.
No SDI Link @
3G/6G
Verify the quality of the cable and its connector used are the right grade to allow the transport of
the bandwidth needed.
In order to transform 1x 6G link into 2x 3G link, or vice-versa, one of the unit needs to be
programmed through the USB port. Only then, the 2:1 or 1:2 will work. (Refer to the appendix
for more information). The default mode is 1:1.
Troubleshooting
The following table describes some of the problem symptoms, the
probable causes and possible solutions. If the information below
does not solve the problem, the technical support contact
information can be found at the end of this section.
When contacting your nearest MuxLab dealer or MuxLab
Technical Support at 877-689-5228 (toll free in North America) or
(+1) 514-905-0588 (International), please have the following
information ready:
Unit model number.
Cabling layout. Please include the model of SDI source and
receiver, cable length and type (e.g.: UTP and Coax at both
end).
Description of problem.
List of tests performed.
It should be noted that commands are case sensitive and
arguments must be separated by a single space.
Commands must be entered in the following way and
ended with a carriage return:
Description: Display all the command list definition available
Response: List all available commands
help –c <command>
Description: Help for a specific command
Response: List the specifics of the demanded command
2. RESET Command
reset –f
Description: Reset the unit and restore the default factory settings
Response: “ok”
3. SDI Command
sdi –r <1,2>
Description: Set the ratio between the number of Input BNC versus
the number of outputs BNC (see table 4 for details). This command is
stored in NV memory and will remain valid after power cycle.
MuxLab guarantees its products to be free of defects in manufacturing and workmanship for the
warranty period from the date of purchase. If this product fails to give satisfactory performance
during this warranty period, MuxLab will either repair or replace this product at no additional
charge, except as set forth below. Repair and replacement parts will be furnished on an exchange
basis and will be either reconditioned or new. All replaced parts and products become the property
of MuxLab. This limited warranty does not include repair services for damage to the product
resulting from accident, disaster, misuse, abuse, or unauthorized modifications or normal decay of
battery driven devices. Batteries, if included with the product, are not covered under this warranty.
Limited warranty service can be obtained by delivering the product during the warranty period to the
authorized MuxLab dealer from whom you purchased the product, or by sending it to MuxLab.
MuxLab will not accept any such product for repair without a Return Material Authorization number
(RMA#) issued by its Customer Service Department and a proof of purchase date. If this product is
delivered to MuxLab by mail, you agree to assume risk of loss or damage in transit, to prepay
shipping charges to the warranty service location, and to use the original shipping container or
equivalent.
THE ABOVE LIMITED WARRANTY IS THE ONLY WARRANTY COVERING YOUR
MUXLAB PRODUCT. THERE ARE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES,
SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
IF THIS PRODUCT IS NOT IN GOOD WORKING ORDER, YOUR SOLE REMEDY SHALL BE
REPAIR OR REPLACEMENT AS PROVIDED FOR ABOVE. IN NO EVENT SHALL MuxLab
BE LIABLE TO YOU FOR ANY DAMAGES, INCLUDING ANY LOSS OF PROFITS, LOST
SAVINGS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF
THE USE OF OR INABILITY TO USE THIS PRODUCT, EVEN IF MUXLAB OR AN
AUTHORIZED MuxLab DEALER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES; NOR WILL MUXLAB BE LIABLE FOR ANY CLAIM BY ANY OTHER PARTY.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS, SO THE ABOVE
LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES
YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY
VARY FROM STATE TO STATE.
Any product found to be defective within three (3) months of invoice, including one (1) month shelf
life, may be returned for replacement by a new unit or a satisfactory repair within one (1) month of
receiving any returned product. The customer must provide MuxLab with the serial number and
proof of purchase of the defective unit being returned. All R.M.A.’s issued are subject to inspection
by MuxLab, and will be returned to customer if not properly package – units must be returned in
original container or equivalent. MuxLab will not accept any such product for repair without an
authorization for its Technical Support department and without a return authorization number
issued by MuxLab Customer Service department. For credit & replace R.M.A., customer will be
liable to pay replacement invoice if defective products are not returned.
Product more than six months old, including shelf life.
The defective unit must be returned prepaid to MuxLab and then the unit will be repaired or if repair
is not possible, replaced by an equivalent unit and returned to the customer within one (1) month of
receiving any returned product. There is no charge for repair (parts and labor) during the full
warranty period.
Items Defective and not under Warranty
For products which are no longer under warranty the policy is repair and return. An amount of 25%
of the products published list price at the time of purchase will be charged. Customer must issue a
purchase order to cover the cost of repair.
Each unit will be returned to the customer within one (1) month from receipt of the unit by MuxLab.
The defective unit must be returned prepaid to MuxLab. The repaired unit will be returned to the
customer FOB MuxLab. The repaired unit has a 90 day warranty.