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Trademarks:
MuxLab Broadcast is a registered trademark of MuxLab Inc.
The 3G-SDI/ST2110 over IP Uncompressed Gateway Converter allows HD-SDI
and 3G-SDI equipment to be extended up to 100ft (30m) via UTP Cat 6a/7 cable
or up to 1300ft (400m) via duplex multimode OM4 fiber with LC connectors, at up
to 1080p resolution @ 60Hz uncompressed, in a point-to-point configuration.
Point-to-multipoint and multipoint-to-multipoint configurations are also possible by
connecting several units to a 10G Ethernet network. The unit provides a 1G
Ethernet Switch port to connect additional network devices, and an RS232 port
for remote control of end devices.
The following diagram illustrates a typical point-to-multipoint LAN configuration.
The 500767 is an ideal solution for SDI/IP hybrid environments. It
allows broadcasters the ability to have a single IP infrastructure rather
than two different ones. The 500767 applications include commercial
broadcast AV systems, news/sports/TV stations and movie networks.
The 3G-SDI/ST2110 over IP Uncompressed Gateway can be managed through
its Web interface and API. This section describes how to set up the 500767
parameters using both the Web interface and the API.
2.1 Web interface
Configuring the 500767 from the Web interface requires a TCP/IP connection
from the unit Ethernet port to your network. The 500767 default IP address is set
to DHCP. If no DHCP is available on your network, both the TX and RX will
default to 192.168.168.64 and 192.168.168.65 addresses respectively. To be
able to log in to the 500767 Web interface, your computer has to be in the
same subnet.
2.1.1 Configuring the 500767 TX
This section will describe how to configure the unit using the Web interface.
2.1.2 Media Page
To connect in to the TX, you may open a Web browser and type its IP address.
Once connected, the Media page opens. This page contains both the video and
audio settings. See example below:
The System Info page displays general product information such model number,
firmware and FPGA version, MAC and IP address, RS232 settings, etc.,
Figure 3: 500767-TX System Info Page
2.1.4 Upgrade Page
The 500767 comes with the firmware preinstalled, but please check the MuxLab
Web site to verify if a newer version is available. You may go to our support
software/firmware page of our Web site to download the required files:
The 500767 upgrade requires two different files. The FPGA file will upgrade the
IC components while the MCU one will do the same with the remaining
components.
The Settings page allows the user to configure both the network and the RS232
settings. Additionally, you may load the factory configuration by clicking on the
Reset button while the Reboot button will reboot the unit. Note that performing
a Reset will overwrite the unit settings to their factory default, while
performing a Reboot will interrupt any active connection.
The following will explain how to configure the 500767 RX from the Web
interface.
2.1.7 Media Page
To connect in to the RX, you may open a Web browser and type its IP address.
Once connected, the Media page appears. This page contains the main settings
to properly receive audio, video and ANC data signals from the 500767 TX.
There are two different ways of configuring the unit: Manual and SDP.
Additionally, when using Manual configuration the Media settings can be
either ANC Data or Manual.
The following example shows settings for Manual input type and ANC Data
Media Settings.
Figure 6: 500767-RX Manual Input Type and ANC Data Settings
The System Info page of the RX displays information such model number,
firmware and FPGA version, MAC and IP address, RS232 settings. etc.,
Figure 9: 500767-RX System Info page
2.1.9 Upgrade Page
Similar to the TX, the 500767 RX comes with preinstalled firmware. A newer
version may be available on the support software/firmware page of our Web site.
Please upgrade to the latest version at:
The Settings page of the RX allows you to configure both the network and the
RS232 settings. Additionally, factory reset is possible by clicking on the Reset
button. The Reboot button will reboot the unit. Note that performing a Reset
will overwrite the unit settings to their factory default, while performing a
Reboot will interrupt any active connection.
In addition to the Web interface, the 500767 can also be managed through a
RestAPI. This section describes the API commands supported on the 500767. It
is intended for users with a programing background.
The following table lists the RestAPI commands for both TX and RX
model “500767-RX” Read only
name “SdiOverIP-767” Read/Write
version “00.01-01” Read only
address “192.168.168.101” Current status
gateway “192.168.168.1” Current status
netmask “255.255.255.0” Current status
reset 0
reboot 0
blink_led 0
isDHCP 1
MAC “4e:9e:6a:33:da:c2” Read only
sdpVideoIp “192.168.168.103” Read only for TX / Read/Write for RX
sdpVideoPort 80 Read only for TX / Read/Write for RX
sdpAudioIp “192.168.168.103” Read only for TX / Read/Write for RX
sdpAudioPort 80 Read only for TX / Read/Write for RX
sdpAncIp “192.168.168.103” Read only for TX / Read/Write for RX
sdpAncPort 80 Read only for TX / Read/Write for RX
sdpVideoUri “video.sdp” Read only for TX / Read/Write for RX
sdpAudioUri “audio.sdp” Read only for TX / Read/Write for RX
sdpAncUri “anc.sdp” Read only for TX / Read/Write for RX
ipVideo “239.100.1.1” Multicast address for video stream
ipAudio “239.100.1.2” Multicast address for audio stream
ipAnc “239.100.1.3” Multicast address for ancillary stream
portVideo “48000” Port number for video stream
portAudio “48010” Port number for audio stream
1: Reset
0: Ignore
1: Reset
0: Ignore
1: Blink
0: Ignore
1: dhcp
0: Static IP
Current status
The following FAQ section provides answers to the most frequent questions you
may have regarding the configuration of the 500767.
What is the default IP address of the 500767?
By default the 500767 is configured in DHCP mode. If no DHCP server is
available the unit will fall back to its default static IP address:
500767-TX: 192.168.168.64/255.255.255.0
500767-RX: 192.168.168.65/255.255.255.0
How to find the 500767 IP address?
You can check the unit’s IP address by using either Wireshark or going to your
network switch Web interface.
Why I cannot connect to the 500767 GUI?
Ensure that your computer is on same subnet. For instance, if the TX’s IP address
is 192.168.168.64/255.255.255.0 your computer must be configured as follows:
192.168.168.x/255.255.255.0, where x may be 70 or something similar.
How do I find the software version of the 500767?
From the Web interface you may go to the System Info page.
Why is the RX not displaying video?
First, ensure your video source is valid. If using manual configuration, make sure
the Multicast addresses for both audio and video matches the one from the TX.
Second, validate your network supports multicast. Double check your wiring as
well as UTP cable length.
SDP stands for Session Description Protocol which describes the parameters for
both audio and video.
I am using SDP input type but the RX is not displaying video?
Ensure you are entering the right information for each field. Please refer to section
number 2 for details on the TX SDP file.
The 500767 RX does not display video from another ST2110 manufacturer?
Check media parameters and ensure you are entering the right SDP information if
using this input type. If it is still not working, email the SDP file to Muxlab support.
12G-SDI (4K/60) does not work on the 500767?
The maximum supported resolution on the 500767 is 3G-SDI (1080p60).
If the above does not help you to find a solution to the issue you are experiencing
please contact MuxLab Technical Support at 877-689-5228 (toll free in North
America) or (+1) 514-905-0588 (International) or email to info@muxlab.com.
Please have the following information ready:
Unit model number.
Cabling layout. Please include the model of the SDI source and sink
devices, cable length and type (e.g.: 20m of Cat 6a UTP, etc.).
MuxLab guarantees its products to be free of defects in manufacturing and workmanship for the
warranty period from the date of purchase. If this product fails to give satisfactory performance
during this warranty period, MuxLab will either repair or replace the product at no additional charge,
except as set forth below. Repair and replacement parts will be furnished on an exchange basis and
will be either reconditioned or new. All replaced parts and products become the property of
MuxLab. This limited warranty does not include repair services for damage to the product resulting
from accident, disaster, misuse, abuse, or unauthorized modifications or normal decay of battery
driven devices. Batteries, if included with the product, are not covered under this warranty.
Limited warranty service can be obtained by delivering the product during the warranty period to an
authorized MuxLab dealer from whom you purchased the product, or by sending it to MuxLab.
MuxLab will not accept any such product for repair without a Return Material Authorization number
(RMA#) issued by its Customer Service Department, along with a dated proof of purchase. If this
product is delivered to MuxLab by mail, you agree to assume risk of loss or damage in transit, to
prepay shipping charges to the warranty service location, and to use the original shipping container
or equivalent.
THE ABOVE LIMITED WARRANTY IS THE ONLY WARRANTY COVERING YOUR
MUXLAB PRODUCT. THERE ARE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES,
SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
IF THIS PRODUCT IS NOT IN GOOD WORKING ORDER, YOUR SOLE REMEDY SHALL BE
REPAIR OR REPLACEMENT AS PROVIDED FOR ABOVE. IN NO EVENT SHALL MUXLAB
BE LIABLE TO YOU FOR ANY DAMAGES, INCLUDING ANY LOSS OF PROFITS, LOST
SAVINGS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF
THE USE OF OR INABILITY TO USE THIS PRODUCT, EVEN IF MUXLAB OR AN
AUTHORIZED MUXLAB DEALER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES; NOR WILL MUXLAB BE LIABLE FOR ANY CLAIM BY ANY OTHER PARTY.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS, SO THE ABOVE
LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES
YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY
VARY FROM STATE TO STATE.
This product is under warranty for a period of three (3) years.
Any product found to be defective within three (3) months of invoice, including one (1) month shelf
life, may be returned for replacement by a new unit or a satisfactory repair within one (1) month of
receiving any returned product. The customer must provide MuxLab with the serial number and
proof of purchase of the defective unit being returned. All R.M.A.’s issued are subject to inspection
by MuxLab, and will be returned to the customer if not properly packaged – units must be returned
in the original container or equivalent. MuxLab will not accept any such product for repair without
an authorization from its Technical Support department and without a return authorization number
issued by the MuxLab Customer Service department. For a credit & replace R.M.A., the customer
will be liable to pay replacement invoice if defective products are not returned.
For Products more than six months old, including shelf life.
The defective unit must be returned prepaid to MuxLab and then the unit will be repaired or if repair
is not possible, replaced by an equivalent unit and returned to the customer within one (1) month of
receiving any returned product. There is no charge for repair (parts and labor) during the full
warranty period.
Items Defective and not under Warranty
For products which are no longer under warranty the policy is repair and return. An amount of 25%
of the products published list price at the time of purchase will be charged. Customers must issue a
purchase order to cover the cost of repair.
Each unit will be returned to the customer within one (1) month from receipt of the unit by MuxLab.
The defective unit must be returned prepaid to MuxLab. The repaired unit will be returned to the
customer FOB MuxLab. The repaired unit has a 90 day warranty.