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500758-TX

MuxLab 500758-TX, 500758-RX Quick Installation Manual

© MuxLab Inc. 94-000827-A SE-000827-A
8495 Dalton Road, Mount Royal, Quebec, Canada. H4T 1V5
Tel: (514) 905-0588 Fax: (514) 905-0589
Toll Free (North America): (877) 689-5228
E-mail: videoease@muxlab.com URL: www.muxlab.com
Specifications
HDMI 1.4
Blu-Ray, projectors, monitors, TV, PC, laptops, servers supporting HDMI.
Transparent to the user
300MHz
HDMI 1.4 protocol
One (1) HDMI receptacle. One (1) RJ45S for Cat 5e/6 unshielded or shielded twisted pair. Two (2) 3.5mm jacks for IR emitter (on TX)/sensor (on RX). Two (2) 3.5mm jacks for audio insert (on TX)/audio extract (on RX) One (1) DB9 for the RS232 Four (4) DIP Switches for device ID addressing.
Note: HDMI cables not included.
Cat5e/6: 330ft (100m) up to 4K/30Hz
Note: When installed in an electrically noisy environment, an STP cable must be used. Also, cross-connection reduces the effective distance depending on the grade of twisted cable used.
Typical one (1) Frame (16ms), maximum 2 frames (33ms)
Proprietary Compression
Up to 850Mbps
1000BaseT with Jumbo Frame
38 to 56KHz
RJ45 Link
Pin 1 (R) Pin 2 (T) Pin 3 (R) Pin 6 (T) Pin 4 (R) Pin 5 (T) Pin 7 (R) Pin 8 (T)
One (1) Cat 5e/6 or better twisted pair cables required
Two (2) 110-240V/5VDC power supplies with interchangeable blades
IEEE 802.3af
Transmitter: 2.85Watt Receiver: 2.55Watt
Operating: 0° to 40°C Storage: -20° to 85°C Humidity: Up to 95% non-condensing
4.40” x 5.08” x 1.00” (112mm x 129mm x 25mm)
1.5lb (0.68kg)
Regulatory: FCC, CE, RoHS Flammability: 94V0
2 years
500758 HDMI/RS232 over IP Extender Kit with PoE, UHD-4K 500758-TX HDMI/RS232 over IP Extender TX with PoE, UHD-4K 500758-RX HDMI/RS232 over IP Extender RX with PoE, UHD-4K
HDMI/RS232 over IP Extender Kit with PoE, UHD-4K
500758
Quick Installation Guide
Overview The HDMI/RS232 over IP Extender Kit with PoE, UHD-4K (500758) allows HDMI equipment to be connected up to 330ft (100m) up to 4K (3840x2160) resolution @ 30fps via one (1) Cat5e/6 unshielded twisted pair cable in a point-to-point configuration. Point-to-multipoint and multipoint­to-multipoint configurations are also possible by connecting several Transmitters and Receivers to the same local Ethernet IP network via an Ethernet Switch. The Transmitter (500758-TX) and Receiver (500758-RX) also support PoE (PD) if used with a PoE Ethernet Switch. The kit comes with one (1) Transmitter and one (1) Receiver as well as an IR Emitter and IR Sensor for remote control applications. Additional Transmitters and Receivers may be purchased as kits or purchased separately depending on the intended application and number of units required.
For the point-to-multipoint and multipoint-to-multipoint configuration the Ethernet Switch must have Gigabit ports, Jumbo Frame capability and DHCP Server capability, and additionally support the IGMP communication protocol for the multipoint-to-multipoint case. MuxLab recommends using the Cisco SG300 Series Managed Switches.
The MuxLab ProDigital Network Controller (500811) is available to simplify the configuration and utilization of the 500758 and other MuxLab IP based products via an Ethernet web interface.
Applications
Applications include commercial and residential AV systems, classroom projector systems, digital signage, boardroom systems, collaborative PC systems, and medical information systems.
Installation
1. Identify the connectors on the Transmitter and Receiver as indicated on the product labels, see the
above front and rear product views for further details.
2. Verify that the distance between the HDMI Transmitter and Receiver is within MuxLab
specifications (see Specifications table for more details).
3. To install the Transmitter:
3a. Connect the Transmitter to the HDMI video source with an HDMI compliant cable. 3b. If the application is point-to-point, then connect one (1) length of Cat 5e/6 (or higher)
grade UTP cable to the RJ45 LINK connector on the Transmitter. If transmitting over the network, use an Ethernet Switch between Transmitter and Receiver.
4. To install the Receiver:
4a. Connect the Receiver to the HDMI display equipment with an HDMI compliant cable.
© MuxLab Inc. 2016
4b. If the application is point-to-point, then connect one (1) Cat 5e/6 cable (or higher)
coming from the Transmitter, to the RJ45 LINK connector on the Receiver. If transmitting over the network, use an Ethernet Switch between Transmitter and Receiver.
5. If the configuration is a point-to-multipoint or multipoint-to-multipoint:
5a. You will need to use an Ethernet Switch with Gigabit ports and DHCP Server support.
In addition IGMP Protocol support is required for the multipoint-to-multipoint case.
Verify that the Ethernet Switch is configured correctly and that the DHCP Server is enabled and that the IGMP Protocol is enabled for multipoint-to-multipoint applications. See the operating manual for more information about configuring the
Ethernet Switch.
5b. Connect all Transmitters and Receivers to the Ethernet Switch. 5c. Use the DIP Switches to select a unique Device ID for each Transmitter present on the
network and configure each Receiver Device ID to the corresponding selected Transmitter. Note: This step is not necessary if the MuxLab ProDigital Network Controller (500811) is used.
6. Powering the Transmitter or Receiver via an external power supply is only necessary where
PoE (PSE) is unavailable. If PoE is unavailable, connect the 5 VDC power supply to each Receiver and to an AC power outlet. Next connect each Transmitter in the same manner. If power is present, the green power LED on each Transmitter and Receiver will illuminate..
Note: Power ‘ON’ the HDMI/RS232 over IP Extender Kit with PoE, UHD-4K only
after all connections have been made.
7. Power ‘ON’ the HDMI equipment and verify the image quality.
8. This product supports IR pass-thru control. If infrared remote control is needed to control the
Source equipment from the Display, connect the IR Sensor to the 3.5mm Stereo Jack of the Receiver and the IR Emitter to the 3.5mm Mono Jack of the Transmitter.
Note: You can differentiate the IR Sensor and the IR Emitter by looking at the 3.5 mm
plug. The IR Sensor is using a Stereo Plug (3 Contacts) and the IR Emitter a mono plug (2 Contacts).
9. Position the IR Sensor so that it is directed at the hand-held remote control. For a clear IR
signal reception, aim the hand-held remote control at the top of the IR Sensor enclosure.
10. Position the IR Emitter as close as possible to the source’s IR Sensor (i.e. DVD player). For a
clear IR signal reception, the IR Emitter can be glued on the source’s IR Sensor. The IR Emitter’s signal is transmitted from the side of the enclosure.
11. This product supports RS232 bidirectional communication. On the Transmitter, the RS232
port is configured as a DCE; and on the Receiver as a DTE. Please connect your RS232 cable accordingly. The default settings are 9600, N, 8, 1.
12. The following diagram illustrates a typical point-to-point LAN configuration.
Troubleshooting
The following table describes some of the symptoms, probable causes and possible solutions in regard to the installation of the HDMI/RS232 over IP Extender Kit with PoE, UHD-4K:
Symptom
Transmitter
LEDs
Receiver LEDs
Probable
Cause
Possible
Solutions
Power
Link
Power
Link
No Image
OFF
OFF
OFF
OFF
No power
• Check power connections
• Check PoE Ethernet Switch
Setup
No Image
BLINK
OFF
BLINK
ON
Booting
• Wait until booting process finish
No Image
ON
OFF
ON
OFF
No Ethernet Link
• Check Ethernet Switch Status
• Check UTP Cables
Info Screen
ON
OFF
ON
BLINK
UTP Cable
• Check the Transmitter UTP cable
Info Screen
ON
ON
ON
OFF
UTP Cable
• Check the Receiver UTP cable.
Info Screen
ON
BLINK
ON
BLINK
No Data Connection
• Check if DIP Switch setting Match
Info Screen
ON
ON
ON
BLINK
Wrong setting on Receiver
• Check DIP Switch address of the Receiver
Choppy Video
ON
ON
ON
ON
Configuration
• Check cable length
• Check the HDMI Cable
Quality
• Check if Jumbo Frame and IGMP are enabled on the Ethernet Switch
Image flickers when powering up nearby equipment
ON
ON
ON
ON
Interference
• Use STP cables
IR not functioning
ON
ON
ON
ON
Interference from sunlight, Fluorescent, Neon or Halogen lights
• Place the IR equipment away for the interfering light
IR not functioning
ON
ON
ON
ON
Interference from RF radiation from the TV
• Place the IR equipment away for the RF radiation
If you still cannot diagnose the problem, please call MuxLab Customer Technical Support at 877-689­5228 (toll-free in North America) or (+1) 514-905-0588 (International).
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