MuxLab 500502 Users Guide [ok]

DisplayPort 1.2a Fiber

Extender Kit

Installation Guide

500502

© MuxLab Inc. 2016 94-000840-A / SE-000840-A

DisplayPort 1.2a Fiber Extender Kit Installation Guide

SAFETY PRECAUTIONS

To insure the best from the product, please read all instructions carefully before using
the device. Save this manual for further reference.

 Follow basic safety precautions to reduce the risk of fire, electrical shock and injury

to persons.

 Do not dismantle the housing or modify the module. It may result in electrical shock

or may burn.

 To prevent fire or shock hazard, do not expose the unit to rain, moisture or install this

product near water. Keep the product away from liquids.

 Spillage into the housing may result in fire, electrical shock, or equipment damage. If

an object or liquid falls or spills on to the housing, unplug the module immediately.

 Do not use liquid or aerosol cleaners to clean this unit. Always unplug the power to

the device before cleaning.

 Using supplies or parts not meeting the product’s specifications may cause damage,

deterioration or malfunction.

 Refer all servicing to qualified service personnel.
 Install the device in a place with good ventilation to avoid damage caused by

overheating.

 Unplug the power cord when left unused for a long period of time.
 Do not put any heavy items on the unit.
 Do not remove the housing of the device as you may be exposed to dangerous

voltage or other hazards.

 Do not twist or pull with force ends of the optical cable attached to the unit, as it may

cause damage.

 Information on disposal of devices: do not burn or mix with general household waste,

please treat this device as normal electrical wastes.

 Unpack the equipment carefully and save the original box and packing material for

possible future shipment

NOTICE:

 Please read this user manual carefully before using the product.

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DisplayPort 1.2a Fiber Extender Kit Installation Guide

Contents

1. Introduction ................................................................................................................. 4

1.1 Introduction to the 500502 ................................................................................. 4

1.2 Features ............................................................................................................ 4

1.3 Package Contents ............................................................................................. 4

2. Specification ............................................................................................................... 5

3. System Requirement for Installation ........................................................................... 5

3.1 Hardware requirements ..................................................................................... 5

3.2 Software requirements ...................................................................................... 6

3.3 AC/DC Power Adapter Technical Advisory ......................................................... 6

4. System Connection ..................................................................................................... 6

4.1 Safety Precautions ............................................................................................ 6

4.2 System Diagram ................................................................................................ 6

4.3 Connection Procedure ....................................................................................... 7

5. Troubleshooting & Maintenance ................................................................................. 9

Maintenance .......................................................................................................... 10

Technical Support and Service .............................................................................. 10

Regulatory Compliance ................................................................................................ 11

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DisplayPort 1.2a Fiber Extender Kit Installation Guide

1. Introduction

1.1 Introduction to the 500502

The DisplayPort 1.2a Fiber Extender Kit, 500502 enables the user to transmit WQUXGA
(3840x22400) video at 60Hz signal up to 330ft (100m), with any form of scaling or data
compression being applied to the signal. This device support a total data throughput of

21.6Gbps (5.4Gbps per lane).

The unit supports two (2) LC connectors and may be connected with OM3 multi-mode
fiber between the Transmitter and Receiver, providing a clean, secure and easy
installation with ideal electrical isolation, and immune to electrical hazard and
interference. The 500502 may be powered via USB power (with the included power
supply), or from the 3.3V supplied from pin #20 of the DisplayPort connector of the
source and display equipment. Note that if the source or display equipment does not
adequately supply this power on its DisplayPort connector, then the included power
supply must be used.

1.2 Features

 Supports the DisplayPort 1.2a standard
 Up to 330ft (100m) over 50/125m multi-mode fiber (OM3) at WQUXGA

(3840x2400) resolution, @ 60Hz refresh rate

 Bandwidth of 21.6Gbps, supporting up to WQUXGA 3840X2400 @ 60Hz
 Supports Dual-Mode DP (DP++)
 Supports auxiliary/I2C channel over fiber
 Compact Metal Enclosure for a robust and easy installation

1.3 Package Contents

 One (1) DisplayPort 1.2a Fiber Transmitter
 One (1) DisplayPort 1.2a Fiber Receiver
 Two (2) Power Supplies, 5VDC @ 1A with interchangeable US, UK & Euro

Blades

 Two (2) USB type A to micro USB cables
 One (1) User Manual

Notes：Please confirm if the product and the accessories are all included, if not please

contact your dealer.

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DisplayPort 1.2a Fiber Extender Kit Installation Guide

Environment

DisplayPort 1.2a

Devices

Plasma, projectors, monitors, PC, laptops, and servers
supporting DisplayPort.

Transmission

Transparent to the user

Video Bandwidth

21.6 Gbps (5.4 Gbps per lane)

Video Resolution

Up to 3840x2400 @ 60Hz

Signals

DisplayPort 1.2a

Connectors

One (1) DisplayPort Male Connector
Two (2) LC Optical Connectors
One (1) Micro USB connector for external power

Maximum Distance

330ft (100 m) over 50/125m multi-mode fiber (OM3)

Cable

Two (2) LC multi-mode fibers, having a 50/125m core

Power Supply

Two (2) 110-240V to 5VDC, 1A power supply with
interchangeable blades for US, UK & Euro

Temperature

Operating: 0° to 50°C Storage: -30° to 70°C
Humidity: Up to 85% non-condensing

Enclosure

Metal

Dimensions

1.02” x 2.83” x 0.57” (26 x 72 x 15 mm)

Weight

1.0 lbs (0. 45 kg)

Compliance

Regulatory: FCC, CE, RoHS

Warranty

2 years

Order Information

500502 DisplayPort 1.2a Fiber Extender Kit

2. Specifications

3. System Requirement for Installation

3.1 Hardware requirements

1) A DisplayPort source and display is required, supporting the graphic resolution of the

DisplayPort 1.2a Fiber Extender Kit.

2) No special requirements for memory size, CPU speed and chipsets are needed,

assuming the DisplayPort graphic controllers or cards have already been properly
installed.

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DisplayPort 1.2a Fiber Extender Kit Installation Guide

3.2 Software requirements

No special restrictions, considering that the DisplayPort graphic controller and OS have
already been properly installed.

3.3 AC/DC Power Adapter (Technical Advisory)

The included power supply adaptors and USB cables can provide power to both the
Transmitter and Receiver. Although the DisplayPort interface of the source and sink
device typically provides 3.3VDC on pin #20 of the DisplayPort connector, the USB
power supply option is recommended as a more stable power source for both the
Transmitter and Receiver.

4. System Connection

4.1 Safety Precautions

This system should be installed in a clean environment with temperature and
humidity within the specified operating levels (see the specifications table).

4.2 System Diagram

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DisplayPort 1.2a Fiber Extender Kit Installation Guide

Position of the LEDs

4.3 Connection Procedure

a) Connect the Transmitter to the source equipment (such as the PC), and connect

the Receiver to the sink equipment (such as a display). Power on the DisplayPort
source and display. Both the Transmitter and Receiver will be turned on due to the

3.3V supplied by pin #20 of DisplayPort interface. Even though the units are being
powered, it is recommended that the USB Power Supplies be used as well as a
more stable power source for both the Transmitter and Receiver, since some
source and display equipment may not be capable of providing sufficient power.

b) The Power LED will illuminate when the 500502 is connected to the DisplayPort

interface of the source and display, and the Status LED will blink three (3) times.
After which the Status LED will blink again once a reliable link is established with
the end equipment.

c) Connect an LC terminated duplex optical fiber between the Transmitter and

Receiver, where each of the individual fibers are connected as (A) to (A) and (B) to
(B). Ensure the duplex connectors are fully inserted and the top LED will begin to
blink.

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DisplayPort 1.2a Fiber Extender Kit Installation Guide

Note1: DO NOT look directly into the LC receptacles of the Transmitter, while it is

powered on, even though this product is strictly regulated to operate under
LASER Class I, classified by CDRH/FDA for eye safety.

Note2: Units support an extension distance up to 100m using OM3 multimode fiber.
Note3: Do not make use of any intermediate cable or adapter between these units or

between these units and the end equipment to avoid any undesirable
performance degradation.

a) Connect the Transmitter directly to the DisplayPort connector of the source

(Computer).

b) Connect the Receiver directly to the DisplayPort connector of the display.

c) These units should be connected together with a single length of duplex

multimode fiber cable, while ensuring that the optical LC connector
end-faces are clean.

d) To ensure proper connectivity, confirm that the Status LEDs on both the

Transmitter and Receiver are ON.

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DisplayPort 1.2a Fiber Extender Kit Installation Guide

5. Troubleshooting & Maintenance

The following section describes some of the symptoms, probable causes and possible
solutions in regard to the installation of the 500502 DisplayPort 1.2a Fiber Extender Kit.

The display only shows a blank (black) screen.

- Ensure that the USB power supplies are firmly connected and that both Transmitter

and Receiver Power LEDs are ON.

- Ensure that the DisplayPort connectors are firmly plugged into the DisplayPort

connector of the computer and display.

- Ensure that the Transmitter and Receiver modules are plugged in the correct order

to the computer and display, respectively (reversing the order will not work).

- Check if the computer and display are powered on and properly booted.

- Ensure that the duplex fiber is properly inserted into both the Transmitter and

Receiver.

- Reset the system by disconnecting and reconnecting the Transmitter DisplayPort or

Receiver DisplayPort side units, or by disconnecting and reconnecting the USB
power cables that are plugged in the Transmitter and Receiver modules.

- If necessary try to re-boot the system and re-connect the DisplayPort 1.2a Fiber

Extender Kit.

Screen is distorted or the display is noisy.

- Check if the graphic resolution is properly set. Go to the display properties of the

Operating System (such as Windows) and confirm the settings.

- Ensure that the resolution is set to within WQUXGA (3840x2400) at 60Hz refresh

ratio.

- Reset the system.

- Disconnect and reconnect the DisplayPort Fiber Extender Kit units or their power

supply adapters.

If you still cannot diagnose the problem, please call MuxLab Customer Technical
Support at 877-689-5228 (toll-free in North America) or ([phone]
(International).

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DisplayPort 1.2a Fiber Extender Kit Installation Guide

Maintenance

No special maintenance is required for the DisplayPort 1.2a Fiber Extender Kit and
power adapters. Ensure that the DisplayPort modules and power adapters are stored or
used in an environment free from high humidity or dust/dirt contamination.

There are no user serviceable parts inside these units. Refer all service and repair
issues to MuxLab.

Technical Support and Service

For commercial or general product support, contact your reseller. For technical service,
contact MuxLab by email [e-mail] or visit MuxLab’s website at

www.muxlab.com

Certification of Eye Safety

This laser component is using the following wavelength: 825, 850, 930, 950, 980nm LD
Transceivers, which are all certified by CDRH/FDA referred as classified in Laser Class
1 (IEC60825-1).

Caution – Use of controls, adjustments or performance of procedures other than those
specified herein may result in hazardous radiation exposure.

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DisplayPort 1.2a Fiber Extender Kit Installation Guide

Regulatory Compliance

Disclaimer
Information in this document is subject to change without notice. The manufacturer does

not make any representations or warranties (implied or otherwise) regarding the
accuracy and completeness of this document and shall in no event be liable for any loss
of profit or any other commercial damage, including but not limited to special, incidental,
consequential, or other damages.

No part of this document may be reproduced or transmitted in any form by any means,
electronic or mechanical, including photocopying, recording or information recording
and retrieval systems without the express written permission of the manufacturer.

All brand names and product names used in this document are trademarks, or
registered trademarks of their respective holders.

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DisplayPort 1.2a Fiber Extender Kit Installation Guide

8495 Dalton Road, Mount Royal, Quebec, Canada. H4T 1V5

Tel: [phone] Fax: [phone]

Toll Free (North America): [phone]

E-mail: [e-mail] URL: www.muxlab.com

© MuxLab Inc. 2016 12