MuxLab 500454-POE, 500454-POE-RX Quick Installation Manual

© MuxLab Inc. 94-000858-A SE-000858-A
8495 Dalton Road, Mount Royal, Quebec, Canada. H4T 1V5
Tel: (514) 905-0588 Fax: (514) 905-0589
Toll Free (North America): (877) 689-5228
E-mail: videoease@muxlab.com URL: www.muxlab.com
Specifications
HDMI 1.3a (Supports the 3D feature of HDMI 1.4).
DVD, plasma, projectors, monitors, TV, PC, laptops, servers supporting HDMI.
Transparent to the user.
340 MHz.
HDMI 1.3a protocol.
One (1) HDMI receptacle. One (1) RJ45S for Cat 5e/6 unshielded or shielded twisted pair. Two (2) 3.5mm jacks for IR emitter and sensor. One (1) DB9 Connector for RS-232.
Cat 5e/6: 230 ft (70 m) up to 1080P Deep Color 115 ft (35 m) for 4K; 3840 X 2160/24,25,30 Hz
Note: When installed in an electrically noisy environment, an STP cable must be used. Also, cross-connection reduces the effective distance depending on the grade of twisted cable used.
RJ45 Link
Pin 1 (R) Pin 2 (T) Pin 3 (R) Pin 6 (T) Pin 4 (R) Pin 5 (T) Pin 7 (R) Pin 8 (T)
One (1) Cat 5e/6 or better twisted pair cable required
One (1) 110-240V/48VDC power supply with interchangeable blades.
Transmitter: 1.6 Watt Receiver: 3.2 Watt
Operating: 0° to 40°C Storage: -20° to 85°C Humidity: Up to 95% non-condensing
Metal
4.40” x 3.00” x 1.00” (11.2 x 7.6 x 2.5 cm)
1.4 lb (0.6 kg)
Regulatory: FCC, CE, RoHS Flammability: 94V0
2 years
500454-POE HDMI/RS232 Extender Kit, POE, HDBT, UHD-4K 500454-POE-RX HDMI/RS232 Receiver, PoE, HDBT, UHD-4K
HDMI/RS232 Extender Kit, PoE, HDBT, UHD-4K
500454-POE (Kit), 500454-POE-RX (Receiver only)
Quick Installation Guide
Overview The HDMI/RS232 Extender Kit, PoE, HDBT, UHD-4K (500454-POE) allows HDMI equipment to be connected up to 230 ft (70 m) @ 1080p via one (1) Cat 5e/6 unshielded twisted pair cable in a point-to-point configuration. The 500454-PoE includes one (1) Transmitter and one (1) Receiver as well as an IR Emitter (500998) and IR Sensor (500999) for remote control applications. The unit comes with one (1) power supply, as it only require power on the Transmitter or Receiver side and provides PoE/PoC power to the opposite end extender. The 500454-POE-RX receivers may be used in
conjunction with MuxLab’s HDMI Matrix Switch. For installation instructions, please
refer to the HDMI Matrix Switch Installation Guide.
Applications
Applications include digital signage, commercial and residential AV systems, classroom projector systems, boardroom systems, collaborative PC systems, and medical information systems.
Installation
1. Identify the connectors on the Transmitter and Receiver as indicated on the product
end panels.
2. Verify that the distance between the HDMI Transmitter and Receiver is within
MuxLab specifications (see specifications table).
3. To install the Transmitter:
3a. Connect the Transmitter to the HDMI video source with an HDMI compliant
cable.
3b. Connect one (1) length of Cat 5e/6 (or higher) grade UTP cable to the
RJ45 LINK connector on the Transmitter.
4. To install the Receiver:
4a. Connect the Receiver to the HDMI display equipment with an HDMI compliant
cable.
© MuxLab Inc. 2017
Note: When used with MuxLab’s HDMI Matrix Switch, please consult the Matrix
Switch Installation Guide.
4b. Connect one (1) Cat 5e/6 cable to the RJ45 LINK connector on the Receiver.
5. Connect the 48VDC power supply to either the Transmitter or Receiver first, and
then plug the power supply into an AC power outlet. Only one end (TX or RX end) needs to be connected to a power supply, which then powers the extender at the opposite end. If power is present, the green power LED of the Transmitter and the Receiver will be ON.
Note: Power-up the HDMI / RS232 Extender kit, PoE, HDBT, UHD-4K only after
all connections are made.
6. Power-up the HDMI equipment and verify the image quality.
7. This product support bi-directional IR control. If infrared remote control is needed
to control the Source equipment from the Display, connect the IR Sensor to the
3.5mm Stereo Jack of the receiver and the IR Emitter to the 3.5mm Mono Jack of the Transmitter.
Note: The IR Sensor can be distinguished from the IR Emitter by looking at the
3.5-mm plug. The IR Sensor has a 3.5mm stereo plug (3 Contacts) and the IR Emitter has a 3.5mm mono plug (2 Contacts).
8. Position the IR Sensor so that it is aimed toward the hand-held remote control. For
clear IR signal reception, aim the hand-held remote control toward the top of the IR Sensor enclosure.
9. Position the IR Emitter as close as possible to the source’s IR Sensor (i.e. DVD,
Blu-ray, or media player). For a clear IR signal reception, the IR Emitter may be
affixed to the source’s IR Sensor. The IR Emitter’s signal is transmitted from the
side of the enclosure.
10. If infrared remote control is needed to control the Display equipment from the
Source, connect the IR Emitter to the Receiver’s 3.5mm stereo jack and connect the IR Sensor to the Transmitter’s 3.5mm mono jack.
11. The 500454-PoE also supports RS232 pass-thru in order to allows a device such as
commercial monitors to be controlled as in digital signage application. Please refer to the following diagram for the cabling connection.
12. The following diagram shows the final configuration.
Troubleshooting
The following table describes some of the symptoms, probable causes and possible solutions in regard to the installation of the HDMI/RS232 Extender Kit, PoE, HDBT, UHD-4K:
Symptom
Tx LEDs
Rx LEDs
Probable
Cause
Possible
Solutions
Power
HDMI
RJ45
Power
HDMI
RJ45
No Image
OFF
OFF
OFF
OFF
OFF
OFF
No power
Check power connections.
No Image
ON
OFF
OFF
ON
OFF
OFF
UTP Cable
Check the UTP cables.
No Image
ON
OFF
ON
ON
OFF
ON
HDMI Cable
Check the HDMI Cable.
No Image
ON
ON
ON
ON
ON
ON
Synchronisation
Check cable length.
Flickering Image
ON
ON
ON
ON
ON
ON
Synchronisation
Check cable length.
Check the HDMI
Cable Quality.
Choppy sound
ON
ON
ON
ON
ON
ON
Synchronisation
Check cable length.
Check the HDMI
Cable Quality.
Green or pink hue
ON
ON
ON
ON
ON
ON
DDC communication
Cycle power of the HDMI Extender.
Check UTP cables and replace.
Image flickers when powering up nearby equipment
ON
ON
ON
ON
ON
ON
Interference
Use STP cables.
IR not functioning
ON
ON
ON
ON
ON
ON
Remote control not directed to the IR Sensor or IR Emitter not directed to the source.
Make sure the IR Sensor is directed towards the remote and the IR Emitter to the equipment.
IR not functioning
ON
ON
ON
ON
ON
ON
Interference from sunlight, Fluorescent, Neon or Halogen lights.
Place the IR equipment away from the interfering light.
IR not functioning
ON
ON
ON
ON
ON
ON
Interference from RF radiation from the TV.
Place the IR equipment away from the RF radiation.
If you still cannot diagnose the problem, please call MuxLab Customer Technical Support at 877-689-5228 (toll-free in North America) or (+1) 514-905-0588 (International).
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