MuxLab 500431 Quick Installation Manual

© MuxLab Inc. 2014 94-000779-A SE-000779-A

8495 Dalton Road, Mount Royal, Quebec, Canada. H4T 1V5

Tel: [phone] Fax: [phone]

Toll Free (North America): [phone]

E-mail: [e-mail] URL: www.muxlab.com

Specifications

Environment

HDMI 1.4 (3D)

Devices

DVD/Blu-Ray, plasma, projectors, monitors, TV, PC, laptops

Transmission

Transparent to the user

Frequency

25 to 340 MHz

Signals

HDMI 1.4 protocol

Connectors

HDMI Type A 19-pin female, TOSLINK & 3.5mm Stereo Jack

LEDs

One (1) Power: Blue
One (1) LPCM: Blue
One (1) Sync: Blue

Power Control

Push button on the front of the unit

Resolution

480i to 1080p @ 50/60 fps
1080p @ 24/50/60 fps
3840 X 2160 @ 24/25/30 fps
VGA to UXGA

Color

8, 10 & 12 bit

Audio Format

HDMI Output: LPCM, Dolby Digital, DTS, Dolby Digital Plus,

Dolby True-HD, DTS-HD Master Audio

Optical Output: LPCM, Dolby Digital, DTS
Stereo Output: Analog Stereo

Sampling Rate

HDMI Output: 192 KHz
Optical Output: 192 KHz
Stereo Output: 48 KHz

HDCP

Revision 1.3

Cable

HDMI Cable

Temperature

Operating: 0° to 40°C Storage: -20° to 60°C
Humidity: up to 90% non-condensing

Enclosure

Metal enclosure

Dimensions

3.74” x 3.27” x 0.91” (95 mm x 83 mm x 23 mm)

Weight

1 lbs (0.45 Kg)

Power Supply

5VDC, 2A with interchangeable blade for US, UK and Euro

Compliance

Regulatory: FCC, CE, RoHS

Warranty

2 years

Order Information

500431 HDMI to HDMI with Audio Extraction, UHD-4K

HDMI to HDMI with Audio Extraction,

UHD-4K (500431)

Quick Installation Guide

Overview

The HDMI to HDMI with Audio Extraction (500431) allows one (1) HDMI source
to be distributed to one (1) HDMI display. The product supports up to 4K
(3840 x 2160), 8-bit color and HD audio. The extracted audio is available on an
S/PDIF TOSLINK and 3.5mm Stereo Jack. The product is HDCP 1.3 compliant
and features LED diagnostics. Applications include commercial and residential
AV systems, classroom projector systems, digital signage, boardroom systems,
collaborative PC systems, medical information systems.

Pre-Installation Check

Identify the connectors as indicated on the product

© MuxLab Inc. 2014

Installation

In order to install the HDMI to HDMI with Audio Extraction, please follow the steps
below:

1. Connect the HDMI video source to the input connector of the HDMI to HDMI

Audio Extractor.

2. Connect the HDMI display equipment to the output connector of the HDMI to

HDMI Audio Extractor.

Note: Connecting a display is optional; the product will still extract the

audio from the HDMI signal even if no display is connected.

3. Connect the audio receiver to the appropriate output connector of the HDMI

to HDMI Audio Extractor.

4. Select the appropriate mode using the front switch (3 options):

 TV Mode: Audio capability supported by the television
 Bitstream Mode: Audio supports up to 5.1 channels of compressed

audio such as Dolby and DTS.

 LPCM 2CH: Audio supports limited to 2 LPCM Channels

5. Connect the 5VDC power supply to the product first, and then plug the power

supply into an AC power outlet.

6. Power on the HDMI equipment and verify the image quality.

7. The following diagram shows the final configuration.

Troubleshooting

The following tables describe some of the symptoms, probable causes and possible solutions
in respect to the installation of the HDMI to HDMI with Audio Extraction.

Picture/
Sound

Probable Cause

Possible Solution

No Image

Wiring

Check continuity
Check correct wiring

No Image

Synchronization

Power off the source and the display.
Power on the devices.

Flickering Image

Synchronization

Check HDMI cable length

Choppy Sound

Synchronization

Check HDMI cable length

Noise in image

Weak signal

Check HDMI cable length

Green or pink hue

Cable

Check HDMI cables and replace.

TV sound not Working

Sound capability
mismatch

Select TV using the front switch, to match
the sound capability of the source to the
television.

Noisy Sound

Compressed bitstream

When compressed bitstream is selected
the stereo output (3.5 mm Jack) cannot be
used. Set the source to send a Stereo
LPCM signal or select LPCM 2CH using
the front switch.

Multi-Channel not working

Stereo jack selected

This device doesn’t down-mix the audio
channels. When using the stereo output,
set the source to send a stereo LPCM
signal or select LPCM 2CH using the
front switch

Multi-Channel not working

Sink equipment not
supporting Multi­Channel configuration

Verify that the sink device connected to
the HDMI output is supporting Multi­Channel sound configuration. Verify that
the front switch is set to bitstream.

If you still cannot diagnose the problem, please call MuxLab Customer Technical Support at
877-689-5228 (toll-free in North America) or ([phone] (International).