MuxLab 500430 Installation Guide

8495 Dalton Road, Mount Royal, Quebec, Canada. H4T 1V5

Tel: [phone] Fax: [phone]

Toll Free (North America): [phone]

E-mail: [e-mail] URL: www.muxlab.com

Specifications

Environment

HDMI 1.4 (3D)

Devices

DVD/Blu-Ray, plasma, projectors, monitors, TV, PC, laptops

Transmission

Transparent to the user

Frequency

25 to 340 MHz

Signals

HDMI 1.4 protocol

Connectors

HDMI Type A 19-pin female

LEDs

One (1) Power: Green
Four (4) Output Link: Blue

Manual Control

Push button at the front of the unit

Remote Control

Included

Resolution

480i to 1080p @ 50/60 fps
1080p @ 24/50/60 fps
3840 X 2160 @ 24/25/30 fps
VGA to UXGA

Color

8, 10 & 12 bit

Audio

Uncompressed (LPCM) or compressed (Dolby, DTS)

HDCP

Revision 1.3

Cable

HDMI Cable

Temperature

Operating: 0° to 40°C Storage: -20° to 60°C
Humidity: up to 90% non-condensing

Enclosure

Metal enclosure

Dimensions

10.63” x 4.33” x 1.18” (270 mm x 110 mm x 30 mm)

Weight

3.2 lbs (1.45 Kg)

Power Supply

5VDC, 2A with interchangeable blade for US, UK and Euro

Compliance

Regulatory: FCC, CE, RoHS

Warranty

2 years

Order Information

500430 HDMI 4X1 Switcher with Audio Extraction, UHD-4K

HDMI 4X1 Switcher with Audio

Extraction, UHD-4K (500430)

Quick Installation Guide

Overview

The HDMI 4x1 Switcher with Audio Extraction (500430) allows Four (4) HDMI
sources to be distributed to one (1) HDMI display. The switcher supports up to 4K
(3840 x 2160), 8-bit color and HD audio. The extracted audio is available on an
S/PDIF Toslink, Coaxial and 3.5mm Stereo Jack. The splitter is HDCP 1.3
compliant and features LED diagnostics. Additionally, all HDMI connectors are
on the rear panel for neater cabling. Applications include; commercial and
residential AV systems, classroom projector systems, digital signage, boardroom
systems, collaborative PC systems, medical information systems.

Pre-Installation Check

Identify the connectors as indicated on the product

© MuxLab Inc. 2014 94-000773-A SE-000773-A

Installation

Picture/
Sound

Probable Cause

Possible Solution

No Image

Wiring

Check continuity
Check correct wiring

No Image

Synchronization

Power off the source and the display.
Power on the devices.

Flickering Image

Synchronization

Check HDMI cable length

Choppy Sound

Synchronization

Check HDMI cable length

Noise in image

Weak signal

Check HDMI cable length
Green or pink hue

Cable

Check HDMI cables and replace.

Noisy Sound

Compressed bitstream

When compressed bitstream is selected
the analog output (3.5 mm Jack) cannot be
used. Set the source to send a LPCM
signal.

Multi-Channel not working

Sink equipment not
supporting Multi­Channel configuration

Verify that the sink device connected to
the HDMI output is supporting Multi­Channel sound configuration.

Troubleshooting

1. Identify the connectors on the HDMI 4X1 Switcher with Audio Extraction as

indicated on the product panels.

In order to install the HDMI 4X1 Switcher with Audio Extraction, please follow the
steps below:

2. Connect the HDMI video source(s) to the input connector(s) of the switcher.

3. Connect the HDMI display equipment to output connector of the switcher.

4. Connect the audio receiver to the appropriate output connector of the

switcher.

5. Connect the 5 VDC power supply to the switcher first, and then plug the

power supply into an AC power outlet.

6. Power on the HDMI equipment and verify the image quality.

7. The following diagram shows the final configuration.

The following tables describe some of the symptoms, probable causes and possible solutions
in respect to the installation of the HDMI 4X1 Switcher with Audio Extraction. If you still
cannot diagnose the problem, please call MuxLab Customer Technical Support at 877-689­5228 (toll-free in North America) or ([phone] (International).

© MuxLab Inc. 2014