MuxLab 500426 Quick Installation Manual
© MuxLab Inc. 2018 94-000824-C SE-000824-C
2321 Cohen St, Montreal, QC Canada H4R 2N7.
Tel: (514) 905-0588 Fax: (514) 905-0589
Toll Free (North America): (877) 689-5228
E-mail: info@muxlab.com URL: www.muxlab.com
Specifications
Environment
HDMI 2.0a
Devices
Ultra HD Blu-Ray, projectors, monitors, TV, PC, laptops.
Transmission
Transparent to the user.
Video Bandwidth
18 Gbps
Frequency Range
25 to 600 MHz
Signals
HDMI 2.0a protocol.
HDCP
Revision 1.4 & 2.2 compliant.
Connectors
HDMI receptacle.
Dip Switch
For setting the EDID to be sent to the source (pins: 2, 3 and 4).
(Note: Pin 1 is used to select between normal operation and firmware updates via
the USB service port.)
LEDs
Power: Blue
Input & Output Link: Blue
Resolution
480i to 1080p @ 50/60 FPS
1080p @ 24/50/60 FPS
3840 X 2160 @ 24/25/30/60 FPS
Color
8, 10 & 12 bit
Audio
LPCM 7.1CH, Dolby TrueHD, Dolby Atmos, DTS-HD Master
Audio and DTS:X
Cable
HDMI cable of appropriate length for video resolution selected.
Power Supply
One (1) 110-240V/5VDC , 2A power supply
Temperature
Operating: 0° to 40°C Storage: -20° to 60°C
Humidity: up to 90% non-condensing
Enclosure
Metal enclosure
Bracket
Included
Dimensions
5.71” x 2.64” x 1.00” (145 mm x 67 mm x 25 mm)
Weight
1.2 lbs (0.55 Kg)
Compliance
Regulatory: FCC, CE, RoHS
Warranty
2 years
Order Information
500426 HDMI 1X4 Splitter, 4K/60
HDMI 1X4 Splitter, 4K/60 (500426)
Quick Installation Guide
Overview
The HDMI 1x4 Splitter (500426) allows one (1) HDMI source to be distributed to
up to four (4) HDMI displays. The splitter supports up to 4K (3840 X 2160) video
and HD audio. The splitter is HDCP 1.4 & 2.2 compliant, supports EDID
management and features LED diagnostics. Each output supports an independent
down-scaler from 4K to 1080p, depending on the connected display. Additionally,
all connectors are on the rear panel for neater cabling. Applications include;
commercial and residential AV systems, classroom projector systems, digital
signage, boardroom systems, collaborative PC systems, medical information
systems.
Pre-Installation Check
Identify the connectors as indicated on the product diagram above. LEDs are
located on the front and the connectors and dip switch on the rear.
© MuxLab Inc. 2018
Installation
In order to install the HDMI 1X4 Splitter, please follow the steps below:
1. Connect the HDMI video source to the input HDMI connector of the splitter
with an appropriate HDMI cable.
2. Connect the HDMI display equipment to the output HDMI connectors of the
splitter with appropriate HDMI cables.
3. Use the Dip switch to select the EDID that will be sent to the HDMI source
device as indicated on the Dip switch table.
4. Connect the 5 VDC power supply to the splitter first, and then plug the power
supply into an AC power outlet.
5. Power on the HDMI equipment and verify the image quality.
6. The following diagram shows the final configuration.
Mode Switch Selection
Use the Dip switch to select the EDID that will be sent to the HDMI source device.
Dip 2
Dip 3
Dip 4
Function
Off
Off
Off
EDID Ultra-HD (3840X2160@60Hz) – 7.1
Audio
On
Off
Off
EDID Ultra-HD (3840X2160@60Hz) – 2.0
Audio
Off
On
Off
EDID Ultra-HD (3840X2160@30Hz) – 7.1
Audio
On
On
Off
EDID Ultra-HD (3840x2160@30Hz) – 2.0
Audio
Off
Off
On
EDID Full-HD (1080p, 3D, 12bit) – 7.1
Audio
On
Off
On
EDID Full-HD (1080p, 8bit) – 2.0 Audio
Off
On
On
EDID 1080i – 7.1 Audio
On
On
On
Learn EDID of the device connected to
Output 1 and send it intact to the input port
Note: Dip 1 should be left in the default “Off” position for normal operation.
Firmware Updates: Dip 1 should be set to “On” only when performing firmware
updates. In this case save the included update files from the MuxLab website (firmware
“Bin” file & installer software) in the same folder of a PC connected to the 500426 USB
service port. Steps: Turn Dip 1 to “On”, connect the PC to the 500426 USB service port,
power on the 500426, and run the installer software. The update is performed
automatically. Once the update is completed, return Dip 1 to “Off” for normal operation.
Troubleshooting
The following table describes some of the symptoms, probable causes and possible solutions
in regard to the installation of the HDMI 1X4 Splitter.
Picture/
Sound
Probable Cause
Possible Solution
No Image
Wiring
Check continuity
Check correct wiring
No Image
Synchronization
Power off the source and displays, then power them back
on.
Flickering Image
Synchronization
Check HDMI cable length against industry standards.
Choppy Sound
Synchronization
Check HDMI cable length against industry standards.
Noise in image
Weak signal
Check HDMI cable length against industry standards.
Green or pink
hue
HDMI cables
Check HDMI cables and replace as needed.
If you still cannot diagnose the problem, please call MuxLab Customer Technical Support at
877-689-5228 (toll-free in North America) or (+1) 514-905-0588 (International).
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