8495 Dalton Road, Mount Royal, Quebec, Canada. H4T 1V5
Tel: (514) 905-0588 Fax: (514) 905-0589
Toll Free (North America): (877) 689-5228
E-mail: videoease@muxlab.com URL: www.muxlab.com
Specifications
Environment
DVI 1.0 (Single Channel) & USB 2.0
Devices
Plasma, projectors, monitors, TV, PC, laptops, mouse, keyboard
Transmission
Transparent to the user
Bandwidth
340 MHz
Signals
DVI 1.0 protocol, USB 2.0
USB
One input on TX side and 4 output on RX.
Bandwidth available: Up to 250 Mb/s.
Connectors
One (1) DVI-D receptacle.
One (1) RJ45S for Cat 5e/6 unshielded or shielded twisted pair.
On TX: 1 standard USB connector type B
On RX: 4 standard USB connector type A
Note: No cables are included.
Maximum Distance
Based on a maximum
length of 6.6 ft (2 m) of
DVI cable per end.
Cat 5e/6: 330 ft. (100 m) up to 1920 X 1200
330 ft. (100 m) for 4K; 3840 X 2160/24,25,30 Hz
Note: When installed in an electrically noisy environment, an STP
cable must be used. Also, cross-connection reduces the effective
distance depending on the grade of twisted cable used.
RJ45 Pin
Configuration
Reverse Polarity
Sensitive. Use EIA/TIA
568A or 586B straightthrough wiring.
RJ45 Link
Pin 1 (R) Pin 2 (T)
Pin 3 (R) Pin 6 (T)
Pin 4 (R) Pin 5 (T)
Pin 7 (R) Pin 8 (T)
Cable
One (1) Cat 5e/6 or better twisted pair cables required
Power Supply
Two (2) 110-240V/5VDC power supplies with interchangeable blades
Power Consumption
Transmitter: 3 Watts Receiver: 7 Watts + USB power
Temperature
Operating: 0° to 40°C Storage: -20° to 85°C
Humidity: Up to 95% non-condensing
Enclosure
Aluminum
Dimensions
4.50” x 3.00” x 1.25” (11.4 x 7.6 x 3.2 cm)
Weight
2.6 lb. (1.2 kg)
Compliance
Regulatory: FCC, CE, RoHS Flammability: 94V0
Warranty
2 years
Order Information
500391 DVI/USB 2 Extender Kit
DVI/USB 2 Extender Kit
500391
Quick Installation Guide
Overview
The DVI/USB 2 Extender Kit (500391) allows one DVI channel and one USB 2.0
channel to be transmitted to 330 ft. (100 m) at all resolutions up to 1920x1200 via one
(1) Cat 5e/6 cable in a point-to-point configuration. The receive side include a 1x4 USB
hub.
Applications
Applications include KMV commercial and residential AV systems, classroom projector
systems, digital signage, boardroom systems, collaborative PC systems, and medical
information systems.
© MuxLab Inc. 94-000800-A
Symptom
Tx LEDs
Rx LEDs
Probable
Cause
Possible
Solutions
Power
DVI
RJ45
Power
DVI
RJ45
No Image
OFF
OFF
OFF
OFF
OFF
OFF
No power or
wrong power
supply
Check power
connections
No Image
ON
OFF
OFF
ON
OFF
OFF
UTP Cable
Check the UTP
cables.
No Image
ON
OFF
ON
ON
OFF
ON
DVI Cable
Check the DVI Cable.
No Image
ON
ON
ON
ON
ON
ON
Synchronization
Check cable length.
Flickering
Image
ON
ON
ON
ON
ON
ON
Synchronization
Check cable length
Check the DVI Cable
Quality.
Choppy sound
ON
ON
ON
ON
ON
ON
Synchronization
Check cable length
Green or pink
hue
ON
ON
ON
ON
ON
ON
DDC
communication
Cycle power of the
DVI/Audio
Extender.
Check UTP cables
and replace.
Image flickers
when powering
up nearby
equipment
ON
ON
ON
ON
ON
ON
Interference
Use STP cables
USB not
working but
video OK
USB cable
Check USB cable
Hub USB not
able to expand
Port above 7
Limitation of
the extender
None
USB port
limited to less
than 7 ports
Some
peripherals use
more than 1 port
Too much
power required.
Try with a different
USB peripheral
Installation
1. Identify the connectors on the Transmitter and Receiver as indicated on the product
labels.
2. Verify that the distance between the DVI/USB 2 Transmitter and Receiver is within
MuxLab specifications.
3. To install the Transmitter:
3a. Connect the Transmitter to the DVI video source with a DVI compliant cable.
3b. Connect the Transmitter to USB with a standard cable.
3c. Connect one (1) lengths of Cat 5e/6 (or higher) grade UTP cables to
RJ45 LINK connectors on the Transmitter.
4. To install the Receiver:
4a. Connect the Receiver to the DVI display equipment with a DVI compliant cable.
4b. Connect the Receiver up to four USB peripheral with a standard cable. Do not use
more expansion hub on receive side. Only four ports are available. Power is limited
to 1A for the four ports.
4c. Connect the one (1) Cat 5e/6 cables to RJ45 LINK connectors on the Receiver.
5. Connect the 5 VDC 2.5A power supply to the Receiver and then plug the power
supply into an AC power outlet. Connect the second 5 VDC power supply to the
Transmitter and then plug the power supply into an AC power outlet. If power is
present, the green power LED of the Transmitter and the Receiver will be ON.
6. Power the DVI equipment and verify the image quality.
7. The following diagram shows the final configuration.
Troubleshooting
The following table describes some of the symptoms, probable causes and possible solutions
in respect to the installation of the DVI/USB 2 Extender Kit:
If you still cannot diagnose the problem, please call MuxLab Customer Technical Support at
877-689-5228 (toll-free in North America) or (+1) 514-905-0588 (International).
© MuxLab Inc. 2015
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