This document may not be reproduced by any means, in whole or in part, without written
permission of the copyright owner.
This document is furnished to support the Mutoh Rockhopper II Series Printer. In
consideration of the furnishing of the information contained in this document, the party to
whom it is given, assumes its custody and control and agrees to the following:
The information herein contained is given in confidence, and any part thereof shall not be
copied or reproduced without written consent of Mutoh Europe N.V.
This document or the contents herein under no circumstances, shall be used in the
manufacture or reproduction of the article shown and the delivery of this document shall
not constitute any right or license to do so.
October 2003
Published: Mutoh Europe N.V., Archimedesstraat 13, B-8400 Oostende, BELGIUM
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AP-75095, Rev. 2.0, 24/10/03
Rockhopper II series printers – User’s Guide
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AP-75095, Rev. 2.0, 24/10/03
Rockhopper II series printers – User’s Guide
Dear Customer,
The Rockhopper II Eco-Solvent – Eco-Solvent Plus™ printer series are offered in three
different models, i.e. 50.11” (1273 mm), 65.07” (1653 mm) and 88.18” (2240 mm). Printing
widths are respectively 1263 mm, 1643 mm and 2230 mm.
Equipped with a new set of 360 nozzles/colour piezo-electric drop-on-demand inkjet
heads, the Rockhopper II combines high speed and high quality printing, with top
production speeds of more than 30 m² per hour. Print resolutions offered are 360 x 360
dpi, 720 x 360 dpi, 720 x 720 dpi, 1440 x 720 dpi and 1440 x 1440 dpi.
Incorporating 8 colour channels, the Rockhopper II series printers can be set up for both 6
and 4 colour printing. For photo tone output printing, Mutoh offers a as standard 6-colour
(CMYK, light cyan & light magenta) Eco-Solvent or Eco-Solvent Plus™ ink set. For high
speed, the user can load 2 x 4 CMYK ink sets, offering 440 ml ink autonomy per colour
and the possibility to double the machine’s speed. Ink comes in 220 ml smart-chip ink
cassettes.
Rockhopper II application possibilities encompass outdoor poster printing, banners, longterm backlit signage, building and construction announcements, vehicle graphics, durable
indoor graphics, POS displays, … Apart from outdoor applications, Rockhopper II printers
are also an excellent choice for durable photo-realistic prints for indoors.
The Rockhopper II is an easy to use printer for your outdoor and indoor print jobs.
8.5. Installation of other parts ......................................................................................................184
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Rockhopper II series printers – User’s Guide
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AP-75095, Rev. 2.0, 24/10/03
1. SAFETY INSTRUCTIONS
1.1. INTRODUCTION
This chapter explains the meaning of safety terms for personnel who operate this equipment, important safety
instructions, and the positions of the warning labels.
Rockhopper II series printers – User’s Guide
Important :
•Be sure to follow all instructions and warnings on this manual when using the
1.2. WARNINGS, CAUTIONS AND NOTES
Safety terms in this manual and the contents of warning labels attached to the printer are categorized into the
following three types depending on the degree of risk (or the scale of accident).
Read the following explanations carefully and follow the instructions in this manual.
Safety terms Details
Important Must be followed carefully to avoid death or serious bodily injury
Caution Must be observed to avoid bodily injury (moderately or lightly) or damage to your equipment
Notes Contains important information and useful tips on the operation of your printer
equipment.
1.3. IMPORTANT SAFETY INSTRUCTIONS
General safety instructions that must be observed to use the equipment safely are explained below.
¾ Do not place the printer in the following areas. Doing so may result in the printer tipping or falling over
and causing injury.
• Unstable surfaces
• Angled place
• Areas subject to vibration by other equipment
¾ Do not stand on or place heavy objects on your printer. Doing so may result in the printer tipping or
falling over and causing injury.
¾ Do not cover the ventilation hole of your printer with cloth, such as a blanket or table cloth. Doing so
could obstruct ventilation and cause fire.
¾ Do not place the printer in humid and dusty areas. Doing so may result in electrical shock or fire.
¾ Do not use a damaged power cable. Doing so may result in electrical shock.
¾ Do not attempt to plug in electrical plugs with wet hands. Doing so may result in electrical shock.
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Rockhopper II series printers – User’s Guide
¾ Do not connect earth cables in the following areas.
• Gas pipes → Doing so may cause fire or an explosion.
• Earth terminals for telephone line or lightening rod → Doing so may cause a large flow of
voltage if lightening occurs.
•Water pipes or faucets → If there is a plastic part in the pipe, the earth will not work properly.
¾ Do not insert or drop metal or inflammable objects into openings, such as ventilation outlets. Doing so
may result in electrical shock and fire.
¾ Stop using your printer if a liquid is spilled into it. This may cause electrical shock or fire. Turn the
printer off as soon as possible, unplug the power cord, contact your local MUTOH dealer.
¾ Be sure to use the attached cable. Otherwise, electrical shock or fire may occur.
¾ Be sure to use the specified voltage (AC 100 V to 120V, or AC 220V to 240V). Otherwise, electrical
shock or fire may occur.
¾ Use electricity directly from a power outlet (AC 100 V to 120V, or AC 220V to 240V). Do not put many
loads on one electrical output. Otherwise, heat may be generated and cause fire.
¾ Be sure to use an outlet with an earth terminal and use the terminal correctly. Otherwise, electrical
shock or fire may occur.
¾ Follow the instructions below when handling the power cable.
o Do not modify the cable.
o Do not put heavy objects on the cable.
o Do not bend, twist or pull the cable.
o Do not wire the cable near equipment that generates heat.
¾ Follow the instructions below when handling the power plug. Otherwise, fire may occur.
o Wipe away dust and any other residue before inserting the plug.
o Ensure that the plug is firmly inserted as far as it will go.
¾ When handling the foot switch, be aware of the following:
o Do not place anything heavy on the foot switch.
o Do not bend the cable of the foot switch with force and do not pull.
o Do not place the foot switch near thermal devices.
¾ When handling ink cartridges, be careful that ink does not get in your eyes or on your skin. However,
if this happens, flush immediately with water. Otherwise, your eyes may become congested or
inflamed slightly. If you feel discomfort, consult a doctor immediately.
¾ Do not disassemble ink cartridges. Otherwise, ink may get in your eyes or on your skin.
¾ Be careful not to pinch your fingers when opening and closing the cover of the ink compartment.
¾ Be careful not to pinch your fingers when opening and closing the front cover.
¾ Follow the instructions below when connecting the network interface cable. Otherwise, electrical
shock or fire may occur.
o Do not touch the connector.
o Do not connect the network cable connector that is not the same specification to the interface
board.
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Rockhopper II series printers – User’s Guide
¾ When cutting the roll media, be careful of the following. Incorrect handling can result in injury to the
hands and fingers from the razor blade.
o When holding the media, do not place fingers over the media cut groove.
o Move the razor blade slowly along the media cutting groove.
¾ Do not use thinner, benzene, alcohol or other active agents. Doing so may result in damage or paint
peeling from the casing.
¾ Be careful not to spill water inside the printer. Doing so may result in a short circuit.
¾ Be careful not to touch the heaters during or after operation. Doing so may result in burns.
¾ Only use Eco-Solvent ink, Eco-Solvent Plus ink and appropriate cleaning liquid. Using other ink (e.g.
dye or pigment) will cause permanent damage to the printer.
¾ Do not use Eco-Solvent ink in combination with Eco-Solvent Plus™ ink. Doing so will cause
permanent damage to the printer.
¾ Never open the covers fixed with screws. Doing so may result in electrical shock or a malfunctioning
in the printer.
¾ Do not touch the cutter blade. Doing so may result in bodily injury.
¾ Do not cut hard objects or drop the cutter. Doing so may damage or chip the cutter blade.
¾ Do not bend or pull the waste fluid tube. Doing so may cause that the waste fluid will leak out and
malfunction in the product.
¾ Do not touch the cleaning wiper or the head cap unit while cleaning the cleaning wiper. Doing so may
result in poor head cleaning because of oil on your hands.
¾ Do not tilt the printer, stand it against a wall or turn it upside down. Doing so may cause ink to leak
inside the printer. Movement after transport is also not covered by the warranty.
¾ When installing options, do not touch the elements on the circuit board. The elements on the boards
can be very hot and can cause burns.
¾ Have four or more people unpack and assemble the printer.
¾ When lifting the printer out of the packing box, be sure to remove the vinyl cover first, then grab the
holding grips on the sides of the printer. Lifting the printer with the vinyl cover on may cause your
hands to slip and drop or damage the printer.
¾ Have two or more people transport the printer.
¾ Ensure that the plug has been disconnected from the power socket when it is not to be used for a long
time.
¾ Earth wires must be connected to wires or terminals that fulfill the conditions below.
o Earth terminals of power sockets
o Earth wires with copper morsel that is at least 650 mm under the ground
¾ Earth wires must be connected to wires or terminals that fulfill the conditions below.
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¾ When setting roll media, place it on top of a desk or other flat surface. Setting roll media with the
scroller standing up may damage them.
¾ Keep the printer horizontal during transportation.
¾ Be sure to do the following before attaching options.
o Turn the printer off.
o Unplug the power cord from the socket.
o Unplug cables connected to the printer. Otherwise, damage to the printer or your computer may
occur.
o Remove electrostatic charge from your clothes and body by touching the metal parts of the
printer.
o Electronic components such as the memory may malfunction if exposed to an electrostatic
charge.
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1.4. WARNING LABELS
The handling, attachment locations, and types of warning labels are explained below.
Warning labels are attached on areas which require attention. Read and understand the positions and contents
thoroughly before performing your work.
1.4.1. Handling the warning labels
Be sure to note the following when handling the labels.
Rockhopper II series printers – User’s Guide
Notes :
• Make sure that all labels can be recognized. If text or illustrations cannot be seen
• When cleaning labels, use a cloth with water or neutral detergent. Do not use a solvent
• If a warning label is damaged, lost or cannot be recognized, replace the label. When
clearly, either clean or replace the label.
or gasoline.
replacing warning labels, contact your local MUTOH dealer.
1.4.2. Locations and types of warning labels
The locations of warning labels are shown below.
1.4.2.1. Location and types of warning labels on front part.
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Rockhopper II series printers – User’s Guide
No. Type
1
CAUTION VORSICHT ATTENTION
> Do not open the front cover or touch the media during printing
> If no printing is to be done for some time, remove the media and put the hold lever in the up
position. Otherwise the media may lift up and become wrinkled and you will not be able to obtain
good printing results
> Öffnen Sie wärhend des Druckens die Frontabdeckung nicht und berühren Sie das
Druckmaterial nicht
> Wenn Sie wärhend lä
heraus und stellen Sie den Halthebel in die obersten Position
aufheben und zerknittern und demzufolge erzielen Sie keine gute Druckergebnisse mehr
> N'ouvrez pas le couvercle quand l'imprimante est en train d'imprimer
le papier afin d'éviter que la qualité
> Si vous ne comptez pas imprimer pendant un certain temps, retirez le papier et mettez le levier
en position levé
pas de bonne qualité d'impression.
.
.
ngere Zeit den Drucker nicht benutzen, nehmen Sie das Druckmaterial
s'aggrave
e. Sinon, le support risque de se soulever et de se froisser et vous n'obtiendrez
.
2
CAUTION VORSICHT ATTENTION
.This will result in poor image quality.
. Sonst kann sich das Druckmaterial
. Ne touchez pas non plus
.
> To avoid injury, keep fingers away from the
cutter blade.
> Um Verletzungen zu vermeiden, berürhen Sie das
Schneidemesser nicht.
> Ne touchez pas la lame afin d'éviter des blessures.
> To avoid injury, do not touch the edge of the
steel belt.
> Um Verletzungen zu vermeiden, berühren Sie den
Stahl-Antriebsriemen nicht .
> Ne touchez pas la courroie de transmission en
acier afin d'éviter des blessures.
A Only onto the Rockhopper II 4H printer
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1.4.2.2. Location and types of warning labels on back part.
Rockhopper II series printers – User’s Guide
No. Type
3
CAUTION
THIS UNIT HAS TWO POWER SUPPLY CORDS, WHEN WiNDING
UNIT IS PROVIDED. TO REDUCE THE RISK OF ELECTRICAL
SHOCK, DISCONNECT ALL POWER SUPPLY CORDS
BEFORE SERVICING.
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1.5. OPERATION PROCEDURE LABELS
The handling, attachment locations and types of operation procedure labels are explained below.
Your printer has labels, which explain the operations that require particular care. Read and understand the
locations and contents of these labels thoroughly before performing your work.
Rockhopper II series printers – User’s Guide
No. Type Refer to
6
Number
of the
Colours
4
6
Ink Type
2x4 colours
1x6 colours
1
Eco Solvent
Black
Eco Solvent
Black
Slot Number of Ink Cartridge
2
3
Cyan
Yellow
Cyan
Transition
Liquid
Magenta
Transition
4
Liquid
56
Yellow
Cyan
Magenta
Magenta
7
Yellow
Cyan
Light
8
Black
Magenta
Light
Æ Installing ink cartridges
Please note that ink
cassettes order is different
for 87” printers versus 50”
and 64” printers.
(Label 50” and 64” printer)
6
Colours
4
6
Number
of the
Ink Type
Eco Solvent
2x4 colours
Eco Solvent
1x6 colours
1
Black
Black
Slot Number of Ink Cartridge
2
3
Magenta
Cyan
Transition
Liquid
Transition
Cyan
4
Yellow
Liquid
56
Black
Cyan
Magenta
Yellow
7
Magenta
Light
Cyan
8
Yellow
Light
Magenta
Æ Installing ink cartridges
Please note that ink
cassettes order is different
for 87” printers versus 50”
and 64” printers.
(Label 87” printer)
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2. PRODUCT OVERVIEW
2.1. INTRODUCTION
This chapter explains the features, part names, and functions of the printer.
2.2. FEATURES
The features of the printer are explained below.
(1) High speed output
3 models feature new print heads and achieve high speed printing.
They also offer printing widths up to 1263 mm in Rockhopper II-50 (50 inch), 1643mm in Rockhopper II-64 (64
inch) and 2230 mm in Rockhopper II-87 (87 inch).
(2) Wide variety of compatible media
Adjustable head height can be adapted to various media thickness from 0.08 up to 1.1 mm.
(3) Vibrant Colour Reproduction
To reproduce sharp and vivid colour, 4 or 6 ink colours are used for printing. 220ml of large capacity EcoSolvent ink or Eco-Solvent Plus™ cartridge is equipped with an IC chip, which can automatically detect the ink
quantity, significantly improving productivity.
(4) Effective usage of media
A JOG feature is provided allowing the user to set the printing position. Because printing can be performed on
media on which there has already been printed, excess space can be used effectively.
(5) RIP
Software Starter Pack included in-the-box. (To be defined with the order.)
Rockhopper II series printers – User’s Guide
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2.3. PART NAMES AND FUNCTIONS
Part names and functions are explained below.
2.3.1. Front
Rockhopper II series printers – User’s Guide
No. Name Function
1 Operation panel This panel is used to set operational conditions, the status of the printer,
and other functions.
2 Ink compartment This is the place for installing ink cartridges.
3 Front cover This cover keeps the operator safe from the drive parts of the printer
while it is operating. Only open and/or close the cover to perform
following operations:
¾ Media setting and replacement
¾ Cutter blade replacement
¾ Cleaning the cleaning wiper
¾ In case of media jam.
4 Pressure rollers This roller is used to press the media from above and keep it flat when
printing.
5 Maintenance cover This protects users from electric shocks caused by touching the internal
electrical parts. The cover is opened when expansion memory (optional)
has to be installed, and is closed for normal use.
6 Stand This stand is used to install the printer on a surface flat floor.
The following options are available for installation.
¾ Motorized roll-up/roll-off system
¾ Take-up system + scroller receiver
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7 Media cut groove Only onto the Rockhopper II 4H printer !
Used to cut the media straight when it is cut manually.
8 Cartridge cover Only onto the Rockhopper II printer !
This is a cover to protect the user from the internal components of the
unit. This is opened during following operation :
¾ When cleaning the cleaning wiper
9 Foot switch This switch is used to raise and lower the pressure rollers.
10 Paper Guide Support the media during printing
In the Rockhopper II it houses post-heater (dryer).
In the Rockhopper II 4H it houses the fixer, post-fixer and dryer.
2.3.2. Back
Rockhopper II series printers – User’s Guide
No. Name Function
1 AC inlet This is the inlet interface to which the power plug is connected.
2 Interface connector This is the connector to which the interface cable is connected.
3 Foot switch connector This is the connector to which the foot switch cable is attached.
4 Insertion slot This is the slot for inserting media when loading it.
5 Interface slot 1 The network interface board attaches here.
6 Interface slot 2
7 Interface slot 3
This is not used for this printer.
Close it with the cover.
8 Hard disk slot The hard disk attaches here. When not using a hard disk, keep the
cover closed.
9 Nameplate rating The type, name, serial number, rating and other details of the printer are
labelled here.
10 Rear Heater Supports the media during printing and houses the pre-heaters.
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2.3.3. Position and function of the heating elements
Notes :
•To verify if your printer is equipped with 2 or 4 heaters, please refer to the chapter
“Appendix”.
Rockhopper II series printers – User’s Guide
2.3.3.1.
Rockhopper II 2 heater printers
Heater element Temperature Function
Pre-heater (Heater A) 20 – 50°C
→ Open the pores to make the media more
receptive for eco-solvent or eco-solvent plus™
ink.
Dryer (Heater D) 20 – 50°C
→ Applying heating immediately after printing
improves ink/media anchorage.
→ The dryer helps to make the media touchdry before it reaches the automatic take-up
system.
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AP-75095, Rev. 2.0, 24/10/03
2.3.3.2. Rockhopper II 4 heater printers
Heater element Temperature Function
Rockhopper II series printers – User’s Guide
Pre-heater (Heater A) 20 – 50°C
→ Open the pores to make the media more
receptive for eco-solvent or eco-solvent plus™
ink.
Fixer (Heater B) 20 – 70°C
→ To establish optimum fixation onto the
media (coated and uncoated).
→ Optimizes the dot gain control.
Post-Fixer (Heater C) 20 – 70°C
→ The post-fixer finalizes the fixation process
and helps to make the prints touch-dry.
Dryer (Heater D) 20 – 50°C
→ The dryer completes the drying for
compatibility with the take-up in combination
with higher output speeds.
→ Stickiness of printed banner materials is
improved.
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2.3.4. Operation panel
The operation panel is used to set operational conditions, display the status of the printer, and set other
functions.
The names and functions of the operation keys and status lamps are explained below.
Rockhopper II series printers – User’s Guide
(1) Operation keys
No. Name Normal Setup menu display
1 [POWER] key Turns the printer on and off. Turns the printer on and off.
2 [F1] key Executes the function assigned to F1. Executes the function assigned to F1.
3 [F2] key Executes the function assigned to F2. Executes the function assigned to F2.
4 [F3] key Executes the function assigned to F3. Executes the function assigned to F3.
5 [F4] key Executes the function assigned to F4. Executes the function assigned to F4.
6
[MENU ↑] key
7
[MENU ↓] key
26
Changes the LCD monitor display to
the setup menu status.
Changes the LCD monitor display to
setup menu status.
Changes the menu in reverse order.
Changes the menu in forward order.
AP-75095, Rev. 2.0, 24/10/03
8 [ENTER] key Displays the print mode currently set. Determines the new parameter value and
changes the LCD monitor display to the
next menu. Sets the parameter value and
changes the LCD monitor display to the
next menu.
9 [CANCEL] key - Cancels the new parameter value and
changes the LCD monitor display to the
next menu. Clears the parameter value
and changes the LCD monitor display to
the next menu.
(1) LCD monitor and status lamps
No. Name Colour Status Function
10 LCD monitor - - The monitor displays the operation status and error
messages of the printer.
ON The printer is on. 11 POWER lamp Green
OFF The printer is off.
Rockhopper II series printers – User’s Guide
12 ERROR lamp Red
13 DATA lamp Orange
14 MEDIA SET lamp Orange
17 HEATER lamp Orange
FlashingAn error has occurred. The contents will be displayed on
the LCD monitor.
OFF Either there is no error or the power is off.
ON The printer is receiving print data.
FlashingThe printer is analysing received data.
OFF The printer is waiting to receive print data.
ON ¾The pressure roller is in the release position.
¾Media has not been loaded.
OFF ¾The pressure roller is in the secured position.
¾The media has not been loaded.
ON The media type is set to roll media. 15 ROLL lamp Orange
OFF The media type is set to sheet media.
ON The media type is set to sheet media. 16 SHEET lamp Orange
OFF The media type is set to roll media.
ON The temperature of the heating elements is the requested
temperature.
The real temperature is the same as the requested
temperature.
FlashingThe heating elements are warming up.
The real temperature is different as the requested
temperature.
OFF The heating elements are powered OFF.
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AP-75095, Rev. 2.0, 24/10/03
2.4. PRINTER STATUS
The status of the printer is explained below.
2.4.1. Normal
Indicates that the printer can draw print data when media is loaded.
You can also make settings concerning printing using the operation panel.
The contents displayed on the LCD monitor of the operation panel is as follows.
Rockhopper II series printers – User’s Guide
1 →
2 →
4 →
6 →
No. Position Description
1 1st line Displays the current status of the printer. Depending on the status, the
2 Left of 2nd line Displays the function assigned to [F1] key.
3 Right of 2nd line Displays the function assigned to [F2] key.
4 Left of 3rd line Displays the function assigned to [F3] key.
5 Right of 3rd line Displays the function assigned to [F4] key.
6 Left of 4th line Displays the currently set media type.
7 Right of 4th line Displays the approximate amount of remaining media that is currently
Plot OK
Heaters Cleaning
Cut&Feed Lever Up
User 1 xxxm
contents may be displayed in 2 to 4 lines.
set. (Units: m)
However, the amount is displayed only when either "Roll media 1", "Roll
media 2", or "Roll media 3" is selected in the Roll media setting menu.
← 3
← 5
← 7
2.4.2. Setting menu display
Indicates that you can make settings concerning printing using the operation panel.
Operation regarding printing is possible via the operation panel.
The contents displayed on the LCD monitor of the operation panel is as follows.
1 →
2 →
4 →
No. Position Description
1 1st line Displays the setting menu name currently set.
2 Left of 2nd line Displays the function assigned to [F1] key.
3 Right of 2nd line Displays the function assigned to [F2] key.
4 Left of 3rd line Displays the function assigned to [F3] key.
5 Right of 3rd line Displays the function assigned to [F4] key.
6 4th line Displays the currently available functions of the [F1] key to the [F4] key.
Displays the page status if there are multiple pages for the currently
displayed setting menu.
← 3
← 5
← 6
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AP-75095, Rev. 2.0, 24/10/03
2.4.3. Changing the printer status
To change the printer status, follow the steps below.
(1) Changing the status from normal to the setting menu display
Press either [MENU Ç] or [MENU È] on the operation panel when the printer is in normal status.
¾ The display of the operation panel changes to the Setting menu display.
Notes :
• Refer to "Setup menu" for details of the setting menu.
(2) Changing the status from the setting menu display to normal
Take one of the following actions when the printer is in the setting menu display to change the operation panel
display to normal one.
¾ Press the [CANCEL] key on the operation panel.
¾ Leave the printer as it is for 3 minutes when the status is in the setting menu display.
Ready to plot
Heaters Cleaning
Cut&Feed Lever Up
User 1 xxxm
Rockhopper II series printers – User’s Guide
[MENU ↑] or [MENU ↓] ↓
↓
↑
↑
* SetupMenu *
InkStatus OriginSet
TestPrint MediaSet
(1/7)
Notes :
•Refer to ’Status messages" for details of displaying the printer status.
[CANCEL] or leave the printer as it is
for 3 minutes
29
AP-75095, Rev. 2.0, 24/10/03
Rockhopper II series printers – User’s Guide
30
AP-75095, Rev. 2.0, 24/10/03
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