MUTOH Rockhopper 3 Extreme User Manual

User’s Guide
Rockhopper 3 Extreme
For Maintenance Kits, Spares,
Service and Support
Call: +44 (0) 1628 588755
E-mail: support@colourgen.com
2 AP-75198– Rev. 1.2
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COPYRIGHT NOTICE
COPYRIGHT © 2011 Mutoh Belgium nv. All rights reserved.
Mutoh reserves the right to modify the information contained in this manual at any time without prior notice.
This document may not be reproduced by any means, in whole or in part, without written permission of the copyright owner.
This document is furnished to support the Mutoh Rockhopper 3 Extreme series printers. In consideration of the furnishing of the information contained in this document, the party to whom it is given, assumes its custody and control and agrees to the following:
The information herein contained is given in confidence, and any part thereof shall not be copied or reproduced without written consent of Mutoh Belgium nv
This document or the contents herein under no circumstances shall be used in the manufacture or reproduction of the article shown and the delivery of this document shall not constitute any right or license to do so.
24 February 2011 Published: Mutoh Belgium nv, Archimedesstraat 13, B-8400 Oostende, BELGIUM
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TABLE OF CONTENTS
1 Safety Instructions.................................................................................. 7
1.1 Regulations......................................................................................... 8
1.2 Managing VOCs ................................................................................. 9
1.3 Handling inks and waste..................................................................... 9
1.4 Warning, Cautions and notes ........................................................... 10
1.5 Safety Instructions ............................................................................ 10
1.6 Warning labels .................................................................................. 12
2 Product Overview ................................................................................. 17
2.1 Printer ............................................................................................... 18
2.2 Operation panel ................................................................................ 20
2.3 Heater system................................................................................... 22
2.4 Installation environment.................................................................... 23
3 Basics .................................................................................................... 25
3.1 Powering on cycle............................................................................. 26
3.2 Powering OFF cycle ......................................................................... 27
3.3 Loading media .................................................................................. 28
3.4 Replacing ink cassettes .................................................................... 30
3.5 Replacing cutting blade .................................................................... 32
3.6 Replacing the waste bottle................................................................ 33
3.7 Transfer and transportation .............................................................. 34
4 Periodical maintenance........................................................................ 37
4.1 Done by end user ............................................................................. 38
4.2 Done by authorised Mutoh technician .............................................. 49
5 Preparations before printing................................................................ 51
5.1 Using media...................................................................................... 52
5.2 Testprinting ....................................................................................... 55
5.3 Set the correct distance adjust (step) ............................................... 61
5.4 i² Technology .................................................................................... 64
5.5 Printing flow ...................................................................................... 66
6 Printer menu.......................................................................................... 67
6.1 How to work in the menu .................................................................. 70
6.2 Operation panel IN standby mode .................................................... 72
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6.3 Operation panel during printing ........................................................ 76
6.4 Operation panel after printing ........................................................... 79
6.5 Menu overview (1/7  7/7) .............................................................. 81
7 Troubleshooting.................................................................................. 122
7.1 Introduction ..................................................................................... 123
7.2 Failures and malfunctions of the printer.......................................... 123
7.3 Error messages .............................................................................. 129
7.4 When media jams occur ................................................................. 134
7.5 Emergency capping procedure ....................................................... 135
CHAPTER 1 : SAFETY INSTRUCTIONS
7 AP-75198– Rev. 1.2
1 SAFETY INSTRUCTIONS
1.1 Regulations .................................................................................................................8
1.2 Managing VOC’s.........................................................................................................9
1.3 Handling inks and waste............................................................................................9
1.4 Warning, Cautions and notes..................................................................................10
1.5 Safety Instructions ...................................................................................................10
1.6 Warning labels..........................................................................................................12
1.6.1 Handling the warning labels ................................................................................12
1.6.2 Locations and types of warning labels.................................................................12
1.6.2.1 Location and types of warning labels on front part. ........................................12
1.6.2.2 Location and types of warning labels on back part.........................................15
1.6.2.3 Labels in function of transportation.................................................................15
CHAPTER 1 : SAFETY INSTRUCTIONS
8 AP-75198– Rev. 1.2
1.1 REGULATIONS
The CE marking is a mandatory European marking for certain product groups to indicate conformity with the essential health and safety requirements set out in European Directives.
By affixing the CE marking, the manufacturer, his authorized representative, or the person placing the product on the market or putting it into service ensures that the item meets all the essential requirements of all applicable EU directives and that the applicable conformity assessment procedures have been applied.
This product is tested and approved by the Canadian Standards Association (CSA), this to provide increased assurance of quality and safety.
The product is tested according to IEC60950. This standard tries to cover all safety aspects.
Mechanical, electrical Choice of components Choice of materials: flammability!
Connectors, cables 
Fire enclosure
This means the product is safe for users, service personnel and production personnel.
CSA International certification is not a legal commitment but it assures the quality and safety of the machine.
Your product is designed and manufactured with high-quality materials and components, which can be recycled and reused.
When this crossed-out wheeled bin symbol is attached to a product, it means the product is covered by the European Directive 2002/96/EC  WEEE regulation.
Please inform yourself about the local separate collection system for electrical and electronic products.
Please act according to local rules and do not dispose of your old products with your normal household waste. The correct disposal of your old product will help prevent potential negative consequences for the environment and human health.
FCC
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
ICES
This Class A digital apparatus complies with Canadian ICES-003.
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9 AP-75198– Rev. 1.2
1.2 MANAGING VOC’S
When Mutoh printers with (low)-Solvent inks are used, volatile organic compounds (VOCs) will be released. In order to protect human health and the environment, VOCs must be managed. This means VOCs need to be controlled and compliance with all local, state and federal environmental, occupational health and safety regulations on VOCs in the atmosphere and in the workplace is needed. The amount of released VOCs depends on multiple factors: room volume, unforced ventilation, print mode, number of printers in the room, heaters settings, kind of media, use of extra dryers, print production… Because of differences in local regulations and working conditions, it is recommended to consult a local consultancy agency to determine the regulations involved. An acknowledged laboratory can determine the total amount of released VOCs in the atmosphere and in the workplace. Consequently they can determine if forced ventilation for occupational health and air pollution control devices are needed. An engineering firm could be consulted on the installation of the ventilation system where prints are produced, handled and stored.
1.3 HANDLING INKS AND WASTE
Before handling inks / cleaning fluids and their waste, please read the Material Safety Data Sheets (MSDS) and the labels for important health, safety and environmental information carefully. All safety data sheets are periodically updated. These sheets and their translations can be found on www.mutoh.eu/Products/Downloads/extra/msds .
Only use original manufacturers ink and appropriate cleaning liquid. Before installing an ink holder,
shake it gently. Doing so will preserve print quality.
When ink is moved from a cold place to a warm place, keep the ink for three hours or more in the new printing environment before printing.
Do not disassemble ink holder. Otherwise, ink may get in your eyes or on your skin. A disassembled ink holder cannot be used either.
When refilling ink, use original manufacturers ink. Our Mutoh printers are designed to use original ink. If
you use ink which are not produced by the original manufacturer :
± printing might become blurred and the end of the ink in the holder might not be detected
correctly
± Any problems caused by using an ink holder other than those recommended above will not be
covered by the warranty, and repair expenses will be paid by the customer.
For handling waste : see section 13 on the MSDS-sheet
Inks / Waste
± General advice: wear safety glasses and gloves especially when handling the waste ink. ± After spill: remove contaminated clothing.
± After inhalation: if difficulties occur after vapour/aerosol has been inhaled, remove to fresh air and
seek medical attention.
± After skin contact: wash thoroughly with soap and water.
± After eye contact: wash affected eyes for at least 15 minutes under running water while the
eyelids are held open.
± After swallowing: rinse mouth and drink plenty of water. Never induce vomiting.
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1.4 WARNING, CAUTIONS AND NOTES
Safety terms in this manual and the contents of warning labels attached to the printer are categorized into the following three types, depending on the degree of risk (or the scale of accident). Read the following explanations carefully and follow the instructions in this manual.
Safety terms Details
Important Must be followed carefully to avoid death or serious bodily injury.
Caution Must be observed to avoid bodily injury (moderate or light) or damage to your equipment.
Notes
Contains important information and useful tips on the operation of your printer.
1.5 SAFETY INSTRUCTIONS
Machines must be installed according to Mutoh’s Installation Guide also after moving machines to another location; maintenance needs to be done according to the maintenance manual.
To prevent fire or electrical shock, never use a power supply source other than the one rated for the product in the country where you purchased the product.
Use only the provided power cable. To prevent fire or electrical shock, follow the instructions below when handling the power cable:
± Do not cut or modify the cable. ± Do not put heavy objects on the cable. ± Do not bend, twist, knot or pull the cable. ± Do not wire the cable near equipment that generates heat. ± Do not use the cable with any other electrical device ± Do not handle the cable with wet hands
Be aware of all caution and warning labels to avoid potentially hazardous situations.
To prevent fire or electrical shock, machines must be connected to a properly grounded electrical power outlet. Do not connect the power cable to a power strip or a power source shared by other electrical devices.
± Make sure that no foreign substances such as dust etc. are stuck to the power plug. ± Make sure that the power plug is firmly inserted to the edge of the power socket.
Do not disable any safety precautions systems.
Do not operate the unit unless all parts are mounted.
Do not place the machine in the following areas. Doing so may result in the machine tipping or falling over and causing injury.
± Unstable surfaces ± Sloping floors ± Areas subject to vibration by other equipment
Do not stand on or place heavy objects on your machine. Doing so may result in the machine tipping or falling over and causing injury.
Do not place the machine in humid and dusty areas or in areas exposed to flammables. Doing so may result in electrical shock or fire.
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Do not cover the ventilation hole of your machine with cloth, such as a blanket or table cloth. Doing so could obstruct ventilation and cause fire.
Do not insert or drop metal or inflammable objects into openings, such as ventilation outlets. Doing so may result in electrical shock and fire.
Do not touch the media guide during printing. It is hot and may cause a burn.
Do not touch the media feed slot, platen or media guide while heaters are operating. They are hot and may cause a burn.
Stop using your machine if a liquid has been spilled into it. This may cause electrical shock or fire. Switch the machine off as soon as possible, unplug the power cord, and contact your local MUTOH dealer.
Be sure to power OFF the machine and unplug the power cable from the outlet before cleaning the
machine. Use a damp cloth to clean the machine. Do not use thinner, benzene, alcohol or other active agents. Doing so may result in damage or paint peeling from the casing.
Do not bend or pull the waste fluid tube. Doing so may cause waste fluid to leak out and malfunction of the product.
Do not tilt the machine, place it against a wall or turn it upside down. Doing so may cause ink to leak inside the machine. Movement after transport is also not covered by the warranty.
When cutting roll media, be careful of the following. Incorrect handling can result in injury to the hands and fingers from the razor blade.
± When holding the media, do not place fingers over the media cut groove. ± Move the razor blade slowly along the media cutting groove.
To prevent back pains and other injuries, always work with at least 4 people to unpack or move the
machine. Keep the machine horizontally during transportation.
Do NOT transport the machine to another room without contacting your local Authorized Mutoh Dealer.
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1.6 WARNING LABELS
The handling, attachment locations, and types of warning labels are explained below. Warning labels are attached on areas which require attention. Read and understand the positions and contents thoroughly before performing your work.
1.6.1 Handling the warning labels
Be sure to note the following when handling the labels.
Notes
Make sure that all labels can be recognized. If text or illustrations cannot be seen clearly, either clean
or replace the label. When cleaning labels, use a cloth with water or neutral detergent. Do not use a solvent or gasoline. If a warning label is damaged, lost or cannot be recognized, replace the label. When replacing warning
labels, contact your local MUTOH dealer.
1.6.2 Locations and types of warning labels
The locations of warning labels are shown below.
1.6 .2.1 Loca tion a ndtypesof w a rning la belson frontpa rt.
CHAPTER 1 : SAFETY INSTRUCTIONS
13 AP-75198– Rev. 1.2
Type
1
2
3
4
5
CHAPTER 1 : SAFETY INSTRUCTIONS
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6
7
8
9
CHAPTER 1 : SAFETY INSTRUCTIONS
15 AP-75198– Rev. 1.2
1.6 .2.2 Loca tion a ndtypesof w a rning la belson ba ckpa rt.
Type
1
CAUTION
THIS UNIT HAS TWO POWER SUPPLY CORDS, WHEN WINDING UNIT IS PROVIDED. TO REDUCE THE RISK OF ELECTIRACL SHOCK, DISCONNECT ALL POWER SUPPLY CORDS BEFORE SERVICING.
2
1.6 .2.3 La belsin function of tra nsporta tion
Description
1 BEFORE powering on printer,
REMOVE dummy cartridges.
CHAPTER 1 : SAFETY INSTRUCTIONS
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CHAPTER 2 : PRODUCT OVERVIEW
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2 PRODUCT OVERVIEW
2.1 Printer........................................................................................................................18
2.1.1 Front ....................................................................................................................18
2.1.2 Rear.....................................................................................................................19
2.2 Operation panel ........................................................................................................20
2.2.1.1 Keys ...............................................................................................................20
2.2.1.2 LCD and LEDs ...............................................................................................21
2.3 Heater system...........................................................................................................22
2.4 Installation environment ..........................................................................................23
2.4.1 Environment ........................................................................................................23
2.4.2 Working space.....................................................................................................24
CHAPTER 2 : PRODUCT OVERVIEW
18 AP-75198– Rev. 1.2
2.1 PRINTER
Part names and functions are explained below.
2.1.1 Front
Name Function
1 Heater plate Supports and heats the media during printing.
2
Front cover
Keeps the operator safe from the drive parts of the printer while it is operating. Only open and/or close the cover to perform following operations:
Media setting and replacement Cutter blade replacement Cleaning the cleaning wiper
3 Carriage Drives and holds the print heads. 4
Operation panel To control the printer.
5 Ink compartment cover Covers the ink compartment. 6 Stand Carries the main body. 7 Waste bottle assembly Collects the waste fluid.
8
*
Winder Rolls up the roll media.
9* Front tension system Keeps the media under tension.
10 Left maintenance covers Covers the maintenance areas.
* Only applicable when having an unwinder/winder 100 installed
CHAPTER 2 : PRODUCT OVERVIEW
19 AP-75198– Rev. 1.2
2.1.2 Rear
Connection
1
Ethernet connector
2 Card reader slot 3 SmartChip label 4 HardDisk bracket cover 5
Centronics connector
6
Foot switch connector
7
Power inlet
8 Environmental label 9 DB-25 connector
10 ID label
CHAPTER 2 : PRODUCT OVERVIEW
20 AP-75198– Rev. 1.2
2.2 OPERATION PANEL
2.2.1.1 Keys
Name Normal Setup menu display
1
[POWER] key Switch the printer ON and OFF Switch the printer ON and OFF
2
[F1] key Executes the function assigned to F1. Executes the function assigned to F1.
3
[F2] key Executes the function assigned to F2. Executes the function assigned to F2.
4
[F3] key Executes the function assigned to F3. Executes the function assigned to F3.
5
[F4] key Executes the function assigned to F4. Executes the function assigned to F4.
6
[MENU ] key
Changes the LCD monitor display to the setup menu status.
Changes the menu in reverse order.
7
[MENU ] key
Changes the LCD monitor display to setup menu status.
Changes the menu in forward order.
8
[ENTER] key Displays the print mode currently set. Determines the new parameter value and
changes the LCD monitor display to the next menu. Sets the parameter value and changes the LCD monitor display to the next menu.
9
[CANCEL] key - Cancels the new parameter value and
changes the LCD monitor display to the next menu. Clears the parameter value and changes the LCD monitor display to the next menu.
CHAPTER 2 : PRODUCT OVERVIEW
21 AP-75198– Rev. 1.2
2.2.1.2 L C D a nd L E D s
Name Colour Status Function
10
LCD monitor - - The monitor displays the operation status and error
messages of the printer.
11
POWER lamp Green ON The printer is on.
OFF The printer is off.
12 ERROR lamp Red Flashing An error has occurred. The contents will be displayed on
the LCD monitor.
OFF Either there is no error or the power is off.
13
DATA lamp Orange ON The printer is receiving print data.
Flashing The printer is analyzing received data. OFF The printer is waiting to receive print data.
14 MEDIA SET lamp Orange ON The pressure roller is in the release position.
Media has not been loaded.
OFF The pressure roller is in the secured position.
The media has not been loaded.
15 ROLL lamp Orange ON The media type is set to roll media.
OFF The media type is set to sheet media.
16
SHEET lamp Orange ON The media type is set to sheet media.
OFF The media type is set to roll media.
17 HEATER lamp Orange ON The temperature of the heating elements is the requested
temperature. The real temperature is the same as the requested temperature.
Flashing The heating elements are warming up.
The real temperature is different as the requested temperature.
OFF The heating elements are powered OFF.
CHAPTER 2 : PRODUCT OVERVIEW
22 AP-75198– Rev. 1.2
2.3 HEATER SYSTEM
Under the print platforms, heater strips are attached. Each heater can be set separately. Please refer to the table below to know the function of each heater.
Heater element Temperature Function
Pre-heater (Heater A) 20  50°C
Open the pores to make the media more receptive for Eco­Solvent Ultra Ink
Fixer (Heater B) 20  70°C
To establish optimum fixation onto the media (coated and uncoated). Optimizes the dot gain control.
Post-Fixer (Heater C) 20  70°C
The post-fixer finalizes the fixation process and helps to make the prints touch-dry.
Dryer (Heater D) 20  50°C
The dryer completes the drying for compatibility with the take­up in combination with higher output speeds. Stickiness of printed banner materials is improved.
There have been a number of requests from the field, asking the heaters to be on by default for a few user settings. This has now been implemented as follows:
For user 1 and user 8 default settings are as follows:
Pre heater A: 50°C Fixer B: 40°C Post Fixer C: 50°C Dryer D: 50°C
For users 2 7, by default the heaters are still OFF.
Notes
Please note some RIP software do not allow selection of the user from software side. In some cases,
however, they do automatically activate user 8.
CHAPTER 2 : PRODUCT OVERVIEW
23 AP-75198– Rev. 1.2
2.4 INSTALLATION ENVIRONMENT
An Authorized Mutoh technician will install your unit and will make the printer ready for its first job. A room which meets the environmental and space conditions should be foreseen by the user.
Important
Do not place the printer on a location under the following conditions. Doing so may cause the
product to fall, become damaged, or cause injury.
Unstable surfaces Slanted surfaces
Locations that are subject to vibration from other product Do not stand on the printer or place any heavy objects on it. Doing so may cause it to fall over, become damaged, or cause injury. Do not cover the ventilation hole of the printer with cloth, such as a blanket or table cloth. Doing so could prevent the printer from ventilating and cause fire. Keep the printer away from humid and dusty areas. Humidity may result in electrical shock or fire.
2.4.1 Environment
Area 65 model 12.7m² (144ft²) or larger. Frontage of 4.7m (15.7ft) or greater.
90 model 14.3m² (162ft²) or larger. Frontage of 5.3m (17.7ft) or greater.
Floor loading capability 2940Pa (300kg/m²) or more
65 90
Electrical Voltage AC 100-120V
AC 220-240V
AC 100-120V
AC 220-240V Frequency 60/50Hz 60/50Hz Capacity AC100V-120V : 12 A
AC220V-240V : 6 A
AC100V-120V : 13 A
AC220V-240V : 7 A
In order to protect the printer for over currents, short circuits and earth faults, the building installation should be equipped with an automatic breaker double pole of 20 A and an earth leakage switch of 300 mA.
Ambient conditions
Recommended working environment
Temperature: 23°C Humidity: 55%, without condensation
Operational conditions eco­solvent ultra ink
Temperature: 20°C - 30°C Humidity: 40% to 65%, without condensation
Rate of change
Temperature: No more than 2°C per hour Humidity: No more than 5% per hour
Storage and transport conditions
Temperature: 4°C to 50°C Humidity: 40 to 80%, without condensation (When ink has been discharged.)
CHAPTER 2 : PRODUCT OVERVIEW
24 AP-75198– Rev. 1.2
Notes
Avoid the following temperature and humidity conditions. Otherwise, printed images may appear
differently from what you expect: ± Places where sudden changes in temperature and humidity are expected, even though the
condition is within the range written above.
± Places where direct sunlight or excessive lighting are expected. ± Places where air conditioners blow directly.
MUTOH recommends that the printer should be installed where air conditioning can be adjusted easily.
2.4.2 Working space
Install the product on a flat surface that fulfils the following conditions.
a = 1500mm b = 1500mm c = 2500mm d = 600mm e = 1250mm
CHAPTER 3 : BASICS
25 AP-75198– Rev. 1.2
3 BASICS
3.1 Powering on cycle ...............................................................................................26
3.2 Powering OFF cycle ............................................................................................27
3.3 Loading media.....................................................................................................28
3.3.1 Loading roll media ..........................................................................................28
3.3.2 Loading sheet media ......................................................................................28
3.4 Replacing ink cassettes.......................................................................................30
3.4.1 Ink cassette behaviour ...................................................................................30
3.4.2 Types .............................................................................................................31
3.4.3 Replacement procedure .................................................................................31
3.5 Replacing cutting blade .......................................................................................32
3.5.1 Replacement time ..........................................................................................32
3.5.2 Replacement procedure .................................................................................32
3.6 Replacing the waste bottle ..................................................................................33
3.6.1 Replacement Time .........................................................................................33
3.6.2 Replacement Procedures ...............................................................................33
3.7 Transfer and transportation .................................................................................34
3.7.1 Transferring the printer ...................................................................................34
3.7.2 Transporting the printer ..................................................................................35
CHAPTER 3 : BASICS
26 AP-75198– Rev. 1.2
3.1 POWERING ON CYCLE
Caution
BEFORE POWERING ON THE PRINTER, MAKE SURE THAT THE WASTE BOTTLE IS INSTALLED AND THAT THE WASTE
TUBES ARE CONNECTED TO THE WASTE BOTTLE.
Power ON the printer according to the procedure below:
Step 1 : Press the [POWER] key of the operation panel.
The POWER lamp of the operation panel will light (green).
Step 2 : The printer will ask if you want to clean the wipers. When it is the first start up in a few hours, it is
highly recommended to press [YES]  [F2] and to clean the wipers with Mutoh Mild cleaning in order to remove all ink and to make the wipers more elastic.
Step 3 : Press the ENTER key when you have done. The carriage will cap in again.
Step 4 : After finishing the daily maintenance, the print will automatically perform a normal cleaning. Step 5 : After finishing the cleaning cycle, the media measurement screen will be displayed (in case there
is media loaded)
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27 AP-75198– Rev. 1.2
Step 6 : Make the correct settings and press the [F4]-key to start the media initialization.
Step 7 : If everything is done correctly, the following screen should appear.
Notes
If there are any problems during the initial start-up operation, the printer will display a message on the operation panel, and the operation may stop. If the operation stops, refer to "Troubleshooting", and take the appropriate actions.
Step 8 : Before start printing, be sure to perform a nozzle check to ensure all nozzles are present. If not,
perform the necessary cleaning cycles.
3.2 POWERING OFF CYCLE
Power OFF the printer according to the procedure below:
Notes
Please be sure to perform the necessary maintenance before powering OFF the machine. All details can be found in chapter 4.
Step 1 : Verify the following regarding the operational condition of the printer:
There is no printing operation being performed. The operation panel is in the main screen.
Step 2 : Press the [POWER] key of the operation panel to switch OFF the printer. Step 3 : [Power OFF] will be displayed for a few seconds
Following message is displayed on the operation panel.
All lamps and the LCD of the operation panel will switch OFF.
The printer will automatically perform a TubingFlush and power OFF.
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28 AP-75198– Rev. 1.2
3.3 LOADING MEDIA
3.3.1 Loading roll media
Please refer to the User’s Guide of the Unwinder/Winder 100 or the T- winder to know how to load roll media.
3.3.2 Loading sheet media
To load sheet media, follow the steps below.
Step 1 : Power ON the printer. Step 2 : Unload media if necessary. Step 3 : Be sure that the pressure rollers are raised before loading sheet media. Step 4 : When no media is loaded and 
the pressure rollers are raised, the following message will be displayed.
the pressure rollers are lowered, the following message will be displayed.
Step 5 : Open the front cover. Step 6 : Load a sheet of media at the right side of the printer. Position the media next to the media setting
position (line of little holes in the media guide platform). The maximum distance between the guideline and media is 5 mm.
Machine Minimum Media Width Maximum Media Width Printing Width
65 machine A4 (210 mm  8,27) 1651 mm (65.00) 1640 mm (64.56)
90 machine A4 (210 mm  8,27) 2240 mm (88.18) 2230 mm (87.79)
CHAPTER 3 : BASICS
29 AP-75198– Rev. 1.2
Step 7 : Make measurement settings in following menu:
SetupMenu (1/7) MediaSet [F4] SheetSize
Menu Choice Description
F1 Auto Media measurement sequence REAR  RIGHT  LEFT  TOP
F2
Length
Media measurement sequence RIGHT  LEFT  TOP
Media orientation
F3 Width
Media measurement sequence RIGHT  LEFT  TOP
Media orientation
Step 8 : Close the front cover. Step 9 : Start media initialisation.
Menu Choice Description
F2 Sheet / Roll Select which kind of media is loaded F3 Lever Up Raise the pressure rollers if necessary F4
User 1-8 Select user profile (1-8)
ENTER
Start media initialization
Step 10 : Media will be measured according to the settings made before. Step 11 : If the media has been loaded correctly, the following message will be displayed:
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30 AP-75198– Rev. 1.2
3.4 REPLACING INK CASSETTES
Important
In case of working with another type of Mutoh ink than described in this manual, refer to the dedicated instruction sheet added to the ink kit.
Caution
BEFORE USING THE INK AND CLEANING CASSETTES, BE SURE TO READ AND UNDERSTAND THE MSDS- SHEETS
WHICH COME TOGETHER WITH THE INK AND CLEANING CASSETTES.
3.4.1 Ink cassette behaviour
Please read this chapter thoroughly to know the behaviour of a Mutoh ink cassette used with the Rockhopper 3 Extreme series printers.
An ink cassette contains 220 or 440 ml of ink. The amount of ink left in the cassette is monitored by the smart chip installed on the cassette. During printing, two ink related messages can be displayed:
Ink Near End – message
This message will be displayed when there is only 6 % of ink left in the ink cassette. The numbers between the [ ] marks correspond the near empty ink cassettes.
You can print until the [Ink End]-message is displayed. Be sure to have a new cassette at hand.
Ink End – message
This message will be displayed when the flag (2) in the cassette comes out. The cassette has to be changed as soon as possible. The printer will stop all actions. No further action can be taken until you have done the replacement. The numbers between the [ ] marks correspond the near empty ink cassettes.
1
2
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31 AP-75198– Rev. 1.2
3.4.2 Types
If using Non-Mutoh ink cassettes
Warranty will be void. Prints may not reach the expected quality level. Heads can be damaged. Printer will not recognize these cassettes when inserting (smart chip)
Please refer to the latest price list to know the available ink and cleaning cassettes for the Rockhopper 3 Extreme, and for the latest price and part numbers.
3.4.3 Replacement procedure
Step 1 : Remove the empty ink cassette(s) as shown on the screen.
Step 2 : Dispose the used ink cassette by putting it in a plastic bag in accordance with local regulations or
laws.
Step 3 : Remove the new ink cassette out of its package. Step 4 : Insert the cassette in the appropriate slot according to the ink colour configuration label.
Be sure to insert the cassette correctly, with the SmartChip-side (1) first and flag (2) pointing right.
Step 5 : The printer will continue printing.
1
2
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32 AP-75198– Rev. 1.2
3.5 REPLACING CUTTING BLADE
Read following information on when and how to replace the cutting blade.
3.5.1 Replacement time
Replace the cutting blade under the following conditions:
Media cannot be cut clearly. When the cut edge is blurred.
3.5.2 Replacement procedure
Follow the steps below to replace the cutting blade.
Step 1 : If the printer is powered ON, verify following items:
Printing or other operations are not performed. Make sure that the display on the operation panel shows the normal status. The MEDIA SET light on the operation panel goes off.
Step 2 : Go to the H. Unlock menu (SetupMenu 5/7) and unlock the head. Step 3 : Open the front cover. Step 4 : While pressing the cutting blade holder tab, rotate the cutting blade holder lever in the direction
shown on the picture (2).
Step 5 : Take out the cutting blade (3) and insert the new cutter into the media cutting blade holder (4). Step 6 : While slightly pressing the cutting blade holder tab, return the cutting blade lever to its original
position.
Step 7 : Close the front cover. Step 8 : Press the [ENTER] key on the operation panel.
The carriage returns to its original position and returns to menu 6/7.
Step 9 : Cutting blade replacement has been finished.
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33 AP-75198– Rev. 1.2
3.6 REPLACING THE WASTE BOTTLE
3.6.1 Replacement Time
Replace the waste liquid tank when following message is displayed.
3.6.2 Replacement Procedures
Follow the steps below to empty the waste bottle.
Step 1 : Open the lid and remove the waste bottle. Step 2 : As soon as the waste bottle has been removed, the following message appears:
Step 3 : Pour the waste liquid in another bottle and dispose it according to the local regulations. Step 4 : Replace the waste bottle. Step 5 : Be sure to close the lid. Step 6 : Press the [ENTER]-key to confirm that waste bottle is empty.
CHAPTER 3 : BASICS
34 AP-75198– Rev. 1.2
3.7 TRANSFER AND TRANSPORTATION
3.7.1 Transferring the printer
Following are instructions for transferring the printer.
Caution
Keep the printer horizontally during transfer. Do not tilt the printer, stand it against a wall, or turn it upside down. Doing so may cause ink to leak inside the printer. Also, movement after transport is not covered by the warranty. Have two or more people to transport the printer.
(1) Before the transfer
If you are using the stand, follow the steps below to transfer the printer.
Step 1 : Make sure the printer is powered OFF. Step 2 : Make sure the head is in the right edge position (capping position). Step 3 : Disconnect the power cable and all other cables Step 4 : The four adjusters are turned in the direction shown on the diagram. Step 5 : Transfer the printer.
Notes
The caster attached to the stand has been designed for transferring the printer during short distances.
1 Adjuster 2 Caster
CHAPTER 3 : BASICS
35 AP-75198– Rev. 1.2
(2) After the transfer
Follow the steps below to prepare the printer to be used after the transfer.
Step 1 : Make sure that you place the printer on an adequate place.
Notes
For connecting cables, refer to the following.
Connecting the power cable Connecting the printer to your PC
Step 2 : Connect the power cable and other cables.
Notes
For connecting cables, refer to the following.
Connecting the power cable Connecting the printer to your PC
Step 3 : Perform a nozzle check to check if the printer head has clogged.
Notes
To perform the nozzle check, refer to "NozzleCheck".
Step 4 : Perform a fine adjustment of image quality.
Notes
To perform an adjustment of image quality, refer to "Alignment".
3.7.2 Transporting the printer
When you transport the printer, the printer should be repacked in the original box and packing materials, to protect it from vibration or impact.
The printer should be in long store conditions.
Notes
When you transport the printer, contact your local MUTOH dealer for assistance. To LongStore your printer, please refer to the LongStore menu.
CHAPTER 3 : BASICS
36 AP-75198– Rev. 1.2
CHAPTER 4 : PERIODICAL MAINTENANCE
37 AP-75198– Rev. 1.2
4 PERIODICAL MAINTENANCE
4.1 Done by end user......................................................................................................38
4.1.1 Weekly Maintenance ...........................................................................................39
4.1.1.1 Clean the edges of the caps and the area around the caps ...........................39
4.1.1.2 Cleaning around the bottom of heads ............................................................40
4.1.2 Every 2 weeks maintenance................................................................................41
4.1.2.1 Cleaning the wipers........................................................................................41
4.1.3 Monthly maintenance ..........................................................................................42
4.1.3.1 Replacing the wipers ......................................................................................42
4.1.3.2 Replacing the sponge in the spitting box........................................................43
4.1.4 Every 6 months maintenance ..............................................................................44
4.1.4.1 Change upper sponge at back of the capping station. ...................................44
4.1.5 Cleaning ..............................................................................................................45
4.1.5.1 Cleaning the outer case .................................................................................45
4.1.5.2 Cleaning the inside of the printer....................................................................46
4.1.5.3 Head cleaning ................................................................................................47
4.2 Done by authorised Mutoh technician....................................................................49
CHAPTER 4 : PERIODICAL MAINTENANCE
38 AP-75198– Rev. 1.2
4.1 DONE BY END USER
Important
In case of working with another type of Mutoh ink than described in this manual, refer to the dedicated instruction sheet added to the ink kit.
This section describes the periodical services required for this machine. The periodical services ensure stable printout quality of the machine. In the periodical services, some service parts may be checked, cleaned, or replaced.
Perform periodical inspections according to the table below.
Action Frequency
1 Clean wipers
weekly
2 Clean the edges of the caps in maintenance station
3 Clean the area around the caps
4 Clean around bottom of the heads
5 Replace spitting box sponge
monthly
6 Change the wipers
7 Change absorbent behind maintenance station every 6 months
Notes
The machine starter kit, delivered with the printer, contains items to perform the periodical maintenance (except for cleaning liquid). If running out of the necessary maintenance equipment, a user maintenance kit can be ordered. This kit contains all items to perform the periodical maintenance. Depending on the ink you are currently using, order the correct cleaning liquid.
Notes
Above maintenance cycle is based on use:
8 hours / day, 5 days / week and 44 weeks / year. If machine is used more, maintenance periods will come earlier.
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39 AP-75198– Rev. 1.2
4.1.1 Weekly Maintenance
4.1.1.1 C lea n th e edg esof th eca psa ndth ea rea a roundth eca ps
Step 1 : Power ON the printer and go to the WiperClean-Menu, DONT press enter when in it.
This will cause the unlocking of the carriage.
Step 2 : Clean the edges of the caps with the cleaning swab, if necessary use some Eco solvent cleaning
liquid.
Step 3 : Clean the area around the caps with a polyknit wiper.
Step 4 : Press the [ENTER] key in the active display (=WiperClean menu)
The head will cap in and be locked.
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40 AP-75198– Rev. 1.2
4.1.1.2 C lea ning a roundth ebottom of h ea ds
Step 1 : Open the left maintenance covers by removing the four screws.
Step 2 : Power ON the printer and go to the WiperClean-Menu DONT press enter when in it.
This will cause the unlocking of the carriage.
Step 3 : Slide the carriage into the left maintenance area. Step 4 : Clean the edges of the heads with a swab (1) wetted by eco solvent cleaning as shown on the
image below.
Caution
Make sure not to touch the nozzle plate. This could lead to poorer print quality. It is recommended to wear gloves (2) as shown on the picture below.
Step 5 : Press the [ENTER] key in the active display (=WiperClean menu)
The head will cap in and be locked.
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41 AP-75198– Rev. 1.2
4.1.2 Every 2 weeks maintenance
4.1.2.1 C lea ning th e w ipers
Step 1 : Power ON the printer and go to the WiperClean-Menu, DONT press enter when in it.
This will cause the unlocking of the carriage.
Step 2 : Clean the wipers (3) with a polyknit wiper (2), use some Eco solvent cleaning liquid to remove
drops of ink.
Caution
It is recommended to wear gloves as shown on the picture below.
Step 3 : Press the [ENTER] key in the active display (=WiperClean menu)
The head will cap in and be locked.
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42 AP-75198– Rev. 1.2
4.1.3 Monthly maintenance
4.1.3.1 Repla cing th ew ipers
Step 1 : Power ON the printer and go to the WiperClean-Menu. This will cause the unlocking of the
carriage.
Step 2 : Slide the carriage to the left side of the machine. Step 3 : Remove the old wipers with a pair of tweezers Step 4 : Before inserting a new wiper, moisten the wiper with Eco-Solvent Ultra Cleaning Liquid.
Step 5 : Insert the moistened wiper with a pair of tweezers.
Be sure to insert the wiper correctly as shown below:
When standing in front of the machine.
Be sure that the wiper clicks in the wiper holder!
Step 6 : Close the front cover and press the [ENTER] key. The head will cap in.
Notes
Be careful not to break the lips of the wiper arm while installing the wipers. Do not touch the wipers with your bare hands to avoid fat or dirt get in contact with the wipers and
automatically the nozzle plate. Use a pair of tweezers to avoid this. Clean wipers with appropriate cleaning liquid in case of dirt.
CHAPTER 4 : PERIODICAL MAINTENANCE
43 AP-75198– Rev. 1.2
4.1.3.2 Repla cing th espong ein th espitting box.
Notes
Use gloves and tweezers to change the absorbent in the flushing box.
Step 1 : Go to the WiperClean menu and DONT press enter when in it.
Going to the WiperClean menu will unlock the head
Step 2 : The carriage moves to the waiting position for replacing the flushing sponge. Step 3 : Remove the old absorbents with tweezers. (See image below)
1 = Sponge (KY-42889) 2 = Tweezers 3 = Gloves
Step 4 : Install the new absorbents in the flushing box.
Notes
Make sure that the 2 holes are on the right side of the flushing box and that the pins of the black box
are in the holes of the absorbent.
1 = Two holes 2 = Pin of black box
Step 5 : Close the front cover and press the [ENTER] key in the active display (=WiperClean menu). The
head will cap in and be locked.
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44 AP-75198– Rev. 1.2
4.1.4 Every 6 months maintenance
4.1.4.1 C h a ng eupperspong ea tba ckof th eca pping sta tion.
Step 1 : Go to the WiperClean menu and DONT press enter when in it.
Going to the WiperClean menu will unlock the head
Step 2 : Remove the two screws fixing the sponge (1).
1 = Screws fixing the sponge (1)
Step 3 : Replace the sponge and tighten it again to the plate with the two screws.
1 = Capping sponge 2 = Plate
Step 4 : Close the front cover and press the [ENTER] key in the active display (=WiperClean menu)
The head will cap in and be locked.
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45 AP-75198– Rev. 1.2
4.1.5 Cleaning
You need to clean the printer periodically to keep it in best working condition.
Important
Do not insert or drop metal or inflammable objects into openings, such as ventilation outlets. Doing so may result in electrical shock and fire. Stop using your printer if a liquid is spilled into it. This may cause electrical shock or fire. Power the printer OFF as soon as possible, unplug the power cord and then contact your local MUTOH dealer.
Caution
Be sure to power OFF the printer and unplug the power cable from the outlet before cleaning the printer. Do not use thinner, benzene, alcohol or other active agents. Doing so may result in damage or paint peeling from the casing. Be careful not to spill water inside the printer. Doing so may result in a short circuit.
Following are instructions for cleaning the printer.
4.1.5.1 C lea ning th eouterca se
(1) Cleaning frequency
Clean once a month.
(2) Cleaning procedure
Remove dust or smudges on the outer case with a soft cloth.
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46 AP-75198– Rev. 1.2
4.1.5.2 C lea ning th einsideof th eprinter
(1) Cleaning frequency
Clean once a month.
(2) Cleaning procedure
The following are instructions for cleaning the inside of the printer.
Follow the steps below.
Step 1 : Open the front cover.
1 Front Cover
Step 2 : Use a soft brush to carefully clean away any dust or dirt on the pressure rollers.
Notes
Do not blow off media dust inside the printer using an air dusting machine. Doing so may cause noise to occur from inside the printer.
Step 3 : Use a cloth soaked in cleaning liquid and squeezes it well, wipe off media dust and ink from the
platen.
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47 AP-75198– Rev. 1.2
4.1.5.3 H ea dclea ning
If printouts become faint or partially missed, perform head cleaning to clean the surface of the head and the nozzles. Follow the steps below to perform head cleaning.
Notes
Remove media before performing head cleaning. If you perform head cleaning with media installed, the head may contact the media.
Step 1 : Make sure that the state of the product is normal.
Caution
Be sure not to pinch your fingers while opening and closing the front cover.
Step 2 : Refer to "TestPrinting" to perform nozzle check printing. Step 3 : Check if the print head, referring to the diagram below.
Step 4 : Check the printer is in the main screen.
Step 5 : Press the [F2] key on the operation panel.
I) The printer enters the cleaning menu.
Step 6 : Press the [F2] key on the operation panel to change the parameters.
Key Parameter Description
F2 Small Small cleaning is performed.
Normal Normal cleaning is performed. Strong Strong cleaning is performed.
Step 7 : Press the [ENTER] key on the operation panel to start the head cleaning.
Notes
If the [Cancel] key has been pressed instead of the [ENTER] key after changing the parameters, the printer returns to the main screen without performing a head cleaning.
CHAPTER 4 : PERIODICAL MAINTENANCE
48 AP-75198– Rev. 1.2
Step 8 : When the head cleaning has been completed, the printer returns to the main screen.
Notes
We advise to let the printer rest for 5-10 minutes after a head cleaning procedure. During that time, the Eco­Solvent Ultra ink comes to a fully stabilized condition, improving print quality considerably.
Step 9 : Perform a nozzle check again and check the print head.
Notes
When there are still some missing nozzles after some cleanings, it could be possible that the ink cycle
is not completely airtight. To solve this moist the sides of the caps and perform a new cleaning.
Moistening the caps can be done by unlocking the head with the TubingFlush menu.
After moistening the caps perform another cleaning and NozzleCheck until no missing nozzles are
established any more.
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49 AP-75198– Rev. 1.2
4.2 DONE BY AUTHORISED MUTOH TECHNICIAN
An Authorized Mutoh technician should check and replace some components of your printer on frequent base (every 6 and 12 months).
Be sure to remind your distributor when the replacements should be done.
It is very important not to skip a maintenance intervention in order to maintain constant print quality and to keep your warranty.
Please refer to the table below to know what the Authorized Mutoh technician should do.
Action Frequency
1 Changing the dampers
Every 6 months
2 Changing the spitting box + tube + L connection
3 Applying grease on the head up-down cams when needed
4 Applying grease on the Y-motor belt if needed
5 Applying grease on the roller path carriage if needed
6 Applying grease on the capping station cam and gears if needed
7 Removing dust in the fan area underneath the print platform
8 Changing the pumps
Every 12 months9 Changing the tubes from the pumps to the waste bottle
10 Changing the maintenance station
Notes
Above maintenance cycle is based on use:
8 hours / day, 5 days / week and 44 weeks / year. If machine is used more, maintenance periods will come earlier.
Please refer to the latest spare part price list for the part numbers of the maintenance kits.
CHAPTER 4 : PERIODICAL MAINTENANCE
50 AP-75198– Rev. 1.2
CHAPTER 5 : PREPARATIONS BEFORE PRINTING
51 AP-75198– Rev. 1.2
5 PREPARATIONS BEFORE PRINTING
5.1 Using media ..............................................................................................................52
5.1.1 Media range ........................................................................................................52
5.1.2 Cautions on handling media ................................................................................53
5.1.3 Precaution on storing media................................................................................53
5.1.4 The printing area .................................................................................................54
5.2 Testprinting...............................................................................................................55
5.2.1 Setup List ............................................................................................................56
5.2.2 NozzleCheck .......................................................................................................57
5.2.3 Alignment ............................................................................................................58
5.2.4 Colour palette ......................................................................................................59
5.2.5 Maintenance record.............................................................................................60
5.3 Set the correct distance adjust (step).....................................................................61
5.3.1 Basics about the step ..........................................................................................61
5.3.2 How to determine and change the step ...............................................................62
5.3.3 How to change the step on the fly. ......................................................................63
5.4 i² Technology ............................................................................................................64
5.5 Printing flow..............................................................................................................66
CHAPTER 5 : PREPARATIONS BEFORE PRINTING
52 AP-75198– Rev. 1.2
5.1 USING MEDIA
This section describes details on available media for the printer.
5.1.1 Media range
Please refer to Mutohs website (www.mutoh.eu or www.mutoh.be) for the media compatibility lists for all our products.
For a FULL overview of today's Mutoh Media Range, in which you will find not only order codes, media
type, basic description, width and length, but also compatibility of each individual media type with the
different Mutoh inks/printers, click here: http://www.mutoh.be/01/MyDocuments/Mutoh_Media_Range.xls.
For further specifications of Mutoh media and media compatibility of leading media manufacturers, please refer to the topics below:
Mutoh's genuine media - specification sheets Media compatibility
For media, Mutoh has a twofold approach. In the first place, Mutoh is permanently in contact with the leading media manufacturers to define and fine-tune their media in combination with the Mutoh printers.
Secondly, for the first-time users or users who do not want to go through the hassle of searching, testing and profiling media, Mutoh provides an own range of specially developed media for the Mutoh printers. As a result of Mutoh's in-house extensive media test program, there is media targeted at outdoor applications, media aimed at indoor applications where long-term indoor lifetime expectancy of the output is required and media specially designed for making colourful banners.
Free of charge, Mutoh provides you ICC profiles targeted for use with the printer's ink and media range. These free of charge ICC profiles are at all times accessible under each product page.
CHAPTER 5 : PREPARATIONS BEFORE PRINTING
53 AP-75198– Rev. 1.2
5.1.2 Cautions on handling media
When you handle media, please pay attention to the following:
Use recommended media in an appropriate environment. Following are the appropriate temperature
and humidity ranges for printing.
Temperature Humidity
Recommended working environment 20-30°C 40% to 65%
Rate of change Within 2°C per hour Within 5% per hour
Do not use creased, damaged, torn, curled, or wrapped media.
Temperature changes will influence the size of media that is used. Before using sheet media, place the
sheet in the working environment to have it match to the temperature of the working area.
Printing before the media has been able to accommodate to the printing environment may cause media
jams due to slippage or creases. This also adversely affects the quality of printing.
Media has a printable side and a non-printable side. If you print on a not printable side, blurring or slight
touching may occur.
Do not touch the printable side of media. Moisture or oil from hands affects the printing quality.
Do not leave the printer for a long time with media loaded. The media may curl, resulting in
misalignment, media jams, or decreased printing quality. In particular, avoid this in winter, dry seasons, or during final printing.
Do not throw away the box or wrapping bag for storing media.
5.1.3 Precaution on storing media
When storing media, pay attention to the following.
Do not store media in high temperature, high humidity, or direct sunlight.
Store sheet media in the original bag after unpacking.
Unused roll media must be removed from the scroller, rewound tightly, and stored in the original
wrapping bag and the box.
Do not wet media.
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54 AP-75198– Rev. 1.2
5.1.4 The printing area
The printing area is shown below.
(1) Rollm edia
(2) Sh eetm edia
CHAPTER 5 : PREPARATIONS BEFORE PRINTING
55 AP-75198– Rev. 1.2
5.2 TESTPRINTING
Follow the steps below to do a test print and confirm if your printer operates correctly.
Step 1 : Power ON the printer and load media. Step 2 : Make sure that your printer is in the main screen.
Step 3 : Press either the [MENU ] key or [MENU ] key on the operation panel.
The setup menu is displayed.
Step 4 : Press the [F3] key on the operation panel.
"TestPrint: SetupPrint" is displayed on the LCD.
Step 5 : Select an item and press the appropriate key.
Setup items Parameters Description
Test print (1/2) SetupPrint Performs setup printing.
NozzleCheck Performs nozzle check printing. Alignment (UniDir) Performs accuracy adjustment printing in one direction. Alignment (BiDir) Performs accuracy adjustment printing in two directions.
Test print (2/2) Palette printing Performs palette printing.
Maintenance status Maintenance status printing is performed. Distance Adj. Check Print distance adjustment check pattern
Test print (1/2-2/2) - [CANCEL] key: shift to the previous hierarchy menu.
Step 6 : Print the information on the selected item. Step 7 : After printing, the printer returns to the main screen.
CHAPTER 5 : PREPARATIONS BEFORE PRINTING
56 AP-75198– Rev. 1.2
5.2.1 Setup List
Use this function to check the current status of the printer.
CHAPTER 5 : PREPARATIONS BEFORE PRINTING
57 AP-75198– Rev. 1.2
5.2.2 NozzleCheck
Use this function to check if there is any clogging of nozzles, missing dots or faint printing.
Notes
If printing quality declines, or if missing dots are evident after the NozzleCheck, the print heads need to be cleaned. Refer to “Head cleaning" to perform head cleaning. After finishing the head cleaning, wait for 10 minutes and perform the NozzleCheck again.
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58 AP-75198– Rev. 1.2
5.2.3 Alignment
Use this function to adjust the print quality for best results.
Notes
The print quality of your printer is pre-adjusted when it is shipped. When the installation environment of the printer or media type has been changed and print quality declines, use this alignment function.
To do the Alignment, follow the steps below.
Step 1 : Power ON the printer and load media. Step 2 : Perform an accuracy adjustment printing for alignment according to "TestPrinting".
When performing uni-directional printing: Alignment (for the uni-direction printing) When performing bi-directional printing: Alignment (for the bi-direction printing)
Step 3 : From "Head A" in the printing sample, select a number in which the straight line appears with the
least blur.
Step 4 : Press either the [F2] key or [F4] key to select the number of the line you choose in the previous
step.
Step 5 : Press the [Enter] key on the operation panel to register the setting value of Head A". Step 6 : Repeat the steps from 3 to 5 to register all settings followed "Head A".
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59 AP-75198– Rev. 1.2
5.2.4 Colour palette
Use this function to compare the colour settings of the computer print colour of the printer. This palette is printed in the mode you are currently working (PrintMode settings). We recommend printing the palette in 360x360.
CHAPTER 5 : PREPARATIONS BEFORE PRINTING
60 AP-75198– Rev. 1.2
5.2.5 Maintenance record
Use this function to check the life cycles of the printer parts.
Notes
A part's life cycle is shown by the amount of the * mark. When a part's life cycle comes to an end, the * mark reduces.
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61 AP-75198– Rev. 1.2
5.3 SET THE CORRECT DISTANCE ADJUST (STEP)
Obtaining constant printing quality on a wide-format Piezo inkjet printer is not only determined by the working environment, the RIP, the profiles, the inks and the media which are used. One of the key factors for obtaining constant output quality is the correct distance adjustment, also called step, on your Mutoh inkjet printer.
5.3.1 Basics about the step
Every image is printed in several print passes. After every pass, the media is fed an amount of millimetres. When the step is not set correctly, the passes will overlap each other or will not be printed precisely next to each other, which results in white bands between two print passes.
Therefore a function, distance adjust (or step), is added to the menu to control this feed operation.
Refer to the table below for visual support
UNDERFEED = step between the print passes
is too small which results in the passes to overlap each other.
OVERFEED = step between the print passes is
too large which results in the passes to be printed too far from each other.
Notes
IT IS RECOMMENDED TO START PRINTING WITH A STEP OF 100.00% AND TO ADJUST IT AFTERWARDS. ONCE A STEP
IS SET FOR A PARTICULAR MEDIA IT WILL NOT CHANGE ON FOLLOWING CONDITIONS:
THE STEP IS ONLY APPLICABLE ON THE PRINTER IN QUESTION AND NOT INTERCHANGEABLE. THE MEDIA MANUFACTURER DOES NOT CHANGE ANY SPECIFICATIONS (ESPECIALLY BACKING) OF THE MEDIA. THE UNWINDER/WINDER 100 IS USED.
PLEASE REFER TO THE NEXT CHAPTER TO KNOW WHERE AND HOW TO CHANGE THE STEP.
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62 AP-75198– Rev. 1.2
5.3.2 How to determine and change the step
Step 1 : Power ON the printer. Step 2 : Load the media to print on.
Notes
BE SURE TO TIGHTEN THE MEDIA TO THE WINDER 100 BEFORE SETTING THE STEP. THIS BECAUSE THE STEP WILL BE
DIFFERENT WHEN PRINTING ROLL-TO-SHEET THAN WHEN PRINTING ROLL-TO-ROLL.
Step 3 : Perform a NozzleCheck to be sure all nozzles are present. If not, perform the necessary
cleanings.
Step 4 : Set the step to 100.00% Step 5 : Print the test pattern. (SetupMenu 1/7 > TestPrint [F3] > Dist.Check [F2])
Step 6 : To evaluate the print, you should look for gaps or overlaps between the different passes (1-4).
The direction of the adjustment (increase or decrease the step adjust value) is the easiest to check in the X-rows. To check the quality, the Y rows should be the standard.
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63 AP-75198– Rev. 1.2
Step 7 : Step is too small overlap visible between passes
Step is too big gap visible between passes
Step 8 : Change the step if necessary.
Step 9 : Print the test pattern again until no gap or overlap is visible anymore.
5.3.3 How to change the step on the fly.
Step 1 : Press while printing.
Step 2 : Press or to change the step.
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64 AP-75198– Rev. 1.2
5.4 i² TECHNOLOGY
Without weaving ON, an image is completed (formed) by printing a series of complementary rectangular shaped stripes (bands, swaths, passes). Inherent to classic inkjet printing is that ink drying effects, stepping mismatch, miss firing nozzles show up in the printed image via ink bleeding and various types of banding. By switching ON one of the weave patterns you will give the traditional rectangular print swaths a wave-shaped look that will save you time and boost your output quality. Difficult images will print smoother, banding will be suppressed (neutralized) and you will have to spend less time fine-tuning your printer to create great looking output.
Moreover, when using wave-tuned profiles, you will be able to boost your printers colour gamut as the i² (intelligent interweaving) technology allows depositing more ink, helping you to achieve higher colour densities.
Setup items Parameters Description
Weaving (1/2) Sign / Quality
Please refer to the table below to know what the different weaving
forms are and which one to use.
Picture / Speed
Weaving (2/2) Stitch
Classic Off
Weaving (1/2  2/2) - [CANCEL] key: To shift to the previous hierarchy menu.
CHAPTER 5 : PREPARATIONS BEFORE PRINTING
65 AP-75198– Rev. 1.2
Weaving
method
User Tip Print Modes
Supported
2 pass 4 pass
Sign / Quality
Preferred setting
for signage/poster
applications
containing big
areas with solid colours or critical gradients and for
photo quality
output on coated
media.
(sm a lllossof
speedin 2 pa ss
m odes)
720x720
2 pass 4 pass
540x720
2 pass 4 pass
Default selection after
firmware installation
Picture / Speed
Preferred setting
for non-sign
images, pictures,
continuous tone
data.
(no speedloss)
720x720
2 pass 4 pass
540x720
2 pass 4 pass
(*) 4-pass is a quality
mode and will always
use a tuned sign weave
pattern, even if picture is
selected from the panel /
RIP.
Stitch
Creates a fine print
swath overlap.
Mildly improves
print quality versus
Off setting.
(low estlev elof
interw ea v ing )
720x720
2 pass 4 pass
540x720
2 pass 4 pass
(*) 4 pass data will be
printed as classic
Classic
Use classic to
maintain classic
printer behaviour in
all print modes.
(priorto firm w a re
v ersion 3.01)
All print modes
Off
Switches off any
kind of
overlap/weaving.
Useful when trying
to inspect
individual nozzle
behaviour or
checking the step-
adjust.
All print modes
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66 AP-75198– Rev. 1.2
5.5 PRINTING FLOW
The following flowchart gives you a view on which steps should be taken to make a print. This is a very short summary of what should be done.
SELECT MEDIA
(Refer to the media compatibility lists on www.mutoh.be)
LOAD MEDIA
(Refer to the chapter Loading Media)
PERFORM NOZZLECHECK AND CLEANINGS IF NECESSARY
(Refer to the chapter TestPrinting)
SET STEP
(Refer to chapter Set the correct distance adjust)
SELECT IMAGE
LOAD DEDICATED PROFILE
( )
AND RIP IMAGE
(Refer to profiles section on www.mutoh.be)
DECIDE WHICH WEAVING PATTERN SHOULD BE USED (SIGN/PICTURE)
(Refer to chapter i² technology)
PRINT IMAGE
It is highly recommended to use one of the profiles Mutoh is making available on the website. A lot of parameters are included.
The most important ones are:
Ink an colour management related
Ink Restrictions Linearization Ink limits ICC Profile
PrintMode related
Resolution Amount of passes
Unidirectional  Bi Directional Weaving ON  OFF
Media related
Heater settings Media thickness HeadHeight
The file name of each profile is build up in the same way
For example
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67 AP-75198– Rev. 1.2
6 PRINTER MENU
6.1 How to work in the menu.........................................................................................70
6.1.1 Main screen.........................................................................................................70
6.1.2 Menu screen........................................................................................................70
6.1.3 Changing between the screens ...........................................................................71
6.1.3.1 From main screen to menu screen.................................................................71
6.1.3.2 From menu screen to main screen.................................................................71
6.2 Operation panel IN standby mode...........................................................................72
6.2.1 [F1]  Feeding, Cutting media and Step Adjust ...................................................72
6.2.2 [F2] - Cleaning the heads ....................................................................................73
6.2.3 [F3] - Controlling the heater elements .................................................................73
6.2.3.1 Change the heater temperature .....................................................................74
6.2.3.2 Change the fixer temperature.........................................................................74
6.2.3.3 Change the post fixer temperature .................................................................74
6.2.3.4 Change the dryer temperature .......................................................................74
6.2.3.5 Activate/ deactivate heaters. ..........................................................................75
6.2.4 [F4] - Operating the pressure rollers....................................................................75
6.2.5 [ENTER] - Print mode check ...............................................................................75
6.3 Operation panel during printing..............................................................................76
6.3.1 When heaters are not ready ................................................................................76
6.3.2 When heaters are ready ......................................................................................76
6.3.2.1 [F1] - On the fly step adjustments...................................................................76
6.3.2.2 [F2] - Cleaning................................................................................................77
6.3.2.3 [F3] - Adjust heaters .......................................................................................77
6.3.2.4 Menu and ..............................................................................................78
6.4 Operation panel after printing .................................................................................79
6.4.1 Cut off media with the printer knife ......................................................................79
6.4.2 Manually cut off media.........................................................................................80
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68 AP-75198– Rev. 1.2
6.5 Menu overview (1/7 – 7/7).......................................................................................81
6.5.1 Setup Menu 1/7 ...................................................................................................82
6.5.1.1 Ink status menu ..............................................................................................82
6.5.1.2 Origin setup menu ..........................................................................................83
6.5.1.3 Test print menu ..............................................................................................84
6.5.1.4 Media setup menu..........................................................................................84
6.5.1.5 Media type menu............................................................................................85
6.5.1.6 User media menu ...........................................................................................86
6.5.1.7 Ink dry time menu...........................................................................................87
6.5.1.8 Head Height menu .........................................................................................87
6.5.1.9 Stiffness menu................................................................................................87
6.5.1.10 Thickness menu........................................................................................88
6.5.1.11 Heater menu .............................................................................................88
6.5.1.12 Fixer menu................................................................................................88
6.5.1.13 Post Fixer menu........................................................................................89
6.5.1.14 Drier menu ................................................................................................89
6.5.1.15 HStatus menu ...........................................................................................89
6.5.1.16 Distance adjustment menu .......................................................................90
6.5.1.17 Change menu ...........................................................................................90
6.5.1.18 Distance adjustment menu .......................................................................90
6.5.1.19 Sheet size menu .......................................................................................91
6.5.1.20 Top feed menu..........................................................................................91
6.5.1.21 Media cut menu ........................................................................................92
6.5.2 Setup Menu 2/7 ...................................................................................................93
6.5.2.1 Print mode menu ............................................................................................93
6.5.2.2 Condition menu ..............................................................................................94
6.5.2.3 InterLace Setup menu ....................................................................................94
6.5.2.4 Printing direction menu...................................................................................95
6.5.2.5 Repeat printing menu .....................................................................................95
6.5.2.6 Repeat times menu ........................................................................................95
6.5.2.7 Interval time menu..........................................................................................95
6.5.2.8 Head speed menu ..........................................................................................96
6.5.2.9 Weaving menu  i² ......................................................................................... 96
6.5.2.10 ScanWidth menu ......................................................................................98
6.5.2.11 Command setup menu..............................................................................98
6.5.2.12 Print step menu.........................................................................................99
6.5.2.13 Image resolution menu .............................................................................99
6.5.2.14 Online time out menu..............................................................................100
6.5.2.15 Layout setup menu .................................................................................100
6.5.2.16 Joint printing menu .................................................................................100
6.5.2.17 Cutting position Menu .............................................................................101
6.5.2.18 Function setup menu ..............................................................................101
6.5.2.19 CMY K menu ......................................................................................101
6.5.3 Setup Menu 3/7 .................................................................................................102
6.5.3.1 Roll Media setup menu.................................................................................102
6.5.3.2 Roll media length menu................................................................................102
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69 AP-75198– Rev. 1.2
6.5.3.3 Centronics menu ..........................................................................................102
6.5.3.4 Network setting menu...................................................................................103
6.5.3.5 IP address menu ..........................................................................................103
6.5.3.6 Subnet mask menu ......................................................................................104
6.5.3.7 Gateway menu .............................................................................................104
6.5.4 Setup Menu 4/7 .................................................................................................105
6.5.4.1 Utility menu...................................................................................................105
6.5.4.2 ErrorDisplay menu........................................................................................106
6.5.4.3 Paper detection menu ..................................................................................106
6.5.4.4 On cleaning menu ........................................................................................106
6.5.4.5 Media width menu ........................................................................................107
6.5.4.6 Print and wipe menu.....................................................................................107
6.5.4.7 Smart Top Menu...........................................................................................107
6.5.4.8 Auto Cleaning Menu.....................................................................................108
6.5.4.9 Cap Cycle Menu...........................................................................................108
6.5.4.10 SlantCheck Menu ...................................................................................108
6.5.4.11 RemPanel ...............................................................................................109
6.5.4.12 File management setup menu ................................................................109
6.5.4.13 Write mode menu ...................................................................................110
6.5.4.14 Re-print menu .........................................................................................111
6.5.4.15 File delete menu .....................................................................................111
6.5.4.16 Rename menu ........................................................................................112
6.5.4.17 Format menu ..........................................................................................113
6.5.4.18 Initialize setup menu ...............................................................................114
6.5.5 Setup Menu 5/7 .................................................................................................115
6.5.5.1 Data dump menu..........................................................................................115
6.5.5.2 Ink Manager Menu .......................................................................................115
6.5.5.3 Head Wash menu.........................................................................................116
6.5.5.4 Ink Load menu..............................................................................................116
6.5.5.5 Ink Change menu .........................................................................................117
6.5.5.6 InkSupply menu............................................................................................117
6.5.5.7 ChipManager menu......................................................................................118
6.5.5.8 ColorMode menu..........................................................................................118
6.5.6 Setup Menu 6/7 .................................................................................................119
6.5.6.1 Head Unlock menu......................................................................................119
6.5.6.2 Wiper clean menu ........................................................................................119
6.5.6.3 Tank change menu.......................................................................................120
6.5.6.4 Tubing Flush menu.......................................................................................120
6.5.7 Setup Menu 7/7 .................................................................................................121
6.5.7.1 Version Check menu ....................................................................................121
6.5.7.2 Area..............................................................................................................121
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70 AP-75198– Rev. 1.2
6.1 HOW TO WORK IN THE MENU
Please find below all necessary information on how to switch, select and cancel menu items.
6.1.1 Main screen
When powering ON the printer, it will (when no errors occur) start up in its main screen. The function of each key is explained below
1 2 3 4 5 6 7
Position Description Example
1
1st line Displays the current status of the printer. Ready to print
2
Left of 2nd line Displays the function assigned to [F1] key Cut&Feed
3 Right of 2nd line Displays the function assigned to [F2] key Cleaning 4 Left of 3rd line Displays the function assigned to [F3] key Heaters 5 Right of 3rd line Displays the function assigned to [F4] key Lever Up 6
Left of 4th line Displays the currently set media type User 1  8
7
Right of 4th line Displays the approximate amount of remaining media in meter.
However, the amount is displayed only when either "Roll media 1", "Roll media 2", or "Roll media 3" is selected in the Roll media setting menu.
30 m
6.1.2 Menu screen
In the SetupMenu, changes can be made to the printer settings. The content displayed on the LCD monitor of the operation panel is as follows:
1 2 3 4 5
6
Position Description Example
1
1st line Displays the setting menu name currently set. SetupMenu
2
Left of 2nd line Displays the function assigned to [F1] key. InkStatus
3
Right of 2nd line Displays the function assigned to [F2] key. OriginSet
4 Left of 3rd line Displays the function assigned to [F3] key. TestPrint 5 Right of 3rd line Displays the function assigned to [F4] key. MediaSet 6 4th line Displays the currently available functions of the [F1] key to the
[F4] key or displays the page status if there are multiple pages for the currently displayed setting menu.
1/7
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71 AP-75198– Rev. 1.2
6.1.3 Changing between the screens
To change the printer status, follow the steps below.
6 .1.3.1 F rom m a in screen to m enu screen
Press either or on the operation panel when the printer is in the main screen to go to menu
screen 1/7  7/7
6 .1.3.2 F rom m enu screen to m a in screen
To switch from a menu screen to the main screen, following actions can be taken:
Press the [CANCEL] key on the operation panel. Leave the printer for 3 minutes when the status is in the setting menu display.
or
or leave the printer idle for 3 minutes
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72 AP-75198– Rev. 1.2
6.2 OPERATION PANEL IN STANDBY MODE
This section describes functions operated on the operational panel when the printer is in the normal status.
Notes
For information of the name and function of each key, refer to "Operation panel".
6.2.1 [F1] – Feeding, Cutting media and Step Adjust
When you want to feed media forward or backward, follow the steps below:
Step 1 : Verify the following regarding the condition of the printer.
I) It is not currently printing
Step 2 : Press the [F1] key of the operation panel.
I) To shift to the Cut&Feed menu.
Step 3 : Press the [F3] key or the [F4] key on the operation panel.
I) The product will perform following operations:
Setup items Key name Parameters Description
Cut & Feed F1 Cut Cut media
F2 Dist.Adj. Set step F3 Forward Feeds media forward. F4 Backward Feeds media backward.
Notes
If "Take-Up Roll" is set in the media detection setup menu, the product will not operate even if the [F4] key has been pressed.
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73 AP-75198– Rev. 1.2
6.2.2 [F2] - Cleaning the heads
When there are some missing nozzles, a cleaning should be done. Depending on the quantity of missing nozzles and which head, a little, normal or powerful cleaning on head 1-2, head 3-4 or ALL could be done.
Step 1 : Verify the following regarding the condition of the printer.
I) It is not currently printing
Step 2 : Press the [F2] key of the operation panel.
I) To shift to the cleaning menu.
Step 3 : Press the [F1] key or the [F2] key on the operation panel.
I) The product will perform following operations:
Setup items Key name Parameters Description
Cut & Feed F1 ALL, Head 1  Head 2 Clean ALL heads or head couple one or two
F2 Little, normal, powerful Set the intensity of a cleaning
Step 4 : Press the [ENTER] key to start the requested cleaning.
6.2.3 [F3] - Controlling the heater elements
If you want to change or check the heater elements, follow the steps below.
Step 1 : Verify the following regarding the condition of the printer.
I) It is not currently printing
Step 2 : Press the [F3] key of the operation panel.
I) To shift to the heater menu.
The heater message can be one of the following:
± Heater standby ± Heater warming up ± Heater ready
A stands for the heater. B stands for the fixer. C stands for the post fixer. D stands for the dryer. S stands for the Set-temperature (requested temperature). R stands for the Real-temperature (actual temperature).
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74 AP-75198– Rev. 1.2
6 .2.3.1 C h a ng eth eh ea tertem pera ture
To change the temperature of the heater, press the [F1] key on the operation panel. The display will mention the following:
Press the [F2] key to decrease the temperature. Press the [F4] key to increase the temperature. Press the [ENTER] key to confirm the requested temperature change. Press the [CANCEL] key to leave the menu without changing the heater settings.
6 .2.3.2 C h a ng eth efixertem pera ture
To change the temperature of the fixer, press the [F2] key on the operation panel. The display will mention the following:
Press the [F2] key to decrease the temperature. Press the [F4] key to increase the temperature. Press the [ENTER] key to confirm the requested temperature change. Press the [CANCEL] key to leave the menu without changing the heater settings.
6 .2.3.3 C h a ng eth epostfixertem pera ture
To change the temperature of the post fixer, press the [F3] key on the operation panel. The display will mention the following:
Press the [F2] key to decrease the temperature. Press the [F4] key to increase the temperature. Press the [ENTER] key to confirm the requested temperature change. Press the [CANCEL] key to leave the menu without changing the heater settings.
6 .2.3.4 C h a ng eth edryertem pera ture
To change the temperature of the dryers, press the [F4] key on the operation panel. The display will mention the following:
Press the [F2] key to decrease the temperature. Press the [F4] key to increase the temperature. Press the [ENTER] key to confirm the requested temperature change. Press the [CANCEL] key to leave the menu without changing the rear heater settings.
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75 AP-75198– Rev. 1.2
6 .2.3.5 A ctiv a te/ dea ctiv a teh ea ters.
In the second menu, press the [F1] key to activate or deactivate all heating elements.
In case the heating elements are activated, the display will mention SET OFF. By pressing the [F4] key
you can deactivate the heating elements. The display will mention SET ON.
In case the heating elements are deactivated, the display will mention SET ON. By pressing the [F4] key you can activate the heating elements. The display will mention SET OFF.
Please note that after finishing a printing job (and no other print job is sent to the printer the heating elements will keep their temperature for approximately 6 minutes. After 6 minutes the heating elements are powered OFF.
6.2.4 [F4] - Operating the pressure rollers
When you want to switch the up and down movement of the pressure rollers follow the steps below.
Step 1 : Press the [F4] key on the operation panel.
I) The printer works as follows.
Status of the printer Operation after the [F4] key has been pressed
The pressure rollers have been lowered The MEDIA SET lamp switches OFF.
The pressure rollers are lifted
The MEDIA SET lamp will turn on (orange). The pressure rollers have been raised. The MEDIA SET lamp switches ON (orange).
The pressure rollers are lowered.
The MEDIA SET lamp will turn off.
Notes
You can also switch the up and down movement of the pressure rollers using the foot switch instead of the operation panel.
6.2.5 [ENTER] - Print mode check
Use the following procedure to check the print mode currently set.
Step 1 : Press the [ENTER] key on the operation panel.
I) The following information is displayed on the operation panel for three seconds.
Line 2 Line 3
Line 4
N°. Position Description Reference
1 Line 2 The printing quality is displayed. Refer to Printing quality menu 2 Line 3 The interlace method is displayed. Refer to InterLace Setup menu 3 Line 4 The printing direction is displayed. Refer to Printing direction menu
Step 2 : When the printing mode display closes, the product changes to its main screen.
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76 AP-75198– Rev. 1.2
6.3 OPERATION PANEL DURING PRINTING
When sending a file to your printer, following messages can be displayed.
6.3.1 When heaters are not ready
When the heaters are not reached their target temperature, the following screen will be displayed.
Still, it is possible to start the print. However, the heater will continue to warm up in order to reach the requested temperature.
Step 1 : Press the F3 key to ENTER the HeaterStatus menu.
Step 2 : Go to submenu 2/2 and press the F2 key to start the print.
6.3.2 When heaters are ready
When heaters are ready, the printer will start printing. While printing, some actions can be taken.
6 .3.2.1 [F 1]- O n th eflystep a djustm ents.
In case of overlapped printing images or white lines on printing image, the step should be adjusted.
(+) Increase in case of overlap.
(-) Decrease in case of white lines between swaths.
Notes
For more details about step adjustment, please refer to Media Feed Compensation
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77 AP-75198– Rev. 1.2
6 .3.2.2 [F 2]- C lea ning
While printing, it could be possible that some nozzles drop out, in that case, perform a little, normal or powerful cleaning.
Please follow the steps below to perform a cleaning.
When there are some missing nozzles, a cleaning should be done. Depending on the quantity of missing nozzles and which head, a little, normal or powerful cleaning on head 1-2, head 3-4 or ALL could be done.
Step 1 : Press the [F2] key of the operation panel.
I) To shift to the cleaning menu.
Step 2 : Press the [F1] key or the [F2] key on the operation panel.
I) The product will perform following operations:
Setup items Key name Parameters Description
Cut & Feed F1 ALL, Pump 1  Pump 2 Clean ALL heads or head couple one (pump 1) or
two (pump 2)
F2 Little, normal, powerful Set the intensity of a cleaning
Step 3 : Press the [ENTER] key to start the requested cleaning.
6 .3.2.3 [F 3]- A djusth ea ters
While printing, the heater values can be changed. For example: when noticing cockling.
Please follow the steps below to adjust the heater temperatures.
Step 1 : Press the [F3] key
Step 2 : Following screen will be displayed
Step 3 : Change the value of one or more heaters or switch them all off.
Notes
For more details about heater adjustment, please refer to Controlling the heater elements
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78 AP-75198– Rev. 1.2
6 .3.2.4 M enu a nd
During printing, extra information about the current job is available. Use the menu UP and DOWN keys to browse through these menus.
1) Menu 1/4 Standard menu during printing. It is only possible to cancel a print in this menu!
2) Menu 2/4 and 3/4
Tw o situa tionsa repossible:
Length information is not provided with the job. The printer cannot know progress and remaining time.
However, size of the already printed area is shown.
Length information is provided; the printer calculates progress and remaining time. The correctness of
this depends on the correctness of the provided information.
4) Menu 4/4
This menu displays the important print parameters provided by the RIP software.
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79 AP-75198– Rev. 1.2
6.4 OPERATION PANEL AFTER PRINTING
The operations performed after printing, are described here.
6.4.1 Cut off media with the printer knife
The media cutting procedure is described below. Roll media is automatically cut after printing when "Auto" is set on the cut media menu and roll media has been set. When the operation panel is in the main screen, and the product is in the following conditions, the media can be cut on the desired position:
When roll media has been set: If "OFF" is set on the cut media menu If "Take Up Roll" has been set in the media detection setup menu When sheet media has been set
Follow the steps below to cut the media.
Follow the steps below to cut the media.
Step 1 : Make sure that the MEDIA SET lamp on the operation panel is OFF. Step 2 : Press the [F1] key on the operation panel to shift to the cut and feed menu.
Step 3 : Feed media to the desired position using the [F3] and [F4] key.
Step 4 : Press the [F1] key to cut the media.
I) Press the [ENTER]-key to cut the media or the [CANCEL]-key to abort this operation.
Notes
If the front edge of the roll media is not straight when you load new roll media, you should cut its edge. Cutting blades are consumable. Replace them at regular intervals following "Replacing the cutting blade".
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80 AP-75198– Rev. 1.2
6.4.2 Manually cut off media
This section explains how to cut the media manually. When "Manual" is set in the media cut menu, the media can be cut manually. Cut the media according to the following procedure.
Step 1 : Feed media to the desired position using the [F3] and [F4] key.
Step 2 : Cut the roll media following the cutting groove.
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81 AP-75198– Rev. 1.2
6.5 MENU OVERVIEW (1/7 – 7/7)
This section explains which kind of settings can be made via the printer interface. Find below an overview of all Setup Menus.
F1 Ink/ChipStatus
Check the ink left in each cassette / smart chip management system
F2 OriginSet
Set the printing start position
F3 TestPrint Make several test prints F4 MediaSet
Set media details
F1 PrintMode
Set Print Mode details
F2 Command F3 Layout Make layout settings F4 Function
Make function settings
F1 RollSetup
Set roll details
F2 Centro. Set centronics communication mode F3 Network
Set network details
F1 Utility Make advanced utility settings F3 Initial
Return parameters to factory default
F1 DataDump For Authorized Mutoh technicians only F2 InkManager
Set ink details
F1 H. Unlock
Unlock the head
F2 WiperClean Unlock the head to clean the wipers F3 TankChg.
Replace tank procedure
F4 TubingFlush Flush the tubings
F1 VersionCheck
Check which firmware version is installed
F2 Area Check printed area in m²
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82 AP-75198– Rev. 1.2
6.5.1 Setup Menu 1/7
6 .5.1.1 I nksta tusm enu
Depending on the mode the printer is in (cassette or printer mode), this menu will be displayed as InkStatus or ChipStatus.
The InkStatus menu gives all information regarding the 8 ink cassettes in the slots.
Setup items Parameters Description
InkStatus Ink status for the ink
cassette slots 1  8.
Display
Line 2: ink cassette slots 1  3 Line 3: ink cassette slots 4  6 Line 4: ink cassette slots 7  8
Symbols : (Parameter 1 : Parameter 2) Param. 1 Ink Colour :
K = Black, C = Cyan, M = Magenta, Y = Yellow W = Cleaning Liquid
Param. 2 Ink Remaining:
100%-80% 80%-60% 60%-40% 40%-20% 20%-0% Wrong ink kind Cassette not present Wrong ink colour Chip not present on cassette
Mode : Indicated in the lower right corner
ECO (Eco-Solvent Ultra)
- [CANCEL] key: shifts to the previous menu.
Notes
TO DISPLAY THE INK STATUS MENU, BE SURE TO USE THE RECOMMENDED INK CASSETTES. IF ANY OTHER INK
CASSETTES ARE USED, THE INK STATUS WILL NOT BE CORRECTLY DISPLAYED.
In the ChipStatus menu it is possible to load ink volume to the SmartChip management system or to ink volume which is left. Please refer to the chapter Working with Mutohs SmartChip management system.
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6 .5.1.2 O rig in setup m enu
Set the printing start position (origin) for printing data. Set this when you want to re-print to blank area of the printed media by changing the layout of the printing data.
Setup items Parameters Description
Origin setting  L: Media feed value
 W: Print head movement
value (Unit: mm)
Changes the print head position and media feed amount by operating the following keys.
 [F1] key: Feeds media forward.  [F2] key: Moves the print head to the left.  [F3] key: Feeds media backward.  [F4] key: Moves the print head to the right.  [ENTER] key: Determines the setup values then
returns to the previous hierarchical menu.
- [CANCEL] key: shifts to the previous hierarchy menu.
Refer to Setup menu
Notes
When printing data from the hard disk, the printing will start from the same start position as when the printing data was written, regardless of the home position setting value.
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84 AP-75198– Rev. 1.2
6 .5.1.3 Testprintm enu
Make test prints.
Setup items Parameters Description
Test print (1/2) SetupPrint Performs setup printing.
NozzleCheck Performs nozzle check printing. Alignment (UniDir) Performs accuracy adjustment printing in one direction. Alignment (BiDir) Performs accuracy adjustment printing in two directions.
Test print (2/2) Palette printing Performs palette printing.
Maintenance status Maintenance status printing is performed. Distance Adj. Check Print distance adjustment check pattern
Test print (1/2-2/2) - [CANCEL] key: shift to the previous hierarchy menu.
6 .5.1.4 M edia setup m enu
Perform various settings for media.
Setup items Parameters Description
Media setting Type Sets the media type used for test printing.
Cut size To set the method for detecting the size of the media when sheet
media has been loaded.
Top feed Sets the amount of media to be fed when printing begins. Make this
setting when using roll media.
Media cutting The method of cutting the media after printing is set here.
- [CANCEL] key: to shift to the previous hierarchy menu.
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6 .5.1.5 M edia typem enu
Set media type for printing.
Setup items Parameters Description
Types (1/2) User media 1 To set the type of media used for printing.
For setup values of printing operation, eight settings of "user media 1­8" can be set.
User media 2 User media 3 User media 4
Types (2/2) User media 5
User media 6 User media 7 User media 8
Type (1/2-2/2) - [CANCEL] key: to shift to the previous hierarchy menu.
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86 AP-75198– Rev. 1.2
6 .5.1.6 Userm edia m enu
Make various settings on user defined media. In the User media menu, for each setup value of following printing operation, eight settings of "user media 1­8" can be set.
Notes
When media other than the recommended media are used (user media), the following problems may occur:
Media detection error Oblique, torn, and creased media Media jams Decrease in print quality due to blurring, missing, or smudging of ink
End detection error of roll media Problems caused by using media other than the recommended will void the warranty. For more information, contact your local MUTOH dealer.
Setup items Parameters Description
User media 1-8 (1/3) InkDryTime In order to let the ink for the printing dry, the time between the end
of the print and the beginning of the next print is set.
HeadHeight Sets the distance (head height) between the print head and the
media. Stiffness Makes the setting on the stiffness of the media to be used. Thickness Makes the setting on the thickness of the media to be used.
User media 1-8 (2/3) Heater Sets the temperature of the Heater.
Drier Sets the temperature of the Drier. Fixer Sets the temperature of the Fixer. PostFixer Sets the temperature of the Post Fixer.
User media 1-8 (3/3) HStatus Checks the temperature of heating elements.
Dist.Adj Performs various settings for media feed compensation.
Type (1/3-3/3) - [CANCEL] key: to shift to the previous hierarchy menu.
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87 AP-75198– Rev. 1.2
6 .5.1.7 I nkdrytim em enu
Set the waiting period between the end of operation and the start of next printing in order to let the printed media dry.
Setup items Parameters Description
InkDryTime 0 to <30 sec. > to 270 sec. to 60 min. To change the InkDryTime by operating the
following keys.
 [F2] key: to increase the setup value.  [F4] key: to decrease the setup value.  [ENTER] key: to confirm the setup value  [CANCEL] key: to cancel the setup value
6 .5.1.8 H ea dH eig h tm enu
Set the distance (head height) between the print head and the media. Head height can be changed to three levels according to media thickness.
Setup items Parameters Description
HeadHeight Low When using media with a thickness of 80µm to 300µm
[Middle]
When using media with a thickness of 300µm to 700µm
High When using media with a thickness of 700µm to 1000µm
- (1 µm = 0,001 mm)
Notes
Set the height of the head in relation to the thickness of the media.
If the setting is set to "High" and the print is created on thin media, good quality print results will not be
achieved.
If the setting is set to "Low" and thick media is used, the media and print head will come into contact
and may result in damage to the product.
6 .5.1.9 S tiffnessm enu
Set the media sticking force (media stiffness) to the media guide.
Setup items Parameters Description
Stiff <Normal> Setting for normal media
Soft Setting for soft media where media feeding errors
and media jams occur
- After setting, shift to the previous hierarchy menu.
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88 AP-75198– Rev. 1.2
6 .5.1.10 Th icknessm enu
Set the media thickness.
Setup items Parameters Description
Thickness 50µm-<100µm>1500µm Change media thickness by operating the following keys.
 [F2] key: to increase the setup value.  [F4] key: to decrease the setup value.  [ENTER] key: to confirm the setup value  [CANCEL] key: to cancel the setup value
Notes
Bidirectional quality can only be obtained when media thickness is set correctly
6 .5.1.11 H ea term enu
Set the temperature of the Heater.
Setup items Parameters Description
Heater OFF  50°C Change heater temperature by operating the following keys.
 [F2] key: to increase the setup value.  [F4] key: to decrease the setup value.  [ENTER] key: to confirm the setup value  [CANCEL] key: to cancel the setup value
Notes
The default setting for the heater is set to 50°C.
The function of the heater (A): Warming the transfer paper before entering the pressure rollers. The
pre-expansion helps to minimize media cockling.
6 .5.1.12 F ixerm enu
Set the temperature of the Fixer.
Setup items Parameters Description
Fixer OFF  40°C Change fixer temperature by operating the following keys.
 [F2] key: to increase the setup value.  [F4] key: to decrease the setup value.  [ENTER] key: to confirm the setup value  [CANCEL] key: to cancel the setup value
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89 AP-75198– Rev. 1.2
6 .5.1.13 P ostF ixerm enu
Set the temperature of the Post Fixer.
Setup items Parameters Description
Post Fixer OFF  50°C Change post fixer temperature by operating the following keys.
 [F2] key: to increase the setup value.  [F4] key: to decrease the setup value.  [ENTER] key: to confirm the setup value  [CANCEL] key: to cancel the setup value
6 .5.1.14 D rierm enu
Set the temperature of the Drier.
Setup items Parameters Description
Drier OFF  50°C Change drier temperature by operating the following keys.
 [F2] key: to increase the setup value.  [F4] key: to decrease the setup value.  [ENTER] key: to confirm the setup value  [CANCEL] key: to cancel the setup value
Notes
The default setting for the drier is set to 50°C.
The function of the drier (D): Heating the printed transfer paper evaporates the water fast enough so
that the print is touch-dry when wound.
6 .5.1.15 H Sta tusm enu
Check the temperature of the heating elements.
Notes
A stands for the Heater. B stands for the Fixer. C stands for the Post Fixer. D stands for the Dryer.
Press the [CANCEL] key to go to the previous menu.
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6 .5.1.16 D ista ncea djustm entm enu
To perform various settings for media feed compensation
Notes
For details of the distance adjustment, refer to "Distance adjustment".
Setup items Parameters Description
Dist.Adj Print1 Performs printing by media feed compensation.
A correction pattern with a width of ± 0.20% (in steps of 0.10 %) is printed around the centre of the correction value currently set.
Change Changes the media feed compensation value.
The menu changes to the Change Media Feed Correction Value menu.
Print2 Performs printing by media feed compensation (for fine adjustment).
A correction pattern with a width of ± 0.02% (in steps of 0.01%) is printed around the centre of the correction value currently set.
- [CANCEL] key: Shifts to the previous hierarchy menu.
6 .5.1.17 C h a ng e m enu
Change the distance adjustment value.
Setup items Parameters Description
Change 90.00%-<100.00%>-110.00% Changes the media feed compensation value by
operating the following keys.
 [F2] key: to increase the setup value.  [F4] key: to decrease the setup value.  [ENTER] key: to confirm the setup value  [CANCEL] key: to cancel the setup value
6 .5.1.18 D ista ncea djustm entm enu
Performs printing by distance adjustment.
Setup items Parameters Description
Dist.Adj Data printing Now printing by media feed compensation. Wait for a
while until printing has been finished.
-  [CANCEL] key: to perform following operations :  Media feed correction printing has been finished.  To eject media.  To shift to the previous hierarchy menu.
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91 AP-75198– Rev. 1.2
6 .5.1.19 S h eetsizem enu
When loading a sheet of media, set the method for detecting the size of the media.
Setup items Parameters Description
SheetSize Auto Media measurement sequence REAR  RIGHT  LEFT  TOP
Length
Media measurement sequence RIGHT  LEFT  TOP
Media orientation when loading standard size media.
Width
Media measurement sequence RIGHT  LEFT  TOP
Media orientation when loading standard size media.
- After setting, shift to the previous hierarchy menu.
Notes
When using sheet media other than recommended media, set to "blank form vertical" or "blank form
horizontal".
The following size of sheet media can be set.
± ISO series (A0, A1, A2, A3, A4) ± JIS series (B1, B2, B3, B4) ± ARCH series (A, B, C, D)
6 .5.1.20 Top feedm enu
Set the amount of media to be fed when printing begins. Make this setting when using roll media.
Setup items Parameters Description
Top feed <0mm>-400mm To feed media at the start of printing. Set when
printing on roll media.
 [F2] key: to increase the setup value.  [F4] key: to decrease the setup value.  [ENTER] key: to confirm the setup value  [CANCEL] key: to cancel the setup value
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92 AP-75198– Rev. 1.2
6 .5.1.21 M edia cutm enu
Set media cut method after printing.
Setup items Parameters Description
Media cutting Auto After printing has been completed, the media is sent to the media cut
position and is automatically cut.
Manual Feed media to the media cut position after printing.
Use regular cutting blades available from hardware stores.
Off No media feed after printing.
- When "Auto" is selected, proceed to the Shortest Cut Length menu.
 If "Manual" or "Off" has been selected, the screen changes to the menu of
the previous hierarchy.
Notes
For the situations shown below, the media cut settings are always changed to "Off" regardless the
previous settings.
± When "Take-up system" or Roll-up/roll off system is set for the media detection settings (Media
detection menu)
When using the media shown below, set the media cut setting to "Manual". If set to "Auto", the
following errors may occur :
± Cloth material: The cloth fibre is not completely cut. ± Media with glue: Glue will adhere to the cutting blade and decrease cutting performance.
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93 AP-75198– Rev. 1.2
6.5.2 Setup Menu 2/7
6 .5.2.1 P rintm ode m enu
Perform various settings for Print mode. For each setup value of Print mode, four settings of "Printing mode 1" - "Printing mode 4" can be set.
Select dedicated PrintMode
Setup items Parameters Description
Printing mode 1-4 (1/2) Condition To set printing quality.
Direction To set print head moving direction for printing. HeadSet To set which heads are used for printing. RepeatPrn. To set the head speed.
Printing mode 1-4 (2/2) HeadSpeed To make settings for the repeat print.
Weaving To set which weaving pattern should be used for printing ScanWidth To specify the carriage movement
Printing mode 1-4 - [CANCEL] key: To shift to the previous hierarchy menu.
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94 AP-75198– Rev. 1.2
6 .5.2.2 C ondition m enu
Select printing quality with consideration to applications of printing data and printing speed.
Setup items Parameters Description
Condition (1/5)
360 × 360 dpi
The display changes to interlace setup items after the print quality items settings have been finished.
720 × 360 dpi 360 × 720 dpi
Diagonal 720 dpi
Condition (2/5) 540 x 720 dpi
720 × 720 dpi
1080 × 1080 dpi
1440 × 720 dpi
Condition (3/5) 720 × 1440 dpi
Diagonal 1440 dpi
1440 × 1440 dpi 2160 × 1080 dpi
Condition (4/5) 1080 × 2160 dpi
Diagonal 2160 dpi
2880 × 1440 dpi
1440 × 2880 dpi Condition (5/5) Diagonal 2880 dpi Condition (1/5  5/5) - [CANCEL] key: To shift to the previous hierarchy menu.
6 .5.2.3 InterLa ceS etup m enu
To set the over printing method (interlace method) for printing.
Setup items Parameters Description
Interlace method
1 pass
Over printing is not performed. 1 pass Few Only gaps between lines are overwritten. 2 pass Over-printing is performed twice per 1 line. 4 pass Over-printing is performed four times per 1 line.
- [CANCEL] key: To shift to the previous hierarchy menu.
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6 .5.2.4 P rinting direction m enu
Set print head moving direction for printing.
Setup items Parameters Description
Direction UniDir Prints in one direction.
BiDir Prints bi-directionally.
- [CANCEL] key: To shift to the previous hierarchy menu.
6 .5.2.5 Repea tprinting m enu
Make settings for the repeat print.
Setup items Parameters Description
Repeat Times To set the number of repeats per line of printing.
Interval To set interval time for the repeat print.
- [CANCEL] key: To shift to the previous hierarchy menu.
6 .5.2.6 Repea ttim esm enu
Set the number of repeats per line of printing.
Setup items Parameters Description
Times <Once> to 99 times To change repeat times by operating the following keys:
 [F2] key: to increase the setup value.  [F4] key: to decrease the setup value.  [ENTER] key: to confirm the setup value  [CANCEL] key: to cancel the setup value
6 .5.2.7 I nterv a ltim em enu
Set interval time for the repeat print.
Setup items Parameters Description
Interval <0.0 sec.> to 0.1 to 5.0 sec. To change interval time by operating the following keys.
 [F2] key: to increase the setup value.  [F4] key: to decrease the setup value.  [ENTER] key: to confirm the setup value  [CANCEL] key: to cancel the setup value
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96 AP-75198– Rev. 1.2
6 .5.2.8 H ea dspeedm enu
Only applicable when printing in 360dpi.
Setup items Parameters Description
HeadSpeed Normal Print at normal speed of 360 dpi
Fine Print at the speed of 720 dpi (slower  more drying time)
- [CANCEL] key: To shift to the previous hierarchy menu.
6 .5.2.9 W ea v ing m enu
Without weaving ON, an image is completed (formed) by printing a series of complementary rectangular shaped stripes (bands, swaths, passes). Inherent to classic inkjet printing is that ink drying effects, stepping mismatch, miss firing nozzles show up in the printed image via ink bleeding and various types of banding. By switching ON one of the weave patterns you will give the traditional rectangular print swaths a wave-shaped look that will save you time and boost your output quality. Difficult images will print smoother, banding will be suppressed (neutralized) and you will have to spend less time fine-tuning your printer to create great looking output.
Moreover, when using wave-tuned profiles, you will be able to boost your printers colour gamut as the i² (intelligent interweaving) technology allows depositing more ink, helping you to achieve higher colour densities.
Setup items Parameters Description
Weaving (1/2) Sign / Quality
Please refer to the table below to know what the different weaving
forms are and which one to use.
Picture / Speed
Weaving (2/2) Stitch
Classic Off
Weaving (1/2  2/2) - [CANCEL] key: To shift to the previous hierarchy menu.
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97 AP-75198– Rev. 1.2
Weaving
method
User Tip Print Modes
Supported
2 pass 4 pass
Sign / Quality
Preferred setting
for signage/poster
applications
containing big
areas with solid colours or critical gradients and for
photo quality
output on coated
media.
(sm a lllossof
speedin 2 pa ss
m odes)
720x720
2 pass 4 pass
540x720
2 pass 4 pass
Default selection after
firmware installation
Picture / Speed
Preferred setting
for non-sign
images, pictures,
continuous tone
data.
(no speedloss)
720x720
2 pass 4 pass
540x720
2 pass 4 pass
(*) 4-pass is a quality
mode and will always
use a tuned sign weave pattern, even if picture is selected from the panel /
RIP.
Stitch
Creates a fine print
swath overlap.
Mildly improves
print quality versus
Off setting.
(low estlev elof
interw ea v ing )
720x720
2 pass 4 pass
540x720
2 pass 4 pass
(*) 4 pass data will be
printed as classic
Classic
Use classic to
maintain classic
printer behaviour in
all print modes.
(priorto firm w a re
v ersion 3.01)
All print modes
Off
Switches off any
kind of
overlap/weaving.
Useful when trying
to inspect
individual nozzle
behaviour or
checking the step-
adjust.
All print modes
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98 AP-75198– Rev. 1.2
6 .5.2.10 S ca nW idth m enu
It is possible to specify the carriage movement along the media  printed area. This will have a direct effect on the drying time!! Please find more details below.
Setup items Parameters Description Drying time
ScanWidth DataWidth Carriage moves only over the printing area Short
MediaWidth Carriage moves over the media Depending on MediaWidth FullWidth Carriage moves over the full width Long
6 .5.2.11 C om m a ndsetup m enu
Perform various settings for printer commands.
Setup items Parameters Description
Command setup (1/2)
Step To set the units for amount of movement for printing. Resolution Makes settings for image resolution while printing with image data. OnlineTimer Makes settings for the time between the end of receiving printing data
from a computer and recognizing the end of printing data.
- [CANCEL] key: to shift to the previous hierarchy menu.
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6 .5.2.12 P rintstep m enu
Set the units for amount of movement for printing.
Setup items Parameters Description
Print step <0.010mm> To set the printing units to 0.010mm.
<0.025mm> To set the printing units to 0.025mm.
- To shift to the previous hierarchy menu.
Notes
Please note that some software packages use the step per mm terminology, in which case a program step
of 0.025 mm corresponds with 40 steps per mm and a program step of 0.010 mm with 100 steps per mm.
6 .5.2.13 I m a g eresolution m enu
Set resolution for image data for printing.
Setup items Parameters Description
Image resolution (1/2)
<360dpi> Makes settings for image resolution while printing with image data. 600dpi 720dpi
1080dpi Image resolution (2/2)
1200dpi
1440dpi
2160dpi
2880dpi Image resolution (1/2-2/2)
- To shift to the previous hierarchy menu.
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100 AP-75198– Rev. 1.2
6 .5.2.14 O nlinetim eoutm enu
When sending data to the printer, it might be possible that the data transfer is interrupted. The printer will wait, depending on the set online timer, to consider the data transfer as finished. The printer will print the received data. It is recommended to disable (OFF) this feature. The printer will wait until the rest of the data is received.
Setup items Parameters Description
OnlineTimer OFF/2sec - 800sec. To change the Online time out time by operating the
following keys.
 [F2] key: to increase the setup value.  [F4] key: to decrease the setup value.  [ENTER] key: to confirm the setup value  [CANCEL] key: to cancel the setup value
6 .5.2.15 L a youtsetup m enu
Make various settings on layout function.
Notes
The layout function automatically determines the size of printing data sent from the computer, and then determines the amount of roll media required without wasting media. If sheet media has been loaded, the layout function is disabled.
Setup items Parameters Description
Layout Joint Makes settings for stitching print.
CutPos. To set the media cutting position after printing has been completed.
- [CANCEL] key: To shift to the previous hierarchy menu.
6 .5.2.16 Jointprinting m enu
Set joint printing.
Setup items Parameters Description
Joint <Off> Does not perform stitching print.
On Performs stitching print
- - Shifts to the previous hierarchy menu.
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