MUTOH Rockhopper 3 Extreme User Manual
User’s Guide
Rockhopper 3 Extreme
For Maintenance Kits, Spares,
Service and Support
Call: +44 (0) 1628 588755
E-mail: support@colourgen.com
User’s Guide Rockhopper 3 Extreme
2 AP-75198– Rev. 1.2
User’s Guide Rockhopper 3 Extreme
3 AP-75198– Rev. 1.2
COPYRIGHT NOTICE
COPYRIGHT © 2011 Mutoh Belgium nv. All rights reserved.
Mutoh reserves the right to modify the information contained in this manual at any time without prior notice.
This document may not be reproduced by any means, in whole or in part, without written permission of the
copyright owner.
This document is furnished to support the Mutoh Rockhopper 3 Extreme series printers. In consideration of
the furnishing of the information contained in this document, the party to whom it is given, assumes its
custody and control and agrees to the following:
The information herein contained is given in confidence, and any part thereof shall not be copied or
reproduced without written consent of Mutoh Belgium nv
This document or the contents herein under no circumstances shall be used in the manufacture or
reproduction of the article shown and the delivery of this document shall not constitute any right or license to
do so.
24 February 2011
Published: Mutoh Belgium nv, Archimedesstraat 13, B-8400 Oostende, BELGIUM
User’s Guide Rockhopper 3 Extreme
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TABLE OF CONTENTS
1 Safety Instructions.................................................................................. 7
1.1 Regulations......................................................................................... 8
1.2 Managing VOCs ................................................................................. 9
1.3 Handling inks and waste..................................................................... 9
1.4 Warning, Cautions and notes ........................................................... 10
1.5 Safety Instructions ............................................................................ 10
1.6 Warning labels .................................................................................. 12
2 Product Overview ................................................................................. 17
2.1 Printer ............................................................................................... 18
2.2 Operation panel ................................................................................ 20
2.3 Heater system................................................................................... 22
2.4 Installation environment.................................................................... 23
3 Basics .................................................................................................... 25
3.1 Powering on cycle............................................................................. 26
3.2 Powering OFF cycle ......................................................................... 27
3.3 Loading media .................................................................................. 28
3.4 Replacing ink cassettes .................................................................... 30
3.5 Replacing cutting blade .................................................................... 32
3.6 Replacing the waste bottle................................................................ 33
3.7 Transfer and transportation .............................................................. 34
4 Periodical maintenance........................................................................ 37
4.1 Done by end user ............................................................................. 38
4.2 Done by authorised Mutoh technician .............................................. 49
5 Preparations before printing................................................................ 51
5.1 Using media...................................................................................... 52
5.2 Testprinting ....................................................................................... 55
5.3 Set the correct distance adjust (step) ............................................... 61
5.4 i² Technology .................................................................................... 64
5.5 Printing flow ...................................................................................... 66
6 Printer menu.......................................................................................... 67
6.1 How to work in the menu .................................................................. 70
6.2 Operation panel IN standby mode .................................................... 72
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6.3 Operation panel during printing ........................................................ 76
6.4 Operation panel after printing ........................................................... 79
6.5 Menu overview (1/7 7/7) .............................................................. 81
7 Troubleshooting.................................................................................. 122
7.1 Introduction ..................................................................................... 123
7.2 Failures and malfunctions of the printer.......................................... 123
7.3 Error messages .............................................................................. 129
7.4 When media jams occur ................................................................. 134
7.5 Emergency capping procedure ....................................................... 135
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CHAPTER 1 : SAFETY INSTRUCTIONS
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1 SAFETY INSTRUCTIONS
1.1 Regulations .................................................................................................................8
1.2 Managing VOC’s.........................................................................................................9
1.3 Handling inks and waste............................................................................................9
1.4 Warning, Cautions and notes..................................................................................10
1.5 Safety Instructions ...................................................................................................10
1.6 Warning labels..........................................................................................................12
1.6.1 Handling the warning labels ................................................................................12
1.6.2 Locations and types of warning labels.................................................................12
1.6.2.1 Location and types of warning labels on front part. ........................................12
1.6.2.2 Location and types of warning labels on back part.........................................15
1.6.2.3 Labels in function of transportation.................................................................15
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CHAPTER 1 : SAFETY INSTRUCTIONS
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1.1 REGULATIONS
The CE marking is a mandatory European marking for certain product groups to
indicate conformity with the essential health and safety requirements set out in
European Directives.
By affixing the CE marking, the manufacturer, his authorized representative, or the
person placing the product on the market or putting it into service ensures that the item
meets all the essential requirements of all applicable EU directives and that the
applicable conformity assessment procedures have been applied.
This product is tested and approved by the Canadian Standards Association (CSA), this
to provide increased assurance of quality and safety.
The product is tested according to IEC60950.
This standard tries to cover all safety aspects.
Mechanical, electrical
Choice of components
Choice of materials: flammability!
Connectors, cables
Fire enclosure
This means the product is safe for users, service personnel and production personnel.
CSA International certification is not a legal commitment but it assures the quality and
safety of the machine.
Your product is designed and manufactured with high-quality materials and
components, which can be recycled and reused.
When this crossed-out wheeled bin symbol is attached to a product, it means the
product is covered by the European Directive 2002/96/EC WEEE regulation.
Please inform yourself about the local separate collection system for electrical and
electronic products.
Please act according to local rules and do not dispose of your old products with your
normal household waste. The correct disposal of your old product will help prevent
potential negative consequences for the environment and human health.
FCC
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
ICES
This Class A digital apparatus complies with Canadian ICES-003.
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1.2 MANAGING VOC’S
When Mutoh printers with (low)-Solvent inks are used, volatile organic compounds (VOCs) will be
released.
In order to protect human health and the environment, VOCs must be managed. This means VOCs
need to be controlled and compliance with all local, state and federal environmental, occupational
health and safety regulations on VOCs in the atmosphere and in the workplace is needed.
The amount of released VOCs depends on multiple factors: room volume, unforced ventilation, print
mode, number of printers in the room, heaters settings, kind of media, use of extra dryers, print
production…
Because of differences in local regulations and working conditions, it is recommended to consult a
local consultancy agency to determine the regulations involved. An acknowledged laboratory can
determine the total amount of released VOCs in the atmosphere and in the workplace. Consequently
they can determine if forced ventilation for occupational health and air pollution control devices are
needed. An engineering firm could be consulted on the installation of the ventilation system where
prints are produced, handled and stored.
1.3 HANDLING INKS AND WASTE
Before handling inks / cleaning fluids and their waste, please read the Material Safety Data Sheets
(MSDS) and the labels for important health, safety and environmental information carefully. All safety
data sheets are periodically updated. These sheets and their translations can be found on
www.mutoh.eu/Products/Downloads/extra/msds .
Only use original manufacturers ink and appropriate cleaning liquid. Before installing an ink holder,
shake it gently. Doing so will preserve print quality.
When ink is moved from a cold place to a warm place, keep the ink for three hours or more in the new
printing environment before printing.
Do not disassemble ink holder. Otherwise, ink may get in your eyes or on your skin. A disassembled
ink holder cannot be used either.
When refilling ink, use original manufacturers ink. Our Mutoh printers are designed to use original ink. If
you use ink which are not produced by the original manufacturer :
± printing might become blurred and the end of the ink in the holder might not be detected
correctly
± Any problems caused by using an ink holder other than those recommended above will not be
covered by the warranty, and repair expenses will be paid by the customer.
For handling waste : see section 13 on the MSDS-sheet
Inks / Waste
± General advice: wear safety glasses and gloves especially when handling the waste ink.
± After spill: remove contaminated clothing.
± After inhalation: if difficulties occur after vapour/aerosol has been inhaled, remove to fresh air and
seek medical attention.
± After skin contact: wash thoroughly with soap and water.
± After eye contact: wash affected eyes for at least 15 minutes under running water while the
eyelids are held open.
± After swallowing: rinse mouth and drink plenty of water. Never induce vomiting.
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1.4 WARNING, CAUTIONS AND NOTES
Safety terms in this manual and the contents of warning labels attached to the printer are categorized into
the following three types, depending on the degree of risk (or the scale of accident).
Read the following explanations carefully and follow the instructions in this manual.
Safety terms Details
Important Must be followed carefully to avoid death or serious bodily injury.
Caution Must be observed to avoid bodily injury (moderate or light) or damage to your equipment.
Notes
Contains important information and useful tips on the operation of your printer.
1.5 SAFETY INSTRUCTIONS
Machines must be installed according to Mutoh’s Installation Guide also after moving machines to
another location; maintenance needs to be done according to the maintenance manual.
To prevent fire or electrical shock, never use a power supply source other than the one rated for the
product in the country where you purchased the product.
Use only the provided power cable. To prevent fire or electrical shock, follow the instructions below
when handling the power cable:
± Do not cut or modify the cable.
± Do not put heavy objects on the cable.
± Do not bend, twist, knot or pull the cable.
± Do not wire the cable near equipment that generates heat.
± Do not use the cable with any other electrical device
± Do not handle the cable with wet hands
Be aware of all caution and warning labels to avoid potentially hazardous situations.
To prevent fire or electrical shock, machines must be connected to a properly grounded electrical power
outlet. Do not connect the power cable to a power strip or a power source shared by other electrical
devices.
± Make sure that no foreign substances such as dust etc. are stuck to the power plug.
± Make sure that the power plug is firmly inserted to the edge of the power socket.
Do not disable any safety precautions systems.
Do not operate the unit unless all parts are mounted.
Do not place the machine in the following areas. Doing so may result in the machine tipping or falling
over and causing injury.
± Unstable surfaces
± Sloping floors
± Areas subject to vibration by other equipment
Do not stand on or place heavy objects on your machine. Doing so may result in the machine tipping or
falling over and causing injury.
Do not place the machine in humid and dusty areas or in areas exposed to flammables. Doing so may
result in electrical shock or fire.
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Do not cover the ventilation hole of your machine with cloth, such as a blanket or table cloth. Doing so
could obstruct ventilation and cause fire.
Do not insert or drop metal or inflammable objects into openings, such as ventilation outlets. Doing so
may result in electrical shock and fire.
Do not touch the media guide during printing. It is hot and may cause a burn.
Do not touch the media feed slot, platen or media guide while heaters are operating. They are hot and
may cause a burn.
Stop using your machine if a liquid has been spilled into it. This may cause electrical shock or fire.
Switch the machine off as soon as possible, unplug the power cord, and contact your local MUTOH
dealer.
Be sure to power OFF the machine and unplug the power cable from the outlet before cleaning the
machine. Use a damp cloth to clean the machine. Do not use thinner, benzene, alcohol or other active
agents. Doing so may result in damage or paint peeling from the casing.
Do not bend or pull the waste fluid tube. Doing so may cause waste fluid to leak out and malfunction of
the product.
Do not tilt the machine, place it against a wall or turn it upside down. Doing so may cause ink to leak
inside the machine. Movement after transport is also not covered by the warranty.
When cutting roll media, be careful of the following. Incorrect handling can result in injury to the hands
and fingers from the razor blade.
± When holding the media, do not place fingers over the media cut groove.
± Move the razor blade slowly along the media cutting groove.
To prevent back pains and other injuries, always work with at least 4 people to unpack or move the
machine. Keep the machine horizontally during transportation.
Do NOT transport the machine to another room without contacting your local Authorized Mutoh Dealer.
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1.6 WARNING LABELS
The handling, attachment locations, and types of warning labels are explained below.
Warning labels are attached on areas which require attention. Read and understand the positions and
contents thoroughly before performing your work.
1.6.1 Handling the warning labels
Be sure to note the following when handling the labels.
Notes
Make sure that all labels can be recognized. If text or illustrations cannot be seen clearly, either clean
or replace the label.
When cleaning labels, use a cloth with water or neutral detergent. Do not use a solvent or gasoline.
If a warning label is damaged, lost or cannot be recognized, replace the label. When replacing warning
labels, contact your local MUTOH dealer.
1.6.2 Locations and types of warning labels
The locations of warning labels are shown below.
1.6 .2.1 Loca tion a ndtypesof w a rning la belson frontpa rt.
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CHAPTER 1 : SAFETY INSTRUCTIONS
13 AP-75198– Rev. 1.2
N° Type
1
2
3
4
5
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CHAPTER 1 : SAFETY INSTRUCTIONS
14 AP-75198– Rev. 1.2
6
7
8
9
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CHAPTER 1 : SAFETY INSTRUCTIONS
15 AP-75198– Rev. 1.2
1.6 .2.2 Loca tion a ndtypesof w a rning la belson ba ckpa rt.
N° Type
1
CAUTION
THIS UNIT HAS TWO POWER SUPPLY CORDS, WHEN WINDING
UNIT IS PROVIDED. TO REDUCE THE RISK OF ELECTIRACL
SHOCK, DISCONNECT ALL POWER SUPPLY CORDS
BEFORE SERVICING.
2
1.6 .2.3 La belsin function of tra nsporta tion
N° Description
1 BEFORE powering on printer,
REMOVE dummy cartridges.
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CHAPTER 1 : SAFETY INSTRUCTIONS
16 AP-75198– Rev. 1.2
User’s Guide Rockhopper 3 Extreme
CHAPTER 2 : PRODUCT OVERVIEW
17 AP-75198– Rev. 1.2
2 PRODUCT OVERVIEW
2.1 Printer........................................................................................................................18
2.1.1 Front ....................................................................................................................18
2.1.2 Rear.....................................................................................................................19
2.2 Operation panel ........................................................................................................20
2.2.1.1 Keys ...............................................................................................................20
2.2.1.2 LCD and LEDs ...............................................................................................21
2.3 Heater system...........................................................................................................22
2.4 Installation environment ..........................................................................................23
2.4.1 Environment ........................................................................................................23
2.4.2 Working space.....................................................................................................24
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CHAPTER 2 : PRODUCT OVERVIEW
18 AP-75198– Rev. 1.2
2.1 PRINTER
Part names and functions are explained below.
2.1.1 Front
N° Name Function
1 Heater plate Supports and heats the media during printing.
2
Front cover
Keeps the operator safe from the drive parts of the printer while it is
operating. Only open and/or close the cover to perform following
operations:
Media setting and replacement
Cutter blade replacement
Cleaning the cleaning wiper
3 Carriage Drives and holds the print heads.
4
Operation panel To control the printer.
5 Ink compartment cover Covers the ink compartment.
6 Stand Carries the main body.
7 Waste bottle assembly Collects the waste fluid.
8
*
Winder Rolls up the roll media.
9* Front tension system Keeps the media under tension.
10 Left maintenance covers Covers the maintenance areas.
* Only applicable when having an unwinder/winder 100 installed
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CHAPTER 2 : PRODUCT OVERVIEW
19 AP-75198– Rev. 1.2
2.1.2 Rear
N° Connection
1
Ethernet connector
2 Card reader slot
3 SmartChip label
4 HardDisk bracket cover
5
Centronics connector
6
Foot switch connector
7
Power inlet
8 Environmental label
9 DB-25 connector
10 ID label
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CHAPTER 2 : PRODUCT OVERVIEW
20 AP-75198– Rev. 1.2
2.2 OPERATION PANEL
2.2.1.1 Keys
N° Name Normal Setup menu display
1
[POWER] key Switch the printer ON and OFF Switch the printer ON and OFF
2
[F1] key Executes the function assigned to F1. Executes the function assigned to F1.
3
[F2] key Executes the function assigned to F2. Executes the function assigned to F2.
4
[F3] key Executes the function assigned to F3. Executes the function assigned to F3.
5
[F4] key Executes the function assigned to F4. Executes the function assigned to F4.
6
[MENU ] key
Changes the LCD monitor display to
the setup menu status.
Changes the menu in reverse order.
7
[MENU ] key
Changes the LCD monitor display to
setup menu status.
Changes the menu in forward order.
8
[ENTER] key Displays the print mode currently set. Determines the new parameter value and
changes the LCD monitor display to the
next menu. Sets the parameter value and
changes the LCD monitor display to the
next menu.
9
[CANCEL] key - Cancels the new parameter value and
changes the LCD monitor display to the
next menu. Clears the parameter value
and changes the LCD monitor display to
the next menu.
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2.2.1.2 L C D a nd L E D s
N° Name Colour Status Function
10
LCD monitor - - The monitor displays the operation status and error
messages of the printer.
11
POWER lamp Green ON The printer is on.
OFF The printer is off.
12 ERROR lamp Red Flashing An error has occurred. The contents will be displayed on
the LCD monitor.
OFF Either there is no error or the power is off.
13
DATA lamp Orange ON The printer is receiving print data.
Flashing The printer is analyzing received data.
OFF The printer is waiting to receive print data.
14 MEDIA SET lamp Orange ON The pressure roller is in the release position.
Media has not been loaded.
OFF The pressure roller is in the secured position.
The media has not been loaded.
15 ROLL lamp Orange ON The media type is set to roll media.
OFF The media type is set to sheet media.
16
SHEET lamp Orange ON The media type is set to sheet media.
OFF The media type is set to roll media.
17 HEATER lamp Orange ON The temperature of the heating elements is the requested
temperature.
The real temperature is the same as the requested
temperature.
Flashing The heating elements are warming up.
The real temperature is different as the requested
temperature.
OFF The heating elements are powered OFF.
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2.3 HEATER SYSTEM
Under the print platforms, heater strips are attached. Each heater can be set separately. Please refer to the
table below to know the function of each heater.
Heater element Temperature Function
Pre-heater (Heater A) 20 50°C
Open the pores to make the media more receptive for EcoSolvent Ultra Ink
Fixer (Heater B) 20 70°C
To establish optimum fixation onto the media (coated and
uncoated).
Optimizes the dot gain control.
Post-Fixer (Heater C) 20 70°C
The post-fixer finalizes the fixation process and helps to make
the prints touch-dry.
Dryer (Heater D) 20 50°C
The dryer completes the drying for compatibility with the takeup in combination with higher output speeds.
Stickiness of printed banner materials is improved.
There have been a number of requests from the field, asking the heaters to be on by default for a few user
settings. This has now been implemented as follows:
For user 1 and user 8 default settings are as follows:
Pre heater A: 50°C
Fixer B: 40°C
Post Fixer C: 50°C
Dryer D: 50°C
For users 2 7, by default the heaters are still OFF.
Notes
Please note some RIP software do not allow selection of the user from software side. In some cases,
however, they do automatically activate user 8.
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CHAPTER 2 : PRODUCT OVERVIEW
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2.4 INSTALLATION ENVIRONMENT
An Authorized Mutoh technician will install your unit and will make the printer ready for its first job. A room
which meets the environmental and space conditions should be foreseen by the user.
Important
Do not place the printer on a location under the following conditions. Doing so may cause the
product to fall, become damaged, or cause injury.
Unstable surfaces
Slanted surfaces
Locations that are subject to vibration from other product
Do not stand on the printer or place any heavy objects on it. Doing so may cause it to fall over,
become damaged, or cause injury.
Do not cover the ventilation hole of the printer with cloth, such as a blanket or table cloth.
Doing so could prevent the printer from ventilating and cause fire.
Keep the printer away from humid and dusty areas. Humidity may result in electrical shock or
fire.
2.4.1 Environment
Area 65 model 12.7m² (144ft²) or larger. Frontage of 4.7m (15.7ft) or greater.
90 model 14.3m² (162ft²) or larger. Frontage of 5.3m (17.7ft) or greater.
Floor loading capability 2940Pa (300kg/m²) or more
65 90
Electrical Voltage AC 100-120V
AC 220-240V
AC 100-120V
AC 220-240V
Frequency 60/50Hz 60/50Hz
Capacity AC100V-120V : 12 A
AC220V-240V : 6 A
AC100V-120V : 13 A
AC220V-240V : 7 A
In order to protect the printer for over currents, short circuits and earth faults, the building
installation should be equipped with an automatic breaker double pole of 20 A and an earth
leakage switch of 300 mA.
Ambient
conditions
Recommended
working
environment
Temperature: 23°C
Humidity: 55%, without condensation
Operational
conditions ecosolvent ultra ink
Temperature: 20°C - 30°C
Humidity: 40% to 65%, without condensation
Rate of change
Temperature: No more than 2°C per hour
Humidity: No more than 5% per hour
Storage and
transport conditions
Temperature: 4°C to 50°C
Humidity: 40 to 80%, without condensation (When ink has been
discharged.)
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24 AP-75198– Rev. 1.2
Notes
Avoid the following temperature and humidity conditions. Otherwise, printed images may appear
differently from what you expect:
± Places where sudden changes in temperature and humidity are expected, even though the
condition is within the range written above.
± Places where direct sunlight or excessive lighting are expected.
± Places where air conditioners blow directly.
MUTOH recommends that the printer should be installed where air conditioning can be adjusted easily.
2.4.2 Working space
Install the product on a flat surface that fulfils the following conditions.
a = 1500mm
b = 1500mm
c = 2500mm
d = 600mm
e = 1250mm
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25 AP-75198– Rev. 1.2
3 BASICS
3.1 Powering on cycle ...............................................................................................26
3.2 Powering OFF cycle ............................................................................................27
3.3 Loading media.....................................................................................................28
3.3.1 Loading roll media ..........................................................................................28
3.3.2 Loading sheet media ......................................................................................28
3.4 Replacing ink cassettes.......................................................................................30
3.4.1 Ink cassette behaviour ...................................................................................30
3.4.2 Types .............................................................................................................31
3.4.3 Replacement procedure .................................................................................31
3.5 Replacing cutting blade .......................................................................................32
3.5.1 Replacement time ..........................................................................................32
3.5.2 Replacement procedure .................................................................................32
3.6 Replacing the waste bottle ..................................................................................33
3.6.1 Replacement Time .........................................................................................33
3.6.2 Replacement Procedures ...............................................................................33
3.7 Transfer and transportation .................................................................................34
3.7.1 Transferring the printer ...................................................................................34
3.7.2 Transporting the printer ..................................................................................35
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26 AP-75198– Rev. 1.2
3.1 POWERING ON CYCLE
Caution
BEFORE POWERING ON THE PRINTER, MAKE SURE THAT THE WASTE BOTTLE IS INSTALLED AND THAT THE WASTE
TUBES ARE CONNECTED TO THE WASTE BOTTLE.
Power ON the printer according to the procedure below:
Step 1 : Press the [POWER] key of the operation panel.
The POWER lamp of the operation panel will light (green).
Step 2 : The printer will ask if you want to clean the wipers. When it is the first start up in a few hours, it is
highly recommended to press [YES] [F2] and to clean the wipers with Mutoh Mild cleaning in
order to remove all ink and to make the wipers more elastic.
Step 3 : Press the ENTER key when you have done. The carriage will cap in again.
Step 4 : After finishing the daily maintenance, the print will automatically perform a normal cleaning.
Step 5 : After finishing the cleaning cycle, the media measurement screen will be displayed (in case there
is media loaded)
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27 AP-75198– Rev. 1.2
Step 6 : Make the correct settings and press the [F4]-key to start the media initialization.
Step 7 : If everything is done correctly, the following screen should appear.
Notes
If there are any problems during the initial start-up operation, the printer will display a message
on the operation panel, and the operation may stop. If the operation stops, refer to
"Troubleshooting", and take the appropriate actions.
Step 8 : Before start printing, be sure to perform a nozzle check to ensure all nozzles are present. If not,
perform the necessary cleaning cycles.
3.2 POWERING OFF CYCLE
Power OFF the printer according to the procedure below:
Notes
Please be sure to perform the necessary maintenance before powering OFF the machine. All
details can be found in chapter 4.
Step 1 : Verify the following regarding the operational condition of the printer:
There is no printing operation being performed.
The operation panel is in the main screen.
Step 2 : Press the [POWER] key of the operation panel to switch OFF the printer.
Step 3 : [Power OFF] will be displayed for a few seconds
Following message is displayed on the operation panel.
All lamps and the LCD of the operation panel will switch OFF.
The printer will automatically perform a TubingFlush and power OFF.
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28 AP-75198– Rev. 1.2
3.3 LOADING MEDIA
3.3.1 Loading roll media
Please refer to the User’s Guide of the Unwinder/Winder 100 or the T- winder to know how to load roll
media.
3.3.2 Loading sheet media
To load sheet media, follow the steps below.
Step 1 : Power ON the printer.
Step 2 : Unload media if necessary.
Step 3 : Be sure that the pressure rollers are raised before loading sheet media.
Step 4 : When no media is loaded and
• the pressure rollers are raised, the following message will be displayed.
• the pressure rollers are lowered, the following message will be displayed.
Step 5 : Open the front cover.
Step 6 : Load a sheet of media at the right side of the printer. Position the media next to the media setting
position (line of little holes in the media guide platform). The maximum distance between the
guideline and media is 5 mm.
Machine Minimum Media Width Maximum Media Width Printing Width
65 machine A4 (210 mm 8,27) 1651 mm (65.00) 1640 mm (64.56)
90 machine A4 (210 mm 8,27) 2240 mm (88.18) 2230 mm (87.79)
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Step 7 : Make measurement settings in following menu:
SetupMenu (1/7) MediaSet [F4] SheetSize
Menu Choice Description
F1 Auto Media measurement sequence REAR RIGHT LEFT TOP
F2
Length
Media measurement sequence RIGHT LEFT TOP
Media orientation
F3 Width
Media measurement sequence RIGHT LEFT TOP
Media orientation
Step 8 : Close the front cover.
Step 9 : Start media initialisation.
Menu Choice Description
F2 Sheet / Roll Select which kind of media is loaded
F3 Lever Up Raise the pressure rollers if necessary
F4
User 1-8 Select user profile (1-8)
ENTER
Start media initialization
Step 10 : Media will be measured according to the settings made before.
Step 11 : If the media has been loaded correctly, the following message will be displayed:
User’s Guide Rockhopper 3 Extreme
CHAPTER 3 : BASICS
30 AP-75198– Rev. 1.2
3.4 REPLACING INK CASSETTES
Important
In case of working with another type of Mutoh ink than described in this manual, refer to the
dedicated instruction sheet added to the ink kit.
Caution
BEFORE USING THE INK AND CLEANING CASSETTES, BE SURE TO READ AND UNDERSTAND THE MSDS- SHEETS
WHICH COME TOGETHER WITH THE INK AND CLEANING CASSETTES.
3.4.1 Ink cassette behaviour
Please read this chapter thoroughly to know the behaviour of a Mutoh ink cassette used with the
Rockhopper 3 Extreme series printers.
An ink cassette contains 220 or 440 ml of ink. The amount of ink left in the cassette is monitored by the
smart chip installed on the cassette. During printing, two ink related messages can be displayed:
Ink Near End – message
This message will be displayed when there is only 6 % of ink left in the ink cassette. The numbers between
the [ ] marks correspond the near empty ink cassettes.
You can print until the [Ink End]-message is displayed. Be sure to have a new cassette at hand.
Ink End – message
This message will be displayed when the flag (2) in the cassette comes out. The cassette has to be changed
as soon as possible. The printer will stop all actions. No further action can be taken until you have done the
replacement. The numbers between the [ ] marks correspond the near empty ink cassettes.
1
2
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