MUTOH Rockhopper 38 User Manual
Rockhopper 38
USER’S GUIDE
MUTOH EUROPE N.V. Part n°: AP-75038
Rev. 1.0 – 27/05/04
Rockhopper 38 – User’s Guide
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Rockhopper 38 – User’s Guide
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COPYRIGHT NOTICE
COPYRIGHT © 2004 Mutoh Europe N.V. All rights reserved.
This document may not be reproduced by any means, in whole or in part, without written permission of the
copyright owner.
This document is furnished to support the Mutoh Rockhopper 38 printer Series. In consideration of the
furnishing of the information contained in this document, the party to whom it is given assumes its custody
and control and agrees to the following:
The information herein contained is given in confidence, and any part thereof shall not be copied or
reproduced without written consent of Mutoh Europe N.V.
This document or the contents herein under no circumstances, shall be used in the manufacture or
reproduction of the article shown and the delivery of this document shall not constitute any right or license to
do so.
FCC-WARNING
This equipment complies with the requirements for a Class A computing device in the FCC rules, part 15,
subpart J.
Operation of this device in a residential area may interfere with television reception or operation of utilities.
Printers generate weak radio signals and may interfere with television reception and utilities. If the printer
does interfere with radio or TV reception, try the following :
¾ Change the direction of your radio and TV reception antenna or feeder.
¾ Change the direction of the printer.
¾ Move either the printer or the receiving antenna so there is more distance between them.
¾ Be sure the printer and the receiving antenna are on separate power lines.
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Dear Customer,
As you know, Mutoh Europe’s core business is outdoor printing and sign making.
Developed at Mutoh Europe, the Rockhopper 38 is specifically targeted at smaller sign shops looking for an
affordable and versatile printer ab le to produce indoor and outdoor durable graphics on a selected range of
inexpensive uncoated PVC and banner media as well as on coated substrates such as paper, tyvek,
backlit/frontprint film, …
Offering a media width of 954 mm (37.55”) and a maximum print width of 934 mm (36.77”), Rockhopper 38
incorporates Mutoh’s proven Eco-Solvent Plus ink concept to produce high quality, bright, vivid outdoor
durable images.
Rockhopper 38 integrates two heating elements, one fixer and one dryer. These heating elements will
promote durability (chemical, abrasion), dot gain as well as drying and will offer a wide media compatibility.
The heating elements are digitally controllable via a separate temperature control LCD.
Please find detailed information on how to handle the Mutoh’s Rockhopper 38 in this manual.
Happy printing !
Mutoh Europe N.V.
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Rockhopper 38 – User’s Guide
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TABLE OF CONTENTS
1. SAFETY INSTRUCTIONS.........................................................................................................................................9
1.1. INTRODUCTION ........................................................................................................................................................ 9
1.2. WARNINGS, CAUTIONS AND NOTES .........................................................................................................................9
1.3. IMPORTANT SAFETY INSTRUCTIONS .........................................................................................................................9
1.4. WARNING LABELS..................................................................................................................................................12
2. PRODUCT OVERVIEW...........................................................................................................................................13
2.1. GETTING TO KNOW THE PRINTER PARTS AND COMPONENTS ..................................................................................13
2.1.1 Explanation of fixer and dryer........................................................................................................................14
2.2. GUIDED TOUR AROUND THE OPERATION PANEL .....................................................................................................15
2.2.1. Keyboard Concept.........................................................................................................................................19
2.2.2. Menu Structure - overview............................................................................................................................20
2.3. HEATER SYSTEM OPERATION PANEL ......................................................................................................................21
3. SETTING UP THE UNIT.......................................................................................................................................... 23
3.1. INSTALLATION REQUIREMENTS: SELECTING AN ADEQUATE PLACE FOR SETTING UP YOUR EQUIPMENT .................23
3.2. WHAT’S IN THE BOX?............................................................................................................................................ 24
3.3. UNPACKING YOUR ROCKHOPPER 38 PRINTER ........................................................................................................25
3.4. PARTS LIST ............................................................................................................................................................26
3.4.1. Contents of the stand box:............................................................................................................................. 26
3.4.2. Contents of the printer box:...........................................................................................................................26
3.4.3. Contents of the accessories box: ................................................................................................................... 27
3.5. ASSEMBLING THE PRINTER..................................................................................................................................... 28
3.6. INSTALLATION OF THE WASTE BOTTLE................................................................................................................... 31
4. PREPARING FOR A JOB.........................................................................................................................................33
4.1. CONNECTING THE POWER CABLE ........................................................................................................................... 33
4.2. CONNECTING THE INTERFACE CABLE.....................................................................................................................34
4.2.1. Tips to use high-speed ECP parallel communication.................................................................................... 34
4.3. LOADING ECO-SOLVENT PLUS INK CASSETTES (FIRST TIME) ................................................................................. 35
4.4. LOADING MEDIA ....................................................................................................................................................37
4.4.1. General recommendations with regard to printer media ............................................................................... 37
4.4.2. Loading cut sheet media................................................................................................................................37
4.4.3. Loading roll media........................................................................................................................................40
4.4.4 Loading media in combination with the Roll Take-Up System.....................................................................45
4.4.5. Eco-Solvent Plus Media List......................................................................................................................... 49
4.5. ADJUSTING HEAD HEIGHT.....................................................................................................................................50
5. HANDLING THE PRINTER....................................................................................................................................51
5.1. OVERVIEW OPERATION PANEL FUNCTIONALITY.....................................................................................................51
5.2. DIRECT ACCESS KEYS OPERATIONS ......................................................................................................................51
5.2.1 overview.........................................................................................................................................................51
5.2.2. Media Selection.............................................................................................................................................52
5.2.3. High quality / Standard / High speed selection ............................................................................................. 53
5.2.4. Resolution .....................................................................................................................................................54
5.2.5. Head Cleaning............................................................................................................................................... 55
5.2.6. Job Cancel & Roll media cut.........................................................................................................................56
5.2.7. Vacuum.........................................................................................................................................................57
5.3. SHIFT KEY OPERATIONS ........................................................................................................................................ 58
5.3.1 Overview........................................................................................................................................................58
5.3.2. Nozzle Check................................................................................................................................................59
5.3.3. Generating a test print...................................................................................................................................61
5.3.4. Generating a set-up sheet..............................................................................................................................62
5.3.5. Roll media feed.............................................................................................................................................63
5.3.6. Head fine adjustment.....................................................................................................................................64
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5.4. SETUP MENU.......................................................................................................................................................... 66
5.4.1. Command Setup............................................................................................................................................66
5.4.2. Function Setup ..............................................................................................................................................74
5.4.3. RS-232C Setup..............................................................................................................................................88
5.4.4. Centronics Setup...........................................................................................................................................91
5.4.5. Network Setup...............................................................................................................................................93
5.4.6. Utility Setup..................................................................................................................................................95
5.5. CONTROLLING THE HEATERS ...............................................................................................................................106
5.5.1 Mode selection menu...................................................................................................................................106
6. DAILY MAINTENANCE & TROUBLESHOOTING..........................................................................................109
6.1. CLEANING THE PRINTER ....................................................................................................................................... 109
6.2. REPLACING THE ECO-SOLVENT PLUS INK CASSETTES.........................................................................................111
6.3. REPLACING THE CUTTING BLADE ......................................................................................................................... 112
6.4 CLEANING THE WIPERS.........................................................................................................................................114
6.5 REPLACING WIPERS..............................................................................................................................................115
6.6. EMPTYING THE WASTE BOTTLE ............................................................................................................................116
6.7. PERIODICAL SERVICE ........................................................................................................................................... 117
6.6.1. Service by end-user.....................................................................................................................................117
6.6.2. Service by authorised Mutoh technician ..................................................................................................... 117
6.8. TROUBLESHOOTING .............................................................................................................................................118
6.9. PRINTING HINTS..............................................................................................................................................123
6.10. PRINTER STATUS DISPLAY.................................................................................................................................126
6.11. ERRORS..............................................................................................................................................................127
6.11.1. Operation Errors and Countermeasures.....................................................................................................127
6.11.2. Data Errors and Countermeasures............................................................................................................. 129
6.11.3. Command Errors and Countermeasures....................................................................................................130
6.11.4. Errors requiring a Restart..........................................................................................................................131
6.12 HEATER ERROR MESSAGES ................................................................................................................................134
6.12.1 Automatic Check........................................................................................................................................134
6.12.2 Error Messages...........................................................................................................................................135
7. APPENDIX................................................................................................................................................................137
7.1. PRINTER SPECIFICATIONS ....................................................................................................................................137
7.2. INTERFACE SPECIFICATIONS ................................................................................................................................138
7.3. INSTALLATION OF NETWORK INTERFACE BOARD .................................................................................................141
7.4. MEMORY EXTENSION ..........................................................................................................................................142
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1. SAFETY INSTRUCTIONS
1.1. INTRODUCTION
This chapter explains the meaning of safety terms for personnel who operate this equipment, important
safety instructions and the positions of the warning labels.
Important :
Be sure to follow all instructions and warnings on this manual when using the
equipment.
1.2. WARNINGS, CAUTIONS AND NOTES
Safety terms in this manual and the contents of warning labels attached to the printer are categorized into
the following three types depending on the degree of risk (or the scale of accident ).
Read the following explanations carefully and follow the instructions in this manual.
Safety terms Details
Important Must be followed carefully to avoid death or serious bodily injury
Caution Must be observed to avoid bodily injury (moderately or lightly) or damage to your
equipment
Notes Contains important information and useful tips on the operation of your printer
1.3. IMPORTANT SAFETY INSTRUCTIONS
General safety instructions that must be observed to use the equipment safely are explained below.
¾ Do not place the printer in the following areas. Doing so may result in the printer tipping or falling over
and causing injury.
o Unstable surfaces
o Angled place
o Areas subject to vibration by other equipment
¾ Do not stand on or place heavy objects on your printer. Doing so may result in the printer tipping or
falling over and causing injury.
¾ Do not cover the ventilation hole of your printer with cloth, such as a blanket or table cloth. Doing so
could obstruct ventilation and cause fire.
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¾ Do not place the printer in humid and dusty areas. Doing so may result in electrical shock or fire.
¾ Do not use a damaged power cable. Doing so may result in electrical shock.
¾ Do not attempt to plug in electrical plugs with wet hands. Doing so may result in electrical shock.
¾ Do not connect earth cables in the following areas.
• Gas pipes → Doing so may cause fire or an explosion.
• Earth terminals for telephone line or lightening rod → Doing so may cause a large flow of voltage if
lightening occurs.
• Water pipes or faucets → If there is a plastic part in the pipe, the earth will not work properly.
¾ Do not insert or drop metal or inflammable objects into openings, such as ventilation outlets. Doing so
may result in electrical shock and fire.
¾ Stop using your printer if a liquid is spilled into it. This may cause electrical shock or fire. Turn the
printer off as soon as possible, unplug the power cord, contact your local MUTOH dealer.
¾ Be sure to use the attached cable. Otherwise, electrical shock or fire may occur.
¾ Be sure to use the specified voltage (AC 100 V to 120V, or AC 220V to 240V). Otherwise, electrical
shock or fire may occur.
¾ Use electricity directly from a power outlet (AC 100 V to 120V, or AC 220V to 240V). Do not put many
loads on one electrical output. Otherwise, heat may be generated and cause fire.
¾ Be sure to use an outlet with an earth terminal and use the terminal correctly. Otherwise, electrical
shock or fire may occur.
¾ Follow the instructions below when handling the power cable.
o Do not modify the cable.
o Do not put heavy objects on the cable.
o Do not bend, twist or pull the cable.
o Do not wire the cable near equipment that generates heat.
¾ Follow the instructions below when handling the power plug. Otherwise, fire may occur.
o Wipe away dust and any other residue before inserting the plug.
o Ensure that the plug is firmly inserted as far as it will go.
¾ When handling ink cassettes, be careful that ink does not get in your eyes or on your skin. However, if
this happens, flush immediately with water. Otherwise, your eyes may become congested or inflamed
slightly. If you feel discomfort, consult a doctor immediately.
¾ Do not disassemble ink cassettes. Otherwise, ink may get in your eyes or on your skin.
¾ Be careful not to pinch your fingers when opening and closing the front cover.
¾ Follow the instructions below when connecting the network interface cable. Otherwise, electrical shock
or fire may occur.
o Do not touch the connector.
o Do not connect the network cable connector that is not the same specification to the interface board.
¾ When cutting the roll media, be careful of the following. Incorrect handling can result in injury to the
hands and fingers from the razor blade.
o When holding the media, do not place fingers over the media cut groove.
o Move the razor blade slowly along the media cutting groove.
¾ Do not use thinner, benzene, alcohol or other active agents. Doing so may result in damage or paint
peeling from the casing.
¾ Be careful not to spill water inside the printer. Doing so may result in a short circuit.
¾ Be careful not to touch the heaters during or after operation. Doing so may result in burns.
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¾ Only use Eco-Solvent Plus ink and appropriate Eco-Solvent Plus cleaning liquid. Using other ink (e.g.
dye or pigment) will cause permanent damage to the printer.
¾ Never open the covers fixed with screws. Doing so may result in electrical shock or a malfunctioning in
the printer.
¾ Do not touch the cutter blade. Doing so may result in bodily injury.
¾ Do not cut hard objects or drop the cutter. Doing so may damage or chip the cutter blade.
¾ Do not bend or pull the waste fluid tube. Doing so may cause that the waste fluid will leak out and
malfunction in the product.
¾ Do not touch the cleaning wiper or the head cap unit while cleaning the cleaning wiper. Doing so may
result in poor head cleaning because of oil on your hands.
¾ Do not tilt the printer, stand it against a wall or turn it upside down. Doing so may cause ink to leak
inside the printer. Movement after transport is also not covered by the warranty.
¾ When installing options, do not touch the elements on the circuit board. The elements on the boards
can be very hot and can cause burns.
¾ Have two or more people unpack and assemble the printer.
¾ When lifting the printer out of the packing box, be sure to remove the vinyl cover first, then grab the
holding grips on the sides of the printer. Lifting the printer with the vinyl cover on may cause your
hands to slip and drop or damage the printer.
¾ Have two or more people transport the printer.
¾ Ensure that the plug has been disconnected from the power socket when it is not to be used for a long
time.
¾ Earth wires must be connected to wires or terminals that fulfil the conditions below.
o Earth terminals of power sockets
o Earth wires with copper morsel that is at least 650 mm under the ground
¾ Earth wires must be connected to wires or terminals that fulfil the conditions below.
¾ When setting roll media, place it on top of a desk or other flat surface. Setting roll media with the
scroller standing up may damage them.
¾ Keep the printer horizontal during transportation.
¾ Be sure to do the following before attaching options.
o Turn the printer off.
o Unplug the power cord from the socket.
o Unplug cables connected to the printer. Otherwise, damage to the printer or your computer may
occur.
o Remove electrostatic charge from your clothes and body by touching the metal parts of the printer.
o Electronic components such as the memory may malfunction if exposed to an electrostatic charge.
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1.4. WARNING LABELS
Be sure to note the following when handling the labels.
Notes :
Make sure that all labels can be recognized. If text or illustrations cannot be seen
clearly, either clean or replace the label.
When cleaning labels, use a cloth with water or neutral detergent. Do not use a solvent
or gasoline.
If a warning label is damaged, lost or cannot be recognized, replace the label. When
replacing warning labels, contact your local MUTOH dealer.
Safety Labels are attached to the internal and external area of the printer to alert you to potentially
hazardous situations or conditions. The following safety labels are used in and on the printer:
La partie externe et interne de l’imprimante porte des symboles de sécurité destinés à attirer votre attention
sur des sources potentielles de danger ou des conditions pouvant être dangereuses. Les symboles de
sécurité suivants sont utilisés à l’intérieur et à l’extérieur de l’imprimante:
Auf der Innen- und Außenseite des Druckers sind Sicherheitssymbole angebracht, die Sie auf potentielle
Gefahrenquellen oder potentiell gefährliche Bedingungen hinweisen sollen. Im und auf dem Drucker werden
die nachfolgend aufgeführten Sicherheitssymbole verwendet:
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2. PRODUCT OVERVIEW
2.1. GETTING TO KNOW THE PRINTER PARTS AND
COMPONENTS
Rockhopper 38 – User’s Guide
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N° Part Description
1 Cover
The protective cover protects the action environment. Opening the
cover immediately pauses printing which resumes when the cover is
closed.
2 Operation Panel
Positive touch keyboard with integrated LCD-Display.
3 Media Hold Lever
Lowers / releases pressure rolls to load / unload media.
4 Power switch
ON / OFF Power Switch.
Full shut down takes about 5 seconds.
5 Paper Basket
Media collecting basket prevents finished prints to fall on the floor
when they are sheet-off.
6 Print Plate
The print plate is a firm, flat base which supports the media during
printing.
7 Waste bottle
Collects Eco-Solvent Plus ink flow resulting from: purging, cleaning.
8
9
Paper Guide
The Paper Guide supports the media and incorporates the fixer (8;
heater element below printhead) and dryer (9; heater element)
10 Slip Ring
Prevent that Scroller to slip.
11 Eco-Solvent Plus ink
cassette slots
Hold / detect the Eco-Solvent Plus ink cassettes which are in use.
12 Scroller
Feeds through the roll media core to hold the media.
13 Scroller receiver
Set of 4 wheels which keeps the scroller into place.
Caution:
Do not put anything on the cover.
2.1.1
Explanation of fixer and dryer
Print Head
Media Direction
Fixer (Direct Heater)
Post Heater (dryer)
The FIXER will make it possible :
• To overcome the temperature gap between the room and the target printing temperature.
• To establish fast and immediate anchorage of the Eco-Solvent Plus inks onto/into the uncoated
substrate
• To optimize dot gain control on a wide media range
• To limit ink coalescence effect
The DRYER will make it possible
:
• To finalize the fixation process.
• Helps to make the prints touch-dry.
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2.2. GUIDED TOUR AROUND THE OPERATION PANEL
Your printer is equipped with a direct access operation panel, meaning that all frequently use d functions can
be addressed directly from the keyboard.
Nr. Key Description
1. Data LED :
The DATA LED monitors DATA status :
¾ LED ON
indicates data is being received.
¾ LED FLASHING
means data is being processed.
2. Error LED :
The ERROR LED is ON
after an ERROR has occurred, to indicate
a possible hazardous situation. The LED will go out if the error is
corrected or after pressing the [CANCEL] key.
3. Cancel Key :
The [CANCEL] key is a special key, controlling both the CANCEL
FUNCTION as well as the ROLL MEDIA sheet-off function.
Printer Condition
Result by pressing CANCEL
Idle Status Roll media is cut at the current position
Receiving Status Process stops
Process Status Buffer is cleared
Printing Status Print is cancelled, buffer is cleared,
printed part is cut-off.
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To request a sheet-off, press cancel for 2 seconds and confirm
with [ENTER].
4. Cleaning :
¾ Pressing for 2 seconds initiates the cleaning
procedure.
¾ When pressed together with the [SHIFT] key
, (9) it
initiates the head adjustment procedure.
¾ Go to the Previous Menu, when in menu-mode
operation.
¾ For advanced Cleaning Control, enter the menu
system and select submenu [Utility] – option
[Clean].
5. Quality / Speed :
Pressing QUALITY / SPEED
will change the output quality and
speed. Each time the key is pressed you will notice the LED
indicator showing the current status : High quality, Normal and
High Speed.
¾ The set-up can only be changed in idle status.
¾ When pressed together with [SHIFT] key
(9)
outputs the Test Print.
¾ Go to the Next menu option, or increase a
parameter value when in menu-mode
operation.
¾ The LED indication is also influenced by data
coming from the RIP/driver software.
6. Resolution :
¾ Pressing RESOLUTION
will change the output
resolution between 360 DPI, 720 DPI or 1440 DPI.
The set-up can only be changed in idle status.
¾ When pressed together with the [shift] key
(9) it
allows reverse manual roll feed.
¾ Select the previous menu option and decrease a
parameter value when in menu mode
operation.
¾ If both LEDs are ON simultaneously the plotter
operates in one of the 3 available 1440 dpi modes
(horizontal, vertical or diagonal).
¾ The LED indication is also changed by data
coming from the RIP software.
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7. Media:
¾ Allows selection among roll, cut-sheet or media
take-up system support.
¾ When pressed together with the [shift] key
(9),
generates a nozzle check print.
¾ Accept a new setting when in menu mode
or enter
a lower menu level.
8. Menu Mode Operation : The Menu Mode Operation is used to change printer settings and
parameters. Menu Mode related buttons are enclosed in the
yellow area.
9. Shift-button :
¾ Shift button
to activate Head Adjustment, manual
roll feed (forward or reverse), Nozzle check print,
Test print or Set-Up List.
¾ Back out of menu levels or switch back to ONLINE
level from top level (Menu mode operation).
10. Menu :
¾ The Menu Mode Operation is used to change
printer settings and parameters.
¾ Press the [MENU] key to switch from ONLINE
status to menu mode operation.
¾ When pressed together with the [shift] key
(9) it
allows forward manual roll feed.
11. Liquid Crystal Display :
16 characters LCD display which displays messages, shows
settings / values and allows menu-wise control.
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12. Vacuum :
¾ The Vacuum key allows you to reduce the fan
power when using very light media such as
synthetic paper or uncoated paper lighter than 70
g/m².
¾ When pressed together with the [SHIFT] key
, (9) it
initiates a Set-up List and an adjustment
parameter plot.
Note :
When the data light is ON (receiving) or blinking (processing), all the keys are disabled,
except the head cleaning key.
The keys will be operational in case of receiving data while you are in the setup menu.
The setting changes, however, will then only be valid for the next printing job.
Panel set up from the printer is only possible when no printing data or processing data is
sent through the printer.
In menu mode operation, the shift key functions are not usable.
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2.2.1. Keyboard Concept
The Menu Mode Operation is used to access settings which cannot be controlled via the direct access ke ys.
As soon as media is loaded, the printer is ONLINE and ready to receive data.
The display shows:
In case no media is loaded, the printer is OFFLINE. To enter the MENU MODE, however, you have to make
sure that the media hold lever is down.
1 Menu:
Press the Menu Key
to switch from ONLINE status to menu mode
operation.
2 Menu Down À:
Press the Menu Key
to go to the NEXT menu.
3 Menu Up ¿:
Press the Cleaning Key
to go to the Previous menu
4 Back ½½:
Press the Shift Key
to back out of menu levels or to switch back to
online when in top menu level.
5 Value +:
Press the Quality / Speed Key
to select the next menu option or to
increase a parameter value.
6 Value -:
Press the Resolution Key
to select the previous menu option or to
decrease a parameter value.
7
ENTER
↵:
Press the Media Key
to ACCEPT a new setting or ENTER a next MENU
LEVEL.
Plot OK
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2.2.2. Menu Structure - overview
Command MH-GL2 / MHGL, GL2 /
RTL-PASS
Printer command language
selection
PlotArea Normal / Expend Set-up hard clip area
depending of media size.
Position P1 / Full / LL Set-up initial pen position in
MH-GL, GL2 and MH-GL2.
Terminat Special / Normal Command Language
terminator selection.
Resolut 720dpi / 360dpi / 300dpi Select logical resolution.
OnlineTimer Off / 10s / 20s / 30s /
40s / 50s / 60s / 90s / …
/ 780s / 800s
In case of intermittent data
flow, determines time-out to
finalize plot.
Overwrite Last / Mix Set-up control of overlapping
areas.
Command
OriginReset No / Yes Allows manual nesting when
combined with backward feed.
InkDryTime 0 sec to 5 sec to 30 sec
to 60 min.
Set-up ink drying time before
sheet-off occurs.
Halftone Quality / Speed / Thin Select method of pseudo-tone
processing.
KCMY→KMY
Yes / No Reserved for future use.
CMY→Black
Yes / No Allow mixed black (CMY) or
not.
KYCMYK No / Yes Reserved for future use.
Scale 25% to 100 % to 400% Expand or reduce print data.
Mirror Off / Y On Reverse printing set-up.
Direct. Command / MAX-MIN Media size determined by
Page size Command or by
plot data.
Cut Position Data / Standard Specify cutting position on roll
media following data or
standard media size.
MediaCut Auto / Off / Manual Automatic sheet-off set-up.
Copy 1 to 99 Set-up number of copies.
InkDensity Normal / Micro Select Normal or Micro dot
drop size in function of media
& ink type.
Dist.Adj No / Clear / Change /
Confirm
Plot distance adjustment.
Function
StepAdj Change / Clear Micro-banding elimination via
microstep adjustment.
Mode Bi Centro / Centro Select between uni-directional
and ECP high speed.
Centro
Timing A – B / B – A Select ACK timing for BUSY
state.
Network IP Address 000.000.000.000 to
192.034.041.015 to
255.255.255.255
ErrorDisplay Off / On Show or hide simple error.
No Initialize printer set-up.
Yes InitialAll No / OK Initialize printer set-up.
InitialCommand No / OK Initialize printer set-up.
InitialFunct No / OK Initialize printer set-up.
InitialCentro No / OK Initialize printer set-up.
Initialize
InitialNetwork No / OK Initialize printer set-up.
Dump Start – End / All (Cancel
with CANCEL-key)
Set-up data dump mode.
Wash Starts manual head wash
before ink type switching.
Normal Starts a NORMAL cleaning Clean
Powerful Starts a POWERFUL cleaning
No Fill
Yes Starts a Ink Fill Sequence
Ink Change No / Yes Starts ink Change Procedure
Online
Utility
Maintenance
Rec.
Prints maintenance record.
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2.3. HEATER SYSTEM OPERATION PANEL
1 = Controls Direct Heater / Fixer
2 = Controls Post Heater / Dryer
Controls Direct Heater / Fixer:
Set temperature for the direct heater / fixer. Real (RT) and set (ST) temperature are displayed on the LCD
screen.
The maximum temperature is 70 °C. By pushing the buttons you can select an appropriate temperature.
Controls Post Heater / Dryer:
Set temperature for the post heater / dryer. Real (RT) and set (ST) temperature are displayed on the LCD
screen.
The maximum temperature is 50 °C. By pushing the buttons you can select an appropriate temperature.
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Rockhopper 38 – User’s Guide
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3. SETTING UP THE UNIT
3.1. INSTALLATION REQUIREMENTS: SELECTING AN
ADEQUATE PLACE FOR SETTING UP YOUR EQUIPMENT
The location where you set up your equipment is very important. Please see to it that it meets following
conditions:
Power supply:
- Voltage: 200 to 240 VAC or 100 to 120 VAC
- Frequency: 50/60 Hz ± 1 Hz
- Current: < 10 A (110 V)
< 5 A (220 V)
Ambient conditions:
Operating environment
- Temperature: 18°C to 35°C
- Humidity: 20% - 60% non-condensing
- Recommended working environment
Temperature: 22-30°C
Humidity: 40-60%
Storage environment
- Temperature: -10°C to 60°C
- Humidity: 20% - 85% non-condensing
Variation rate
- Temperature: 2°C per hour
- Humidity: 5% per hour
¾ Avoid using your Rockhopper 38 printer near heating systems, such as stoves or heaters.
¾ Avoid using your printer under strong lighting, such as halogen lamps, light bulbs or direct sun light.
When selecting a place for your printer, leave at least 200 mm in front and at the sides, and 300 mm at the
rear, as shown in the illustration below.
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3.2. WHAT’S IN THE BOX?
What’s in the box ?
¾ Rockhopper 38 printer unit
¾ Printer stand (packed separately)
¾ 1 Paper scroller (3”) including plastic flanges
¾ 1 Sheet-off knife, pre-installed in head
¾ Media Collection Basket
¾ Starter Software Kit
¾ Scroller Slip Ring
Accessories kit consisting of:
¾ Power cable
¾ Set of Eco-Solvent Plus ink cassettes (CMYK)
¾ User’s guide
¾ Waste bottle
¾ Extra Box with Roll Take-Up System (optional)
¾ Cleaning cartridges
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3.3. UNPACKING YOUR ROCKHOPPER 38 PRINTER
The printer body and printer stand are packed in two separate boxes. Unpack the printer body first.
Caution:
When unpacking the printer, check whether all parts described in the parts list are
included in the box. Consult your dealer if anything seems to be missing.
Lifting the machine out of the box should
be done by two people.
Protect the printer from shocks.
Do not dismantle the unit.
Procedure for unpacking the printer:
Step 1:
Open the printer body box.
Take out the accessories box and
scroller.
Step 2:
Open the accessories box and take out the User’s guide.
Step 3:
Remove the pieces of foam protecting the printer body during
transportation.
Step 4:
Remove all plastic materials wrapped around the printer.
Step 5:
Open the printer stand box. Check whether all parts described in the parts list are included in the box.
Consult your dealer if anything seems to be missing.
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Page 26 AP-75038, Rev. 1.0. – 27/05/04
3.4. PARTS LIST
3.4.1. Contents of the stand box:
Stand leg (left)
(1 pc)
Stand leg (right)
(1 pc)
Cross bar (2 pcs)
Plastic cover
(2 pcs)
Hexagon wrench
(1 large & 1 small)
Hexagon bolt (long) (4
pcs)
Hexagon bolt (short) (2
pcs)
+ premounted washers
Paper basket
assembly
(1 set)
3.4.2. Contents of the printer box:
Printer unit (1 pc)
3” Scroller (flange on
both sides) (1 set)
Accessories box
Slipring (1 pc)
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Page 27 AP-75038, Rev. 1.0. – 27/05/04
3.4.3. Contents of the accessories box:
Cleaning cartridges (4
pc)
Eco-Solvent Plus ink
Cassettes
(C,M,Y,K)
(1 each colour)
Power cable (1 pc)
User’s Guide
Waste bottle + waste
bottle bracket
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3.5. ASSEMBLING THE PRINTER
Caution:
Before lifting the printer body out of the box, make sure to remove all plastic wrapping
materials first, in order to avoid that the machine slips from your hands.
Step 1:
Unpack the stand and assemble it by screwing the left and right stand legs to the cross bars. To do this, use
the 4 long hexagon bolts and the large hex wrench provided. Make sure the leg welding points outwards and
the caster wheels are on the front. After securing the bolts permanently, put on the two plastic side covers.
(See 1 on figure below).
Step 2:
Place the printer onto the stand. The bottom part of the printer body has 4 spherical knobs that exactly fit
into the stand holes. Note that the front side of the stand is the side where the lockable caster wheels are
located. (See 2 on figure below).
Step 3:
Secure the printer body onto the printer stand using the 2 short bolts and the small hexagon wrench
provided. (See 3 on figure below).
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Step 4:
Loosen the wing screw which is fixed to the printing table (4) and remove the metal fixing plate (5) protecting
the printer head during transportation. (See 4 & 5 on figure below). Keep the metal fixing plate and wing
screw, since the printing head needs to be blocked during any transportation of your printer.
Caution:
Take care not to drop the wing screw inside the printer body. Should it fall in, do not
boot up your printer until the wing screw has been safely removed.
Remove the white tape that locks the sheet-off mechanism during transportation
(See 6 on figure below).
Step 5:
Remove the cable block between rail and cover (7).
Remove the lever block (8).
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Step 6:
Assemble the paper basket as follows :
Insert the metal bar into the small sleeve of the cloth basket. Then put on the two metal basket supports to
the left and the right side. Next insert the end caps onto the metal bar. (See 9 on the figure below).
Attach the cloth basket around the lower cross bar of the stand by way of the push buttons. (See 10 on the
figure below).
Secure the paper basket to the printer stand. Fix the front hook of the metal basket supports over the upper
cross bar of the stand, then in-between the two cross bars and finally under the lower cross bar. (See 11 on
the figure below).
The extra hooks provided on the metal basket supports are meant to stack your paper basket vertically along
the legs of the printer.
Step 7:
After setting up the printer, wheel it to the desired location and lock the caster wheels.
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