MUTOH Kona 760, Kona 1650, Kona 1400 Service Manual

Service
Manual
For machine versions:
A1, A2, A3 and A4
Based on firmware version 3.0.0 & Mutoh CutServer version 3.0.0
For service technicians only!
Service manual Kona cutting plotter

Copyright notice

COPYRIGHT © 27/4/10 Mutoh Europe nv All rights reserved.
Mutoh Europe nv reserves the right to modify the information contained in this manual at any time without prior notice.
This document may not be reproduced by any means, in whole or in part, without written permission of the copyright owner.
Mutoh furnished this document to support the Kona cutting plotter series. In consideration of the furnishing of the information contained in this document, the party to whom it is given, assumes its custody and control and agrees to the following:
The information herein contained is given in confidence, and any part thereof shall not be copied or reproduced without written consent of Mutoh Europe nv
This document or the contents herein under no circumstances shall be used in the manufacture or reproduction of the article shown and the delivery of this document shall not constitute any right or license to do so.
Service manual Kona cutting plotter

Parts replacement summary

The Service manual contains all necessary replacement procedures for every spare part available for the Kona. Though, when replacing parts it might be possible that there are additional actions necessary.
Please find below an overview:
1. Pen head replacement page44
Perform Y-Z measurement (diagnostics) page93Adjust sheeting-off knife position page91Perform EPOS calibration page103
2. Mainboard replacement page67
Before mainboard replacement
Take back-up parameters using the Mutoh CUTserver page98
After mainboard replacement
Uninstall and reinstall USB drivers on PC page96Load firmware via USB. page94Restore back-up parameters using the Mutoh CUTserver page99If there are no back-up parameters available, you have to do the
following:
Calibrate X and Y distance accuracy using the Mutoh CUTserver page102Perform Y-Z measurement (diagnostics) page93Perform EPOS calibration page103
3. Y-motor or Y speed reduction belt replacement page35
Adjust speed reduction belt to 3.5 kg page87
4. X-motor replacement page33
Adjust belt tension to 3.5 kg page86
5. Pressure roller assembly replacement page61
Adjust pressure of pressure rollers to 5,5 kg page90
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Service manual Kona cutting plotter

Table of contents

Chapter 1 Regulations and safety information . . . . . . . . . . . . . 9
1.1 Warnings, cautions and notes . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.2 Compliance with the following regulations . . . . . . . . . . . . . . 10
1.3 Important notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.4 Safety labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Chapter 2 Product overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.1 Dimensions machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.2 Installation environment requirements . . . . . . . . . . . . . . . . . . 14
Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Ambient conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Room conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.3 Part names and functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.4 Overview operation panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Main menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Settings or actions menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Adjust value menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
2.5 Menu overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
User mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Diagnostics mode 1 and 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
2.6 Machine version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Service manual Kona cutting plotter
Chapter 3 Part replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
3.1 Cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Side covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Y-rail cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Penhead cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Front platen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Rear platen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
3.2 X-motor and drive belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
3.3 Y-motor assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Exploded view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Y-motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Y-drive pulley and speed reduction belt . . . . . . . . . . . . . . . . . . . . . . 38
Y-return pulley . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
3.4 Penhead assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Exploded view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Penhead FFC (flexible flat cable). . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Penhead assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Penhead drive belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Sheet-off mechanism. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
EPOS sensor block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Y-origin flex PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
3.5 Grit shaft. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Exploded view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Grit shaft and support rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
3.6 Pressure roller assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Exploded view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Pressure roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Pressure roller assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
3.7 Cutting mat. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
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3.8 Electronics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
X and Y motor fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Penhead PCB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Touchscreen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Vacuum fans. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Chapter 4 Adjustments and calibrations . . . . . . . . . . . . . . . . . 85
4.1 Mechanical adjustments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
X drive belt tension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Y drive belt tension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Penhead drive belt tension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Pressure roller pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Sheeting-off knife position. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
YZ measurement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
4.2 Software and drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Download latest software and drivers . . . . . . . . . . . . . . . . . . . . . . . . 94
Firmware installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
How to uninstall the USB drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
How to install the USB drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
USB icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
4.3 Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Backup parameters of machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Restore parameters of machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
4.4 Mutoh CutServer tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Tracking test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
XY-distance accuracy test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
4.5 EPOS calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Service manual Kona cutting plotter
Chapter 5 Diagnostics mode . . . . . . . . . . . . . . . . . . . . . . . . . . 105
5.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
5.2 How to start up in diagnostics mode 1 and 2 . . . . . . . . . . . . 106
Diagnostics 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Diagnostics 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
5.3 Menu overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Encoder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
PWM test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Accuracy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
YZ profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Tool Force . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Actuators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Aging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Chapter 6 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
6.1 Troubleshooting when no error is displayed . . . . . . . . . . . . 122
General troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Recoverable error messages with no error ID number. . . . . . . . . 126
6.2 Troubleshooting when an error is displayed . . . . . . . . . . . . 128
Errors with error number (ID 1009-6115) . . . . . . . . . . . . . . . . . . . . 128
Contourcutting errors and warnings (ID 6201-6271). . . . . . . . . . . 131
MGL errors (ID 4000-5000) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
BREVID_ERROR_HW_REVISION (6110-6120) . . . . . . . . . . . . . 139
FPGA ERRORS (6140 - 6150) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
RAM ERRORS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Other errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
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Service manual Kona cutting plotter
Regulations and safety information
Chapter1 Regulationsand
safetyinformation
Warnings, cautions and notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Compliance with the following regulations . . . . . . . . . . . . . . . . . . . . . . . 10
Important notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Safety labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1
Service manual Kona cutting plotter
Regulations and safety information

1.1 Warnings, cautions and notes

Safety terms in this manual and the contents of warning labels attached to the cutter are categorized into the following three types, depending on the degree of risk (or the scale of accident).
Read the following explanations carefully and follow the instructions in this manual.
Safety terms Details
Important Must be followed carefully to avoid death or serious bodily injury.
Caution
Notes
Must be observed to avoid bodily injury (moderate or light) or damage to your equipment.
Contains important information and useful tips on the operation of your cutter.

1.2 Compliance with the following regulations

The CE marking is a mandatory European marking for certain product groups to indicate conformity with the essential health and safety requirements set out in European Directives.
By affixing the CE marking, the manufacturer, his authorized representative, or the person placing the product on the market or putting it into service ensures that the item meets all the essential requirements of all applicable EU directives and that the applicable conformity assessment procedures have been applied.
This product is tested and approved by the Canadian Standards Association (CSA), this to provide increased assurance of quality and safety.
The product is tested according to IEC60950. This standard tries to cover all safety aspects.
Mechanical, electricalChoice of componentsChoice of materials: flammability!Connectors, cables …Fire enclosure
This means the product is safe for users, service personnel and production personnel.
CSA International certification is not a legal commitment but it assures the quality and safety of the machine.
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Service manual Kona cutting plotter
Regulations and safety information
Your product is designed and manufactured with high-quality materials and components, which can be recycled and reused.
When this crossed-out wheeled bin submenu is attached to a product, it means the product is covered by the European Directive 2002/96/EC - WEEE regulation.
Please inform yourself about the local separate collection system for electrical and electronic products.
Please act according to local rules and do not dispose of your old products with your normal household waste. The correct disposal of your old product will help prevent potential negative consequences for the environment and human health.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial
FCC
ICES
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
This Class A digital apparatus complies with Canadian ICES-003.

1.3 Important notes

1
This machine has a double pole / neutral fusing.Technical problems and maintenance, which require the cutter to be opened, can only be
done by qualified personnel who were trained to repair this type of machine.
Unauthorized removing of covers and/or overruling safety locks can be dangerous and will
result in your guarantee becoming void.
After powering OFF the machine, wait at least 10 seconds before powering ON again. Not
respecting this time interval could damage the machine.
The cutter must be connected to an earthed mains socket-outlet.
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Regulations and safety information

1.4 Safety labels

Label Description
Be careful not to get stuck between the following moving parts:
Cutting headGrit rollers
Be sure not to stare in the laser mounted on the cutting head.
Serial number label providing you the following information:
Serial numberUnit namePower supply requirementsRegularisationsClass A productAddress Mutoh Europe n.v.
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Service manual Kona cutting plotter
Product overview

Chapter 2 Product overview

Dimensions machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Installation environment requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Ambient conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Room conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Part names and functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Overview operation panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2
Main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Settings or actions menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Adjust value menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Menu overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
User mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Diagnostics mode 1 and 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Machine version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
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Humidity (%)
10 16 32 35
35
70
75
Product overview

2.1 Dimensions machine

Kona 760 Kona 1400 Kona 1650
Width 1200 mm / 47,2” 1850 mm / 72,8” 2090 mm / 82.3” Depth 260 mm / 10,2” 490 mm / 19,3” 490 mm / 19,3” Height 275 mm / 10,8” 1150 mm / 45,3” 1150 mm / 45,3” Weight (options excl.) 21 kg / 46,3 lb 48 kg / 105,8 lb 52 kg / 114,6 lb Weight (options incl.)
Media support rollsMedia basketRoll off system
40 kg / 88,9 lb 56 kg / 123,5 lb 63 kg / 138,9 lb

2.2 Installation environment requirements

2.2.1 Power supply

Voltage 100-240 V ACCurrent 1,5 AFrequency 50-60 Hz

2.2.2 Ambient conditions

Operation environment
Temperature: 10°C - 35°CHumidity: 35% - 75% non-condensing
Recommended environment (dark area)
Temperature: 16°C - 32°CHumidity: 35% - 70% non-condensing
Variation rate
Temperature: 2°C per hourHumidity: 5% per hour
T(°C)
Storage environment
Temperature: 0°C - 50°C
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2.2.3 Room conditions

a
b
c
d
Please protect your cutter from moisture, dust, draughts and direct sunlight (to prevent
possible media detection and epos readout issues). It is best to keep your machine away from open windows and air-conditioners.
See to it that there is an adequate space around the cutter so that ventilation is not
obstructed.
Avoid unnecessary vibrations and set up your cutter on a level surface.Be sure to have some free space on each side of the Kona to ease the operating of it.
Service manual Kona cutting plotter
Product overview
2
a = at least 1 meterb = at least 1 meterc = at least 1 meterd = at least 0,2 meter
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Product overview

2.3 Part names and functions

Description Extended description
1 Pressure rollers To push the media against the grit rollers
2 Media guide
3 Cutting mat
4 Grit rollers
5 Control panel touch screen To make various settings before and during cutting
6 Cutting head
7 USB inlet To connect the USB cable
8 Power inlet and power switch To connect the power cable and power on the unit
9 Roll conveyor To support and roll-off the vinyl
10 Stand and wheels To move the cutter easily
11 Media bag To collect the media when sheeting off
12 Roll-off system To roll-off pre printed vinyl
A guiding platform with vacuum fans to transport the media as flat as possible during cutting
Provides a reliable cutting surface and minimizes damage to the knife tip
Rollers with a granular surface to move the media front and backwards
Assembly of cutting knife, sheet-off mechanism and EPOS sensor
13 Pressure roller lever To lower and raise the pressure rollers
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2.4 Overview operation panel

2.4.1 Main menu

Service manual Kona cutting plotter
Product overview
2
Description Extended description
1 Settings button Open the settings menu 1/4
2 Actions button Open the actions menu 1/2
This icon will appear as from the
3 USB indication
4 Play / pause button Pause or resume a job
5 Cancel button Cancel a job
moment the Kona is connected via USB to the computer AND the correct drivers are installed.
AP-74380 - Revision 1.1 17
Service manual Kona cutting plotter
Product overview

2.4.2 Settings or actions menu

Description Extended description
1 Home button Go back to the home menu (the menu shown above)
2 Settings button Open the settings menu 1/4
3 Actions button Open the actions menu 1/2
4 Back / cancel button Go back to the previous menu in the hierarchy
5 Previous button Go back to the previous page within a menu level
6 Next button Go to the next menu page within a menu level
7 Menu button Open the respective menu
18 AP-74380 - Revision 1.1

2.4.3 Adjust value menu

Service manual Kona cutting plotter
Product overview
2
Description Extended description
1 Home button Go back to the home menu (the menu shown above)
2 Settings button Open the settings menu 1/4
3 Actions button Open the actions menu 1/2
4 Back / cancel button
5 Numeric keyboard Type the requested set value
6 Save button Save the new value
7 Decrease button Decrease the value with one digit
8 Increase button Increase the value with one digit
9 Erase button Delete the last digit
10 Erase all button Erase the complete value
Go back to the previous menu in the hierarchy and/or cancel the settings change
Note
It is impossible to exceed a maximum value. The cutter will beep twice if you
try.
The value will be displayed in blue when the chosen value is smaller than the
minimum value.
AP-74380 - Revision 1.1 19
Service manual Kona cutting plotter
Product overview

2.5 Menu overview

2.5.1 User mode

Main menu Sub menus BOLD = default value
Settings 1/4 Velocity Tool down 1 - 60 -100 cm/s
Offset Offset 0.1 - 0.5 - 1 mm
Force Force 20 - 100 - 450 g
To ol Drag knife
Load mode With front
Load Length 100 - 1000 - 10000 mm
Settings 2/4 Smoothing On
Prefeed 0 - 1000 - 10000 mm Sheet off Mode Automatic
Max. length 0 - 2000 - 10000 Job Focus Accuracy
Auto shuffle On
Origin Center
Page Mode 0 - 1 - 2
Tool up 1 - 100 cm/s
Te st
Te st
Pen
Without front, uneven media With front, uneven media Without front
Off
Manual Disabled
Margin 1 - 5 - 250 mm Velocity 10 - 60 - 100 cm/s
Speed
Off
Lower right
Lower left Upper right Upper left
20 AP-74380 - Revision 1.1
Service manual Kona cutting plotter
Product overview
Main menu Sub menus BOLD = default value
Settings 3/4 Epos Alignment Automatic
Manual
Language English
Greek Polski Portugues Italiano Espanol Deutsch Francais Nederlands
Protocol Emulation HPGL2
HPGL MHGL2 MHGL
VS/ZF/AS Accept
Ignore
Resolution 0.010 mm
0.025 mm
Swap Alert Singletool / multitool Cut Through Velocity 1 - 15 - 100 cm/s
Force 20 - 250 - 450 g Te st Up Distance 0.1 - 2.0 mm Down Distance 0 - 10 - 100 mm
Epos Alignment Automatic
Manual
Settings 4/4 Diagnostics
Screen Beep Off
Defaults Yes / No Information Firmware
User
Refer to Diagnostics mode 1 and 2 on page23
On
Contrast 0 - 25 - 40% Brightness 0 - 50 - 100% Animation Wait Time
Play
Machine Company
2
AP-74380 - Revision 1.1 21
Service manual Kona cutting plotter
Product overview
Main menu Sub menus BOLD = default value
Actions 1/2 Jogging
Actions 2/2 Copies 0 - 1 - 100
Origin Cut Through Trim poster Length
Width
Contour Cut Multi frame Single scan
Repeat mode
Single frame Single scan
Repeat mode
Manual Length
Width Direction
EPOS Read Sheet-off Yes / No
22 AP-74380 - Revision 1.1

2.5.2 Diagnostics mode 1 and 2

Refer to Diagnostics mode on page105 for further details.
Connection
Encoder
PWM test
Defaults
Accuracy
Machine
X Y X Y Z X Y Z
User
X Y
Service manual Kona cutting plotter
Product overview
Availability
Diagnostics 1 Diagnostics 2
2
Too l Fo rc e
Actuators
Sensors
Aging
Screen
YZ profile
Measure
Verify Laser
Fan
Buzzer
Leds
Media front left
Media front right
Media rear
Lever
Pinch flap
Dip switches
XY voltage
EPOS
Tool
Sheet off
Cut through
VCM
Touchfield
AP-74380 - Revision 1.1 23
Service manual Kona cutting plotter
Product overview

2.6 Machine version

Each machine has its own version number existing out of a letter (version) and a number (revision), e.g. A2.
Some parts integrated in a machine with a
higher version number, might not be downwards-compatible with machines containing a lower version number.
Example: Parts tagged with version C are NOT downwards compatible with machines
from version A and B
Some parts integrated in a machine with a higher revision number, are downwards
compatible with machines containing a lower revision number.
Parts that are different due to different version-numbers, will be tagged on the sparepart-list, with a serial number. (refer to the table below)
When spare parts have to be ordered, please always verify the serial-number on the cutter, with those on the sparepart-list, to ensure you use the correct part!
Serial numbers Machine version number
LA-1909xx A1
LA-1910xx and LA-1911xx A2
LA-1912xx A3
LA-1001xx to LA-1007xx A4
The version label of the machine can be found behind the right side cover.
Refer to Cover removal > Side covers on page 28
Note
The list of differences between the versions can be requested at our service department (service@mutoh.eu
24 AP-74380 - Revision 1.1
).
Service manual Kona cutting plotter
Part replacement

Chapter 3 Part replacement

Important
Before replacing parts, be sure to take the following precautionary measures:
Power OFF the cutterUnplug the power cableDisconnect all other cables
Only the parts described in this chapter may be replaced and are available as a
spare part.
Refer to the latest spare part price list and exploded views to find the correct
partnumber and price.
3
Cover removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Side covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Y-rail cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Penhead cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Front platen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Rear platen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
X-motor and drive belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Y-motor assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Exploded view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Y-motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Y-drive pulley and speed reduction belt. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Y-return pulley . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Penhead assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Exploded view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Penhead FFC (flexible flat cable). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Penhead assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Penhead drive belt. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Sheet-off mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
EPOS sensor block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Y-origin flex PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
AP-74380 - Revision 1.1 25
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Part replacement
Grit shaft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Exploded view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Grit shaft and support rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Pressure roller assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Exploded view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Pressure roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Pressure roller assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Cutting mat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Electronics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
X and Y motor fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Penhead PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Touchscreen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Vacuum fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
26 AP-74380 - Revision 1.1

3.1 Cover removal

1
2
3
4
5
6
Description Get access to the following parts Removal procedure
Service manual Kona cutting plotter
Part replacement
3
1
Left cover
2
Y-rail cover
3
Rear platen
4
Penhead cover
5
Right cover
Belt return pulley assyGrit shaft drive pulley and belt
Penhead assemblyHead FFC (flex flat cable)Pressure roller assemblyTouchscreen assembly
Rear paper sensorPower supplyX-motor assembly
EPOS blockSheet-off assemblyPenhead assemblyPenhead boardY-origin flex PCB
Y-motor assemblySpeed reduction pulleyPressure roller up/down sensorMainboard flatcablesPower inlet
page 28
page 29
page 32
page 30
page 28
6
Front platen
AP-74380 - Revision 1.1 27
Paper front sensors (2)MainboardX-motor connector
page 28
Service manual Kona cutting plotter
2x
Part replacement

3.1.1 Side covers

Tools necessary
P2 screwdriver
Removal procedure
Step 1: Remove the 2 screws fixing the side cover.
Step 2: Hook off the side covers.
Reassembling notes
When reinstalling the cover, hook it over the positioning points of the side frame.
28 AP-74380 - Revision 1.1

3.1.2 Y-rail cover

4x
Tools necessary
P2 screwdriver
Removal procedure
Service manual Kona cutting plotter
Part replacement
Step 1: Remove on of the side covers first.
Refer to Cover removal > Side covers on page 28
Step 2: Loosen the 4 screws fixing the Y-rail cover.
Step 3: Remove the Y-rail cover.
3
AP-74380 - Revision 1.1 29
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3x
Part replacement

3.1.3 Penhead cover

Tools necessary
P2 screwdriver
Removal procedure
Step 1: Remove side covers and Y-rail cover first
Refer to Cover removal > Y-rail cover on page 29
Step 2: Remove the 3 screws fixing the penhead cover.
Step 3: Remove the penhead cover.
30 AP-74380 - Revision 1.1
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