MUTOH DT- Operation Instructions Manual
Mutoh’s Digital
Transfer Printer
DT-Series Printers
Operation Instructions
MUTOH EUROPE N.V. AP-75171, Rev : 1.1, 25/06/2004
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AP-75171, Rev. 1.1, 25/06/04
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COPYRIGHT NOTICE
COPYRIGHT © 2004 Mutoh Europe N.V. All rights reserved.
This document may not be reproduced by any means, in whole or in part, without written permission of the
copyright owner.
This document is furnished to support the Mutoh’s DT-Series Printers. In consideration of the furnishing of
the information contained in this document, the party to whom it is given, assumes its custody and control
and agrees to the following:
The information herein contained is given in confidence, and any part thereof shall not be copied or
reproduced without written consent of Mutoh Europe N.V.
This document or the contents herein under no circumstances, shall be used in the manufact ure or
reproduction of the article shown and the delivery of this document shall not constitute any right or license to
do so.
June 2004
Published: Mutoh Europe N.V., Archimedesstraat 13, B-8400 Oostende, BELGIUM
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Dear Customer,
As you know, Mutoh Europe’s core business is outdoor printing and signmaking .
A very interesting niche market is digital textile printing. Digital printing can play an important role in the
world of textile printing. Thanks to lots of new developments and the technological possibilities of digital
printing, (such as increasing output speeds, inks offering wider colour gamuts, new ink formulations to
provide durable prints, new coating technologies, etc…,) the gap between traditional machinery (e.g. rotary
screen printers) and drop on demand inkjet narrows considerably.
One application possibility in the field of digital textile printing is heat transfer apparel.
Mutoh’s DT-Series Printers are offered in two different models, i.e. 65” (1653 mm) media width and 90”
(2280 mm) media width.
The Mutoh’s DT-Series Printers are specifically suited to print on transfer paper using water-based dispe rse
dye inks. They incorporates heavy-duty motorized unwinding/winding system for perfect me dia handling and
tracking, 8 drop on demand micro piezo inkjet heads (360 nozzles per colour channel), pre-heater and dryer
and a variable head height from 1.2 mm to 4.0 mm to neutralise media cockling (maximum media thickness
1.1 mm).
This manual provides you all required information to set-up and start the Mutoh machine.
Happy printing !
Mutoh Europe N.V.
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TABLE OF CONTENTS
1. Safety Instructions............................................................................................................................9
1.1. Introduction...............................................................................................................................9
1.2. Warnings, Cautions and Notes..................................................................................................9
1.3. Important safety instructions.....................................................................................................9
1.4. Warning labels ........................................................................................................................12
1.4.1. Handling the warning labels ............................................................................................12
1.4.2. Warning and operation procedure labels on front side....................................................13
1.4.3. Warning labels on rear side..............................................................................................14
1.4.4. Warning labels involving the special shipping liquid......................................................15
1.5 Perfect Media Handling...........................................................................................................16
1.5.1. Measurements to prevent media cockling........................................................................16
1.5.2. Measurements to minimize head touching cockling media.............................................18
2. Installation Procedures...................................................................................................................21
2.1. Installation environment requirements....................................................................................21
2.2. Unpacking...............................................................................................................................23
2.2.1. Unpacking packaging box of the main unit.....................................................................23
2.2.2. Unpacking stand packaging box + KIT ...........................................................................24
2.2.3. Unpacking unwinder / winder 100 box............................................................................25
2.3. Verification of packaged items...............................................................................................26
2.3.1. Packaging box of the main unit .......................................................................................26
2.3.2. Accessories box ...............................................................................................................27
2.3.3. Stand packaging box + KIT.............................................................................................28
2.3.4. Unwinder / Winder 100 Box............................................................................................28
2.4. Part names and functions........................................................................................................29
2.4.1. Front.................................................................................................................................29
2.4.2. Back .................................................................................................................................30
2.4.3. Position and function of the heating elements.................................................................31
2.5. Assembling the unit ................................................................................................................32
2.5.1. Assembling the stand.......................................................................................................32
2.5.2. Installing the stand...........................................................................................................33
2.5.3. Fixing the printer body onto the stand.............................................................................34
2.5.4. Removal of protective packaging material ......................................................................35
2.5.5. Installing the printer.........................................................................................................37
2.6. Installing Unwinder / winder 100 and waste bottle ................................................................38
3. Preparing for a job .........................................................................................................................39
3.1. Introduction.............................................................................................................................39
3.2. Connecting the power cable....................................................................................................39
3.3. Connecting the foot switch .....................................................................................................42
3.4. Connecting the printer to your PC ..........................................................................................44
3.4.1. System requirements........................................................................................................44
3.4.2. Selecting cables................................................................................................................44
3.4.3. Connecting the Centronics interface................................................................................44
3.4.4. Connecting the network interface....................................................................................45
3.5. Turning the power ON/OFF....................................................................................................47
3.5.1. Turning the power ON.....................................................................................................47
3.5.2. Turning the power OFF....................................................................................................48
3.6. Installing ink cassettes ............................................................................................................50
3.7. Media handling .......................................................................................................................53
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3.7.1. Loading roll media...........................................................................................................53
3.7.2. Setting media type............................................................................................................57
3.8. Media retainers (media holder)...............................................................................................59
3.9. Using the ETT system.............................................................................................................62
3.10. Pressure rollers disabler tool.................................................................................................65
3.11. Controlling the heater elements ............................................................................................68
4. Daily Maintenance.........................................................................................................................71
4.1. Replacing ink cassettes ...........................................................................................................71
4.2. Replacing the cutting blade.....................................................................................................74
4.3. Replacing the waste liquid tank..............................................................................................79
4.4. Cleaning..................................................................................................................................81
4.4.1. Cleaning the outer case....................................................................................................81
4.4.2. Cleaning the inside of the printer.....................................................................................82
4.4.3. Head cleaning...................................................................................................................83
4.4.4. Cleaning the cleaning wiper.............................................................................................85
5. Understanding the Operation Panel & Printer Controls.................................................................87
5.1. Operation panel.......................................................................................................................87
5.2. Printer status............................................................................................................................89
5.2.1. Normal .............................................................................................................................89
5.2.2. Setting menu display........................................................................................................89
5.2.3. Changing the printer status ..............................................................................................90
5.2.4. Details of the setup items.................................................................................................91
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1. SAFETY INSTRUCTIONS
1.1. INTRODUCTION
This chapter explains the meaning of safety terms for personnel who operate this equipment, important
safety instructions and the positions of the warning labels.
Important :
• Be sure to follow all instructions and warnings on this manual when using
the equipment.
1.2. WARNINGS, CAUTIONS AND NOTES
Safety terms in this manual and the contents of warning labels attached to the printer are categorized into
the following three types depending on the degree of risk (or the scale of accident ).
Read the following explanations carefully and follow the instructions in this manual.
Safety terms Details
Important Must be followed carefully to avoid death or serious bodily injury
Caution Must be observed to avoid bodily injury (moderately or lightly) or damage to your
equipment
Notes Contains important information and useful tips on the operation of your printer
1.3. IMPORTANT SAFETY INSTRUCTIONS
General safety instructions that must be observed to use the equipment safely are explained below.
¾ Do not place the printer in the following areas. Doing so may result in the printer tipping or falling
over and causing injury.
• Unstable surfaces
• Angled place
• Areas subject to vibration by other equipment
¾ Do not stand on or place heavy objects on your printer. Doing so may result in the printer tipping
or falling over and causing injury.
¾ Do not cover the ventilation hole of your printer with cloth, such as a blanket or table cloth. Doing
so could obstruct ventilation and cause fire.
¾ Do not place the printer in humid and dusty areas. Doing so may result in electrical shock or fire.
¾ Do not use a damaged power cable. Doing so may result in electrical shock.
¾ Do not attempt to plug in electrical plugs with wet hands. Doing so may result in electrical shock.
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¾ Do not connect earth cables in the following areas.
• Gas pipes → Doing so may cause fire or an explosion.
• Earth terminals for telephone line or lightening rod → Doing so may cause a large flow of
voltage if lightening occurs.
• Water pipes or faucets → If there is a plastic part in the pipe, the earth will not work
properly.
¾ Do not insert or drop metal or inflammable objects into openings, such as ventilation outlets.
Doing so may result in electrical shock and fire.
¾ Stop using your printer if a liquid is spilled into it. This may cause electrical shock or fire. Turn the
printer off as soon as possible, unplug the power cord, contact your local MUTOH dealer.
¾ Be sure to use the attached cable. Otherwise, electrical shock or fire may occur.
¾ Be sure to use the specified voltage (AC 100 V to 120V, or AC 220V to 240V). Otherwise,
electrical shock or fire may occur.
¾ Use electricity directly from a power outlet (AC 100 V to 120V, or AC 220V to 240V). Do not put
many loads on one electrical output. Otherwise, heat may be generated and cause fire.
¾ Be sure to use an outlet with an earth terminal and use the terminal correctly. Otherwise,
electrical shock or fire may occur.
¾ Follow the instructions below when handling the power cable.
o Do not modify the cable.
o Do not put heavy objects on the cable.
o Do not bend, twist or pull the cable.
o Do not wire the cable near equipment that generates heat.
¾ Follow the instructions below when handling the power plug. Otherwise, fire may occur.
o Wipe away dust and any other residue before inserting the plug.
o Ensure that the plug is firmly inserted as far as it will go.
¾ When handling the foot switch, be aware of the following:
o Do not place anything heavy on the foot switch.
o Do not bend the cable of the foot switch with force and do not pull.
o Do not place the foot switch near thermal devices.
¾ When handling ink cassettes, be careful that ink does not get in your eyes or on your skin.
However, if this happens, flush immediately with water. Otherwise, your eyes may become
congested or inflamed slightly. If you feel discomfort, consult a doctor immediately.
¾ Do not disassemble ink cassettes. Otherwise, ink may get in your eyes or on your skin.
¾ Be careful not to pinch your fingers when opening and closing the cover of the ink compartment.
¾ Be careful not to pinch your fingers when opening and closing the front cover.
¾ Follow the instructions below when connecting the network interface cable. Otherwise, electrical
shock or fire may occur.
o Do not touch the connector.
o Do not connect the network cable connector that is not the same specification to the
interface board.
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¾ When cutting the roll media, be careful of the following. Incorrect handling can result in injury to
the hands and fingers from the razor blade.
o When holding the media, do not place fingers over the media cut groove.
o Move the razor blade slowly along the media cutting groove.
¾ Do not use thinner, benzene, alcohol or other active agents. Doing so may result in damage or
paint peeling from the casing.
¾ Be careful not to spill water inside the printer. Doing so may result in a short circuit.
¾ Be careful not to touch the heaters during or after operation. Doing so may result in burns.
¾ Never open the covers fixed with screws. Doing so may result in electrical shock or a
malfunctioning in the printer.
¾ Do not touch the cutter blade. Doing so may result in bodily injury.
¾ Do not cut hard objects or drop the cutter. Doing so may damage or chip the cutter blade.
¾ Do not bend or pull the waste fluid tube. Doing so may cause that the waste fluid will leak out and
malfunction in the product.
¾ Do not touch the cleaning wiper or the head cap unit while cleaning the cleaning wiper. Doin g so
may result in poor head cleaning because of oil on your hands.
¾ Do not tilt the printer, stand it against a wall or turn it upside down. Doing so may cause ink to
leak inside the printer. Movement after transport is also not covered by the warranty.
¾ When installing options, do not touch the elements on the circuit board. The elements on the
boards can be very hot and can cause burns.
¾ Have four or more people unpack and assemble the printer.
¾ When lifting the printer out of the packing box, be sure to remove the vinyl cover first, then grab
the holding grips on the sides of the printer. Lifting the printer with the vinyl cover on may cause
your hands to slip and drop or damage the printer.
¾ Have two or more people transport the printer.
¾ Ensure that the plug has been disconnected from the power socket when it is not to be used for a
long time.
¾ Earth wires must be connected to wires or terminals that fulfill the conditions below.
o Earth terminals of power sockets
o Earth wires with copper morsel that is at least 650 mm under the ground
¾ Earth wires must be connected to wires or terminals that fulfill the conditions below.
¾ Keep the printer horizontal during transportation.
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¾ Be sure to do the following before attaching options.
o Turn the printer off.
o Unplug the power cord from the socket.
o Unplug cables connected to the printer. Otherwise, damage to the printer or your computer
may occur.
o Remove electrostatic charge from your clothes and body by touching the metal parts of the
printer.
o Electronic components such as the memory may malfunction if exposed to an electrostatic
charge.
¾ The unit is delivered / shipped with special shipping liquid. This to prevent air coming into the ink
supply system. Make sure that air never comes into the ink supply system.
1.4. WARNING LABELS
The handling, attachment locations, and types of warning labels are explained below.
Warning labels are attached on areas which require attention. Read and understand the po sitions and
contents thoroughly before performing your work.
1.4.1. Handling the warning labels
Be sure to note the following when handling the labels.
Notes :
• Make sure that all labels can be recognized. If text or illustrations cannot be seen
clearly, either clean or replace the label.
• When cleaning labels, use a cloth with water or neutral detergent. Do not use a
solvent or gasoline.
• If a warning label is damaged, lost or cannot be recognized, replace the label.
When replacing warning labels, contact your local MUTOH dealer.
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1.4.2. Warning and operation procedure labels on front side.
No. Type
1
2
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1.4.3. Warning labels on rear side.
No. Type
3
CAUTION
THIS UNIT HAS TWO POWER SUPPLY CORDS, WHEN WiNDING
UNIT IS PROVIDED. TO REDUCE THE RISK OF ELECTRICAL
SHOCK, DISCONNECT ALL POWER SUPPLY CORDS
BEFORE SERVICING.
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1.4.4. Warning labels involving the special shipping liquid.
Nr. Description
1
BEFORE powering on printer,
REMOVE clamp from waste tubes:
On right bottom side of machine!
Remove dummy cassettes before powering on the printer.
2
BEFORE powering on printer;
REMOVE clamps from waste tubes
3
You can also find a label on each of the 8 dummy cassettes:
Dummy cassette, please remove before powering on the printer.
4
BEFORE powering on printer,
REMOVE dummy cassettes.
5
Plastic bag with the 8 waste tubes and clamps
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1.5 PERFECT MEDIA HANDLING
The DT-series printer prints on transfer paper with water-based disperse dye inks. An annoying effect of
transfer paper when coming into contact with ink is expansion of the media.
Notes :
The transfer papers with a low g/m², the thinnest, are most sensitive to expanding. This
expansion results in media coming up from the print platform between the different
pressure rollers.
Therefore, the DT-series printer has been specially developed to avoid the media cockling to occur and to
minimize the print heads to touch the media when minimal media cockling occurs.
1.5.1. Measurements to prevent media cockling
Media cockling is prevented to avoid the print heads to touch the media (protect heads and print result) and
to avoid the cockling structure to become apparent in the print result.
1.5.1.1. Unwinder / winder 100
The unwinder / winder 100 system always provides an equal tension on the media when printing.
It is important that the unwinder / winder 100 is perfectly lined out to prevent cockling. To line out the
unwinder / winder 100, please refer to the user’s guide “Handling Roll Media”.
Caution :
• Before installation and alignment of the unwinder / winder 100, please make sure
the printer is placed level!
1.5.1.2. Print environment of transfer paper
Environmental Recommended
working environment
Temperature: 19℃ - 26℃
Humidity: 30% to 60%, without condensation
Notes :
Please note that some inks require a humidity of more than 50%, other inks can be used
at 30% humidity. Please contact your ink supplier for optimum printing conditions.
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Caution :
• The size of the recommended media can change at a fixed ratio according to the
temperature changes of the working environment. Before using media, place the
media roll in the working environment for at least 24 hours, to have it match to the
temperature of the working area.
• Printing before the media could accommodate to the printing environment may
cause media jams due to slippage or creases. This also adversely effects the
quality of printing.
1.5.1.3. Pre-heating of the transfer paper
The DT-series printer is equipped with a pre-heater. (Range up to 50°C.)
Caution :
• We recommend you to set the pre-heater temperature at 50°C. This to be sure that
transfer paper is already expanded a little before reaching the pressure rollers.
1.5.1.4. Extra fans
The DT-series printer is equipped with extra fans to keep the transfer paper flat on the print platform.
Caution :
• We recommend you to select “HIGH” in the vacuum menu. Only use “Low” or
“Medium” when using sheet media.
1.5.1.5. Pressure rollers disabler tool
The pressure roller disabler tool allows a pressure roller to be lifted while printing, thus providing the
necessary space for media to expand.
Caution :
• When using roll media, we recommend you to use two pressure rollers disabler
tools on both side of the media, as well as two on 1/3 and two on 2/3 of the media.
• It is not necessary to use pressure rollers disabler tools when using sheet media.
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1.5.1.6. Media Retainers (holders)
The media cockling causes the transfer paper edges to curl. Media retainers keep the media edges pushed
down.
Caution :
• When using roll media, we recommend you to always use the media retainers.
Caution :
• When using the media retainers, do not use the cut function.
Notes :
• When using sheet media, media retainers are not necessary used. If used, please
make sure the media is loaded correctly straight. Otherwise, media can slant and
the media retainers could tear the transfer paper.
1.5.2. Measurements to minimize head touching cockling media
In case of media cockling following tools are available to avoid the print heads to touch the media (protect
heads and print result).
1.5.2.1. ETT (patent pending)
The ETT Extra Tension Tool pulls the media in line with the print platform. The tension on the sides is
always bigger than in the middle. As a result possible curls are straightened.
Notes :
• Always make sure that the edges of the media are supported by the edges of the
ETT.
• Only use the middle part of the ETT if media with is larger than 51”.
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1.5.2.2. Head Height
The DT-series printer can be set at the following head heights : 1.2 mm (LOW), 2.2 mm (MIDDLE) and 4 mm
(HIGH).
Caution :
• We recommend you to use the lowest possible head height. This to obtain the best
printing quality.
Caution :
• At all head heights, be sure that the correct media thickness is set!
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2. INSTALLATION PROCEDURES
2.1. INSTALLATION ENVIRONMENT REQUIREMENTS
Install the unit on a proper location referring to the following.
Important :
• Do not place the printer on a location under the following conditions. Doing
so may cause the product to fall, become damaged, or cause injury.
o Unstable surfaces
o Slanted surfaces
o Locations that are subject to vibration from other product
• Do not stand on the printer or place any heavy objects on it. Doing so may
cause it to fall over, become damaged, or cause injury.
• Do not cover the ventilation hole of the printer with cloth, such as a blanket
or table cloth. Doing so could prevent the printer from ventilating and cause
fire.
• Keep the printer away from humid and dusty areas. Humidity may result in
electrical shock or fire.
Choose a place for printer installation following the requirements in the table below.
65” model 12.7m² (144ft²) or larger. Frontage of 4.7m (15.7ft) or greater.
Area
90” model 14.3m² (162ft²) or larger. Frontage of 5.3m (17.7ft) or greater.
Floor loading capability 2490Pa (300kg/m²) or over
Voltage AC100V - 120V or AC220V – 240V
Frequency
50/60Hz±1Hz
Electrical
Capacity AC100V - 120V: 12A or more
AC220V - 240V: 6A or more
Recommended
working environment
Temperature: 25℃
Humidity: 30% to 60%, without condensation
Operational conditions
Temperature: 19℃ to 26℃
Humidity: 30% to 60%, without condensation
Rate of change
Temperature: No more than 2℃per hour
Humidity: No more than 5% per hour
Environmental
Storage environment
Temperature: -20℃ to 60℃
Humidity: 5％ to 85%, without condensation (When ink has
been discharged.)
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Notes :
• Avoid the following temperature and humidity conditions. Otherwise, printed
images may appear differently from what you expect:
o Places where sudden changes in temperature and humidity are expected,
even though the condition is within the range written above.
o Places where direct sunlight or excessive lighting are expected.
o Places where air conditioners blow directly.
• MUTOH recommends that the printer should be installed where air conditioning can
be adjusted easily.
Install the product on a flat surface that fulfills the following conditions.
Notes :
• Refer to “Product Specifications” of the User's Guide for the information of the
product.
a=1000mm b=1000mm c=1500mm d=600mm e=1250mm
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2.2. UNPACKING
The unpacking procedure is described below.
The product is sent to the user in 3 boxes, 1 for the main unit, a second for the stand and one for the
unwinder / winder 100 system.
Caution :
• When unpacking this product, always work with at least 4 people.
• When removing this product from the packaging box, always remove the vinyl
plastic, and hold on the side of the product. Holding the unit over the vinyl plastic
wrapping can result in slippage and dropping the unit, resulting in damage.
2.2.1. Unpacking packaging box of the main unit
Unpack the package of the main unit according to the following procedure.
Step 1 : Move the packaging of the main unit to the location to unpack.
Step 2 : Remove the restraining bands.
Step 3 : Remove the top board and take out the packaging material (right upper side and left upper side).
1. Top board 2. Packaging material (right upper side)
3. Packaging material (left upper side)
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Step 4 : Remove the outer boards and take out the accessory box and the packaging box of the waste
fluid tank.
1. Outer board 2. Accessory box
3. Packaging box of the waste fluid tank
2.2.2. Unpacking stand packaging box + KIT
Unpack the package of the stand according to the following procedure.
Step 1 : Move the packaging of the stand to the location to unpack.
Step 2 : Open the package and take out the foot, stay and the four packaging materials.
1. Stay 2. Foot
3. Packaging material 4 = KIT
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2.2.3. Unpacking unwinder / winder 100 box
Notes :
For further information about the unwinder / winder 100, please refer to the user’s guide
“Handling roll media”.
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2.3. VERIFICATION OF PACKAGED ITEMS
After unpacking the packaging box, inspect if the unit is not damaged and that all necessary parts are
present.
Notes :
• If any part is missing or broken, contact either of the following:
o The shop where you bought your MUTOH printer.
o Your local MUTOH dealer.
2.3.1. Packaging box of the main unit
1 Main unit 1 set 3 Media retainers 2
2 Waste fluid tank 1 set
Notes :
The unit is delivered / shipped with special shipping liquid. This to prevent air coming
into the ink supply system. Make sure that air never comes into the ink supply system.
Notes :
The two media retainers are taped (in bag) onto the print platform.
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2.3.2. Accessories box
1 Power cable 1 9 User's Guide 1
2 Tube clamp 2 10 Quick Start Manual 1
3 Foot switch 1 11 Installation sheets
4 Hexagon socket head cap screw
(M6 x 30)
8
5 Hexagon socket head cap screw
(M6 x 16)
8
6 Assembly tool (Hexagon wrench:
diagonal diameter 5mm)
1
7 Cable clamp 3
8 Screw driver 1
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2.3.3. Stand packaging box + KIT
1 Stand 1 set 2 Foot 2
3 KIT 1
3.2.3.1. KIT
The DT-series printer has some unique items delivered with the printer. These items are all special
measurements to prevent media cockling and / or head strikes.
→ 10 x Pressure roller disabler tool
→ 1 x Extra tensioning Tool (3 pieces)
→ 1 x wire to turn the winding side of the winder 100
Pressure roller disabler tool Extra tensioning Tool wire to turn the winding side
2.3.4. Unwinder / Winder 100 Box
Notes :
For further information about the unwinder / winder 100, please refer to the user’s guide
“Handling roll media”.
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2.4. PART NAMES AND FUNCTIONS
Part names and functions are explained below.
2.4.1. Front
No. Name Function
1 Operation panel This panel is used to set operational conditions, the status of the
printer, and other functions.
2 Ink compartment This is the place for installing ink cassettes.
3 Front cover This cover keeps the operator safe from the drive parts of the printer
while it is operating. Only open and/or close the cover to perform
following operations:
¾ Media setting and replacement
¾ Cutter blade replacement
¾ Cleaning the cleaning wiper
¾ In case of media jam.
4 Pressure rollers This roller is used to press the media from above and keep it flat when
printing.
5 Maintenance cover This protects users from electric shocks caused by touching the
internal electrical parts. The cover is opened when expansion memory
(optional) has to be installed, and is closed for normal use.
6 Stand This stand is used to install the printer on a surface flat floor.
¾ Standard with the unit is the unwinder / winder 100 system. This
system should be mounted onto the stand.
7 Media cut groove Used to cut the media straight when it is cut manually.
8 Foot switch This switch is used to raise and lower the pressure rollers.
9 Paper Guide Support the media during printing
It houses post-heater (dryer).
10 ETT The ETT Extra Tension Tool pulls the media in line wi th the print
platform.
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