Muskoka MES30BL-3 Phoenox User Manual

Electric stove Poêle électrique Estufa eléctrica

PHOENIX

Important: Retain for future reference:

Read carefully

MES30BL-3

Important : Conserver pour référence ultérieure :

lire attentivement

Importante: Conserve para referencias

futuras: Lea cuidadosamente

Français p. 8

Español p. 14

REV09-24-13

Table of Contents

Table of Contents ...................................2

Safety Information ..................................2

Warranty ..........................................3

Pre-Installation .....................................4

Safety Information

1. Read all instructions before using this fireplace.

2. Always unplug this appliance when not in use.

3. Children should be advised not to play with this fireplace.

4. Do not operate any heater with a damaged cord or plug or after
the heater malfunctions, has been dropped or damaged
in any manner. Return heater to authorized service facility for
examination, electrical or mechanical adjustment, or repair.

5. Any repairs to this appliance should be carried out by
qualified/authorized service personnel only.

6. Under no circumstances should this appliance be modified.
Parts having to be removed for servicing must be replaced
with original “OEM” (original equipment manufacturers) parts
only.

7. Do not use outdoors.

8. This appliance is not intended for use in bathrooms, laundry
areas, and similar indoor locations. Never locate this appliance
where it may fall into a bathtub or other water container.

9. Do not run the cord under carpeting. Do not cover the cord with
throw rugs, runners, or the like. Arrange the cord away from
traffic areas and where it will not be tripped over.

10. To disconnect heater, turn controls to off, then remove plug

from outlet.

11. Connect to properly grounded outlets only.

12. This appliance, when installed, must be electrically grounded
in accordance with local codes, with the current CSA C22.1
Canadian Electric codes, or for USA installations, follow local
codes and the National Electrical Code, ANSI/NFPA No. 70.

13. There is a thermostat limiter inside the fireplace. When the
inner temperature over heats or abnormal heating occurs, the
thermostat protective device will cut off power supply to avoid
damage to the fireplace or risk of fire.

14. This appliance has hot and arching or sparking parts inside.

Do not use it in areas where gasoline, paint, or flammable
liquids are used or stored. This appliance should not be used
as a drying rack for clothing, nor should Christmas stockings
or decorations be hung on or near it.

15. Use this appliance only as described in this manual. Any other
use not recommended by the manufacturer may cause fire,
electric shock, or injury to persons.

Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Care and Cleaning .................................13

16. The use of an extension cord is not recommended due risk of fire.
If used the extension cord shall be No. 14 AWG minimum size and
rated no less than 1875 watts, and the extension cord shall be a
three-wire cord with grounding type plug and cord connector. The
extension cord shall not be more than 20 ft (6 m) in length.

17. Do not use this appliance with a programmable timer or any other
device that switches the appliance on and off automatically. In
order to avoid a hazard due to inadvertent resetting of the thermal
cut out, this appliance must not be supplied through an external
switching device, such as a timer, or connected to a circuit that is
regularly switched on and off by an utility.

WARNING: This heater is hot when in use. To avoid burns,
do not let bare skin touch hot surfaces. If provided, use
handles when moving this appliance. Keep combustible
materials, such as furniture, pillows, bedding, papers,
clothes, and curtains at least 3 feet (0.9 m) from front, sides
and rear of the heater.

CAUTION: When using electrical appliances, basic
precautions should always be followed to reduce the risk of
fire, electrical shock, and injury to persons.

CAUTION: To prevent a possible fire, do not block heater
air intakes or the exhaust in any manner. Do not operate
the heater on soft surfaces, like a bed, where openings may
become blocked.

CAUTION: Do not insert or allow foreign objects to enter
any ventilation or exhaust openings, as this may cause an
electric shock or fire, or damage to the heater.

CAUTION: Extreme caution is necessary when any heater
is used by or near children or invalids, and whenever the
heater is left operating and unattended.

IMPORTANT: SAVE THESE
INSTRUCTIONS.

2

LIMITED WARRANTY

Greenway Home Products is pleased to offer in-home warranty repairs. Retain receipt as proof of purchase should repair, parts or service be
required.

Please contact Customer Service at:
1-866-253-0447 Monday to Thursday
from 8:30AM to 5:00PM (EST), Friday from 8:30AM to 4:00PM (EST)
Web: www.greenwayhp.com
Email: [e-mail]

Canada: 400 Southgate Dr., Guelph, Ontario, Canada, N1G 4P5
USA: 1270 Flagship Dr., Perrysburg, Ohio, USA, 43551

Limited Warranty Definitions:
Greenway Home Products: (Greenway) Manufacturer.
Fireplace Insert: Fireplace insert manufactured by Greenway Home Products.
Purchaser: Purchaser of fireplace insert
Distributor: Facility authorized to sell Greenway Home Products.
Warranty Card: Greenway Home Products Limited Warranty Registration Card identifying the Purchaser and product model.

Greenway Limited Warranty:
Greenway warrants to the Purchaser that the fireplace insert is free from defects in material and workmanship, under normal use and
service, for 1 year (1 year limited parts) from the date of purchase.

All warranty repairs must be preauthorized by Greenway Home Products. Greenway will, at its’ option, replace or repair free of charge any
defective part, which the Purchaser shall notify their Distributor or Greenway Home Products within the warranty period. The obligation of
Greenway Home Products under this warranty is expressly limited to such replacement or repairs.

The provisions of this limited warranty shall not apply to the following:

1. Accidents.

2. Unauthorized repairs or alterations.

3. Normal maintenance.

4. Changes made to other units manufactured after this mantel was manufactured.

5. Incidental damages caused by failure of the mantel such as inconvenience or loss of use.

6. Improper installation.

The provisions of this limited warranty shall not apply to deterioration due to wear and exposure beyond the following limitations:

1. For 1 year from the date of purchase on electrical component and circuit boards (lightbulbs excluded).

Greenway Limited Warranty is void unless the following conditions are adhered to:

1. Warranty registration must be completed.

2. All warranty repairs must be preauthorized by a Greenway repair facility.

3. Greenway reserves the right to inspect defective parts that have been replaced under warranty. Dealer is expected to hold
defective parts for 60 days.

4. Only parts and accessories and other material, available through Greenway Home Products are to be used in the performance
of warranty service.

5. Purchasers are responsible for presenting/notifying their Distributor as soon a problem exists. The warranty repairs should be
completed in a reasonable amount of time from the date of authorization. Not to exceed 30 days past notification.

This limited warranty is expressly in lieu of any other expressed or implied warranty, including any implied warranty or merchantability or
fitness for a particular purpose and of any obligations or liabilities on Greenway Home Products which neither assumes nor authorizes any
other person to assume for it any other liability in connection with the fireplace insert manufactured by it.

The warranty is null and void if used in commercial or industrial applications.

3

Pre-Installation

PLANNING INSTALLATION

Before you begin assembly, locate the instructions and hardware. Compare all parts with the Hardware Included and Package Contents lists.
Be sure you have all the parts and can identify them. A helping hand is always good. Assemble your fireplace with an adult assistant if
possible. Some pieces are heavy and will need to be held by a helper. Assembly time will take approximately 5-20 minutes.

Before assembly, use scissors to unwrap the parts from the packaging. Do not use a box cutter or exacto-knife, as you may cut into the
heater pieces inside the box and damage the finish. Check for the red hardware bag located inside the packaging, taped to the top of the
box. Do not discard any pieces. Use an appropriate screwdriver to insert and tighten all screws.

SPECIFICATIONS

Model No.
Dimensions W x D x H
Net Weight / Gross Weight
Voltage
Frequency
Watts / Amps

MES30BL-3

20.9 in. x 13 in. x 24 in. (53 cm x 33 cm x 60,9 cm)

21.6 lbs / 27.8 lbs (9,8 kg / 12,6 kg)
120V
60 Hz
1200 W / 10 A

ELECTRICAL CONNECTION

WARNING: Electrical outlet wiring must comply with local building codes and other applicable regulations to reduce the risk of fire, electrical
shock, and injury to persons.

WARNING: Do not use this stove if any part of it has been under water. Immediately call a qualified service technician to inspect the stove
and replace any part of the electrical system which has been under water.

A 15 Amp, 120 Volt, 60 Hz circuit with a properly grounded outlet is required to operate this appliance. Preferably, the appliance will be on a
dedicated circuit, as other appliances on the same circuit may cause the circuit breaker to trip or the fuse to blow when the fireplace is in
operation. The unit comes standard with a 6 ft (1.8 m) long 3-wire cord, exiting out the back of the fireplace. Plan the installation to avoid
the use of an extension cord. If an extension cord must be used, it must be a minimum No. 14 AWG, 3-wire with grounding type plug and
connector, and must be rated not less than 1875 watts. The extension cord shall not be more than 20 ft (6 m) in length.

GROUNDING INSTRUCTIONS

This fireplace is for use with 120V power sources. The cord has a three-blade, grounding-type
plug. An adapter is available for connecting three-blade grounding-type plugs to two-slot
receptacles. The green grounding lug extending from the adapter must be connected to
a permanent ground, such as a properly grounded outlet box. The adapter should not be
used if a three-slot grounded receptacle is available.

4

Grounding Pin
Cover of Grounded Outlet Box

Adapter

Grounding Lug

Cover of Grounded Outlet Box

Metal
Screw

Pre-Installation (continued)

TOOLS REQUIRED

Safety goggles

HARDWARE INCLUDED

NOTE: Hardware shown to actual size.

AA

Part Description Quantity

AA Small Screw 12

PACKAGE CONTENTS

Phillips
screwdriver

A

Part Description Quantity

A Stove 1
B Remote Control 1
C Foot 4

B C

5

Assembly

Attaching the feet

1

□ Turn the stove (A) over and place it on a clean, soft

surface.
□ Secure the foot (C) the to stove (A) using 3 screws (AA).
□ Repeat this procedure for the other 3 feet (C).

Operation

AA

C

A

Using the manual control

1

□ Turn the main power switch (1) on.
□ Open the right side door to locate the control panel (2).
□ Press the power button (3) and the flame will come on.
□ Press the low heat button (4) for low heat.
□ Press the high heat button (5) for high heat.
□ Press the high heat button (5) again to turn off the heat.

2

3 4 5

1

6