This manual for use and maintenance is an integral part of the apparatus together with the attached
technical documentation.
This document is destined for the user of the apparatus: it may not be reproduced in whole or in part,
committed to computer memory as a file or delivered to third parties without the prior authorization of the
assembler of the system.
Munters reserves the right to effect modifications to the apparatus in accordance with technical and legal
Munters reserves the right to make alterations to specifications, quantities, dimensions etc. for production
or other reasons, subsequent to publication. The information contained herein has been prepared by
qualified experts within Munters. While we believe the information is accurate and complete, we make no
warranty or representation for any particular purposes. The information is offered in good faith and with
the understanding that any use of the units or accessories in breach of the directions and warnings in this
document is at the sole discretion and risk of the user.
1.2 Introduction
Congratulations on your excellent choice of purchasing a Communicator!
In order to realize the full benefit from this product it is important that it is installed, commissioned and
operated correctly. Before installation or using the fan, this manual should be studied carefully. It is also
recommended that it is kept safely for future reference. The manual is intended as a reference for
installation, commissioning and day-to-day operation of the Munters Controllers.
1.3 Notes
Date of release: May 2005
Munters cannot guarantee to inform users about the changes or to distribute new manuals to them.
All rights reserved. No part of this manual may be reproduced in any manner whatsoever without the
expressed written permission of Munters. The contents of this manual are subject to change without notice.
The Communicator is the central communication center and provides critical alarm warnings.
THEREFORE IT IS CRITICAL THAT YOU CARRY OUT THE FOLLOWING MAINTENANCE CHECKS
ACCORDING TO THE RECOMMENDED SCHEDULE:
1. Daily (minimum weekly) alarm tests. Refer to Setting the test schedule, page 20.
2. Monthly battery (minimum between flock) test.
o Disconnect power to Communicator
o Ensure Communicator transmits SMS and voice alarms.
o Wait one hour, and confirm that Communicator continues to transmit alarms.
o Restore power to Communicator.
3. Test the Alarm Backup Batteries monthly (refer to page 45).
WARNING!
CAUTION Use an exclusive phone line for the Communicator!
NOTE: Sometimes using a phone line via private switchboard might interfere with communication.
CAUTION As a backup to the Communicator, Munters recommends installing an Emergency Light and
Communicator does not support pre-paid SIM cards. Use a regular card only!
Munters recommends using a different line to the Communicator.
Siren system. If the Communicator is unable to transmit alarms via SMS or the telephone (for
example there is a complete power failure), the Emergency Light and Siren system sounds
an alarm.
Munters Communicator, Version 3.06 is a state-of-the-art alarm and communication center used by famers
to monitor and control their Munters Controllers and accessories. The Communicator has a user friendly
interface with an alpha-numeric keypad, 20 character by 4 line LCD and indicative LED.
• Choosing communication cards
• Main features
• User interface
3.1 Main features
• Supports connectivity of several contacts simultaneously on various communication devices
(such as dial-up, internet, GSM, USB)
• Voice Solution Plug-in: Supports incoming and outgoing phone calls for alarms and status
reports. Voice messages can be edited according to personal preference.
• Remote access via dial-up connection
• Send and receive functional text messages (GSM/3G networks)
• Pager support
• 3 dry contact, output relays 5 Amp
• 8 digital inputs
• Battery backup
3.2 Choosing communication cards
The Communicator supports the following cards:
• Line modem: Supplies remote communication and voice alarms via a phone line.
• GSM-S/GSM-W: Supplies text alarms and text messages only.
• 3G Cell Modem: Supplies text alarms and text messages only.
NOTE: GSM cards do not support voice, but if equipped with a SIM card, they can support the Voice
Dial-In function (Configuring the telephone modem, page 26).
NOTE: Use the GSM functions to set up a 3G Cell modem.
The Communicator has positions for two cards. Before ordering a unit, the user along with a dealer must
define which cards meet his needs and are supported by local infrastructure.
3.3 User interface
The following sections detail how to access and use the Communicator user interface.
The following procedure details how to install R-USB Driver version 5.00. This driver must be installed
before plugging in the USB cable between the host computer and the R-USB plug.
1. Ensure that the USB cable is disconnected from Communicator before installing the driver.
2. On the CD, click .
3. Click .
4. Follow the instructions.
5. Restart the computer.
6. Connect a USB cable from the Communicator to the computer.
NOTE: If older versions of the driver exist on the computer, the installation program must delete them.
Click
Yes
if prompted.
4.2 Connecting the Communicator to a Controller
The following sections detail how to connect the Communicator to the controllers via a wired or wireless
infrastructure.
• Routing Methods
• RS-232 Connections
• RS-485 Connection
• Approximate Distances and Baud Rate
4.2.1 ROUTING METHODS
There are two common routing methods for running the communications connections; daisy chain and star
connection.
• RS-485 infrastructure:
o Daisy chain installations: No additional equipment required
o Star installation: Requires a Munters RS-485 Repeater for each branch. Refer to the
relevant manual for details
• Use RS-232 infrastructure:
o Daisy chain or star installation: May require a Munters RS-232 Repeater to ensure
signal strength, depending on the cable length and number of controllers installed.
Refer to the relevant manual for details.
The following section details how to set up an RS-485 connection between the Communicator and the
controllers.
Communicator supports two types of RS-485 connections:
• RS-485 Cards (Figure 5)
• RS-ISO485 Cards (Figure 6)
Figure 5: Connecting the External Connection box to Controllers via RS-485 Cards
1 Communicator External Box 5 Shield cable
2 Box communication terminal 6 Other controllers
3 To prevent ground loops, connect the
shield wire at one end only.
7 See Approximate Distances and Baud Rate,
page 17
4 Controller communication card
• The cable between the external connection box and the controllers should be a 4 wire twisted
shielded cable (22 or 24 AWG).
• Wiring:
o Red wire to terminal A of the controller and terminal A of the external connection box.
o Black wire to terminal B of the controller and terminal B of the external connection box.
This section describes how to configure the Communicator’s initial settings.
• Communication recommendations, page 20
• Setting the test schedule, page 21
• Setting the language, page 21
• Setting the farm site name, page 21
• Identifying the controllers, page 22
• Setting the time & date, page 22
• Adding names to the Address Book, page 22
• Setting the password, page 23
CAUTION Many of these settings are critical in ensuring the safety and well-being of your stock. These
settings must be made as soon as Communicator is installed.
Refer to the sections listed below for information on other functions:
• Communicator to user functions, page 24
• Communicator to controller functions, page 34
• Communicator to PC configuration, page 37
• Configuring the dry contact card, page 38
• Communicator functions, page 39
• Alarms, page 41
NOTE: Before installing a SIM card, disable the PIN code (if the card has this code). Communicator
text functions are disabled if the SIM card has a PIN code.
5.1 Communication recommendations
Munters strongly recommends:
• enabling both the telephone and SMS functions to transmit alarms (via voice and SMS)
• enabling SMS alarm acknowledgment
• employing a secondary alarm system to act as a backup to Communicator's primary monitoring
and alarm system
WARNING!
Because of limitations built into SMS delivery systems, there may be delays in the actual
SMS delivery time. By default a reminder SMS is transmitted after two minutes. If the
message delivery is delayed for any reason, including delays caused by the
infrastructure, a reminder SMS is sent. Therefore increasing the delay time for a reminder
places your livestock at risk.
o Frequency: Daily, weekly, disabled
o At: Time of day to perform the alarm test
o Day: Define the day of the week to perform the alarm test (this is required only when
FREQUENCY=WEEKLY)
WARNING!
Munters strongly recommends regular testing of the alarms. Do not disable this test
unless the house is empty!
5.3 Setting the language
1. Select SYSTEM > Language.
2. Configure the parameters.
o Language: Select the required language for the user interface.
o Region: Select the site location.
CAUTION Select the correct region! The modem functions correctly only when the correct region is
selected!
5.4 Setting the farm site name
•Select MY FARM > Farm /Site Name.
Define the site’s name and reference number. PC network software employs these parameters when
sending an alarm. In case several Communicators are present, this will help in identifying each one
separately.
ADDRESS BOOK
==========USER-2=========
NAME John Smith
VOICE 9,555555
TEXT 9005555554
PAGER 9,555555,,,
Msg By idle
FROM 00:00
TO 0:00
LANG. English
5.5 Identifying the controllers
1.Select MY FARM > Controllers.
2. Identify controllers that are present within the network.
• Primary Units: Select the number of master controllers the site contains (for example Platinum
/AC-2000)
• Secondary Units: Select the number of slave controllers the site contains (for example Pig
Guard)
• Found-Primary/Secondary: Displays the number of controllers the Communicator was able to
locate (read-only)
5.6 Setting the time & date
1. Select MY FARM > Time & Date.
2. Adjust the time and date in this menu.
• Clock: hh:mm: (24 hour format; for example 2:15 PM = 14:15)
• Date: dd-mmm-yy: (for example 14-JAN-10)
5.7 Adding names to the Address Book
•Select MY FARM > Address Book.
The address book contains the contact information of up eight users. Communicator contacts these users
in the event of an alarm. Priority of contacts is defined by the user number (1-16). Top priority contacts
should be entered into the address book first.
CAUTION Munters strongly recommends entering contact information immediately.
NOTE: Voice Setting and Test Voice perform the same functions.
6.1.1.3 Testing the voice call service
This menu tests the VOICE CALL service.
1. Select SYSTEM > Test > Dial Out.
2. Enter the required phone number to receive the “Test Call”.
3. Press ENTER.
6.1.1.4 Testing the cellular signal strength
•Select SYSTEM > Test > GSM/CDMA.
RED WIRELESS
<Ber=…>
This screen displays the cellular service provider’s Received Signal Strength Indicator. This screen
displays the cellular service provider’s number, name, BER (Bit Error Rate (if available)), the reception bar
graph as well as the measured signal reading.
NOTE: Signal strength must be between -113 dBm to -51 dBm.
6.1.1.5 Receiving a status report
You can receive a status report over the phone. Refer to Status report, page 30 for details on the function.
To hear the status report:
1. Call the Communicator phone number.
2. When prompted, select Status report.
6.1.2 ADVANCED VOICE FUNCTIONS
This section details Communicator’s advanced Voice functions.
CAUTION Munters recommends that only trained, authorized technicians configure these functions.
The Voice Dial Out service transmits audio alarm message, via telephony, from Communicator to the
contacts entered in the Address Book (page 22). This section details the procedure to follow when an
audio alarm is received.
NOTE: This service is provided by the Communicator ONLY if the Address book is properly defined
with contacts and the "VOICE" service selected per contact.
CAUTION Communicator only broadcasts its alarm message AFTER someone speaks into the phone.
Any word or sound is sufficient.
The following illustrates the sequence of ALARM messages:
"Good <Morning / Afternoon / Evening> farm <#> active alarm.
Please, press 1 to listen."
"House <#> has <#> alarm message<s>."
• Alarm messages for the first house are played and then the following options are available:
Acknowledge
• Enter password (if acknowledging for the first time this call) and press .
• "Please wait… Reset for house <#> successful. <Next Message / Goodbye>."
• Right after "Please wait" is heard, press to access the ALARM OPTIONS MENU.
"Entering alarm options for House <#>"
• System reports alarm and then offers the following options:
NOTE: Disabling alarms disables them until 12:00 PM the following day.
• "Disable <confirmed / failed>!" message is repeated and returns to House Alarm Messages
message
Replay house
Play next
house message
End call
NOTE: If at any time an incorrect key is pressed or if nothing is pressed, the system repeats itself three
NOTE: To change the number of times that Communicator retries to contact a recipient, refer to
The following sections detail the Communicator’s basic and advanced Pager functions.
• Basic pager functions, page 28
• Advanced pager functions, page 29
6.2.1 BASIC PAGER FUNCTIONS
This section details the basic Pager functions.
• Pager setup
• Pager test
6.2.1.1 Pager setup
1. Select SYSTEM > Advanced Setup > Pager.
2. Define the pager type, either BASIC or ENHANCED, by using the +/- key.
• Basic: Pages are per house in the following format:
NOTE: If a house has more than one alarm active, then the multiple alarms code is sent (code: 255).
• ENHANCED: Pages are per house and can contain multiple alarms per page in the following
format:
HHH*AAA*AAA*AAA**HHH*AAA*AAA
o HHH: House number (two stars separate between houses)
o AAA: Alarm code
6.2.1.2 Pager test
1. Select SYSTEM > Test > Pager.
2. Enter the pager phone number and press ENTER.
This feature tests the PAGER service. The pager number should include a dial delay. When dialing a
pager service, there is usually a delay between the moment when the call is answered and when the
message is recorded. For example: “Leave a message for Mr. Smith” takes about three seconds. The
Dial Delay parameter is the amount of time that Communicator waits before transmitting its pager alert.
Refer to Configuring the dial delay, page 29 for more information. Delay is also required when dialing
for an outside line.
For example: If the required delay is three seconds and delay is set to two seconds, then two commas are
required. The phone number structure is:
NOTE: To enter a comma, press and hold the “1” button.
6.2.2 ADVANCED PAGER FUNCTIONS
The following section details the advanced Pager functions.
6.2.2.1 Configuring the dial delay
• Select SYSTEM > Advanced Setup > Line Modem.
When dialing a pager service, some services require additional tone menu browsing (interactive voice
response). Use this feature to set a delay between the phone number and the tone browsing. Each
“,”represents the number of seconds in delay between the phone number and the next browsing number.
Refer to Pager test, page 28 for more information.
6.3 Text functions
The following sections detail the Communicator basic and advanced Text functions.
• Basic text functions, page 29
• Advanced text functions, page 31
• Text message responses, page 31
6.3.1 BASIC TEXT FUNCTIONS
The following sections detail the basic Text functions.
• Testing the text function, page 29
• Testing the SMS ringtone, page 30
• Status report, page 30
6.3.1.1 Testing the text function
This menu enables testing the text function.
1. Select SYSTEM > TEST > GSM/CDMA > SEND TEXT MSG.
2. Enter in the required mobile phone number to receive the “Test Text” and press ENTER.
3. Confirm that the mobile phone received the following text message:
“Your Communicator is ready to send alerts via text messages.”
2. Enter the required phone number to receive the “Test Call”.
3. Press Enter.
6.3.1.3 Status report
Upon a user request, Communicator sends a status report on basic house functions and animal statistics.
The report includes the following specifications:
TEXT FROM Addr. Book
TEXT PRECALL Yes/No
PRECALL TIME 5
Auto Answer 2
Operator STD
# = Sign separates between every house number
6.3.2 ADVANCED TEXT FUNCTIONS
The following sections detail the advanced Text functions.
• Defining who can text Communicator
• Configuring an SMS ringtone
6.3.2.1 Defining who can text Communicator
1. Select SYSTEM > Advanced Setup > GSM/CDMA.
This menu defines which cell phones can send messages to the Communicator via text.
2. In the Text From field, choose:
o Addr. Book (only those addresses which are text enabled) or
o Any (enables sending text via any cell phone).
NOTE: Acknowledgement messages are only sent when Addr. Book is selected.
6.3.2.2 Configuring an SMS ringtone
If desired, a ringtone can play when an SMS message from Communicator arrives, thereby alerting you
of an upcoming message.
1. Select SYSTEM > Advanced Setup > GSM/CDMA.
2. In the Text Precall field, select Yes.
3. In the Precall time, enter the time (in seconds). This parameter ensures that there is sufficient time
for the phone to ring before the SMS tone plays.
6.3.3 TEXT MESSAGE RESPONSES
2.0
Event codes, page 42 lists the events corresponding to the codes sent in a text message.
• Resetting the siren, page 31
• Resetting the alarm, page 32
• Acknowledging a message, page 32
6.3.3.1 Resetting the siren
NOTE: After typing the text message, press the 'Send' button to send it to the Communicator.
In the procedures below, the highlighted textshows the SMS text to be sent.
The following sections detail how to configure the connections between Communicator and the controllers
(local communication).
• Network connection configuration, page 34
• Channel/Signal tests, page 35
7.1 Network connection configuration
The following sections detail how to configure the baud rate and communication between the
Communicator and its subunits. Communication can be via RS-232, RS-485, or RF.
• Configuring the channel settings, page 34
• Displaying the controllers, page 35
• Listing the network devices, page 35
7.1.1 CONFIGURING THE CHANNEL SETTINGS
• Select SYSTEM > Advanced Setup > RF/Wired Network.
This menu defines data rate and settings between the Communicator and its subunits.
NOTE: This menu does
• Baud Rate: This sets the communication rate between the Communicator and controllers. For
communication to operate properly, set all controllers to the same Baud Rate.
o Since faster rates and longer transmission distance mean a greater chance of
transmission errors, reduce the baud rate as you increase the distance.
o In any case where there are transmission errors, reduce the baud rate.
o Communicator, RLINK (if used), and controllers must have the same baud rate!
CAUTION Incorrect definitions can result in alarms for missing controllers and communication from
unidentified controllers.
not
define the data rates to the PC.
• Channel: This parameter sets the communication channel between the Communicator and an
RLINK. For more information, refer to the RLINK or RLINK One Manual.
• Address: The address is a second layer used to set up a secure communication layer to an
RLINK, in combination with the Channel or alone. For more information, refer to the RLINK or
RLINK One Manual
This menu tests the RS-232/485 communication channel.
Enter the required unit number and press ENTER to start and stop the test. The screen displays a shaded
box in the Tx when transmitting and a shaded box by the Rx when receiving (when functioning properly
the shading switches back and forth between the two boxes).
NOTE: If the checkbox remains blank, check all connections between the Communicator and the
controller.
7.2.2 TESTING THE RADIO RF SIGNAL
• Select SYSTEM > Test > Radio RF Signal.
This menu tests the RF communication channel.
Enter the required unit number and press ENTER. The screen displays the reception bar graph as well as
the measured signal reading once available (testing is continuous until exiting this menu).
The following sections detail the communication between the Communicator and the PC.
• Defining the communication speed with the local PC
• Configuring the data connection
8.1 Defining the communication speed with the local PC
• Select SYSTEM > Advanced Setup > COM/USB.
This screen defines the communication speed (Baud Rate) corresponding with the local PC.
8.2 Configuring the data connection
• Select SYSTEM > Advanced Setup > Line Modem > Advanced.
The Communicator can compress data and send it faster. Use this screen to increase the transfer rate
between the Communicator and a remote modem.
• Modulation: Auto or V34 transmission. During connect negotiation at which the modems have
determined which modulation and rate will be used, meaning before any error.
• Compression: Enables or disables data compression performed by the modem, also known as
hardware compression. It reduces the amount of time required to transfer data. Make sure the
modem you are connected to can read and decompress the received data.
• Data Flow: This feature enables the hardware to vary the data transmission rate.
CAUTION Munters recommends that the user leave the Advanced menu items at their default settings.
The following section details how to set up the dry contact cards. Communicator supports an eight dry
contact digital input card that can be programmed as a normally open / close dry contact input. These
inputs can be connected to a wide variety of sensors such as generator operation, magnetic door or
window, thermostat, etc.
1. Select SYSTEM > Digital Input.
2. Use the alphanumeric keypad to enter in the message and press ENTER.
3. Define [N] as 1 or 0
The '[N]' column's two possibilities:
• 0: Represents the open contact (Normally Open). If there is a change from the usual state
(closed state), an alarm occurs.
• 1: Represents closed contact (Normally Closed). If there is a change from the usual state
(opened state), an alarm occurs.
The figure above serves as an example of a digital input program. The programmed line No. 1 is set as
normally closed for the house door. The message for this program is “door opened”. If the door opens,
the dry contact is disconnected and changes from 1 to 0. This change triggers the alarm and the message
“door opened” is sent to all addresses programmed in the Adding names to the Address Book (page 22).
===INTERNAL ALARM===
Delay(s) 60
Reminder (m) 60
Power Resto.Msg NO
11.3.2 DISABLING ALARMS
•Select ALARM > Disabled Alarms
View disabled alarms and re-enable these alarms.
NOTE: : Alarms are disabled until 12:00 PM the following day.
• Scroll right to view message.
• Press +/- to re-enable the alarm and then press ENTER.
NOTE: Alarms that are re-enabled are cleared from the list.
11.3.3 DEFINING THE MESSAGE DELAY
• Select ALARM > Options.
This menu defines the waiting times between an alarm event and its reporting.
• Call-Out (seconds): Define the waiting time before Communicator begins the reporting
sequence.
• Between Users (seconds): Define the waiting time before contacting the next user within the
address book.
11.3.4 DEFINING THE MESSAGE REPEAT PARAMETER
• Select ALARM > Options.
By default, when an alarm is sent, it must be acknowledged by one of the contacts. If there is no
acknowledgment, Communicator resends the alarm (refer to Acknowledging a message, page 32).
This menu defines the waiting time before Communicator reinitiates the reporting (VOICE, PAGER, TEXT).
Any changes or events created by users from the address book appear in this table.
• Scroll right to view alarm and user number.
• Code is the alarm code.
11.4.3 DISPLAYING THE SYSTEM EVENTS
•Select ALARM > System Events.
This menu displays all Communicator system events.
• Scroll right to view message.
11.5 Testing the alarm backup batteries
To ensure that the Communicator continues to broadcast alarms in the event of a power outage, the unit
comes equipped with a set of 12 V backup batteries. These batteries must be kept properly charged at
all times.
WARNING!
Munters strongly recommends:
• Checking the backup battery pack once a month (see the procedure below).
• Replacing the battery pack once a year, regardless of the test results.
Failure to test your pack regularly and change the pack as required can result in losses
Check the CPU Battery once a year, as described in Testing the backup battery,
page 39.
Hardware, page 47
Communication to controllers/PC, page 47
Cellular modem, page 49
RF communication, page 50
Voice card, page 51
Alarm, page 52
Line modem, page 52
12 Troubleshooting
The following section details common troubleshooting procedures.
•
•
•
•
•
•
•
12.1 Hardware
Connected hardware is not recognized in the hardware profile list under system Menu (voice, cell
modem, Line modem)
Refer to Viewing device status, page 40.
The Communicator displays O.K. for an installed device and N/A for a device that is not available.
1. Reset the hardware: Turn the battery switch OFF and unplug the power source.
2. Reconnect the power and switch the battery ON so that the unit rescans the hardware.
3. Open the Communicator and check that the device is installed properly.
4. If still not operating, replace the device.
Battery failure alarm is received
1. Make sure the Communicator is connected to an electric power supply.
2. In ‘Battery Test’ menu (page 39), check the battery and charger status.
3. Open the Communicator's box and check the battery's wiring (Figure 1, page 11).
4. If the wiring connections are OK, replace the battery pack. (Part number: SP-COMM-BAT).
NOTE: If you replace the voice card, Ethernet card, line modem or cell modem, perform a Cold Start
after replacing the device.
12.2 Communication to controllers/PC
NOTE: Refer to Displaying the controllers, page 35 to display the controller.
Not all units found due to updating primary units. In other words, the number of controllers is not
identical to the number of controllers entered in the Controllers menu (Identifying the controllers,
page 22).
1. Make sure the Communicator is connected to an electric power supply.
2. Press Hot Key 0 (page 35) and check if either some of the controllers are missing (empty
squares), or all of them.
3. Check communication with the missing unit:
o If the system has a wired connection, refer to Channel/Signal tests, page 35.
o If the system has an RF link, refer to page 35.
4. Check Baud Rate (refer to the relevant section in Network connection, page 34) on both sides if
using 232/485 communication card.
5. Go over the number of controllers and make sure there is no conflict between the units (make
sure that two units do not have the same configuration number).
6. If all above are OK:
o Check the wiring for 232/485 communication card.
o Check RF card signal strength (refer to Testing the cellular signal strength, page 25).
'Lost unit number' alarm
1. Verify that the Communicator is connected to a power supply.
2. Press Hot Key 0 (page 35) and check if either some or all of the controllers are missing (empty
squares).
3. Verify communication with the missing unit:
o If the system has a wired connection, go to System – Test – Wired RS232/485 (refer to
page 36).
o If the system has an RF link, go to Radio System – Test Radio RF Signal (Refer to page
36).
4. If you are using a 232/485 communication card, check the Baud Rate on both sides (refer to
Configuring the channel settings, page 34).
5. If an RF communication card is being used, check Additional Channel Setting.
6. Go over the controller numbers and make sure there is no conflict between the units (make sure
two units do not have the same configuration number).
7. If all above are Ok:
o Make sure the wiring is OK for communication card 232/485.
o Check signal strength for RF card (refer to Testing the cellular signal strength, page 25).
No local communication with PC
1. Ensure that the serial port Baud Rate matches the PC baud rate ( page 34).
2. Go to Computer Port list. 'Com 1 RD' LED should flash on the front panel. Test the Communicator
through RotemNet software.
NOTE: If the LED does not flash, it is not the right computer port.
3. If using a USB cable, reinstall the driver from the CD (refer to USB Driver Installation, page 14).
The modem has to be placed in a way that ensures sufficient signal strength.
• To improve signal strength, the antenna can be moved to another position. Signal strength may
depend on how close the modem is to a radio base station. You must ensure that the location,
at which you intend to use the modem, is within the network coverage area.
1. If signal does not improve, insert the SIM card into a cell phone and check the signal (GSM
only).
2. If the signal is weak, check with your service provider.
3. If the signal is OK, change the module.
4. If no signal exists:
o Check antenna connection.
o Check connection to the module (GSM).
o Check the wiring. If there is a problem, contact the dealer.
Refer to the appropriate section in Appendix A: Replacing communication cards and modems, page 54
for detailed instructions on exchanging the modem.
• Text test failure in menu (refer to Testing the text function, page 29).
The modem has to be placed in a way that ensures sufficient signal strength. To improve signal
strength, the antenna can be moved to another position. Signal strength may depend on how close
the modem is to a radio base station. You must ensure that the location, at which you intend to use
the modem, is within the network coverage area
12.4 RF communication
No RF connection
Figure 12: RF Card Location
• Check the signal strength (refer to Testing the Radio RF signal, page 36).
o If it is weak, change the antenna location.
o If the strength is zero:
1. Check the baud rate and the channel address (refer to Configuring the channel settings,
page 34). Correct if needed.
2. Ensure that the Communicator’s baud rate matches the controllers’ baud rate.
• Communicator supports multiple infrastructure technologies: RS-232, RS-485, and RS-485
Isolated.
• Each controller has its own specific communication card for any supported communication
infrastructure.
• There is specific wiring required for each infrastructure.
This paper details which 1) controller communication cards to install 2) wiring infrastructure to use in
order to support each infrastructure technology.
This section explains how to set up an internet connection for Communicator unit having an Ethernet Card
(P/N: 904-99-00054). Users having a Comm-Box should refer to Communicator / Comm-Box
Connectivity, page 18.
• Setting Up an Internet connection
• Setting Up a Network using RotemNet
16.1 Setting Up an Internet connection
Accessing the Communicator and controllers via a web browser enables viewing the controller
parameters.
NOTE: For full control use RotemNet (refer to Setting Up a Network using RotemNet, page 60).
Internet is supported by:
• Communicator, software version 3.0 and higher
• Platinum Controllers, software version 3.0 and higher
• Munters Net, version 1.3.17 and higher
1. In the Communicator screen, select SYSTEM > Advanced Setup > Internet > My Account.
2. Write down the Ethernet device serial number.
3. On the Ethernet cable port (Figure 1), verify that:
o the green lights remains on
o the yellow light blinks
4. Set the Communicator Internet settings.
a. In a web browser, go to http://82.80.235.51/.
b. In the Account Name field, type Rotem.
c. In the Password field, type 1.
The Register page appears.
d. Fill out all of the fields.
NOTE: The Allowed S/N is the Device S/N found in SYSTEM > Advanced Setup > Internet.
NOTE: If you want to add a picture to your Internet account, click
e. Type the CAPTCHA letters.
f. Click Submit.
Myrotemnet sends a confirmation message to the account email address.
5. In SYSTEM > Advanced Setup > Internet > My Account
a. Edit the IP number or address (myrotem.net) and PORT number as required.
b. In the Name field, type the name.
c. In the Account name, type the account name that you chose on the myrotemmnet page.
d. In the Users field, type the maximum number of users that can simultaneously access the
network.
e. Click Save.
DEVICE SN: 140011BD
[SERVER]
Name: Rotem
Account: <Farm 1
The Internet connection is now configured.
6. In a web browser, go to http://www.myrotem.net and login using the name and password that
you chose.
• If the Communicator is defined correctly, it is displayed on the site with its name and its status is
a green circle.
• If the Communicator is not defined correctly, it does not appear on the screen.
• The red exclamation mark (!) indicates that the chip is not online. This means that there is a
connectivity problem, lost internet connection, or other possible problems. It does not mean that
the Communicator is not defined properly.
7. Click to view the controller details.
Munters recommends the following resolutions when viewing the web:
o PC: 1280/1024 Text size medium
o Laptop: 1024/768 Text size medium
16.2 Setting Up a Network using RotemNet
Accessing the Communicator or controllers via RotemNet enables local and remote management of your
equipment. The following is a summary of the steps needed to setup a remote network using the
RotemNet software. For complete instructions, refer to the RotemNet manual.
1. Using the provided CD, install and run RotemNet.
2. Refer to the following sections:
o Local network
o Remote network
16.2.1 LOCAL NETWORK
1. Under Network Setup, select Local Network.
2. Select the required baud rate.
NOTE: The selected baud rate must be the same as the rate selected in the Communicator.
Munters products are designed and built to provide reliable and satisfactory performance but cannot be
guaranteed free of faults; although they are reliable products they can develop unforeseeable defects
and the user must take this into account and arrange adequate emergency or alarm systems if failure to
operate could cause damage to the articles for which the Munters plant was required: if this is not done,
the user is fully responsible for the damage which they could suffer.
Munters extends this limited warranty to the first purchaser and guarantees its products to be free from
defects originating in manufacture or materials for one year from the date of delivery, provided that
suitable transport, storage, installation and maintenance terms are complied with. The warranty does not
apply if the products have been repaired without express authorisation from Munters, or repaired in such
a way that, in Munters’ judgement, their performance and reliability have been impaired, or incorrectly
installed, or subjected to improper use. The user accepts total responsibility for incorrect use of the
products.
The warranty on products from outside suppliers fitted to Communicator (for example sensors, cables,
thermostats, etc.) is limited to the conditions stated by the supplier: all claims must be made in writing
within eight days of the discovery of the defect and within 12 months of the delivery of the defective
product. Munters has thirty days from the date of receipt in which to take action, and has the right to
examine the product at the customer’s premises or at its own plant (carriage cost to be borne by the
customer).
Munters at its sole discretion has the option of replacing or repairing, free of charge, products which it
considers defective, and will arrange for their despatch back to the customer carriage paid. In the case of
faulty parts of small commercial value which are widely available (such as bolts, etc.) for urgent
despatch, where the cost of carriage would exceed the value of the parts, Munters may authorise the
customer exclusively to purchase the replacement parts locally; Munters will reimburse the value of the
product at its cost price.
Munters will not be liable for costs incurred in demounting the defective part, or the time required to travel
to site and the associated travel costs. No agent, employee or dealer is authorised to give any further
guarantees or to accept any other liability on Munters’ behalf in connection with other Munters products,
except in writing with the signature of one of the Company’s Managers.
WARNING:
right at any time and without prior notice to alter the specifications in this manual.
The liability of the manufacturer Munters ceases in the event of:
dismantling the safety devices;
•
use of unauthorised materials;
•
In the interests of improving the quality of its products and services, Munters reserves the
Barring specific contractual terms, the following are directly at the user’s expense:
preparing installation sites;
•
providing an electricity supply (including the protective equipotential bonding (PE) conductor, in
•
accordance with CEI EN 60204-1, paragraph 8.2), for correctly connecting the equipment to the
mains electricity supply;
providing ancillary services appropriate to the requirements of the plant on the basis of the
•
information supplied with regard to installation;
tools and consumables required for fitting and installation;
•
lubricants necessary for commissioning and maintenance.
•
It is mandatory to purchase and use only original spare parts or those recommended by the
manufacturer.
Dismantling and assembly must be performed by qualified technicians and according to the
manufacturer’s instructions.
The use of non-original spare parts or incorrect assembly exonerates the manufacturer from all liability.
Requests for technical assistance and spare parts can be made directly to the nearest Munters office. A
full list of contact details can be found on the back page of this manual.
Munters Israel
18 HaSivim Street
Petach-Tikva 49517, Israel
Telephone: +972-3-920-6200
Fax: +972-3-924-9834
Australia Munters Pty Limited, Phone +61 2 8843 1594, Brazil Munters Brasil Industria e Comercio Ltda, Phone +55 41 3317 5050, Canada Munters Corporation
Lansing, Phone +1 517 676 7070, China Munters Air Treatment Equipment (Beijing) Co. Ltd, Phone +86 10 80 481 121, Denmark Munters A/S, Phone +45 9862
3311, India Munters India, Phone +91 20 3052 2520, Indonesia Munters, Phone +62 818 739 235, Israel Munters Israel Phone +972-3-920-6200, Italy Munters
Italy S.p.A., Chiusavecchia, Phone +39 0183 52 11, Japan Munters K.K., Phone +81 3 5970 0021, Korea Munters Korea Co. Ltd., Phone +82 2 761 8701, Mexico
Munters Mexico, Phone +52 818 262 54 00, Singapore Munters Pte Ltd., Phone +65 744 6828, South Africa and Sub-Sahara Countries Munters (Pty) Ltd., Phone
+27 11 997 2000, Spain Munters Spain S.A., Phone +34 91 640 09 02, Sweden Munters AB, Phone +46 8 626 63 00, Thailand Munters Co. Ltd., Phone +66 2
642 2670, Turkey Munters Form Endüstri Sistemleri A.Ş, Phone +90 322 231 1338, USA Munters Corporation Lansing, Phone +1 517 676 7070, Vietnam Munters
Vietnam, Phone +84 8 3825 6838, Export & Other countries Munters Italy