Munters Rotem Communicator User Manual

Manual for use and maintenance
Communicator
Communicator
Communication System
Ag/MIS/UmGB-2567-04/18 Rev 1.0
Communicator
Manual for use and maintenance
Revision: N.1.0 of 03.2019
Ag/MIS/UmGB-2567-04/18 Rev 4.5 (MIS)
Product Software: Version 3.07
This manual for use and maintenance is an integral part of the apparatus together with the attached technical documentation.
This document is destined for the user of the apparatus: it may not be reproduced in whole or in part, committed to computer memory as a file or delivered to third parties without the prior authorization of the assembler of the system.
Munters reserves the right to effect modifications to the apparatus in accordance with technical and legal
developments.
© Munters AB, 2018 2
Index
Chapter page
1 INTRODUCTION ---------------------------------------------------------------------------------------- 6
1.1 Disclaimer ------------------------------------------------------------------------------------------ 6
1.2 Introduction ---------------------------------------------------------------------------------------- 6
1.3 Notes ----------------------------------------------------------------------------------------------- 6
2 BEFORE USING ----------------------------------------------------------------------------------------- 7
3 INTRODUCTION TO THE COMMUNICATOR ---------------------------------------------------- 8
3.1 Main features -------------------------------------------------------------------------------------- 8
3.2 Choosing communication cards ------------------------------------------------------------------ 8
3.3 User interface -------------------------------------------------------------------------------------- 8
3.3.1 Front panel ....................................................................................................... 9
3.3.2 Menu tree ......................................................................................................... 9
4 INSTALLATION ---------------------------------------------------------------------------------------- 11
4.1 Hardware Installation --------------------------------------------------------------------------- 11
4.1.1 Preliminary Steps ............................................................................................. 11
4.1.2 Connecting the unit to external components ..................................................... 13
4.1.3 USB Driver Installation ..................................................................................... 14
4.2 Connecting the Communicator to a Controller ----------------------------------------------- 14
4.2.1 Routing Methods ............................................................................................. 14
4.2.2 RS-232 Connections ....................................................................................... 15
4.2.3 RS-485 Connection ......................................................................................... 16
4.2.4 Approximate Distances and Baud Rate ............................................................ 17
4.3 Completing the Installation --------------------------------------------------------------------- 18
4.3.1 Configuring the communication to outside devices ........................................... 18
4.3.2 Communicator / Comm-Box Connectivity ........................................................ 18
5 INITIAL CONFIGURATION ------------------------------------------------------------------------- 20
5.1 Communication recommendations ------------------------------------------------------------- 20
5.2 Setting the test schedule ------------------------------------------------------------------------ 21
5.3 Setting the language ---------------------------------------------------------------------------- 21
5.4 Setting the farm site name ---------------------------------------------------------------------- 21
5.5 Identifying the controllers ----------------------------------------------------------------------- 22
5.6 Setting the time & date -------------------------------------------------------------------------- 22
5.7 Adding names to the Address Book ----------------------------------------------------------- 22
5.7.1 Phone number structure ................................................................................... 23
5.8 Setting the password ---------------------------------------------------------------------------- 23
© Munters AB, 2018 3
6 COMMUNICATOR TO USER FUNCTIONS ------------------------------------------------------ 24
6.1 Voice functions ----------------------------------------------------------------------------------- 24
6.1.1 Basic voice functions ....................................................................................... 24
6.1.2 Advanced voice functions ................................................................................ 25
6.1.3 Responding to an audio alarm message .......................................................... 27
6.2 Pager functions ---------------------------------------------------------------------------------- 28
6.2.1 Basic pager functions ...................................................................................... 28
6.2.2 Advanced pager functions .............................................................................. 29
6.3 Text functions ------------------------------------------------------------------------------------ 29
6.3.1 Basic text functions .......................................................................................... 29
6.3.2 Advanced text functions .................................................................................. 31
6.3.3 Text message responses .................................................................................. 31
6.4 Common Functions ------------------------------------------------------------------------------ 32
6.4.1 Test ................................................................................................................. 33
6.4.2 Message Options ........................................................................................... 33
6.4.3 Hyper terminal ................................................................................................ 33
6.4.4 Monitor .......................................................................................................... 33
7 COMMUNICATOR TO CONTROLLER FUNCTIONS ------------------------------------------- 34
7.1 Network connection configuration ------------------------------------------------------------- 34
7.1.1 Configuring the channel settings ...................................................................... 34
7.1.2 Displaying the controllers ................................................................................ 35
7.1.3 Listing the network devices .............................................................................. 35
7.2 Channel/Signal tests ---------------------------------------------------------------------------- 35
7.2.1 Testing the RS-232/485 channel ..................................................................... 36
7.2.2 Testing the Radio RF signal .............................................................................. 36
8 COMMUNICATOR TO PC CONFIGURATION ------------------------------------------------- 37
8.1 Defining the communication speed with the local PC ---------------------------------------- 37
8.2 Configuring the data connection --------------------------------------------------------------- 37
9 CONFIGURING THE DRY CONTACT CARD----------------------------------------------------- 38
10 COMMUNICATOR FUNCTIONS ------------------------------------------------------------------ 39
10.1 Saving and restoring system settings----------------------------------------------------------- 39
10.2 Test functions ------------------------------------------------------------------------------------- 39
10.2.1 Testing the backup battery ............................................................................. 39
10.2.2 Viewing device status ...................................................................................... 40
10.2.3 Viewing the software and hardware version .................................................... 40
10.3 Viewing relay settings --------------------------------------------------------------------------- 40
11 ALARMS ------------------------------------------------------------------------------------------------ 41
11.1 Introduction to alarms and responses---------------------------------------------------------- 41
11.2 Event codes -------------------------------------------------------------------------------------- 42
11.3 Advanced alarm settings------------------------------------------------------------------------ 42
© Munters AB, 2018 4
11.3.1 Resetting the alarms ........................................................................................ 42
11.3.2 Disabling alarms ............................................................................................. 43
11.3.3 Defining the message delay ............................................................................ 43
11.3.4 Defining the message repeat parameter .......................................................... 43
11.3.5 Defining the internal alarms ............................................................................. 44
11.3.6 Defining the battery alarm ............................................................................... 44
11.4 Alarm and events history ------------------------------------------------------------------------ 44
11.4.1 Displaying the alarm history ............................................................................ 44
11.4.2 Displaying the user events ............................................................................... 45
11.4.3 Displaying the system events ........................................................................... 45
11.5 Testing the alarm backup batteries ------------------------------------------------------------ 45
11.5.1 Dial-Up test ..................................................................................................... 46
11.5.2 Voltage test ..................................................................................................... 46
12 TROUBLESHOOTING -------------------------------------------------------------------------------- 47
12.1 Hardware ---------------------------------------------------------------------------------------- 47
12.2 Communication to controllers/PC -------------------------------------------------------------- 47
12.3 Cellular modem ---------------------------------------------------------------------------------- 49
12.4 RF communication ------------------------------------------------------------------------------- 50
12.5 Voice card --------------------------------------------------------------------------------------- 51
12.6 Alarm --------------------------------------------------------------------------------------------- 52
12.7 Line modem -------------------------------------------------------------------------------------- 52
12.8 Battery -------------------------------------------------------------------------------------------- 52
13 TECHNICAL DATA ------------------------------------------------------------------------------------ 53
14 APPENDIX A: REPLACING COMMUNICATION CARDS AND MODEMS ----------------- 54
14.1 Replacing the RS-232 card --------------------------------------------------------------------- 54
14.2 Replacing the RF-card --------------------------------------------------------------------------- 55
14.3 Installing a GSM-S or GSM-W card ----------------------------------------------------------- 56
14.4 Installing a 3G Cell Modem Card ------------------------------------------------------------- 56
15 APPENDIX B: COMMUNICATOR / CONTROLLER CONNECTIVITY ------------------------ 58
16 APPENDIX C: ETHERNET CARD/ROTEMNET SETUP ------------------------------------------- 59
16.1 Setting Up an Internet connection -------------------------------------------------------------- 59
16.2 Setting Up a Network using RotemNet -------------------------------------------------------- 60
16.2.1 Local network.................................................................................................. 60
16.2.2 Remote network .............................................................................................. 61
17 WARRANTY -------------------------------------------------------------------------------------------- 62
© Munters AB, 2018 5

1 Introduction

1.1 Disclaimer

Munters reserves the right to make alterations to specifications, quantities, dimensions etc. for production or other reasons, subsequent to publication. The information contained herein has been prepared by qualified experts within Munters. While we believe the information is accurate and complete, we make no warranty or representation for any particular purposes. The information is offered in good faith and with the understanding that any use of the units or accessories in breach of the directions and warnings in this document is at the sole discretion and risk of the user.

1.2 Introduction

Congratulations on your excellent choice of purchasing a Communicator!
In order to realize the full benefit from this product it is important that it is installed, commissioned and operated correctly. Before installation or using the fan, this manual should be studied carefully. It is also recommended that it is kept safely for future reference. The manual is intended as a reference for installation, commissioning and day-to-day operation of the Munters Controllers.

1.3 Notes

Date of release: May 2005
Munters cannot guarantee to inform users about the changes or to distribute new manuals to them.
All rights reserved. No part of this manual may be reproduced in any manner whatsoever without the expressed written permission of Munters. The contents of this manual are subject to change without notice.
© Munters AB, 2018 6

2 Before using

The Communicator is the central communication center and provides critical alarm warnings.
THEREFORE IT IS CRITICAL THAT YOU CARRY OUT THE FOLLOWING MAINTENANCE CHECKS ACCORDING TO THE RECOMMENDED SCHEDULE:
1. Daily (minimum weekly) alarm tests. Refer to Setting the test schedule, page 20.
2. Monthly battery (minimum between flock) test.
o Disconnect power to Communicator o Ensure Communicator transmits SMS and voice alarms. o Wait one hour, and confirm that Communicator continues to transmit alarms. o Restore power to Communicator.
3. Test the Alarm Backup Batteries monthly (refer to page 45).
WARNING!
CAUTION Use an exclusive phone line for the Communicator!
NOTE: Sometimes using a phone line via private switchboard might interfere with communication.
CAUTION As a backup to the Communicator, Munters recommends installing an Emergency Light and
Communicator does not support pre-paid SIM cards. Use a regular card only!
Munters recommends using a different line to the Communicator.
Siren system. If the Communicator is unable to transmit alarms via SMS or the telephone (for example there is a complete power failure), the Emergency Light and Siren system sounds an alarm.
© Munters AB, 2018 7

3 Introduction to the Communicator

Munters Communicator, Version 3.06 is a state-of-the-art alarm and communication center used by famers to monitor and control their Munters Controllers and accessories. The Communicator has a user friendly interface with an alpha-numeric keypad, 20 character by 4 line LCD and indicative LED.
Choosing communication cards
Main features
User interface

3.1 Main features

Supports connectivity of several contacts simultaneously on various communication devices
(such as dial-up, internet, GSM, USB)
Voice Solution Plug-in: Supports incoming and outgoing phone calls for alarms and status
reports. Voice messages can be edited according to personal preference.
Remote access via dial-up connection
Send and receive functional text messages (GSM/3G networks)
Pager support
3 dry contact, output relays 5 Amp
8 digital inputs
Battery backup

3.2 Choosing communication cards

The Communicator supports the following cards:
Line modem: Supplies remote communication and voice alarms via a phone line.
GSM-S/GSM-W: Supplies text alarms and text messages only.
3G Cell Modem: Supplies text alarms and text messages only.
NOTE: GSM cards do not support voice, but if equipped with a SIM card, they can support the Voice
Dial-In function (Configuring the telephone modem, page 26).
NOTE: Use the GSM functions to set up a 3G Cell modem.
The Communicator has positions for two cards. Before ordering a unit, the user along with a dealer must define which cards meet his needs and are supported by local infrastructure.

3.3 User interface

The following sections detail how to access and use the Communicator user interface.
Front panel, page 9
Menu tree, page 9
© Munters AB, 2018 8
LED
Function
My Farm
Alarm
History
System

3.3.1 FRONT PANEL

PC Com 1 TD/RD PC is transmitting/receiving data to/from the Communicator
Modem Com 2 TD/RD Modem is transmitting and receiving data
Modem Com 2 DTR/DCD Data transmitter ready/Data carrier detect (technician only)
Cellular Com 3 TD/RD Cellular modem is transmitting and receiving data
Controller Transmit Data Receive Data
Output 1 Output 2 Non-functional
Controller relays are transmitting and receiving data

3.3.2 MENU TREE

Table 1: Menus
Farm Name Reset Alarm Test
Address Book Test Schedule User Events Digital Input
Status Report Disabled Alarms System Events Relay
Controllers Options Save / Resetting
Password Language
© Munters AB, 2018 9
My Farm
Alarm
History
System
Test
Save/Resetting
Advanced Setup
Time & Date Advanced Setup
Technician Tools
Table 2: Sub Menus
Battery Signal Strength Restore Voice
GSM Send Text MSG Save RF/Wired Network
Radio RF Signal Dial Out Battery
Hardware Profile Internet
Wired RS232/485 COM/USB
Network List Line Modem
Voice GSM
Pager Pager
Dial Out
NOTE: Use the GSM functions to set up a 3G Cell modem.
© Munters AB, 2018 10

4 Installation

The following sections detail how to install the Communicator.
CAUTION Munters recommends that only an authorized technician install and configure the
Communicator unit.
Hardware Installation11
Connecting the Communicator to a Controller, page 14
Completing the Installation, page 18

4.1 Hardware Installation

The following sections detail how to perform the Communicator’s physical setup.
Preliminary Steps
Connecting the unit to external components
USB Driver Installation

4.1.1 PRELIMINARY STEPS

NOTE: Open the Communicator and verify that all required components are physically installed.
Figure 1 illustrates a sample Communicator and its components.
Figure 1: External Connection Box Connector and Internal Components (Sample) Board
© Munters AB, 2018 11
Figure 1 key
2. Apply power while pressing
until the Cold Start screen appears.
COLD START
NO YES
HARDWARE PROFILE
1 VOICE OK 2 LINE MODEM OK 3 CELLULAR OK
Del
1 Power supply card 10 Ethernet Cable
2 Switching PS Main Fuse 2A 11 USB Local PC Port
3 Backup Batteries 12 PC Port
4 Speaker 13 External Connection
5 Battery Connector
(-) Black
(+) Red
6 EPROM Software 15
14 230 or 115 VAC
Communication Card
7 Cell Modem 16 CPU battery
8 Phone port 17 Voice card
9 Line Port 18 12V Main Fuse 100 mA T
1. Connect the ground cable to the dedicated ground terminal (Figure 2).
Figure 2: Grounding Terminal
CAUTION The Communicator must be grounded at all times!
3. Select YES.
NOTE: Cold Start resets the Communicator to original factory settings and erases previous history.
Perform a Cold Start when installing new hardware, changing the software version, or if instructed by a Munters technician.
4. Go to SYSTEM > Test > Hardware Profile.
5. Ensure that Communicator recognizes the components.
© Munters AB, 2018 12
BATTERY TEST
- + 100%
Charger active
6. Go to SYSTEM > Test > Battery.
7. Check for battery recognition and charging. As long as the Communicator unit is plugged in, the charger inactive note is displayed.
8. Install the communication software using the accompanying CD (for installation instructions, refer to USB Driver Installation, page 14).

4.1.2 CONNECTING THE UNIT TO EXTERNAL COMPONENTS

1. Connect the External Connection Box to the Communicator using the 25 pin connector as shown in Figure 1.
2. If required, connect the External Connection Box to external devices and an ELS system (Figure 3).
3. Connect the local computer by via the PC Port or a USB cable.
4. Connect the line and phone cables.
5. Connect the ethernet cable to ethernet access point; for example an ADSL modem/router.
Figure 3: External Communication Box Wiring Diagram with ELS
© Munters AB, 2018 13

4.1.3 USB DRIVER INSTALLATION

The following procedure details how to install R-USB Driver version 5.00. This driver must be installed before plugging in the USB cable between the host computer and the R-USB plug.
1. Ensure that the USB cable is disconnected from Communicator before installing the driver.
2. On the CD, click .
3. Click .
4. Follow the instructions.
5. Restart the computer.
6. Connect a USB cable from the Communicator to the computer.
NOTE: If older versions of the driver exist on the computer, the installation program must delete them.
Click
Yes
if prompted.

4.2 Connecting the Communicator to a Controller

The following sections detail how to connect the Communicator to the controllers via a wired or wireless infrastructure.
Routing Methods
RS-232 Connections
RS-485 Connection
Approximate Distances and Baud Rate

4.2.1 ROUTING METHODS

There are two common routing methods for running the communications connections; daisy chain and star connection.
RS-485 infrastructure:
o Daisy chain installations: No additional equipment required o Star installation: Requires a Munters RS-485 Repeater for each branch. Refer to the
relevant manual for details
Use RS-232 infrastructure:
o Daisy chain or star installation: May require a Munters RS-232 Repeater to ensure
signal strength, depending on the cable length and number of controllers installed. Refer to the relevant manual for details.
© Munters AB, 2018 14
Figure 4 key

4.2.2 RS-232 CONNECTIONS

The following section details how to set up an RS-232 connection between the Communicator and the controllers.
Figure 4: Connecting the External Connection Box to Controllers via RS-232 Cards
1 Communicator External Box 5 Shield cable
2 Box communication ports 6 Other controllers
3 Connect one end of the cable's shield only. Each
controller should be chain connected to the same wire,
7 See Approximate Distances
and Baud Rate, page 17
resulting in a long ground cable without ground loop
4 Controller communication card
The cable between the external connection box and the controllers should be a shielded cable
(22 AWG).
This cable is connected to all controllers and to the communication line of the external
connection box in the following manner:
o The COM wire is connected to the COM port in the communication terminal of the
controller (green wire).
o The Communicator External Box TX in the connection box is connected to RX in the
controller (red wire).
o The Communicator External Box RX in the connection box is connected to TX in the
controller (black wire).
o The shield should be connected to the earth (safety ground).
CAUTION Connect the shield (safety ground) only on one side!
© Munters AB, 2018 15
Figure 5 / Figure 6 key

4.2.3 RS-485 CONNECTION

The following section details how to set up an RS-485 connection between the Communicator and the controllers.
Communicator supports two types of RS-485 connections:
RS-485 Cards (Figure 5)
RS-ISO485 Cards (Figure 6)
Figure 5: Connecting the External Connection box to Controllers via RS-485 Cards
1 Communicator External Box 5 Shield cable
2 Box communication terminal 6 Other controllers
3 To prevent ground loops, connect the
shield wire at one end only.
7 See Approximate Distances and Baud Rate,
page 17
4 Controller communication card
The cable between the external connection box and the controllers should be a 4 wire twisted
shielded cable (22 or 24 AWG).
Wiring:
o Red wire to terminal A of the controller and terminal A of the external connection box. o Black wire to terminal B of the controller and terminal B of the external connection box.
© Munters AB, 2018 16
The final controller in any chain or branch requires a 120 ohm terminator.
Figure 6: Connecting the External Connection box to Controllers via RS-ISO485 Cards
The cable between the external connection box and the controllers should be a 4 wire twisted
shielded cable (22 or 24 AWG).
Wiring:
o 1st pair:
Red wire to the controller's terminal A and the external connection box's
terminal A.
Black wire to the controller's terminal B and the external connection box's
terminal B.
o 2nd pair:
Green wire to the controller's COM terminal and the external connection
box's COM terminal.
The final controller in any chain or branch requires a 120 ohm terminator.

4.2.4 APPROXIMATE DISTANCES AND BAUD RATE

For one controller:
o ~2000 meters (~6500 feet): 9600 Baud o ~2500 meters (~8200 feet): 4800 Baud o ~3000 meters (~9800 feet): 2400 Baud
© Munters AB, 2018 17
For 10 controllers:
o ~1200 meter (~4000 feet): 9600 Baud o ~1800 meter (~6000 feet): 4800 Baud o ~2400 meter (~7870 feet): 2400 Baud
NOTE: Baud rate depends on cable length and on the number of controllers.

4.3 Completing the Installation

The following section summarizes the steps needed to complete the installation. Refer to the relevant sections in the manual for further details.
Configuring the communication to outside devices
Communicator / Comm-Box Connectivity

4.3.1 CONFIGURING THE COMMUNICATION TO OUTSIDE DEVICES

1. Set the baud rate to the controllers (refer to Configuring the channel settings, page 34).
2. Test the connection to each controller (refer to Displaying the controllers, page 35).
3. Test the communication channel to each controller (refer to Channel/Signal tests, page 35).
4. Set the baud rate to the local computer (refer to Defining the communication speed with the local PC, page 37).

4.3.2 COMMUNICATOR / COMM-BOX CONNECTIVITY

NOTE: Users having an Ethernet card – refer to Appendix C: Ethernet Card/RotemNet Setup, page
59.
Communicator Software Version 3.07.01 supports the Comm-Box. Download the software from the
Munters web site.
Connect the Comm-Box to a Munters Communicator using RJ11 cable and the D9-RJ11 adapter
(supplied by Munters). Communicator units require the Communicator Serial Card (P/N: C-COMM-SERIAL / 904-99-00038) to support the Comm-Box.
WARNING! Disconnect the power before beginning.
© Munters AB, 2018 18
Verify that the card is set exactly in place! Any deviation can severly reduce
1. Lift and remove the Communication Card.
2. Snap the COMM-SERIAL card into place.
Figure 7: COMM-SERIAL
CAUTION
the card's functionality.
3. Connect the Communictor to the Comm-Box.
NOTE: Refer to the Comm-Box Manual for information on how to define and configure the Comm-Box
and RotemNet Web application.
© Munters AB, 2018 19

5 Initial configuration

This section describes how to configure the Communicator’s initial settings.
Communication recommendations, page 20
Setting the test schedule, page 21
Setting the language, page 21
Setting the farm site name, page 21
Identifying the controllers, page 22
Setting the time & date, page 22
Adding names to the Address Book, page 22
Setting the password, page 23
CAUTION Many of these settings are critical in ensuring the safety and well-being of your stock. These
settings must be made as soon as Communicator is installed.
Refer to the sections listed below for information on other functions:
Communicator to user functions, page 24
Communicator to controller functions, page 34
Communicator to PC configuration, page 37
Configuring the dry contact card, page 38
Communicator functions, page 39
Alarms, page 41
NOTE: Before installing a SIM card, disable the PIN code (if the card has this code). Communicator
text functions are disabled if the SIM card has a PIN code.

5.1 Communication recommendations

Munters strongly recommends:
enabling both the telephone and SMS functions to transmit alarms (via voice and SMS)
enabling SMS alarm acknowledgment
employing a secondary alarm system to act as a backup to Communicator's primary monitoring
and alarm system
WARNING!
Because of limitations built into SMS delivery systems, there may be delays in the actual
SMS delivery time. By default a reminder SMS is transmitted after two minutes. If the message delivery is delayed for any reason, including delays caused by the infrastructure, a reminder SMS is sent. Therefore increasing the delay time for a reminder places your livestock at risk.
© Munters AB, 2018 20
ALARM TEST
FREQUENCY DAILY AT 12:00
LANGUAGE
LANGUAGE ENGLISH REGION US
FARM/SITE NAME
NAME: NUMBER:

5.2 Setting the test schedule

1. Select ALARM > Test Schedule.
2. Configure the parameters.
o Frequency: Daily, weekly, disabled o At: Time of day to perform the alarm test o Day: Define the day of the week to perform the alarm test (this is required only when
FREQUENCY=WEEKLY)
WARNING!
Munters strongly recommends regular testing of the alarms. Do not disable this test
unless the house is empty!

5.3 Setting the language

1. Select SYSTEM > Language.
2. Configure the parameters.
o Language: Select the required language for the user interface. o Region: Select the site location.
CAUTION Select the correct region! The modem functions correctly only when the correct region is
selected!

5.4 Setting the farm site name

Select MY FARM > Farm /Site Name.
Define the site’s name and reference number. PC network software employs these parameters when sending an alarm. In case several Communicators are present, this will help in identifying each one separately.
CAUTION Each Communicator
© Munters AB, 2018 21
must
have a
unique
name and number.
CONTROLLERS
PRIMARY UNITS 1 SECONDARY 0 FOUND-PRIM 0 Sec 0
TIME&DATE
CLOCK: 12:18 DATE: 07-FEB-10
ADDRESS BOOK ==========USER-2========= NAME John Smith VOICE 9,555555 TEXT 9005555554 PAGER 9,555555,,, Msg By idle FROM 00:00 TO 0:00 LANG. English

5.5 Identifying the controllers

1.Select MY FARM > Controllers.
2. Identify controllers that are present within the network.
Primary Units: Select the number of master controllers the site contains (for example Platinum
/AC-2000)
Secondary Units: Select the number of slave controllers the site contains (for example Pig
Guard)
Found-Primary/Secondary: Displays the number of controllers the Communicator was able to
locate (read-only)

5.6 Setting the time & date

1. Select MY FARM > Time & Date.
2. Adjust the time and date in this menu.
Clock: hh:mm: (24 hour format; for example 2:15 PM = 14:15)
Date: dd-mmm-yy: (for example 14-JAN-10)

5.7 Adding names to the Address Book

Select MY FARM > Address Book.
The address book contains the contact information of up eight users. Communicator contacts these users in the event of an alarm. Priority of contacts is defined by the user number (1-16). Top priority contacts should be entered into the address book first.
CAUTION Munters strongly recommends entering contact information immediately.
© Munters AB, 2018 22
SECURITY
TYPE NEW PASSWORD:
Contact list fields:
Name: Enter the contact name using the keypad.
Voice: Enter the phone number for receiving the VOICE CALL service (refer to Setting the voice
, page 24 and Testing the voice call service, page 25 for advanced settings and testing).
Mobile NUMBER: Enter the mobile number for the text message service.
Pager: Enter the pager phone number. Refer to Pager setup, page 28 for options and testing.
In addition, refer to Configuring the dial delay, page 29.
NOTE: When entering the above numbers, refer to Phone number structure, page 23.
Msg By: Define which services the contact receives (Idle, Voice, Text, Voice+Text, Pager).
From/To: Time frame for receiving messages/calls (Default – FROM: 0:00; TO: 00:00 – time
frame is 24 hours, meaning always receiving messages).
Language: Select the language in which SMS messages are written: English, Turkish, Russian,
Spanish, Thai or Hebrew.
NOTE: Distribution of the alarm messages is according to the address book list, contact by contact.
Each user receives all forms of communication that are selected (
Msg. By
option) before continuing to the next user.
The first user does NOT have a "FROM" or "TO" field to ensure there is always someone that receives the notification from Communicator.

5.7.1 PHONE NUMBER STRUCTURE

When entering the voice, mobile and pager numbers the phone number structure is:
9 (outside line, if needed), # # # # # # #,,
The commas are the dial delay. Refer to Configuring the dial delay, page 29.
NOTE: To enter a comma, press and hold the “1” button.

5.8 Setting the password

1. Select MY FARM > Password.
2. Define a password and confirm it (to disable, type “0”).
If selected, a password is required for:
Locally: Using the menu items
Remotely: Acknowledge/disabling of alarms via phone
NOTE: If a password is defined, the Communicator locks the system when idle for five minutes or if you
© Munters AB, 2018 23
press “9” from the main menu.
VOICE SETTING
VOLUME   SPEED  

6 Communicator to user functions

The following sections detail how to use the:
Voice, page 24
Pager, page 28
Text, page 29
Common Functions , page 32

6.1 Voice functions

The following sections detail Communicator’s basic and advanced Voice functions.
Basic voice functions, page 24
Advanced voice functions, page 25
Responding to an audio alarm message, page 27

6.1.1 BASIC VOICE FUNCTIONS

This section details the basic Voice functions.
Setting the voice parameters, page 24
Testing voice quality, page 25
Testing the voice call service, page 25
Testing the cellular signal strength, page 25
Receiving a status report, page 25
6.1.1.1 Setting the voice parameters
1. Select SYSTEM > Advanced Setup > Voice.
2. Define the speech VOLUME and SPEAKER volume and it’s SPEED (if using a TTS voice card).
3. Scroll down to TEST and press ENTER to hear the selected settings.
© Munters AB, 2018 24
VOICE SETTING
VOLUME  
ENTER NUMBER
23415
-51 dBm
6.1.1.2 Testing voice quality
1. Select SYSTEM > Test > Voice.
2. Define speech VOLUME and SPEED.
3. To test, press ENTER.
NOTE: Voice Setting and Test Voice perform the same functions.
6.1.1.3 Testing the voice call service
This menu tests the VOICE CALL service.
1. Select SYSTEM > Test > Dial Out.
2. Enter the required phone number to receive the “Test Call”.
3. Press ENTER.
6.1.1.4 Testing the cellular signal strength
Select SYSTEM > Test > GSM/CDMA.
RED WIRELESS <Ber=…>
This screen displays the cellular service provider’s Received Signal Strength Indicator. This screen displays the cellular service provider’s number, name, BER (Bit Error Rate (if available)), the reception bar graph as well as the measured signal reading.
NOTE: Signal strength must be between -113 dBm to -51 dBm.
6.1.1.5 Receiving a status report
You can receive a status report over the phone. Refer to Status report, page 30 for details on the function.
To hear the status report:
1. Call the Communicator phone number.
2. When prompted, select Status report.

6.1.2 ADVANCED VOICE FUNCTIONS

This section details Communicator’s advanced Voice functions.
CAUTION Munters recommends that only trained, authorized technicians configure these functions.
Configuring the telephone modem, page 26
© Munters AB, 2018 25
LINE MODEM
AUTO ANSWER 4 LINE TEST YES DIAL DELAY ( , ) 2 INPUT GAIN 70 VOICE DIAL-IN YES
CELLULAR MODEM
TEXT FROM Addr. Book Auto Answer 2 Operator STD
Defining when Communicator answers incoming calls, page 26
6.1.2.1 Configuring the telephone modem
Select SYSTEM > Advanced Setup > Line Modem.
This screen defines the line modem specifications.
Auto Answer: Number of rings before the Communicator automatically answers a dialed-in
call. For example: if set to 4 the Communicator answers a call after four rings.
Line Test: Monitors the phone line and activates an alarm in case of disconnection.
Default: YES.
Input Gain: For factory use only. If your Communicator is unable to connect your voice dial in
phone line, consult your local dealer regarding this feature.
Voice Dial-In: This option enables the user to call in at any time and receive information from
the Communicator regarding alarms. To receive the information in voice mode only:
1. Call the controller, wait for one ring less than the AUTO ANSWER set parameter number and hang up.
2. Wait at least five seconds (but no longer than 60 seconds) and then call again. Follow the instructions given by the controller.
o If the AUTO ANSWER parameter is set to zero (0), then the Communicator answers in
voice mode.
o If the AUTO ANSWER parameter is set to zero and the VOICE DIAL IN parameter is set
to YES, the controller answers in voice mode every time.
6.1.2.2 Defining when Communicator answers incoming calls
1. Select SYSTEM > Advanced Setup > GSM/CDMA.
2. In Auto Answer, define the number of rings until the Communicator answers through the cellular modem.
© Munters AB, 2018 26
1 9 0
1
Replay alarm message
0 1 9
Return to house messages
Next alarm message
Disable

6.1.3 RESPONDING TO AN AUDIO ALARM MESSAGE

The Voice Dial Out service transmits audio alarm message, via telephony, from Communicator to the contacts entered in the Address Book (page 22). This section details the procedure to follow when an audio alarm is received.
NOTE: This service is provided by the Communicator ONLY if the Address book is properly defined
with contacts and the "VOICE" service selected per contact.
CAUTION Communicator only broadcasts its alarm message AFTER someone speaks into the phone.
Any word or sound is sufficient.
The following illustrates the sequence of ALARM messages:
"Good <Morning / Afternoon / Evening> farm <#> active alarm. Please, press 1 to listen."
"House <#> has <#> alarm message<s>."
Alarm messages for the first house are played and then the following options are available:
Acknowledge
Enter password (if acknowledging for the first time this call) and press .
"Please wait… Reset for house <#> successful. <Next Message / Goodbye>."
Right after "Please wait" is heard, press to access the ALARM OPTIONS MENU.
"Entering alarm options for House <#>"
System reports alarm and then offers the following options:
NOTE: Disabling alarms disables them until 12:00 PM the following day.
"Disable <confirmed / failed>!" message is repeated and returns to House Alarm Messages
message
Replay house
Play next
house message
End call
NOTE: If at any time an incorrect key is pressed or if nothing is pressed, the system repeats itself three
NOTE: To change the number of times that Communicator retries to contact a recipient, refer to
© Munters AB, 2018 27
times and then ends the call.
Message Options, page 33.
PAGER SETUP
Pager Type basic
Alarm code
0 0 5 * 1 2 4
House number
ENTER NUMBER

6.2 Pager functions

The following sections detail the Communicator’s basic and advanced Pager functions.
Basic pager functions, page 28
Advanced pager functions, page 29

6.2.1 BASIC PAGER FUNCTIONS

This section details the basic Pager functions.
Pager setup
Pager test
6.2.1.1 Pager setup
1. Select SYSTEM > Advanced Setup > Pager.
2. Define the pager type, either BASIC or ENHANCED, by using the +/- key.
Basic: Pages are per house in the following format:
NOTE: If a house has more than one alarm active, then the multiple alarms code is sent (code: 255).
ENHANCED: Pages are per house and can contain multiple alarms per page in the following
format:
HHH*AAA*AAA*AAA**HHH*AAA*AAA
o HHH: House number (two stars separate between houses) o AAA: Alarm code
6.2.1.2 Pager test
1. Select SYSTEM > Test > Pager.
2. Enter the pager phone number and press ENTER.
This feature tests the PAGER service. The pager number should include a dial delay. When dialing a pager service, there is usually a delay between the moment when the call is answered and when the message is recorded. For example: “Leave a message for Mr. Smith” takes about three seconds. The Dial Delay parameter is the amount of time that Communicator waits before transmitting its pager alert. Refer to Configuring the dial delay, page 29 for more information. Delay is also required when dialing for an outside line.
For example: If the required delay is three seconds and delay is set to two seconds, then two commas are required. The phone number structure is:
9 (outside line, if need), ###-####,,
© Munters AB, 2018 28
TEST TEXT MSG
Destination Number:
NOTE: To enter a comma, press and hold the “1” button.

6.2.2 ADVANCED PAGER FUNCTIONS

The following section details the advanced Pager functions.
6.2.2.1 Configuring the dial delay
Select SYSTEM > Advanced Setup > Line Modem.
When dialing a pager service, some services require additional tone menu browsing (interactive voice response). Use this feature to set a delay between the phone number and the tone browsing. Each “,”represents the number of seconds in delay between the phone number and the next browsing number. Refer to Pager test, page 28 for more information.

6.3 Text functions

The following sections detail the Communicator basic and advanced Text functions.
Basic text functions, page 29
Advanced text functions, page 31
Text message responses, page 31

6.3.1 BASIC TEXT FUNCTIONS

The following sections detail the basic Text functions.
Testing the text function, page 29
Testing the SMS ringtone, page 30
Status report, page 30
6.3.1.1 Testing the text function
This menu enables testing the text function.
1. Select SYSTEM > TEST > GSM/CDMA > SEND TEXT MSG.
2. Enter in the required mobile phone number to receive the “Test Text” and press ENTER.
3. Confirm that the mobile phone received the following text message:
“Your Communicator is ready to send alerts via text messages.”
© Munters AB, 2018 29
ENTER NUMBER
6.3.1.2 Testing the SMS ringtone
This menu tests the SMS ringtone service.
1. Select SYSTEM > Test > Dial Out.
2. Enter the required phone number to receive the “Test Call”.
3. Press Enter.
6.3.1.3 Status report
Upon a user request, Communicator sends a status report on basic house functions and animal statistics. The report includes the following specifications:
Target Temp
Average Temp
Vent Level
Vent Mode (minimum ventilation, natural, tunnel)
Humidity
Weight (current average animal weight)
Pressure (static pressure)
Water Control (daily water consumption)
Feed Count (daily feed consumption)
Mortality
By default, the report only includes Target Temp, Average Temp, Vent Level and Humidity.
To select the parameters:
1. Select SYSTEM > Advanced Setup > GSM/CDMA.
2. Use the +/- key to select the required parameter.
3. Press Enter to select/deselect the parameter.
4. Press Save. The parameters are configured.
To receive a status report:
Receiving the Report for One House
?SX > 'Send SMS' to the Communicator cell phone number.
? = Start of message S = Status report X = Represents house number (can be any positive number from 1 - 64)
Receiving the Report for Several Houses
?SX#X#X > 'Send SMS' to the Communicator cell phone number
? = Start of message S = Status report X = Represents house number (can be any positive number from 1-64)
© Munters AB, 2018 30
CELLULAR MODEM
TEXT FROM Addr. Book TEXT PRECALL Yes/No PRECALL TIME 5 Auto Answer 2 Operator STD
# = Sign separates between every house number

6.3.2 ADVANCED TEXT FUNCTIONS

The following sections detail the advanced Text functions.
Defining who can text Communicator
Configuring an SMS ringtone
6.3.2.1 Defining who can text Communicator
1. Select SYSTEM > Advanced Setup > GSM/CDMA.
This menu defines which cell phones can send messages to the Communicator via text.
2. In the Text From field, choose:
o Addr. Book (only those addresses which are text enabled) or o Any (enables sending text via any cell phone).
NOTE: Acknowledgement messages are only sent when Addr. Book is selected.
6.3.2.2 Configuring an SMS ringtone
If desired, a ringtone can play when an SMS message from Communicator arrives, thereby alerting you of an upcoming message.
1. Select SYSTEM > Advanced Setup > GSM/CDMA.
2. In the Text Precall field, select Yes.
3. In the Precall time, enter the time (in seconds). This parameter ensures that there is sufficient time for the phone to ring before the SMS tone plays.

6.3.3 TEXT MESSAGE RESPONSES

2.0
Event codes, page 42 lists the events corresponding to the codes sent in a text message.
Resetting the siren, page 31
Resetting the alarm, page 32
Acknowledging a message, page 32
6.3.3.1 Resetting the siren
NOTE: After typing the text message, press the 'Send' button to send it to the Communicator.
In the procedures below, the highlighted text shows the SMS text to be sent.
Resetting the Siren of One House
© Munters AB, 2018 31
TECHNICAL TOOLS
TEST 4 HYPER TERMINAL YES MONITOR 2
!RX > 'Send SMS' to the Communicator cell phone number.
! = Start of message R = Reset X = Represents house number (can be any positive number from 1-64)
Resetting the Siren of Several Houses
!RX#X#X > 'Send SMS' to the Communicator cell phone number
! = Start of message R = Reset X = Represents house number (can be any positive number from 1-64) # = Sign separates between every house number
Resetting the Siren for All Houses
!RALL > 'Send' to the Communicator cell phone number
! = Start of message R = Reset ALL = Can be typed both in capital letters or small letters.
6.3.3.2 Resetting the alarm
To reset all the alarms, send the following text message:
!C > 'Send' to the Communicator cell phone number
! = Start of message C = Communicator
6.3.3.3 Acknowledging a message
If Message Repeat is enabled (refer to page 43), Communicator continues to send alarms until an acknowledgement is sent.
Requesting a Response for Every Sent Text Message
!AON > 'Send' to the Communicator cell phone number
! = Start of message A = Acknowledgement
Canceling a Response for Every Sent Text Message
!AOFF > 'Send' to the Communicator cell phone number
! = Start of message A = Acknowledgement.

6.4 Common Functions

The following sections detail the technician tools.
Select SYSTEM > Technician Tools.
© Munters AB, 2018 32
This menu provides testing tools used by an authorized technician only.
Test
Message Options

6.4.1 TEST

Phone Line: Measures the line voltage.
Internet: (TBD).
Relays: Toggle Relays 1, 2 and Alarm relay status by pressing ENTER.
Digital Input: Displays the status of the eight digital inputs.
Memory: Performs EEPROM test by pressing the MENU key.
Keyboard: Tests the functionality of each key. Test keys by pressing them and verifying visually
that the right key is displayed on the screen.

6.4.2 MESSAGE OPTIONS

This parameter specifies the number of times Communicator places a call to a recipient (until the recipient presses "1").
Under Call ACK Retries, enter the required numbers.
o Range: 1 – 10 (Default: 3)

6.4.3 HYPER TERMINAL

This is a dedicated function for system integrators ONLY!

6.4.4 MONITOR

TBD
© Munters AB, 2018 33
SERIAL PORT
BAUD RATE 9600 CHAN(6-7-8)  ADDR(4-5) 

7 Communicator to controller functions

The following sections detail how to configure the connections between Communicator and the controllers (local communication).
Network connection configuration, page 34
Channel/Signal tests, page 35

7.1 Network connection configuration

The following sections detail how to configure the baud rate and communication between the Communicator and its subunits. Communication can be via RS-232, RS-485, or RF.
Configuring the channel settings, page 34
Displaying the controllers, page 35
Listing the network devices, page 35

7.1.1 CONFIGURING THE CHANNEL SETTINGS

Select SYSTEM > Advanced Setup > RF/Wired Network.
This menu defines data rate and settings between the Communicator and its subunits.
NOTE: This menu does
Baud Rate: This sets the communication rate between the Communicator and controllers. For
communication to operate properly, set all controllers to the same Baud Rate.
o Since faster rates and longer transmission distance mean a greater chance of
transmission errors, reduce the baud rate as you increase the distance.
o In any case where there are transmission errors, reduce the baud rate. o Communicator, RLINK (if used), and controllers must have the same baud rate!
CAUTION Incorrect definitions can result in alarms for missing controllers and communication from
unidentified controllers.
not
define the data rates to the PC.
Channel: This parameter sets the communication channel between the Communicator and an
RLINK. For more information, refer to the RLINK or RLINK One Manual.
Address: The address is a second layer used to set up a secure communication layer to an
RLINK, in combination with the Channel or alone. For more information, refer to the RLINK or RLINK One Manual
© Munters AB, 2018 34
Square 1
Square 2
Press
01  16 17  32 33  48 49  64 01  16 17  32 33  48 49  64
NETWORK LIST
PRIMARY FOUND: 0 SECONDARY FOUND: 0 SCAN NETWORK? NO
Table 3: Address Configuration
Address 0 unmarked unmarked
Address 1 marked unmarked
Address 2 unmarked marked
Address 3 marked marked

7.1.2 DISPLAYING THE CONTROLLERS

This screen displays all the controllers that are connected to the system.
- Represents a recognized controller - No controller is recognized
NOTE: The letter 'F' indicates that communication to that house has been lost. The 'F' continues to
appear until the unit is reset (disconnect and reconnect the power).

7.1.3 LISTING THE NETWORK DEVICES

Select SYSTEM > Test > Network List.
Primary Found: Displays the number of primary units found in the network.
Secondary Found: Displays the number of secondary units found in the network.
Scan Network?: Use +/- key to select YES or NO and then press ENTER to scan the network
to find/remove primary or secondary units.

7.2 Channel/Signal tests

The following sections detail how to test the controller communication channels.
Testing the RS-232/485 channel
Testing the Radio RF signal
© Munters AB, 2018 35
COMMUNICATION
SET UNIT NUMBER: < 1>
GO, STOP USING ENTER.
Tx   Rx
RF TEST
SET UNIT NUMBER:  1

7.2.1 TESTING THE RS-232/485 CHANNEL

Select SYSTEM > Test > Wired 232/485.
This menu tests the RS-232/485 communication channel.
Enter the required unit number and press ENTER to start and stop the test. The screen displays a shaded box in the Tx when transmitting and a shaded box by the Rx when receiving (when functioning properly the shading switches back and forth between the two boxes).
NOTE: If the checkbox remains blank, check all connections between the Communicator and the
controller.

7.2.2 TESTING THE RADIO RF SIGNAL

Select SYSTEM > Test > Radio RF Signal.
This menu tests the RF communication channel.
Enter the required unit number and press ENTER. The screen displays the reception bar graph as well as the measured signal reading once available (testing is continuous until exiting this menu).
© Munters AB, 2018 36
COM/USB
BAUD RATE 9600
DATA CONNECTION
MODULATION AUTO COMPRESSION ENABLE DATA FLOW 2

8 Communicator to PC configuration

The following sections detail the communication between the Communicator and the PC.
Defining the communication speed with the local PC
Configuring the data connection

8.1 Defining the communication speed with the local PC

Select SYSTEM > Advanced Setup > COM/USB.
This screen defines the communication speed (Baud Rate) corresponding with the local PC.

8.2 Configuring the data connection

Select SYSTEM > Advanced Setup > Line Modem > Advanced.
The Communicator can compress data and send it faster. Use this screen to increase the transfer rate between the Communicator and a remote modem.
Modulation: Auto or V34 transmission. During connect negotiation at which the modems have
determined which modulation and rate will be used, meaning before any error.
Compression: Enables or disables data compression performed by the modem, also known as
hardware compression. It reduces the amount of time required to transfer data. Make sure the modem you are connected to can read and decompress the received data.
Data Flow: This feature enables the hardware to vary the data transmission rate.
CAUTION Munters recommends that the user leave the Advanced menu items at their default settings.
© Munters AB, 2018 37
DIGITAL INPUT
# MESSAGE [ N ] 1 door opened 1 2 0

9 Configuring the dry contact card

The following section details how to set up the dry contact cards. Communicator supports an eight dry contact digital input card that can be programmed as a normally open / close dry contact input. These inputs can be connected to a wide variety of sensors such as generator operation, magnetic door or window, thermostat, etc.
1. Select SYSTEM > Digital Input.
2. Use the alphanumeric keypad to enter in the message and press ENTER.
3. Define [N] as 1 or 0
The '[N]' column's two possibilities:
0: Represents the open contact (Normally Open). If there is a change from the usual state
(closed state), an alarm occurs.
1: Represents closed contact (Normally Closed). If there is a change from the usual state (opened state), an alarm occurs.
The figure above serves as an example of a digital input program. The programmed line No. 1 is set as normally closed for the house door. The message for this program is “door opened”. If the door opens, the dry contact is disconnected and changes from 1 to 0. This change triggers the alarm and the message “door opened” is sent to all addresses programmed in the Adding names to the Address Book (page 22).
© Munters AB, 2018 38
Saving and restoring system settings, page 39
Viewing relay settings, page 40
Test functions, page 39
MEMORY RESTORE POINT
21-FEB-10
CONTINUE?
NO YES
CREATE A NEW MEMORY
RESTORE POINT
NO YES
BATTERY TEST
- + 100% Charger active

10 Communicator functions

The following sections detail functions which relate to the Communicator hardware and software.

10.1 Saving and restoring system settings

Select SYSTEM > Save/Res Setting > Restore.
1. Restore: Use this feature to restore all settings that were previously saved (restore point is the date of the last save performed).
Select SYSTEM > Save/Res Setting > Save.
2. Save: Use this feature to save all settings (once a SAVE is performed, this is the new RESTORE point).

10.2 Test functions

The following section details how to test Communicator functions.
Testing the backup battery
Viewing device status
Viewing the software and hardware version

10.2.1 TESTING THE BACKUP BATTERY

This section details the CPU battery test.
Select SYSTEM > Test > Battery.
© Munters AB, 2018 39
HARDWARE PROFILE
1 VOICE OK 2 LINE MODEM OK 3 CELLULAR OK
http://www.rotem.com SOFTWARE 3.00r01-b HARDWARE 2.04
RELAYS SETTING
CODE TIME (s) RLY1 0 RLY2 0
To test the battery:
1. Unplug the unit.
2. View the battery test.
CAUTION In addtion to this test, refer to Testing the alarm backup batteries, page 45.

10.2.2 VIEWING DEVICE STATUS

Select SYSTEM > Test > Hardware Profile.
View functionality status of all possible installed devices.

10.2.3 VIEWING THE SOFTWARE AND HARDWARE VERSION

Press
This screen displays the software and hardware version numbers.

10.3 Viewing relay settings

Select SYSTEM > Relay.
TBD
© Munters AB, 2018 40
Alarm
Generated
In
House
Call
Out Delay
Send an SMS
Message to
Contact 1
(if enabled)
Send a Phone
Message to
Contact 1
(if enabled)
Delay Between
Contacts
Send an SMS
Message to Last
Contact
(if enabled)
Send a Phone
Message to Last
Contact (if
enabled)
Reminder
Delay
Response from User
Yes
End
No

11 Alarms

This section details how to:
Configure advanced alarm settings
View the history of alarms and events
Basic Alarm functions are defined in the Initial configuration, page 20.
Introduction to alarms and responses, page 41
Event codes, page 42
Advanced alarm settings, page 42
Alarm and events history, page 44

11.1 Introduction to alarms and responses

Figure 8 illustrates the alarm sequence. The flow ends when an alarm is acknowledged or is no longer active.
Figure 8: Alarm Flow Chart
Responding to alarms can be done over:
Land line: Via verbal and interactive messaging
Cellular: Via text messaging
NOTE: Communicator does not support verbal and interactive messaging via cell phones.
© Munters AB, 2018 41
Event Code
LCD Message
SELECT UNIT (+/- KEY)
TO RESET PRESS ENTER
UNIT =

11.2 Event codes

Table 4 lists the event codes sent in text messages.
Table 4: Event Codes
1 "power off "
2 "power on"
3 "cold start"
4 "error-01"
5 "test running"
6, 7 , 9, 10, 11, 12, 16, 17 "fail"
8, 13 "no answer "
14 "page sent "
18 "text sent "
19, 20 "ack alarm "
21 "disable alarm "
22, 23, 24 "low signal"

11.3 Advanced alarm settings

The following sections detail the advanced alarm functions. Basic alarms are set up in the Initial configuration (page 20).
Resetting the alarms, page 42
Disabling alarms, page 43
Defining the message delay, page 43
Defining the message repeat parameter, page 43
Defining the internal alarms, page 44
Defining the battery alarm, page 44

11.3.1 RESETTING THE ALARMS

This menu resets the alarms of any controller that exists within the network. The Communicator’s unit number is 0.
Use the +/- key to navigate to the required unit number.
© Munters AB, 2018 42
Select ALARM > Reset.
DISABLE ALARMS DISABLE ALARMS
HOUSE DISABLE CODE MESSAGE
23 YES 185
25 YES 155
OPTIONS
==MESSAGE DELAY===
Call Out (s) 60 Between Users (s) 60 TEXT
==MESSAGE REPEAT== Voice 20 Pager 35 Text 35
===INTERNAL ALARM=== Delay(s) 60 Reminder (m) 60 Power Resto.Msg NO

11.3.2 DISABLING ALARMS

Select ALARM > Disabled Alarms
View disabled alarms and re-enable these alarms.
NOTE: : Alarms are disabled until 12:00 PM the following day.
Scroll right to view message.
Press +/- to re-enable the alarm and then press ENTER.
NOTE: Alarms that are re-enabled are cleared from the list.

11.3.3 DEFINING THE MESSAGE DELAY

Select ALARM > Options.
This menu defines the waiting times between an alarm event and its reporting.
Call-Out (seconds): Define the waiting time before Communicator begins the reporting
sequence.
Between Users (seconds): Define the waiting time before contacting the next user within the
address book.

11.3.4 DEFINING THE MESSAGE REPEAT PARAMETER

Select ALARM > Options.
By default, when an alarm is sent, it must be acknowledged by one of the contacts. If there is no acknowledgment, Communicator resends the alarm (refer to Acknowledging a message, page 32).
This menu defines the waiting time before Communicator reinitiates the reporting (VOICE, PAGER, TEXT).
NOTE: Enter 0 to disable this option.
© Munters AB, 2018 43
POWER OPTION
ALARM DELAY(S) 60
LOG [SORT BY: H]
HOUSE DATE CODE 1 07-FEB 240 2 05-FEB 240 XT 3 06-FEB 240 3 07-FEB 240 4 07-FEB 240 5 06-FEB 240

11.3.5 DEFINING THE INTERNAL ALARMS

Select ALARM > Options.
Internal alarms are generated by the Communicator unit (external alarms are generated by the controllers). This menu defines:
Delay (seconds): Define the waiting time before Communicator generates an internal message.
Reminder (minutes): After an alarm has been acknowledged but not dealt with, the
Communicator recreates an internal message according to the amount of time defined. Define the time in this option.
Power Restore Message: Define YES/NO for a message to be sent after a Power Restore event

11.3.6 DEFINING THE BATTERY ALARM

Select SYSTEM > Advanced Setup > Battery.
This menu defines the hold time (in seconds) before the Communicator generates an alarm message regarding the battery charge.

11.4 Alarm and events history

This section details how to view records of alarms and events.
Displaying the alarm history, page 44
Displaying the user events, page 45
Displaying the system events, page 45

11.4.1 DISPLAYING THE ALARM HISTORY

Select HISTORY > Alarms.
This screen displays alarms from all houses as well as the Communicator (Communicator: 0 and Houses: 1 - 64).
Use +/- to toggle the SORT BY option from: H=House; D=Date; and C=Code.
Scroll right to view message.
© Munters AB, 2018 44
USER EVENTS
DATE TIME CODE 18-JAN 16:16 2 07-FEB 11:47 2
SYSTEM EVENTS
DATE TIME CODE 18-JAN 16:16 2 07-FEB 11:47 2

11.4.2 DISPLAYING THE USER EVENTS

Select ALARM > User Events.
Any changes or events created by users from the address book appear in this table.
Scroll right to view alarm and user number.
Code is the alarm code.

11.4.3 DISPLAYING THE SYSTEM EVENTS

Select ALARM > System Events.
This menu displays all Communicator system events.
Scroll right to view message.

11.5 Testing the alarm backup batteries

To ensure that the Communicator continues to broadcast alarms in the event of a power outage, the unit comes equipped with a set of 12 V backup batteries. These batteries must be kept properly charged at all times.
WARNING!
Munters strongly recommends:
Checking the backup battery pack once a month (see the procedure below).
Replacing the battery pack once a year, regardless of the test results.
Failure to test your pack regularly and change the pack as required can result in losses
in the event of a general power failure!
© Munters AB, 2018 45
Figure 9: Communicator Battery Packs
The following two tests provide accurate data regarding the backup battery pack’s charge level. Munters recommends performing both tests.
If you need to replace the battery, order a Communicator Battery Pack (P/N: SP-COMM-BA).
NOTE: Munters recommends keeping a spare pack in stock to avoid any shipping delays.

11.5.1 DIAL-UP TEST

Unplug the unit.
o If the batteries are charged, Communicator sends an SMS/voice/pager alarm message
to the numbers configured in the Address Book. The message should arrive within several minutes.
o If the batteries are not charged, Communicator does not send an alarm message. In
addition, an alarm message appears on the screen.

11.5.2 VOLTAGE TEST

1. Remove the battery pack.
2. Using a voltmeter, test the pack. The voltage of a new, charged battery pack ranges between
7.2 V and 7.6 V. The voltage of a battery pack that has been in use for an extended period of
time will be 7.2 V or lower.
o If the power is above 7.0 volts or higher, continue using the battery pack. o If the power is below 7.0 volts, replace the pack immediately.
CAUTION
© Munters AB, 2018 46
Check the CPU Battery once a year, as described in Testing the backup battery, page 39.
Hardware, page 47
Communication to controllers/PC, page 47
Cellular modem, page 49
RF communication, page 50
Voice card, page 51
Alarm, page 52
Line modem, page 52

12 Troubleshooting

The following section details common troubleshooting procedures.

12.1 Hardware

Connected hardware is not recognized in the hardware profile list under system Menu (voice, cell modem, Line modem)
Refer to Viewing device status, page 40.
The Communicator displays O.K. for an installed device and N/A for a device that is not available.
1. Reset the hardware: Turn the battery switch OFF and unplug the power source.
2. Reconnect the power and switch the battery ON so that the unit rescans the hardware.
3. Open the Communicator and check that the device is installed properly.
4. If still not operating, replace the device.
Battery failure alarm is received
1. Make sure the Communicator is connected to an electric power supply.
2. In ‘Battery Test’ menu (page 39), check the battery and charger status.
3. Open the Communicator's box and check the battery's wiring (Figure 1, page 11).
4. If the wiring connections are OK, replace the battery pack. (Part number: SP-COMM-BAT).
NOTE: If you replace the voice card, Ethernet card, line modem or cell modem, perform a Cold Start
after replacing the device.

12.2 Communication to controllers/PC

NOTE: Refer to Displaying the controllers, page 35 to display the controller.
Not all units found due to updating primary units. In other words, the number of controllers is not identical to the number of controllers entered in the Controllers menu (Identifying the controllers, page 22).
1. Make sure the Communicator is connected to an electric power supply.
2. Press Hot Key 0 (page 35) and check if either some of the controllers are missing (empty
squares), or all of them.
3. Check communication with the missing unit:
o If the system has a wired connection, refer to Channel/Signal tests, page 35. o If the system has an RF link, refer to page 35.
© Munters AB, 2018 47
4. Check Baud Rate (refer to the relevant section in Network connection, page 34) on both sides if
using 232/485 communication card.
5. Go over the number of controllers and make sure there is no conflict between the units (make
sure that two units do not have the same configuration number).
6. If all above are OK:
o Check the wiring for 232/485 communication card. o Check RF card signal strength (refer to Testing the cellular signal strength, page 25).
'Lost unit number' alarm
1. Verify that the Communicator is connected to a power supply.
2. Press Hot Key 0 (page 35) and check if either some or all of the controllers are missing (empty
squares).
3. Verify communication with the missing unit:
o If the system has a wired connection, go to System – Test – Wired RS232/485 (refer to
page 36).
o If the system has an RF link, go to Radio System – Test Radio RF Signal (Refer to page
36).
4. If you are using a 232/485 communication card, check the Baud Rate on both sides (refer to
Configuring the channel settings, page 34).
5. If an RF communication card is being used, check Additional Channel Setting.
6. Go over the controller numbers and make sure there is no conflict between the units (make sure
two units do not have the same configuration number).
7. If all above are Ok:
o Make sure the wiring is OK for communication card 232/485. o Check signal strength for RF card (refer to Testing the cellular signal strength, page 25).
No local communication with PC
1. Ensure that the serial port Baud Rate matches the PC baud rate ( page 34).
2. Go to Computer Port list. 'Com 1 RD' LED should flash on the front panel. Test the Communicator
through RotemNet software.
NOTE: If the LED does not flash, it is not the right computer port.
3. If using a USB cable, reinstall the driver from the CD (refer to USB Driver Installation, page 14).
© Munters AB, 2018 48

12.3 Cellular modem

Problem in signal strength
Figure 10: Cell Modem Card Location
Figure 11: Line Modem Card Location
The modem has to be placed in a way that ensures sufficient signal strength.
To improve signal strength, the antenna can be moved to another position. Signal strength may
depend on how close the modem is to a radio base station. You must ensure that the location, at which you intend to use the modem, is within the network coverage area.
Reboot through unplugging the power.
© Munters AB, 2018 49
1. If signal does not improve, insert the SIM card into a cell phone and check the signal (GSM
only).
2. If the signal is weak, check with your service provider.
3. If the signal is OK, change the module.
4. If no signal exists:
o Check antenna connection. o Check connection to the module (GSM). o Check the wiring. If there is a problem, contact the dealer.
Refer to the appropriate section in Appendix A: Replacing communication cards and modems, page 54 for detailed instructions on exchanging the modem.
Text test failure in menu (refer to Testing the text function, page 29).
The modem has to be placed in a way that ensures sufficient signal strength. To improve signal strength, the antenna can be moved to another position. Signal strength may depend on how close the modem is to a radio base station. You must ensure that the location, at which you intend to use the modem, is within the network coverage area

12.4 RF communication

No RF connection
Figure 12: RF Card Location
Check the signal strength (refer to Testing the Radio RF signal, page 36).
o If it is weak, change the antenna location. o If the strength is zero:
1. Check the baud rate and the channel address (refer to Configuring the channel settings,
page 34). Correct if needed.
2. Ensure that the Communicator’s baud rate matches the controllers’ baud rate.
Check RF card configuration:
© Munters AB, 2018 50
o Try to change the baud rate and channels on both sides (refer to Configuring the
channel settings, page 34).
NOTE: In this situation, lower the baud rate.
o Improve the antenna's location. o Replace P-COMM-RF10-9-S COMMUNICATOR RF (Refer to Replacing the RF-card,
page 55).

12.5 Voice card

Voice does not function
Figure 13: Voice Card Location
1. Refer to Testing voice, page 25 and perform voice test.
2. Change the parameters as required (refer to Setting the voice , page 24).
NOTE: Do not forget to confirm by moving the cursor to the ‘
3. Verify speaker cable is connected.
4. Turn volume trimmer on voice card until required volume is reached (Figure 14) (Refer to
Figure 1, page 11 to see the voice card location).
5. If none of the above helps, contact your dealer.
TEST’
parameter and pressing
'ENTER
'.
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Figure 14: Volume Trimmer

12.6 Alarm

No messages are being received from the Communicator
1. Verify active alarms are not defined as disable state (refer to Setting the test schedule, page 20).
2. Go over the contact group, make sure the users are not set to 'idle' (refer to Adding names to the
Address Book, page 22) and that the contact information is entered correctly.
3. Verify that the controllers are functioning properly (meaning are transmitting alarms or
messages).
Alarm LED is ON but the siren does not operate
1. Check the siren's connection to the relay with battery (see Figure 3, page 13).
2. Perform an alarm relay test found in SYSTEM->Technician Tools->Test->Relays (refer to Test,
page 33).

12.7 Line modem

‘No dial tone' alarm
1. Verify that there is a line by using a phone connected to the phone jack.
2. Perform PHONE LINE VOLTAGE test, (SYSTEM – Technician Tools – Test – Phone Line (page
33)). Voltage should be above 40 V (normally it is 48 V or more).
3. If it is above 40 V, connect a regular phone for testing.
4. If the line is not operating, check with your service provider.
5. If the line is operational, perform power cycle for Communicator (turn device off and then back
on). Allow a few minutes until the Communicator recovers.
Dial Out is not functioning
1. Insert extra delay by adding commas (refer to Configuring the dial delay, page 29).
2. If you have an ADSL modem on the same line, verify that your ADSL line filter meets your service
provider’s specifications (high quality line balanced).
3. Contact technical support.

12.8 Battery

'critical error/check battery wiring' alarm appears
1. Check the backup battery wiring; verify that all connections are in place.
2. If the pack is correctly wired, the battery pack does not hold a charge. Replace the pack.
© Munters AB, 2018 52
Power Supply
Main Fuses
Connection Box Peripherals
Alarm Output
Housing
Ambient Climate
Certification

13 Technical data

Mains Voltage Single Phase 230 VAC (outside the US & Canada)
115 VAC 0.5 A (US & Canada)
Mains Frequency 50/60 Hz
Maximum Power Consumption 40 W
Main Fuse (12 V) 125/250 V, 100 mA T
Main Fuse (Switching P.S.) 125/250 V, 2 A T
Digital Inputs
8 Digital Inputs Dry Contact, 5V /2 mAmp
Relays Outputs
N.C/N.O. (OMI) Blue Small Low Power Relay 5 Amps, 250 VAC
N.O and N.C (Double) (OMI) Pilot Duty 5 Amps, 250 VAC
Metal Box Dimensions (L x W x H) 262 x 262 x 80 mm
Operating Temperature Range 0° to +50° C / 32° to 125° F
Operating Humidity Range 0% to 95%
Storage Temperature Range -10° to +70° C / 14° to 158° F
© Munters AB, 2018 53
14 Appendix A: Replacing communication
cards and modems
The following sections illustrate how to replace various communication cards.
NOTE: Refer to Choosing communication cards, page 8 for further information on Munters
communication cards.
Replacing the RS-232 card, page 54
Replacing the RF-card, page 55
Installing a GSM-S or GSM-W card , page 56
Installing a 3G Cell Modem Card, page 56

14.1 Replacing the RS-232 card

Insert the RS-232/485 communication card into the indicated sockets and fasten it with two
screws.
© Munters AB, 2018 54

14.2 Replacing the RF-card

1. Insert the card in its socket.
2. Fit the black wire through the hole as illustrated above and connect to the RF card. Screw nuts
connected to the RF card (make sure you leave enough slack for antenna cable).
3. Set the dipswitches. Refer to the RF Communication Card Installation sheet for more information.
© Munters AB, 2018 55

14.3 Installing a GSM-S or GSM-W card

NOTE: Before installing a SIM card, disable the PIN code (if the card has this code). Communicator
text functions are disabled if the SIM card has a PIN code.
1. Turn off the Communicator and open the cover.
2. Place the card in place.
Insert a SIM card into GSM-S or GSM-W to enable the Voice Dial-In feature.
NOTE: Refer to Configuring the telephone modem, page 26 for information regarding the Voice Dial-
In feature.
WARNING!
Communicator does not support pre-paid SIM cards. Use a regular card only!

14.4 Installing a 3G Cell Modem Card

NOTE: Before installing a 3G card, disable the PIN code (if the card has this code). Communicator
text functions are disabled if the card has a PIN code.
1. Turn off the Communicator, disconnect the power and open the cover.
2. Place the card in place.
© Munters AB, 2018 56
Insert a SIM card to enable the Voice Dial-In feature.
1. Insert the cell modem cable into the Cell Modem mounting port and tighten the retaining bolt.
2. Close the cover, apply power and turn on the unit.
3. Go to System > Save/Res Setting > Save and backup all settings
4. Perform a Cold Start. Communicator will detect the new modem.
5. If required, restore the Communication Unit's settings.
6. Go to SYSTEM  Test  GSM/CDMA. The signal strength must be between -113 dBm to -51
dBm.
7. Go to SYSTEM  TEST  GSM/CDMA  SEND TEXT MSG.
a. Enter in the required mobile phone number to receive the “Test Text” and press ENTER.
b. Confirm that the mobile phone received the following text message:
o “Your Communicator is ready to send alerts via text message
© Munters AB, 2018 57
Infrastructure
RS-232 Current Loop
RS-485 Standard
RS-485 Isolated
Communicator Communication Card
Controllers' Communication Cards
Platinum
Super Guard
NA
NA
SMART A AC-2000
3G/SMART C
N/A
AC-2000, RFS, RSW
15 Appendix B: Communicator / Controller
connectivity
When designing a control system:
Communicator supports multiple infrastructure technologies: RS-232, RS-485, and RS-485
Isolated.
Each controller has its own specific communication card for any supported communication
infrastructure.
There is specific wiring required for each infrastructure.
This paper details which 1) controller communication cards to install 2) wiring infrastructure to use in order to support each infrastructure technology.
C-COMM-RS232 C-COMM-RS485 C-COMM-485
232 ISO / 232 Extension Card
(P/N: C-PP-RCLP232)
232 ISO / 485 Extension Card
(P/N: C-PP-232ISO-485)
Smart 232 Communication Card
(P/N: C-SMART-RS232)
AC-3G 232 Comm. Card (P/N: C-RNET-RS232)
485 STD/ 485 Extension Card
(P/N: C-PP-RCLP485)
SGP 485 Communication Card
(P/N: C-SG-RCLP)
Smart 485 Communication Card
(P/N: C-SMART-RS485)
485 ISO/ 232 Extension Card
(P/N: C-PP-485ISO-232)
485 ISO/ 485 Extension Card (P/N: C-PP-485ISO-
485)
Smart 485 Communication ISO
(P/N: C-SMART-RS485­ISO)
RLINK 485 Comm. ISO (P/N: C-RNET-485)
© Munters AB, 2018 58
Direct On-Board
Use an External RS-485 Converter
Use an External RS-485 Converter
16 Appendix C: Ethernet Card/RotemNet
Setup
This section explains how to set up an internet connection for Communicator unit having an Ethernet Card (P/N: 904-99-00054). Users having a Comm-Box should refer to Communicator / Comm-Box Connectivity, page 18.
Setting Up an Internet connection
Setting Up a Network using RotemNet

16.1 Setting Up an Internet connection

Accessing the Communicator and controllers via a web browser enables viewing the controller parameters.
NOTE: For full control use RotemNet (refer to Setting Up a Network using RotemNet, page 60).
Internet is supported by:
Communicator, software version 3.0 and higher
Platinum Controllers, software version 3.0 and higher
Munters Net, version 1.3.17 and higher
1. In the Communicator screen, select SYSTEM > Advanced Setup > Internet > My Account.
2. Write down the Ethernet device serial number.
3. On the Ethernet cable port (Figure 1), verify that:
o the green lights remains on o the yellow light blinks
4. Set the Communicator Internet settings.
a. In a web browser, go to http://82.80.235.51/. b. In the Account Name field, type Rotem. c. In the Password field, type 1. The Register page appears. d. Fill out all of the fields.
NOTE: The Allowed S/N is the Device S/N found in SYSTEM > Advanced Setup > Internet.
NOTE: If you want to add a picture to your Internet account, click
e. Type the CAPTCHA letters. f. Click Submit. Myrotemnet sends a confirmation message to the account email address.
5. In SYSTEM > Advanced Setup > Internet > My Account
a. Edit the IP number or address (myrotem.net) and PORT number as required. b. In the Name field, type the name.
© Munters AB, 2018 59
Browse
and select the file.
Port: 1500
INTERNET
IP: 80.179.187.139
c. In the Account name, type the account name that you chose on the myrotemmnet page. d. In the Users field, type the maximum number of users that can simultaneously access the
network. e. Click Save.
DEVICE SN: 140011BD [SERVER]
Name: Rotem Account: <Farm 1
The Internet connection is now configured.
6. In a web browser, go to http://www.myrotem.net and login using the name and password that
you chose.
If the Communicator is defined correctly, it is displayed on the site with its name and its status is
a green circle.
If the Communicator is not defined correctly, it does not appear on the screen.
The red exclamation mark (!) indicates that the chip is not online. This means that there is a
connectivity problem, lost internet connection, or other possible problems. It does not mean that the Communicator is not defined properly.
7. Click to view the controller details.
Munters recommends the following resolutions when viewing the web:
o PC: 1280/1024 Text size medium o Laptop: 1024/768 Text size medium

16.2 Setting Up a Network using RotemNet

Accessing the Communicator or controllers via RotemNet enables local and remote management of your equipment. The following is a summary of the steps needed to setup a remote network using the RotemNet software. For complete instructions, refer to the RotemNet manual.
1. Using the provided CD, install and run RotemNet.
2. Refer to the following sections:
o Local network o Remote network

16.2.1 LOCAL NETWORK

1. Under Network Setup, select Local Network.
2. Select the required baud rate.
NOTE: The selected baud rate must be the same as the rate selected in the Communicator.
3. Select the communication port.
© Munters AB, 2018 60
NOTE: If the connection is via the USB port, select Communicator.
4. Select the number of controllers and the controller type.
5. Press Start Scan.
RotemNet scans the system and lists the controllers.

16.2.2 REMOTE NETWORK

1. In RotemNet, select Internet and click OK.
2. In the Internet Communication window set the:
o Farms account name o Account Name o Chip serial number o Password
NOTE: This information must be the same as the data entered in Communicator.
3. If you are configuring multiple farms:
o Enter a name for each farm. o Enter an Ethernet chip number for each farm. o Configure the controller setup for each farm.
4. To connect to a farm, click Connect.
NOTE: Refer to Initial configuration, page 20 for instructions on the initial configuration.
© Munters AB, 2018 61

17 Warranty

Warranty and technical assistance
Munters products are designed and built to provide reliable and satisfactory performance but cannot be guaranteed free of faults; although they are reliable products they can develop unforeseeable defects and the user must take this into account and arrange adequate emergency or alarm systems if failure to operate could cause damage to the articles for which the Munters plant was required: if this is not done, the user is fully responsible for the damage which they could suffer.
Munters extends this limited warranty to the first purchaser and guarantees its products to be free from defects originating in manufacture or materials for one year from the date of delivery, provided that suitable transport, storage, installation and maintenance terms are complied with. The warranty does not apply if the products have been repaired without express authorisation from Munters, or repaired in such a way that, in Munters’ judgement, their performance and reliability have been impaired, or incorrectly installed, or subjected to improper use. The user accepts total responsibility for incorrect use of the products.
The warranty on products from outside suppliers fitted to Communicator (for example sensors, cables, thermostats, etc.) is limited to the conditions stated by the supplier: all claims must be made in writing within eight days of the discovery of the defect and within 12 months of the delivery of the defective product. Munters has thirty days from the date of receipt in which to take action, and has the right to examine the product at the customer’s premises or at its own plant (carriage cost to be borne by the customer).
Munters at its sole discretion has the option of replacing or repairing, free of charge, products which it considers defective, and will arrange for their despatch back to the customer carriage paid. In the case of faulty parts of small commercial value which are widely available (such as bolts, etc.) for urgent despatch, where the cost of carriage would exceed the value of the parts, Munters may authorise the customer exclusively to purchase the replacement parts locally; Munters will reimburse the value of the product at its cost price.
Munters will not be liable for costs incurred in demounting the defective part, or the time required to travel to site and the associated travel costs. No agent, employee or dealer is authorised to give any further guarantees or to accept any other liability on Munters’ behalf in connection with other Munters products, except in writing with the signature of one of the Company’s Managers.
WARNING:
right at any time and without prior notice to alter the specifications in this manual.
The liability of the manufacturer Munters ceases in the event of:
dismantling the safety devices;
use of unauthorised materials;
In the interests of improving the quality of its products and services, Munters reserves the
© Munters AB, 2018 62
inadequate maintenance;
use of non-original spare parts and accessories.
Barring specific contractual terms, the following are directly at the user’s expense:
preparing installation sites;
providing an electricity supply (including the protective equipotential bonding (PE) conductor, in
accordance with CEI EN 60204-1, paragraph 8.2), for correctly connecting the equipment to the mains electricity supply;
providing ancillary services appropriate to the requirements of the plant on the basis of the
information supplied with regard to installation;
tools and consumables required for fitting and installation;
lubricants necessary for commissioning and maintenance.
It is mandatory to purchase and use only original spare parts or those recommended by the manufacturer. Dismantling and assembly must be performed by qualified technicians and according to the manufacturer’s instructions.
The use of non-original spare parts or incorrect assembly exonerates the manufacturer from all liability.
Requests for technical assistance and spare parts can be made directly to the nearest Munters office. A full list of contact details can be found on the back page of this manual.
Munters Israel
18 HaSivim Street Petach-Tikva 49517, Israel Telephone: +972-3-920-6200 Fax: +972-3-924-9834
© Munters AB, 2018 63
Ag/MIS/UmGB-2567-04/18 Rev 1.0
www.munters.com
Australia Munters Pty Limited, Phone +61 2 8843 1594, Brazil Munters Brasil Industria e Comercio Ltda, Phone +55 41 3317 5050, Canada Munters Corporation
Lansing, Phone +1 517 676 7070, China Munters Air Treatment Equipment (Beijing) Co. Ltd, Phone +86 10 80 481 121, Denmark Munters A/S, Phone +45 9862 3311, India Munters India, Phone +91 20 3052 2520, Indonesia Munters, Phone +62 818 739 235, Israel Munters Israel Phone +972-3-920-6200, Italy Munters Italy S.p.A., Chiusavecchia, Phone +39 0183 52 11, Japan Munters K.K., Phone +81 3 5970 0021, Korea Munters Korea Co. Ltd., Phone +82 2 761 8701, Mexico Munters Mexico, Phone +52 818 262 54 00, Singapore Munters Pte Ltd., Phone +65 744 6828, South Africa and Sub-Sahara Countries Munters (Pty) Ltd., Phone +27 11 997 2000, Spain Munters Spain S.A., Phone +34 91 640 09 02, Sweden Munters AB, Phone +46 8 626 63 00, Thailand Munters Co. Ltd., Phone +66 2 642 2670, Turkey Munters Form Endüstri Sistemleri A.Ş, Phone +90 322 231 1338, USA Munters Corporation Lansing, Phone +1 517 676 7070, Vietnam Munters Vietnam, Phone +84 8 3825 6838, Export & Other countries Munters Italy
© Munters AB, 2018
S.p.A., Chiusavecchia Phone +39 0183 52 11
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