To make sure that you use your smartphone correctly,please read this manual carefully
·
Some of the images and screenshots shown in this manual may differ slightly from those
·
BQ shall not be held liable for any issues relating to performance or incompatibility
The BQ team would like to thank you for purchasing your new Aquaris X2 / X2 Pro.We hope
you enjoy using it.
Enjoy the fastest mobile network speeds with this unlocked smartphone thanks to 4G
coverage. Its dual-SIM functionality (nano-SIM) means you can use two SIM cards at the
same time, even if they are from different operators. You can browse the internet rapidly,
check your email, enjoy games and apps (which can be acquired directly from the device),
read e-books, transfer files via Bluetooth, record audio, watch films, take photos and record
videos, listen to music, chat with your friends and family and enjoy your favourite social
networks. It also comes with a fingerprint scanner, enabling you to add a digital fingerprint
to unlock your smartphone, authorise purchases or sign in to an application.
About this manual
before you start using it.
of the final product. Likewise, due to firmware updates, it is possible that some of the
information in this manual does not correspond exactly to the operation of your device.
resulting from modification of the registry settings by the user. Nor shall it be held liable
for any incompatibility issues with third-party applications available through the app
stores.
Icon guide
Danger: situations that could pose a risk to personal safety or health.
Warning: situations that could pose a risk to the correct functioning of the device but
not to personal safety or health
Tip: additional information to help you make the most of your device.
2
Trademarks
The BQ logo is a registered trademark of Mundo Reader, S.L.
The Google™ logo, Android™ and other brands, are registered
trademarks of Google Inc.
Wi-Fi®isaregisteredtrademarkofthe Wi-Fi Alliance.Bluetooth
is a registered trademark of Bluetooth SIG, Inc. MicroSDTMand
the corresponding logo are registered trademarks of SD-3D,
LLC.
Qualcommisaregisteredtrademarkof Qualcomm Incorporated,
registered in the USA and other countries.
All other trademarks are the property of their respective
owners. All rights reserved.
53Backup
53System Update
53Scheduled Power On and Off
53Reset Options
Languages and Input
54
Multimedia
54
Camera
55
General Settings
57
Camera Mode
58
Video Mode
60
Photos
61
Apps
61
Individual Permission for Apps from Unknown Sources
62
Play Store
62
Chrome
63
Calendar
63Maps and GPS Navigation
63
BQ Plus
64
Email
65
Calculator
65
Clock
66
Useful Advice
66
BQ Launcher
67
Progressive Installation Progress Bar
67
New Picture-in-Picture Option (PiP)
68
Appendices
70
Appendix C: Disposing of this Product Correctly
71
Appendix D: Information regarding maximum transmission power and frequency
72
Appendix E: Information on Exposure to Radio Waves and SAR (Specific
73
Appendix F: Federal Communication Commission Interference Statement
66OTA Updates
66Autofill Service
66Smart TextSelection
67New Emojis
67Compress Files
68Appendix A: Technical Specifications
68Appendix B: Cleaning and Safety
bands.
Absorption Rate)
// Aquaris X2 / Aquaris X2 Pro
Complete User Manual-English
Before You Start
7
Before You Start
Documentation:
Warranty and importantinformation
Box Contents
Before using your BQsmartphone for the first time, please check the contents of the box. If
any of the following items are missing, contact the vendor that sold you the device.
Aquaris X2 / X2 Pro
Type-C to Type-A USB 2.0 cable
SIM key
Qualcomm®Quick Charge™ 3.0 charger
BQ genuine accessories comply with the strictest quality and safety standards. As a manufacturer,
BQ guarantees the compatibility of its devices only with its genuine accessories. It will not be liable
for damages caused by the use of third party accessories with BQ devices, or by the use of third party
devices with genuine BQ accessories.
// Aquaris X2 / Aquaris X2 Pro
Complete User Manual-English
Before You Start
8
Product Overview
MicroSIM/
microSD
Speaker
Front
camera
Frontal
flash
Volume
keysvolumen
Rear camera
Power button
Fingerprint
scanner
Rear
flash
Microphone
Type C
USB port
Speaker
Noise canceller
Notification LED
Headphone
jack
Do not attempt to remove the rear cover of your Aquaris X2 / X2 Pro, as this may damage the device.
Do not remove the battery by any means. Removing it may invalidate the warranty.
// Aquaris X2 / Aquaris X2 Pro
Complete User Manual-English
Getting Started
9
Getting Started
Inserting the SIM cards
Your Aquaris X2 / X2 Pro is a dual SIM smartphone which accepts two nano-SIM cards in
the same slot.
You can access the SIM tray from the exterior of the device. Do not attempt to remove the
battery cover.
Youwill find the SIM key inside the box containing your device.Ensure the device is switched
off,then extract the tray by inserting the key into the hole beside the SIM slot. Place your
nano-SIM card into the tray.Make sure it is in the correct position by using the notch on the
corner to guide you (see image). Insert the tray and nano-SIM into the slot.
Your Aquaris X2 / X2 Pro only accepts nano-SIM cards.
// Aquaris X2 / Aquaris X2 Pro
Complete User Manual-English
Getting Started
10
Power
Switching the Device On and Off
To switch on your Aquaris X2 / X2 Pro, press and hold down the power button for a few seconds
locatedon the sideof thesmartphone.
If there are two nano-SIM cards in your device, when switching it on you will need to enter
the PIN for each one. Every time your Aquaris X2 / X2 Pro detects a new SIM, a pop-up
window appears informing you of the default settings for phone calls, video calls, SMS
and the dataconnection.
To switch off your device, hold down the power button for two seconds. A menu will appear
with various options. Select Power off.
If you press briefly on the power button, the screen will switch off but not the device.
// Aquaris X2 / Aquaris X2 Pro
Complete User Manual-English
Getting Started
11
Inserting and Removing the MicroSD Card
a.
For extra security we recommend the device be switched off before removing the
b.
To remove it while the device is switched on, first unmount the card to avoid damaging
c.
Make sure you reinsert the tray to prevent dust or dirt from entering the device.
The internal memory of your Aquaris X2 / X2 Pro can be expanded to 256 GB using a
microSD card.
To insert a microSD card, follow these steps:
Insert the point of the SIM key into the ejector hole.
Extract the tray and place the microSD card on it. Make sure the metal pins are pointing
toward the inside of the device (see image).
Toremove the microSD card,follow the same steps but in reverse order,keeping in mind the
following recommendations:
microSD card.
it and losing data. To do this, go to Settings > Storage > SD Card and tap theicon
(Unmount).
Note that the use of the microSD card will be limited to Portable storage. Applications cannot be
installed on it and it will only serve to support the device›s internal memory.Only information such as
photos,videos orsomeexternalapplicationdata(providedthe application allowsthis) canbestored.
// Aquaris X2 / Aquaris X2 Pro
Complete User Manual-English
12
Primeros pasos
A)
Using the supplied mains adapter:
1.
Plug the Type-A USB 2.0 end of the cable into the USB port of the mains adapter.
2.
Plug the mains adapter into any standard power socket (220V/50Hz).
3.
Plug
the
USBType-C endof
the cabl
e intoy
our
smar
tphone’s
USBCport.
B)
Using a laptop or desktop computer:
1.
Connect the Type-A USB 2.0 end of the cable to a compatible USB port on your
2.
Plug
the
USBType-C endof
the cabl
e intoy
our
smar
tphone’s
USBCport.
Charging the Device and Transferring Files
Your smartphone contains a rechargeable (non-removable) 3100 mAh battery which is
charged via the USB type-C port located at the bottom of the device. To charge the battery,
a Type-C to Type-A USB 2.0 cable and a Qualcomm®Quick Charge™ 3.0 charger are supplied
with the telephone. To charge, follow these simple steps:
computer.
The battery in your Aquaris X2 / X2 Pro is non-removable. Removal by anyone other than our Technical
Support staff may damage the device and invalidate the Warranty.
Allowing the battery to charge fully (2h 20 min) is recommended when you charge it for the first time.
This will help calibrate the battery meter.Note that some batteries perform better after completing
a number of charge cycles.The time required to charge your device can vary markedly depending on
whether it is charged via the mains adapter or a computer USB port.
// Aquaris X2 / Aquaris X2 Pro
Complete User Manual-English
Getting Started
13
Connecting your smartphone to a computer using the USB cable also allows you to transfer
1.
Connect your Aquaris X2 / X2 Pro to a computer using the the micro-USB to Type-A USB
2.
Select and copy the desired files to your smartphone or computer.Note that you can store
files between the two devices (from its internal memory or from the inserted microSD card).
This will allow you to use, copy or store images, videos, music, text documents, etc. on one
or both devices.
On connecting the device to a computer, a pop-up window
appears with a notification containing access options to your
data. The media transfer protocol (MTP) is the default option.
It lets you access your documents from the computer. Tap
Allow to accept this option.
Toeliminate data connections and file transfers between the
computer and the device, tap Charge only.
Tick the Remember selection always box to remember the
chosen option. In this way, the next time you connect the
device to the computer, this will be the option used.
More file transfer options can be accessed by pulling down the
notification bar and tapping Use USB to transfer files.
The connection options are: Charge this device, Supply
power, which enables other devices to be charged from the
phone battery,Transfers file (MTP), Transfer photo (PTP) and
Use device as MIDI, which allows the connection of musical
instruments or other devices with MIDI inputs, such as
keyboards.
There are a number of ways to transfer files. The following
steps explain how to do this via a USB connection:
2.0
cablepro
thegeneric
themoneither
To transfer files in PTP modes between your mobile (and/or microSD card) and a Mac OS
computer, download and install the free Android File Transfer application to your computer:
www. android.com/filetransfer/.
vided.
USB
thetel
Insertthe
connector
ephone’s
micr
o-USB
connector
intothe computer’sUSB
inter
nal
memory
or the
intothedevice’s
port.
micr
oSD
micr
cardify
o-USB
port,
ou areusing
and
one
.
Do not disconnect the cable while files are being transferred.
// Aquaris X2 / Aquaris X2 Pro
Complete User Manual-English
Getting Started
14
Setup Wizard
·
Language
·
SIMcards
·
Wi-Fi networks
·
Google account
·
Protect your phone
·
BQ Services
·
BQ Plus
The first time you switch on your AquarisX2 / X2 Pro,a setup wizard will help you to configure
the basic settings for your device:
After adding your Google account you have the option to add another account in the Gmail application.
// Aquaris X2 / Aquaris X2 Pro
Complete User Manual-English
Getting Started
15
Learning to Use the Multi-Touch Screen
Your smartphone has a capacitive multi-touch screen with five simultaneous detection
points. Different movements, which are linked to different functions, can be made using
these points:
Touch. Touch the screen briefly to select an icon, open an app, activate a
text-entry box,etc.
Long press. Touch the screen and hold for approximately 2 seconds to bring
up an options menu.
Drag. To move an icon, long-press it,
drag to the desired position and
then release.
// Aquaris X2 / Aquaris X2 Pro
Complete User Manual-English
Getting Started
16
Swipe or slide. Swipe your finger left or right on the Home screen to access
the extended screens. Slide it up or down to scroll through a website, list
or menu.
Pinch. Place two fingers on the screen at the same time,
separate them to zoom in and bring them together to
zoom out.
Double-tap.Tapthe screen twice in quick succession to zoom in. Repeat the action to zoom
out. This can also be used to activate the screen.
// Aquaris X2 / Aquaris X2 Pro
Complete User Manual-English
Desktop Features
17
Desktop Features
Adjusting Screen Rotation
With some apps the screen will rotate automatically from portrait (vertical) to landscape
(horizontal) and vice versa depending on how you are holding your device. To lock the screen
rotation, go to
Automatic screen rotation can also be enabled or disabled using the Auto-Rotate toggle in
the quick settings menu.
The navbar is shown on screen by default to enable you to navigate through the screens of
your device with ease.
You can return to a previous screen when using an app by pressing the
Back button.
You can go to the Home screen at any time by pressing the Home
button. You can also long-press it to access the Google Assistant.
Access the recent applications list by pressing the Menu button
located in the bottom right corner of the device. Double tapping it
opens the last app you used. Additionally, pressing and holding this
buttonwhiletherecentappslistis open willenable Multiwindowmode.
The logo(see photo) is not a working button.
// Aquaris X2 / Aquaris X2 Pro
Complete User Manual-English
Desktop Features
18
This feature provides an improved multitasking experience by allowing two apps to be open
on thescreen.
To start multiwindow mode, one app has to be open and there must be at least one more
running in the background.Long-pressing the Recent apps button in the bottom right corner
of the device will shift the current app to the top part of the screen, leaving the bottom part
free for whichever app you choose from the recent apps list.
Resize the split-screen as desired by sliding the black divider up or down.
Toe
xit
multiwindo
w mode,slide the
which app you want to leave open. Long-pressing the Recent apps button will also exit this
mode,leaving the app at the top of the screen open.
dividerto
the
scr
een’supper orlower
edgedepending on
// Aquaris X2 / Aquaris X2 Pro
Complete User Manual-English
Desktop Features
19
Screen Lock
By default, the screen of your smartphone will lock itself automatically after a prolonged period
of inactivity.To set the length of this time period, go to Settings > Display > Screen saver and
select the desired value.Toswitch the screen off manually,press the power button briefly.
Tounlock the screen,press the power button briefly and the screen will come on, displaying the
unlock option.The screen will turn on and display the configured lock option.To change the lock
option,go to
thefollowing:None,Swipe,Pattern,PIN or Password.
Youcan createa messageto be displayedon the lockscreenby tappingthe,icontotheright
of the Screen lock option.
YourAquarisX2 / X2 Procomeswitha functionthatletsyoulockand unlockthe phoneby double
tappingthe screen.Double-tappingany part of the screen willmakeitturnon and requestthe
unlock pattern.Double-tapagain to turn it off.
Thisfeature is disabledby default.You can activate it via Settings > Display > Advanced > Wake
Shortcuts. These give you quick access to the apps you use most frequently.
5
Access to the apps drawer. Access all the applications installed on your device by
4
3
1
2
1
4
5
2
3
The Home screen or Desktop is the main access route to the tools and apps installed on
your Aquaris. From here you can check the status of your device, visit websites, open apps,
etc.
Status and notification bar. Check the time, Wi-Fi signal, network coverage for each SIM,
audio profile, Bluetooth status and remaining battery power. Notifications such as missed
calls,messages,etc.appear here.The quick settings and notifications are found in the same
area.Swipe the bar downwardto open it out.A first swipewillshow arowof six quicksettings
tiles:Asecondswipewillrevealtherestof thetiles.
Google Search. Tap the search bar to enter the text you want to search for on the
internet. Voice searches can also be performed.
Widget. Install widgets, such as Google cards (in the illustration),time,news,calendar,
etc.
swiping from the bottom of the screen or tapping theicon.
// Aquaris X2 / Aquaris X2 Pro
Complete User Manual-English
Desktop Features
21
Customising the Home screen
·
Wallpapers: select the image you want to use as a background for
·
Widgets: select the widgets you want
·
Settings: Two options for customising the Home screen are found here.
·
Display Google application: This function is enabled by default. Swipe the screen
·
Allow home screen rotation: by default, the desktop is configured to be used
The Home screen can be extended to the right. To scroll through
the Home screen and Extended screens swipe right or left. You can
customise these screens with images,shortcuts, apps and widgets.
To change the wallpaper or add a widget, press and hold on one
of the screens until a pop-up window appears containing these
options:
the Home Screen and Extended Screens then tap Set wallpaper
to confirm. If the selected image is too large it will need to be
cropped.
to have on the Home Screen. They are
distributed vertically and in alphabetical
order to make them easier to find. Widgets
belonging to the same app are positioned
horizontally for more clarity. Long-pressing
the sidebar displays the first letter of the
applications,facilitating their identification.
rightward to access Google Now, which lets you view cards and perform searches.
This will have to be set beforehand by going to
and ticking the box.
vertically. Enable this option to use it horizontally.In this way you can rotate both
the home screen and the apps drawer.
Settings > Google > Search > Your feed
// Aquaris X2 / Aquaris X2 Pro
Complete User Manual-English
Desktop Features
22
T
o createashortcu
t toan ap
p or con
tactgot
o theappsdrawer,pressontheapp’si
conand
drag it to the desired position on the desktop.
App shortcuts can also be created from an app icon regardless of whether it is on the Home
screen or in the apps drawer. Long-pressing an app icon reveals a menu containing quick
actions or shortcuts offered by the said app.
Forexample,youcan create a reminder or event by long-pressing the Google Calendar icon,
or access Battery settings, Data usage or Wi-Fi by long-pressing the Settings icon.
Tapping elsewhere on the screen will make the shortcuts menu disappear.
An app shortcut can be added to the Home screen by long-pressing and then dragging it to
the desired position.
Not all apps have app shortcuts.
Grouping items into folders
Drag one item on top of another that is to be stored in the same folder. A folder will be
created and the items placed inside it automatically. To place another item into this folder,
simply drag it in. To name a folder (or rename an existing one), tap to open it, then tap the
“Unnamed folder” option. The keypad will then appear, enabling you to type in the name
of the folder. Items can be removed from the folder by opening it and dragging them out.
// Aquaris X2 / Aquaris X2 Pro
Complete User Manual-English
Desktop Features
23
Moving, deleting or uninstalling items on the Home Screen
Toobtain information on an app, drag it to the icon
App info. When the icon turns blue, release it.
labelled
i
To move an item on the Home screen, long-press it to detach it
from the background,drag it to the desired position and release.
You can also move items from one extended screen to another
bydr
agging
themto
the
scr
een’s
edge.
Todelete an item drag it to the cross labelled Remove.When the
icon turns grey,release it to delete.
To uninstall an app drag it to the labelled Uninstall. When
the icon turns red, release it to uninstall.
Note that only user-installed applications can be uninstalled.
Status Bar
The Status bar contains important information on the device and is always visible at the
top of the screen:
Battery almost flat.
Battery charging.
Battery fully charged.
Wi-Fi enabled and connected toa network.
Sound off and vibrate on.
Do Not Disturb mode enabled.
Aeroplane mode.
Data services enabled (this could be 4G, H+, H, 3G, E or G, according to the type of
data connection and transferspeed).
Bluetooth enabled.
Shows the battery level of the device connected by Bluetooth.
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