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RJ-45
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Multi-Tech Systems RJ-45, RJ-9 User Manual

MultiModem®
Wireless EDGE, GPRS, CDMA Modems
with Ethernet Interface
User Guide
Copyright and Technical Support
User Guide
MultiModem® Wireless EDGE, GPRS, and CDMA Modems with an Ethernet Interface MTCBA-E-EN, MTCBA-G-EN-Fx, MTCBA-C-EN-Nx S000375C, Revision C
Copyright
This publication may not be reproduced, in whole or in part, without prior expressed written permissio n from Multi­Tech Systems, Inc. All rights reserved. Copyright © 2005-7 by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc. makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc., to notify any person or organization of such revisions or changes. Check Multi-Tech’s Web site for current versions of our product documentation.
Record of Revisions Revision Date Description
A 09/01/05 Initial release. Version 1.10. Includes the Waste Electrical and Electronic Equipment
Statement.
B 08/10/06 Software version 1.14. Added a Wake-Up-on-Call setup example. Added a
Connecting to the Internet section. Added a Setting Up DNAT example. Added more information about activating and setting up a wireless modem account. Added a table of commonly supported subnets.
C 04/23/07 Updated the Technical Support contact list. Removed the Multi-Tech Certified
National Activation Agent statement. Updated the Multi-Tech Warranty statement.
Trademarks
Trademarks and registered trademarks of Multi-Tech Systems, Inc. include MultiModem, the Multi-Tech logo, and Multi-Tech. Windows is a registered trademark of Microsoft Corporation in the United States and other countries. All other products or technologies referenced in this manual are the trademarks or registered trademarks of their respective holders.
Technical Support Country By Email By Phone
France: support@multitech.fr Europe, Asia, Africa: support@multitech.co.uk
+(33) 1-64 61 09 81
+(44) 118 959 7774
U.S., Canada, all others: support@multitech.com 800-972-2439 or 763-717-5863
World Headquarters
Multi-Tech Systems, Inc. 2205 Woodale Drive Mounds View, Minnesota 55112 Phone: 763-785-3500 or 800-328-9717 Fax: 763-785-9874 Internet Address: http://www.multitech.com
Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) 2
Table of Contents
Table of Contents
Chapter 1 – Introduction and Product Description.....................................................................................................5
Product and Interface Descriptions ....................................................................................................................5
Ethernet Interface............................................................................................................................................5
MultiModem EDGE..........................................................................................................................................5
MultiModem GPRS..........................................................................................................................................5
MultiModem CDMA..........................................................................................................................................5
Application Example.............................................................................................................................................6
Ship Kit Contents..................................................................................................................................................6
Safety Warnings....................................................................................................................................................7
Ethernet Ports Caution.....................................................................................................................................7
Handling Precautions.......................................................................................................................................7
Safety Instructions for Hazardous Locations....................................................................................................7
Vehicle Safety..................................................................................................................................................7
Specifications........................................................................................................................................................8
AT Command Information....................................................................................................................................8
Chapter 2 – Getting Started ..........................................................................................................................................9
Wireless Account Setup Introduction.................................................................................................................9
Step 1. Obtain a Wireless Account.....................................................................................................................9
Step 2. Connect Antenna, Ethernet, & Power..................................................................................................10
Front Panel LEDs ..........................................................................................................................................11
Ethernet LEDs ...............................................................................................................................................11
Modem LEDs.................................................................................................................................................11
Step 3. Set Your PC’s TCP/IP Address for Ethernet Functionality................................................................12
Step 4. Important Prerequisite for Activating a CDMA Account....................................................................13
Step 5. CDMA Activation Steps ........................................................................................................................14
Step 6. Using AT Commands to Verify Signal Strength and Network Registration.....................................16
Prerequisite Setup.........................................................................................................................................16
Open the Command Window.........................................................................................................................16
Verify Signal Strength....................................................................................................................................16
Checking Network Registration and Roaming Status ....................................................................................17
Step 7. Configure the Ethernet Interface Using the Web Management Software.........................................18
Step 8. Set Time and Date.................................................................................................................................19
Shutdown Caution..............................................................................................................................................19
Step 9. Connecting to the Internet....................................................................................................................20
Connecting to the Internet Through Your Cellular Provider’s Service............................................................20
Connecting to the Internet Steps ...................................................................................................................20
Chapter 3 – Using the Web Management Software...................................................................................................22
Navigating the Web Management Software......................................................................................................22
Web Management Software Screens ................................................................................................................24
IP Setup................................................................................................................................................................24
IP Setup > General Configuration..................................................................................................................24
IP Setup > HTTP Configuration .....................................................................................................................25
IP Setup > DDNS Configuration.....................................................................................................................26
IP Setup > SNTP Configuration.....................................................................................................................27
IP Setup > Static Routes................................................................................................................................28
IP Setup > Remote Configuration..................................................................................................................29
PPP.......................................................................................................................................................................30
PPP > PPP Configuration..............................................................................................................................30
PPP > Wakeup-on-Call..................................................................................................................................32
PPP > Wakeup-On-Call Examples ................................................................................................................33
PPP > Power-On Configuration.....................................................................................................................36
Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) 3
Table of Contents
Networks & Services ..........................................................................................................................................37
Networks & Services > Network Configuration ..............................................................................................37
Networks & Services > Service Configuration................................................................................................38
Packet Filters.......................................................................................................................................................39
Packet Filters > Packet Filters. ...................................................................................................................... 39
Packet Filters > DNAT Configuration.............................................................................................................40
Packet Filters > DNAT Example ....................................................................................................................40
Packet Filters > Advanced.............................................................................................................................42
GRE Tunnels .......................................................................................................................................................43
GRE Tunnels > GRE Tunnels........................................................................................................................43
GRE Tunnels > GRE Routes Configuration...................................................................................................44
DHCP Server........................................................................................................................................................ 45
DHCP Server > Subnet Settings....................................................................................................................45
DHCP Server > Fixed Addresses ..................................................................................................................46
Tools ....................................................................................................................................................................46
Tools > Tools.................................................................................................................................................46
Tools > Service Status...................................................................................................................................47
Tools > Firmware Upgrade............................................................................................................................47
Tools > Load Configuration............................................................................................................................48
Tools > Save Configuration ...........................................................................................................................48
Statistics & Logs.................................................................................................................................................49
Statistics & Logs > Ethernet...........................................................................................................................49
Statistics & Logs > Serial...............................................................................................................................49
Statistics & Logs > PPP.................................................................................................................................50
Statistics & Logs > PPP Trace.......................................................................................................................51
Statistics & Logs > SysInfo............................................................................................................................52
Statistics & Logs > DHCP Stat.......................................................................................................................52
Statistics & Logs > GRE Statistics.................................................................................................................52
Appendix A – A Reference Table of Commonly Supported Subnets......................................................................53
Appendix B – Wireless Antenna.................................................................................................................................55
The Antenna........................................................................................................................................................55
GSM, EDGE, and CDMA Antenna.................................................................................................................55
GSM and E-GSM Radio Characteristics........................................................................................................55
CDMA Radio Characteristics ......................................................................................................................... 55
Antenna .........................................................................................................................................................55
Fused DC Power Cable Dimensions .............................................................................................................56
How to Change the Fuse...............................................................................................................................56
Appendix C – Firmware Upgrade Using External TFTP Client................................................................................. 57
Appendix D – Multi-Tech Systems, Inc. Warranty and Repair Policies...................................................................58
Multi-Tech Warranty Statement.........................................................................................................................58
Replacement Parts ........................................................................................................................................ 59
Appendix E – Waste Electrical and Electronic Equipment.......................................................................................60
Index .............................................................................................................................................................................61
Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) 4
Chapter 1 – Introduction and Product Description
Chapter 1 – Introduction and
Product Description
This User Guide describes the MultiModem® Wireless EDGE, GPRS, and CDMA modems with an Ethernet Interface.
Product and Interface Descriptions
Ethernet Interface
The MultiModem wireless modems with an Ethernet interface provide shared Internet access with one IP address. The built-in routing capabilities provide DHCP services and firewall security using Network Address Translation. Due to the routing capabilities, these modems are sometimes called routers.
These modems support "always-on" network connection as well as "dial-on-demand" for Internet service s. The "always-on" network connection automatically establishes a wireless data connection and allows for around the clock surveillance, monitoring or real-time data acquisition of any remote Ethernet device such as a Web camera. If the data link is dropped in the event of poor reception or a complete loss of service, it will automatically re-establish the data link. When configured for "dial-on-demand" the wireless modem only accesses the Internet when data is present. This configuration is ideal for sharing Internet access among networked PCs.
Software features include remote configuration, firmware upgrade, load configuration screen, and a save configuration screen.
MultiModem EDGE
The MultiModem® EDGE wireless modem delivers some of the fastest cellular wireless data speeds utilizing EDGE technology. It allows users to connect to the Internet and send and receive data up to three times faster than possible with an ordinary GSM/GPRS network making it ideal for highly data-intensive multimedia applications. The MultiModem EDGE wireless modem is equipped with quad-band GSM, which means it can be used worldwide on all existing GSM networks.
AT Commands: The MultiModem EDGE wireless modem is configured using the EDGE AT
Commands. These commands are documented in the Reference Guide for the MultiModem Wireless EDGE Modems, document number S000371x.
MultiModem GPRS
The MultiModem® GPRS wireless modem offers standards-based multi-band GSM/GPRS Class 10 performance. The ready-to-deploy, standalone data/fax/voice modem allows developers to add wireless communication to products with a miniumum of development time and expense. T he MultiModem® GPRS wireless modem is base on industry-standard open interfaces and can be desktop or panel mounted.
AT Commands: The MultiModem GPRS wireless modem is configured using the GPRS AT
Commands. These commands are documented in the Reference Guide for the MultiModem Wireless GPRS Modems, document number S000293x and also the Reference Guide for the GSM IP Commands, document number S000333x.
MultiModem CDMA
The MultiModem® CDMA wireless modem offers standards-based multi-band CDMA200 1xRTT performance. The ready-to-deploy, standalone data/fax/voice modem allows developers to add wireless communication to products with a miniumum of development time and expense. The MultiModem on industry-standard open interfaces and can be desktop or panel mounted.
AT Commands:The MultiModem CDMA wireless modem is configured using the CDMA AT
Commands. These commands are documented in the Reference Guide for the MultiModem Wireless CDMA Modems, document number S000294x.
®
CDMA wireless modem is base
Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) 5
Application Example
Chapter 1 – Introduction and Product Description
Ship Kit Contents
The wireless modem is shipped with the following:
Single Unit Package
1 modem 1 fused DC power cable 4 plastic feet for flat surface mounting 1 Quick Start Guide 1 MultiModem CD
Note: You must supply an antenna.
Note: Some ship kits may contain printed Customer Activation Notices (directions for activating your modem
through your wireless service provider).
Bundled Package (multiple units)
Each individual package in the bundle includes the following:
1 modem 1 power supply cable (varies) 4 plastic feet for flat surface mounting 1 antenna 1 Quick Start Guide 1 MultiModem CD
Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) 6
Chapter 1 – Introduction and Product Description
Safety Warnings
Ethernet Ports Caution
The Ethernet ports are not designed to be connected to a Public Telecommunication Network.
Handling Precautions
All devices must be handled with certain precautions to avoid damage due to the accumulation of static charge. Although input protection circuitry has been incorporated into the devices to minimize the effect of this static build up, proper precautions should be taken to avoid exposure to electrostatic discharge during handling and mounting.
Caution: Maintain a separation distance of at least 20 cm (8 inches) between the
transmitter’s antenna and the body of the user or nearby persons. The modem is not designed for, nor intended to be, used in applications within 20 cm (8 inches) of the body of the user.
Safety Instructions for Hazardous Locations
Only GPRS and CDMA are approved for hazardous locations.
• The modems are open devices intended for installation in an ultimate enclosure suitable for the intended
application. .
• All wiring must be in accordance with wiring methods of Article 501.4B of the National Electrical Code, NFPA
70 or as specified in section 18-152 of the Canadian Electrical Code for installation within Canada and in accordance with the authority having jurisdiction.
• “WARNING - EXPLOSION HAZARD - Substitution of Components may Impair Suitability for Class I Division
2”.
• “WARNING - EXPLOSION HAZARD - Do not Disconnect Eq uipment Unless Power has been switched off or
the area is known to be Non-Hazardous”.
• “WARNING - EXPLOSION HAZARD - Do not replac e the Fuse Unless Power has been switched off or the
area is known to be Non-Hazardous”.
• “WARNING - Do not install or remove the SIM card Unless Power has been switched off or the area is known
to be Non-Hazardous”.
Vehicle Safety
• Do not use your Wireless MultiModem while driving, unless equipped with a correctly installed vehicle kit
allowing ‘Hands-Free’ Operation.
• Respect national regulations on the use of cellular telephones in vehic les. Road safety always comes first.
• If incorrectly installed in a vehicle, the operation of Wireless MultiModem telephon e could interfere with the
correct functioning of vehicle electronics. To avoid such problems, be sure that qualified person nel have performed the installation. Verification of the protection of vehicle electronics should be part of the installation.
• The use of an alert device to operate a vehicle’s lights or horn on public roads is not permitted.
Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) 7
Chapter 1 – Introduction and Product Description
Specifications
Features EDGE Modems GPRS Modems CDMA Modems
Performance EDGE: E-GPRS Class 10,
Band, Frequency
Packet Data EDGE: E-GPRS Up to 240K bps,
Circuit­Switched Data
Short Message Services-SMS
Fax Class 1 Group 3 GSM Class 1 and Class 2 Group 3 Class 2.0 Group 3 Voice Features Half rate (HR), Full rate (FR),
Antenna Connectors
SIM Connector Standard 3V SIM receptacle Standard 3V SIM receptacle Interface
Connectors Power
Connectors Voice
Connectors Power
Requirements Physical
Description
Operating Temperature
Storage Temperature
Humidity Relative humidity 20% to 90%
Certifications CE Mark, R&TTE
Miscellaneous AT Command Compatible
GPRS: Class 12
Quad-band GSM 850/900/1800/1900 MHz
coding scheme MCS-9, mobile station Class B, LLC layer, 4 time slots GPRS: Full PBCCH support, coding scheme 1-4, mobile station Class B
Up to 14.4K bps, non-transparent Up to 14.4K bps transparent and Text & PDU, Point-to-Point
(MO/MT), cell broadcast
Enhanced full rate (EHR), Adaptive multi rate (AMR), hands free echo cancellation, noise reduction
RF Antenna: 50 ohm SMA (female connector)
Ethernet Model: RJ-45,
10BaseT/100BaseTX, 802.3
Ethernet Model: 2.5mm miniature
screw
Ethernet Model: RJ-9 4-pos
modjack 5V to 32 VDC 5V to 32 VDC 5V to 32 VDC
Ethernet Model:
2.8" L x 6.4" W x 1.2" H; 11.5 oz. (7.1 cm x 16.3 cm x 3.0 cm; 326G)
-30° to +65° C -20° to +55° C -20° to +55° C
-40° to +85° C -40° to +85° C -40° to +85° C
condensing
EMC: FCC Part 2, 15, 22, 24; EN
55022, EN 55024
Safety: cUL, UL 60950; EN 60950 Network: PTCRB
Desktop or panel mounting Carrier approved Numerous LEDs provide status Embedded TCP/IP stack Two year warranty
GPRS Class 10 CDMA2000 1xRTT
Dual-band 850/1900 or 900/1800 MHz GSM/GPRS
Up to 85.6K bps, coding schemes CS1 to CS4
non-transparent Text & PDU, Point-to-Point, cell
broadcast
Half rate (HR), Full rate (FR), Enhanced full rate (EHR), echo cancellation, noise reduction (option), telephony and Dual Tone Multi Frequency (DTMF) transmission, emergency calls
RF Antenna: 50 ohm SMA (female connector)
Ethernet Model: RJ-45,
10BaseT/100BaseTX, 802.3
Ethernet Model: 2.5mm miniature
screw NA NA
Ethernet Model:
2.8" L x 6.4" W x 1.2" H; 11.5 oz. (7.1 cm x 16.3 cm x 3.0 cm; 326G)
Relative humidity 20% to 90% condensing
CE Mark, R&TTE EMC: FCC Part 2, 15, 22, 24; EN
Safety: cUL, UL 60950; EN 60950 Network: PTCRB
AT Command Compatible Desktop or panel mounting Carrier approved Numerous LEDs provide status Embedded TCP/IP stack Two year warranty
55022, EN 55024
Dual-band 800/1900 MHz CDMA; 800 MHz and 800/1900 MHz with R-UIM support Up to 153.6K bps forward and reverse
IS-95A, IS 95B up to 14.4K bps forward and reverse
Text & UCS-2, Point-to-Point, cell broadcast
Telephony and Dual Tone Multi Frequency (DTMF) functionality, AMPS Voice, QCELP (13K), echo cancellation
RF Antenna: 50 ohm SMA (female connector)
Ethernet Model: RJ-45,
10BaseT/100BaseTX, 802.3
Ethernet Model: 2.5mm miniature
screw
Ethernet Model:
2.8" L x 6.4" W x 1.2" H; 11.5 oz. (7.1 cm x 16.3 cm x 3.0 cm; 326G)
Relative humidity 20% to 90% condensing
EMC: FCC Part 2, 15, 22, 24; EN
55022, EN 55024
Safety: cUL, UL 60950; EN 60950 Network: CDG 1 & 2
AT Command Compatible Desktop or panel mounting Carrier approved Numerous LEDs provide status Over-the-air activation Embedded TCP/IP stack Two year warranty
AT Command Information
AT Commands: AT commands for the GPRS, CDMA, and EDGE wireless modem are published in separate
Reference Guides included on the MultiModem CD and posted on the Multi-Tech web site. IP commands for GPRS modems are published in a separate Reference Guide included on the MultiModem CD and posted on the Multi-Tech web site.
SIM AT Commands: SIM commands for GPRS are included in the GPRS AT Commands Reference Guide.
SIM commands for EDGE are included in the EDGE AT Commands Reference Guide and also in a separate guide entitled SIM Application Toolkit – AT Commands Reference Guide.
Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) 8
Chapter 2 – Getting Started
Chapter 2 – Getting Started
Wireless Account Setup Introduction
Please see the wireless account Activation Notices located on the MultiModem CD. Choose the one for your wireless network provider and follow the directions to activate your account. These directions are also included in this chapter.
Phone Numbers for the Wireless Modem
Every wireless modem will have its own unique phone number. The phone number may simply be given to you by your wireless service provider. For GPRS and EDGE, it may also be on the SIM card. Wireless provider implementations may vary.
Step 1. Obtain a Wireless Account
Obtain a CDMA Account
1. Contact your Sprint agent, Verizon agent, or
other CDMA carrier to obtain an account.
2. Provide the agent with the following:
∗ Each modem's 8-character ESN number
printed next to the barcode on the modem.
3. You may be asked to provide the modem's
model number. This number allows the carrier to verify this modem as one of its approved models.
Important:
If asked for this number, give the Multi-Tech Systems, Inc. model number located on the modem's label. This number is not the same as the product/device name and number.
Examples of Multi-Tech model numbers: MTCBA-xx, MTSMC, and MTMMC
4. Your agent or wireless provider will give you
one or more of the following numbers:
∗ MDN Number – Your 10-digit phone
number.
∗ MSID Number (Some accounts call this
the MIN Number) – Another 10-digit number.
Note: Some providers use the same
number for the MDN and the MSID.
∗ MSL Number – Your 6-digit lock code.
Also called a Service Programming Code (SPC). Note that at this time, only Sprint and Bell Mobility provide an MSL number.
After you receive your numbers, be sure to record them; they are needed in order to use your modem.
Obtain a GSM Network Account
1. Contact your GSM network agent (i.e.,
Cingular).
2. Provide the agent with the following:
∗ Billing information and business ID such
as your Federal Tax I.D.
∗ The wireless services required. ∗ Each modem's 15-character IMEI
number located on the modem's label.
3. You may be asked to provide the modem's
model number. This number allows the carrier to verify this modem as one of its approved models. Important: If asked for this number, give the Multi-Tech model number located on the modem's label. This number is not the same as the product/device name and number. Examples of Multi-Tech model numbers: MTCBA-xx, MTSMC, and MTMMC.
4. Your agent will give you the following:
∗ SIM card and phone number.
5. Install the SIM Card. Note: The wireless modem requires a SIM card
(Subscriber Identity Module) to operate on a GSM network. It is provided by your agent. To install the SIM card:
∗ Use a small screwdriver to remove the
screw closest to the outside edge of the modem. Then swing the loosened SIM slot cover up and over to the left.
∗ Insert the SIM card into the SIM card slot.
The following graphic illustrates the correct SIM card orientation.
∗ Verify that the SIM card fits properly; then
replace the cover.
Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) 9
Chapter 2 – Getting Started
Step 2. Connect Antenna, Ethernet, & Power
Antenna
Connect a suitable antenna to SMA connector. An antenna is supplied with the bundled package ship kit. If you purchase a single unit, you must supply your own antenna. See the User Guide for antenna/RF specifications.
Ethernet
Using an RJ-45 Ethernet cable, connect the 10/100 jack to an internal network s witch or hub.
Power
Plug one end of the power cord into the device and the other end onto a live power outlet.
Notes
• The PWR LED. The PWR LED lights after power-up.
• The Reset Button. Pressing and holding the Reset button for 5 seconds will restore all factory default
settings.
Back Panel
Antenna Power Supply Cable Ethernet Cable
This part of the power supply cable varies by the region of the world to which the product is shipped: NAM / EU / GB / IE
Note: Units shipped with the universal AC power supply are not suited for installation in hazardous
locations.
Fused DC Power Connection
• Connect the direct-DC power supply cable into the DC
power source on the vehicle or machine in which you are mounting the modem. Be sure the GND connection is correct.
• Connect red wire to + (positive) and black wire to –
(negative).
Note: For automotive application: according to the type of
application, you can use permanent “+” or key­switched “+”. Connect the power supply to its source (for example, in a mobile situation, to the vehicle’s DC fuse/terminal block).
Warning: Do not connect your wireless modem directly
to a vehicle’s battery for your power source. Doing so may cause power spikes. If you wish to use the battery as a power source, add a filtering device to the DC input.
Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) 10
Chapter 2 – Getting Started
Front Panel LEDs
Once the power is connected, the LEDs on the front panel will provide information about the Ethernet functions and the wireless modem functions.
The front panel of the Ethernet EDGE has a power LED, 3 Ethernet LEDs, 5 modem LEDs, and a SIM card slot.
The front panel of the Ethernet GPRS is the same as the Ethernet EDGE.
The front panel of the Ethernet CDMA has the same LEDs as the EDGE modem. However, it does not have a SIM card slot.
Ethernet LEDs
IP IP FUNCTION. This LED blinks when the IP function of the modem/router is operating
normally. It shows a steady light when powering-up, initializing, or flashing the firmware.
SPD SPEED. This LED lights when the Ethernet is linked at 100 Mbps. If it is not lit, the Ethernet is
linked at 10 Mbps.
L/A LINK ACTIVITY. This LED blinks when there is transmit and receive activity on the Ethernet. It
shows a steady light when there is a valid Ethernet connection.
Modem LEDs
TD TRANSMIT DATA. This LED blinks when the modem is transmitting data to your wireless
carrier.
RD RECEIVE DATA. This LED blinks when the modem is receiving data from your wireless
carrier.
CD CARRIER DETECT. This LED lights when the modem detects a valid carrier signal from a
wireless carrier.
TR (DATA) TERMINAL READY. This LED lights when the modem is trying to establish a wireless
connection.
LS LINK STATUS.
EDGE: This LED blinks when there is network activity between the carrier and the cellular
module. At all other times, the light will be off.
GPRS & CDMA:
Continuous “on” state indicates that the wireless modem is not registered on the network. Flashing state indicates registration on network. Off state. Modem is off (not ready) or in download mode.
Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) 11
Chapter 2 – Getting Started
Step 3. Set Your PC’s TCP/IP Address for
Ethernet Functionality
Once the wireless account is established and the modem is properly connected, it is now time to set up the PC for the Ethernet functionality. First, you will have to set the TCP/IP address on your PC, if not previously set.
1. Open the PC's Control Panel.
2. Select Networks or Network Connections.
3. Under Protocols, select TCP/IP.
4. Under Properties, choose one of the following:
∗ Check Obtain IP Address Automatically and Obtain DNS Server Address Automatically. If
you check these, then the DHCP function obtains the IP Address automatically from the Ethernet wireless modem, or
∗ Check Use the Follo wing IP Address and Use the Following DNS Server Address. If you
check these, then enter the following addresses: IP Address: 192.168.2.2 Subnet Mask: 255.255.255.0 Gateway: 192.168.2.1 Specify a DNS Server. For example, 205.171.3.65
Next Steps
CDMA
For CDMA devices, go to Step 4. Complete Steps 4 through 9.
GPRS/EDGE
For GPRS/EDGE devices, go to Step 6. Complete Steps 6 through 9.
Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) 12
Chapter 2 – Getting Started
Step 4. Important Prerequisite for
Activating a CDMA Account
If you are setting up you device for the GSM network (GPRS and EDGE devices), you can skip Steps 4 and 5, and go to Step 6.
You must disable PPP Authentication in the Web Management Ethernet software:
1. Open a Web Browser
From the workstation, open a Web Browser.
2. Type the default Gateway Address: http://192.168.2.1
3. Login
After entering the Address, the Login screen displays.
• Type the default User name: admin (all lower-case).
• Type the default password: admin (all lower-case).
Note: The User name and Password are case-sensitive (both must be typed in lower-
case). If Windows displays the AutoComplete screen, you may want to click No to tell the Windows OS not to remember the password; this helps maintain PC security.
• Click the Login button. The Web Management Home screen displays.
4. Then select the Wizard Setup from under the Menu bar.
5. On the Wizard Setup screen under the PPP Configuration section, disable PPP.
6. Click the Submit button.
7. In order for your settings to take effect, you must click the Save & Restart button located on the
Menu bar. Your PC will shut down and reboot.
Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) 13
Chapter 2 – Getting Started
Step 5. CDMA Activation Steps
Note: The following steps are for CDMA devices only. GPRS and EDGE devices were activated once the SIM card
was inserted. Please see the wireless account Customer Activation Notices located on the MultiModem CD. Choose the one
for your wireless network provider and follow the directions to activate your account. Also, for your convenience, the Customer Activation steps are included in the tables below.
Steps 1 through 6 take you to the screen on which to enter the Customer Activation AT commands.
1. From the workstation, open the command window by clicking the Start button and selecting Run.
2. Type CMD to open the command window. Click OK.
3. When the command window opens, type Telnet 192.168.2.1 5000 Note: 5000 is the port number.
4. At Login, enter the user name admin.
5. At Password, enter the password admin. Once logged in, you can use AT commands to communicate
with the cellular module.
6. Activate your CDMA modem by entering the following AT commands:
Step AT Command
1
AT+WSPC=1,xxxxxx<cr>
2
AT+WMDN=nnnnnnnnnn<cr> OK "nnnnnnnnnn" is your phone number (your MDN).
3
AT+WCMT=1<cr> OK Commits the changes to memory and locks the device.
If your MDN and MSID are identical, then you can skip steps 4, 5, and 6. Wait 10 seconds before issuing the next command.
4
AT+WSPC=1,xxxxxx<cr> OK "xxxxxx" is your lock code (the MSL). See Step 1.
5
AT+WIMI=31000sssssssss<cr> OK "ssssssssss" is your MSID.
6
AT+WCMT=1<cr> OK Commits the changes to memory and locks the device.
Modem Response
OK
Comment
"xxxxxx" is your lock code (the MSL) provided by
Sprint and Bell Mobility.
Verizon and all other carriers use “000000” (6 zeros) in
place of "xxxxxx"
Alltel uses “31127” in place of “31000”
Sprint – Add These Final Steps for Sprint Activation Only
Wait 10 seconds before issuing the next command.
Step AT Command Response Comment
7
AT+WIOTA=4 <cr>
8
AT+WIOTA=1<cr> ;+WOAP:
Sprint Notes:
Modem Response – When complete, the modem will respond with +WOAR:"Please Retry." T his modem
response indicates that you should retry, but you do not need to do so. Your modem should now be ready for use.
What to Do If You Do Not Receive the "Please Retry" Response – If you do not receive the "Please Retry" response, turn the power off and then on. Repeat Steps 7 and 8.
OK Clears previous IOTA attempts.
Initiates over the air activation. "Preparing Data Services" OK
Note: You must have network reception for this step.
This process requires about 3 minutes to complete.
Verizon – Add This Final Step for Verizon Activation Only
Wait 10 seconds before issuing the next command.
Step AT Command Response Comment
7
ATD*22899; <cr> +WOT1: “Programming in Process”
+WOTS: “SPL unlocked” +WOTP: “PRL download OK” +WOTM: “MDM download OK” +WOTC: “Commit successful” +WOT2: “Programming successful”
Perform over-the-air provisioning.
Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) 14
7. Logout After Entering Activation Commands. a. After the last command is entered, press CTRL + ] (the right bracket). b. This prompt displays: telnet>
Type quit and press Enter. c. T his prompt displays: c:>
Type exit and press Enter.
Chapter 2 – Getting Started
Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) 15
Chapter 2 – Getting Started
Step 6. Using AT Commands to Verify Signal
Strength and Network Registration
Important Note: Before you can use these commands, you must complete the previous steps in this chapter.
Prerequisite Setup
In order to communicate directly with the internal cellular module with AT commands, you first must disable PPP by logging into the Web Management software of the router:
1. From the workstation, open a Web browser.
2. Type the default Gateway Address: http://192.168.2.1
3. Login
After entering the Address, the Login screen displays.
• Type the default User name: admin (all lower-case).
• Type the default password: admin (all lower-case).
Note: The User name and Password are case-sensitive (both must be typed in lower-case). If
Windows displays the AutoComplete screen, you may want to click No to tell the Windows OS not to remember the password; this helps maintain PC security.
• Click the Login button. The Web Management Home screen displays.
4. Select Wizard Setup.
5. On the Wizard Setup screen under PPP Configuration, disable PPP.
6. Click the Submit button.
7. Click Save & Restart.
Open the Command Window
1. From the workstation, open the command window by clicking the Start button and selecting Run.
2. Type CMD to open the command window. Click OK.
3. When the command window opens, type Telnet 192.168.2.1 5000
Note: 5000 is the port number.
3. At Login, enter the user name admin.
4. At Password, enter the password admin. Once logged in, you can use AT commands to
communicate with the cellular module.
Verify Signal Strength
1. In the command window, type AT+CSQ
2. The modem responds with the received signal strength (rssi) and the channel bit error rate (ber).
RSSI ranges from 0 to 31. BER ranges from 0 to 7 (7 is the highest error rate).
Signal Strength – RSSI
10 - 31 Sufficient 0 - 9 Weak or Insufficient 99 Insufficient
Note: Sprint models will respond differently. Please refer to the CDMA AT Command Reference Guide.
Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) 16
Chapter 2 – Getting Started
Checking Network Registration and Roaming Status
Use this command to verify that the wireless MultiModem has been registered on a wireless network.
1. In the command window, type AT+CREG?
2. The modem will respond in one of the following ways:
Network Registration Verification
Value Network Registration Status
+CREG: 0,0 The modem is not registered on any network +CREG: 0,1 The modem is registered on the home network +CREG: 0,5 The modem is registered on a network and it is roaming
Note: If the modem indicates that it is not registered, verify the signal strength to determine if the
problem is the strength of the received signal.
Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) 17
Chapter 2 – Getting Started
Step 7. Configure the Ethernet Interface
Using the Web Management Software
You are now ready to configure the Ethernet interface. This is accomplished by using the modem's factory­installed Web Management software. The software is accessed through a Web browser.
1. Open a Web browser
From the workstation, open a Web browser.
2. Type the default Gateway Address: http://192.168.2.1
3. Login
After entering the Address, the Login screen displays.
• Type the default User name: admin (all lower-case).
• Type the default password: admin (all lower-case).
Note: The User name and Password are case-sensitive (both must be typed in lower-case).
A password can be up to 12 characters. If Windows displays the AutoComplete screen, you may want to click No to tell the Windows OS not to remember the password; this helps maintain PC security.
Password Caution: It is recommended that you change the default password to better protect the
security of your modem. Use a safe password! Your first name spelled backwards is not a sufficiently safe password; a password such as xfT35$4 is better.
• Click the Login button. The Web Management Home screen displays.
4. Use the Wizard Setup for Quick Configuration
A quick way to configure the modem is to use the Wizard Setup. The Wizard Setup can be opened by clicking the words Wizard Setup located under the Web Management software’s menu bar. The information entered here will default to other screens that require this information.
Benefits of Using the Wizard Setup
• Saves time so that you are not entering the same information several times.
• Allows you to start using your device with a minimum configuration.
Note: Additional features and functions can be set up using the complete Web
Management software program, described in Chapter 3.
• Provides a short way to enter and save information needed to create a connection to the
Internet.
Select Wizard Setup
After clicking the Wizard Setup selection, the Wizards Setup screen displays. See the tables on the next page for setup information.
Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) 18
Chapter 2 – Getting Started
Wizard Setup
IP Configuration IP Address Mask
DNS
PPP Configuration PPP
Dial-on­Demand
Idle Time Out
Dial Number
Init String
PPP Authentication Authentication Type
User Name
Password
A Note About the Access Point Name
The APN (Access Point Name) is assigned by your GPRS or EDGE wireless service provider, but you may have to ask for it. An access point is an IP network to which a wireless modem connects. The Web Management software asks for the APN on the Wizard Setup screen and the PPP screen.
5. Click the Submit button.
6. Click the Save & Restart button.
IMPORTANT NOTE ABOUT SUBMIT AND SAVE & RESTART
Click the Submit button located at the bottom of most screens in order to save any changes you make. Then you must click the Save & Restart button, located on the Menu bar, in order for your settings to take effect. Save & Restart does not have to be executed after each screen; you can change and Submit several screens, and then click Save & Restart.
The default is 192.168.2.1. To change it, simply enter your own IP address.
The default is 255.255.255.0 Enter the primary DNS IP address for the system. The default is 0.0.0.0
Click Enable to activate PPP. You will want to enable the PPP functionality for the PPP dialer to operate.
Click Enable to activate dial-on-demand feature. If you Disable dial-on-demand, the modem always stays connected. Sets the amount of time the PPP link stays active before disconnecting. Setting the value to zero causes the link to stay active continuously. Enter the dial number. This number connects you to the Internet.
For GPRS and EDGE, the number is *99***1#. For CDMA, the number is #777
You can set up to 5 modem initialization strings. For GPRS and EDGE: Include the Access Point Name by typing: AT+CGDCONT=1,"IP","<APN>" Note: The APN (Access Point Name) is assigned by your wireless service provider.
Click the button corresponding to the authentication protocol you want to use to negotiate with the remote peer. PAP, CHAP, or PAP-CHAP.
Default = PAP-CHAP Enter the PPP User Name. This name authenticates the remote peer. The
default is ipmodule. Enter the PPP Password. This password authenticates the remote peer. The default is ipmodule.
Step 8. Set Time and Date
The date and time must be set using the Web Management software. The time and date set in IP Setup will not be correct unless SNTP client is enabled and you have a live Internet connection. See SNTP client.
Shutdown Caution
Never unplug the power until you have first performed the Save & Reset process. If the setup changes are not properly saved before unplugging the po wer, data could be lost.
Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) 19
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