Multi-Tech Systems RF500S User Manual

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Model RF500S

Broadband Router

User Guide

Broadband Router Model RF500S PN S000125D Revision D

Copyright © 2001by Multi Tech Systems, Inc. Multi-Tech Systems, Inc. makes no representations or warranties with respect to the content hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.

Record of Revisions

Revision Date Description

A 10/09/00 Manual updated for release in MTS case.

All pages at Software Version 7.12

B 10/05/01 Manual updated to include a section on using an Internet

browser to configure your RouteFinder, a clarification of the FDX/COL LED’s function, a new FAQ section, and minor edits.

All pages at Software Version 7.26 C 01/03/02 All pages at Software Version 7.29 D 07/17/02 Changed RF500S back panel graphics

Patents

This device is covered by one or more of the following patents: 6,219,708; 6,031,867; 6,012,113; 6,009,082; 5,905,794; 5,864,560; 5,815,567; 5,815,503; 5,812,534; 5,809,068; 5,790,532; 5,764,628; 5,764,627; 5,754,589; D394,250; 5,724,356; 5,673,268; 5,673,257; 5,644,594; 5,628,030; 5,619,508; 5,617,423; 5,600,649; 5,592,586; 5,577,041; 5,574,725; D374,222; 5,559,793; 5,546,448; 5,546,395; 5,535,204; 5,500,859; 5,471,470; 5,463,616; 5,453,986; 5,452,289; 5,450,425; D361,764; D355,658; D355,653; D353,598; D353,144; 5,355,365; 5,309,562; 5,301,274. Other Patents Pending

Trademarks

Trademark of Multi-Tech Systems, is the Multi-Tech logo. Windows, Windows 95, 98, Me, NT and 2000 are trademarks of Microsoft. All other trademarks are owned by their respective companies.

World Headquarters

Multi-Tech Systems, Inc. 2205 Woodale Drive Mounds View, Minnesota 55112 U.S.A. (763) 785-3500 or (800) 328-9717 U. S. FAX (763) 785-9874 Technical Support (800) 972-2439 Internet Address: http://www.multitech.com

Table of Contents

Contents

Contents ...................................................................................................................... 3

Chapter 1 - Introduction .............................................................................................6

RF500S Front Panel................................................................................................... 7

Back Panel .................................................................................................................8

Application Examples ................................................................................................. 9

Example 1 – Connecting a Local LAN to the Internet.................................................9

Example 2 – Local LAN to Internet / Remote Site ....................................................10

Example 3 – LAN to LAN via an Async Port............................................................. 11

Specifications ...........................................................................................................15

Chapter 2 - Hardware Installation ............................................................................ 17

Safety .......................................................................................................................17

Unpacking the RF500S............................................................................................. 17

Requirements ........................................................................................................... 17

Cabling .....................................................................................................................18

Cabling Directions..................................................................................................... 19

Chapter 3 – Configure and Manage Using a Web Browser ................................... 21

Overview of Configuration and Management............................................................21

Using the Web Browser............................................................................................ 22

Setup Wizard............................................................................................................ 23

Setup Wizard Screen................................................................................................ 24

Device Information.................................................................................................... 29

Device Status ...........................................................................................................30

Advanced Settings.................................................................................................... 31

System Tools............................................................................................................ 40

Chapter 4 - Software Installation and Configuration.............................................. 48

RouteFinder Wizard Screen Flow............................................................................. 49

Using the RouteFinder Setup Wizard ....................................................................... 50

Testing Your Connection .......................................................................................... 64

Chapter 5 - RouteFinder Manager............................................................................ 66

General Settings Screen........................................................................................... 67

Port Settings............................................................................................................. 79

LAN DHCP Server.................................................................................................... 86

Routing Settings ....................................................................................................... 88

Filter Settings............................................................................................................ 92

Refresh Device List................................................................................................... 98

Device Name and Password ....................................................................................98

RouteFinder RF500S User Guide 3

Table of Contents

Save Settings to File................................................................................................. 99

Load Settings.......................................................................................................... 100

Upgrade Firmware..................................................................................................101

General Diagnostic ................................................................................................. 102

Chapter 6 - RouteFinder Monitor ........................................................................... 104

RouteFinder Monitor TCP/IP Tab ........................................................................... 105

RouteFinder Monitor Time Tab............................................................................... 106

RouteFinder Monitor Status Tab............................................................................. 107

RouteFinder Monitor Statistics Tab.........................................................................108

RouteFinder Monitor Main Screen Buttons............................................................. 109

Chapter 7 - Troubleshooting .................................................................................. 113

Chapter 8 – Frequently Asked Questions.............................................................117

Appendix A – Warranty, Service, and Technical Support ................................... 121

Appendix B – Software User License Agreement................................................124

Appendix C – Regulatory Compliance Information.............................................. 126

Appendix D – Tools for Your RF500S.................................................................... 127

Appendix E – Writing a Login Script ..................................................................... 129

Glossary................................................................................................................... 132

Index......................................................................................................................... 136

RouteFinder RF500S User Guide 4

Chapter 1

Introduction

RouteFinder RF500S User Guide 5

Chapter 1 – Introduction

Chapter 1 - Introduction

Welcome to the world of broadband connectivity to the Internet.

The Multi-Tech Broadband RouteFinder connects a cable modem or DSL modem to an Ethernet LAN to provide high-speed broadband access to the Internet for up to 253 users. The Broadband Router features a built-in 4-port 10/100M bps switch, one asynchronous port for backup Internet access or dial-in remote access, firewall services, and network security. This product is ideal for any business looking for cost-effective broadband access to the Internet for every user on the LAN or for the home user looking to share their DSL cable connection.

Connects up to 253 internal IP addresses to the Internet with broadband speed.

With the RouteFinder, up to 253 users are connected to the Internet with only one IP account. The WAN Ethernet port has a bandwidth of 10M bps which is 179 times faster than a 56K modem and can support DSL or cable speeds of up to 4M bps.

Built-in 10/100 Switch. The integrated 4-port 10/100 switch eliminates the need for an additional hub or switch to connect users not on a LAN. It ensures high-speed transmission and can serve as a completely dedicated full duplex backbone.

Network Security. The RouteFinder uses the NAT protocol to provide security from hackers attempting to access the office LAN without the extra cost of a firewall. It implements firewall and gateway security for LAN-based resources. Additionally, the RouteFinder supports Internet access restriction by IP address, client protocols or port number.

Dial Backup or Dial-in RAS Port. The RouteFinder also provides an additional asynchronous port that, when connected to a dial-up modem or ISDN terminal adapter, can serve as a backup resource for Internet access if your cable or DSL service goes down. It can also serve as dial-in remote access for your telecommuters or mobile users.

Virtual Server Support. In addition to providing shared Internet access, the RouteFinder can support Web, FTP or other Internet servers. Once configured, the RouteFinder accepts only unsolicited IP packets addressed to the Web, FTP, or other specified servers.

LAN Segmentation. For added LAN security, the RouteFinder can be used to segment the LAN by connecting the corporate servers to one RouteFinder Ethernet port and the Internet servers to the other Ethernet port. This configuration puts the corporate servers behind a firewall and the Internet servers outside the firewall. To continue to provide Internet access, connect a modem or ISDN terminal adapter to the RouteFinder’s asynchronous port.

The RouteFinder RF500S

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Chapter 1 – Introduction

RF500S Front Panel

LAN LEDs

Link/ACT Lights when the LAN client is correctly connected to the Ethernet port.

Blinks when the LAN client is correctly connected to the Ethernet port.

100 Lights when the LAN client is connected at 100MB. Off when the LAN client

is connected at 10MB.

FDX/COL Lights when the LAN client is connected as full duplex. Off when the LAN

client is connected as half duplex. Blinks when there are collisions on the network.

Serial LEDs

Data Blinks when the Serial async port is receiving or transmitting data. DCD Lights when the Serial async port is properly connected to a remote site.

WAN LEDs

Link Lights when a successful connection to the 10BaseT WAN is established. RXD Lights when the LAN port is receiving data. TXD Lights when the LAN port is transmitting data. Power Lights when power is being supplied to the router.

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Chapter 1 – Introduction

Back Panel

Power 5VDC Connect one end of the power cord to power socket and the other

end to the power outlet.

10 BT WAN The WAN port is used to connect the router to a DSL or Cable

modem.

ASYNC The Serial async port connects the router to a standard modem

(optional).

Reset The Reset button is used to reset the router to factory defaults. 10/100 BT LAN The 4-10/100 ports are used to connect the router to LAN client

workstations. If the RF500S is set to use the Uplink feature, the number 1 LAN port is inactive as a LAN port.

Uplink/Normal Slide the switch to the Uplink position to use the number 1 LAN

10/100 port to expand your network by connecting a network cable to another router, switch or hub. To connect the number 1port to a LAN client workstation, slide the switch to the Normal position.

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Chapter 1 – Introduction

Application Examples

The following examples provide information about RF500S typical applications. The three examples include:

1. Connecting a local LAN to Internet.

2. Connecting a local LAN to the Internet and setting up a remote site.

3. Setting up a LAN to LAN via the Async Port.

Example 1 – Connecting a Local LAN to the Internet

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Chapter 1 – Introduction

Example 2 – Local LAN to Internet / Remote Site

RouteFinder RF500S User Guide 10

Example 3 – LAN to LAN via an Async Port

Note: Set the modem type to leased line.

Chapter 1 – Introduction

RouteFinder RF500S User Guide 11

Chapter 1 – Introduction

Setup for Example 3

The setup describes the RF500S used as routers to route IP traffic between two LANs.

Network Addresses

LAN A IP Network Address: 192.168.2.x WAN IP Network Address: 10.10.10.x LAN B IP Network Address: 192.168.100.x

Note: Between LAN A and LAN B Are Two RF500S RouteFinders and One 56K

LAN A

RF500S WAN Ethernet port in this case is not used 95/98 Workstation has IP Address: 192.168.2.2 RF500S 10/100 Ethernet port has IP Address: 192.168.2.1 RS232 WAN port has local IP Address: 192.168.100.1 RS232 WAN port has remote IP Address: 192.168.100.2

LAN B

RF500S WAN Ethernet port in this case is not used 95/98 Workstation has IP Address: 10.10.10.2 RF500S 10/100 Ethernet port has IP Address: 10.10.10.1 RS232 WAN port has local IP Address: 192.168.100.2 RS232 WAN port has remote IP Address: 192.168.100.1

RF500S Setup for LAN A

1. Bring up the RouteFinder Manager program

2. Select the RF500S from the

3. Click the

LAN Ethernet Segment

Set Server IP Address: 192.168.2.1 Set Server IP Netmask: 255.255.255.0

WAN Ethernet Segment

Uncheck NAT Uncheck PPOE

Async Port Setup

Check IP Routing Click the

IP Routing Settings Screen

Uncheck IP Routing (so NAT is disabled) Enter the Phone Number of the modem on the other side Enter the User Name and Password if you want authentication (the RF500S on

the other side needs to be setup properly for this) Enter the External (port) IP: 192.168.100.1

General Settings button. The General Settings main screen displays.

PPP Settings button. The IP Routing Settings screen displays.

Available Devices list

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Chapter 1 – Introduction

Check Assign Remote Site an IP Address and enter the IP Address:

192.168.100.2 Check Allow Remote Dial-in Click the

user name and password. The

Remote Authentication Settings button if you want to authenticate with

Remote Connection Authentication screen

displays.

Remote Connection Authentication Screen

If you check PAP, then check Use Local Settings and enter the Remote User Name and

Click the

4. On the RouteFinder Manager main menu, click the

Remote Password.

OK button and return to the RouteFinder Manager main menu.

Port Settings button to setup

your modem. Click the Click the

5. On the RouteFinder Manager main screen, click the

Dialup/Hangup Setting button to enable/disable dial-on-demand. OK button to return to the RouteFinder Manager main screen.

Routing Settings button.

Add the Default Gateway as 192.168.100.2 and the Interface as Async Port

6. Click Save and Exit

Workstation Setup for LAN A

Set IP Address to 192.168.2.2 Set Default Gateway to 192.168.2.1

RF500S Setup for LAN B

1. Bring up the RouteFinder Manager program

2. Select the RF500S from the

3. Click the

General Settings button

LAN Ethernet Segment

Set Server IP Address: 10.10.10.1 Set Server IP Netmask: 255.255.255.0

WAN Ethernet Segment

Uncheck NAT Uncheck PPOE

Async Port Setup

Check IP Routing Click the

IP Routing Settings Screen

PPP Settings button. The IP Routing Settings screen displays.

Uncheck IP Routing (so NAT is disabled) Enter the Phone Number of the modem on the other side Enter the User Name and Password if you want authentication (the RF500S on

the other side needs to be setup properly for this) Enter the External (port) IP: 192.168.100.2

Available Devices list

RouteFinder RF500S User Guide 13

Check Assign Remote Site an IP Address and enter the IP Address:

192.168.100.1 Check Allow Remote Dial-in Click the

with user name and password. The

Remote Authentication Settings button if you want to authenticate

Remote Connection Authentication screen

displays.

Remote Connection Authentication Screen

If you check

and Remote Password.

Name

Click the

PAP, then check Use Local Settings and enter the Remote User

OK button and return to the RouteFinder Manager main menu.

Chapter 1 – Introduction

4. On the RouteFinder Manager main menu, click the

Port Settings button to setup

your modem. Click the Click the OK

5. On the RouteFinder Manager main menu, click the

Add the Default

Dialup/Hangup Setting button to enable/disable dial-on-demand.

button to return to the RouteFinder Manager main menu.

Routing Settings button.

Gateway as 192.168.100.1 and the Interface as Async Port

6. Click Save and Exit

Workstation Setup for LAN B

Set IP Address to 10.10.10.2 Set Default Gateway to 10.10.10.1

Once Setup Is Complete

You can try to ping 10.10.10.1 on the LAN A workstation. This will cause the RF500S on LAN A to dial and connect to the RF500S on LAN B. Once both modems are connected, you will see all the ping responses.

You can also bring up the RouteFinder Monitor program to see the activities on the Async Port.

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Chapter 1 – Introduction

Specifications

Hardware ARM RISC CPU32 bit, 40MHZ

4MB DRAM and 512k Flash ROM UART Serial port controller

LAN Ports Number of Ports: 4

Interface: 10Base T/100BaseTX, - One port can be used for uplink Standard: 802.3

WAN Ports 1 x 10BaseT

1 x RS232 (V.24) DTE Speed: Up to 460K asynchronous

Protocols Security: PAP/CHAP, MSCHAP, NAT Firewall, RADIUS and

Callback for remote access.

Network: TCP/IP, IPX, DHCP, PPP, PPPoE Filtering: Protocol, port number, URL address and IP address

LED Indicators 1 indicator for Power On

3 indicators for WAN function (LINK, TxD, RxD) 2 indicators for Serial Async function (DATA, DCD) 3 indicators for each of 4 LAN ports functions (LINK/ACT, 100,

FDX/COL)

Power Output 5VDC, 1000mA Dimensions 230mm(L) x 152mm(W) x 39.5mm (H)

9.06 “ (L) x 5.98 “ (W) x 1.55” (H)

Weight 380g

13 oz.

Memory RAM: 4MB

Flash ROM: 512k

Temperature Temperature Range: 32 - 120 degrees F (0 - 50 degrees C)

Humidity: 25-85% non-condensing

Approvals FCC Part 15 & CE Mark Warranty 2-year warranty

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Chapter 2

Hardware Installation

RouteFinder RF500S User Guide 16

Chapter 2 – Hardware Installation

Chapter 2 - Hardware Installation

Safety

1. Never install telephone wiring during a lightning storm.

2. Never install telephone jacks in a wet location unless the jack is specifically designed for wet locations.

3. This product is to be used with UL and cUL listed computers.

4. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

5. Avoid using a telephone during an electrical storm. There may be a remote risk of electrical shock from lightening.

7. Do not use the telephone to report a gas leak in the vicinity of the leak.

8. To reduce the risk of fire, use only No. 26 AWG or larger Telecommunications line Cord.

9. Use only the power source supplied with your product or an equivalent power source supplying the minimum power requirements.

Unpacking the RF500S

The RF500S shipping box contains the following items:

• System CD

• Power Source

• The RouteFinder RF500S

• The RF500S RouteFinder Quick Start Guide

• A serial cable

If any items are missing or damaged, please contact Multi-Tech Systems.

Requirements

• Intel 486 or higher processor.

• 10/100 BaseT cable to connect the RF500S to the network.

• One DSL or Cable Modem.

• A networked computer with Windows 95/98/Me/2000, Windows NT 3.5 or higher

and TCP/IP protocol installed (or a non-Windows system with TCP/IP properly installed to enable Telnet configuration).

• Any PPP supported communication application for Dial-In operation.

• TCP/IP installed and configured on each workstation accessing the Internet.

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Chapter 2 – Hardware Installation

Cabling

Cabling your RouteFinder requires making the appropriate connections to PCs, Cable or DSL modem, analog modem or ISDN TA (optional), AC power, and the RouteFinder. Then, after your device is properly cabled, you will have to configure your RouteFinder. Follow the instructions provided in the Web Browser Configuration and Management chapter.

RouteFinder RF500S User Guide 18

Chapter 2 – Hardware Installation

Cabling Directions

Before beginning, turn the power off on all network devices (PCs, Cable/xDSL modems, analog modems, ISDN TAs, and the router).

1. Connect the Ethernet port of each PC or network device to one of the 4 LAN ports.

Important: If you are using the Uplink option, Port Number 1 cannot be used as a

LAN port).

2. If you are using an analog modem, connect it to the Serial Async port.

3. If you are using the Uplink option to connect to another network segment, slide the

Uplink/Normal switch into the Uplink position. Connect the LAN cable to LAN Port

Number 1. Plug the other end of the LAN cable into another hub, router, or switch.

Note: If you are not using the Uplink feature, place the switch in the Normal position.

4. Connect a network cable from the cable or DSL modem to the 10 BT WAN port.

5. Connect the provided power supply cable to the 5VDC power port on the back of the router. Plug the power supply into an AC power outlet as shown above.

Power and Reset Button

1. Power on your cable or DSL modem.

2. If you are using an analog modem or ISDN TA, power on the device.

3. Press and hold the RouteFinder’s Reset button for 3 seconds to restore the default settings.

You are ready to configure software for your RouteFinder and network PCs.

RouteFinder RF500S User Guide 19

Chapter 3

Web Browser Configuration

And Management

RouteFinder RF500S User Guide 20

Chapter 3 – Configure and Manage Using a Web Browser

Overview of Configuration and Management

The RF500S can be configured and managed using one of two methods.

1. Using a Web Browser: Launch your Web browser and type the device IP address

http://192.168.2.1 in the browser address box. This IP address is the default value

of your gateway. Press Enter. The RouteFinder wizard main screen displays.

This chapter walks you through the Web browser method of configuring and managing your RF500S.

2. Using Multi-Tech Software: Install the Multi-Tech software, which consists of the RouteFinder Setup Wizard, the RouteFinder Manager, and the RouteFinder Monitor.

This method of configuring and managing your RF500S is documented in Chapters 4, 5, and 6. The software is included on the system CD packaged with your RouteFinder.

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Chapter 3 – Configure and Manage Using a Web Browser

Using the Web Browser

Launch your Web browser and type the device IP address (http:// 192.168.2.1) in the browser’s address box. This IP address is the default value of your gateway. Press

Note: Make sure your PC’s address is in the same network as the router’s. In Windows 95/98/Me you can type

The main menu displays. It contains the setup, configuration, management, and display functions for your RouteFinder and home Internet gateway.

WINIPCFG. In Windows 2000/NT, you can type IPCONFIG.

Enter.

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Chapter 3 – Configure and Manage Using a Web Browser

Setup Wizard

To access, click the Setup Wizard button on the main screen.

Setup Wizard is a step-by-step process for configuring your RouteFinder.

The

Enter Network Password screen displays. Type admin (the default user name) in the

The user name box and leave the password box empty. Click

OK.

Note: For information on how to change your password, see the ISP Additional Settings

section.

The Setup Wizard screen then displays.

RouteFinder RF500S User Guide 23

Chapter 3 – Configure and Manage Using a Web Browser

Setup Wizard Screen

– Time Zone Selection

Choose the local time zone (see screen above). Select the time zone, and then click the Next button to continue. You can also click the buttons on the left side of the screen. These buttons are useful when you want to change the information on individual screens or to choose your own setup order.

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Chapter 3 – Configure and Manage Using a Web Browser

– Device IP Settings

You must set your Internet gateway an IP address on your network. This is not the IP address from your ISP but the local internet LAN IP address. The IP address 192.168.2.1 is the default value of your gateway.

Device IP Address

The internal LAN IP address of your Internet gateway.

Device IP Subnet Mask

The subnet mask can usually be left as its default entry 255.255.255.0

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Chapter 3 – Configure and Manage Using a Web Browser

– Cable/xDSL ISP Settings

If you would like to establish Cable/xDSL ISP settings, you have to enable this function by configuring this screen. Some ISPs may give you Static IP settings. If this is the case for your ISP, then you need to:

Enter the IP address that is assigned by your ISP.

Enter the IP subnet mask.

Enter the ISP gateway address.

Enter the DNS IP address.

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Chapter 3 – Configure and Manage Using a Web Browser

– ISP Additional Settings (PPPoE Settings)

Some ISPs use this protocol for authentication purposes. If applicable:

Enter the Enter the To verify your password,

Some ISPs require additional information; if this is the case:

Enter the Enter the LAN card

Note: Some ISPs may recognize your LAN card MAC address as a legal user. In this case, you have to copy the LAN card MAC address in the MAC address field. For Windows 95/98, you can run WINIPCFG to see the LAN card MAC address. For Windows 2000/NT, you can run IPCONFIG/ALL to see the LAN card MAC address.

User Name of your ISP account. Password of your ISP account.

Retype the Password of your ISP account.

Host Name to authenticate the user.

MAC address.

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Chapter 3 – Configure and Manage Using a Web Browser

– Modem Settings

A modem can be used as a dialup backup to the Cable/xDSL connection. If you would like to use a modem backup, enable the modem settings function. Check the

When Cable/xDSL Is Not Connected box. Then input the ISP account settings.

Note: If you change the baud rate settings, please check the initial string. (You can refer

to your modem manual or TA.)

Dialup Modem

– Save and Restart

After you have finished making all the changes on the various pages, click Save & Restart to save the settings and restart the device. After restarting, the device will function according to the saved settings.

During the save and restart process, system messages will let you know that you have successfully configured the settings for the device and saved the settings.

During the startup process, the LEDs of the device will blink. Please of the device stops before proceeding.

RouteFinder RF500S User Guide 28

wait until the blinking

Chapter 3 – Configure and Manage Using a Web Browser

Device Information

Click the Device Information button. The Device Information screen

displays the current settings of the RF500S.

Device Name – The host name of the Internet gateway.

IP Address – The IP address of the Internet gateway.

Private LAN Mac Address – The Mac address of the Internet gateway LAN Ethernet

port. This address cannot be changed; it is assigned by Multi-Tech.

Public WAN (Cable/xDSL) Mac Address – The Mac Address of the WAN Ethernet port. This address cannot be changed; it is assigned by Multi-Tech.

Firmware – The current firmware’s version number and its release date.

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Chapter 3 – Configure and Manage Using a Web Browser

Device Status

Click the Device Status button. The Device Status screen displays.

Device Status screen displays the status of the current connection. It shows the status

The of the Cable/xDSL modem and the Modem Backup. It also shows the IP Address, the LAN Mac Address, and the WAN Mac Address.

WAN Ethernet – This describes the current connection status of the Cable/xDSL Modem. When the Cable/xDSL is connected, the screen displays a message

Release Button – Click this button to disconnect the Cable/xDSL modem from the RF500S.

Renew Button – Click this button to re-connect the Cable/xDSL modem to the RF500S.

Modem Backup – A modem can be used as a dialup backup for the Cable/xDSL modem.

If this modem is the current connection, the screen displays a message

Device IP - Shows the Device IP address, private LAN MAC address, and public WAN MAC address of the home Internet gateway.

Cable/xDSL: Active.

Modem: Active.

DHCP Log Button – Click this button to view the current DHCP client information. The

log will display at the button of the screen.

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Chapter 3 – Configure and Manage Using a Web Browser

Advanced Settings

Click the Advanced Settings button. The DHCP Server Settings screen

displays.

Advanced Settings options will establish DHCP server settings, virtual server settings, a

static routing table, dynamic settings, modem string settings, administrative settings.

DHCP Server Settings

The DHCP Server is enabled by default. If you would like to disable it, uncheck the Enable

DHCP Server Functions

box.

IP Address Pool Range

assigned to the clients of your network. The default settings are

192.168.2.100.

IP Address Reservation - Assign computers on your network the same static IP address

every time the computer is turned on.

- Assign the range of the IP addresses that will automatically be

192.168.2.2 to

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Chapter 3 – Configure and Manage Using a Web Browser

– Virtual Server Settings

To access this screen, click the Virtual Server Settings button on the left side of the screen. Virtual Server Settings allow clients on the Internet to access your LAN via the Internet. You can use the IP mapping function to access an FTP server or Telnet server, etc. on your LAN via your ISP Internet connection.

If applicable, enter a DMZ address.

Enter the Internal IP number and the Service Port Range for each client. See the

Applications

corresponding applications. Click the

section in this guide for examples of VPN Server Settings and their

Submit button when finished.

Typical

RouteFinder RF500S User Guide 32

Chapter 3 – Configure and Manage Using a Web Browser

– Static Routing

Routing is the process of moving packets of data from source to destination. Use this screen to create a routing table to connect your network to another, or to connect subnets within your network.

1. To access this screen, click the The

Static Routing Table screen displays.

2. Enter the details for each entry in the routing table. Click the

Static Routing button on the left side of the screen.

Add button after each

entry.

Destination IP Address – The address of the remote network to which you want to assign a static route.

Subnet Mask – The Subnet Mask of your network IP address.

Gateway IP Address – The IP address of the interface used to link to the remote

network.

The entries display on the lower half of the screen. To change an entry, click the Delete

3. When the table is complete, click the

(Del) button, and then re-enter the information.

Submit button.

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Chapter 3 – Configure and Manage Using a Web Browser

– Dynamic Routing

Dynamic Routing is disabled when Static Routing is used. You will have to disable Static Routing in order to choose one of the dynamic routing protocols. The Dynamic Routing protocol adjusts automatically to the changes in the network topology or traffic.

1. To access this screen, click the screen. The

Dynamic Settings screen displays.

2. Click the radio buttons for the

Dynamic Routing button on the left side of the

Send and Receive settings desired. To change

these settings before submitting them, simply re-check the desired ones.

Send – Choose the protocol you want to use to recommended setting is

Disable.

transmit the network data. The

Receive – Choose the protocol you want the RF500S to receive network data.

The recommended setting is

Disable.

3. Click the Submit button to accept these settings.

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Chapter 3 – Configure and Manage Using a Web Browser

– Filter Settings

The LAN Filter Settings function allows the network administrator to define whether local users have the permission to access the Internet.

1. To access this screen, click the

Advanced Settings screen.

2. Check the

LAN Side Filter Enabled box to begin a list of users and permissions.

3. Select the LAN side filter:

4. Select the client filter settings:

5. Select the protocol to be used from the

6. Enter the client

7. Click the

Add button. The entry displays on the lower part of the screen.

IP Address Range and Destination Port Range.

8. Continue adding table entries. When complete, click the

Example - To prevent the local users in IP address range 101 to 200 from accessing port 80 (HTTP), set up the following parameters:

LAN Side Filter Enabled: Enabled Protocol: TCP

Default LAN Side Filter: Pass IP Address Range: 101 - 200

Filter: Block Destination Port Range: 80 - 80 (HTTP)

Filter Settings button on the left side of the

Block or Pass.

Protocol drop-down list box.

Submit button.

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Chapter 3 – Configure and Manage Using a Web Browser

– WAN Filter Settings

The WAN Filter Settings function allows the network administrator to define whether remote/outside users have the permission to access the local network. To activate, check

WAN Side Filter Enabled box. Then define the policy.

the

1. To access this screen, click the

Advanced Settings screen. Then click the WAN Filter Settings button on the left

side of the screen. The

2. Check the

WAN Side Filter Enabled box to begin a list of users and permissions.

WAN Filter Settings screen displays.

3. Select the WAN side filter:

4. Select the client filter settings:

5. Select the protocol to be used from the

6. Enter the client

7. Click the

Add button. The entry displays on the lower part of the screen.

IP Address Range and Destination Port Range.

8. Continue adding table entries. When complete, click the

Filter Settings button on the left side of the

Block or Pass.

Protocol drop-down list box.

Submit button.

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– Modem String Settings

Use the Modem String Settings screen to establish settings for your modem and to set the baud rate.

1. To access this screen, click the

Advanced Settings screen. The Modem Settings screen displays.

Modem String Settings button on the left side of the

2. Select the baud rate from the drop-down list box. If you want to change the baud rate, check the initial string. Refer to the manual that accompanied your modem or TA.

3. Enter the Pre-Initial, Initial, and Dialup Strings.

4. When finished, click the

Submit button to accept these settings.

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– Administrative Settings

Use this screen to change your RF500S password, set the HTTP port number, set remote user configuration, and establish system log settings.

1. To access this screen, click the

Advanced Settings screen.

the

2. Password: To set a new password, type the new one in the and re-type it for verification in the change any other item on this screen, click the

Administrative Settings button on the left side of

New Password box

Retype Password box. If you do not want to

Submit button to accept the

password change.

Important: It is important to remember your password. If for any reason you lose or forget it, press the small reset button on the back of the RF500S. Hold the reset button until the serial LEDs of the RF500S blink, and then release the reset button. This reset action will re-initialize the settings. However, all configurations, including the password, will be reset. You will have to reconfigure all of your RF500S settings.

3. System Administration: The settings in this portion of the screen can be used to give a remote user(s) the ability to configure and administrate the RF500S through the Internet. The default IP address of the remote administration host is

0.0.0.0.

This address means that any remote user can access and manage the RF500S.

HTTP Port Number: The default value is 80.

Allow Remote User to Configure the Device Check Box: To give remote users the

ability to configure and administrate the RF500S, you have to check this box.

IP Address: Type the RF500S WAN IP address into the browser of any or a specific

PC on the network.

http://192.168.100.1:1023

http://<WAN IP Address>: <Port Number>

Important: Once the HTTP port number (NOT Port 80) is changed and the users

of the LAN terminal want to configure the RF500S, the users have to type the LAN IP address

4. If you want to allow a remote user to

with the port number: 192.168.2.3.:1023

PING the device, check the corresponding

box. See information about PING in the Appendix D.

5. If you want to enable the system log function, check the corresponding box, and enter the

6. If you want enable a

Log Server IP Address.

Detail Debug IPSec Log, check the corresponding box.

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7. When you have completed the screen, click the Submit button.

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System Tools

Click the Systems Tools button on the Main Menu. The Intruder Detection Log

displays first.

System Tools allow you to view the Intruder Detection Log, the Routing Table, and a

System Diagnosis screen. You can also choose to save your settings, load the RF500S default settings, upgrade firmware, and reset the device.

Intruder Detection Log

The event messages show the possible hacker attacks that have occurred on your Internet gateway. Up to 32 hacker attacks may be logged in this manner.

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– Display Routing Table

This table shows the current routing configuration that you setup on the Routing Table screen.

1. To access this screen, click the screen. The Display Routing Table screen displays.

2. To exit this screen, select another button on the left side of the screen.

Display Routing Table button from the System Tools

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– System Diagnosis

When selected, the System Diagnosis function performs a check-up on your RF500S to make sure that everything is functioning properly.

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– Saving Your Settings to a File

Use this screen to save your configuration settings to a file. This will provide a backup of your settings in case, for some reason, you have to reset your RF500S.

1. Click the

Save File button in the middle of the screen.

2. Then click

Save This File to Disk in the browsing wizard.

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– Load Default Settings

Use this screen to load the original RF500S factory defaults.

1. To access this screen, click the screen. The Load Default Settings screen displays.

2. Click the Start button to load the default settings.

Load Default Settings button from the System Tools

– Load Settings from a File

1. To load settings from a file, click the Load Settings From File button. The screen displays.

2. Select the browse button to locate the file.

3. When the file is located, click the

Start button.

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– Upgrade Firmware

The Upgrade Firmware option allows you to upgrade the newest firmware to your RF500S.

How will I be notified of new router firmware upgrades?

All Multi-Tech firmware upgrades are posted on the Multi-Tech Web site at

www.multitech.com, where they can be downloaded for free.

Your RouterFinder does NOT need the latest firmware upgrade if your Internet connection is already successful, as firmware upgrades will not increase your connection speed or enhance your Router’s performance.

1. To access this screen, click the screen. The Upgrade Firmware screen displays.

2. Use the browse button to locate the file.

3. Click the

4. To exit this screen, select another option or return to the Main Menu.

Start button.

Upgrade Firmware button from the System Tools

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– Reset Device

Resetting the device will restart it.

Chapter 3 – Configure and Manage Using a Web Browser

1. To access this screen, click the

Reset Device screen displays.

The

Reset Device button from the System Tools screen.

2. Click on the Start button to reset the device. Hold the reset button until the serial LEDs of the RF500S blink, and then release the reset button.

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Chapter 4

Software Installation

and Configuration

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Chapter 4 – Software Installation and Configuration

Chapter 4 - Software Installation and Configuration

Software Description

The RouteFinder software includes the RouteFinder Setup Wizard, the RouteFinder Manager, and the RouteFinder Monitor.

RouteFinder Setup Wizard

The RouteFinder Setup Wizard provides a step-by-step process to assist you in entering all the basic settings needed to configure your RF500S for general use. All settings that are entered in the Setup Wizard can be found in their respective menus in the RouteFinder Manager.

RouteFinder Manager

RouteFinder Manager is the main program used to configure all settings for your RF500S. Complete information about options within the RouteFinder Manager can be found in the RouteFinder Manager chapter in this User Guide.

RouteFinder Monitor

RouteFinder Monitor is a multi-purpose utility designed to let you know the status of your RF500S connection. The monitor offers the ability to point and click on an event to access troubleshooting procedures. Refer to the RouteFinder Monitor chapter in this User Guide for more information.

Software Installation Steps

1. Insert the RF500S System CD into your computer’s CD-ROM drive. The RF500S System CD screen appears.

Note: If Autorun is disabled on your computer, use Windows Explorer to view the contents of the CD. Double-click the CD icon to display the RF500S System CD main screen.

2. Click Install Software.

3. Follow the on-screen instructions to install the software.

4. When the software installation completes, the Setup Wizard screen displays.

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RouteFinder Wizard Screen Flow

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Chapter 4 – Software Installation and Configuration

Using the RouteFinder Setup Wizard

Notes:

Before beginning this procedure, ensure that your RF500S is properly connected to the network and is powered on.

Before running the Setup Wizard, it is strongly recommended that you exit all Windows programs.

After the software is installed, you may return to this RouteFinder Setup Wizard at any time, by clicking Start | Programs | RouteFinder Manager | RouteFinder Wizard.

Figure 1 – Welcome to the Setup Wizard

1. Click OK to move to the next screen.

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2. The Device List screen displays. The Setup Wizard automatically checks your network for available network devices and displays them on the screen.

Figure 2 – Device List

Select the device you wish to configure from the Device Name list.

Record the values presented in the Device Information panel for later reference.

Device IP Address ______________________ Device MAC Address ____________________ Device Firmware Version _________________

Click Next>>.

Note: If a message appears indicating the device is not found, or you do not see the device you are attempting to configure listed, click the Refresh Device List button.

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3. The Device IP Address screen displays.

Chapter 4 – Software Installation and Configuration

Figure 3 – Device IP Address

• Enter your local internal network’s IP address for this device.

The Setup Wizard will automatically detect the first three octets of your local IP address. You must enter the last octet only.

• If you wish, you can change the network name of your RouteFinder. If your ISP

requires your device to have a name, you may use the value entered in this field.

•Click Next>> to continue. The device will search the network to ensure that the IP

address is valid. This may take several seconds.

Note: If your ISP provided you with an IP address, do not enter that address in this field. Enter the IP address for this device on your local network. Refer to the Glossary in this User Guide for additional information on IP addressing.

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4. The Select Function screen displays.

Chapter 4 – Software Installation and Configuration

Figure 4 – Select Function

Select the function of the WAN Ethernet port by choosing IP Routing (NAT Enabled) or

IP Routing (NAT Disabled). If you are using NAT Enabled, you may also select Enable PPPoE

• Select

IP Routing (NAT Enabled) to allow local LAN clients to share one external IP

address for accessing the Internet. This option is most often used when the RF500S is connected to a DSL or cable modem, or when the IP segment of the server needs firewall protection.

• Select IP Routing (NAT Disabled) to allow the RF500S to function as a router

between IP segments. This option is ideal for organizations needing to segment workgroups.

• Select

Enable PPPoE to use the RF500S with a time-base, rather than fixed-cost

DSL modem connection. Enter the User Name and Password provided by your ISP. This option is most often used when connecting via DSL to the Internet.

Note: Enable PPPoE is valid only when IP Routing (NAT Enabled) is selected.

Click Next>>.

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5. The External IP Assignment screen displays.

Chapter 4 – Software Installation and Configuration

Figure 5 – External IP Assignments

Enter the WAN Ethernet IP address information provided by your ISP or other external network administrator.

•In the

External IP Address box, enter the WAN Ethernet IP Address.

External IP Netmask box, enter the Netmask of the WAN Ethernet IP

Segment (for Class C networks, the Netmask is generally set to 255.255.255.0).

•In the

External Gateway IP Address box, enter the IP address of the Gateway to

the destination network.

Note: If your ISP uses dynamic IP addressing (DHCP), leave the External IP address and the External Gateway IP address at the default values of 0.0.0.0. Set the External IP Netmask to the default value of 255.255.255.0.

Click Next>>.

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Chapter 4 – Software Installation and Configuration

6. The Asynchronous Port Function screen displays. Select Remote Access, IP Routing(NAT Enabled) or IP Routing (NAT Disabled).

Figure 6 – Asynchronous Port Function

• Select Remote Access to allow remote users to dial-in to the network to access

resources as if the remote user is connected to the network locally. Continue with the Remote Access instructions.

• Select

IP Routing (NAT Enabled) to allow all users in the two IP segments (LAN and

WAN Ethernet) to share one IP address to the Internet. You may also select this option to use the serial async port for dial backup in the event the DSL or cable modem becomes unavailable.

• Select

IP Routing (NAT Disabled) to connect other IP segments through the serial

async port.

Note: The IP Routing (NAT Enabled) feature of the serial async port is valid only if the WAN port is configured as NAT Disabled.

Click Next>>.

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7a. If you selected Remote Access Selection from the Asynchronous Port Function screen, the

Remote Access screen displays.

You must define the location of your remote user account database by selecting Use

Local Client List

or Use RADIUS Server.

Figure 7 – Remote Access with Default Screen: Use Local Client List

Use Local Client List

Note: The Local Client List allows you to add a maximum of 64 users.

The Local Client List is an authentication database of user names, passwords and dial-in options for each remote user. Enter the following information for each client:

User Name to authenticate the remote dial-in user.

•

Password to authenticate the remote dial-in user. Passwords are limited to 16

•

characters.

• Re-enter the remote dial-in user’s password for

Verification.

• Select one of the following three Callback Types for each remote client:

No Callback: This option allows the remote user to immediately connect to

• the network after being authenticated.

Fixed Callback: This option allows you to specify a fixed callback telephone

•

No Callback is the default.

number for the user. After the PPP negotiation, the device will disconnect, and then callback the telephone number you entered in the callback

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Chapter 4 – Software Installation and Configuration

telephone number field. This option is best used for clients requiring callback security while dialing-in from the same location each time.

Variable Callback: This option is for remote users who travel or dial-in from

• various locations and need callback security. It allows clients to specify the callback telephone number each time they connect to the network.

Click Add after entering information for each Local Client. Click Next>> and continue with Step 10 when all users have been added.

Use RADIUS Server

Select this option if you would like your remote clients to be authenticated on a RADIUS server.

Figure 8 – Remote Access – Changed to: Use RADIUS Server Selection

You must enter the following RADIUS Server Settings:

• Enter the IP address of the

• Enter your

• For

Secret Verification, re-enter your code or password.

Secret RADIUS code or password.

RADIUS Access Server. RADIUS Accounting Server.

Note: In most cases, the RADIUS Access Server and the RADIUS Accounting

Server are the same server, so the IP addresses will also be the same.

Click Next>> and continue with Step 8.

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7b. If you selected IP Routing (NAT Enabled or Disabled) from the Asynchronous Port Function

screen, the IP Routing screen displays.

Figure 9 – IP Routing

Enter the information required to dial-up and login to your ISP’s remote server:

• Enter the

Telephone number used to dial your remote server (ISP).

Note: If you must dial a number to get an outside line (e.g., 9, or 0), enter the required number plus a w (wait) or a comma in the

Telephone box. (e.g., 9w555-

2323 or 9,,5552323). Each comma provides a 3-4 second delay.

• Enter the

• For

Password Verification, re-enter the password for your remote account.

User Name for your remote server or ISP account.

Password for your remote server or ISP account.

Click Next>>.

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8. The DNS IP Address screen displays.

Chapter 4 – Software Installation and Configuration

Figure 10 – DNS IP Address

Enter your ISP’s DNS Server IP address. If you are not sure of the IP address, contact your ISP. Refer to the Glossary for more information about the DNS Server.

Click Next>>.

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9. The Modem Settings screen displays.

Chapter 4 – Software Installation and Configuration

Figure 11 – Modem Settings

Select your modem from the Asynchronous Port Settings drop-down list box.

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Chapter 4 – Software Installation and Configuration

The Modem Initial Command screen displays. If you do not have a device attached to the serial async port, use the default modem values.

Figure 12 – Modem Initial Command

• Select your modem manufacturer, and then select the model from the list

provided. Once chosen, the system loads modem information.

• Click OK

Notes:

If your modem is not listed and you have a driver disk, click Have Disk... to install your modem.

This setting configures the initial string of the asynchronous port on the RF500S so that it will know how to communicate with your modem.

If you are using an analog modem and your modem is not included in the selection list, in most cases, Standard Modem will work.

If you are using an ISDN TA, refer to the ISDN TA’s User Guide for information on the initialization and hang up strings.

Use RouteFinder Manager to enter modem strings.

10. After the modem is selected, the Modem Setting screen re-displays.

Select the DTE speed (i.e., the speed of communication between the asynchronous port of the RF500S and the modem) from the drop-down list box. For DCE speed compression modems, this value can normally be set to about 4 times the speed of your modem. Keep in mind that if you set the baud rate too high, the dial-up connection may fail.

Note: You may need to set a lower baud rate since the theoretical maximum connection speed may not be attainable due to variations in quality of phone line and ISP connections.

Click Next>> to complete the basic configuration.

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11. The Check List screen summarize your configuration selections.

You should read it to make sure that all values have been correctly entered. If you find an incorrect setting, click <<Back to return to the screen containing the error and correct it. When complete, use the Next>> button to return to this Check List screen.

Figure 13 – Check List

Click Finish to complete the configuration. The Note screen displays indicating that you have completed the Setup Wizard.

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Figure 14 – Finish Note

• Read the IMPORTANT information contained in the screen.

• Click the

Run Monitor button (recommended), or the Run Manager or Exit buttons.

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Testing Your Connection

When you click the Run Monitor button, the RouteFinder Monitor program loads.

1. To test your current settings, select Test Connection. Select Connect Port 1 to test the WAN port. Select Connect Port 2 to test the serial async port. The monitor activity will appear in the display window. Refer to the RouteFinder Monitor chapter in this User Guide for additional information about the monitoring capabilities of the RF500S.

2. After successfully using the Test Connection option in Run Monitor, refer to the LAN Client Settings chapter of this User Guide to continue with your installation by configuring your LAN workstations.

Note: If a problem occurs while testing your connection, or you need to configure more advanced options for your RouteFinder, use RouteFinder Manager by selecting

RouteFinder Manager.

Programs |

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Chapter 5

RouteFinder Manager

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Chapter 5 – RouteFinder Manager

Chapter 5 - RouteFinder Manager

RouteFinder Manager is a software program for configuring your RF500S.

1. To run RouteFinder Manager, click on the

desktop, or click

2. The Manager screen displays.

Start | Programs | RouteFinder Manager | RouteFinder Manager.

RouteFinder Manager icon on your

3. The RF500S automatically searches your network for devices available for

configuration and displays them in the

Note: Before using any of the Manager options, you must attempting to configure from the

Refresh Device List. Once the RF500S is configured, you must exit RouteFinder Manager

before using it.

Available Devices list. If you need to update the list, click

Available Devices list box.

select the device you are

Status - After you have selected a device from the Available Devices list, the Status field

provides the name, IP address, MAC address and Firmware version of your RouteFinder.

Buttons - The buttons in the left column can change the device’s name and password,

save and load settings, upgrade the firmware or run general diagnostics on the device. The buttons in the right column provide access to advanced configuration options for

General Settings, Port Settings, LAN DHCP Server Options, Router Settings and Filter Settings. Additional information about all of these options is included in this chapter.

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Chapter 5 – RouteFinder Manager

General Settings Screen

After selecting your device from the Available Devices list, click the General Settings button to view or change all of the network settings for the RF500S including LAN and WAN Ethernet segment settings, DNS information, IP Routing and Remote Access settings. Most of the settings were entered in the Setup Wizard; however, some important settings can be entered only in RouteFinder Manager.

The following diagram will help you visualize how the various screens of the General

Settings

functions are accessed.

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Chapter 5 – RouteFinder Manager

Figure 1 – General Settings Screen

LAN Ethernet Segment

Server IP Address - This is the RouteFinder’s internal LAN IP address. The address entered into the Setup Wizard is displayed here (e.g., 192.168.2.1).

Server IP Netmask – This can generally can be left at the default 255.255.255.0.

WAN Ethernet Segment

Select NAT (Network Address Translation) to provide firewall protection and enable all local LAN users to share one IP address to access the Internet. If the NAT box is checked, the WAN Ethernet is configured as a router to route network traffic between the LAN Ethernet segment and the WAN Ethernet segment.

PPPoE - If your ISP uses Point-to-Point Protocol over Ethernet for authentication purposes, select the PPPoE box and enter your ISP account User Name and Password in the fields provided.

External Port IP Address - Enter the IP address provided by your ISP or remote system administrator.

External Port IP Netmask - Enter the subnet mask of the port as provided by your ISP or remote system administrator.

Gateway IP Address - Enter your ISP or remote network’s Gateway IP address.

Note: If your ISP uses a DHCP server to automatically assign a login IP address, subnet

mask, gateway IP address or DNS IP address, enter 0.0.0.0 as your External Port IP Address and the Gateway IP Address.

not

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IP Routing Settings

How to Access This Screen

1. On the RouteFinder Manager main screen, click the General Settings button

2. On the General Settings screen, check the

3. Click the

PPP Settings button. The IP Routing Settings screen displays.

IP Routing radio button.

The Async Port can be configured to provide either Routing connects your network to another router through the Serial async port. Remote Access allows remote users to dial-in to the device to access and share network resources as if they were logged on to the network locally.

IP Routing and/or Remote Access. IP

Figure 2 – IP Routing Settings

IP Routing (NAT Enabled)

If NAT is enabled, all local users will be firewall protected and will share one IP address through the Async port. Enter values in the fields as described:

Tel Number: User Name: Enter the account user name to be authenticated by your ISP. Password: Enter the user account password to be authenticated by your ISP. Password Verification: Re-enter the user account password for verification.

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Enter the phone number required to access your ISP.

Chapter 5 – RouteFinder Manager

External (Port) IP: Enter the fixed IP address provided by the remote site System

Administrator. If it is automatically assigned by the remote site DHCP server, enter 0.0.0.0

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Assign Remote Site an IP Address

Check the Remote IP Address box to active the field, and enter the Remote IP Address the remote site will use.

Allow Remote Dial-In

Check the Allow Remote Dial-in box if you want to allow a remote site to dial-in to this network. When you click the

Authentication Settings

Remote Authentication Settings button, the Remote

screen displays (see below).

Callback Settings

Callback Settings allow you to establish a connection with your ISP from a remote site.

Check the Callback Settings box to select one of three callback options:

1. No Callback

2. Trigger (ISP) Server Connection

- The RouteFinder will establish a connection with the ISP server after a remote user dials into the asynchronous port. The device can be triggered to automatically establish a connection with the ISP in one of two ways:

• The ISP server is dialed after the RF500S receives a PPP (modem) connection

from a remote user.

• The RF500S makes the connection to the ISP server after receiving a regular

telephone call. The remote user calls the RF500S async port to trigger the connection to the ISP server.

Remote Callback - After dialing, the RF500S hangs up and waits for the remote

3. site to callback. You must enter the callback telephone number (the telephone number the device should call) in the

Tel Number field.

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Remote Authentication Settings

How to Access This Screen

1. On the RouteFinder Manager main screen, click the

2. On the General Settings screen, check the

3. Click the

4. From the

5. Click the

Authentication screen displays.

Choose the desired authentication protocol and select/setup users’ profiles.

PPP Settings button. The IP Routing Settings screen displays.

IP Routing Settings screen, select check Allow Remote Dial-In.

Remote Authentication Settings button. The Remote Connection

IP Routing radio button.

General Settings button.

Figure 3 – Remote Connection Authentication

Authentication Protocol

Select one of three methods to define the authentication protocol to be used when a remote site is dialing into your site:

None - No authentication needed.

•

PAP - User Name and unencrypted Password are transmitted over the network.

•

CHAP - DHCP sends a key which is used to encrypt the user name and password.

•

Note: If you select PAP or CHAP, you must indicate where the authentication process should occur, by selecting Use Local Settings, Use Local Client List or Use RADIUS

Authentication

Use Local Settings

If you check this option, the fields under this option become active for you to create a

Remote User Name and Remote Password. All users will login to the system with this

common user name and password.

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Use Local Client List

This list consists of User Names and Passwords that can access your network from a remote site. When a remote user dials in to the RF500S, the user’s Access Profile (user name, password, callback status, etc.) is validated against this list. The list can include up to 64 users. Click the

Important: The RouteFinder’s default user is guest; it requires no password. For security reasons, either delete the

Local Client List button to displays the Client Configuration screen.

guest user or provide it with a password.

Figure 4 – Client Configuration (Shown without the OK, Cancel, and Help buttons)

Client Information for Each New Remote User

User Name – Enter a user name with a maximum of 16 characters. Password – Enter a password for each user name with a maximum of 16 characters. Password Verification – Verify the password by re-entering it. Callback Type – When a remote client dials into the network, it disconnects. Then the

RF500S calls the client back. There are three Callback Types:

No Callback – (Default) No callback function. Fixed Callback – The RouteFinder connects to the client by dialing the number specified

in the

Variable Callback – The remote client specifies the phone number the RouteFinder

should callback each time a dial-up connection is established.

Assign a Specific IP Address for This User - Check this option to specify an IP address for

this user. This IP address will be used each time the client logs in and will override the

Assign Remote Site an IP Address option as shown on the IP Router Setting screen, Async

tab. Click Add to complete adding this client to the Local Client List.

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Your TelNumber field.

Chapter 5 – RouteFinder Manager

Use RADIUS Authentication

Checking the Use RADIUS Authentication box allows you to use the user information (user name, password, IP address, etc.) stored on a separate RADIUS server on the network.

Note: A RADIUS Server (Remote Authentication Dial-In Service) is an accounting and authentication system used by many large companies and Internet Service Providers (ISPs). After a client dials in to the network and enters their user name and password, the information is passed to a RADIUS server. The RADIUS server checks the accuracy of the information, and then allows access to the system.

1. Check the

Use RADIUS Authentication box and then click the RADIUS Setup button.

The RADIUS Configuration screen displays.

2. Select the

Main RADIUS Server or Backup RADIUS Server from the drop-down list

box.

3. Enter the RADIUS Server IP Address. In most cases, the RADIUS Access Server and

the RADIUS Accounting Server are the same device. If this is true for your configuration, enter the same IP address in both fields.

4. Enter your

5. Click

Secret RADIUS code or password and then re-enter it to confirm.

OK when complete.

Figure 5 – RADIUS Configuration (Shown without the OK, Cancel, and Help buttons)

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Remote Access Settings

How to Access This Screen

1. On the RouteFinder Manager main screen, click the

2. On the General Settings screen, check the

3. Click the Remote Access Settings button. The Remote Access Settings screen displays.

Remote Access radio button.

General Settings button

Figure 6 – Remote Access Settings

IP Assigned Method for Remote Clients

A remote client must have an IP address to connect to the network. IP addresses may be assigned automatically from a designated IP address pool using DHCP or assigned manually.

Assign an IP Address Automatically – DHCP will issue the remote site user an IP

address automatically (if DHCP is enabled). If DHCP is disabled, the device will automatically search for a DHCP server and, if found, request an IP address for the remote client.

Assign an IP Address Manually – Enter an IP address for the remote client.

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Network Protocols

You must have at least one network protocol enabled for the dial-in service. The default enables both TCP/IP and IPS/SPX. If you do not need both protocols, you may disable one of them. If you are connecting to a Netware Server, IPX/SPX must be enabled.

IPX/SPX Frame Type – The RF500S can automatically detect what kind of IPX/SPX

frame type you are using. You may manually select a frame type by using the list box.

Remote Client Authentication

Remote authentication settings allow you to specify how you would like to authenticate remote users. You may select

Use Local Client List or Use RADIUS Authentication (refer to

Remote Connection Authentication Settings in this chapter for more information). Choosing RADIUS configuration allows you to use the user information (user name, password, IP address, etc.) stored on a separate RADIUS server on the network.

Click OK when complete.

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IP Mapping - Virtual Server Mapping

How to Access This Screen

1. On the RouteFinder Manager main screen, click the

2. On the General Settings screen, check the

3. Then click the

Enable Mapping (Virtual Server) button. The screen displays.

Enable IP Mapping box.

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General Settings button.

Figure 7 – IP Mapping (Virtual Server Mapping)

IP Mapping is available only when NAT is enabled on the General Settings screen. If NAT is enabled for a particular port, that port is firewall protected. The

Enable IP Mapping

function allows you to open a “hole” in your firewall to allow access to your LAN via the Internet. For example, you can use the IP mapping function to access an FTP server on your LAN via the Internet. IP Mapping is most suitable to fixed or static IP addressing.

For each service you’d like to set up, enter:

Port No: Select either the WAN or Async (Serial) port.

External IP: Enter the IP address supplied by your ISP in the External IP field. If

your ISP uses dynamic IP addressing, set this field to 0.0.0.0. Your device will use the dynamically assigned address when connecting to your ISP.

External Port: Enter the TCP/IP port number for the service that you will be using

for IP mapping. Common TCP/IP port numbers are:

WWW Port 80 FTP Port 20 or 21 SMTP Port 25 POP3 Port 110

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If you would like to map all services for this external IP address to a computer on your LAN, you can enter port number 0. This means that whenever anyone accesses your external IP address, they will automatically be “mapped” to the internal computer that you specify, regardless of what port number they are using.

Internal IP: Enter the Internal IP address of the server to which you want to map

the External IP address.

Internal Port: Enter the port number for the service that you will be using for this

IP mapping.

6. Click

7. Click

Insert to include the mapping.

OK when you have completed mapping addresses.

Note: IP Mapping function allows you to have only one port service on your LAN. For

example, if you map an external IP (16.895.1.3) to an internal IP address (192.168.2.22 a www server), only the internal IP address in your local network can serve as the

www.server for the external IP address.

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Port Settings

The Modem Settings options are used to configure the communication between your modem or ISDN TA and your RouteFinder serial port. You must specify the baud rate, modem, and modem string settings for your device.

The following diagram will help you visualize how the various screens of the functions are accessed.

Port Settings

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Figure 1 – Port Settings Screen

Baud Rate

Select the Remote Access DTE speed for your device from the drop-down list box. The absolute maximum setting for a given port on the network device is 4 x the speed

of your modem. If the baud rate is set too high, your network device may fail to establish a dial-up connection. For example, if you have a 14.4Kbps modem, the highest speed selected is 57.6Kbs.

If your modem does not appear in the list provided, the Standard Modem selection will work in most cases.

Important: If you are using an ISDN Terminal Adapter, refer to the Async to Sync PPP string in the User Manual provided with the device to determine the correct initialization, dialup and hang up strings.

Note: Due to variations in ISP connections and phone line quality, this theoretical maximum speed is not attainable. You may need to set the baud rate at a lower speed.

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Edit Login Script

Click the Edit Login Script button to open a screen onto which you can type a login script.

Figure 2 – Edit Login Script Screen

If a remote access client is configured to “bring up a terminal window after dialing”, this remote access login script initiates. A sample remote access login script terminology is shown below.

For Remote Access, the device will act as the server side.

Send “Welcome” displays “Welcome” to remote site. Send sends an Enter (Carriage return + line feed) to the remote site.

“Send Username” prompts the remote site for a user name. “Retrieve 1” will wait for the remote site to enter the user name to be used for PPP

authentication.

“Send Password” prompts the user for a password. “Retrieve 2” will wait for the remote site to enter a password. “Verify 3” instructs the device move to login script line 3 if PPP authentication fails. “Go” means start PPP protocol.

Note: See Appendix E for Examples of Login Scripts

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Select Modem

Click the button to access the drop-down list box, and select your modem manufacturer and modem model.

Figure 3 – Select Modem

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Modem String Settings

Select Modem

For most analog modems, the Standard Modem selection will work. However, you can click the button at the end of the field for a list of modems and their manufactures from which to select your modem. For additional information, refer to the Modem Settings information presented in the Software Installation and Configuration chapter of this User Guide.

Initial String

The most important modem string is the initialization string because your network device uses it to establish communications with your modem or ISDN TA. The modem initialization string displayed is the modem or ISDN TA initialization string entered in the Setup Wizard.

Important: There is no standard ISDN TA initialization string. If your ISDN TA is not included in the modem list, check your ISDN TA User’s Guide for information for the initialization string for an Asynchronous to Synchronous PPP connection. If you are using only one channel of your ISDN connection, you can enter the Async to Sync PPP initialization string. If you are bundling your connection channels, you’ll need to use a Multilink-PPP initialization string. You must also enter the two phone numbers in the Telephone Number field of the General Settings screen. Also, verify that your ISDN TA supports the dial-up string ATDT. Most ISDN TAs support ATDT, but some support ATD or ATDI.

Every ISP has a unique login interface screen. Check with your ISP to determine how your ISP requests information from you when using a PPP connection.

Note: You can create a simple dial-up connection to view your ISP interface log-in screen using Dial-Up Networking in Windows 95, 98, Me, NT or 2000.

Some Common Commands Are:

Send and SH Function

Send “ATZ” Resets the Modem Send “ATDT 888-1234” Dials the phone number “888-1234” Send “JaneDoe” Types “JaneDoe” at the ISP interface SH “1234” Types “1234” at the ISP interface but displays **** on the RouteFinder

monitor to hide the password.

Send “ Sends Enter (carriage return plus line feed) to the ISP

Wait Function

Wait 5 The Modem will wait for 5 seconds before moving the next line in the

Wait “CONNECT”

Wait “CONNECT 6” Modem will wait for “CONNECT” to display before moving to the next

Other Function

Go Begins PPP Jump4 Goes back to line 4 of the login script. Hangup Hangs up the modem.

The Modem will wait for CONNECT to display before moving to the next command.

command. If CONNECT does not display, the modem will go to line 6 of the login script.

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Dialup/Hangup Settings

How to Access This Screen

1. On the RouteFinder Manager main screen, click the

2. On the Port Settings screen, click the Dialup/Hangup Settings screen displays.

The Dialup/Hangup settings allow you to specify your connection time (idle timeout or auto reconnect) and the number of times to attempt to connect (if connection cannot be established).

Dialup/Hangup button displays. The

Port Settings button.

Figure 4 – Dialup/Hangup Settings Screen

Individual Port Options

This option lets you set the idle-timeout function for each serial port of the RouteFinder. You can set the number of minutes you wish to allow a connection to stay idle before disconnection.

Note: Default idle timeout for IP Routing is 5 minutes. Default idle timeout for Remote Access is 30 minutes.

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If you un-check the idle-timeout, once a client establishes a connection, the connection will be maintained until you turn off your modem, unplug your network device or use the

Terminate Connection function in the RouteFinder monitor program.

The Automatic Reconnect (Always connect) essentially maintains your connection (e.g., idle time out = infinite). If the connection is disconnected for any reason, it will automatically attempt to reconnect.

Dialup Retry Options

The Dial-Up Retry option allows you to specify the number of times the RouteFinder should attempt to establish a connection.

If the retry count is 0, the device will not dial-out to connect to the remote site.

Note: Automatic Reconnect will override the Retry count setting if the retry count is set to 0.

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LAN DHCP Server

How to Access This Screen

1. From the RouteFinder Manager main menu, click the

2. The DHCP Configuration screen displays.

This is the only screen for the DHCP function.

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LAN DHCP Server button.

DHCP Enabled

The LAN DHCP Server option indicates if DHCP is Enabled or Disabled. By default the function is Enabled. To disable, click the

Disabled radio button and click OK.

DNS IP Address

Enter the ISP’s DNS IP address. You may enter up to 4. Click Insert.

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IP Address Pool

The IP Address Pool contains the range of IP addresses that will be automatically assigned to the clients of your network as they connect to the network.

Note: By default, the IP address pool range is from 100 to 200. Ranges are listed in the IP Address Pool table.

change the range:

1. Select the existing range of addresses.

2. Enter a new range.

3. Press Insert.

delete an IP Address range:

1. Select the range of addresses.

2. Press Delete.

IP Address Mapping Reservation

You can use the IP Address Mapping Reservation option to give a static IP address to particular computers on your network. Each time a computer is powered on and connects to the network, it will receive the same IP address. Static IP addresses are frequently assigned to network resources such as printers, servers, hubs and routers that are consistently shared by network clients.

To assign a static IP Address:

Enter the MAC address manually or use the MAC address search tool.

To use the MAC address search tool:

1. Enter the IP address of the computer.

2. Click

3. Once the address has been located, click

Search to find the MAC address.

Add to reserve the address.

To delete a static IP Address:

1. Select the static address you would like to delete.

2. Click

Delete.

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Routing Settings

How to Access This Screen

1. From the RouteFinder Manager main screen, click the Routing Settings button.

2. The Routing Settings screen displays. This is the only screen for the Routing

Settings function.

Routing is the process of moving a packet of data from source to destination. The RF500S acts as a router to enable messages to pass from one computer to another and eventually reach the target machine. Part of this process involves analyzing a routing table to determine the best path. Use the information below to create a routing table to connect your network to another network, or to connect subnets within your network.

Note: This table is required to use the LAN-to-LAN routing function of the RF500S.

Static Routing

For each different subnet on your LAN, enter:

IP: The (network/subnet) IP address to which you want to route.

Netmask: The subnet mask of your Network IP address.

Gateway: The IP address of the gateway device linking your network to the other

network/subnet. The IP address should be in the same subnet as your RF500S. If you are using this device with the LAN-to-LAN function, the gateway IP should be set as the IP address of the RouteFinder.

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Interface: Select the port (LAN or WAN, etc.) that the routed packet should pass through. Select

Local Network if you are using a separate router. If you are using

the RF500S with the LAN-to-LAN function, the Interface should be set as the WAN port that connects you to the other subnet.

Insert to save the information to the routing table. To delete this information,

Click select it from the routing table and click the

Delete button.

Default Gateway

Gateway: The Default Gateway is an IP address that all packets are routed to, when the device is unable to find a route match (the destination IP address of the packet in the routing table). Click the

Add Default Gateway button to save the IP

address of the default gateway.

Interface: Select the port (LAN or WAN, etc.) interface where the gateway is located.

Dynamic Routing

This feature is not available.

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Example of a Routing Table

The routing table stores the routing information so that the RF500S knows how to route the IP packets to the proper network.

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What Is the Purpose of the Routing Table?

In the diagram above, the RF500S-1 has the routing information to route between

192.168.3.x and 192.168.5.x. The device does not have the information about how to route to the 172.168.2.x network.

If you want the RF500S-1 to route to 172.168.2.x, you must add the following information to the routing table:

IP:172.168.2.0 Network:255.255.255.0 Gateway IP:192.168.5.254 Interface: Ethernet (Local Network)

If you would like the RF500S-2. to route to 192.168.3.x, enter the following routing table information into the RF500S Routing settings:

IP: 192.168.3.0 Network:255.255.255.0 Gateway IP: 192.168.5.1 Interface: WAN Ethernet

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Filter Settings

You can use Filter Settings to choose which packets are allowed to enter the network and which packets will be blocked. Filter Settings can be used to filter network services such as Mail, WWW, FTP, Telnet and News.

How to Access the Screen

1. From the RouteFinder Manager main screen, select your RF500S from the

Devices

2. The Filter Settings screen displays.

3. Select the

list, then click the Filter Settings button.

Block tab or the Pass tab to define your filtering.

Available

The following diagram will help you visualize how the various screens of the functions are accessed.

Filter Settings

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Figure 1 – Filter Settings (Packets Defined by TCP/IP)

Note: The Block and Pass screens displays the same fields, except that one enables the

Block IP Filter Function and the other enables the Pass IP Filter Function. Both of them change when you select default is

Packets Defined by TCP/IP).

User from the Packets Defined by drop-down list box (the

The Block and Pass screens allow you to define whether or not users have permission to access the Internet. Choose Block or Pass by deciding which one will be more efficient in terms of the amount of input. For example, if most users will have access to the Internet, then use the Block screen to list the users who do not have access to the Internet (there will be fewer users to block).

Block Tab

The Block function filters by blocking packets from going out through the WAN port or coming

Block IP Filter Function.

in through the LAN port. To enable the Block IP filter function, select Enable

Pass Tab

The Pass function filters by defining which packets can go into your WAN port or come on to your LAN. To enable the Pass IP filter function, click the Pass tab and select

Enable Pass IP Filter Function.

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Packets Defined by …

TCP/IP

– see Figure 1

IP Address – Enter the IP address of the packet to be Blocked or allowed to Pass. Netmask – Enter the subnet mask for the packet. TCP/IP Service Port – Enter the Port you would like to block or allow to pass

(HTTP=80)

Privilege Level – It is already to leave this setting at the default. Level one is the

highest level; level sixteen is the lowest privilege level.

User

User - Define the byte pattern of the packet(s). The RF500S uses the defined byte patterns to block or pass packets from the WAN or from the LAN.

Figure 2 – Filter Settings (Packets Defined by User)

Select either From LAN or From WAN.

Starting from which byte number - Indicate the first byte in the packet the RF500S

should read to determine if the byte pattern (in Hex) is one that should be filtered. Exclude the PPP header. Start from byte 0 of the network protocol.

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Byte Pattern (in Hex) - Enter the packet byte pattern that the RF500S is to

recognize as a filtered packet. (Block/Pass from the WAN to the LAN). Maximum pattern = 12 bytes.

Insert to add each IP address/byte pattern to the table.

Click

Delete a defined packet/byte pattern, select the entry in the table and click the

Delete

button.

Enable Client Filter Settings Button

The Client Filter allows you to decide which services are allowed into your network and which clients are authorized to access them. Check the radio buttons that apply to each filter.

How to Access this Screen

1. From the

2. Click

Filter Settings screen, check the Enable Client Filter Settings box.

Client Filter Settings button. The client Filter Settings screen displays.

Figure 3 – Client Filter Settings

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Privileged Clients

If you checked some Only Privileged Clients Allowed radio buttons in the client Filter Settings screen, you will have to enter the clients into the Privileged Client Table. Do this, by clicking the Client Table displays.

Privileged Clients button in the client Filter Settings screen. The Privileged

Figure 4 – Privileged Client Table

LAN Local Client List

In the Privileged Client Table, enter the clients you wish to have privileged access to the services that you have selected in the addresses to identify the privileged clients. You can enter the MAC address directly or you can use the MAC address search tool by entering the IP address of the computer, then using the Search button to find the MAC address.

After completing the IP Address and MAC (Node) address, click the Add button to include the information in the Node (MAC) address list.

Client Filter Settings screen. The filter uses MAC

Remote Clients (Applies to Remote Access Ports)

Select Include WAN Async Clients as Privileged Clients or Include WAN Ethernet Clients as Privileged Clients to filter Remote Clients by the port they are coming in

through.

Click OK when complete.

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Edit Button Adds Filtering Port

The filter works by filtering TCP/IP ports numbers. The five most commonly used ports are listed for you. They include Mail, WWW, FTP, Telnet and News. If you would like to filter other services, you must know the port number for the service.

Click the Edit button to enter new service port numbers.

Enter the TCP/UDP Port Number and click the Add

Figure 5 – Filter Other Ports

button.

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Refresh Device List

From the RouteFinder Manager main menu, click Refresh Device List to search the LAN for available network devices and display them in the select your device from this before you can configure it.

Note: If a device does not appear in the list, click Refresh Device List again to determine if the device will appear on the list. If the device still does not appear, ensure that all cables are correctly connected and that the RF500S is powered on. If the device still does not appear in the list, refer to the Troubleshooting chapter of this User Guide.

Available Devices list. You will have to

Device Name and Password

From the RouteFinder Manager main menu, click the Device Name and Password button. You may use the default device name or use this screen to change the device name and/or add a password for your device.

Device Name

This field displays the name of your network device. To change the name, simply enter a new name in the field. If you are connecting to an ISP via cable modem or DSL, and your ISP requires you to enter a computer name, you may use the device name that you’ve entered on this screen.

Device Password

The RouteFinder manager does not come with a password enabled. If you choose to provide the device with a password, you will be prompted to enter the password each time you want to configure your network device. To enter a Password, type your password in the Device Password field, then re-enter your password in the Password Verification field.

Note: If you choose to use a password, ensure you have selected something that will be easy to remember or write it down and store it in a safe location. If you have completely forgotten your password, contact the Multi-Tech Technical Support group for assistance. Refer to Chapter 10 in this User Guide for more information about our Technical Support services.

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Save Settings to File

The Save Settings to File option allows you to save your configuration settings to a file. This option provides a method for backing up your system configuration so that it can be used in the event your settings become accidentally deleted. It can also be used if you would like to have more than one set of settings for your RouteFinder.

How to Access This Screen

1. From the RouteFinder Manager main screen, click the

2. The Save Settings to File screen displays.

Save Settings to File button.

In the File Path field, enter a name for your file.

Note: Do not change the file type extension. If you try to use the Load Settings function, the Manager program will look for the specific file extension compatible with your device. For example, *.co1 is used only for 1 WAN port units, *.co2 is used only for 2 WAN port units.

The File Directory field displays the default path to the configuration files. You may save a copy of the file to a different location by changing the path in the File Directory field.

Click the OK button to save the settings to the specified file.

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Load Settings

The Load Settings option allows you to load either the default settings of your network device or to load settings previously saved to a file.

How to Access This Screen

1. From the RouteFinder Manager main screen, click the

2. The Load Settings screen displays.

Load Settings button.

Load Setting

To return the RouteFinder to factory default settings, select Load Default Setting. To load a configuration from a file, select Load Settings From File. Navigate to the file directory, and then click the

OK button.

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Specifications and Main Features

Frequently Asked Questions

User Manual