Multi-Tech Systems MultiConnect Adapter User Manual

MultiConnect Adapter

Serial-to-Serial Adapter with IP

User Guide

MultiConnect Adapter User Guide
Serial-to-Serial Adapter (MTS2SA-T & MTS2SA-T-R)

PN s000354B, Version B

Copyright

This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi­Tech Systems, Inc. All rights reserved.
Copyright © 2004-5, by Multi-Tech Systems, Inc.

Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and specifically
disclaims any implied warranties of merchantability or fitness for any particular purpose. Furthermore, Multi-Tech
Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof
without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.

Revisions

Revision Level Date Description

A 07/12/04 Initial release for Serial-to-Serial adapter.
B 05/11/05 Added more graphics to Connections sections. Added more power pin text.

Removed the Command Line Interface section and the Application
Examples from this document. Users should see the the common Command
Line Interface and Application Examples (S000368x).

Trademarks

MultiConnect, Multi-Tech, Multi-Tech Systems, Inc., and the Multi-Tech logo.
All other products or technologies are the trademarks or registered trademarks of their respective holders.

Patents

This device is covered by one or more of the following patents: 6,031,867; 6,012,113; 5,628,030; 5,450,425. Other
patents pending.

World Headquarters

Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112
Phone: [phone] or 800-328-9717
Fax: [phone]

Technical Support
Country By Email By Phone

France: [e-mail] (33) 1-64 61 09 81
India: [e-mail] 91 (124) 6340778
U.K.: [e-mail] (44) 118 959 7774
U.S. and Canada: [e-mail] [phone]
Rest of the World: [e-mail] [phone]

Internet Address: http://www.multitech.com

Multi-Tech Systems, Inc. MultiConnect Adapters User Guide (S000354B) 2

Table of Contents

Table of Contents

Chapter 1 – Product Description & Specifications....................................................................................................4

Product Description....................................................................................................................................................4

Applications................................................................................................................................................................ 4

Types of Adapters Available ......................................................................................................................................5

Package Contents......................................................................................................................................................5

Handling Precautions .................................................................................................................................................5

Specifications ............................................................................................................................................................. 6

LED Indicators............................................................................................................................................................7

Chapter 2 – Installation................................................................................................................................................8

Attaching the MultiConnect to a Fixed Location .........................................................................................................8

Serial-to-Serial Adapter Installation............................................................................................................................9

Connecting the Cables...............................................................................................................................................9

Chapter 3 – Managing and Configuring the MultiConnect Adapter....................................................................... 11

Two Ways to Login...................................................................................................................................................11

Login Using TTY ..................................................................................................................................................11

Login Using Telnet through the PPP Interface .....................................................................................................11

About Command Mode and Data Mode...................................................................................................................11

Chapter 4 – Command Line Interface and Application Examples .........................................................................12

Chapter 5 – Setting Country or Region Codes Using the CLI ................................................................................ 13

Chapter 6 – Flash Upgrade........................................................................................................................................14

Introduction ..............................................................................................................................................................14

Serial Flash Upgrade Scenario ................................................................................................................................14

Appendix A – Regulatory Information......................................................................................................................15

Appendix B – Warranty and Service.........................................................................................................................16

Multi-Tech Warranty Statement............................................................................................................................16

Repair Procedures for U.S. and Canadian Customers.........................................................................................16

Repair Procedures for International Customers (Outside U.S.A. and Canada)....................................................16

Repair Procedures for International Distributors ..................................................................................................17

Replacement Parts...............................................................................................................................................17

Index............................................................................................................................................................................18

Multi-Tech Systems, Inc. MultiConnect Serial-to-Serial Adapter User Guide (S000354B) 3

Chapter 1 – Product Description and Specifications

Chapter 1 – Product Description &

Specifications

Product Description

The MultiConnect serial-to-serial adapter enables installed serial devices to connect to the Internet for remote
monitoring, control and configuration.

Internet-Enable Any Device. The MultiConnect adapter provides the powerful ability to IP-enable serial devices

allowing more options for data acquisition, device management, and industrial control than would otherwise be
available.

Simply install the MultiConnect between a serial device and an analog, ISDN, or wireless modem to send and receive
data over the Internet. It can also serve as a single Web page in response to a Web browser request.

Reduces Development Time. MultiConnect can make your existing and next generation serial device IP-ready

without requiring hardware changes to its design. MultiConnect actually provides faster time-to-market because it
relieves the burden and expense of writing and maintaining Internet applications. The complete, ready-to-integrate
MultiConnect adapter allows you to enhance your product while you focus on developing its core features.

Management and Configuration. MultiConnect has several means of management and configuration built into the

design. It supports remote configuration, which means you can have central site setup and control of the remote
adapters via the command line interface or telnet.

Applications

The MultiConnect adapters will IP-enable any device to provide remote monitoring, control and configuration of any
system. The solution is ideal for the following applications:

• Appliances

• ATM terminals

• Credit card and check verification systems

• Data collection

• Gas pumps

• Industrial and medical remote monitoring systems

• Point-of-sale terminals

• Remote diagnostics

• Remote metering

• Security systems

• Ticketing machines

• Vending/gaming machines

• And more…..

Multi-Tech Systems, Inc. MultiConnect Serial-to-Serial Adapter User Guide (S000354B) 4

Chapter 1 – Product Description and Specifications

Types of Adapters Available

Product Adapter Description Region

MTS2SA-T Serial-to-Serial + IP (External Power) Global
MTS2SA-T-R Serial-to-Serial + IP (RS-232 Power) Global

Note: The MTS2SA-T-R (RS-232 Powered) Adapter requires power to be supplied into

Pin 6 of the female DB9.

Package Contents

• One MultiConnect Adapter

• One universal power supply with power cord included with the externally powered adapters

• One RS-232 cable included with the RS-232 Serial-to-Serial Adapter

• Two mounting brackets

• Four adhesive-backed rubber feet (table-top mounting)

• One Quick Start Guide

• One MultiConnect CD

Handling Precautions

All devices must be handled with certain precautions to avoid damage due to the accumulation of static charge.
Although input protection circuitry has been incorporated into the devices to minimize the effect of this static buildup,
proper precautions should be taken to avoid exposure to electrostatic discharge during handling and mounting.

Multi-Tech Systems, Inc. MultiConnect Serial-to-Serial Adapter User Guide (S000354B) 5

Chapter 1 – Product Description and Specifications

Specifications

Category Description
Memory

Flash Memory
Protocols Supported

Serial Interface
Data Formats
Data Rates
Flow Control
Management
Security
System Software

LEDs
Ethernet
Power Requirements With External Power (MTS2SA-T) Power Consumption

Operating Temperature
Storage Temperature

Physical Dimensions

Certifications Safety Certifications:

Features

8 MEG
2 MEG
ARP, DHCP, FTP, HTTP, ICMP, IP, POP3, PPP, SMTP, TCP, Telnet, TFTP, and
UDP
Standard DCE serial
Serial, binary, asynchronous
300; 1200; 2400; 4800; 9600; 19200; 38400; 57600; 115200; 230400 bps
RTS/CTS (hardware)
Serial; Telnet
Username and password authentication using local database
Flash ROM standard: downloadable from a TCP/IP host (TFTP) or Xmodem via
Serial
ACT (Activity) and STS (Status)
IEEE 802.3

@ 9V DC: Typical 240mA Maximum 250mA

With RS-232 Power (MTS2SA-T-R) Power Consumption

@ 5V DC: Typical 95mA Maximum 105mA
@ 10V DC: Typical 50mA Maximum 60mA
@ 15V DC: Typical 35mA Maximum 45mA
@ 20V DC: Typical 28mA Maximum 38mA
@ 25V DC: Typical 24mA Maximum 34mA

32° to +120°F (0° to 50°C); humidity range 25-85% (non-condensing)

-40°C to +85°C

3.5" w x 2.1" h x 0.98" d; 3.4 oz.

8.8 cm x 5.3 cm x 6 cm; 96 g

UL60950
cUL60950
EN60950
ACA TS001 / AS 3260

EMC Safety Approvals:

FCC Part 15 Class A
EN55022
EN55024

CE Marked

Serial interface supports DTE speeds to 230K bps
Embedded TCP/IP stack
External and RS-232 power options
High performance processor runs ARP, DHCP, FTP, HTTP, ICMP, IP, POP3,

PPP, SMTP, SNMP, SNMP, TCP, Telnet, TFTP, UDP protocols
Command line interface
Flash memory to update firmware with the latest enhancements
Flexible IP protocol stack
Compact, rugged industrial chassis design
Desktop or panel mounting
Two-year warranty

Multi-Tech Systems, Inc. MultiConnect Serial-to-Serial Adapter User Guide (S000354B) 6