Multi-Tech Systems MT5600BR-V92 User Manual

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MT5600BR-V92

Intelligent Data/Fax

Rack Mounted Modem

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User Guide

MultiModem®II User Guide

MT5600BR-V.92 P/N S000392A Revision A

Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.

Record of Revisions

Revision Date Description

A 04/14/06 Manual released.

Trademarks

MultiModemII, Multi-Tech, and the Multi-Tech logo are trademarks of Multi-Tech Systems, Inc. Microsoft, Windows, Windows XP is a trademarks of Microsoft Corporation in the United States and/or other countries. All other trademarks are owned by their respective companies.

Patents

This device is covered by one or more of the following patents: 6,031,867; 6,012,113; 6,009,082; 5,905,794; 5,864,560; 5,815,567; 5,815,503; 5,812,534; 5,809,068; 5,790,532; 5,764,628; 5,764,627; 5,754,589; 5,724,356; 5,673,268; 5,673,257; 5,644,594; 5,628,030; 5,619,508; 5,617,423; 5,600,649; 5,592,586; 5,577,041; 5,574,725; 5,559,793; 5,546,448; 5,546,395; 5,535,204; 5,500,859; 5,471,470; 5,463,616; 5,453,986; 5,452,289; 5,450,425; 5,355,365; 5,309,562; 5,301,274. Other patents pending.

Technical Support Country By Email By Phone

France: support@multitech.fr +(33) 1-64 61 09 81 India: support@multitechindia.com +91 (124) 2340780 Europe, Asia, Africa: support@multitech.co.uk +(44) 118 959 7774 U.S., Canada, all others: support@multitech.com (800) 972-2439

+(763) 785-3500

Multi-Tech Systems, Inc. 2205 Woodale Drive Mounds View, MN 55112 U.S.A

Telephone (763) 785-3500 or (800) 328-9717 Fax (763) 785-9874 Technical Support (800) 972-2439 Internet http://www.multitech.com

ContentsMT5600BR-V92 User Guide

Contents

Chapter 1 - Introduction ..........................................................................................................5

Product Description ........................................................................................................................... 5

General features ............................................................................................................................... 5

LED Indicators .................................................................................................................................. 6

Technical Specifications .................................................................................................................... 7

Chapter 2 - Installation ............................................................................................................9

Safety Warnings ................................................................................................................................ 9

Card Cage......................................................................................................................................... 9

Serial Cable ...................................................................................................................................... 9

Telephone Line ................................................................................................................................. 9

PC Board Controls .......................................................................................................................... 10

DIP-Switch Settings ........................................................................................................................ 10

OOS (Busy Out) Toggle Switch....................................................................................................... 12

Out of Service/Test Jumper ............................................................................................................ 12

Dial-Up and Leased Lines ............................................................................................................... 12

Installation ....................................................................................................................................... 13

Chapter 3 - Configuration......................................................................................................14

Configuring Your Software .............................................................................................................. 14

ConfiguringSoftware for Your Modem ............................................................................................. 14

PC Initialization Strings ................................................................................................................... 14

Changing Default Parameters ......................................................................................................... 15

Macintosh Initialization .................................................................................................................... 15

Chapter 4 - AT Commands....................................................................................................16

Fax Commands ............................................................................................................................... 16

Chapter 5 - Warranty and Repairs ........................................................................................17

Multi-Tech Warranty Statement ....................................................................................................... 17

Repair Procedures for U.S. and Canadian Customers .................................................................... 17

Repair Procedures for International Customers .............................................................................. 18

Repair Procedures for International Distributors .............................................................................. 18

Replacement Parts.......................................................................................................................... 18

Appendix A - Regulatory Compliance..................................................................................19

FCC Part 68 Telecom ..................................................................................................................... 19

FCC Part 15 .................................................................................................................................... 20

Fax Branding Statement.................................................................................................................. 20

Canadian Limitations Notice ............................................................................................................ 20

Industry Canada .............................................................................................................................. 21

EMC, Safety, and R&TTE Directive Compliance ............................................................................. 21

International Modem Restrictions .................................................................................................... 21

New Zealand Telecom Warning Notice ........................................................................................... 21

iii

ContentsMT5600BR-V92 User Guide

Appendix B - Updating Your Modem’s Firmware ...............................................................23

Introduction ..................................................................................................................................... 23

Upgrade Overview .......................................................................................................................... 23

Appendix C - ASCII Conversion Chart .................................................................................26

Appendix D – Waste Electrical and ......................................................................................27

Electronic Equipment (WEEE) ..............................................................................................27

Index........................................................................................................................................28

MT5600BR-V92 User Guide

1 Introduction

Chapter 1 - Introduction

Congratulations on your purchase of the MultiModem® II intelligent data/fax modem, model MT5600BR-V92. You have acquired one of the finest internal data/fax modems available today from one of the world’s oldest modem manufacturers: Multi-Tech Systems, Inc. This User Guide will help you to install, configure, test, and use your modem.

Product Description

The MT5600BR-V92 incorporates ITU-T V.92 protocol which provides quick connections, downstream transmissions at speeds up to 56K bps*, and upstream transmissions at speeds up to 48K bps when connected to V.92-compatible Internet service providers. Transmissions between the MT5600BR-V92 and other client modems are limited to 33.6K bps, as are upstream transmissions to non-V.92-compatible ISPs and downstream transmissions that are converted more than once on the telephone network.

Fax Communications: Supports Class 1, 1.0, and Class 2 faxing at 14.4K bps. Features: Modem features include automatic fallback to slower speeds in noisy line conditions, and fall

forward to faster speeds as conditions improve. Can autodial, redial, pulse (rotary) and touch-tone dial. Detects dial tones and busy signals for reliable call-progress detection. Compatible with the standard AT command set used by most communication programs.

NOTE:

* Though this modem is capable of 56K bps download performance, line impairments, public telephone

infrastructure, and other external technological factors currently prevent maximum 56K bps connections.

General features

• Supports V.92/56K download speeds and 48K upload speeds when connecting with V.92 server

• Automatic fallback to slower speeds in noisy line conditions, and fall forward to faster speeds as

conditions improve.

• Serial port data rates adjustable to 115.2K bps

• ITU V.42 LAP-M and MNP Class 3 and 4 error correction

• ITU V.42bis (4-to-1), ITU V.44bis (6-to-1), and MNP 5 (2-to-1) data compression

• Automatic disabling of compression when transferring already compressed files

• Autodial, redial, pulse (rotary), and touch-tone dial

• Dial tone and busy signal detection for reliable call-progress detection

• Distinctive ring support to route data or fax calls on a single phone line

• FlashROM upgradable (customer upgradable in a Windows environment)

• Compatibility with the standard AT command set used by most communication programs

• Nonvolatile memory for storage of customized modem parameters and ten telephone numbers

Fax

• Responds to Class 1, 1.0, and Class 2 fax commands, enabling it to exchange editable and encrypted faxes with other Windows computers

• Sends and receives faxes from your computer at 14,400 bps, 9600 bps, 7200 bps, 4800 bps, 2400 bps, or 300 bps

MT5600BR-V92 User Guide

1 Introduction

LED Indicators

The MT5600BR-V92 has ten LED diagnostic indicators.

RCV XMT CO 56 33.6 14.4 OH DTR RI ERR

RCV - This LED blinks when data is being received, on for a space, off for a mark. The state of this

RCV LED matches that of the RCV circuit on Pin 3 of the RS232C/V.24 interface.

XMT - This LED blinks when data is being transmitted, on for a space, off for a mark. The state of

this LED matches that of the XMT circuit on Pin 2 of the RS232C/V.24 interface.

CO - This LED lights when a valid carrier tone has been detected. 56 - This LED is lit when the modem connects using V.92 protocol. The actual connection speed

depends on ISP server capabilities and line conditions.

33.6 - This LED is lit when the modem is connected at 33,600 bps. Note that when both 33 and 14

LEDs light, modem is in 16,800 to 33,600bps mode of operation.

14.4 - This LED is lit when the modem is connected at 14,400 bps.

- This LED is lit when the phone line is line, or answering a call. The LED also flashes when the modem is pulse dialing in the

Command Mode.

DTR - When the DTR LED is lit, the modem is permitted to answer an incoming call. When DTR

goes off, a connected modem disconnects if dependent on DTR. The state of this DTR LED matches that of the DTR circuit on Pin 20 of the RS232C/V.24 interface.

RI - This LED is lit during the ringing interval as an incoming call is received. ERR - When the ERR LED is flashing, the leased line is down and the modem is in self-test mode

has failed. When ERR LED is on, this indicates the modem is in an out of service ( When the modem is out of service, it is busy to incoming calls.

“off hook”

. This occurs when the modem is dialing, on

OOS

) state.

MT5600BR-V92 User Guide

Technical Specifications

Your MT5600BR-V92 data/fax modem meets the specifications listed below:

1 Introduction

Model Number Server-to-Client

Data Rates Client-to-Server

Data Rates

Client-to-Client Data Rates

Fax Data Rates Data Format Modem Compatibility

Fax Compatibility

Video Compatibility Error Correction Data Compression

MT5600BR-V92

V.90 speeds when accessing a V.90 or V.92 server (actual

speed depends on server capabilities and line conditions)

Up to 50Kbps when accessing a V.92 server (actual speed depends on server capabilities and line conditions); other wise, the same as client-to-client data lines.

33600,31200, 28800, 26400, 24000, 21600, 19200, 16800, 14400, 12000, 9600, 7200, 4800, 2400, 1200, 0-300 bps

14400, 12000, 9600, 7200, 4800, 2400, 1200, 0-300 bps

Serial, binary, asynchronous, synchronous

ITU-T V.92, V.90, V.34 enhanced, V.34, V.34bis, V.32, V.22bis, V.22; Bell 212A and 103; ITU-T V.21; V.42, V.42bis, V.44, V.25bis

T.4, T30, V.21, V.27ter, V.29, V.34, V.17; TIA/EIA 578 Class 1, 1.0, 2, TR29.2

ITU-T V.80 for H.34 video conferencing

ITU-T V.42 (LAP-M or MNP 4)

ITU-T V.44 (6:1 throughput), V.42bis (4:1 throughput), MNP 5 (2:1 throughput)

Speed Detection

Speed Conversion

Mode of Operation

Flow Control Intelligent Features

*Though these modems are capable of 56K bps download performance, line impairments, public telephone infrastructure and other external technological factors currently prevent maximum 56K bps connections.

Automatic speed detection and switching between available speeds

Serial port data rates adjustable to 300; 1200; 2400; 4800; 9600; 19,200; 38,400; 57,600; 115,200 bps

Full duplex data over dial-up line, 2-wire and 4-wire lease line; automatic or manual dialing, automatic or manual answer

XON/XOFF (software), RTS/CTS (hardware)

Full AT command compatible, redial, repeat dial, pulse or tone dial, dial pauses, auto answer, adaptive answer; EIA extended automode; adaptive line probing; automatic symbol and carrier frequency during start-up, retrain and rate renegotiation, DTMF detection, call status display, autoparity and data rate selections, keyboard-controlled modem options, non-volatile memory, quick-connect startup

MT5600BR-V92 User Guide

1 Introduction

Command Buffer Transmission Level

Frequency Stability Receiver Sensitivity AGC Dynamic Range Interface Diagnostics Environmental

Storage Temperature Dimensions Weight Operating Systems

Limited Warranty

60 Characters

-11 dBm (dial-up), -15dBm (lease line); dBm level selectable with DIP-Switch #3 in lease line setting

±0.01%

-43 dBm under worst-case conditions

43 dB

EIA RS232C/ITU-TSS V.24

Power-on Self Test and Local analog loop

Temperature range 0°–50°C (32°–120°F); humidity range 20–90% (non-condensing)

-10° to +85°C (14°- 185° F)

10½ wide x 5½ long

8 oz

Tested for use with Windows 98, NT, 2000, XP, 2003 Server and Linux (2.2.x kernal)

10 years

MT5600BR-V92 User Guide

1 Introduction

Chapter 2 - Installation

Safety W arnings

• Use this product only with UL- and CUL-listed computers (U.S.A.)

• To reduce the risk of fire, use only UL-listed 26 AWG (.41mm) or larger telephone wiring.

• Never install telephone wiring during a lightning storm.

• Never install a telephone jack in a wet location unless the jack is specifically designed for wet

locations.

• Never touch uninsulated telephone wires or terminals unless the telephone line has been

disconnected at the network interface.

• Use caution when installing or modifying telephone lines.

• Avoid using a telephone during an electrical storm; there is a risk of electrical shock from lightning.

• Do not use a telephone in the vicinity of a gas leak.

• The telephone cord is to be disconnected before accessing the inside of the equipment.

Card Cage

The MT5600BR-V92 is designed to mount in the Multi-Tech Systems' modem rack. This rack is an EIAstandard 19-inch wide by 7-inch high rack, and mounts in any standard computer cabinet. The rack has a sixteen modem slot capacity, redundant power supply capability, sixteen 25-pin (female) connectors for RS232C/V.24 interface and sixteen RJ11 back-plane connectors for phone line interface.

Serial Cable

You must provide a serial cable to connect each corresponding MT5600BR-V92 to your computer. The cable must have a DB-25 male interface into the modem rack.

Telephone Line

The MT5600BR-V92 uses one RJ11 jack per corresponding modem slot to connect to the telephone line. One end of the RJ11 cable provided with the modem connects the rack's RJ11 connector (located on the back plane of the modem rack) and the other end connects to the phone-company-provided RJ11 or RJ11W modular phone jack.

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