Multi-Tech Systems MT5600BR-V92 User Manual

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MT5600BR-V92

Intelligent Data/Fax

Rack Mounted Modem

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User Guide

MultiModem®II User Guide

MT5600BR-V.92
P/N S000392A Revision A

All rights reserved. This publication may not be reproduced, in whole or in part, without prior expressed
written permission from Multi-Tech Systems, Inc.

Copyright © 2006 by Multi-Tech Systems, Inc.

Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and
specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Fur­thermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes in
the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of
such revisions or changes.

Record of Revisions

Revision Date Description

A 04/14/06 Manual released.

Trademarks

MultiModemII, Multi-Tech, and the Multi-Tech logo are trademarks of Multi-Tech Systems, Inc.
Microsoft, Windows, Windows XP is a trademarks of Microsoft Corporation in the United States and/or
other countries. All other trademarks are owned by their respective companies.

Patents

This device is covered by one or more of the following patents: 6,031,867; 6,012,113; 6,009,082;
5,905,794; 5,864,560; 5,815,567; 5,815,503; 5,812,534; 5,809,068; 5,790,532; 5,764,628; 5,764,627;
5,754,589; 5,724,356; 5,673,268; 5,673,257; 5,644,594; 5,628,030; 5,619,508; 5,617,423; 5,600,649;
5,592,586; 5,577,041; 5,574,725; 5,559,793; 5,546,448; 5,546,395; 5,535,204; 5,500,859; 5,471,470;
5,463,616; 5,453,986; 5,452,289; 5,450,425; 5,355,365; 5,309,562; 5,301,274. Other patents pending.

Technical Support
Country By Email By Phone

France: [e-mail] +(33) 1-64 61 09 81
India: [e-mail] [phone]
Europe, Asia, Africa: [e-mail] +(44) 118 959 7774
U.S., Canada, all others: [e-mail] [phone]

+[phone]

Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, MN 55112
U.S.A

Telephone [phone] or [phone]
Fax [phone]
Technical Support [phone]
Internet http://www.multitech.com

ContentsMT5600BR-V92 User Guide

Contents

Chapter 1 - Introduction ..........................................................................................................5

Product Description ........................................................................................................................... 5

General features ............................................................................................................................... 5

LED Indicators .................................................................................................................................. 6

Technical Specifications .................................................................................................................... 7

Chapter 2 - Installation ............................................................................................................9

Safety Warnings ................................................................................................................................ 9

Card Cage......................................................................................................................................... 9

Serial Cable ...................................................................................................................................... 9

Telephone Line ................................................................................................................................. 9

PC Board Controls .......................................................................................................................... 10

DIP-Switch Settings ........................................................................................................................ 10

OOS (Busy Out) Toggle Switch....................................................................................................... 12

Out of Service/Test Jumper ............................................................................................................ 12

Dial-Up and Leased Lines ............................................................................................................... 12

Installation ....................................................................................................................................... 13

Chapter 3 - Configuration......................................................................................................14

Configuring Your Software .............................................................................................................. 14

ConfiguringSoftware for Your Modem ............................................................................................. 14

PC Initialization Strings ................................................................................................................... 14

Changing Default Parameters ......................................................................................................... 15

Macintosh Initialization .................................................................................................................... 15

Chapter 4 - AT Commands....................................................................................................16

Fax Commands ............................................................................................................................... 16

Chapter 5 - Warranty and Repairs ........................................................................................17

Multi-Tech Warranty Statement ....................................................................................................... 17

Repair Procedures for U.S. and Canadian Customers .................................................................... 17

Repair Procedures for International Customers .............................................................................. 18

Repair Procedures for International Distributors .............................................................................. 18

Replacement Parts.......................................................................................................................... 18

Appendix A - Regulatory Compliance..................................................................................19

FCC Part 68 Telecom ..................................................................................................................... 19

FCC Part 15 .................................................................................................................................... 20

Fax Branding Statement.................................................................................................................. 20

Canadian Limitations Notice ............................................................................................................ 20

Industry Canada .............................................................................................................................. 21

EMC, Safety, and R&TTE Directive Compliance ............................................................................. 21

International Modem Restrictions .................................................................................................... 21

New Zealand Telecom Warning Notice ........................................................................................... 21

iii

ContentsMT5600BR-V92 User Guide

Appendix B - Updating Your Modem’s Firmware ...............................................................23

Introduction ..................................................................................................................................... 23

Upgrade Overview .......................................................................................................................... 23

Appendix C - ASCII Conversion Chart .................................................................................26

Appendix D – Waste Electrical and ......................................................................................27

Electronic Equipment (WEEE) ..............................................................................................27

Index........................................................................................................................................28

iv

MT5600BR-V92 User Guide

1 Introduction

Chapter 1 - Introduction

Congratulations on your purchase of the MultiModem® II intelligent data/fax modem, model MT5600BR-V92.
You have acquired one of the finest internal data/fax modems available today from one of the world’s
oldest modem manufacturers: Multi-Tech Systems, Inc. This User Guide will help you to install, configure,
test, and use your modem.

Product Description

The MT5600BR-V92 incorporates ITU-T V.92 protocol which provides quick connections, downstream
transmissions at speeds up to 56K bps*, and upstream transmissions at speeds up to 48K bps when
connected to V.92-compatible Internet service providers. Transmissions between the MT5600BR-V92 and
other client modems are limited to 33.6K bps, as are upstream transmissions to non-V.92-compatible
ISPs and downstream transmissions that are converted more than once on the telephone network.

Fax Communications: Supports Class 1, 1.0, and Class 2 faxing at 14.4K bps.
Features: Modem features include automatic fallback to slower speeds in noisy line conditions, and fall

forward to faster speeds as conditions improve. Can autodial, redial, pulse (rotary) and touch-tone dial.
Detects dial tones and busy signals for reliable call-progress detection. Compatible with the standard AT
command set used by most communication programs.

NOTE:

* Though this modem is capable of 56K bps download performance, line impairments, public telephone

infrastructure, and other external technological factors currently prevent maximum 56K bps connections.

General features

• Supports V.92/56K download speeds and 48K upload speeds when connecting with V.92 server

• Automatic fallback to slower speeds in noisy line conditions, and fall forward to faster speeds as

conditions improve.

• Serial port data rates adjustable to 115.2K bps

• ITU V.42 LAP-M and MNP Class 3 and 4 error correction

• ITU V.42bis (4-to-1), ITU V.44bis (6-to-1), and MNP 5 (2-to-1) data compression

• Automatic disabling of compression when transferring already compressed files

• Autodial, redial, pulse (rotary), and touch-tone dial

• Dial tone and busy signal detection for reliable call-progress detection

• Distinctive ring support to route data or fax calls on a single phone line

• FlashROM upgradable (customer upgradable in a Windows environment)

• Compatibility with the standard AT command set used by most communication programs

• Nonvolatile memory for storage of customized modem parameters and ten telephone numbers

Fax

• Responds to Class 1, 1.0, and Class 2 fax commands, enabling it to exchange editable and
encrypted faxes with other Windows computers

• Sends and receives faxes from your computer at 14,400 bps, 9600 bps, 7200 bps, 4800 bps, 2400
bps, or 300 bps

5

MT5600BR-V92 User Guide

1 Introduction

LED Indicators

The MT5600BR-V92 has ten LED diagnostic indicators.

RCV XMT CO 56 33.6 14.4 OH DTR RI ERR

RCV - This LED blinks when data is being received, on for a space, off for a mark. The state of this

RCV LED matches that of the RCV circuit on Pin 3 of the RS232C/V.24 interface.

XMT - This LED blinks when data is being transmitted, on for a space, off for a mark. The state of

this LED matches that of the XMT circuit on Pin 2 of the RS232C/V.24 interface.

CO - This LED lights when a valid carrier tone has been detected.
56 - This LED is lit when the modem connects using V.92 protocol. The actual connection speed

depends on ISP server capabilities and line conditions.

33.6 - This LED is lit when the modem is connected at 33,600 bps. Note that when both 33 and 14

LEDs light, modem is in 16,800 to 33,600bps mode of operation.

14.4 - This LED is lit when the modem is connected at 14,400 bps.

OH

- This LED is lit when the phone line is
line, or answering a call. The LED also flashes when the modem is pulse dialing in the

Command Mode.

DTR - When the DTR LED is lit, the modem is permitted to answer an incoming call. When DTR

goes off, a connected modem disconnects if dependent on DTR. The state of this DTR LED
matches that of the DTR circuit on Pin 20 of the RS232C/V.24 interface.

RI - This LED is lit during the ringing interval as an incoming call is received.
ERR - When the ERR LED is flashing, the leased line is down and the modem is in self-test mode

has failed. When ERR LED is on, this indicates the modem is in an out of service (
When the modem is out of service, it is busy to incoming calls.

“off hook”

. This occurs when the modem is dialing, on

OOS

) state.

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MT5600BR-V92 User Guide

Technical Specifications

Your MT5600BR-V92 data/fax modem meets the specifications listed below:

1 Introduction

Model Number
Server-to-Client

Data Rates
Client-to-Server

Data Rates

Client-to-Client
Data Rates

Fax Data Rates
Data Format
Modem Compatibility

Fax Compatibility

Video Compatibility
Error Correction
Data Compression

MT5600BR-V92

V.90 speeds when accessing a V.90 or V.92 server (actual

speed depends on server capabilities and line conditions)

Up to 50Kbps when accessing a V.92 server (actual speed
depends on server capabilities and line conditions); other
wise, the same as client-to-client data lines.

33600,31200, 28800, 26400, 24000, 21600, 19200, 16800,
14400, 12000, 9600, 7200, 4800, 2400, 1200, 0-300 bps

14400, 12000, 9600, 7200, 4800, 2400, 1200, 0-300 bps

Serial, binary, asynchronous, synchronous

ITU-T V.92, V.90, V.34 enhanced, V.34, V.34bis, V.32,
V.22bis, V.22; Bell 212A and 103; ITU-T V.21; V.42,
V.42bis, V.44, V.25bis

T.4, T30, V.21, V.27ter, V.29, V.34, V.17; TIA/EIA 578 Class
1, 1.0, 2, TR29.2

ITU-T V.80 for H.34 video conferencing

ITU-T V.42 (LAP-M or MNP 4)

ITU-T V.44 (6:1 throughput), V.42bis (4:1 throughput), MNP
5 (2:1 throughput)

*

Speed Detection

Speed Conversion

Mode of Operation

Flow Control
Intelligent Features

*Though these modems are capable of 56K bps download performance, line impairments,
public telephone infrastructure and other external technological factors currently prevent
maximum 56K bps connections.

Automatic speed detection and switching between available
speeds

Serial port data rates adjustable to 300; 1200; 2400; 4800;
9600; 19,200; 38,400; 57,600; 115,200 bps

Full duplex data over dial-up line, 2-wire and 4-wire lease
line; automatic or manual dialing, automatic or manual
answer

XON/XOFF (software), RTS/CTS (hardware)

Full AT command compatible, redial, repeat dial, pulse or
tone dial, dial pauses, auto answer, adaptive answer; EIA
extended automode; adaptive line probing; automatic
symbol and carrier frequency during start-up, retrain and
rate renegotiation, DTMF detection, call status display, auto­parity and data rate selections, keyboard-controlled modem
options, non-volatile memory, quick-connect startup

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MT5600BR-V92 User Guide

1 Introduction

Command Buffer
Transmission Level

Frequency Stability
Receiver Sensitivity
AGC Dynamic Range
Interface
Diagnostics
Environmental

Storage Temperature
Dimensions
Weight
Operating Systems

Limited Warranty

60 Characters

-11 dBm (dial-up), -15dBm (lease line); dBm level selectable
with DIP-Switch #3 in lease line setting

±0.01%

-43 dBm under worst-case conditions

43 dB

EIA RS232C/ITU-TSS V.24

Power-on Self Test and Local analog loop

Temperature range 0°–50°C (32°–120°F);
humidity range 20–90% (non-condensing)

-10° to +85°C (14°- 185° F)

10½ wide x 5½ long

8 oz

Tested for use with Windows 98, NT, 2000, XP, 2003 Server
and Linux (2.2.x kernal)

10 years

8

MT5600BR-V92 User Guide

1 Introduction

Chapter 2 - Installation

Safety W arnings

• Use this product only with UL- and CUL-listed computers (U.S.A.)

• To reduce the risk of fire, use only UL-listed 26 AWG (.41mm) or larger telephone wiring.

• Never install telephone wiring during a lightning storm.

• Never install a telephone jack in a wet location unless the jack is specifically designed for wet

locations.

• Never touch uninsulated telephone wires or terminals unless the telephone line has been

disconnected at the network interface.

• Use caution when installing or modifying telephone lines.

• Avoid using a telephone during an electrical storm; there is a risk of electrical shock from lightning.

• Do not use a telephone in the vicinity of a gas leak.

• The telephone cord is to be disconnected before accessing the inside of the equipment.

Card Cage

The MT5600BR-V92 is designed to mount in the Multi-Tech Systems' modem rack. This rack is an EIA­standard 19-inch wide by 7-inch high rack, and mounts in any standard computer cabinet. The rack has a
sixteen modem slot capacity, redundant power supply capability, sixteen 25-pin (female) connectors for
RS232C/V.24 interface and sixteen RJ11 back-plane connectors for phone line interface.

Serial Cable

You must provide a serial cable to connect each corresponding MT5600BR-V92 to your computer. The
cable must have a DB-25 male interface into the modem rack.

Telephone Line

The MT5600BR-V92 uses one RJ11 jack per corresponding modem slot to connect to the telephone line.
One end of the RJ11 cable provided with the modem connects the rack's RJ11 connector (located on the
back plane of the modem rack) and the other end connects to the phone-company-provided RJ11 or
RJ11W modular phone jack.

9

MT5600BR-V92 User Guide

1 Introduction

PC Board Controls

The MT5600BR-V92 is designed on a single printed circuit board. This board contains sixteen DIP­Switches. There is a two-position
modem circuit card. There is also a two-position TEST/OOS berg jumper located towards the back and
center of the card.

"Out of Service"

(OOS) toggle switch that extends from the front of the

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The sixteen DIP-Switches and berg jumper control various modem options or set default values for the
MT5600BR-V92 Command mode. There is a difference in how several of the switches operate depending
on whether you are in synchronous or asynchronous mode (DIP-Switch #12).

Most communications software packages have installation procedures of their own, which call for certain
modem DIP-Switch settings. If you are using such a package, follow the software's instructions.

DIP-Switch Settings

The vast majority of installations are similar, with the MT5600BR-V92 being used to dial up a remote
installation where the call is automatically answered. The factory default DIP-Switch settings are based
on this assumption. The following is a brief description and summary of the MT5600BR-V92's DIP-Switch
options:

Switch Function Position Effect

#1 DTR Forced/ UP* DTR dependent on interface

DTR from Interface * DOWN DTR forced ON at all times

#2 Flow Control &E4* UP* Hardware flow control

(Async/Dial-Up/Leased Line) DOWN Software flow control

#2 SDLC*/BSC (Sync) UP* SDLC mode

DOWN BSC mode

#3 Result Codes Enabled* UP Q1 Disable Responses

(Async Dial-up) DOWN* Q0 Enable Responses

#3 DbM Transmit -15dB/-11dB* UP Lease Line

(Async/Sync/Leased Line) DOWN* transmits at -11dB

#4 No affect in async

#4 AS/400 Mode Disabled* UP* AS/400 Mode OFF

(Sync Dial-Up/Leased Line) DOWN AS/400 Mode ON

#5 Auto-Answer Enabled* UP* Enable Auto Answer

(Async/Sync/Dial-Up) DOWN Disable Auto Answer

* Factory default setting.

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MT5600BR-V92 User Guide

Switch Function Position Effect

#5 Answer/Originate* UP* Answer Mode

(Async/Sync/Leased Line) DOWN Originate Mode

#6 Max-Throughput Enabled* UP* Modem set-up to

(Async/Dial-Up/Leased) DOWN operate at highest

efficiency level

#6 Slave Clock Disabled* UP* Slave Clocking OFF

(Sync/Dial-Up/Leased) DOWN Slave Clocking ON

#7 RTS/Normal/Forced* UP RTS dependent on interface

(Sync/Async/Dial/Leased) DOWN* RTS forced ON

#8 Command Mode Enabled* UP Disable Command Mode

(Sync/AsyncDial/Leased) DOWN* Enabled Command Mode

#9 No affect

#10 Dial-Up*/Leased-Line UP* Dial-Up Operation

DOWN Lease Line Operation

#11 No affect in async

#11 Internal*/External Clocking UP External Clock

(Synchronous) DOWN* Internal Clock

#12 Sync/Async Mode* UP Sync Operation

DOWN* Async Operation

2 Installation

Dip Switch Settings #13 - 16
Switch Position Effect

13/14 UP/UP* V.92 Operation (Default)

13/14 DOWN/UP V.34 Operation

13/14 UP/DOWN V.32b Operation

13/14 DOWN/DOWN V.22b Operation

#15 UP* CD/DSR from Interface
#15 DOWN CD/DSR Forced On

#16 UP 2-WireOperation
#16 DOWN 4-Wire Operation

* Factory default setting

11

MT5600BR-V92 User Guide

2 Installation

OOS (Busy Out) Toggle Switch

The MT5600BR-V92 contains a two-position OOS switch on the front panel. This switch can be used to
create a
the Busy condition, move the OOS toggle switch to the (BUSY) position. The modem then goes off-hook,
its OOS and OH LEDs light, and incoming calls to this modem get a busy signal. If you suspect a problem
with a particular modem, you can use the BUSY switch to have an optional device (such as a

group”

the status of the Busy modem.

“busy out”

) that looks for a non-busy line to perform a

(OOS) condition for the modem (i.e., take the modem off-hook). To place a modem in

“roll over”

“hunt

to the next available modem while you check

Out of Service/Test Jumper

When the MT5600BR-V92 is Out Of Service (
setting, the modem drives pin 25 high when the modem is in Test mode. In the OOS (optional) setting, the
computer or terminal forces pin 25 high and puts the modem in a busy condition. Note that jumper
(shorting) plugs are not shipped with the MT5600BR-V92, but is provided by Multi-Tech’s Tech Support
group on request.

J7

Test Setting (Factory Default) OOS Setting (Optional)

OOS

), it is busy to incoming calls. In the Test (default)

P7

J7

P7

Dial-Up and Leased Lines

Connection to the phone system is made via RJ11 type jacks such as an RJ11C or RJ11W. It can also
be connected to an analog RJ41 or an RJ45S jack, but would not use these jack's digital dB-level
programming features. The MT5600BR-V92 is designed to transmit at a permissive level of -11dB.

To connect the modem to the phone lines, one end of the RJ11 cable that is provided with the modem
plugs into the RJ11 connector located on the back plane of the modem rack and the other end into the
phone-company-provided RJ11 or RJ11W modular phone jack. Make sure that DIP-Switch #10 is in the
UP position (default) when in dial-up mode.

Although the majority of installations involves dial-up lines, the MT5600BR-V92 also connects to two-wire
leased lines (sometimes referred to as dedicated, private, or 3002 lines) and four-wire lease lines.

To connect the modem to leased lines, first determine the type of line termination provided by the phone
company. Most phone companies provide a terminal block with a pair of screws. Some provide a
conventional RJ11 type of connector. If the RJ11 connector is used, you can use the same cable that you
use for dial-up connection. If the screw terminal type connector is used, you may need to order the
#CA167 cable from Multi-Tech Systems.

For a lease line connection, make two DIP-Switch setting changes on the modem's PC board. The first
involves placing DIP-Switch #10 in the DOWN position (changes the modem from dial-up to leased line
operation). The second DIP-Switch change requires that one of the two modems on the leased line circuit
is set to
When you changed the DIP-Switch #10 setting, you also changed the function of DIP-Switch #5. Now the
UP position selects answer mode while the DOWN position selects originate mode. Place DIP-Switch #5
in the UP position on one of the two modems, and on the other modem, place Switch #5 DOWN. It
doesn't matter which is which, just so you have local and remote modems in opposite modes.

"originate"

, and the other is set to

"answer"

. To do this, change the setting of DIP-Switch #5.

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MT5600BR-V92 User Guide

2 Installation

Installation

Perform the following procedure to install modem cards into the CC1600 rack. The installation process
involves:

1. Verify that the DIP-Switch settings conform to your application (dial-up or lease line).

2. Slide a modem card into one of sixteen available modem slots. Start by inserting a modem
into the left-most channel (slot #1) of the rack. The toggle switch should be at the bottom of
the card, with the component side of the card facing the right. The modem’s gold edge con­nector is offset so that the modem cannot be inserted incorrectly. Continue installing modem
cards as necessary.

3. Connect one end of an RS232C Cable to the appropriate modem slot (DB25/25-pin connec­tor-female) at the rear of rack. The other end of the RS232C cable is connected to the serial
port of the computer.

Note: Any cables connected to the computer must be shielded to reduce interference.

4. Plug one end of the RJ11 cable provided with the modem into the rack's RJ11 connector
(located on the back plane of the modem rack) and the other end into the phone-company­provided RJ11 or RJ11W modular phone jack.

5. Verify the remote modem's current configuration settings with your MT5600BR-V92 in terms
of data compression, error correction, transmission rate, etc. (Refer to Chapter 4 for AT com­mands).

6. Make sure modem and computer/terminal serial port baud rates are adjusted.

7. Proceed to Chapter 3 of this manual, or to your data communications software manual for
modem configuration.

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MT5600BR-V92 User Guide

3 Configuration

Chapter 3 - Configuration

Configuring Y our Software

Communications software must be configured to work with your modem, your computer, and the remote
system it is calling. Fortunately, most communications programs make the process easy by providing a
default

Configuring Software for Your Modem

Because remote computers may have different connection requirements such as speed, number of bits,
parity, log-on sequences, etc., communications software is typically configured by
having a unique configuration for a given connection (e.g., to an FTP site or commercial online service).
Most communications programs, however, have a separate modem configuration menu because modem
configurations rarely change from session to session.

The most important configuration is the modem
software uses to configure the modem when the communications software is loaded or when a session
begins. Always begin the initialization string with the
modem reset command, &F. Issuing a reset command before other commands ensures that you are
starting with a known state.

The rest of the commands in the initialization string depend on the capabilities of the modem and what
you want it to do. Some older communications programs require you to create the initialization string by
yourself. Most modern communications programs, however, provide you with a ready-made initialization
string that is automatically selected when you choose your modem model from a list. It is a poor idea to
use an initialization string intended for another modem, especially one from another manufacturer,
because modem capabilities and command implementations vary from modem to modem. However, if
your MT5600BR-V92 does not appear on a modem list, you may use the MultiModemII initialization
string.

initialization string

for your modem as well as defaults for most of the other required parameters.

initialization string.

AT

tention command AT, then follow it with the

sessions

This is a sequence of commands the

, each session

PC Initialization Strings

We recommend the following initialization string for a MT5600BR-V92 connected to a PC-compatible
computer:

AT &F X4 S0=0 ^M

This string resets the MT5600BR-V92 to the factory default settings, selects extended result codes with

NO DIAL TONE

software. It is the ASCII code for the RETURN key on most keyboards, and the default code for the
carriage return character in the MT5600BR-V92 and most communications programs. The carriage return
character is defined in the MT5600BR-V92 in S-register S3; if you change it, you must also change the
carriage return character code used in your communications software. If you send a command directly to
the modem in terminal mode rather than indirectly through communications software, you must end the
command string by pressing the RETURN key (<CR>) instead of adding ^M to the string.

and

BUSY,

and turns off auto-answer. ^M must end every string sent to the modem from

14

MT5600BR-V92 User Guide

3 Configuration

Changing Default Parameter s

The default values for the other parameters in modem configuration menus rarely need changing. They
typically include the dialing prefix (ATDT for touch-tone service and ATDP for rotary service), the dialing
suffix (^M), the hang-up string (+++) ”Response” then (ATH0^M), and response messages (

CARRIER, BUSY,

string (A T S0=1^M).

etc.). Communications software with a host mode might also include an auto-answer

RING, NO

Macintosh Initialization

Macintosh computers cannot use RTS/CTS hardware flow control without a serial cable wired for
hardware control. The Macintosh 128 and 512 models cannot use RTS/CTS flow control at all. For those
Macintoshes turn off the default RTS/CTS hardware flow control, turn on XON/XOFF flow control, and
ignore DTR:

AT &F X4 &k4 &D0 ^M

For hardware flow control, use the following initialization string:

AT &F X4 &K3 &D0 ^M

Add S0=0 to both strings to disable auto-answer if the MT5600BR-V92 is on a voice line.

You can store the initialization string in nonvolatile memory. With your communications software open and
connected to the modem’s COM port, type the initialization string in the terminal window, substituting a
carriage return for ^M. To store the string, enter

AT &W0 <CR>.

Now you can initialize your modem with the following simple string:

AT Z ^M

15

MT5600BR-V92User Guide

4 AT Commands and Fax Commands

Chapter 4 - AT Commands

A complete AT Commands, S-Registers, and Result Codes Reference Guide can be found on the
MT5600BR-V92 CD and on the Multi-Tech Web site.

Fax Commands

Fax commands resemble AT commands, but are more complicated to use. Because of this, we
recommend that you use a fax program to send and receive faxes rather than attempting to control the
modem directly. Developers who need to know the fax commands for the MT5600BR-V92 can find Fax
Class 1 and Fax Class 2 Reference Guides on the MT5600BR-V92 CD as well as the Multi-Tech Web
site.

16

MT5600BR-V92 User Guide

5 - Warranty and Repairs

Chapter 5 - Warranty and Repair s

Multi-T ech Warranty Statement

Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its products will be free from defects in material
or workmanship for a period of two, five, or ten years (depending on model) from date of purchase, or if
proof of purchase is not provided, two, five, or ten years (depending on model) from date of shipment.

MTS MAKES NO OTHER WARRANTY, EXPRESS OR IMPLIED, AND ALL IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED.

This warranty does not apply to any products which have been damaged by lightning storms, water, or
power surges or which have been neglected, altered, abused, used for a purpose other than the one for
which they were manufactured, repaired by Customer or any party without MTS’s written authorization, or
used in any manner inconsistent with MTS’s instructions.

MTS’s entire obligation under this warranty shall be limited (at MTS’s option) to repair or replacement of
any products which prove to be defective within the warranty period or, at MTS’s option, issuance of a
refund of the purchase price. Defective products must be returned by Customer to MTS’s factory —
transportation prepaid.

MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES, AND UNDER NO CIRCUMSTANC­ES WILL ITS LIABILITY EXCEED THE PRICE FOR DEFECTIVE PRODUCTS.

Repair Procedures f or U.S. and Canadian Customers

In the event that service is required, products may be shipped, freight prepaid, to our Mounds View, Min­nesota factory:

Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, MN 55112 U.S.A
Attn: Repairs, Serial # ____________

A Returned Materials Authorization (RMA) is not required. Return shipping charges (surface) will be paid
by MTS to destinations in U.S. and Canada.

Please include, inside the shipping box, a description of the problem, a return shipping address (must
have street address, not P.O. Box), your telephone number, and if the product is out of warranty, a check
or purchase order for repair charges.

For out of warranty repair charges, go to COMPANY/Policies/warranty/

Extended two-year overnight replacement service agreements are available for selected products.
Please call MTS customer service at [phone] or visit our web site at COMPANY/Programs/

overnight_replacement for details on rates and coverage’s.

Please direct your questions regarding technical matters, product configuration, verification that the prod­uct is defective, etc., to our Technical Support department at [phone] or email

[e-mail]. Please direct your questions regarding repair expediting, receiving, shipping,

billing, etc., to our Repair Accounting department at [phone] or [phone], or email

[e-mail].

Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical
abuse, or user-caused damages are billed on a time-plus-materials basis.

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MT5600BR-V92 User Guide

5 - Warranty and Repairs

Repair Procedures f or International Customers

(Outside U.S.A. and Canada)

Your original point of purchase Reseller may offer the quickest and most economical repair option for
your Multi-Tech product. You may also contact any Multi-Tech sales office for information about the
nearest distributor or other repair service for your Multi-Tech product. The Multi-Tech sales office
directory is available at http://www.multitech.com/COMPANY/contact_us/

In the event that factory service is required, products may be shipped, freight prepaid to our Mounds
View, Minnesota factory. Recommended international shipment methods are via Federal Express, UPS
or DHL courier services, or by airmail parcel post; shipments made by any other method will be refused.
Please include, inside the shipping box, a description of the problem, a return shipping address (must
have street address, not P.O. Box), your telephone number, and if the product is out of warranty, a check
in U.S. dollars drawn on a U.S. bank or your company’s purchase order for repair charges. Repaired
units shall be shipped freight collect, unless other arrangements are made in advance.

Please direct your questions regarding technical matters, product configuration, verification that the
product is defective, etc., to our Technical Support department nearest you or email

[e-mail]. When calling the U.S., please direct your questions regarding repair expediting,

receiving, shipping, billing, etc., to our Repair Accounting department at +[phone] in the U.S.A., or
email [e-mail].

Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical
abuse, or user-caused damages are billed on a time-plus-materials basis.

Repair Procedures for International Distributors

International distributors should contact their MTS International sales representative for information about
the repair of the Multi-Tech products.

Please direct your questions regarding technical matters, product configuration, verification that the
product is defective, etc., to our International Technical Support department at +[phone]. When
calling the U.S., please direct your questions regarding repair expediting, receiving, shipping, billing, etc.,
to our Repair Accounting department at +[phone] in the U.S.A. or email

[e-mail].

Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical
abuse, or user-caused damages are billed on a time-plus-materials basis

Replacement Parts

SupplyNet, Inc., can supply you with replacement power supplies, cables and connectors for selected
Multi-Tech products. You can place an order with SupplyNet via mail, phone, fax or the Internet at the
following addresses:

Mail: SupplyNet, Inc.

614 Corporate Way

Valley Cottage, NY 10989
Phone: [phone]
Fax: [phone]
Email:
Internet: http://www.thesupplynet.com

[e-mail]

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MT5600BR-V92 User Guide

Appendix A - Regulatory Compliance

FCC Part 68 Telecom

1. This equipment complies with part 68 of the Federal Communications Commission Rules. On
the outside surface of this equipment is a label that contains, among other information, the
FCC registration number. This information must be provided to the telephone company.

2. The suitable USOC jack (Universal Service Order Code connecting arrangement) for this
equipment is shown below. If applicable, the facility interface codes (FIC) and service order
codes (SOC) are shown.

3. An FCC-compliant telephone cord and modular plug is provided with this equipment. This
equipment is designed to be connected to the telephone network or premises wiring using
a compatible modular jack that is Part 68 compliant. See installation instructions for details.

4. The ringer equivalence number (REN) is used to determine the number of devices that
may be connected to the telephone line. Excessive RENs on the telephone line may result
in the device not ringing in response to an incoming call. In most, but not all, areas the sum
of the RENs should not exceed 5.0. To be certain of the nuber of devices that may be
connected to the line, as determined by the total RENs, contact the local telephone
company.

5. If this equipment causes harm to the telephone network, the telephone company will notify
you in advance that temporary discontinuance of service may be required. But if advance
notice is not practical, the telephone company will notify you as soon as possible. Also, you
will be advised of your right to file a complaint with the FCC if you believe it is necessary.

6. The telephone company may make changes in its facilities, equipment, operations, or
procedures that could affect the operation of the equipment. If this happens, the telephone
company will provide advance notice in order for you to make necessary modifications in
order to maintain uninterrupted service.

7. If trouble is experienced with this equipment (the model of which is indicated below) please
contact Multi-Tech Systems, Inc. at the address shown below for details of how to have
repairs made. If the trouble is causing harm to the telephone network, the telephone
company may request you remove the equipment from the network until the problem is
resolved.

8. No repairs are to be made by you. Repairs are to be made only by Multi-Tech Systems or
its licensees. Unauthorized repairs void registration and warranty.

9. This equipment should not be used on party lines or coin lines.

10. If so required, this equipment is hearing-aid compatible.

11. Manufacturing information:

Manufacturer: Multi-Tech Systems, Inc.
Trade Name MultiModem® II
Model Number: MT5600BR-V92
FCC Registration No: AU7USA32234--M5-E
Ringer Equivalence No: 0.4B
Modular Jack (USOC): RJ11C
Service Center in USA: Multi-Tech Systems, Inc.

Appendix A - Regulatory Compliance

2205 Woodale Drive
Mounds View, MN 55112
U.S.A.

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MT5600BR-V92 User Guide

Appendix A - Regulatory Compliance

FCC Part 15

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy, and if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Plug the equipment into an outlet on a circuit different from that to which the receiver is con­nected.

• Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC rules. Operation of this device is subject to the following
conditions:

(1) This device may not cause harmful interference, and

(2) this device must accept any interference that may cause undesired operation.

WARNING: Changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.

Fax Branding Statement

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or
other electronic device, including fax machines, to send any message unless such message clearly
contains the following information:

• Date and time the message is sent

• Identification of the business or other entity, or other individual sending the message

• Telephone number of the sending machine or such business, other entity, or individual

This information is to appear in a margin at the top or bottom of each transmitted page or on the first page
of the transmission. (Adding this information in the margin is referred to as

Since any number of fax software packages can be used with this product, the user must refer to the fax
software manual for setup details. Typically the fax branding information must be entered via the
configuration menu of the software.

fax branding

.)

Canadian Limitations Notice

Notice: The ringer equivalence number (REN) assigned to each terminal device provides an indication of the

maximum number of terminals allowed to be connected to a telephone interface. The termination on an
interface may consist of any combination of devices subject only to the requirement that the sum of the ringer
equivalence numbers of all the devices does not exceed 5.

Notice: The Industry Canada label identifies certified equipment. This certification means that the equipment
meets certain telecommunications network protective, operational, and safety requirement. The Industry
Canada label does not guarantee the equipment will operate to the user’s satisfaction.

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MT5600BR-V92 User Guide

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of
the local telecommunications company. The equipment must also be installed using an acceptable method of
connection. The customer should be aware that compliance with the above conditions may not prevent degra­dation of service in some situations. Repairs to certified equipment should be made by an authorized Canadi­an maintenance facility designated by the supplier. Any repairs or alterations made by the user to this
equipment or equipment malfunctions may give the telecommunications company cause to request the user
to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, tele­phone lines and internal metallic water pipe system, if present, are connected together. This precaution may
be particularly important in rural areas.

Caution: Users should not attempt to make such connections themselves, but should contact the appropriate

electric inspection authority, or electrician, as appropriate.

Appendix A - Regulatory Compliance

Industry Canada

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.

Cet appareil numérique de la classe B respecte toutes les exigences du Reglement Canadien sur le
matériel brouilleur.

EMC, Safety, and R&TTE Directive Compliance

The CE mark is affixed to this product to confirm compliance with the following European

Community Directives:

• Council Directive 89/336/EEC of 3 May 1989 on the approximation of the laws of Member
States relating to electromagnetic compatibility;

and

• Council Directive 73/23/EEC of 19 February 1973 on the harmonization of the laws of Member
States relating to electrical equipment designed for use within certain voltage limits;

and

• Council Directive 1999/5/EC of 9 March 1999 on radio equipment and telecommunications ter­minal equipment and the mutual recognition of their conformity.

International Modem Restrictions

Some dialing and answering defaults and restrictions may vary for international modems. Changing
settings may cause a modem to become non-compliant with the national telecom requirements in specific
countries. Also note that some software packages may have features or lack restrictions that may cause
the modem to become non-compliant.

New Zealand Telecom Warning Notice

(1) The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has

accepted that the item complies with minimum conditions for connection to its network. It indicates
no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it
provides no assurance that any item will work correctly in all respects with another item of

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MT5600BR-V92 User Guide

Telepermitted equipment of a different make or model, nor does it imply that any product is
compatible with all of Telecom’s network services.

This equipment is not capable under all operating conditions of correct operation at the higher speed
which it is designated. 33.6 kbps and 56 kbps connections are likely to be restricted to lower bit rates
when connected to some PSTN implementations. Telecom will accept no responsibility should
difficulties arise in such circumstances.

(2) Immediately disconnect this equipment should it become physically damaged, and arrange for its

disposal or repair.

(3) This modem shall not be used in any manner which could constitute a nuisance to other Telecom

customers.

(4) This device is equipped with pulse dialing, while the Telecom standard is DTMF tone dialing. There

is no guarantee that Telecom lines will always continue to support pulse dialing.

Use of pulse dialing, when this equipment is connected to the same line as other equipment, may
give rise to ‘bell tinkle’ or noise and may also cause a false answer condition. Should such problems
occur, the user should NOT contact the Telecom Faults Service.

The preferred method of dialing is to use DTMF tones, as this is faster than pulse (decadic) dialing
and is readily available on almost all New Zealand telephone exchanges.

(5) Warning Notice: No ‘111’ or other calls can be made from this device during a mains power failure.

Appendix A - Regulatory Compliance

(6) This equipment may not provide for the effective hand-over of a call to another device connected to

the same line.

(7) Some parameters required for compliance with Telecom’s Telepermit requirements are dependent

on the equipment (PC) associated with this device. The associated equipment shall be set to operate
within the following limits for compliance with Telecom’s Specifications:

For repeat calls to the same number:

• There shall be no more than 10 call attempts to the same number within any 30 minute period for

any single manual call initiation, and

• The equipment shall go on-hook for a period of not less than 30 seconds between the end of one

attempt and the beginning of the next attempt.

For automatic calls to different numbers:

• The equipment shall be set to ensure that automatic calls to different numbers are spaced such

that there is no less than 5 seconds between the end of one call attempt and the beginning of anoth­er.

(8) For correct operation, total of the RN’s of all devices connected to a single line at any time should not

exceed 5.

South African Statement

This modem must be used in conjunction with an approved surge protection device.

Other

The above country-specific examples do not cover all countries with specific regulations; they are in­cluded to show you how each country may differ. If you have trouble determining your own country’s
requirements, check with Multi-Tech’s Technical Support for assistance.

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MT5600BR-V92User Guide

Appendix B - Firmware Upgrade

Appendix B - Upgrading the Firmware

Introduction

Your modem is controlled by semi-permanent software, called
Firmware is nonvolatile; that is, it remains stored in memory when the modem is turned off. However, it can
be changed by either the manufacturer or the user as bugs are fixed or new features are added.

Since the firmware in your modem is stored in flash memory, you can upgrade it yourself in a few minutes
by using the following procedures.

firmware

, which is stored in flash memory.

Upgrade Overview

The upgrade procedure consists of the following steps, which are described in greater detail in the
following sections.

1. Identify the model number and firmware version of your modem.

2. Identify the current version of the firmware at the Multi-Tech Web site. If your modem already has
the current firmware, there is no need to update it.

3. Download the upgrade file for your modem.

4. Extract the firmware .HEX file and the appropriate flash upgrade program from the file you
downloaded.

5. Document and clear your stored parameters.

6. Upgrade the modem’s firmware using the .HEX file and the flash upgrade program.

7. Restore your parameters.

Step 1 - Identify the Modem Firmware

You must know the model number and firmware version of your Multi-Tech modem to know whether or not
you should update it.

1. Run your favorite terminal program. If you are using Windows, you can use HyperTerminal.

2. In the program’s terminal window, type AT&F. Even if you cannot see the AT&F command on your

screen, be sure to type it completely, and then press Enter. If the modem does not respond with OK,
repeat the AT&F command.

3. Now type ATI3, press Enter and record your results. The firmware version should appear first in the

response, which should look similar to the following:

ACF3_V1.702a_V90_P21_FSH

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MT5600BR-V92User Guide

Appendix B - Firmware Upgrade

Step 2 - Identify the Current Firmware Version

Identify the current version of the firmware at the Multi-Tech Web site. If your modem already has the
current firmware, there is no need to update it.

1. Using your favorite Web browser, go to http://www.multitech.com/support/MultiModemII/

firmware.asp.

2. Scroll down the table to your modem model number.

3. Look at the firmware version number for your modem.

4. If the firmware version number matches the firmware version number found in “Step 1: Identify the

Modem Firmware,” your modem has the current firmware version, and does not need to be updated.

5. If the firmware version number is greater than the firmware version number found in “Step 1: Identify

the Modem Firmware,” your modem has an older firmware version. Continue with “Step 3: Download
the Upgrade File.”

Warning: The first digit of the new firmware must match the first digit of the old firmware, or the modem

may not work properly; e.g., if your current firmware version is 4.16, replace it only with 4.xx firmware, not

6.xx firmware.

Step 3 - Download the Upgrade File

1. If you are not already at the MultiModemII Firmware page of the Multi-Tech Web site, follow the

procedure in “Step 2: Identify the Current Firmware.”

2. Download the upgrade file for your modem by clicking its name, and save the file in a temporary

folder on your hard disk.

3. In the same section of the Web page, click the Flash Wizard utility for your operating system to

download it, and save it in the same folder.

Step 4 - Extract the Upgrade Files

1. Install the Flash Wizard utility by double-clicking the file name in Windows Explorer.

2. Extract the upgrade files by double-clicking the file name. The extracted files include a .HEX file,

which contains the upgrade data, and a Readme file.

3. Copy the upgrade .HEX file into the Flash Wizard folder, which, in a default installation, is at

C:\Program Files\MultiTech Systems\Flash Wizard\.

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MT5600BR-V92User Guide

Appendix B - Firmware Upgrade

Step 5 - Clear Your Stored Paramenters

Before you flash your modem, you should record the parameters that are currently stored in it, so you
can reprogram it after flashing. After you have recorded them, send the AT&F command to the the
modem to clear the stored parameters.

1. Run your favorite terminal program. If you are using Windows 98, Windows NT, Windows 2000,

or XP you can use HyperTerminal.

2. In the program’s terminal window, type AT&V and press Enter to list your modem’s current

parameters.

3. Record your parameters by saving the screens and sending them to your printer.

4. Type AT&F and press Enter to clear your stored parameters and reset your modem to factory

default.

5. Close the terminal program.

Step 6 - Upgrade the Modem’s Firmware

Before you begin the following procedure, read the README.TXT file extracted from the upgrade archive
file. Note the file name for the boot code (e.g., F35ALOAD.S37) and the file name for the new firmware
(e.g., BKQG300G.HEX).

WARNING: Never install an older version of firmware over a newer version. Doing this WILL DESTROY

THE FLASH PROM! If the flash PROM is destroyed, the modem must be sent in for repair.

1. Run Flash Wizard by double-clicking its icon or file name, or by selecting it from the Start menu. The
Identifying Devices dialog box is displayed as Flash Wizard locates and identifies the devices
connected to your system.

Note: If the message

turned on and that all cables are correctly and securely attached.

2. Click the modem to be upgraded, and then click Next to proceed.

3. Select the port to be upgraded from the Port list, select the appropriate .HEX file from the Hex File
list, and then click Next to continue.

Note: Do not use FLASHLDR.HEX. This file is used internally by Flash Wizard.

4. The Progress dialog box appears, showing a status bar that indicates the progress of the upgrade.

Caution: Any disruption of the program during this stage of the upgrade can cause your modem to

become inoperable. Wait for the Next button to become active before proceeding.

5. When the flash upgrade is complete, the message
continue.

6. The Results dialog box appears next. Click Finish to exit Flash Wizard.

ERROR: No valid devices detected

Programming Complete

is displayed, verify that the modem is

appears. Click Next to

Step 7 - Restore Your Parameter s

Your modem has been updated. You can now open your terminal program to reprogram your modem
parameters or to confirm the update by typing ATI3 in the terminal window and pressing Enter.

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MT5600BR-V92 User Guide

Appendix C - ACSII Conversion Chart

Appendix C - ASCII Conversion Chart

CTRL CODE HEX DEC CODE HEX DEC CODE HEXDEC CODE HEX DEC

@ NUL 00 0 SP 20 32 @ 40 64 ` 60 96

A SOH 01 1 ! 21 33 A 41 65 a 61 97
B STX 02 2 " 22 34 B 42 66 b 62 98
C ETX 03 3 # 23 35 C 43 67 c 63 99
D EOT 04 4 $ 24 36 D 44 68 d 64 100
E ENQ 05 5 % 25 37 E 45 69 e 65 101
F ACK 06 6 & 26 38 F 46 70 f 66 102
G BEL 07 7 ’ 27 39 G 47 71 g 67 103
H BS 08 8 ( 28 40 H 48 72 h 68 104

I HT 09 9 ) 29 41 I 49 73 i 69 105
J LF 0A 10 * 2A 42 J 4A 74 j 6A 106
K VT 0B 11 + 2B 43 K 4B 75 k 6B 107
L FF 0C 12 , 2C 44 L 4C 76 l 6C 108

M CR 0D 13 - 2D 45 M 4D 77 m 6D 109
N SO 0E 14 . 2E 46 N 4E 78 n 6E 110
O SI 0F 15 / 2F 47 O 4F 79 o 6F 111

P DLE 10 16 0 30 48 P 50 80 p 70 112

Q DC1 11 17 1 31 49 Q 51 81 q 71 113
R DC2 12 18 2 32 50 R 52 82 r 72 114

S DC3 13 19 3 33 51 S 53 83 s 73 115
T DC4 14 20 4 34 52 T 54 84 t 74 116

U NAK 15 21 5 35 53 U 55 85 u 75 117

V SYN 16 22 6 36 54 V 56 86 v 76 118

W ETB 17 23 7 37 55 W 57 87 w 77 119

X CAN 18 24 8 38 56 X 58 88 x 78 120
Y EM 19 25 9 39 57 Y 59 89 y 79 121
Z SUB 1A 26 : 3A 58 Z 5A 90 z 7A 122

[ ESC 1B 27 ; 3B 59 [ 5B 91 { 7B 123

\ FS 1C 28 < 3C 60 \ 5C 92 | 7C 124

] GS 1D 29 = 3D 61 ] 5D 93 } 7D 125

^ RS 1E 30 > 3E 62 ^ 5E 94 ~ 7E 126
_ US 1F 31 ? 3F 63 _ 5F 95 DEL 7F 127

NUL Null, or all zeros VT Vertical Tab SYN Sync.
SOH Start of Header FF Form Feed ETB End Transmission Block
STX Start of Text CR Carriage Return CAN Cancel
ETX End of Text SO Shift Out EM End of Medium
EOT End of Transmission SI Shift In SUB Substitute
ENQ Enquiry DLE Data Link Escape ESC Escape
ACK Acknowledge DC1 Device Control 1 S File Separator
BEL Bell or Alarm DC2 Device Control 2 GS Group Separator
BS Backspace DC3 Device Control 3 RS Record Separator
HT Horizontal Tab DC4 Device Control 4 US Unit Separator
LF Line Feed NAK Negative Acknowledge DEL Delete

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MT5600BR-V92 User Guide

Appendix D - WEEE Statement

Appendix D – Waste Electrical and

Electronic Equipment (WEEE)

The WEEE directive places an obligation on manufacturers, distributors and retailers to take-back
electronics products at the end of their useful life. A sister Directive, ROHS (Restriction of Hazardous
Substances), complements the WEEE Directive by banning the presence of specific hazardous
substances in the products at the design phase.

The WEEE Directive covers all Multi-Tech products being sold into the EU as of August 13, 2005.
Manufacturers, distributors and retailers are obliged to finance the costs of recovery from municipal
collection points, reuse, and recycling of specified percentages per the WEEE requirements.

Instructions for Disposal of WEEE by Users in the European Union

The symbol shown below is on the product or on its packaging which indicates that this product must not
be disposed of with other waste. Instead, it is the user’s responsibility to dispose of the user’s waste
equipment by handing it over to a designated collection point for the recycling of waste electrical and
electronic equipment. The separate collection and recycling of waste equipment at the time of disposal
will help to conserve natural resources and ensure that it is recycled in a manner that protects human
health and the environment. For more information about where you can drop off your waste equipment for
recycling, please contact your local city office, your household waste disposal service or the seller from
whom you purchased the product.

27

Index

Symbols

33.6K bps ......................................................... 5

Index

ITU-T ................................................................ 7

ITU-T “Super” Group 3 ...................................... 7

ITU-T V.21 ........................................................ 7

ITU-T V.34 fax ................................................... 5

ITU-T V.42 ........................................................ 7

ITU-T V.44 ........................................................ 7

ITU-T V.80 ........................................................ 7

ITU-T V.92 protocol ........................................... 5

A

ASCII code ..................................................... 14

ASCII Conversion Chart ................................. 26

AT ................................................................... 14

Auto-answer ............................................. 14, 15

B

Busy Out ........................................................ 12

C

Canadian regulations ................................ 20–27

Class 1.0 .......................................................... 7

Class 2.1 fax ..................................................... 5

Command string ............................................. 14

Commands

Attention code ............................................. 14

Modem reset ............................................... 14

CTS signal ...................................................... 15

D

Data Rates ....................................................... 7

Data Rates (modem) ........................................ 7

Datacomm software........................................ 14

Configuration............................................... 14

DIP-Switch options ......................................... 10

DTR signal ...................................................... 15

F

Fax Commands .............................................. 16

FCC regulations........................................ 19–27

Features

Fax ................................................................ 5

Firmware updating .......................................... 23

Flash Wizard utility .......................................... 23

Flow control .................................................... 15

I

Industry Canada regulations ..................... 20–27

Initialization strings ...................................14, 15

Macintosh ................................................... 15

PC-compatible ............................................ 14

Installation ...................................................... 11

M

Macintosh computer ....................................... 15

Model Numbers ................................................ 7

O

Ordering Replacement Parts .......................... 18

P

Pacing ............................................................ 15

Parameters ............................................... 14, 15

Changing defaults ....................................... 15

Parity .............................................................. 14

PC Board Controls.......................................... 10

R

Regulatory Compliance ............................ 19–27

Replacement Parts ......................................... 18

Result codes ................................................... 14

Return character ............................................. 14

RTS signal ...................................................... 15

RTS/CTS .......................................................... 7

S

S-Registers

S3 ............................................................... 14

safety ................................................................ 9

Serial cable ..................................................... 15

servicing your modem .................................... 19

Sessions ......................................................... 14

Super G3 .......................................................... 5

T

TIA/EIA 578 Class 1,2 ...................................... 7

TR29.2.............................................................. 7

V

V.17 .................................................................. 7

V.22 .................................................................. 7

V.22bis .............................................................. 7

V.27ter .............................................................. 7

V.29 .................................................................. 7

V.3 .................................................................... 7

28

V.32 .................................................................. 7

V.34 .................................................................. 7

V.34 enhanced .................................................. 7

V.34bis .............................................................. 7

V.42 .................................................................. 7

V.42bis .............................................................. 7

V.44 .................................................................. 7

V.90 .................................................................. 7

V.92 .................................................................. 7

W

warranty.......................................................... 19

X

XON/XOFF .................................................7, 15

Index

29