Multi-Tech Systems ISIHP-2S, ISIHP-2U User Manual

MultiModemISI Hybrid Series

Model ISIHP-2S/2U

Quick Start Guide

MultiModemISI Hybrid SeriesModel ISIHP-2S/2U

Quick Start Guide

82093800 Revision A

Multi-Tech Systems, Inc. makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc., to notify any person or organization of such revisions or changes.

Record of Revisions

Revision Description

A Manual released. Preliminary (beta) release 2/19/99.

Patents

This product is covered by one or more of the following U.S. Patent Numbers:

5.301.274, 5.309.562, 5.355.365, 5.355.653, 5.452.289, 5.453.986. Other patents Pending

Trademarks

The Multi-Tech logo is a registered trademark of Multi-Tech Systems, Inc. NetWare is a registered trademark of Novell, Inc. Pentium is a registered trademark of Intel Corporation. SCO is a registered trademark of Santa Cruz Operation, Inc. UNIX is a registered trademark of X/Open Company, Ltd. Windows 95 and Windows NT are registered trademarks of Microsoft.

Multi-Tech Systems, Inc.

2205 Woodale Drive

Mounds View, Minnesota 55112

(612) 785-3500 or (800) 328-9717

Fax (612) 785-9874

Fax Back (612) 717-5888

BBS (612) 785-3702 or (800) 382-2432

Tech Support (800) 972-2439

Internet Address: http://www.multitech.com

Contents

Introduction .................................................................................................. 4

Welcome and Product Description ............................................................... 4

Peripiheral Component Interconnect (PCI) .................................................. 5

Introduction .............................................................................................6

Computer Requirements ..........................................................................6

Shipping Contents ...................................................................................6

Safety Warnings....................................................................................... 7

Hardware Installation Procedure .............................................................8

LED Indicators ......................................................................................10

Installing the ISIHP-2S/2U in Windows NT 3.51/4.0 ................................ 12

Installing TAs and Modems to COM Ports in Windows NT ........... 17

I/O Addresses and IRQ Codes .................................................................... 25

Removing ISIHP-2S/2U Card & Driver in Windows NT 3.51/4.0 ............ 26

Installing the ISIHP-2S/2U in Windows 95 and Windows 98 ....................26

Windows 95 Installation ............................................................................. 26

To Remove the ISIHP-2S/2U Card and Drivers in Windows 95................ 28

Windows 98 Installation ............................................................................. 28

To Remove the ISIHP-2S/2U Card & Drivers in Windows 98 .................. 32

Removing the Driver........................................................................ 32

Installing TAs & Modems to COM Ports in Windows 95 /98 ........32

Removing the Driver (Windows 95 only) ........................................ 41

Configuring the Terminal Adapter: Introduction ........................................ 41

North American Users ...........................................................................41

International Users ........................................................................... 42

Optional Settings ................................................................................... 42

ISDN TA Configuration Utility .............................................................44

ConfigMenu Configuration Utility ........................................................50

AT Commands....................................................................................... 51

NetWare Connect (Novell) Driver Installation ...........................................52

Configuring Ports for NetWare Connect .......................................... 52

Removing the Driver (Novell) ......................................................... 52

SCO Open Server 5 Driver Installation ......................................................53

Activating Ports in SCO Open Server 5........................................... 56

Removing the Driver (SCO Open Server 5) .................................... 58

Linux Driver Installation ............................................................................59

Service ........................................................................................................ 61

Index ........................................................................................................... 62

Introduction

elcome to Multi-Techs new MultiModemISI Hybrid Series,

model ISIHP-2S/2U, a multiport hybrid ISDN card that can be plugged into any PCI slot for Remote Access Server (RAS) applications. Included on the ISIHP-2S/2U are four V.90/K56flex central site modems for incoming analog modem and fax calls, as well as two terminal adapters. Each terminal adapter appears as two ports to the server PC using the ISIHP-2S/2U. The terminal adapters identify incoming analog calls and route them to the central site modems. The ISIHP-2S/2U also supports dial-out applications via the modems or terminal adapters.

The card features eight RAS ports using two Basic Rate Interface (BRI) ISDN lines. The eight ports allow a server to accept any combination of analog modem and digital ISDN calls, giving the user the flexibility to customize the settings of the terminal adapters and modems. Since the two BRI lines constitute only four Bearer channels, only four of the eight ports can be active at any one time. The two terminal adapters handle the four B-channels as four independent data connections (see diagram below).

Com Ports

1 2

Modem

ISDN

RJ-45 jack

3456

Line 1

3 4

Introduction

4 MultiModemISI Hybrid Series, ISIHP-2S/2U

Modem

RJ-45 jack

Modem

3456

Line 2

Welcome and Product Description

Introduction

From the perspective of the server PC, the ISIHP-2S/2U is an eightport serial card with eight devices permanently attached to the serial ports. The first four ports are the two terminal adapters, each of which appear as two ports. The remaining four ports are the four central site modems. The following chart summarizes the correlation of ports and devices.

Port Number Device ISDN Line Number

1TA 1 2TA 1 3TA 2 4TA 2 5 Modem 1 6 Modem 1 7 Modem 2 8 Modem 2

This Quick Start Guide for the ISIHP-2S/2U contains installation instructions and technical support information to assist you in installing the ISIHP-2S/2U. This guide is written for audiences with basic PC skills; therefore, step-by-step instructions for basic operations such as logging in and file editing are not included.

Peripiheral Component Interconnect (PCI)

First developed by companies such as IntelTM, AT&TTM and Digital Equipment CorporationTM, the Peripheral Component Interconnect (PCI) bus used by your ISIHP-2S/2U provides high performance and is easy to use. Because PCI devices contain registers with the device information required for configuration, full auto configuration of PCI Local Bus add-in boards and components is supported. Performance factors include a bus data path of 64 bits, clock speeds of 66 MHz, and bandwidth of 264 Mbs.

MultiModemISI Hybrid Series, ISIHP-2S/2U 4

Hardware Installation

Introduction

This section describes how to install the ISIHP-2S/2U server card into the PCI bus on your personal computer, which involves

 Opening your PC  Setting card configuration (determining I/O address DIP-switch

setting and IRQ jumper setting)

 Installing the card into the PC

Computer Requirements

 Pentium-based PC or compatible with PCI bus architecture  Microsoft Windows 95, Windows NT version 4.0, SCO Open Server

version 5.0, Novell NetWare, or Linux  At least one floppy drive  800 blocks of hard disk space for UNIX, 100K bytes for Windows

NT, 34K bytes for Windows 95, 50K bytes for Novell

Shipping Contents

 ISIHP-2S/2U card  RJ-45 ISDN cord (2)  ISIHP Driver Disk set with ISDN TA Configuration Wizard  Quick Start Guide

6 MultiModemISI Hybrid Series, ISIHP-2S/2U

Hardware Installation

Safety Warnings

 Never install telephone wiring during a lightning storm.  Never install telephone jacks in wet locations unless the jacks are

specifically designed for wet locations.

 Never touch uninsulated telephone wires or terminals unless the

telephone line has been disconnected at the network interface.  Use caution when installing or modifying telephone lines.  Avoid using a telephone (other than cordless type) during an

electrical storm. There may be a remote risk of electrical shock from

lightning.  Do not use the telephone to report a gas leak in the vicinity of that

leak.  Ports that are connected to other apparatus are defined as SELV.

To ensure conformity to EN 41003, ensure that these ports are

connected only to the same type on the other apparatus.

Hardware Installation Procedure

1. Before handling the ISIHP-2S/2U, discharge any static in your body by touching a piece of grounded metal such as the computer chassis.

2. Carefully remove the ISIHP-2S/2U from its antistatic bag, handling it only by the mounting bracket and edges. Do not touch the goldplated connectors along the bottom edge. (You may want to save packaging for possible future use.)

3. Visually inspect the ISIHP-2S/2U. The 2U model is distinct from the 2S model in that it includes auxiliary modules, as shown below. If you have any concerns about the condition of your ISIHP-2S/2U unit, call Technical Support at (612) 717-5863.

MultiModemISI Hybrid Series, ISIHP-2S/2U 7

Hardware Installation

aaa

Intelligent Serial Interface

Hybrid (ISDN/POTS) Cards

(

Side View

ISIHP-2S

International

ISIHP-2U

U.S. Domestic

4. To avoid damaging the ISIHP-2S/2U and your PC, make sure your computer and any peripheral equipment connected to it are turned off. The ISIHP-2S/2U can be installed in a Pentium equivalent PCI bus computer.

5. Remove the cover of your computer as instructed in your computers documentation.

6. Locate the unused PCI slot you will be using for your ISIHP-2S/2U card and remove the slot cover according to instructions in your computers documentation.

7. Install the ISIHP-2S/2U card in the selected expansion slot in the same manner as any other add-on card according to your computers documentation.

8. Fasten retaining bracket to the computer chassis and replace the cover.

9. Connect the ISIHP-2S/2U to your ISDN telephone wall jack with the provided modular telephone cable.

8 MultiModemISI Hybrid Series, ISIHP-2S/2U

)

Hardware Installation

U Interface

ISDN line enters

building

NT1

Device

S Interface

S/T Interface

ISIHP

-2S

Note: The ISIHP-2S/2U communicates over ISDN lines. If you dont have a standard modular jack near your computer, you should install one or have one installed by your telephone company. In the US, installation kits and adapters are available wherever telephones are sold.

Note: The ISIHP-2S requires an S/T-interface. The ISDN phone cord must be connected between the ISDN network connection and the NT1 device.

10. Turn on power to the computer. Now you are ready to install software.

MultiModemISI Hybrid Series, ISIHP-2S/2U 9

Hardware Installation

LED Indicators

The mounting bracket for both the ISIHI-2S and the ISIHI-2U is similar, except the LEDs are labeled differently. Each mounting bracket has two sets of LED indicators that indicate status and line activity. Below, and on the next page, are graphics for each bracket along with descriptions of the LED indicators.

ISIHP-2S LED Indicators

B1 LED Indicator

 When lit, indicates active or voice connection on

B-channel 1.

B2 LED Indicator

 When lit, indicates active or voice connection on

B-channel 2.

LINE 1

LINE 2

10 MultiModemISI Hybrid Series, ISIHP-2S/2U

ISIHP-2U LED Indicators

P LED Indicator

 Indicates U interface status connection.  Controlled by NT-1, which converts S/T interface

(4-wire ISDN) to U interface (2-wire ISDN).

 When U interface and S/T interface are NOT

LINE 1

active, LED remains off.

 Flashes 8 times/second (8 Hz)U interface is

attempting to activate.

 Flashes once/second (1 Hz)U interface is active;

S/T interface is not fully active.

 Lit, not flashingBoth U and S/T interfaces are

active.

D LED Indicator

Hardware Installation

LINE 2

MultiModemISI Hybrid Series, ISIHP-2S/2U 11

 Lights when the ISIHP-2S/2U is turned on.  Flashes until SPIDs are verified with the central

office switch; then remains lit without flashing.

 Indicates data link layer status.

Hardware Installation

Installing the ISIHP-2S/2U in Windows NT 3.51/4.0

The following procedure describes how to install the ISIHP-2S/2U in a system operating Microsoft Windows NT 3.51 or 4.0 for use with Remote Access Service (RAS) server and other communications/fax server type applications. These procedures refer to both 3.51 and 4.0.

1. Install the ISIHP-2S/2U in an available PCI slot as described in the installation section of this manual.

2. Turn on the computer.

3. Click Start, Settings, Control Panel, and then double-click Network. In the Network dialog box, click the Adapters tab. Then click Add.

4. The Select Network Adapter dialog box appears. Click Have Disk.

12 MultiModemISI Hybrid Series, ISIHP-2S/2U

Software/Driver Installation (Windows NT)

5. The Insert Disk dialog box appears. Insert the MultiModem ISI Driver for Windows NT diskette and click OK.

6. The Select OEM Option dialog box appears. Click OK.

MultiModemISI Hybrid Series, ISIHP-2S/2U 13

Software/Driver Installation (Windows NT)

A transient dialog box will appear while the setup program is

loaded from the diskette to the PC hard drive.

7. The ISI Cards dialog box appears. Click Add.

14 MultiModemISI Hybrid Series, ISIHP-2S/2U

Software/Driver Installation (Windows NT)

8. Then this ISI Cards dialog box appears. Select the starting port (usually port 3).

9. The ISI Cards dialog box appears again showing the port assignment. Click Add to add additional cards and repeat step 8.

MultiModemISI Hybrid Series, ISIHP-2S/2U 15

Software/Driver Installation (Windows NT)

After the last ISIHP/2S/2U card has been added, click Close.

10. The file copies and Multi-Tech ISIHP-2S/2U Adapter appears in the Network Adapters box. Click Close.

11. When this dialog box appears, click Yes to reboot your system.

The ISIHP-2S/2U now is installed in Windows NT.

16 MultiModemISI Hybrid Series, ISIHP-2S/2U

Software/Driver Installation (Windows NT)

Installing TAs and Modems to COM Ports in Windows NT

T o install terminal adapters:

1. In the Control Panel, double-click the Modems icon.

2. The Modem Properties dialog box appears. Click Add.

3. The Install New Modem dialog box appears. Check the box marked Don't detect my modem; I will select it from a list and click Next.

4. The Install New Modem dialog box appears. Click Have Disk.

MultiModemISI Hybrid Series, ISIHP-2S/2U 17

Software/Driver Installation (Windows NT)

5. The Install From Disk dialog box appears. Click OK (diskette

should still be in drive).

6. The Install New Modem dialog box appears. From the Models

list, select an ISDN protocol (; Auto-Protocol, ML-PPP, PPP, V.120, or X.75, depending on your application). Then click Next.

18 MultiModemISI Hybrid Series, ISIHP-2S/2U

Software/Driver Installation (Windows NT)

7. The Install New Modem dialog box appears. Select the ports that correspond to the first four ports of the ISIHP-2S/2U card. Any ports that existed prior to installing the ISIHP-2S/2U appear first in the list of available COM ports. Click Next. The terminal adapters (screen displays modems) install to the selected COM ports.

8. After the terminal adapters install, click Finish to return to the General tab to view COM port assignments (and make changes if necessary). Now you are ready to install the modems.

MultiModemISI Hybrid Series, ISIHP-2S/2U 19

+ 44 hidden pages