Multi-Tech Systems ISI3334-4, ISI3334-8 User Manual

Models ISI3334/4
ISI3334/8
Intelligent Serial Interface
Card with Integrated
Data/Fax Modems
Hardware/Driver
Installation Manual
Owner's Manual
MultiModemISI (Hardware and Driver Installation)
This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved.
Copyright © 1997 by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc., makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc., reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc., to notify any person or organization of such revisions or changes.
Record of Revision
Revision Description A Manual released at Revision A.
(1/20/97)
TRADEMARKS
Trademarks of Multi-Tech Systems, Inc. are as follows: Multi-Tech, MultiModemISI, MultiExpress, and the Multi-Tech logo: Multi-Tech Systems, Inc. UNIX: X/Open Co. Ltd. SCO: The Santa Cruz Operation, Inc. Pentium: Intel Corporation PC-DOS: International Business Machines Corporation Novell, NetWare, NetWare Connect and UNIXWare: Novell Corporation Xenix: Xerox Corporation Windows® and WindowsNT® are registered trademarks of Microsoft All brand names mentioned in this publication are trademarks or registered trademarks of their respective companies.
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112 U.S.A.
(612) 785-3500 or (800) 328-9717
U. S. FAX 612-785-9874
Fax-Back Service 612-717-5888
Technical Support (800) 972-2439
BBS (612) 785-3702 or (800) 392-2432
Internet Address: http://www.multitech.com
Technical Writer: brian@multitech.com
Contents
Chapter 1 - Introduction and Description
1.1 Introduction to the IntelligentSerialInterface .................................. 6
1.2 Product Description .......................................................................6
1.3 How to Use This Manual................................................................ 7
1.4 T echnical Specifications ................................................................ 8
Chapter 2 - Hardware Installation
2.1 Safety Warnings .......................................................................... 12
2.2 MultiModemISI Installation........................................................... 12
2.3 Determining Current System Settings ......................................... 13
2.4 Hardware Installation Procedure ................................................. 14
Chapter 3 - MultiModemISI Driver Installation
3.1 Introduction..................................................................................20
3.2 Installing the ISI Driver in Windows NT ....................................... 20
3.2.1 Removing the ISI Drivers in Windows NT 3.51...............22
3.2.2 Removing the ISI Drivers in Windows NT 4.0................. 23
3.3 Installing the ISI Driver in Windows 95 ........................................ 23
3.3.1 Removing the ISI Drivers in Windows 95 ....................... 26
3.4 Installation in SCO Open Server 5 .............................................. 27
3.5 The Multi-T ech Installation Script.................................................29
3.6 Activating Ports in SCO Open Server 5....................................... 33
3.6.1 Removing the Driver (SCO Open Server 5) ...................34
3.7 Multi_Setup Utility........................................................................35
3.8 Multi_View Utility Installation .......................................................37
3.8.1 Description File Format................................................... 39
3.8.2 Hot Key Entries............................................................... 39
3.8.3 Terminal Escape Sequences .......................................... 40
3.8.4 Timing Specification........................................................ 40
3.9 Administration Utility .................................................................... 43
iii
Chapter 4 - Service, Warranty and Technical Support
4.1 Software User License Agreement.............................................. 46
4.2 Limited Warranty..........................................................................48
4.2.1 On-line Warranty Registration.........................................48
4.3 Tech Support ............................................................................... 49
4.3.1 Recording MultiModemISI Information............................ 49
4.3.2 Service............................................................................ 50
4.4 About the Multi-Tech BBS............................................................ 51
4.4.1 How to Use the Multi-Tech BBS...................................... 51
4.5 About CompuServe/Internet ........................................................ 52
4.6 About the Multi-Tech Fax-Back Service....................................... 53
Appendixes
Appendix A - Base I/O Address Switch Settings ................................... 56
Appendix B - ISI Testing Utilities ........................................................... 59
iv

Chapter 1 - Introduction and Description

ISI3334/4 Hardware/Driver Installation Manual

1.1 Introduction to the IntelligentSerialInterface

The new IntelligentSerialInterface card, the MultiModemISI, is a hardware solution for adding fast serial ports to communication servers and async hosts that have 16-bit ISA-bus architecture. Serial ports are essential to communication servers, which pool modems and other communication devices for users on a LAN, and to asynchronous hosts that provide user access through serial ports. The MultiModemISI integrates ISI mutiport and modem technology on a single board. It is a "full sized" add-on card which supports a high-speed interface up to 115.2K bps per port. This card has multiple bps) fax modems providing high speed buffering for multiple serial ports.
This manual contains product specification, installation instructions, and technical support information which will assist you in the installation process. It is assumed that you have basic PC skills at the very least. Therefore, we have not included step-by-step instructions for such basic operations as logging in and file editing, etc.
Enhanced
V.34 (33.6K bps) data/V.17 (14.4K
Enhanced
V.34

1.2 Product Description

The MultiModemISI is ideally suited to use in PC networks environments because it provides an integrated hardware solution for remote access for both Windows NT and Novell-based LANs. In particular, to ensure smooth Novell network integration, the MultiModemISI ships with a NetWare Loadable Module for NetWare ConnectTM communication servers that enable it to support state-of­the-art features such as remote dialing and modem pooling. And, the MultiModemISI easily integrates into the Windows NT platform since it fully supports Microsoft's Remote Access Server software. This allows it to comfortably operate with popular network protocols such as TCP/IP and NetBIOS. The MultiModemISI ships with drivers for other multiuser operating systems such as SCO® UNIX®, SCO XenixTM, and SCO UNIXWare®.
The MultiModemISI includes an Intel 16 MHz 80186 proccesor and 256K of RAM that work dynamically to allocate resources to the most active modems.
6
Chapter 1 - Introduction and Description
Simple to install, the MultiModemISI can be used to add multiport,
Enhanced
as easily as plugging in an expansion card, running the driver software, and connecting the phone lines.
Network managers have the option of starting with the base four modem configuration (model #ISI334/4), and then adding four more modems at a later date without having to use another PC expansion slot.
This is accomplished by pairing one MultiModemISI with an auxiliary module (model #ISI3334/EC) interfacing both with on-board connectors.
Some MultiModemISI on-board components include one jumper block for activating the number of ports in increments of 4 or 8. One bank of 8 DIP-Switches for I/O address selection and one IRQ jumper block, that control both the MultiModemISI and auxiliary module I/O addressing and IRQ values.
When installing a single MultiModemISI in your PC, the installation scripts create 8 devices. The first 4 devices are active, however, the 4 devices on the auxiliary module are not active until connected to the MultiModemISI.
V.34 modem communications to a network host or server

1.3 How to Use This Manual

This chapter begins with a short introduction, followed by a guide (which you are now reading) to the use of this manual. This manual contains both hardware and operating system(s) driver installation procedures, technical support, warranty and BBS information and a number of appendices for additional information on selected topics. Hardware configuration and installation procedures are described in Chapter 2. Chapter 3 describes driver installation procedures specific to your operating system.
7
ISI3334/4 Hardware/Driver Installation Manual

1.4 Technical Specifications

Tradename
MultiModemISI
TM
Model Numbers
ISI3334/4--Server/Host expansion card with 8 intelligent serial interface (ISI) ports and 4 modems on one ISA-bus expansion card (shipped with 4 ISI ports and 4 modems active).
ISI3334/EC--4-modem expansion module ISI3334/8--Server/Host expansion card with
8 intelligent serial interface (ISI) ports and 8 modems on one ISA-bus expansion card (shipped with 8 ISI ports and 8 modems active).
Computer Requirements
· 386, 486, or Pentium®- based PC or compatible with ISA Bus Architecture
· Microsoft Windows NT 3.5x, SCO's UNIX System V/386 (Version 3.2, Release 2.0 or later), SCO's XENIX System V/386 (Version
2.3.2C or later), or UNIXWare (Release 1.1 or later), Novell's Netware
· At least one floppy drive
· 800 blocks of hard disk space for UNIX; 100 K bytes for Windows NT; 50 K bytes for Novell
8
Chapter 1 - Introduction and Description
Physical/Electrical/Environmental
Dimensions: 13.3" x 4.8" x .6"
33.3 cm x 12.2 cm x 1.5 cm
Baud Rates: 300 to 115.2K bps per port Bus Type: ISA or EISA Connectors: Eight RJ-11 for phone connection
Temperature: 32° to 120°F (0° to 50°C) Power: 1.5 amps @ +5v DC Base I/O One 16-byte address space per card.
Address: Valid options range from 100h to 3F0h (DIP-
switch setting)
Interrupt One IRQ per card. Valid options Request: include 2, 3, 4, 5, 7, 10, 11, 12, & 15
(Jumper setting) Warranty: Two years Manufactured in Mounds View, MN, U.S.A.
9
ISI3334/4 Hardware/Driver Installation Manual
10

Chapter 2 - Hardware Installation

ISI3334/4 Hardware/Driver Installation Manual

2.1 Safety Warnings

1. Never install telephone wiring during a lightning storm.
2. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
3. This product is to be used with UL and
4. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
5. Use caution when installing or modifying telephone lines.
6. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electrical shock from lightning.
7. Do not use the telephone to report a gas leak in the vicinity of the leak.

2.2 MultiModemISI Installation

This chapter provides you with procedures for installing the MultiModemISI card(s) in your ISA or EISA bus personal computer (or compatible with 16 bit ISA slot).
Hardware installation involves:
1) Opening your PC.
2) Setting card configuration (determining I/O address DIP-Switch setting and IRQ jumper setting).
CUL
listed computers.
12
3) Installing the card into the PC.
Chapter 2 - Hardware Installation

2.3 Determining Current System Settings

When you install a device into your computer, the processor must have a means of routing information to and from the device and the device must have a means of gaining the processor's attention. These are called Input/Output ( Requests I/O addresses and one IRQ value which are not used by any other device in your system. When selecting a unique base I/O address, be sure that the next address is also unused. To determine your MultiModemISI's current settings, refer to Appendix A and B.
If you are certain that these settings are not already in use, continue with the hardware configuration and installation. You can install up to four MultiModemISI cards into your system. Each card is shipped with its IRQ set at level 10 and a base I/O address of 210 hex. Check your system’s device settings to see if these values can be used. If the defaults are already in use, select a unique IRQ and I/O address and record those values for the hardware and software installation sections that follow.
Note: If you choose IRQ 3 or 4, you may have to disable a COM device from your BIOS setup. Also, most 386 or higher compatible computers will not be able to assign IRQ2 to the MultiModemISI card because IRQ2 is used for slave interrupt control.
(IRQs
), respectively. The MultiModemISI card requires 16
I/O
) addresses and Interrupt
13
ISI3334/4 Hardware/Driver Installation Manual

2.4 Hardware Installation Procedure

Perform the procedures in Table 2-1 to install the MultiModemISI card(s) into your PC-ISA bus computer. Installation procedures include setting the I/O address switch block and the IRQ jumper. This section may be skipped if the defaults: I/O Address 210 Hex and IRQ 10 are the values you have selected. However, if you are installing multiple cards, step 4a of Table 2-1 describes how to configure your card(s).
Table 2-1
MultiModemISI Installation Procedure
Step Procedure 1 Make sure your computer and any peripheral equipment
connected to it are turned off. Failure to do so may damage both your ISI card(s) and your PC. The MultiModemISI may be installed in a PC-AT, 386, 486, or Pentium equivalent ISA or EISA bus computer.
2 Remove the cover of your computer as instructed in your
computer’s documentation.
14
3 Locate the unused slot(s) which you will be using for your
MultiModemISI card(s), and remove the slot cover(s) per the instructions in your computer’s documentation.
4 Check the settings of the I/O address switch and the IRQ jumper
to ensure that they are set properly for your installation.
Note: One MultiModemISI can be paired with an auxiliary module (model #ISI3334/EC) when it interfaces with on-board connectors attaching both cards; effectively providing 8 modem functionality.
Chapter 2 - Hardware Installation
Figure 2-1. MultiModemISI/Auxiliary Module Attachment
This installation involves: i) Changing the
"Modems 4 - 8"
berg jumper to the 8 modem
position on the MultiModemISI (see Figure 2-2).
ii) Attaching both the MultiModemISI and the auxiliary module. This
is accomplished by mating the pin-out connectors to the MultiModemISI to the auxiliary module; and fastening the mounting connections (four screws) of the auxiliary module to
the MultiModemISI (see Figure 2-1). iii) Plugging the MultiModemISI into an available PC slot. iv) Your installed drivers automatically recognizes the additional 4
modems and allocates your system's resources appropriately.
See Chapter 3 for driver installation procedures.
15
ISI3334/4 Hardware/Driver Installation Manual
16
Figure 2-2. MultiModemISI/Auxiliary Module Components
Step Procedure
4a The default setting for the MultiModemISI’s base I/O address is
210 hex. The default value for the IRQ jumper is IRQ 10. Choose the IRQ value by covering the appropriate pins with the shorting plug (supplied). If your system requires a different setting or if you are installing multiple cards, refer to Appendix B for a table of valid address settings.
Note: Record any changes you make to these settings and keep them handy for the software installation section in Chapter 3.
Chapter 2 - Hardware Installation
Step Procedure
5 Install the MultiModemISI card(s) into the selected expansion
slot(s) in the same manner as any other add-on card, as
instructed in your computer’s documentation. 6 Fasten the retaining bracket to the computer chassis and
replace the cover. 7 Your MultiModemISI card(s) requires a modular
LINE JACK
. This is typically an RJ11C or RJ11W jack, but could also be an RJ12 or RJ13 jack. To connect the modem(s) to the PSTN line(s), plug one end of the RJ11 cable(s) that is provided with the modem into the LINE JACK connector(s) and the other end into the phone-company-provided RJ11C or RJ11W modular phone jack(s).
Note: Any cables connected to the computer must be shielded to reduce interference.
8 Turn power on to the computer and refer to the manual that was
provided with the software you will be using with the MultiModemISI in order to perform software installation procedures.
17
ISI3334/4 Hardware/Driver Installation Manual
18

Chapter 3 - MultiModemISI Driver Installation

Loading...
+ 43 hidden pages