All rights reserved. This publication may not be reproduced, in whole or in part,
without prior expressed written permission from Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representation or warranties with respect to
the contents hereof and specifically disclaims any implied warranties of
merchantability or fitness for any particular purpose. Furthermore, Multi-Tech
Systems, Inc. reserves the right to revise this publication and to make changes
from time to time in the content hereof without obligation of Multi-Tech Systems,
Inc., to notify any person or organization of such revisions or changes. Check
Multi-Tech’s web site for current versions of our product documentation.
Record of Revisions
Revision Date Description
A 03/02/07 Initial Release of FF120 & FF220.
Follows 82100060L Quick Start for FF-
420/820.
B 04/16/07 Revise tech support contact listing.
C 10/24/08 Update support contact; new chassis.
Trademarks
FaxFinder, Multi-Tech, and the Multi-Tech logo are registered trademarks of MultiTech Systems, Inc. All other brand and product names mentioned in this
publication are trademarks or registered trademarks of their respective companies.
GENERAL CONTACT TECHNICAL SUPPORT
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota
55112, USA
(763) 785-3500
(800) 328-9717
Fax: 763-785-9874
www.multitech.com
Country By E-mail By Phone
Europe,
Middle East,
Africa
U.S.,
Canada,
All Others
support@
multitech.co.uk
support@
multitech.com
+(44) 118 959 7774
(800) 972-2439;
(763) 717-5863
2 Multi-Tech Systems, Inc.
FaxFinder Cabling Guide
Introduction
This guide describes the hardware setup of the FF120, FF220,
FF420, and FF820 FaxFinder units, that is, how to connect their
cables for operation, and some preliminary considerations for
their inter-operation with PBX units. Instructions for software
setup can be found in chapters 3, 5 and 8 of the Administrator User Guide.
Mechanical Mounting
The FF120 & FF220 FaxFinder can be surface mounted with
screws spaced according to the dimensions shown. The FF420
& FF820 are normally table-top units but can be rack-mounted.
Multi-Tech Systems, Inc. 3
FaxFinder Cabling Guide
We Supply
• A FaxFinder (FF-120/220/420/820) with factory-installed
software
• One power supply with power cord (builds of FF-120/220 for
outside North America have a 2-piece power connection)
• Common telephone cables (1 for each port; RJ-11 at both
ends)
• A product CD that contains: (a) a suite of software programs
for client PCs, (b) a system management software package
for the administrator’s PC, and (c) additional documentation
for both administrators and client/users
• A set of four self-adhesive rubber feet (FF-120/220 only)
• Rack-mounting fasteners (FF-420/820 only)
• This printed Cabling Guide
You Supply
• A nearby AC power outlet
• A connection to your Ethernet LAN
• Telephony connections (to match number of ports on unit)
either - common subscriber (POTS) phone line jack(s) or - PBX station port(s) or - both
• An admin PC (with web browser) to configure the FaxFinder
• Client PCs (Windows NT/2000/XP) with email and printing
applications and a PDF viewer (a TIFF viewer is provided).
Network clients receive faxes in their email inboxes as
graphic file attachments. They will send faxes by printing to
the FaxFinder server from application programs.
4 Multi-Tech Systems, Inc.
FaxFinder Cabling Guide
FaxFinder Operation
Fax Sending
For outgoing faxing, users send faxes by using the Print
command of any application program and selecting the
FaxFinder as the target Printer.
Fax Receiving: Automated vs. Manual Routing
For incoming fax service, the FaxFinder converts the incoming
faxes into graphic files (PDF or TIF) that are sent as email
attachments to fax recipients on the Ethernet network. These
emails may then either go directly to the recipient (Automated
Routing Mode) or to an attendant who will forward them to their
ultimate recipients (Manual Routing Mode).
To use Automated Routing Mode, the FaxFinder must operate
in conjunction with a PBX and the PBX must be able to route
many incoming DID fax numbers to a group of station ports as
DTMF digits. On the Multi-Tech website we have a list of
certified PBX configuration guides for FaxFinders. If you believe
that your PBX has the necessary DID routing capability but your
PBX is not listed, contact Multi-Tech Technical Support. In
Automated Routing Mode, the line ports on the FaxFinder will be
connected to the appropriate station ports on your PBX.
With Manual Routing, each phone line connected to the
FaxFinder can have an email address assigned to it. In this case
the POTS lines will be connected to the line ports on the
FaxFinder.
Multi-Tech Systems, Inc. 5
Quick Hookup for FF-120/220
FaxFinder FF-120/220 Hookup
Cabling to computer running
Cabling to telco POTS lines
or PBX station ports.
terminal software.
For debugging purposes only.
Connector at FaxFinder: RJ-45.
Connector at computer: DB-9.
FaxFinder Cabling Guide
Power Cable
Receptacle
LINE 1
Line 2 appears
on FF220 only.
LINE 2LAN 1
Cabling to your IP network.
RJ-45 connector.
CONSOLE
RESET
Reset
Switch
Quick Hookup for FF-420/820
6 Multi-Tech Systems, Inc.
FaxFinder Cabling Guide
Power Ca
b
Cabling Process
Place the FaxFinder in a convenient location, and then connect it
to your AC power outlet and Ethernet.
1. Connect FaxFinder to AC Outlet.
le
LINE 1
LINE 2 LAN 1
CONSOLE
Receptacle
RESET
FF-120/220
Lock Nut
Use only the DC power transformer supplied with the FaxFinder.
Use of any other transformer voids the warranty and can
damage the FaxFinder. The FF-420/820 models use a standard
power cord.
2. Verify powering.
After power is applied, the Power LED comes on immediately
but there is a 4-second delay before the Status LED comes on.
In normal operation, the Status LED will be flashing.
When you apply power, the FaxFinder performs a diagnostic
self-test. The Status indicator flashes when the test is complete
and the unit is ready. If this does not happen, check that the
power supply is solidly connected and that the AC outlet is live.
Multi-Tech Systems, Inc. 7
FaxFinder Cabling Guide
3. Connect FaxFinder to Ethernet Network.
Caution: Before connecting to the Ethernet Network, make sure that the
network to which you are connecting the FaxFinder is not a
192.168.2.x subnet, else the FaxFinder’s factory default IP address of
192.168.2.1 will cause data interference.
If it is a 192.168.2.x subnet, connect from the Administrative PC
to the FaxFinder using an RJ45 crossover cable until the
FaxFinder’s IP address has been configured. Thereafter,
connect the FaxFinder into the network with an ordinary RJ45
cable.
4. Connect to Telephony Service
The FaxFinder’s fax modems can either be connected to a PBX
(for use in Automated Routing Mode) or to a POTS line
(for use in Manual Routing Mode).
Automated Routing Mode Manual Routing Mode
Plug one end of the phone
cable into the FaxFinder’s
LINE jack and the other into
an available Station Port on
the PBX.
Plug one end of the phone
cable into the FaxFinder’s
LINE jack and the other end
into your standard telephone
receptacle.
82100262L
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