Multitech QuickCarrier USB-D, QuickCarrier USB-D MTD-MVW1 User Manual

QuickCarrier

MTD-MAT1 User Guide

®

USB-D

QUICKCARRIER USB-D MTD-MAT1 USER GUIDE

QuickCarrier USB-D MTD-MAT1 User Guide

Models: MTD-MAT1

Part Number: S000675 Rev 1.3

Copyright

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QuickCarrier and the Multi-Tech logo are a registered trademarks of Multi-Tech Systems, Inc. All other brand and product names are trademarks or
registered trademarks of their respective companies.

Legal Notices

The MultiTech products are not designed, manufactured or intended for use, and should not be used, or sold or re-sold for use, in connection with
applications requiring fail-safe performance or in applications where the failure of the products would reasonably be expected to result in personal injury or
death, significant property damage, or serious physical or environmental damage. Examples of such use include life support machines or other life
preserving medical devices or systems, air traffic control or aircraft navigation or communications systems, control equipment for nuclear facilities, or
missile, nuclear, biological or chemical weapons or other military applications (“Restricted Applications”). Use of the products in such Restricted
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MULTITECH DOES NOT WARRANT THAT THE TRANSMISSION OF DATA BY A PRODUCT OVER A CELLULAR COMMUNICATIONS NETWORK WILL BE
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2 QuickCarrier®USB-D MTD-MAT1 User Guide

CONTENTS

Contents

Chapter 1 – Product Overview ................................................................................................................................. 5

Overview ....................................................................................................................................................................... 5

Documentation ............................................................................................................................................................. 5

MTD-MAT1 Specifications............................................................................................................................................. 5

Dimensions.................................................................................................................................................................... 7

LED Descriptions ........................................................................................................................................................... 8

Power Draw................................................................................................................................................................... 8

Chapter 2 – Safety Notices and Warnings .............................................................................................................. 10

General Safety............................................................................................................................................................. 10

Power Supply Caution ................................................................................................................................................. 10

Radio Frequency (RF) Safety ....................................................................................................................................... 10

Sécurité relative aux appareils à radiofréquence (RF).............................................................................................. 10

Interference with Pacemakers and Other Medical Devices ...................................................................................... 11

Potential interference............................................................................................................................................... 11

Precautions for pacemaker wearers ........................................................................................................................ 11

Device Maintenance ................................................................................................................................................... 11

User Responsibility...................................................................................................................................................... 12

Vehicle Safety.............................................................................................................................................................. 12

Chapter 3 – Getting Started ................................................................................................................................... 13

Getting Started Overview ........................................................................................................................................... 13

Installing a SIM Card ................................................................................................................................................... 13

Removing a SIM Card .................................................................................................................................................. 14

Turning the Device On or Off ..................................................................................................................................... 14

Powering Off or Rebooting a Device......................................................................................................................... 14

Account Activation for Cellular Devices...................................................................................................................... 15

Device Phone Number .............................................................................................................................................. 15

Cat M1 Device Activation.......................................................................................................................................... 15

Chapter 4 – Using Connection Manager ................................................................................................................. 16

Installing Connection Manager and Connecting a Device .......................................................................................... 16

Setting Up a Serial Device ........................................................................................................................................... 17

Troubleshooting.......................................................................................................................................................... 19

Serial COM port is not available in the Serial Modem Settings................................................................................ 19

Device is not detected ("No Device") ....................................................................................................................... 19

MultiConnect Cell USB Modem is not detected ....................................................................................................... 20

Chapter 5 – Using Linux ......................................................................................................................................... 21

Shell Commands.......................................................................................................................................................... 21

Related Documentation ............................................................................................................................................ 21

QuickCarrier®USB-D MTD-MAT1 User Guide 3

CONTENTS

Testing TTY Ports....................................................................................................................................................... 21

Creating a PPP Connection.......................................................................................................................................... 21

Chapter 6 – Basic Operations ................................................................................................................................. 23

Interacting with Your Device Overview ...................................................................................................................... 23

Related Documentation ............................................................................................................................................ 23

Before You Begin....................................................................................................................................................... 23

Preparing the Modem for a Data Connection ............................................................................................................ 23

Using the Radio IP Stack to Make a Data Connection .............................................................................................. 23

Disconnecting a Data Connection Using an Internal IP Stack................................................................................... 24

Using the Host System IP Stack to Make a Data Connection ................................................................................... 24

Disconnecting from the Operating System............................................................................................................... 24

Using Command Mode and Online Data Mode........................................................................................................ 24

Disconnecting a Data Connection Using Host IP Stack ............................................................................................... 24

Verifying Signal Strength............................................................................................................................................. 24

Example .................................................................................................................................................................... 25

Checking Network Registration................................................................................................................................... 25

Verifying that the Device Detects a Valid SIM Card.................................................................................................... 26

When the device fails to connect ............................................................................................................................. 26

When a call drops ..................................................................................................................................................... 26

Sending, Reading, and Deleting Messages ................................................................................................................. 27

Sending Text Messages ............................................................................................................................................. 27

Reading Text Messages............................................................................................................................................. 27

Deleting Messages .................................................................................................................................................... 28

Chapter 7 – Regulatory Statements........................................................................................................................ 29

47 CFR Part 15 Regulation Class B Devices ................................................................................................................. 29

Industry Canada Class B Notice................................................................................................................................... 29

International Modem Restrictions .............................................................................................................................. 29

Other Countries........................................................................................................................................................... 30

Chapter 8 – Environmental Notices........................................................................................................................ 31

Waste Electrical and Electronic Equipment Statement .............................................................................................. 31

WEEE Directive.......................................................................................................................................................... 31

Instructions for Disposal of WEEE by Users in the European Union ........................................................................ 31

Restriction of the Use of Hazardous Substances (RoHS) ............................................................................................ 31

REACH Statement ....................................................................................................................................................... 32

Registration of Substances........................................................................................................................................ 32

Substances of Very High Concern (SVHC) ................................................................................................................ 32

Information on HS/TS Substances According to Chinese Standards ......................................................................... 33

Information on HS/TS Substances According to Chinese Standards (in Chinese) ...................................................... 34

Index...................................................................................................................................................................... 35

4 QuickCarrier®USB-D MTD-MAT1 User Guide

PRODUCT OVERVIEW

Chapter 1 – Product Overview

Overview

The QuickCarrier™ USB-D (MTD-MAT1) is a cellular dongle designed and built for machine-to-machine M2M
communications specifically for AT&T networks. This packaged device can be connected directly to any USB port
on a laptop, desktop computer, and other mobile devices.

The MTD-MAT1 allows access to wireless broadband for a variety of M2M applications. The dongle was designed
to withstand extended use. With implementation of LTE Cat M1 cellular technology, the MTD-MAT1 is accepted by
developers as a reliable low-power device that brings 4G LTE capabilities to an assortment of Internet of Things
(IoT) devices that are used to connect and exchange data. The MTD-MAT1 quickly became an integral part of the
MTD Series product-line from MultiTech.

Documentation

The following documentation is available on the MultiTech website at

http://www.multitech.com/brands/quickcarrier-usb-d.

Document Description Part Number

QuickCarrier™ USB-D MTD-MAT1
User Guide

USB Driver Installation Guide for
LTE Devices

Telit ME910C1, AT Commands
Reference Guide

Provides an overview, product specifications, safety and
regulatory information, SIM card installation instructions,
and basic end-user operation instructions.

Provides instructions for installing USB drivers on Linux and
Windows.

Provides AT commands and parameters used to configure
your device.

S000675

S000616

80529ST10815
A

MTD-MAT1 Specifications

Category MTD-MAT1

General

Frequency Band 4G Bands (MHz): B2 (1900); B4 (1700) AWS; B12 (700)

Device bandwidth: 1.4MHz for both downlink and uplink

Cat M1 Speed

Data Speed Half duplex mode: 300 kbps downlink; 375 kbps uplink

Full duplex mode: Not applicable

Maximum transmit power 20 dBm

Interface, Antenna, SIM Holder

USB Interface USB 2.0 high speed compatible, Type A

Antenna Internal

SIM Holder Standard Mini SIM 1.8/3Volt

QuickCarrier®USB-D MTD-MAT1 User Guide 5

PRODUCT OVERVIEW

Category MTD-MAT1

Environment

Operating Temperature -40° C to +50° C (-40° F to +122° F)

Storage Temperature -40° C to +85° C (-40° F to +185° F)

Humidity 15%-93% RH, non-condensing

Power Requirements

Operating Voltage 5 volts from USB port

Input Power Via USB Bus

SMS (Short Message Service)

SMS Text mode and PDU mode per 3GPP TS27.005 set for SMS and CBS (cell

broadcast)

Mobile-Terminated SMS

Mobile-Originated SMS

Certifications and Compliance

EMC Compliance FCC Part 15 Class B

Radio Compliance FCC Part 22

FCC Part 24

FCC Part 27

RSS 130

RSS 133

RSS 139

Safety Compliance UL 60950-1

cUL 60950-1

6 QuickCarrier®USB-D MTD-MAT1 User Guide

Dimensions

PRODUCT OVERVIEW

QuickCarrier®USB-D MTD-MAT1 User Guide 7

PRODUCT OVERVIEW

LED Descriptions

The top panel on the modem contains the following LEDs:

Link LED - The Link LED indicates that power is present when continuously lit and the device is registered on
the network when blinking.

Signal LEDs - Three signal LEDs display the signal strength level of the wireless connection. The performance
of the device depends greatly on radio signal strength which also effects the available data rate.

Due to the large number of viable user applications, the LEDs that transmit information about the modem are not
programmed in advance. After connecting the modem to a USB port on the computer, the developer must create
an Application Program Interface (API) using commands taken from the Telit AT command reference guide. The API
will allow the modem to communicate with another software program. Thereafter, the LEDs on the modem will
operate as described above.

Signal Strength Description

One bar Weak signal

Two bars Medium signal

Three bars Strong signal

Note: If the signal strength LEDs are not working as expected and you recently installed or updated device

drivers, disconnect the device from the USB port for a few seconds and reconnect to the same USB port.

Note: The signal strength LEDs are not preprogrammed. However, you can change the setting with the AT#GPIO

command. For details, refer to the AT Commands Manual.

Power Draw

Radio Voltage "Live"

Connection Idle
Current

LTE 5V 42 mA 40 mA 151 mA 268 mA .102 mC

Note:

TX Pulse: The average peak current during a GSM850 transmission burst period or HSDPA

connection. The transmission burst duration for GSM850 can vary, depending on what transmission
scheme is being deployed (GPRS Class 8, Class 10, GSM, etc.).

Maximum Power:The continuous current during maximum data rate with the radio transmitter at
maximum power.

Cellular Call
Box
Connection
No Data

(AVG)
Measured
Current
(Amps) at
Max Power

TX Pulse (AVG)
Amplitude
Current for
GSM850 or
Peak Current
for HSDPA

Total Inrush
Charge measured
in MilliCoulombs
(mC)

8 QuickCarrier®USB-D MTD-MAT1 User Guide

InRush Current: The total inrush charge at power on.

PRODUCT OVERVIEW

QuickCarrier®USB-D MTD-MAT1 User Guide 9

SAFETY NOTICES AND WARNINGS

Chapter 2 – Safety Notices and Warnings

General Safety

The device is designed for and intended to be used in fixed and mobile applications. Fixed means the device is
physically secured at one location and cannot be easily moved to another location. Mobile means the device is
used in other than fixed locations.

CAUTION: Maintain a separation distance of at least 20 cm (8 inches) between the transmitter’s antenna and

the body of the user or nearby persons. The device is not designed for or intended to be used in portable
applications within 20 cm (8 inches) of the user’s body.

Attention: Maintenir une distance d'au moins 20 cm (8 po) entre l'antenne du récepteur et le corps de

l'utilisateur ou à proximité de personnes. Le modem n'est pas conçu pour, ou destinés à être utilisés dans les
applications portables, moins de 20 cm du corps de l'utilisateur.

Power Supply Caution

CAUTION: Do not replace the power supply with one designed for another product; doing so can damage the

modem and void your warranty. Adapter shall be installed near the equipment and shall be easily accessible.

CAUTION: Pour garantir une protection continue contre les risques d'incendie, remplacez les fusibles

uniquement par des fusibles du même type et du même calibre. L'adaptateur doit être installé à proximité de
l'appareil et doit ê tre facilement accessible.

Radio Frequency (RF) Safety

Due to the possibility of radio frequency (RF) interference, it is important that you follow any special regulations
regarding the use of radio equipment. Follow the safety advice given below.

Operating your device close to other electronic equipment may cause interference if the equipment is
inadequately protected. Observe any warning signs and manufacturers’ recommendations.

Different industries and businesses restrict the use of cellular devices. Respect restrictions on the use of
radio equipment in fuel depots, chemical plants, or where blasting operations are in process. Follow
restrictions for any environment where you operate the device.

Do not place the antenna outdoors.
Switch OFF your wireless device when in an aircraft. Using portable electronic devices in an aircraft may

endanger aircraft operation, disrupt the cellular network, and is illegal. Failing to observe this restriction
may lead to suspension or denial of cellular services to the offender, legal action, or both.

Switch OFF your wireless device when around gasoline or diesel-fuel pumps and before filling your vehicle
with fuel.

Switch OFF your wireless device in hospitals and any other place where medical equipment may be in use.

Sécurité relative aux appareils à radiofréquence (RF)

À cause du risque d'interférences de radiofréquence (RF), il est important de respecter toutes les réglementations
spéciales relatives aux équipements radio. Suivez les conseils de sécurité ci-dessous.

Utiliser l'appareil à proximité d'autres équipements électroniques peut causer des interférences si les
équipements ne sont pas bien protégés. Respectez tous les panneaux d'avertissement et les
recommandations du fabricant.

10 QuickCarrier®USB-D MTD-MAT1 User Guide

SAFETY NOTICES AND WARNINGS

Certains secteurs industriels et certaines entreprises limitent l'utilisation des appareils cellulaires. Respectez
ces restrictions relatives aux équipements radio dans les dépôts de carburant, dans les usines de produits
chimiques, ou dans les zones où des dynamitages sont en cours. Suivez les restrictions relatives à chaque
type d'environnement où vous utiliserez l'appareil.

Ne placez pas l'antenne en extérieur.
Éteignez votre appareil sans fil dans les avions. L'utilisation d'appareils électroniques portables en avion est

illégale: elle peut fortement perturber le fonctionnement de l'appareil et désactiver le réseau cellulaire. S'il
ne respecte pas cette consigne, le responsable peut voir son accès aux services cellulaires suspendu ou
interdit, peut être poursuivi en justice, ou les deux.

Éteignez votre appareil sans fil à proximité des pompes à essence ou de diesel avant de remplir le réservoir
de votre véhicule de carburant.

Éteignez votre appareil sans fil dans les hôpitaux ou dans toutes les zones où des appareils médicaux sont
susceptibles d'être utilisés.

Interference with Pacemakers and Other Medical Devices

Potential interference

Radio frequency energy (RF) from cellular devices can interact with some electronic devices. This is
electromagnetic interference (EMI). The FDA helped develop a detailed test method to measure EMI of implanted
cardiac pacemakers and defibrillators from cellular devices. This test method is part of the Association for the
Advancement of Medical Instrumentation (AAMI) standard. This standard allows manufacturers to ensure that
cardiac pacemakers and defibrillators are safe from cellular device EMI.

The FDA continues to monitor cellular devices for interactions with other medical devices. If harmful interference
occurs, the FDA will assess the interference and work to resolve the problem.

Precautions for pacemaker wearers

If EMI occurs, it could affect a pacemaker in one of three ways:

Stop the pacemaker from delivering the stimulating pulses that regulate the heart's rhythm.
Cause the pacemaker to deliver the pulses irregularly.
Cause the pacemaker to ignore the heart's own rhythm and deliver pulses at a fixed rate.

Based on current research, cellular devices do not pose a significant health problem for most pacemaker wearers.
However, people with pacemakers may want to take simple precautions to be sure that their device doesn't cause
a problem.

Keep the device on the opposite side of the body from the pacemaker to add extra distance between the
pacemaker and the device.

Avoid placing a turned-on device next to the pacemaker (for example, don’t carry the device in a shirt or
jacket pocket directly over the pacemaker).

Device Maintenance

Do not attempt to disassemble the device. There are no user serviceable parts inside.

When maintaining your device:

QuickCarrier®USB-D MTD-MAT1 User Guide 11