Multitech ProxyServer MTPSR1-202ST User Manual
ISDN ProxyServer
Model MTPSR1-202ST
User Guide
User Guide
S0000005 Revision A
ProxyServer 200-Series (Model MTPSR1-202ST)
This publication may not be reproduced, in whole or in part, without prior expressed written permission from
Multi-Tech Systems, Inc. All rights reserved.
Copyright © 1999, by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and
specifically disclaims any implied warranties of merchantability or fitness for any particular purpose.
Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from
time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or
organization of such revisions or changes.
Record of Revisions
Revision Description
A Manual released. All pages at revision A.
(10/22/99)
Patents
This Product is covered by one or more of the following U.S. Patent Numbers: 5.301.274; 5.309.562;
5.355.365; 5.355.653; 5.452.289; 5.453.986. Other Patents Pending.
TRADEMARK
The Multi-Tech logo and ProxyServer are registered trademarks or trademarks of Multi-Tech Systems, Inc.
Adobe and Acrobat are trademarks of Adobe Systems Incorporated.
Microsoft, Windows, and Windows NT are registered trademarks or trademarks of Microsoft Corporation in
the United States and/or other countries.
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View , Minnesota 55112
(612) 785-3500 or (800) 328-9717
Fax 612-785-9874
Tech Support (800) 972-2439
BBS (612) 785-3702 or (800) 392-2432
Internet Address: http://www.multitech.com
Contents
Chapter 1 - Introduction and Description
Introduction ................................................................................................................................................ 6
Preview of this Guide ................................................................................................................................. 6
Front Panel................................................................................................................................................. 8
Back Panel ................................................................................................................................................. 9
ISDN Connector................................................................................................................................... 9
Phone Connector................................................................................................................................. 9
Ethernet 10Base-T Connector ............................................................................................................. 9
Command Port Connector ................................................................................................................... 9
Power Connector ................................................................................................................................. 9
On/Off Switch....................................................................................................................................... 9
Specifications ........................................................................................................................................... 10
Ethernet Port...................................................................................................................................... 10
Command Port................................................................................................................................... 10
ISDN Port........................................................................................................................................... 10
Phone Port......................................................................................................................................... 10
Electrical/Physical.............................................................................................................................. 10
Requirement ...................................................................................................................................... 10
Chapter 2 - Installation
Introduction .............................................................................................................................................. 12
Unpacking ................................................................................................................................................ 12
Cabling ..................................................................................................................................................... 13
Adding RAM ............................................................................................................................................. 14
Chapter 3 - Software Loading and Configuration
Introduction .............................................................................................................................................. 16
Before You Start Loading your Software .................................................................................................. 16
Network Configuration ....................................................................................................................... 16
Call Control Parameters .................................................................................................................... 17
Data Control....................................................................................................................................... 17
Loading your Software ............................................................................................................................. 18
IP Wizard Setup................................................................................................................................. 21
Setting Up Your Remote User Database.................................................................................................. 24
Chapter 4 - ProxyServer Software
Introduction .............................................................................................................................................. 28
Before Y ou Begin ..................................................................................................................................... 28
Proxy Setup.............................................................................................................................................. 29
Changing IP Parameters .......................................................................................................................... 30
Changing WAN Port Parameters ............................................................................................................. 33
Internet Setup........................................................................................................................................... 37
Enabling the DHCP Server....................................................................................................................... 39
Adding ProxyServer Applications............................................................................................................. 40
Enabling the Virtual Server....................................................................................................................... 42
Enabling Remote Servers ........................................................................................................................ 45
Telnet/TFTP ....................................................................................................................................... 45
WEB Server....................................................................................................................................... 45
Statistics................................................................................................................................................... 47
Running Diagnostics ................................................................................................................................ 48
WAN Device Configuration....................................................................................................................... 48
iii
Chapter 5 - Client Setup
Introduction .............................................................................................................................................. 50
Before you Begin...................................................................................................................................... 50
Configuring in Windows 98/95.................................................................................................................. 51
Installing TCP/IP (Win98/95) ................................................................................................................... 58
Configuring in Windows NT...................................................................................................................... 59
Installing TCP/IP (WinNT) ....................................................................................................................... 65
Chapter 6 - RAS Dial-Out Redirector
Introduction .............................................................................................................................................. 68
Installing and Configuring the WINMCSI Modem-Sharing Software ........................................................ 68
Running the WINMCSI Workstation Software.......................................................................................... 74
Chapter 7 - Remote Configuration
Introduction .............................................................................................................................................. 78
Remote Configuration .............................................................................................................................. 78
Chapter 8 - ProxyServer Management
Telnet ProxyServer Configuration ............................................................................................................ 82
WEB Management ................................................................................................................................... 85
Chapter 9 - Service, Warranty and Tech Support
Introduction .............................................................................................................................................. 88
Limited Warranty ...................................................................................................................................... 88
On-line Warranty Registration............................................................................................................ 88
Tech Support ............................................................................................................................................ 89
Recording ProxyServer Information................................................................................................... 89
Service ..................................................................................................................................................... 90
About the Multi-Tech BBS ........................................................................................................................ 91
Logging on to the Multi-Tech BBS...................................................................................................... 91
Downloading a File ............................................................................................................................ 91
Reading a Message ........................................................................................................................... 92
Leaving a Message............................................................................................................................ 92
Bulletins ............................................................................................................................................. 92
About the Internet..................................................................................................................................... 92
Ordering Accessories ............................................................................................................................... 93
Appendixes
Appendix A - Cabling Diagrams................................................................................................................ 96
Appendix B - Script Commands ............................................................................................................... 97
Appendix C - Regulatory Compliance Information ................................................................................... 99
Appendix D - AT Commands .................................................................................................................. 102
Appendix E - TCP/IP .............................................................................................................................. 122
Glossary of Terms
Index
iv
Chapter 1 - Introduction and Description
ProxyServer User Guide
Introduction
Welcome to Multi-Tech’s new ProxyServer 200-Series, model MTPSR1-202ST, a single, secure
gateway that provides multiple LAN users with high performance Internet access. The ProxyServer
functions as a TCP/IP proxy server that resides on the outer edge of your firewall and provides Basic
Rate ISDN Service using its internal 2B+D terminal adapter. The MTPSR1-202ST supports dial in
Remote Access Server (RAS), RAS Dial-Out Redirector, and can act as an asynchronous Gateway .
The MTPSR1-202ST ProxyServer features a 10Base-T port for local LAN connection, Command
Port for configuration, and an internal 2B+D ISDN terminal adapter for 64 Kbps per channel or 128
Kbps effective bandwidth when software BONDing (Bandwidth ON Demand) using ML-PPP is
employed. BONDing starts with 64K and when a certain threshold is reached, the second 64K
channel is brought up and bonded.
The MTPSR1-202ST supports client and site filtering, dial-in remote access from a PPP client,
includes Network Address translation (NAT) allowing corporate web, FTP, and mail servers access
from the Internet, dials on-demand for link establishment as Internet services are requested, and
handles HTTP, FTP, POP3, DNS, NNTP, TFTP, IRC, SMTP, Gopher, Finger , rlogin, and Citrix
requests.
System management is provided through the command port using bundled Windows
provides easy-to-use configuration menus.
®
software which
Figure 1. ISDN ProxyServer
Preview of this Guide
This guide describes the ISDN ProxyServer and tells you how to install and configure the unit. The
information contained in each chapter is as follows:
Chapter 1 - Introduction and Description
This chapter describes the ISDN ProxyServer and provides descriptions of the front panel indicators
and back panel connectors and switch. A list of relevant specifications is provided at the end of the
chapter.
Chapter 2 - Installation
This chapter provides information on unpacking and cabling your ISDN ProxyServer. The installation
procedure describes each cable connection starting with connecting the power cord, Command port,
LAN and finally the WAN.
Chapter 3 - Software Loading and Configuration
This chapter details the software loading which configures the IP port and WAN link. The
ProxyServer software is Windows-based. Each field within a dialog box that is alterable is described.
6
MTPSR1-202ST
Chapter 4 - Software
This chapter describes the ProxyServer 200-Series software package designed for the Windows
environment. The ProxyServer Program Group has five icons that allow for ProxyServer
configuration, Download Default Setup, Download Firmware Update, Configuration Port Setup, and
WAN device configuration from the program manager . Each field within a dialog box is explained in
detail and when fields relate to each other, that relationship is explained.
Chapter 5 - Client Setup
This chapter provides information for enabling and configuring multiple Windows 98/95 or NT® PC
users for Internet access via the ProxyServer.
Chapter 6 - RAS Dial-Out Redirector
This chapter describes how Multi-Tech’s Remote Access Server for Microsoft network users enables
users to dial out and fax out through the MTPSR1-202ST. It provides information on installing and
configuring the WINMCSI modem-sharing software.
Chapter 7 - Remote Configuration
This chapter provides procedures for changing the configuration of a remote ProxyServer. Remote
configuration allows you to change the configuration of a unit by simply connecting two modems
between the two ProxyServers and remotely controlling the unit.
Chapter 1 - Introduction and Description
Chapter 8 - ProxyServer Management
This chapter describes a typical Telnet Client application and discusses web browser management.
Chapter 9 - Service, Warranty and Tech Support
This chapter provides instructions on getting service for your ProxyServer at the factory , a statement
of the limited warranty, information about our Internet web site, and space for recording information
about your ProxyServer prior to calling Multi-Tech’s Technical Support.
MTPSR1-202ST
7
ProxyServer User Guide
Front Panel
The front panel of the ISDN ProxyServer contains three groups of LEDs that provide the status of the
Ethernet LAN connection, the ISDN WAN connection, and the general status of the ProxyServer (Fail
and Power).
The Ethernet LAN LEDs display the activity of the LAN if the ProxyServer is connected to the LAN,
transmitting or receiving packets, and if a collision is occurring. The ISDN LEDs, or WAN port LEDs,
display the status of the port and show if the link is ready to transmit or receive serial data, and if one
or both Bearer Channels are active. The general group of LEDs indicates whether the self test
passed or failed and if the power On/Off switch on the back of the ProxyServer is set to On.
Figure 1-2. Front Panel
Ethernet
RD Receive Data indicator blinks when packets are being received from the local area network.
TD Transmit Data indicator blinks when packets are being transmitted to the local area network.
CL Collision indicator lights when a collision is in progress; that is, when two nodes are
transmitting packets at the same time.
LK Link indicator lights indicating that the ProxyServer is connected to the local area network.
ISDN
RCV Receive indicator blinks when the ISDN line is receiving data.
XMT Transmit indicator blinks when the ISDN line is transmitting data.
B1 Bearer Channel 1 indicator is ON steady when an active data connection is present. Slowly
blinks when an active analog connection is present. Blinks fast when ringing.
B2 Bearer Channel 2 indicator is ON steady when an active data connection is present. Slowly
blinks when an active analog connection is present. Blinks fast when ringing.
TR Terminal Ready (TR) indicator lights when the ProxyServer is dialing and remains ON as
long as a link connection is available.
CS The Clear to Send (CS) indicator lights during any communication with the Central Office
over the ISDN Line.
General
Fail Fail indicator lights when a self test fails to complete as expected and during boot-up.
Power The power indicator lights when the ON/OFF Switch is in the ON position.
8
MTPSR1-202ST
Back Panel
The cable connections for the ProxyServer are made at the back panel. Three groups of cables are
used on the ProxyServer -- the Command Port, ISDN, and Ethernet. The cable jacks are shown in
Figure 1-3 and defined in the following groups.
Chapter 1 - Introduction and Description
ISDN Connector
The ISDN connector (an RJ-45 jack) is used to connect the ProxyServer to the WAN.
Phone Connector
The PHONE connector (an RJ-1 1 jack) can be used to connect an analog telephone, fax machine, or
modem to your ProxyServer.
Ethernet 10Base-T Connector
The Ethernet 10Base-T connector (an RJ-45 jack) is used to connect the ProxyServer to a 10 MB
LAN using unshielded twisted cable.
Command Port Connector
The Command connector (CMD) is used to configure the ProxyServer using a PC with a serial port
and running Windows software. The Command connector is an RJ-45 jack and is used with the RJ45 to DB-9 command port cable provided with your ProxyServer. The command port is only used to
connect the ProxyServer directly to the PC for local configuration and management.
ISDN
PHONE
10BASE T
COMMAND PORT
Figure 1-3. Back Panel
POWER
ON
OFF
Note: If your PC has a DB-25 (25-pin) serial port connector, you will need to obtain a DB-9 (9-pin,
male) to DB-25 adapter. Connect the DB-25 end of this adapter to the serial port on your PC, and
then connect the DB-9 (9-pin, female) end of the Command Port cable to the adapter.
Power Connector
The POWER connector (a 6-pin circular DIN connector) is used to connect the external power supply
to the ProxyServer. A separate power cord is used to connect the power supply to a live AC
grounded outlet.
On/Off Switch
The power switch applies DC power to the ProxyServer.
MTPSR1-202ST
9
ProxyServer User Guide
Specifications
• Two-wire Basic Rate (2B+D) ISDN S/T interface
• EuroISDN (NET3), VN4, 1TR6, INS64, NI-1, AT&T 5ESS, DMS-100 switch capability
• SoftBond B-Channel Protocols
• ISDN interface with 64 Kbps per channel or 128 Kbps effective bandwidth when software
BONDing is employed
• Ethernet LAN Interface - 10Base-T (twisted pair) connector
• ISDN Interface - RJ-45 jack
• PHONE interface - RJ-11 jack
• Command Port - 19.2 Kbps, Asynchronous
• One 1 Mb by 32 bytes at 70 nanoseconds SIMM is 4 Mb DRAM
Caution: SIMM speed and size cannot be mixed
• 1 Mb of Flash memory (on two PROMs)
Ethernet Port
• One Ethernet Interface - 10Base-T (twisted pair) RJ-45 jack
Command Port
• Single 19.2 Kbps asynchronous Command Port using a short RJ-45-to-DB9 cable to connect
dircetly to PC
ISDN Port
• Two-wire ISDN Basic Rate 2B+D S/T interface at 128 Kbps
Phone Port
• Single analog interface
Electrical/Physical
• Voltage - 115 VAC (Standard), 240 Volts AC (Optional)
• Frequency - 47 to 63 Hz
• Power Consumption - 10 Watts
• Dimensions - 1.625" high x 6" wide x 9" deep
5.63 cm high x 22.34 cm wide x 33.51 cm deep
• Weight - 2 pounds (.92 kg)
Requirement
• PC with Windows 3.1x or Windows 98/95 and Windows NT, and one serial COM port to
connect to the Command Port of the ProxyServer
10
MTPSR1-202ST
Chapter 2 - Installation
ProxyServer User Guide
Introduction
This chapter describes how to unpack and cable your ProxyServer. The unpacking section describes
the contents of the shipping box and shows how the ProxyServer is packaged. The installation
procedure describes each cable connection and shows where that cable is connected to the
ProxyServer.
Unpacking
The shipping box contains the ProxyServer, external power supply, an RJ-45 to phone jack cable, an
RJ-45 to DB-9 Command port cable, your Quick Start Guide, and the ProxyServer CD with the
ProxyServer Software and ProxyServer User Guide (in Adobe AcrobatTM format). Inspect the
contents for signs of any shipping damage. If damage is observed, do not power up the unit, contact
Multi-Tech’s Technical Support for advice (refer to Chapter 9). If no damage is observed, place the
ProxyServer in its final location and perform the cabling procedure.
Save the shipping box in case reshipment is necessary .
www.multitech.com
MADE IN U.S.A
MADE IN U.S.A
Figure 2-1. Unpacking
12
MTPSR1-202ST
Cabling
elco
Connection
Ethernet
PC
Connection
Power
Connection
Optional
The cable connections include the connection for your Ethernet, a short adapter cable to connect to
your PC for software loading, and finally your power connection. If additional RAM needs to be
added, refer to the “Adding RAM” section in this chapter. Figure 2-2 shows the ProxyServer’s
external connections.
Chapter 2 - Installation
TTelco
Connection
Optional
PHONE
ISDN
Ethernet
Connection
10BASE T
COMMAND PORT
Connection
PC
POWER
ON
OFF
Power
Connection
Figure 2-2. Back Panel Connections
1. Connect the external power supply (included with your ProxyServer) to a live AC outlet. Then
connect the other end to the 6-pin circular DIN POWER connector on the back panel of the
ProxyServer as shown in Figure 2-2.
2. Connect the ProxyServer to a PC using the short RJ-45 to DB-9 cable provided with your unit.
Connect the RJ-45 plug to the COMMAND PORT on the ProxyServer and the other end to a
serial port (COM1 to COM4) on your PC.
3. To make the network connection, connect one end of an RJ-45 (UTP) cable to the 10BASE-T
connector on the back of the ProxyServer. Connect the other end of the cable to your LAN.
4. Connect one end of an RJ-45 cable to the ISDN port on the back of the unit and connect the
other end to the ISDN Telephone Network (Telco wall jack).
5. Turn on power to the ProxyServer by setting the ON/OFF switch on the back panel to the ON
position. Wait for the Fail LED on the ProxyServer to go OFF before proceeding. This may take
up to two minutes.
MTPSR1-202ST
At this time the ProxyServer is completely cabled. Proceed to Chapter 3 to load your software.
13
ProxyServer User Guide
Adding RAM
A second SIMM connector is provided for adding RAM to the ProxyServer. Do the following.
Note: Memory should only be added when required by Multi-Tech Systems.
1. Ensure that the external power supply is disconnected from the ProxyServer.
2. Turn the ProxyServer upside down and remove the cabinet mounting screw located at the center
back of the cabinet (Refer to Figure 2-3).
Cabinet Mounting Screw
(center, back)
Figure 2-3. Cabinet Mounting Screws
3. Turn the ProxyServer right side up, then slide the base out the rear of the cabinet.
4. Position the base so the front panel LEDs are facing toward you (Refer to Figure 2-4).
5. Slant the new SIMM at a 45 0 angle to the back of the base and align the centering notch of the
SIMM with the center tab on the SIMM connector.
6. Gently press down on the ends of the SIMM until the two short vertical white pins enter the holes
at the ends of the SIMM and the two metal side clips snap in place over the SIMM, locking it
down (Refer to Figure 2-4).
Figure 2-4. Installing a SIMM
7. Align the base with the mating guides on the inside of the cabinet, then slide the base all the way
into the cabinet until it stops.
8. Turn the ProxyServer upside down and replace the cabinet mounting screw that was removed in
step 2.
9. Turn the ProxyServer right side up and connect the cables.
14
MTPSR1-202ST
Chapter 3 - Software Loading
and Configuration
ProxyServer User Guide
Introduction
This chapter covers procedures for loading the ProxyServer software from a Windows PC (Win98/95
or WinNT) and configuring your ProxyServer. Configuration includes setting up the LAN and WAN
port IP addresses, setting up the ISDN configuration default parameters, then downloading the
default setup to the target ISDN ProxyServer.
Before You Start Loading your Software
Consider the following choices before you configure your ProxyServer and record your selections on
the following pages; then refer to them while loading your software.
Network Configuration
ü Network Switch Type_________________________________________
Select the network switch type your ISDN service provider uses at its local central office. You can set
the ProxyServer to NET3 (EuroISDN), or 1TR6 (German), AT&T 5ESS, DMS-100, or NI-1. If you do
not know the switch type, you can get the information from your ISDN service provider.
ü Data TEI_____________________________________________________
The Data TEI (Terminal Endpoint Identifier) is assigned to the data channel. Y ou can select “Auto TEI,”
a fixed TEI, number (from 0 to 63), or “Disabled.” A TEI is a number used by the central of fice switch to
uniquely identify each device that is connected to the network. When it uses dynamic TEI assignments
(Auto TEI), the central office switch assigns a TEI each time the ProxyServer connects to the network.
However, the ISDN service provider may assign a fixed TEI at subscription time, in which case you
must configure the ProxyServer with the fixed TEI number . You can also disable the channel, which
may be useful when multiple ProxyServers are attached to a network terminator bus.
ü Voice TEI___________________________________________________
The Voice TEI is the TEI assigned to the voice channel. You have the same choices as for the Voice
TEI: “Auto TEI,” a fixed TEI number (from 0 to 63), or “Disabled.”
ü Data SPID__________________________________________________
The ProxyServer must be configured with the Service Profile Identifier (SPID). The data SPID is
assigned by the local phone company and is for the specific Basic Rate Interface (BRI) line to which
the ProxyServer will be attached. The data SPID string can have up to 20 characters. The data
SPID is not used if the switch type is set to NET3.
Note: For DMS-100 switches, any ASCII character except the underline (_) character is valid. For
NI-1 and AT&T switches, only the digits 0-9 are valid.
ü Voice SPID__________________________________________________
The voice SPID is assigned by the local phone company and is for the specific BRI line to which the
ProxyServer will be attached. The voice SPID string can have up to 20 characters. The data SPID is
not used if the switch type is set to NET3.
Note: For DMS-100 switches, any ASCII character except the underline (_) character is valid. For
NI-1 and AT&T switches, only the digits 0-9 are valid.
ü Data Directory Number________________________________________
The data Directory Number (DN) is a telephone number that is assigned to the ProxyServer at
subscription time by the ISDN service provider. The DN is a string of up to 24 characters; valid
characters are 0-9, the * character, and the # character.
ü Voice Directory Number_______________________________________
The voice Directory Number (DN) is a telephone number that is assigned to the ProxyServer at
subscription time by the ISDN service provider. The DN is a string of up to 24 characters; valid
characters are 0-9, the * character, and the # character.
16
MTPSR1-202ST
Chapter 3 - Software Loading and Configuration
Call Control Parameters
ü Persistent DTR Dialing_______________________________________
A high DTR (Data Terminal Ready) signal on the Command port indicates that your computer or
terminal is ready to communicate with your ProxyServer. DTR normally goes high when a
communication program starts or is ready to dial. Persistent DTR dialing enables the ProxyServer to
automatically redial the number stored in memory location 0 whenever DTR is high and the serial port
does not have an active call. You may enable or disable this feature.
ü Calling Line Identification_____________________________________
Identifies whether the two endpoints of a connection are enabled or disabled. Since RING messages
only appear for ISDN data calls, the CLI feature does not define a means of conveying Calling Party
information to the terminal for ISDN voice calls. The CLI information is only included with the first
RING message for a given incoming call and appears as follows:
RING
FM: 5552000 TO: 5551000
If the Calling Party Number information is not included in the incoming SETUP message, the RING
message appears as follows:
RING
TO: 5551000
If the Called Party Number information is not included in the incoming SETUP message, the RING
message will appear as follows:
RING
FM: 5552000
If neither the Called Party Number, nor the Calling Party Number is included in the incoming SETUP
message, the RING message will contain no additional information.
ü Auto Protocol Detection - Always Unchecked (Disabled)
Identifies that automatic protocol detection is enabled or disabled for an ISDN data call. The default
setting is 0, which disables the Auto-Protocol Detection function.
ü Auto Answer Data Calls ____ __________ Rings to Answer__________
Select Auto Answer if you want your ProxyServer to automatically answer all incoming data calls (this
option does not affect the analog port). The Rings to Answer number, in the range of 1 to 255, selects
the number of rings the ProxyServer waits before answering an incoming call. The default is one ring.
Data Control
ü Data Protocol _______________________________________________
The data protocol, also known as the B-channel protocol and the rate adaption protocol, is the
“language” that is spoken over each 64 Kbps channel between two ISDN devices. The devices on
both ends of the ISDN link must use identical data protocols.
MLPPP Protocol (Not supported on the MTPSR1-202ST)
The MLPPP (Multi-Link PPP) protocol provides rates up to 64 Kbps per channel. This protocol uses
both B channels at once, providing an aggregate data transmission speed of 128 Kbps.
ü Dialing Method _______________________________________________
Select either the “Enbloc” or the “Overlap” dialing method for use when establishing a data call. Your
ISDN service provider determines the dialing method. The en bloc method is used for most ISDN
dialing; however, you can select the overlap method if you are working with a private network.
MTPSR1-202ST
17
ProxyServer User Guide
Loading your Software
The ProxyServer Install Software and User Guide are provided on the ProxyServer CD-ROM. The
CD-ROM is auto-detectable and should start automatically when inserted into your CD-ROM drive.
After you have configured your ProxyServer, you can install the User Guide on your hard drive (for
later viewing or printing) by clicking the Install Manuals icon on the Installation CD screen.
1. Before inserting the ProxyServer CD-ROM into your CD-ROM drive, determine whether you will
configure your ProxyServer over the LAN or directly from a local PC. For configuring over a
network, your PC must first be configured for network communications (i.e., TCP/IP stack must
be installed) and both the PC and the ProxyServer must be on the same physical LAN segment.
If you need to load the TCP/IP stack, refer to Chapter 5 in this User Guide.
2. Insert the ProxyServer CD-ROM into a CD-ROM drive on your local PC. The CD-ROM should
start automatically. However, it may take 10 to 20 seconds for the Multi-Tech Installation CD
screen to appear.
The Installation CD screen is displayed.
If the Multi-Tech Installation CD Screen does not appear automatically , click My Computer, then
right-click the CD-ROM drive icon and click Autorun.
3. When the Multi-Tech Installation CD Screen appears, click the Install Software icon.
4. The ProxyServer Setup Welcome screen is displayed.
Press Enter or click Next> to continue.
18
MTPSR1-202ST
Chapter 3 - Software Loading and Configuration
5. The Choose Destination Location dialog box is displayed. Follow the on-screen instructions to
install your ProxyServer software.
You can choose either the default destination by clicking Next > or click Browse to choose a
different destination folder for your ProxyServer software. Multi-Tech recommends that you
accept the default folder, C:\ProxyServer 2.10.
6. The Select Program Folder dialog box enables you to name the Program Folder for the
ProxyServer files. You can select the default name, ProxyServer 2.10, or name it anything you
like.
Click Next> to continue.
7. The ProxyServer Setup dialog box asks if you are configuring your ProxyServer through the
COM port of your PC or over the LAN (IP).
If you are configuring the ProxyServer over your network, click OK to continue.
If you need to configure your ProxyServer through the Command port, follow the instructions in
the dialog box for selecting the COM Port, then click OK to continue.
MTPSR1-202ST
19
ProxyServer User Guide
8. The Setup Complete dialog box is displayed.
Click Finish to continue.
9. The “Do you want to download wizard setup?” dialog is displayed.
The Wizard Setup screens enable you to input basic configuration information needed to
configure your ProxyServer. These screens guide you through the process of entering your LAN
address, Net Mask information and your WAN, DHCP Server, and Domain Name Server entries.
All entries display in their respective dialog boxes when accessed from the Main menu.
Click Yes to download the wizard setup; clicking No takes you to the program group (icons)
where you can choose any of eight ProxyServer utility programs.
10. If you are configuring your ProxyServer over the network, the IP Address Reconfiguration
dialog box is displayed showing the default IP and MAC addresses of all detected ProxyServers
in the top window and a suggested IP address in the lower window .
In the top window, select the ProxyServer you want to configure, then check the IP address in the
lower window.
The IP Address is only a proposed address. You must verify that this suggested address does
not conflict with the IP address of any other device currently on your network. If an address
conflict exists, change the contents of this field to assign a unique address to your ProxyServer.
Click OK when you are ready to continue.
20
MTPSR1-202ST
IP Wizard Setup
The IP Wizard Setup dialog box guides you through the process of assigning LAN and WAN IP ports
address information and provides an option to use the ProxyServer’s built-in DHCP Server if your
LAN is not already running a DHCP Server which automatically assigns client IP addresses. If you
choose to enable the built-in DHCP Server , you are given the option of also enabling the Domain
Name Server.
11. Follow on-screen instructions to configure the IP Ports, DHCP Server, and Domain Name Server.
Note: If you plan to use the ProxyServer’s DHCP server , disable any other DHCP server
operating on the local/private LAN to prevent clients from receiving IP addresses from two
independent sources.
Chapter 3 - Software Loading and Configuration
If necessary , obtain Primary and Secondary DNS IP addresses from the DNS tab under Network/
Protocol (or TCP/IP)/Properties or from your ISP.
Highlight the WAN option in the Select Port window to display W AN setup information.
12. The IP Wizard Setup dialog box displays the WAN setup information.
Follow the on-screen instructions to configure the WAN port. If you want the W AN port configured
for Remote Access, click the Remote Access to be enabled? check box and then enter the
remote IP address in the Remote Address field.
Click OK when you are satisifed with the IP Wizard Setup.
MTPSR1-202ST
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ProxyServer User Guide
13. The ISDN Configuration Default Parameters dialog box is displayed.
In the Default Configurations window, click on the default configurations supplied by your local
ISDN service provider. Refer to your entry in Network Switch Type in Before You Start Loading
Your Software in this chapter.
14. Place your cursor in the ISDN Dial Number field and enter the telephone number supplied by
your Internet service provider. The telephone number can be a standard local number or it can
include a long distance prefix.
Note: Some Internet service providers require only that you enter the phone number you call for
ISDN service.
15. If the phone number is all your Internet service provider requires, click the OK button and go to
step 21 to continue loading your software. However, if your Internet service provider requires that
you enter additional parameters, continue with step 16.
16. Click the Data TEI field in the Network Parameters group. Refer to your Data TEI entry in the
Network Configuration section in Before You Start Loading Your Software. If the Data TEI is
different, click the drop-down list arrow and click the selection that corresponds to the Data TEI
supplied by Internet service (i.e., Disabled, Auto TEI, or zero to 63).
17. Click the Voice TEI field in the Network Parameters group. Refer to your Voice TEI entry in the
Network Configuration section in Before You Start Loading Your Software. If the V oice TEI is
different, click the drop-down list arrow, then click the selection that matches the Voice TEI
supplied by your Internet service (i.e., Disabled, Auto TEI, or zero to 63).
18. If your ISP or Remote Access Server (RAS) uses Point-to-Point Protocol (PPP), click the User
Name field in the Authentication group and enter your user name. If SLIP protocol is used by
your ISP or RAS, authentication is provided in script form.
19. If your ISP or RAS uses Point-to-Point Protocol (PPP), click the Password field in the
Authentication group and enter your password. If SLIP protocol is used by your ISP or RAS,
authentication is provided in script form.
20. Depending on your default configuration, the US Parameters group or the Europe Parameters
group will be active.
If the US Parameters group is active, enter the Data SPID supplied by your local phone
company which you recorded in Before You Start Loading Your Software.
21. Click the OK button to continue loading your software.
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Chapter 3 - Software Loading and Configuration
22. The Checking ProxyServer dialog box is displayed.
The Setup utility is "Ready to Download wizard Setup”. Click OK to proceed.
23. The Writing Setup dialog box is displayed as the setup configuration is written to the
ProxyServer.
24. During the reboot, the Fail LED will be ON. Wait for the Fail LED to go OFF (approximately two
minutes).
25. Y ou are returned to the Multi-Tech Installation CD screen where you now have the option to
install (on your PC’s hard drive) Acrobat Reader (by clicking the Acrobat icon) and/or the User
Guide (by clicking the Install Manuals icon, selecting MTPSR1-202ST, and clicking OK). The files
will install at C:\Program Files\Multi-T ech Systems, Inc.\PSR1-202\Documentation unless you
browse and select an alternate directory for installation.
At this time your ProxyServer is operational. Verify that each client PC has an IP stack loaded,
workstation IP address assigned, gateway pointed to the ProxyServer, and the DNS name(s)
supplied by the ISP are entered. Refer to Chapter 5 for Client Setup information.
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ProxyServer User Guide
Setting Up Your Remote User Database
The remote user database lets you enter information about your remote users. Each WAN port can
be configured as either a dial-out Proxy or a dial-in RAS. If you support remote dial-in, then the
remote user database needs to be created.
1. Win3.1 users - From the Program Manager, click the Remote User Data Base icon.
Win98/95 and WinNT users - From your desktop, click the Start button, point to Programs,
then ProxyServer 2.10, and then click Remote User Data Base.
2. The Users List dialog box is displayed.
Click the Add button
3. The Add Users dialog box is displayed.
4. Build your user database by filling in the following fields for each user.
User Name.
The User Name can have as many as 39 characters. All printable characters are permitted with
the restriction that a blank cannot appear in the user name. The user name is treated as a case
insensitive string in dial-in and dial-out applications.
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Chapter 3 - Software Loading and Configuration
User Password.
The User Password can have as many as 7 characters. In places where the password is used
as a character string, it is treated as a case insensitive string. Elsewhere (PPPs CHAP), it is
treated as a case sensitive pattern.
Call Back Security Enabled
This parameter is of use in dial-in applications where the user is required to be called back at a
specific location. Enabling this parameter results in having the administrator assigning the
callback parameters. Disable this if the user is to be permitted to choose the callback number
and callback delay .
Call Back Number
The callback number is editable only if callback security is enabled. This is the number where
the user will be called back. The user cannot choose the location where he wants to be called
back.
Call Back Delay
Call back delay is editable only if callback security is enabled. This specifies the duration after
which the user will be called back at the administrator-assigned number.
Dial In Ports
This allows you to select the port over which the user is permitted to dial into the ProxyServer.
Dial Out Ports
This allows you to select the port over which the user is permitted to dial out from the
ProxyServer.
5. As each user is defined in your database, click the OK button and the Users List dialog box is
displayed. Click the Add button to continue adding users to your database.
6. When you have added all your users to the data base, from the Users List dialog box, click the
Download button to load the database into the ProxyServer .
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Chapter 4 - ProxyServer Software
ProxyServer User Guide
Introduction
This chapter describes the ProxyServer software and explains how to make changes to the
configuration of your ProxyServer. The major configuration parameters were established during
the loading of the software (Chapter 3). The ProxyServer software and configuration utilities allow
you to make changes to that initial configuration.
The ProxyServer software allows you to refine your configuration based on your network
connections. The software is based on a main menu (Proxy Setup) that allows you to consider all
the parameters for a particular feature (e.g., Internet access, DHCP Server addressing, and
Virtual Server mapping). These features, along with others are discussed in detail in the
ProxyServer Configuration section later in this chapter.
The other five configuration utilities offer additional functionality. Wizard Setup guides you
through the initial configuration and software downloading, as described in Chapter 3. Download
Firmware allows you to download new versions of firmware when enhancements become
available. The Configuration Port Setup utility allows you to change the method by which you
access the ProxyServer (i.e., direct connection of a PC to the Command Port on the ProxyServer,
or via your network connection to the LAN port on the ProxyServer). The Uninstall ProxyServer
Configuration utility is designed to remove the software from your PC. The WAN Device
Configuration utility will open the Print Console, a terminal emulation program that will enable
you to configure any external devices connected to the WAN ports. The Remote User Data Base
option allows you to enter information regarding your remote users; and, the Upgrade Proxy
feature allows you to download software updates from Multi-Tech System’s FTP site.
Note: The WAN Device Configuration utility is only supported if you are directly connected to
the ProxyServer. This Utility is not supported when accessing the ProxyServer via the network.
Your ProxyServer software includes the ProxyServer on-line Help system. The Help is designed
to be context sensitive. Clicking the Help button within a given dialog will provide definitions and
recommended values for each button, option, and field for that dialog. In some instances, you will
also be presented with a list of related topics that can be displayed by clicking the green,
underlined text. In addition, you can search the entire Help system (via the Index tab) for
definitions and references to specific terms, fields, and recommended values where applicable.
Before You Begin
The ProxyServer software operates in a Microsoft Windows environment. Your ProxyServer
program group contains all of the utilities described above, and is accessible in Windows by
clicking Start | Programs | ProxyServer 2.10 | (utility), or by double-clicking the utility icon in the
program group in My Computer. The program group is shown here:
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Proxy Setup
All changes to your ProxyServer configuration are initiated through the Proxy Setup dialog box or
Main menu. To view or change your ProxyServer configuration in Windows 98/95 and Windows NT,
click Start | Programs | ProxyServer 2.10 | ProxyServer Configuration. You can also start the
ProxyServer Configuration from My Computer by double-clicking the Proxy.210 folder on your local
drive, then double-clicking on the Roucon.exe file. After loading, the Proxy Setup menu will appear.
Chapter 4 - ProxyServer Software
The Proxy Setup menu consists of 13 buttons, eleven of which allow you to display and change the
IP settings, define the WAN ports, change features such as the Internet, DHCP Server, ProxyServer,
and virtual Servers, display WAN port Statistics, control activation of Telnet, TFTP, and WEB servers
and dumb terminal management, test the communications link, print messages received from the
target ProxyServer, and download setup information to the ProxyServer.
The two outer buttons in the bottom row enable you to open the on-line Help system and end (Exit) a
Proxy configuration session.
Note: Pressing the Built-In T est button displays the Diagnostics dialog box which allows you to
perform certain hardware tests on the LAN and WAN links. The Print Console option brings up the
console terminal that displays any print message received from the ProxyServer.
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ProxyServer User Guide
Changing IP Parameters
The IP Setup dialog box displays the IP addressing for your LAN and W AN ports that were
established during your initial configuration. The IP Setup dialog box allows you to change any of the
original parameters.
The IP Setup dialog box displays the unique LAN address and net mask you established during your
initial configuration. If you are using your ProxyServer in an Internet application with one or more of
the WAN ports connected to the Internet and your ISP is dynamically assigning addresses to those
WAN ports, then you will want to leave the ISP Assigns Dynamic Address option active.
If you wanted to change a WAN port to support a static IP address, you would select the WAN port
and disable the ISP Assigns Dynamic Address option. This activates the IP Address and Net Mask
fields for that WAN port. You then need to enter a static IP address in the IP Address field and
assign an appropriate net mask in the Net Mask field. Then you would want to check the WAN Setup
dialog box and establish the Port Type for the selected WAN port, e.g., if the WAN port is being used
for remote access, you would want to enable the RAS Enable option; if the port is being used as a
dial in feature, you would want to enable the Dial in Only option in the Port T ype group.
If you wanted to change a WAN port to dial out to a telephone number other than the Internet, you
would select the WAN port and disable the ISP Assigns Dynamic Address option. This activates
the IP Address and Net Mask fields for that WAN port. You then need to enter a WAN port IP address
in the IP Address field and assign an appropriate net mask in the Net Mask field. You would then
need to check the WAN Setup dialog box and change the Port Type for the selected WAN port to
enable the Dial Out option and enable the Asynchronous Gateway (AG Enable) option.
If you wanted to change a WAN port to be available for remote access, you would select the WAN
port and disable the ISP Assigns Dynamic Address option. This activates the IP Address and Net
Mask fields for that WAN port. You then need to enter a WAN port IP address in the IP Address field
and assign an appropriate net mask in the Net Mask field. You would then need to check the WAN
Setup dialog box and change the Port T ype for the selected WAN port to enable the Dial In option
and enable the Remote Access Server (RAS Enable) option.
The DHCP (Dynamic Host Configuration Protocol) group allows IP addresses to be assigned by a
DHCP Server . In such cases, a PPP client connected to the WAN port will be on the same IP network
as the LAN port. Because the DHCP Server automatically assigns an IP Address for a PPP client
coming up on a “Client Only” WAN port, this feature can save IP addresses that otherwise would have
been taken up by the WAN port.
To enable DHCP, you must check the Client box and enter the IP address of the external DHCP
Server (e.g., Microsoft’s DHCP feature) in the Server Address field. The Server Address is assigned
by your systems administrator.
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