Page 1
what’s it do?
MultiVOIP is ideal for multi-location businesses looking to reduce toll
charges between frequently called sites. MultiVOIP is a voice over IP
gateway that integrates seamlessly into your data network and operates
alongside existing PBXs, or other phone equipment to simply extend
voice capabilities to remote locations. It is designed
investments you’ve already made in your data and voice network
infrastructure.
Office-to-office communication
A MultiVOIP network can be as small as two offices or as large as
hundreds of offices. Each office installs and configures a MultiVOIP on
their network and connects it to their existing phone equipment to begin
placing calls, sending faxes, or making modem connections to the other
offices on the VOIP network.
Off-net calling
Telecommuters or customers off the IP network can make free long
distance calls by dialing into a local MultiVOIP and placing toll-free calls
to any location on the VOIP network. You can even have a MultiVOIP at
a remote site dial a local phone number for a free person-to-person
long distance call.
Create off-premise extensions
Extend the reach of your PBX into home office locations. Simply
connect a MultiVOIP gateway to the PBX at the corporate office,
and another MultiVOIP gateway at the remote office. Now, anyone
can place calls to the remote office by simply dialing an extension
number. To extend your PBX to a building across the street, utilize a
wireless bridge to connect the two networks. Now, you have voice
and data connectivity without having to lay cables or paying monthly
charges for dedicated lines.
Replace expensive tie lines
A corporation that utilizes tie lines to connect branch office PBXs to
the corporate PBX can now use the company’s IP-based Wide Area
Network to complete the call.
MultiV IP
voice/fax over ip gateway
US/CAN
EURO/ROW
Global*
EURO/ROW
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Page 2
what’s it do?
MultiVOIP is ideal for multi-location businesses looking to reduce toll
charges between frequently called sites. MultiVOIP is a voice over IP
gateway that integrates seamlessly into your data network and operates
alongside existing PBXs, or other phone equipment to simply extend
voice capabilities to remote locations. It is designed
to help you maximize
investments you’ve already made in your data and voice network
infrastructure.
Office-to-office communication
A MultiVOIP network can be as small as two offices or as large as
hundreds of offices. Each office installs and configures a MultiVOIP on
their network and connects it to their existing phone equipment to begin
placing calls, sending faxes, or making modem connections to the other
offices on the VOIP network.
Off-net calling
Telecommuters or customers off the IP network can make free long
distance calls by dialing into a local MultiVOIP and placing toll-free calls
to any location on the VOIP network. You can even have a MultiVOIP at
a remote site dial a local phone number for a free person-to-person
long distance call.
Create off-premise extensions
Extend the reach of your PBX into home office locations. Simply
connect a MultiVOIP gateway to the PBX at the corporate office,
and another MultiVOIP gateway at the remote office. Now, anyone
can place calls to the remote office by simply dialing an extension
number. To extend your PBX to a building across the street, utilize a
wireless bridge to connect the two networks. Now, you have voice
and data connectivity without having to lay cables or paying monthly
charges for dedicated lines.
Replace expensive tie lines
A corporation that utilizes tie lines to connect branch office PBXs to
the corporate PBX can now use the company’s IP-based Wide Area
Network to complete the call.
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Page 3
psqm scores:
The lower the better.
An independent product review conducted by
Internet Telephony magazine (March 1999).
Save thousands of dollars each month
MultiVOIP can save your company substantial amounts in long distance
charges. Even if your company uses one of the most inexpensive calling
plans, a MultiVOIP network can quickly return your investment and begin
paying you back.
long distance minutes/ MultiVOIP
locations MultiVOIP cost cost/minute line/day payback
Central Site/ $1999 $0.04 90 139 days
California mvp410 (4 lines)
Remote Site/ $1099 $0.06 60 153 days
Chicago mvp210 (2 lines)
Partner Site/ $1099 $0.08 60 115 days
United Kingdom mvp210 (2 lines)
Easy integration
With MultiVOIP, you avoid the hassle and expense of replacing your existing
routers, WAN connections or phone systems required by other VOIP
solutions. MultiVOIP simply plugs into your Ethernet network. Neither
your phone service or network is placed at risk. Minimum requirements:
• Ethernet network
• WA N connection
• IP addresses
Award-winning voice quality
With MultiVOIP, you’ll experience
consistent toll-quality voice connections.
Using the Perceptual Speech
Quality
Measurement (PSQM),
Internet Telephony magazine found
that MultiVOIP delivered exceptional
voice quality
.In
fact, MultiVOIP
outranked the competition.
Interoperability
MultiVOIP utilizes the H.323 and SIP protocols to provide complete interoperability with other Internet telephony solutions. The inbound IP call
protocol is automatically detected and the voice channel is dynamically
configured to match. The outbound IP call protocol is configured with the
phone number allowing you the flexibility to call H.323 or SIP devices
from the same port. In addition, MultiVOIP also supports T.38 real-time
fax relay for interoperability among other VOIP epuipment.
PSTN fail-over
PSTN fail-over allows MultiVOIP to automatically route calls over the PSTN
network when the IP network is congested or completely down. This feature
heightens reliability and augments QoS when conditions threaten to under-
mine voice quality. Utilizing user definable controls, MultiVOIP continually
checks if the LAN/WAN is threatened by packet loss, jitter or latency, or to see if
the network is completely down. If it detects a problem, MultiVOIP switches to
“survivability mode” transparently routing all calls over PSTN lines connected
to the MultiVOIP gateway. MultiVOIP continues to monitor the connection and
automatically switches back to the LAN/WAN once the conditions improve.
Advanced speech technologies
MultiVOIP supports the Differentiated Services (DiffServ) Quality of Service
(QoS) protocol which sets priorities for voice and fax traffic and allows
transparent delivery. DiffServ helps move time-sensitive voice traffic across
even low-bandwidth WAN connections, like 56K and ISDN, with the priority
and quality required by voice. Other features such as adaptive echo cancella-
tion, forward error correction, bad frame interpolation, tunable latency and
dynamic jitter buffers, further enhance voice quality.
Complete support for multiple telephony interfaces
For maximum investment protection, the MultiVOIP two, four and eight-port
models accommodate changing communication needs by providing a
programmable FXS/FXO and an E&M interface for each port. This allows
MultiVOIP to connect directly to a phone, fax machine, key phone system or
PBX. It automatically detects whether the incoming call is a voice or fax call.
The single port MultiVOIP supports FXS and FXO interfaces, while the digital
MultiVOIP connects directly to a PBX or PSTN line via T1, E1 or PRI.
Bandwidth management
Bandwidth is used only when someone is speaking. The silence suppression/
Voice Activity Detection (VAD) feature is an option that frees unused call band-
width for data traffic. This is significant, since callers are usually silent for
60
percent of a call. When using silence suppression, MultiVOIP also offers
Comfort Noise Generation (CNG) at the receiving end so the user knows the line
has not dropped. In addition, MultiVOIP supports voice compression standards
like G.729 (8:1) and G.723 (10:1). These standards help minimize the bandwidth
required for voice. G.723, for instance, is the maximum compression rate
and requires only 5.3K bps (plus an added 7-8K bps for IP overhead). Even at
maximum compression, your VOIP solution will still provide toll-quality voice.
No user training required
MultiVOIP provides single stage dialing by utilizing a Uniform Dialing Plan that
is consistent with the E.164 (PSTN) standard numbering plan. This includes
automatic appending and stripping of digits to dialed numbers to ensure that
users will not require additional training to make VOIP calls. In fact, placing
calls with MultiVOIP is like using your existing phone system.
toll-free voice/fax communications
pstn voice quality
connects directly to phones, fax or pbx
turnkey solution
PBX trunk Phone/Fax or PBX extensions
Page 4
Management
MultiVOIP is easily managed using a Windows-based software application,
web browser, or SNMP.
software called MultiVOIPManager which provides central site configuration,
management and call monitoring for all MultiVOIP gateways on the network.
It utilizes
a Windows interface that makes it easy to view events
tracking, live use reporting, call history, and voice quality statistics. In addi-
tion, MultiVOIPManager eases administration by automatically e-mailing call
logs based on volume or time.
Supplementary services
MultiVOIP supports H.450 supplementary services to provide for call transfer,
call forwarding, call hold, call waiting, and name identification. It also supports
Q.SIG, an inter-PBX signaling protocol, for networking PBX supplementary
services in a multi- or uni-vendor environment. In addition, MultiVOIP sup-
ports SIP extensions providing call forward and call transfer capabilities.
Integrated gatekeeper
The MultiVOIP family now includes models with an integrated gatekeeper to
facilitate call management in a Voice over IP network. These cost-effective
MultiVOIP gateways provide centralized phone book management as well as
deliver the power to define and control how H.323 voice traffic is managed
Avaya small office media gateway solution
Avaya and Multi-Tech have partnered together to provide an affordable
small office media gateway solution that delivers the features of Avaya’s
MultiVantage™ software to the branch offices of large corporations. The
Multi-Tech MultiVOIP gateway, with integrated gatekeeper, cost-effectively
extends the call features and networking benefits of a centralized Avaya
Media Server to small branch offices, utilizing traditional analog devices, over
an IP infrastructure. MultiVOIP also renders local office survivability, in the
case of a LAN or WAN failure, by providing local, reliable PSTN trunking.
An independent product review conducted by
Internet Telephony magazine (March 1999).
PSTN fail-over
PSTN fail-over allows MultiVOIP to automatically route calls over the PSTN
network when the IP network is congested or completely down. This feature
heightens reliability and augments QoS when conditions threaten to undermine voice quality. Utilizing user definable controls, MultiVOIP continually
checks if the LAN/WAN is threatened by packet loss, jitter or latency, or to see if
the network is completely down. If it detects a problem, MultiVOIP switches to
“survivability mode” transparently routing all calls over PSTN lines connected
to the MultiVOIP gateway. MultiVOIP continues to monitor the connection and
automatically switches back to the LAN/WAN once the conditions improve.
Advanced speech technologies
MultiVOIP supports the Differentiated Services (DiffServ) Quality of Service
(QoS) protocol which sets priorities for voice and fax traffic and allows
transparent delivery. DiffServ helps move time-sensitive voice traffic across
even low-bandwidth WAN connections, like 56K and ISDN, with the priority
and quality required by voice. Other features such as adaptive echo cancellation, forward error correction, bad frame interpolation, tunable latency and
dynamic jitter buffers, further enhance voice quality.
Complete support for multiple telephony interfaces
For maximum investment protection, the MultiVOIP two, four and eight-port
models accommodate changing communication needs by providing a
programmable FXS/FXO and an E&M interface for each port. This allows
MultiVOIP to connect directly to a phone, fax machine, key phone system or
PBX. It automatically detects whether the incoming call is a voice or fax call.
The single port MultiVOIP supports FXS and FXO interfaces, while the digital
MultiVOIP connects directly to a PBX or PSTN line via T1, E1 or PRI.
Bandwidth management
Bandwidth is used only when someone is speaking. The silence suppression/
Voice Activity Detection (VAD) feature is an option that frees unused call bandwidth for data traffic. This is significant, since callers are usually silent for
60
percent of a call. When using silence suppression, MultiVOIP also offers
Comfort Noise Generation (CNG) at the receiving end so the user knows the line
has not dropped. In addition, MultiVOIP supports voice compression standards
like G.729 (8:1) and G.723 (10:1). These standards help minimize the bandwidth
required for voice. G.723, for instance, is the maximum compression rate
and requires only 5.3K bps (plus an added 7-8K bps for IP overhead). Even at
maximum compression, your VOIP solution will still provide toll-quality voice.
No user training required
MultiVOIP provides single stage dialing by utilizing a Uniform Dialing Plan that
is consistent with the E.164 (PSTN) standard numbering plan. This includes
automatic appending and stripping of digits to dialed numbers to ensure that
users will not require additional training to make VOIP calls. In fact, placing
calls with MultiVOIP is like using your existing phone system.
PBX trunk Phone/Fax or PBX extensions
Page 5
Management
MultiVOIP is easily managed using a Windows-based software application,
web browser, or SNMP.
Multi-Tech also includes its own SNMP management
software called MultiVOIPManager which provides central site configuration,
management and call monitoring for all MultiVOIP gateways on the network.
It utilizes
a Windows interface that makes it easy to view events
like usage
tracking, live use reporting, call history, and voice quality statistics. In addition, MultiVOIPManager eases administration by automatically e-mailing call
logs based on volume or time.
Supplementary services
MultiVOIP supports H.450 supplementary services to provide for call transfer,
call forwarding, call hold, call waiting, and name identification. It also supports
Q.SIG, an inter-PBX signaling protocol, for networking PBX supplementary
services in a multi- or uni-vendor environment. In addition, MultiVOIP supports SIP extensions providing call forward and call transfer capabilities.
Integrated gatekeeper
The MultiVOIP family now includes models with an integrated gatekeeper to
facilitate call management in a Voice over IP network. These cost-effective
MultiVOIP gateways provide centralized phone book management as well as
deliver the power to define and control how H.323 voice traffic is managed
over IP networks. With the integrated gatekeeper, network
managers can configure, monitor and manage
the activity of registered end points. In
addition, they can set policies and control
network resources, such as bandwidth
usage, to ensure optimal implementation.
Avaya small office media gateway solution
Avaya and Multi-Tech have partnered together to provide an affordable
small office media gateway solution that delivers the features of Avaya’s
MultiVantage™ software to the branch offices of large corporations. The
Multi-Tech MultiVOIP gateway, with integrated gatekeeper, cost-effectively
extends the call features and networking benefits of a centralized Avaya
Media Server to small branch offices, utilizing traditional analog devices, over
an IP infrastructure. MultiVOIP also renders local office survivability, in the
case of a LAN or WAN failure, by providing local, reliable PSTN trunking.
Success is about communication.
Multi-Tech is about making it easier.
We create better ways of sharing
information— remotely and over
the Internet. Multi-Tech solutions
set the standard for efficient and
effective communication in an
information-hungry age. Our prod-
ucts are known for their reliability,
performance and flexibility. With
Internet access, remote access and
telephony products, Multi-Tech is
creating a world where technically,
everything’s possible.
Kudos!
Teleconnect Product of the Year
Teleconnect Editor’s Choice
Internet World Best of Show
Computer Reseller News
Test Center Recommended
Government Computer News
Editor’s Choice
Yo u be
the judge.
Call our toll-free demo
1-877-tryvoip and hear
for yourself how clear
the connection
can be!
Page 6
like usage
who’sMulti-Tech?
Success is about communication.
Multi-Tech is about making it easier.
We create better ways of sharing
information— remotely and over
the Internet. Multi-Tech solutions
set the standard for efficient and
effective communication in an
information-hungry age. Our prod-
ucts are known for their reliability,
performance and flexibility. With
Internet access, remote access and
telephony products, Multi-Tech is
creating a world where technically,
everything’s possible.
Yo u be
the judge.
the connection
can be!
Page 7
The Multi-Tech MultiVOIP provides
toll-free voice and fax communica-
tions over the Internet or Intranet.
By integrating voice and fax into
your existing data network, you
can
realize substantial savings on
inter-office long distance toll
charges. The MultiVOIP family is
available in analog and digital
models ranging from one to 60
ports. MultiVOIP products connect
directly to phones, fax machines,
modems, key systems, or a PBX
to provide real-time, toll-quality
voice connections to any office on
your VOIP network.
world headquarters
tel: (763) 785-3500
(800) 328-9717
www.multitech.com
multi-tech systems (france)
tel: +(33) 1-64 61 09 81
multi-tech systems (uk)
tel: +(44) 118 959 7774
MultiVOIP, Multi-Tech & the Multi-Tech logo are trademarks
of Multi-Tech Systems, Inc.All other Trademarks or registered
trademarks are the property of their respective owners.
©
2002 Multi-Tech Systems, Inc. All rights reserved.
10/02 86002030
dimensions
1-port model:
4.3"w x 1.0"h x 5.6" d; 8 oz
10.8 cm x 2.5 cm x 14.2 cm; 23 kg
2-port models:
6.2"w x 1.4"h x 9.0" d; 2 lbs
15.8 cm x 3.6 cm x 22.9 cm; 0.92 kg
4- & 8-port models:
17.4"w x 1.75"h x 8.5" d; 7.7 lbs
44.2 cm x 4.5 cm x 21.6 cm; 3.5 kg
digital models:
17.4"w x 1.75"h x 8.75" d; 7.5 lbs
44.2 cm x 4.5 cm x 22.2 cm; 3.4 kg
certification
emc: FCC Part 15 Class A, EN55022 EN55024,
EN61000-3-2, EN61000-3-3
safety: CE, UL 60950, EN60950, cUL, TS001
telcom: FCC Part 68, CS-03, TBR21
protocols
H.323 V4, SIP (RFC 3264), H.450.2-H.450.4,
H.450.6 and H.450.8, RTP, RTCP, SMTP, Q.931,
Q.Sig, T.38 and Group 3 fax relay, modem relay
bandwidth management
G.711, G.723, G.726, G.727, G.729 and
proprietary voice compression, silence
suppression, VAD, CNG
voice quality
DiffServ, G.165, G.168, adaptive echo
cancellation, forward error correction,
bad frame interpolation, tunable latency,
dynamic jitter buffer
management
Web browser, Windows, SNMP agent,
MultiVOIPManager, Syslog, flash upgradeable
power
voltage & frequency: 115v/240v AC, 47-60 Hz
power consumption: 1-port - 4.5w; 2-port - 19w;
4- & 8-port - 46w; Digital models - 27w
analog models
number of ports: 1, 2, 4, or 8
port interface: FXS, FXO & E&M support on each port
FXS interface: KTS, telephone set, or fax; ground & loop start
FXO interface: PBX station, CO line; 2-wire, loop start
E&M interface: PBX E&M trunk; 2- or 4-wire
E&M signal types: I through V
dialing: DTMF or pulse; RFC 2833 (DTMF out-of-band)
connectors: 1 RJ-48 (E&M); 1 RJ-11 (programmable FXS or FXO) per port
digital models
number of trunks: 1 or 2 (T1/PRI-24 or 48 Channels, E1/PRI-30 or 60 Channels)
signaling: T1-CAS/Robbed bit signaling Clear Channel, Fractional;
E1-MFC/R2; PRI-National ISDN 2, 4ESS, 5ESS, DMS100,
Austel ISDN, ETSI, France Telcom, HK Telcom, NTT
and KDD Japan, Korean Operator
line code: T1-AMI or B8ZS; E1-AMI or HDB3
frame format: T1-ESF or D4 (SF); E1-16 Frame plus CRC
connectors: 1 or 2 RJ-48
lan port
interface: 10/100BaseT; 10BaseT (single port models)
format: Ethernet/Ethernet II or SNAP
command port
1-, 2-port and digital interface: RS-232C/D; RJ-45 (RJ-45 to DB9 cable included)
4- & 8-port interface: RS-232C/D; DB25
speed & format: 115.2K bps asynchronous
†
MVP130 supports FXS and FXO.
ordering information
analog description region
mvp130
mvp210 2-Port voip Gateway Global*
mvp210-g 2-Port voip Gateway/Gatekeeper Global*
mvp410 4-Port voip Gateway Global*
mvp410-g 4-Port voip Gateway/Gatekeeper Global*
mvp810 8-Port voip Gateway Global*
mvp810-g 8-Port voip Gateway/Gatekeeper Global*
mvp2410 24-Port T1/PRI voip
mvp3010 30-Port E1/PRI voip
mvp428 4-Port Expansion Card
mvp24-48 24-Port T1/PRI Expansion Card US/CAN
mvp30-60 30-Port E1/PRI Expansion Card
+
Shipping Q1 2003.
*
Specify country when ordering.
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world headquarters
tel: (763) 785-3500
(800) 328-9717
www.multitech.com
multi-tech systems (france)
tel: +(33) 1-64 61 09 81
multi-tech systems (uk)
tel: +(44) 118 959 7774
MultiVOIP, Multi-Tech & the Multi-Tech logo are trademarks
of Multi-Tech Systems, Inc.All other Trademarks or registered
trademarks are the property of their respective owners.
©
2002 Multi-Tech Systems, Inc. All rights reserved.
10/02 86002030
dimensions
1-port model:
4.3"w x 1.0"h x 5.6" d; 8 oz
10.8 cm x 2.5 cm x 14.2 cm; 23 kg
2-port models:
6.2"w x 1.4"h x 9.0" d; 2 lbs
15.8 cm x 3.6 cm x 22.9 cm; 0.92 kg
4- & 8-port models:
17.4"w x 1.75"h x 8.5" d; 7.7 lbs
44.2 cm x 4.5 cm x 21.6 cm; 3.5 kg
digital models:
17.4"w x 1.75"h x 8.75" d; 7.5 lbs
44.2 cm x 4.5 cm x 22.2 cm; 3.4 kg
certification
emc: FCC Part 15 Class A, EN55022 EN55024,
EN61000-3-2, EN61000-3-3
safety: CE, UL 60950, EN60950, cUL, TS001
telcom: FCC Part 68, CS-03, TBR21
protocols
H.323 V4, SIP (RFC 3264), H.450.2-H.450.4,
H.450.6 and H.450.8, RTP, RTCP, SMTP, Q.931,
Q.Sig, T.38 and Group 3 fax relay, modem relay
bandwidth management
G.711, G.723, G.726, G.727, G.729 and
proprietary voice compression, silence
suppression, VAD, CNG
voice quality
DiffServ, G.165, G.168, adaptive echo
cancellation, forward error correction,
bad frame interpolation, tunable latency,
dynamic jitter buffer
management
Web browser, Windows, SNMP agent,
MultiVOIPManager, Syslog, flash upgradeable
power
voltage & frequency: 115v/240v AC, 47-60 Hz
power consumption: 1-port - 4.5w; 2-port - 19w;
4- & 8-port - 46w; Digital models - 27w
MultiV IP
voice/fax over ip gateway
analog models
number of ports: 1, 2, 4, or 8
port interface: FXS, FXO & E&M support on each port
†
FXS interface: KTS, telephone set, or fax; ground & loop start
FXO interface: PBX station, CO line; 2-wire, loop start
E&M interface: PBX E&M trunk; 2- or 4-wire
E&M signal types: I through V
dialing: DTMF or pulse; RFC 2833 (DTMF out-of-band)
connectors: 1 RJ-48 (E&M); 1 RJ-11 (programmable FXS or FXO) per port
digital models
number of trunks: 1 or 2 (T1/PRI-24 or 48 Channels, E1/PRI-30 or 60 Channels)
signaling: T1-CAS/Robbed bit signaling Clear Channel, Fractional;
E1-MFC/R2; PRI-National ISDN 2, 4ESS, 5ESS, DMS100,
Austel ISDN, ETSI, France Telcom, HK Telcom, NTT
and KDD Japan, Korean Operator
line code: T1-AMI or B8ZS; E1-AMI or HDB3
frame format: T1-ESF or D4 (SF); E1-16 Frame plus CRC
connectors: 1 or 2 RJ-48
lan port
interface: 10/100BaseT; 10BaseT (single port models)
format: Ethernet/Ethernet II or SNAP
command port
1-, 2-port and digital interface: RS-232C/D; RJ-45 (RJ-45 to DB9 cable included)
4- & 8-port interface: RS-232C/D; DB25
speed & format: 115.2K bps asynchronous
†
MVP130 supports FXS and FXO.
ordering information
analog description region
mvp130+1-Port FXS/FXO voip Gateway Global*
mvp210 2-Port voip Gateway Global*
mvp210-g 2-Port voip Gateway/Gatekeeper Global*
mvp410 4-Port voip Gateway Global*
mvp410-g 4-Port voip Gateway/Gatekeeper Global*
mvp810 8-Port voip Gateway Global*
mvp810-g 8-Port voip Gateway/Gatekeeper Global*
mvp2410 24-Port T1/PRI voip
Gateway
US/CAN
mvp3010 30-Port E1/PRI voip
Gateway
EURO/ROW
mvp428 4-Port Expansion Card
Global*
mvp24-48 24-Port T1/PRI Expansion Card US/CAN
mvp30-60 30-Port E1/PRI Expansion Card
EURO/ROW
+
Shipping Q1 2003.
*
Specify country when ordering.
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