Multitech MVP 410, MVP 210, MVP 2400, MVP 2410, MVP 3010 Service Manual

Product Update

82000280, Rev A.

Oct. 11, 2002

MVP-210/410/810
MVP-2400/2410
MVP-3000/3010

CONTENTS: A. Introduction

B. Feature Descriptions
C. Revised “Phone/IP Starter Configuration”
procedure for MultiVOIP Quick Start Guide

A. Introduction -- What’s new in the MultiVOIP 4.03/6.03

Software Release

This product update describes release-versi on 4.03 of the digital MultiVOIP software and
release-version 6.03 of the analog MultiVOIP software. It is a supplement to the MultiVOIP
Quick Start Guide (document # 82000251). All features and revisions introduced in the

4.03/6.03 software release are described fully in the User Guide that is included on the
MultiVOIP product CD.

This update covers only those features that you encounter when doing a q uick setup of a
voip unit, as summarized below.

New Feature Summary

1. Web Browser GUI After an IP address has been locally

assigned to the voip, configuration,
management, and operation can be done
over the IP netw ork using the we b
browser interface instead of the
Windows GUI.

2. SysLog Server Functionality in
the MultiVOIP unit

3. Supplementary Services
Features (H.450)

For H.323 operation only.
Not applicable to SIP.

4. Call Forwarding (H.450)

For H.323 operation only.
Not applicable to SIP.

We offer more details on each feature in the Feature Descriptions section (Section B).
Section C is an updated version of the “Phone/IP Starter Configuration” procedure.

It replaces and supersedes the procedure found on pages 14 and 15 of the MultiVOIP
Quick Start Guide (document #82000251). Revised procedure steps are marked “NEW.”

New capability for event logging within
the voip system.

Adds functionality of:
Call Hold,
Call Transfer,
Call Waiting, and
Call Name Identification

Forwarding can be general or based on
specified condition (like a busy line or no
answer after a specified number of
rings).

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B. Feature Descriptions

1. Web Browser Interface

Beginning with the 4.03/6.03 software release, you can configure and control the
MultiVOIP unit with a graphic user interface (GUI) based on the common web browser
platform (InternetExplorer6 or Netscape6 – or higher).

An IP address must first be assigned locally using the Windows GUI. Thereafter, all
additional configuration can be done vi a the web GUI.

While its appearance differs slightly, the content and orga nization of the web GUI is
essentially the same as that of the Windows GUI (except for logging).

The primary advantage of the web GUI is remote access for control and configuration. The
controller PC and the MultiVOIP unit itself must both be connected to the same IP net work
and their IP addresses mu st be known.

Once you’ve begun using the web browser GUI, you can go back to the MultiVOIP
Windows GUI at any time. However, you must log out of the web browser GUI before
using the MultiVOIP Windows GUI.

See steps 3 & 4 in the “Revised Phone/IP Starter Configuration” procedure (Section C).

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B. Feature Descriptions (continued)

2. SysLog Server Functions

Beginning with the 4.03/6.03 software release, MultiTech has built SysLog Server
functionality into the software of the MultiVOIP units. SysLog is a de facto standard for
logging events in network com munication systems.

The SysLog Server resides in the MultiVOIP unit itself. To implement this functionality,
you will need a SysLog client progr am (sometimes referred to as a “daem on”). SysLog
client programs, both paid and freeware, can be obtained from Kiwi Enterprises, among
other firms. See www.kiwisyslog.com. SysLog client programs essentially give you a
means of structuring console messages for convenience and ease of use.

MultiTech Systems does not endorse any particular SysLog client program. SysLog client
programs by any qualified provider should suff ice f or use with MultiVOIP units. Kiwi’s
brief description of their SysLog program indicates the typical scope of such programs.

“Kiwi Syslog Daemon is a freeware Syslog Daemon for the
Windows platform. It receives, logs, displays and forwards
Syslog messages from hosts such as routers, switches, Unix hosts
and any other syslog enabled device. There are many
customisable opti ons av ail able.”

See step 10 in the “Revised Phone/IP Starter Configuration” procedure (Section C).

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