Multitech MVP 200 User Guide
Voice / Fax over IP Networks
Standalone Voice/IP Gateway
Model MVP200
Quick Start Guide
Quick Start Guide
82098175 Revision A
MultiVOIP 200 (Model MVP200)
This publication may not be reproduced, in whole or in part,
without prior expressed written permission from Multi-Tech
Systems, Inc. All rights reserved.
Copyright © 1999, by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representations or warranties
with respect to the contents hereof and specifically disclaims any
implied warranties of merchantability or fitness for any particular
purpose. Furthermore, Multi-Tech Systems, Inc. reserves the right
to revise this publication and to make changes from time to time in
the content hereof without obligation of Multi-Tech Systems, Inc. to
notify any person or organization of such revisions or changes.
Record of Revisions
Revision Description
A Initial Release; covers software version 2.01.
(5/5/99)
Patents
This Product is covered by one or more of the following U.S.
Patent Numbers:
5.452.289; 5.453.986
Trademark of Multi-Tech Systems, Inc. is the Multi-Tech logo.
Windows is a registered trademark of Microsoft.
5.301.274; 5.309.562; 5.355.365; 5.355.653;
. Other Patents Pending.
TRADEMARK
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112
(612) 785-3500 or (800) 328-9717
Fax 612-785-9874
Tech Support (800) 972-2439
Fax-Back (612) 717-5888
http://www.multitech.com
Contents
Introduction ................................................................................... 4
Related Documentation................................................................. 5
MultiVOIP Application.................................................................... 6
Installing Y our MultiVOIP............................................................... 8
Unpacking Y our MultiVOIP.......................................................... 10
Safety Warnings.......................................................................... 10
Cabling Y our MultiVOIP................................................................11
Cabling Procedure .................................................................1 1
E&M Jumper Block Positioning Procedure ................................. 13
Phase 1: Configuring Your Master MultiVOIP ............................. 14
Software Loading .................................................................. 14
Phase 2: Configure Your Slave MultiVOIPs ................................ 30
Phase 3: Deploy the VOIP Network ........................................... 39
Limited Warranty ......................................................................... 42
Technical Support........................................................................ 43
FCC Declaration.......................................................................... 44
iii
MultiVOIP Quick Start Guide
Introduction
Welcome to Multi-Tech's new stand-alone Voice/IP Gateway, the
MultiVOIP, model MVP200. The MultiVOIP allows analog voice
and fax communication over an IP network. Multi-Tech’s new
voice/fax gateway technology allows voice and fax
communication to ride, with no additional expense, over your
existing IP network, which has traditionally been data-only . To
access this free voice and fax communication, all you have to do
is connect the MultiVOIP to your telephone equipment, and then
to your existing Internet connection. Once configured, the
MultiVOIP then allows voice and fax to travel down the same path
as your traditional data communications.
The MVP200 has two independent voice/fax channels (each with
three voice/fax interfaces), a 10 Mbps Ethernet LAN interface,
and a command port for configuration.
System management is provided through the command port
using bundled Windows® software which provides easy-to-use
configuration menus and a comprehensive on-line Help
system.
Figure 1. MultiVOIP
4
Introduction
Related Documentation
The MultiVOIP200 Quick Start Guide is intended to be used by
qualified systems administrators and network managers. This
quick start provides the necessary information for a qualified
person to unpack, cable, load software, and configure the unit
for proper operation.
A detailed MultiVOIP200 User Guide is also provided (on
diskette) with your unit and provides in-depth information on
the features and functionality of Multi-Tech’s MultiVOIP.
The diskette media is produced using Adobe AcrobatTM for
viewing and printing the user guide. To view or print your copy
of a user guide, load Acrobat ReaderTM on your system. The
Acrobat Reader is a free download from Adobe’s web Site:
http://www.adobe.com/prodindex/acrobat/readstep.html
Once loaded on your computer, launch the Reader and select
the .pdf file from the diskette.
The MultiVOIP200 User Guide is also available on Multi-Tech’s
Web site at:
http://www.multitech.com
Viewing and printing a user guide from the Web also requires
that you have the Acrobat Reader loaded on your system. T o
select the MultiVOIP200 User Guide from the MTS home page,
click Support | Manuals and then click MultiVOIP in the product
list. All MultiVOIP documents will be displayed and you can
choose
User Guide (MVP200)
to view or download the .pdf file.
5
MultiVOIP Quick Start Guide
MultiVOIP Application
In a typical MultiVOIP application, two or more MultiVOIPs are
deployed at various sites on the Internet. Each MultiVOIP is
assigned a static IP address that must be accessible from the
Internet.
Hub Hub
Router
IP Address
204.22.122.XXX
LAN LAN
RouterInternet
IP Address
204.56.39.XXX
Figure 2. Existing IP Network
When you have an existing network, all you have to do is
connect the MultiVOIP into your network, assign a specific
static IP address for the MultiVOIP, and then build your
personalized phone directory to communicate between
MultiVOIPs.
#101
Master MultiVOIP
IP Address
204.22.122.118
IP Address
Hub Hub
204.22.122.XXX
Router
Router IP Address
204.22.122.1
LAN LAN
Slave MultiVOIP
IP Address
204.56.39.XXX
RouterInternet
Router IP Address
204.56.39.10
#201
Channel 1Channel 1
Figure 3. Add MultiVOIPs to Existing IP Network
6
Introduction
A phone directory is maintained on one of the MultiVOIPs
which is configured as a “master.” This phone directory is
retrieved by the remaining “slave” MultiVOIPs on your IP
network.
Phone Book
# IP Address Channel Interface
101 204.22.122.118 1 FXS
201 202.56.39.100 1 FXS
Each phone number entry corresponds to a MultiVOIP’s IP
address and associated voice/fax channel number. With this
system, you need only update the “master” phone directory
when deploying additional MultiVOIPs to your IP network.
In the example application where analog telephones are
directly attached to the voice/fax channels; the user simply
picks up the attached phone and dials the extension of another
MultiVOIP. The phone on the remote MultiVOIP will ring and, if
answered, a conversation can take place.
7
MultiVOIP Quick Start Guide
Installing Your MultiVOIP
The basic steps of installing your MultiVOIP network involve
unpacking the units, connecting the cables, and configuring
the units using the included management software (MultiVOIP
Configuration). The recommended installation process
includes three phases that, when completed, result in a fully
functional Voice Over IP network. A general description of
each phase is provided below, and detailed instructions follow
throughout the rest of this section.
Phase 1: Configure and Install Your Master MultiVOIP
As the first step, the VOIP administrator configures the
MultiVOIP designated as the “Master” unit. This includes the
assignment of a unique LAN IP address, subnet mask, and
Gateway IP address; as well as the selection of appropriate
channel interface type for each of the Voice/Fax channels.
Once all connections have been made, the VOIP administrator
configures the unit and builds the Phone Directory Database
that will reside with the Master unit.
Phase 2: Configure Your Slave MultiVOIP(s)
Once Phase 1 has been completed, the administrator moves
on to configure the MultiVOIP(s) designated as “Slave” units.
Again, unique LAN IP addresses, subnet masks, and Gateway
IP addresses are assigned, and each V oice/Fax channel is
configured for the appropriate channel interface type. When
this is done, the Phone Directory Database option is set to
Slave, and the IP address of the Master MultiVOIP is entered.
Once all Slave units are configured, the process moves on to
Phase 3.
Phase 3: Deploy the VOIP Network
The final phase of the installation is deployment of the
network. Through the first two phases, the VOIP administrator
controls configuration, so when the Slave MultiVOIPs are sent
to their remote sites, the remote site administrators need only
to connect the units to their LAN and telephone equipment. A
8
Cabling
full Phone Directory Database (supplied by the Master
MultiVOIP) will be loaded into their unit within minutes of being
connected and powered up.
The final task of the VOIP Administrator is to develop the VOIP
Dialing Directory based on the Phone Directory Database and
telephone numbers of the interfacing telephone equipment; at
which point, a VOIP user can call any person on the VOIP
network.
9
MultiVOIP Quick Start Guide
Unpacking Your MultiVOIP
Remove all items from the box (See Figure 4).
MADE IN U.S.A
MADE IN U.S.A
Figure 4. Unpacking
Safety Warnings
Caution: Danger of explosion if battery is incorrectly replaced.
A lithium battery on the voice/fax channel board provides
backup power for the time keeping capability . The battery has
an estimated life expectancy of ten years.
When the battery starts to weaken, the date and time may be
incorrect. If the battery fails, the board must be sent back to
Multi-Tech Systems for battery replacement.
The E&M, FXS, and Ethernet ports are not designed to be
connected to a Public Telecommunication Network.
10
Cabling Your MultiVOIP
Cabling your MultiVOIP involves making the proper Power ,
Command Port, phone system, and Internet connections.
Figure 5 shows the back panel connectors and the associated
cable connections. The following paragraph details the steps
necessary for cabling your MultiVOIP.
Note: Before starting to cable your MultiVOIP, perform the
E&M Jumper Block Positioning Procedure if either voice/
fax channel (1 or 2) will be connected to an E&M trunk that
is a Type 1,3,4, or 5 rather than a Type 2 (the default).
Cabling Procedure
1 Connect the power supply to a live AC outlet, then
connect it to the MultiVOIP as shown in Figure 5. The
power connector is a 7-pin circular DIN connector.
Cabling
PSTN
Voice/Fax Channel 1
E&M FXS FXO
Voice/Fax Channel
1 & 2 Connections
E&M FXO
PBX
Voice/Fax Channel 2
FXS
FXO FXS E&M
Ethernet RS232
Command
10Base-T
1
0
Power
Power Connection
Command Port Connection
Network Connection
Hub
Figure 5. Cable Connections
2 Connect the MultiVOIP to a PC using the RJ-45 to DB9
(female) cable provided with your unit. Plug the RJ-45 end
of the cable into the Command port of the MultiVOIP and
connect the other end to the PC serial port you’re using.
See Figure 5.
11
MultiVOIP Quick Start Guide
3 Connect a network cable to the Ethernet 10Base-T
connector on the back of the MultiVOIP. Connect the other
end of the cable to your network.
4 If you are connecting a station device (e.g., analog
telephone, fax machine, or Key Telephone System (KTS)
to your MultiVOIP, connect the smaller end of a special
adapter cable (supplied) to the V oice/Fax Channel 1 FXS
connector on the back of the MultiVOIP and the other end
to the station device.
If you are connecting a PBX extension to your MultiVOIP,
connect the smaller end of a special adapter cable
(supplied) to the V oice/Fax Channel 1 FXO connector on
the back of the MultiVOIP and the other end to the PBX
extension.
If you are connecting an E&M trunk from a telephone
switch to your MultiVOIP, connect one end of an RJ-45
phone cord to the V oice/Fax Channel 1 E&M connector
on the back of the MultiVOIP and the other end to the
trunk.
If you are connecting to an E&M trunk, you need to ensure
that the E&M trunk jumper is in the correct position for the
E&M type trunk. The default E&M jumper position is E&M
type 2. To change the E&M jumper position, perform the
E&M jumper block positioning procedure.
5 Repeat the above step to connect the remaining telephone
equipment to each Voice/Fax Channel on your MultiVOIP.
6 Turn on power to the MultiVOIP by setting the power
switch on the back panel to the 1 (up, On) position. Wait
for the Boot LED on the MultiVOIP to go Off before
proceeding. This may take a couple of minutes.
Proceed to the Software Loading section to load the MultiVOIP
software.
12
Software Installation
E&M Jumper Block Positioning Procedure
Each voice/fax channel on the MultiVOIP has a separate E&M
jumper block, located near the jacks on the back panel of the
MultiVOIP. Each jumper block has 8 pairs of pins with a jumper
plug on three adjacent pairs of pins. The jumper plug must be
centered on the E&M type number (see Figure 6) that
matches the E&M connection for that channel. Perform the
following procedure if you need to move the E&M jumper block
from its default (Type 2) position.
1 Ensure that the external power supply is disconnected
from the MultiVOIP.
2 Turn the MultiVOIP upside down and remove the cabinet
mounting screw at the center back of the cabinet.
3 Turn the MultiVOIP right side up, then slide the base out
the rear of the cabinet.
Note: To change a jumper position, lift the jumper plug up
off the jumper block, then move it to the new position,
ensuring that the middle jumper of the jumper block is
centered on the E&M type number (1,3; 4; or 5) as shown
on Figure 6.
Back Panel Connectors
2
Channel 2
Note: Markings do not appear on board.
2
Channel 1
Figure 6. E&M Jumper Block Positions
Jumper Blocks
In Position 2
(Default)
1,3
Alternate Positions
4
5
13
MultiVOIP Quick Start Guide
Phase 1: Configuring Your Master MultiVOIP
Configuring your Master MultiVOIP involves software loading
and configuration.
Software Loading
The software loading procedure does not provide every screen
or option in the loading process. It is assumed that a technical
person with a thorough knowledge of Windows and the
software loading process is performing the installation.
Additional information on the MultiVOIP software is provided in
the User Guide supplied with your MultiVOIP.
If you are installing a MultiVOIP behind a firewall, you need to
add the following UDP ports to your firewall.
Q.931 Signaling, Ch1 [900] Q.931 Signaling, Ch2 [902]
Status [5000]
Ch1 RTP [5004] Ch1 RTCP [5005]
Ch2 RTP [5006] Ch2 RTCP [5007]
Refer to your firewall user documentation to enter and open
these ports.
1 Run Windows on the PC connected to the MultiVOIP.
2 Insert the MultiVOIP diskette labeled Disk 1 into the disk
drive on the PC connected to the MultiVOIP.
3
Win3.1 users
the Run dialog box, type a:\setup or b:\setup (depending
on the location of your floppy disk drive) in the Command
Line field and then click OK.
Win95/98/NT users
box click the down arrow and choose a:\setup or b:\setup
(depending on the location of your floppy disk drive), then
click OK.
14
- in Program Manager, click File | Run. In
- click Start | Run. In the Run dialog
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