Multitech MVP 120 User Guide

Standalone Voice/IP Gateway

Model MVP120

Proprietary Mode

Quick Start Guide

Quick Start Guide

PN 82060550 Revision A
MultiVOIP 100 Model MVP120

Copyright

This publication may not be reproduced, in whole or in part, without prior
expressed written permission from Multi-Tech Systems, Inc. All rights reserved.

Copyright © 2001, by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representations or warranties with respect to

the contents hereof and specifically disclaims any implied warranties of
merchantability or fitness for any particular purpose. Furthermore, Multi-Tech
Systems, Inc. reserves the right to revise this publication and to make changes
from time to time in the content hereof without obligation of Multi-Tech Systems,
Inc. to notify any person or organization of such revisions or changes.

Revision Date Description
A 08/10/01 Initial Release.

Patents

This Product is covered by one or more of the following U.S. Patent Numbers:

6151333, 5757801, 5682386

Trademarks

Trademark of Multi-Tech Systems, Inc. is the Multi-Tech logo.
Windows is a registered trademark of Microsoft.

Technical Support

Multi-Tech Systems has an excellent staff of technical support personnel available
to help you get the most out of your Multi-Tech product. If you have any
questions about the operation of this unit or experience difficulty during

installation, you can contact Tech Support via the following:

Country By Email By Telephone

France: [e-mail] (33) 1-64 61 09 81
India: [e-mail] (91) 124-340778
U.K.: [e-mail] (44) 118 959 7774
U.S. & Canada: [e-mail] [phone]
Rest of World: [e-mail] [phone]

World Headquarters

Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112
[phone] or [phone]
U.S. Fax [phone]

http://www.multitech.com

. Other Patents Pending.

Contents

Introduction ................................................................................... 4

Related Documentation................................................................. 5

Overview ....................................................................................... 6

Unpacking Y our MultiVOIP............................................................ 8

Safety Warnings............................................................................ 8

Cabling Y our MultiVOIP................................................................. 9

Software Installation .....................................................................11

Configuring the Host MultiVOIP .................................................. 16

Configuring the Client MultiVOIPs............................................... 29

Deploying the VOIP Network....................................................... 37

VOIP Administrator ............................................................... 37

Remote Site Administrator.................................................... 38

Limited Warranty ......................................................................... 39

FCC Declaration.......................................................................... 39

MultiVOIP Quick Start Guide

Introduction

The MultiVOIP model MVP120 enables FXO-only analog voice

and fax communication over an IP network. Multi-Tech’s new

voice/fax gateway technology allows voice and fax

communication to ride, with no additional expense, over your

existing IP network, which has traditionally been data-only. To

access this free voice and fax communication, all you have to

do is connect the MultiVOIP to your telephone equipment, and

then to your existing Internet connection. Once configured, the

MultiVOIP then allows voice and fax to travel down the same

path as your traditional data communications.

The MVP120 has one independent voice/fax channel, a 10

Mbps Ethernet LAN interface, and a command port for

configuration.

System management is provided through the command port

using bundled Windows® software which provides easy-to-use

configuration menus and online Help.

Figure 1. MultiVOIP

4

Introduction

Related Documentation

The MVP120 Quick Start Guide is intended to be used by

qualified systems administrators and network managers. This

quick start guide provides the necessary information for a

qualified person to unpack, cable, load software, and configure

the unit for proper operation.

A detailed MVP120 User Guide is also provided on the system

CD with your unit and provides in-depth information on the

features and functionality of Multi-Tech’s MultiVOIP.

The User Guide is produced using Adobe Acrobat

or print your copy of a user guide, install Acrobat ReaderTM on

your computer. The Acrobat Reader is included on your

system CD or is available as a free download from Adobe’ s

Web site:

http://www.adobe.com

The MVP120 User Guide is also available on Multi-Tech’s Web

site:

http://www.multitech.com

TM

. To view

5

MultiVOIP Quick Start Guide

Overview

Install Y our MultiVOIP

The basic steps of installing your MultiVOIP network involve

unpacking the units, connecting the cables, and configuring

the units using the included management software (MultiVOIP

Configuration). The recommended installation process

includes three phases that, when completed, result in a fully

functional Voice Over IP network. A general description of

each phase is provided below, and detailed instructions follow

throughout the rest of this section.

Configure and Install Your Host MultiVOIP

First, the VOIP administrator configures the MultiVOIP

designated as the “Host” unit. This includes the assignment of

a unique LAN IP address, subnet mask, and Gateway IP

address. Once the VOIP is configured, the administrator

builds the Phone Directory Database that will reside with the

Host unit.

Configure Your Client MultiVOIPs

Once installation has been completed, the administrator

moves on to configure the MultiVOIPs designated as “Client”

units. Again, this includes the assignment of unique LAN IP

addresses, subnet masks, and a Gateway IP address. When

this is done, the Phone Directory Database option is set to

Client, and the IP address of the Host MultiVOIP is entered.

Once all Client units are configured, the VOIP network can be

deployed.

6

Introduction

Deploy the VOIP Network

The final phase of the installation is deployment of the

network. Through the first two phases, the VOIP administrator

controls configuration, so when the Client MultiVOIPs are sent

to their remote sites, the remote site administrators need only

to connect the units to their LAN and telephone equipment. A

full Phone Directory Database (supplied by the Host

MultiVOIP) will be loaded into their unit within minutes of being

connected and turned on.

The final task of the VOIP Administrator is to develop the VOIP

Dialing Directory based on the Phone Directory Database and

telephone numbers of the interfacing telephone equipment, at

which point, a VOIP user can call any person on the VOIP

network.

7

MultiVOIP Quick Start Guide

Unpacking Your MultiVOIP

Remove all items from the box (See Figure 2).

Figure 2. Unpacking

Safety Warnings

Caution: Danger of explosion if battery is incorrectly replaced.

A lithium battery on the voice/fax channel board provides

backup power for the time keeping capability . The battery has

an estimated life expectancy of ten years. When the battery

starts to weaken, the date and time may be incorrect. If the

battery fails, the board must be sent back to Multi-Tech

Systems for battery replacement.

Note: The Command and Ethernet ports are not designed to

be connected to a Public Telecommunication Network. FXO

can be connected to a PBX/FXO port or PSTN Network.

8

Cabling Your MultiVOIP

Cabling your MultiVOIP involves making the proper

connections for power, the command port, the FXO/PBX or

PSTN system, and the Internet. Figure 3 shows the back

panel connectors and the associated cable connections. The

following procedure details the steps necessary for cabling

your MultiVOIP.

1. Connect the power supply to a live AC outlet, and then
connect it to the MultiVOIP as shown in Figure 3.

Cabling

Figure 3. Cable Connections

9

MultiVOIP Quick Start Guide

2. Connect the MultiVOIP to a PC using the RJ-45 to DB9
(female) cable provided with your unit. Plug the RJ-45 end
of the cable into the Command port of the MultiVOIP and
connect the other end to the PC serial port you are using.
See Figure 3.

3. Connect a network cable to the Ethernet connector on the
back of the MultiVOIP. Connect the other end of the cable
to your network.

4. Connect an RJ-11 cable to the Voice/Fax Channel
connector on the back of the MultiVOIP and the other end
to the PSTN or FXO/PBX port.

5. Turn on power to the MultiVOIP by setting the power
switch on the right side panel to the On position. Wait for
the Boot LED on the MultiVOIP to go off before
proceeding. This may take a couple of minutes.

Note: If the Ethernet connection is not active, none of the
LEDs will be on after booting. This unit does not have a
Power LED.

10

Software Installation

Software Installation

This section covers software installation. Additional information
on the MultiVOIP software is provided in the User Guide
supplied with your MultiVOIP.

Note: If you are installing a MultiVOIP behind a firewall, you
need to add the following UDP ports to your firewall.

900 Signaling Information 5004 RTP Packets
5000 Status Information 5005 RTCP Packets

Refer to your firewall user documentation to enter and open
these ports.

1. Make certain that your MVP120 has been properly cabled
and that the power is turned on.

Note: If the Ethrenet connection is not active, none of the
LEDs will be on after booting. This unit does not have a
Power LED.

2. Insert the MVP120 CD into your CD-ROM drive. The CD
should start automatically . It may take 10 to 20 seconds
for the installation window to display .

11

MultiVOIP Quick Start Guide

If the Multi-Tech Installation CD window does not appear
automatically , click My Computer, then right-click the CD-
ROM drive icon, click Open, then click the Autorun icon.

3. When the Multi-Tech Installation CD window displays, click
the Install Software icon.

3a. Click Install Software.
3b. Check Proprietary, and then click OK.

4. The MultiVOIP Welcome window displays.

12

Press Enter or click Next to continue.