Multitech MultiVOIP 100 MVP120 Quick Start Manual

100

Voice / Fax over IP Networks

Standalone Voice/IP Gateway

Model MVP120

H.323 Mode

Quick Start Guide

Quick Start Guide

MultiVOIP 100 (Model MVP120)
PN 82060450 Revision A

Copyright

This publication may not be reproduced, in whole or in part, without prior
expressed written permission from Multi-Tech Systems, Inc. All rights reserved.

Copyright © 2001, by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representations or warranties with respect to

the contents hereof and specifically disclaims any implied warranties of
merchantability or fitness for any particular purpose. Furthermore, Multi-Tech
Systems, Inc. reserves the right to revise this publication and to make changes
from time to time in the content hereof without obligation of Multi-Tech Systems,

Inc. to notify any person or organization of such revisions or changes.

Revision Date Description

A 08/10/01 Initial Release.

Patents

This Product is covered by one or more of the following U.S. Patent Numbers:

5.682.386; 5.757.801; 6.151.333

Trademarks

The trademark of Multi-Tech Systems, Inc. is the Multi-Tech logo.
Windows and Netmeeting are registered trademarks of Microsoft.

Technical Support

Multi-Tech Systems has an excellent staff of technical support personnel available
to help you get the most out of your Multi-Tech product. If you have any questions
about the operation of this unit, or experience difficulty during installation you can
contact Tech Support:

Phone

[phone] (USA and Canada)
[phone] (international and local)
Please have your product information available, including model and serial
number.

World Headquarters

Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112
[phone] or [phone]
U.S. Fax [phone]

http://www.multitech.com

. Other Patents Pending.

Contents

Introduction ................................................................................... 4

Related Documentation................................................................. 5

Installing Y our MVP120 ................................................................. 6

Overview of the Installation and Configuration Process ......... 6

Deploying the VOIP Network .................................................. 7

Unpacking Y our MultiVOIP............................................................ 8

Safety Warnings............................................................................ 8

Cabling Y our MultiVOIP................................................................. 9

Cabling Procedure .................................................................. 9

Installing Your MVP120 Software .................................................1 1

Configuring Y our MultiVOIP......................................................... 16

Registering with a Gatekeeper Phone Directory................... 24

Building a Proprietary Phonebook Directory ......................... 28

Configuring Your Master MVP120 ............................................... 29

Configuring Your Slave MVP120s ............................................... 35

Deploying the VOIP Network....................................................... 45

Remote Site Administrator.................................................... 46

Limited Warranty ......................................................................... 47

FCC Declaration.......................................................................... 47

MultiVOIP Quick Start Guide

Introduction

The MultiVOIP model MVP120 allows analog voice and fax

communication over an IP network. Multi-Tech’s voice/fax

gateway technology allows voice/fax communication to be

transmitted, with no additional expense, over your existing IP

network, which has traditionally been data-only . To access this

free voice and fax communication, all you have to do is

connect the MVP120 to your telephone equipment, and then to

your existing Internet connection. Once configured, the

MVP120 then allows voice and fax to travel down the same

path as your traditional data communications.

The MVP120 supports the H.323 standards-based protocol

enabling your MVP120 to communicate with other third-party

VOIP Gateways or other endpoints that support the H.323

protocol, such as Microsoft NetMeeting®. The H.323 standard

defines how endpoints make and receive calls, how endpoints

negotiate a common set of audio and data capabilities, and

how information is formatted and sent over the network. This

version of the software also supports communication with a

Multi-Tech MVPGK1 Gatekeeper or an optional 3rd party

H.323 Gatekeeper which, when enabled, maintains its own

phonebook database, pre-registers all endpoints, controls the

bandwidth, and handles all conferencing issues such as

transferring of calls.

4

Figure 1. MVP120

Introduction

The MVP120 has one FXO voice/fax channel, a 10 Mbps

Ethernet LAN interface, and a Command port for configuration.

System management is provided through the Command port

using bundled Windows® software which provides easy-to-use

configuration menus and comprehensive online Help.

Related Documentation

The MVP120 Quick Start Guide is intended to be used by

qualified systems administrators and network managers. This

Quick Start Guide provides the necessary information for a

qualified person to unpack, cable, load software, and configure

the unit for proper operation.

A detailed MVP120 User Guide is included on your system CD

and provides in-depth information on the features and

functionality of Multi-Tech’s MVP120.

The CD media is produced using Adobe AcrobatTM for viewing

and printing the user guide. To view or print your copy of a

user guide, load Acrobat ReaderTM onto your system from the

CD, or obtain it as a free download from Adobe’ s Web site:

http://www.adobe.com

The MVP120 User Guide is also available from Multi-Tech’s

Web site:

http://www.multitech.com

5

MultiVOIP Quick Start Guide

Installing Your MVP120

This section covers the basic installation steps which include

unpacking the MultiVOIP, connecting the cables, and

configuring the MVP120.

Overview of the Installation and Configuration Process

The VOIP administrator must first install the MVP120 software

and then configure each MVP120 for its specific function.

During the configuration process, it’s important to note that the

Phone Directory Database is configured differently depending

on whether or not you have Gatekeeper support on your VOIP

network.

If your VOIP network supports an H.323 Gatekeeper , you

must register all H.323 endpoints with the Gatekeeper. The

procedure for doing this is explained in the section

“Registering with a Gatekeeper Phone Directory .”

If your VOIP network does not have Gatekeeper software or

the Gatekeeper software is not enabled, then you must build a

proprietary phonebook with a “Master” MultiVOIP and “Slave”

MultiVOIPs. The “Master” unit includes the assignment of a

unique LAN IP address, subnet mask, and Gateway IP

address. Once all connections have been made, the VOIP

administrator configures the unit and builds the Phone

Directory Database that will reside in the Master unit.

After the “Master” MultiVOIP is configured, the administrator

moves on to configure the MultiVOIPs designated as “Slave”

units. Again, unique LAN IP addresses, subnet masks, and

Gateway IP addresses are assigned. When this is done, the

Phone Directory Database option is set to Slave, and the IP

address of the Master MultiVOIP is entered. Once all Slave

units are configured, the process moves on to the “Deploying

the VOIP Network” section.

6

Introduction

Deploying the VOIP Network

The final phase of the installation is deployment of the

network. When the remote MultiVOIPs are sent to their remote

sites, the remote site administrators need only connect the

units to their LAN and telephone equipment. A full Phone

Directory Database Proprietary Phonebook, supplied by the

Master MultiVOIP will be loaded into their units within minutes

of being connected and powered up.

For remote VOIPs that were configured with the Gatekeeper

option enabled, each MultiVOIP will be registered with the

Gatekeeper. The Gatekeeper phonebook directory is NOT

downloaded to the remote units.

7

MultiVOIP Quick Start Guide

Unpacking Your MultiVOIP

Remove all items from the box. (See Figure 2.)

Voice/Fax over IP Networks

www.multitech.com

MADE IN U.S.A

Figure 2. Unpacking

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IN

E

D

A

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Safety Warnings

Caution: Danger of explosion if battery is incorrectly replaced.

A lithium battery on the circuit board provides backup power

for the time keeping capability . The battery has an estimated

life expectancy of ten years.

When the battery starts to weaken, the date and time may be

incorrect. If the battery fails, the board must be sent back to

Multi-Tech Systems for battery replacement.

The Ethernet port is not designed to be connected to a Public

Telecommunication Network. FXO can be connected to a

public or PSTN network.

8

Cabling Your MultiVOIP

Cabling your MultiVOIP involves properly connecting the

Power, Command Port, phone/PBX, and Ethernet. Figure 3

shows the back panel connectors and the associated cable

connections.

Cabling Procedure

1. Using the supplied cable, connect the power supply to a
live AC outlet, then plug the power supply into the
MVP120.

FXO

Power Connection

Cabling

PSTN

Command Port Connection

Hub

Network Connection

Figure 3. Cable Connections

9

MultiVOIP Quick Start Guide

2. Connect the MVP120 to a PC using the RJ-45 to DB9
(female) cable provided with your unit. Plug the RJ-45 end
of the cable into the Command port of the MVP120 and
connect the other end to the PC’s serial port (Figure 3).

3. Connect a network cable to the Ethernet 10Base-T
connector on the back of the MVP120. Connect the other
end of the cable to your network.

4. Connect an RJ-11 cable to the Voice/Fax Channel
connector on the back of the MVP120 and the other end to
the PSTN or FXO PBX port.

5. Turn on power to the MVP120 by setting the power switch
on the right side to the On position. Wait for the Boot LED
on the MVP120 to go off before proceeding. This may take
a couple of minutes.

Note: Since the MVP120 doesn’t have a power LED, no
LEDs will be lit if there is no activity after boot up, unless
the ethernet port is connected to the network.

10

Installing the Software

Installing Your MVP120 Software

These following installation procedures do not cover every
screen or option; it is assumed that a technical person with a
thorough knowledge of Windows and the software loading
process is doing the installation. Additional information on the
MVP120 software is provided in the online Help.

Note: The phonebook directory configuration process is
different depending on whether or not you have an enabled
H.323 Gatekeeper resident in your network. The “Configuring
Your MultiVOIP” section explains these differences.

The MVP120 software and User Guide are contained on the
MVP120 Installation CD. When you have finished configuring
your MVP120, you can view and print the User Guide by
clicking the Install Manuals icon.

CAUTION: If you are installing the MVP120 behind a firewall,
the Firewall must support H.323. Refer to your Firewall user
documentation to enable H.323 support.

1. Make certain that your MVP120 has been properly cabled
and that its power is turned on.

2. Insert the MVP120 Installation CD into a CD-ROM drive.
The CD is auto-detectable, so it starts automatically . It
may take 10 to 20 seconds for the Multi-Tech Installation
CD window to appear.

11

MultiVOIP Quick Start Guide

If the Multi-Tech Installation CD window does not appear
automatically , click My Computer, then right-click the CD-
ROM drive icon, click Open, then click the Autorun icon.

3. When the Multi-Tech Installation CD window displays, click
the Install Software icon.

4. You will then be prompted to select your software:
H.323 or Proprietary.
Select H.323.

5. The Welcome/Setup dialog box displays.

Press Enter or click Next to continue.

6. The Choose Destination Location dialog box displays.
Follow the on-screen instructions.

12

Installing the Software

You can either choose the Destination Location of
your MVP120 software or select the default
destination by clicking Next. If you click Browse,
you can select a different destination folder for the
MVP120 software.

7. In the Select Program Folder dialog box, select
where you want the program file to be located.

Verify the path and click Next to continue.

13

MultiVOIP Quick Start Guide

8. The Copying program files window displays, followed
by the MVP120 Setup dialog box. This dialog box enables
you to select the COM port of your PC that is connected to
the Command port of the MVP120. From the Select Port
list, select the COM port of your PC.

Click OK to continue.

9. The Setup Complete dialog displays.

14

Configuring the MultiVOIP

10. The following message displays:

Click Yes to continue.

1 1. The following message displays.

Click Yes to continue.
The IP Protocol Default Setup dialog box displays next

(see page 16) as you continue configuring your MultiVOIP.

15