Multitech MultiVOIP 100 (MVP110 Quick Start Manual

100

Voice / Fax over IP Networks

Standalone Voice/IP Gateway

Model MVP110

Proprietary Mode

Quick Start Guide

Quick Start Guide

82050750 Revision A

MultiVOIP 100 (Model MVP110)

This publication may not be reproduced, in whole or in part,
without prior expressed written permission from Multi-Tech
Systems, Inc. All rights reserved.

Copyright © 2001, by Multi-Tech Systems, Inc.

Multi-Tech Systems, Inc. makes no representations or warranties
with respect to the contents hereof and specifically disclaims any
implied warranties of merchantability or fitness for any particular
purpose. Furthermore, Multi-Tech Systems, Inc. reserves the right
to revise this publication and to make changes from time to time in
the content hereof without obligation of Multi-Tech Systems, Inc. to
notify any person or organization of such revisions or changes.

Record of Revisions

Revision Description

A Initial Release.
(06/06/01)

Patents

This Product is covered by one or more of the following U.S.
Patent Numbers: 6151333, 5757801, 5682386. Other Patents
Pending.

TRADEMARK

Trademark of Multi-Tech Systems, Inc. is the Multi-Tech logo.
Windows is a registered trademark of Microsoft.

Multi-Tech Systems, Inc.

2205 Woodale Drive

Mounds View, Minnesota 55112

[phone] or [phone]

Fax [phone]

Tech Support [phone]

http://www.multitech.com

Contents

Introduction ................................................................................... 4

Related Documentation................................................................. 5

Installing Y our MultiVOIP............................................................... 6

Unpacking Y our MultiVOIP............................................................ 8

Safety Warnings............................................................................ 8

Cabling Y our MultiVOIP................................................................. 9

Configuring Your Host MultiVOIP .................................................11

Configuring Y our ClientMultiVOIPs.............................................. 24

Deploying the VOIP Network....................................................... 31

Limited Warranty ......................................................................... 33

Technical Support........................................................................ 34

Contacting T echnical Support ............................................... 34

FCC Declaration.......................................................................... 35

iii

MultiVOIP Quick Start Guide

Introduction

Welcome to Multi-Tech's stand-alone Voice/IP Gateway, the
MultiVOIP model MVP1 10. The MultiVOIP enables FXS-only
analog voice and fax communication over an IP network. Multi­Tech’s new voice/fax gateway technology allows voice and fax
communication to ride, with no additional expense, over your
existing IP network, which has traditionally been data-only . To
access this free voice and fax communication, all you have to do
is connect the MultiVOIP to your telephone equipment, and then
to your existing Internet connection. Once configured, the
MultiVOIP then allows voice and fax to travel down the same path
as your traditional data communications.

The MVP1 10 has one independent voice/fax channel, a 10 Mbps
Ethernet LAN interface, and a command port for configuration.

System management is provided through the command port
using bundled Windows® software which provides easy-to-use
configuration menus and online Help.

4

Figure 1. MultiVOIP

Introduction

Related Documentation

The MVP1 10 Quick Start Guide is intended to be used by
qualified systems administrators and network managers. This
quick start provides the necessary information for a qualified
person to unpack, cable, load software, and configure the unit
for proper operation.

A detailed MVP110 User Guide is also provided on the system
CD with your unit and provides in-depth information on the
features and functionality of Multi-Tech’s MultiVOIP .

The User Guide is produced using Adobe Acrobat
or print your copy of a user guide, install Acrobat ReaderTM on
your computer. The Acrobat Reader is included on your
system CD or is available as a free download from Adobe’ s
Web site at http://www .adobe.com.

The MVP1 10 User Guide is also available on Multi-Tech’s Web
site at http://www.multitech.com.

Viewing and printing a user guide from the Web also requires
that you have the Acrobat Reader loaded on your system. To
select the MVP1 10 User Guide from the MTS home page, click
Support | Manuals and then click MultiVOIP in the product list.
All MultiVOIP documents will be displayed and you can choose
User Guide (MVP1 10) to view or download the .pdf file.

TM

. To view

5

MultiVOIP Quick Start Guide

Installing Your MultiVOIP

The basic steps of installing your MultiVOIP network involve
unpacking the units, connecting the cables, and configuring
the units using the included management software (MultiVOIP
Configuration). The recommended installation process
includes three phases that, when completed, result in a fully
functional Voice Over IP network. A general description of
each phase is provided below, and detailed instructions follow
throughout the rest of this section.

Configure and Install Your Host MultiVOIP

As the first step, the VOIP administrator configures the
MultiVOIP designated as the “Host” unit. This includes the
assignment of a unique LAN IP address, subnet mask, and
Gateway IP address. Once all connections have been made,
the VOIP administrator configures the unit and builds the
Phone Directory Database that will reside with the Host unit.

Configure Your Client MultiVOIPs

Once installation has been completed, the administrator
moves on to configure the MultiVOIPs designated as “Client”
units. Again, unique LAN IP addresses, subnet masks, and
Gateway IP address. When this is done, the Phone Directory
Database option is set to Client, and the IP address of the
Host MultiVOIP is entered. Once all Client units are
configured, the VOIP network can be deployed.

6

Introduction

Deploy the VOIP Network

The final phase of the installation is deployment of the
network. Through the first two phases, the VOIP administrator
controls configuration, so when the Client MultiVOIPs are sent
to their remote sites, the remote site administrators need only
to connect the units to their LAN and telephone equipment. A
full Phone Directory Database (supplied by the Host
MultiVOIP) will be loaded into their unit within minutes of being
connected and turned on.

The final task of the VOIP Administrator is to develop the VOIP
Dialing Directory based on the Phone Directory Database and
telephone numbers of the interfacing telephone equipment; at
which point, a VOIP user can call any person on the VOIP
network.

7

MultiVOIP Quick Start Guide

Unpacking Your MultiVOIP

Remove all items from the box (See Figure 4).

Voice/Fax over IP Networks

www.multitech.com

MADE IN U.S.A

MADE IN U.S.A

Figure 4. Unpacking

Safety Warnings

Caution: Danger of explosion if battery is incorrectly replaced.

A lithium battery on the voice/fax channel board provides
backup power for the time keeping capability . The battery has
an estimated life expectancy of ten years.

When the battery starts to weaken, the date and time may be
incorrect. If the battery fails, the board must be sent back to
Multi-Tech Systems for battery replacement.

The Phone and Ethernet ports are not designed to be
connected to a Public Telecommunication Network.

8

Cabling Your MultiVOIP

Cabling your MultiVOIP involves making the proper Power ,
Command Port, phone system, and Internet connections.
Figure 5 shows the back panel connectors and the associated
cable connections. The following procedure details the steps
necessary for cabling your MultiVOIP.

1. Connect the power supply to a live AC outlet, then connect
it to the MultiVOIP as shown in Figure 5.

Power Connection

FXS

Command Port Connection

Hub

Network Connection

Cabling

Figure 5. Cable Connections

2. Connect the MultiVOIP to a PC using the RJ-45 to DB9
(female) cable provided with your unit. Plug the RJ-45 end
of the cable into the Command port of the MultiVOIP and
connect the other end to the PC serial port you are using.
See Figure 5.

3. Connect a network cable to the Ethernet connector on the
back of the MultiVOIP. Connect the other end of the cable
to your network.

4. If you are connecting a station device such as an analog
telephone, a fax machine, or a Key Telephone System
(KTS) to your MultiVOIP, connect an RJ-11 cable to the

9

MultiVOIP Quick Start Guide

V oice/Fax Channel connector on the back of the

MultiVOIP and the other end to the station device.

5. Turn on power to the MultiVOIP by setting the power
switch on the right side panel to the On position. Wait for
the Boot LED on the MultiVOIP to go off before
proceeding. This may take a couple of minutes.

Proceed to the Software Loading section to load the MultiVOIP
software.

10

Configure Host MultiVOIP

Configuring Your Host MultiVOIP

Configuring your Host MultiVOIP involves software loading
and configuration.

The software loading procedure does not provide every screen
or option in the loading process. It is assumed that a technical
person with a thorough knowledge of Windows and the
software loading process is performing the installation.
Additional information on the MultiVOIP software is provided in
the User Guide supplied with your MultiVOIP.

If you are installing a MultiVOIP behind a firewall, you need to
add the following UDP ports to your firewall.

900 Signaling Information 5004 RTP Packets
5000 Status Information 5005 RTCP Packets
Refer to your firewall user documentation to enter and open

these ports.

1. Make certain that your MVP 110 has been properly cabled
and that the power is turned on.

2. Insert the MVP 110 CD into your CD-ROM drive. The CD
should start automatically . It may take 10 to 20 seconds
for the Multi-Tech CD installation window to display.

11