Multitech MultiModem rCell MTCBA-H-EN2, MultiModem rCell MTCBA-G2-EN2, MultiModem rCell MTCBA-E1-EN2, MultiModem rCell MTCBA-C1-EN2 User Manual

MultiModem

rCell

Intelligent Wireless Router

®

User Guide

Copyright and Technical Support

MultiModem® rCell User Guide

Intelligent Wireless Router
MTCBA-H-EN2 , MT C B A-G2-EN2, MTCB A-E1-EN2, MTCBA-C1-EN2
S000456D, Revision D

72B96BCopyright

This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech
Systems, Inc. All rights reserved.

Multi-Tech Systems, Inc. makes no representation or warranties with respect to the contents hereof and specifically disclaims
any implied warranties of merchantability or fitness for any particular purpose.

Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the
content hereof without obligation of Multi-Tech Systems, Inc., to notify any person or organization of such revisions or changes.
Check Multi-Tech’s Web site or product CD for current versions of our product documentation.

73B97BRecord of Revisions

74B98BRevision Date Description

A 05/26/09 Initial release.
B 02/17/10 This release documents firmware version 2.5.
C 03/15/10 Add MTCBA-G2-EN2
D 05/05/10 Add MTCBA-E1-EN2 and MTCBA-C1-EN2

75B99BTrademarks

Trademarks and registered trademarks of Multi-Tech Systems, Inc. include MultiModem, the Multi-Tech logo, and Multi-Tech.
Windows is a registered trademark of Microsoft Corporation in the United States and other countries. All other products or
technologies referenced in this manual are the trademarks or registered trademarks of their respective holders.

Copyright © 2009 - 10 by Multi-Tech Systems, Inc.

Contacting Multi-Tech Support

Online Support Portal: https://support.multitech.com
In order to better serve our customers, manage support requests and shorten resolution times, we have created the online web
portal allowing you to submit questions regarding Multi-Tech products directly to our technical support team. Get answers to
your most complex questions, ranging from implementation, troubleshooting, product configuration, firmware upgrades and
much more.

To create an account and submit a Support Case on the Portal, visit

https://support.multitech.com.

Knowledge Base and Support Services: www.multitech.com/support.go

The Knowledge Base provides immediate answers to your questions and gives you access to support resolutions for all Multi­Tech products. Visit our support area on the website for other support services.

World Headquarters

Multi-Tech Systems, Inc.
2205 Woodale Drive, Mounds View, Minnesota 55112
Phone: [phone] or 800-328-9717 Fax: [phone]

www.multitech.com

Technical Support

Business Hours: M-F, 9am to 5pm CST

Country By Email By Phone

Europe, Middle East, Africa: [e-mail] (44) 118 959 7774
U.S., Canada, all others: [e-mail] [phone] or [phone]

Warranty

Warranty information can be found at: http://www.multitech.com/warranty.go

2 Multi-Tech Systems, Inc. MultiModem rCell User Guide

Table of Contents

Table of Contents

CHAPTER 1 – INTRODUCTION AND PRODUCT DESCRIPTION ......................................................................... 5

9BMultiModem MTCBA-H-EN2 (HSDPA) .........................................................................................................................................5

MultiModem MTCBA-G2-EN2 ......................................................................................................................................................5

MultiModem MTCBA-E1-EN2 (EDGE) ........................................................................................................................................5

MultiModem MTCBA-C1-EN2 CDMA 1xRTT ...............................................................................................................................6

Safety Warnings ...........................................................................................................................................................................6

Ethernet Ports Caution .................................................................................................................................................................6

12B12BHandling Precautions ....................................................................................................................................................................6

Vehicle Safety ...............................................................................................................................................................................6

14B14BInternal Lithium Battery .................................................................................................................................................................6

Front Panel ...................................................................................................................................................................................7

Package Contents ........................................................................................................................................................................7

Specification .................................................................................................................................................................................8

Power ...........................................................................................................................................................................................9

RF Specifications ..........................................................................................................................................................................9

RS232 9-Pin Functions of the Female End Connector .................................................................................................................9

1BCHAPTER 2 – ACTIVATION AND INSTALLATION .............................................................................................. 10

Account Activation for Wireless Devices ..................................................................................................................................... 10

Insert the SIM Card into Holder, If required ................................................................................................................................ 10

22B22BMaking the Connection ............................................................................................................................................................... 11

23B23BOptional – Attach the Router to a Flat Surface ........................................................................................................................... 12

24B24BSet Your PC’s TCP/IP Address for Ethernet Functionality .......................................................................................................... 13

25B25BAT Command for Verifying Signal Strength ................................................................................................................................ 15

AT Command for Checking Network Registration and Roaming Status ..................................................................................... 15

Exiting Modem Mode .................................................................................................................................................................. 15

27B27BConfigure the Ethernet Interface Using the Web Management Software ................................................................................... 16

28B28BShutdown Caution ...................................................................................................................................................................... 18

2BCHAPTER 3 – USING THE WEB MANAGEMENT SOFTWARE .......................................................................... 19

29B29BNavigating the Web Management Software ............................................................................................................................... 19

Web Management Software Screens ......................................................................................................................................... 21

IP Setup ...................................................................................................................................................................................... 21

PPP ............................................................................................................................................................................................ 27

33BNetworks & Services ................................................................................................................................................................... 33

GRE Tunnels .............................................................................................................................................................................. 39

DHCP Server .............................................................................................................................................................................. 41

IPSec .......................................................................................................................................................................................... 43

47BAdd IKE Connection ........................................................................................................................................................ 44

48B71BAdd Manual Connection .................................................................................................................................................. 46

49B72BAdd Manual Connection .................................................................................................................................................. 46

37B38BSerial-Port ................................................................................................................................................................................... 48

38BSerial-Port > Serial Port Settings ................................................................................................................................................ 48

39BTools ........................................................................................................................................................................................... 51

51BTools > Save Configuration ............................................................................................................................................. 52

40B40BStatistics & Logs ......................................................................................................................................................................... 53

52B80BStatistics & Logs > System Information ........................................................................................................................... 53

53B81BStatistics & Logs > Ethernet ............................................................................................................................................ 54

54B82BStatistics & Logs > PPP .................................................................................................................................................. 55

55B83BStatistics & Logs > PPP Trace ........................................................................................................................................ 56

57B86BStatistics & Logs > Modem Information ........................................................................................................................... 57

58B87BStatistics & Logs > Service Status ................................................................................................................................... 57

59B88BStatistics & Logs > TCP/UDP Client Live Log ................................................................................................................. 57

60B89BStatistics & Logs > TCP/UDP Server Live Log ................................................................................................................ 57

61B90BStatistics & Logs > IPSec Live Log .................................................................................................................................. 58

62B91BStatistics & Logs > IPSec Log Traces ............................................................................................................................. 58

3BAPP E N D I X A – A REFERENCE TABLE OF COMMONLY SUPPORTED SUBNETS .......................................... 59

4BAPPENDIX B - ......................................................................................................................................................... 61

CELLULAR INFORMATION ................................................................................................................................... 61

Antenna System for Cellular Devices ......................................................................................................................................... 61

FCC Requirements for the Antenna............................................................................................................................................ 61

Antenna Specifications ............................................................................................................................................................... 61

CDMA RF Specifications ................................................................................................................................................. 61

Multi-Tech Systems, Inc. MultiModem rCell User Guide 3

Table of Contents

CDMA Antenna Requirements/Specifications ................................................................................................................. 61

PTCRB Requirements for the Antenna ........................................................................................................................... 61

GSM/EGSM RF Specifications ........................................................................................................................................ 61

GSM Antenna Requirements/Specifications ................................................................................................................... 62

HSDPA / UMTS RF Specifications .................................................................................................................................. 62

HSDPA / UMTS Antenna Requirements/Specifications .................................................................................................. 62

GPS (Global Positioning) RF Specifications .................................................................................................................... 62

GPS Antenna Requirements/Specifications .................................................................................................................... 62

5BAPPENDIX C – REGULATORY COMPLIANCE .................................................................................................... 64

63B92BEMC, Safety, and R&TTE Directive Compliance ............................................................................................................. 64

64B94BFCC Part 15 Class A Statement ...................................................................................................................................... 64

65B95BIndustry Canada .............................................................................................................................................................. 64

6BAPPENDIX D – WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT .......................................................... 65

7BAPPENDIX E – ENVIRO N MENTAL INFORMATION ............................................................................................. 66

Restriction of the Use of Hazardous Substances (RoHS) ........................................................................................................... 66

REACH Statement ...................................................................................................................................................................... 68

INDEX ...................................................................................................................................................................... 69

4 Multi-Tech Systems, Inc. MultiModem rCell User Guide

Chapter 1 – Product Description and Specifications

Chapter 1 – Introduction and Product
Description

This User Guide describes the MultiModem® rCell, Intelligent Wireless Router with an Ethernet 2 interface. The MultiModem
rCell Router is configured for one of three connectivity modes: always-on, wake-up on ring, or dial-on demand. The always-on
network connection automatically establishes a wireless data connection and allows for around the clock surveillance,
monitoring or real time data acquisition of any remote Ethernet device such as a Web camera. If the data link is dropped in the
event of poor reception or a complete loss of service, it will automatically re-establish the data link. The wake-up on ring
configuration allows the router to “wake up” and initiate a connection when it detects an incoming ring. For security reasons, you
can setup the router to wake up based on a particular caller ID number. This configuration is ideal for reducing the costs
associated with the modem being online and available 24/7. When configured for dial-on demand, the router only accesses the
Internet when data is present. This configuration is ideal for sharing Internet access among networked PCs.

Modem MTCBA-H/G2/E1-EN2

Model MTCBA-C1-EN2

9BMultiModem MTCBA-H-EN2 (HSDPA)

The MultiModem MTCBA-H-EN2 wireless router delivers some of the fastest cellular data speeds by utilizing HSDPA
technology. It allows users to connect to the Internet and send and receive data faster than possible with an ordinary
GSM/GPRS network making it ideal for highly data-intensive applications. Based on industry-standard open interfaces, the
MultiModem MTCBA-H-EN2 wireless router is equipped with quad-band, high-speed RS232 technology, which means it can be
used worldwide on all existing GSM networks.

AT Commands: The MultiModem MTCBA-H-EN2 wireless router is configured using the HSDPA AT

Commands. These commands are documented in the Reference Guide for the MultiModem Wireless
HSDPA Router, document number S000453x.

MultiModem MTCBA-G2-EN2

The MultiModem MTCBA-G2-EN2 wireless router offers standards-based quad-band GSM/GPRS Class 10 performance. It
allows users to connect to the Internet and send and receive data faster than possible with an ordinary GSM/GPRS network
making it ideal for highly data-intensive applications. Based on industry-standard open interfaces, the MultiModem
MTCBA-G2-EN2 wireless router is equipped with quad-band, high-speed RS232 technology, which means it can be used
worldwide on all existing GSM networks.

AT Commands: The MultiModem MTCBA-G2-EN2 wireless router is configured using the G P RS AT

Commands. These commands are documented in the Reference Guide for the MultiModem Wireless
GPRS Router, document number S000463x.

MultiModem MTCBA-E1-EN2 (EDGE)

The MultiModem MTCBA-E1-EN2 wireless router delivers some of the fastest cellular wireless data speeds utilizing EDGE
technology. It allows users to connect to the Internet, send and receive data up to three times faster than possible with an
ordinary GSM/GPRS network making it ideal for highly data-intensive multi me dia appl ic atio ns.

Multi-Tech Systems, Inc. MultiModem rCell User Guide 5

Chapter 1 – Product Description and Specifications

AT Commands: The MultiModem MTCBA-E1-EN2 wireless router is configured usi ng the ED GE AT

Commands. These commands are documented in the Reference Guide for the MultiModem Wireless EDGE
Modems, document number S000371x.

MultiModem MTCBA-C1-EN2 CDMA 1xRTT

The MultiModem MTCBA-C1-EN2 wireless router offers standards-based dual band CDMA 1xRTT performance via the
integrated cellular modem. The intelligent embedded operating system allows for automatic/persistent connectivity for
mission-critical applications and enhanced machin e-to-machine (M2M) functionality.

AT Commands: The MultiModem MTCBA-C1-EN2 wireless router is configured using the CDMA-C1 AT

Commands. These commands are documented in the Reference Guide for the MultiModem Wireless
CDMA-C1 Modems, document number S000478x.

Safety Warnings
Ethernet Ports Caution

The Ethernet ports are not designed to be connected to a Public Telecommunication Network or used outside the building.

12B12BHandling Precautions

All devices must be handled with certain precautions to avoid damage due to the accumulation of static charge. Although input
protection circuitry has been incorporated into the devices to minimize the effect of this static build up, proper precaut ion s shou ld
be taken to avoid exposure to electrostatic discharge during handling and mounting.

Caution: Maintain a separation distance of at least 20 cm (8 inches) between the transmitter’s antenna and the body of the user

or nearby persons. The router is not designed for, nor intended to be, used in applications within 20 cm (8 inches) of the body of
the user.

RF Interference Issues

It is important to follow any special regulations regarding the use of radio equipment due in particul ar to the possi bil ity of radio
frequency, RF, interference. Please follow the safety advice given below carefully.

● Switch OFF your Wireless MultiModem when in an aircraft. The use of cellular telephones in an aircr aft may

endanger the operation of the aircraft, disrupt the cellular network and is illegal. Failure to observe this instruction
may lead to suspension or denial of cellular telephone services to the offender, or legal action or both.

● Switch OFF your Wireless MultiModem when around gasoline or diesel-fuel pumps and before filling your vehicle

with fuel.

● Switch OFF your Wireless MultiModem in hospitals and any other place where medical equipment may be in use.

● Respect restrictions on the use of radio equipment in fuel depots, chemical plants or where blasting operations are in

progress.

● There may be a hazard associated with the operation of your Wireless MultiModem close to inadequately protected

personal medical devices such as hearing aids and pacemakers. Consult the manufacturers of the medical device to
determine if it is adequately protected.

● Operation of your Wireless MultiModem close to other electronic equipment may also cause interference if the

equipment is inadequately protected. Observe any warning signs and manufacturers’ reco mmend at io ns.

Vehicle Safety

● Do not use your Router while driving, unless equipped with a correctly installed vehicle kit allowing ‘Hands-Free’

Operation.

● Respect national regulations on the use of cellular telephones in vehicles. Road safety always comes first.

● If incorrectly installed in a vehicle, the operation of router telephone could interfere with the correct functioning of

vehicle electronics. To avoid such problems, be sure that qualified personnel have performed the installation.
Verification of the protection of vehicle electronics should be part of the installation.

● The use of an alert device to operate a vehicle’s lights or horn on public roads is not permitted.

14B14BInternal Lithium Battery

● A lithium battery located within product provides backup power for the timekeeping capability. The battery has an

estimated life expectancy of ten years.

● When the battery starts to weaken, the date and time may be incorrect. If the battery fails, the board must be sent

back to Multi-Tech Systems for battery replacement.

● Lithium cells and batteries are subject to the Provisions for International Transportation. Multi-tech Systems Inc.

confirms that the Lithium batteries used in the Multi-Tech product(s) referenced in this manual comply with Special

Provision 188 of the UN Model Regulations, Special Provision A45 of the ICAO-TI/IATA-DGR (Air), Special
Provision 310 of the IMDG Code, and Special Provision 188 of the ADR and RID (Road and Rail Europe).

Warning! There is danger of explosion if the battery is incorrectly replaced!

6 Multi-Tech Systems, Inc. MultiModem rCell User Guide

Chapter 1 – Product Description and Specifications

Model MTCBA-H/G2/E1-EN2

Model MTCBA-C1-EN2

LED Indicators

Power

Indicates presence of DC power when lit.

firmware. When the Status LED begins to blink, the router is ready.

a valid Ethernet connection.

SPD

Speed.

CD

Carrier Detect. Lit when data connection has been established.

Line Status Dependent on Model

MTCBA-H-EN2

MTCBA-G2-EN2

MTCBA-E1-EN2

MTCBA-C1-EN2

download mode.

No Accessories

with Accessories

Note: You must supply mounting screws.

Front Panel

The front panel contains Power and Status LEDs, two Ethernet LEDs, two modem LEDs, and three signal LEDs. The Power
LED indicates that DC power is present and the Status LED blinks when the unit is functioning normally. The two Ethernet LEDs
indicate transmit and receive activity and connection speed of 10 or 100Mbps on the Ethernet link. The two modem LEDs
indicate carrier detection and link status. The three signal LEDs display the signal strength level of the wireless connection. The
SIM door on the right side of the router provides access to the SIM card holder on the MTCBA-H/G2/E1-EN2 versions.

Status

LNK Link. Blinks when there is transmit and receive activity on the Ethernet link. It shows a steady light when there is

Signal

The LED is a solid light when the rCell is booting up, saving the configuration, restarting, or updating the

Lit when the Ethernet is linked at 100 Mbps. If it is not lit, the Ethernet is linked at 10 Mbps.

LS

Continuous “on” state

Indicates that the wireless
modem is registered on the
network.

Flashing state

Indicates attempted registration
on network.

Off state
Modem could not register

ALL OFF - Unit is off, not registered on network, or extremely week signal (0 < = RSSI < 6).
1 Bar “ON” – Very weak signal (7 < = RSSI <14)
1 Bar and 2 Bar “ON” – Weak signal (15 < = RSSI <23)
1 Bar, 2 Bar, and 3 Bar “ON” – Good signal (24 <= RSSI > = 31)

Continuous “on” state

Indicates that the wireless
modem is not registered on
the network.

Flashing state

Indicates registration on
network.

Off state

Modem is off (not ready) or in

Continuous “on” state

Indicates traffic between
the Provider and the
device.

Non-functional

Package Contents

Unbundled Package with

1 router
1 Quick Start Guide
1 MultiModem CD

Note: You must supply mounting screws,

DC power supply, and an antenna.

Note: Your wireless provider will supply the SIM card.

1 router
1 antenna
1 Ethernet cable
1 RS-232 cable
1 power supply
1 Quick Start Guide
1 MultiModem CD

Multi-Tech Systems, Inc. MultiModem rCell User Guide 7

Bundled Package

Chapter 1 – Product Description and Specifications

Features

MTCBA-H-EN2

MTCBA-E1-EN2

MTCBA-G2-EN2

MTCBA-C1-EN2

GPRS; Cl ass 10

Mobile station Class B

transparent up to 64K bps

Services-SMS

(MO/MT), cell broadcast

(MO/MT), cell broadcast

cell broadcast

Point, cell broadcast

Connector

RS232 Connector

DE9

Voltage

9V to 32 VDC

Refer to Power measurements following this table

15cmH x7.07cmD

Storage Temp

-40° to +85° C

Humidity

Relative humidity 20% to 90% noncondensing

Network:

Specification

Performance HSDPA/UMTS

EDGE: Cl ass 10

Band, Frequency

Packet Data

Circuit-Switched
Data

Short Message

Antenna

SIM Connector

Quad-band
GSM/GPRS/EDGE/HSDPA
850/900/1800/1900 MHz
UMTS FDD: Band I/
Band II/Band V

HSDPA: UE CAT [1-6], 11,
12 supported, compressed
mode according to 3GPP
TS5.212
EDGE: Class 10, full
PBCCH support,
coding schemes CS-9,
Mobile station Class B
GPRS: Class 10,
full PBCCH support,
coding schemes CS1-4,

GSM: Asynchronous, non­transparent up to 9600bps

UMTS: Asynchronous,non-

Text & PDU,Point-to-Point

Standard 1.8/3V SIM
receptacle

EDGE: E-GPRS Class 10,
GPRS: Cl ass 12

Quad-band
GSM/GPRS/EDGE
850/900/1800/1900 MHz

EDGE: E-GPRS Up to 240K
bps, coding scheme MCS-9,
mobile station Class B,
LLC layer, 4 time slots
GPRS: Full PBCCH support,
coding scheme 1-4,
mobile station Class B

Up to 14.4K bps, non­transparent

Text & PDU, Point-to-Point

RF Antenna: 50 ohm SMA (female connector)

Standard 1.8/3V SIM
receptacle

GPRS Class 10 CDMA2000 1xRTT

Quad-band GSM/GPRS
850/900/1800/1900 MHz

Up to 85.6K bps,
coding schemes CS1 to
CS4

Up to 14.4K bps transparent
and non-transparent

Text & PDU, Point-to-Point,

Standard 1.8/3V SIM
receptacle

Dual-band 800/1900 MHz
CDMA

Up to 153.6K bps forward
and reverse

IS-95A, IS 95B up to 14.4K
bps forward and reverse

Text & UCS-2, Point-to-

N/A

Power Connector

Power*
Physical

Description

Operating
Temperature **

Certifications EMC Compliance

7”W x 1.24”H x 2.7”D 0.78lbs

17.78cmW x3.

0.355Kg

-30° to +60° C
UL listed @ 40°

FCC Part 15

EN55022, EN55024

Radio Compliance
FCC Part 22,24

RSS132,133

EN301 489-1,
EN301 489-7,

EN301 489-24,

EN301 511

AS/ACIF S042.1,S042.3

Safety:

UL60950-1,
cUL60950-1,
IEC60950-1

PTCRB

-30° to +50° C
UL listed @ 40°

EMC Compliance

FCC Part 15
EN55022, EN55024

Radio Compliance
FCC Part 22,24

RSS132,133

EN301 489-1,

EN301 489-7,
EN301 511

AS/ACIF S042.1,S042.3

Safety:

UL60950-1,
cUL60950-1,
IEC60950-1

Network: PTCRB

2.5mm miniature(screw-on)

7”W x 1.24”H x 2.7”D 0.75lbs

17.78cmW x3.15cmH x7.07cmD 0.340Kg

-30° to +70° C
UL listed @ 40°

EMC Compliance

FCC Part 15
EN55022, EN55024

Radio Compliance
FCC Part 22,24

RSS132,133

EN301 489-1,
EN301 489-7,
EN301 511

AS/ACIF S042.1,S042.3

Safety:

UL60950-1,
cUL60950-1,
IEC60950-1

Network: PTCRB

-30° to +50° C
UL listed @ 40°

EMC Compliance

FCC Part 15

Radio Compliance
FCC Part 22,24

RSS132,133

Safety:

UL60950-1,
cUL60950-1,
IEC60950-1

Network: CDG 1&2

* Multi-Tech Systems, Inc recommends that the customer incorporate a 10% buffer into their power source when

determining product load.

** UL Listed @ 40°C. Limited by power supply. UL Certification does not apply or extend to an ambient above 40°C and

has not been evaluated by UL for ambient greater than 40°C

“UL has evaluated this device for use in ordinary locations only. Installation in a vehicle or other outdoor locations has

not been evaluated by UL. UL Certification does not apply or extend to use in vehicles or outdoor applications or in
ambient above 40° C.”

Optional power must be UL Listed ITE power supply marked LPS or Class 2 related 9-32Vdc, 1.44-0.4A.

8 Multi-Tech Systems, Inc. MultiModem rCell User Guide

Chapter 1 – Product Description and Specifications

1.30A @ 9V, 0.518A @ 20V,

GSM 850

EGSM 900

GSM 1800

GSM 1900

Frequency RX

869 to 894 MHz

925 to 960 MHz

1805 to 1800 MHz

1930 to 1990 MHz

Frequency TX

824 to 849 MHz

880 to 915 MHz

1710 to 1785 MHz

1850 to 1910 MHz

CDMA 800

CDMA 1900

Frequency RX

Frequency TX

824 to 849 MHz

1850 to 1910 MHz

O

O

I

O

Power

MTCBA-H-EN2 MTCBA-G2-EN2 MTCBA-E1-EN2 MTCBA-C1-EN2

Sleep: 0.180A, 1.665W @ 9V,

0.092A, 1.84W @ 20V,

0.061A, 1.958W @ 32V

Typical: 0.480A, 4.382W @ 9V,

0.230A, 4.60W @ 20V,

0.015A, 4.80W @ 32V

Max: 0.665A, 6.025W @ 9V,

0.310A, 6.175W @ 20V,

0.200A, 6.40W @ 32V

Sleep: 0.163A, 1.5W @ 9V,

0.082A, 1.6W @ 20V,

0.055A, 1.8W @ 32V

Typical: 0.240A, 2.2W @ 9V,

0.114A, 2.3W @ 20V,

0.077A, 2.5W @ 32V

Max: 0.340A, 3.0W @ 9V,

0.153A, 3.1W @ 20V,

0.100A, 3.2W @ 32V

Peak:

0.343A @ 32V

Sleep: 0.175A,1.6W @ 9V,

0.090A, 1.8W @ 20V,

0.060A,1.9W @ 32V

Typical: 0.277A, 2.5W @ 9V,

0.133A, 2.7W @ 20V,

0.089A, 2.8W @ 32V

Max: 0.506A, 4.5W @ 9V,

0.240A, 4.8W @ 20V,

0.150A, 4.8W @ 32V

Peak: 2.50A @ 9V, 1.00A @ 20V,

0.60A @ 32V

Sleep: 0.186A,1.7W @ 9V,

0.091A, 1.8W @ 20V,

0.061A,1.9W@ 32V

Typical: 0.283A, 2.6W @ 9V,

0.137A, 2.7W @ 20V,

0.088A, 2.8W @ 32V

Max: 0.457A, 4.1W, @ 9V,

0.214A, 4.3W, @ 20V,

0.138A, 4.4W @ 32V

RF Specifications

GSM/EGSM RF Specifications

CDMA RF Specifications

869 to 894 MHz 1930 to 1990 MHz

RS232 9-Pin Functions of the Female End Connector

The following table explains the pin functions.

External Power

Signal IN/OUT

Pin 1 CD
Pin 2 RX
Pin 3 TX
Pin 4 DTR
Pin 5 GND
Pin 6 DSR
Pin 7 RTS
Pin 8 CTS
Pin 9 RI

I

-­O

I

O

Serial Cable

Female Connector

Multi-Tech Systems, Inc. MultiModem rCell User Guide 9

Chapter 2 – Activation and Installation

1BChapter 2 – Activation and Installation

Account Activation for Wireless Devices

Please refer to the wireless account Activation Notice included with your unit and located on the MultiModem CD. Follow the
directions on the Activation Notice to activate your account.

Note: If you need remote access to your MultiModem over the Internet for remote co n figur ation , y ou need to ensure

that your wireless network provider has provisioned mobile terminated data and fixed or dynamic public IP address in
which they can configure the network to redirect any incoming connection to that predefined IP.

Insert the SIM Card into Holder, If required

The router requires the power supply connection to begin operation. It also requires a SIM card (Subscriber Identity Module) to
operate on a GSM network. To install the SIM, do the following:

1. Using a small Phillips screwdriver, remove the two SIM door screws and remove the SIM door.
Note: When changing a SIM, ensure that power is removed from the unit.

2. Insert the SIM card into the card holder. The above graphic illustrates the correct SIM card orientation.

3. Verify that the SIM card fits into the holder properly and then replace the cover.

10 Multi-Tech Systems, Inc. MultiModem rCell User Guide

22B22BMaking the Connection

1. Connect a suitable antenna to the SMA connector (see antenna specifications in Appendix B).

2. Using an Ethernet cable, connect one end of the cable to the ETHERNET connector on the back of the router and

the other end to your pc either directly or via a switch or hub.

3. If you are connecting a customer’s serial legacy device to the router, connect the serial, RS-232 cable from the

customer’s device to the RS232 connector on the back of the router.

4. Depending on the power source, connect either the power supply module with the appropriate blade or the

optional DC power cable. If you are using the power supply module, remove the protective shipping cover. Attach
the appropriate interchangeable blade piece to the power supply module.

Chapter 2 – Activation and Installation

5. Screw-on the power lead from the power supply module into the power connection on the router. Now, plug the

power supply into your power source.

For Optional Direct DC Power

● Screw-on the DC power cable to the power connector on the router.

● Then attach the two wires at the other end of the DC power cable to a DC fuse/terminal block in which you are

mounting the router.

● Connect red wire to the "+" (positive) terminal and black wire to the "–" (negative) terminal. Be sure the GND

connection is correct.

Warning: Over-voltage protection is provided on the device. To ensure complete protection, you may want to

add additional filtering to the DC input.

Note: For an application involving a battery: you can use permanent “+” or key-switched “+” source. Connect

the power supply to its source (for example, in a mobile situation, to the DC fuse/terminal block).

Notes

● The POWER LED. The POWER LED lights after power-up.

● The Status LED is a solid ON when the router is booting up, saving a configuration, or updating firmware.

When the Status LED begins to blink, the router is ready.

● The Reset Button. Pressing and holding the Reset button for 5 seconds will restore all factory default

settings. It also will set the username and password back to admin and admin as well as setting the IP
address to the default of 192.168.2.1.

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Chapter 2 – Activation and Installation

23B23BOptional – Attach the Router to a Flat Surface

Before you mount your router to a permanent surface, verify signal strength, refer t o Verify Signal Strength in this Chapter.
The router can be panel mounted with screws spaced according to the measurement shown.

Note: Use either #6 or #8 pan head screws for all four mount locations.

12 Multi-Tech Systems, Inc. MultiModem rCell User Guide

Chapter 2 – Activation and Installation

24B24BSet Your PC’s TCP/IP Address for Ethernet Functionality

The following directions establish a TCP/IP connection at the pc so the PC can communicate with the router. The following
directions were written using a Windows XP/ 2003+ operat ing system.

1. Click Start | Control Panel. Double-click the Network Connections icon.

2. The Network Connections screen displays. Right-click the Local Area Connection icon and choo se Properties from

the drop down list.

3. The Local Area Connection Properties dialog box displays.

● Select Internet Protocol [TCP/IP].

● Click the Properties button. The Internet Protoc ol (T CP/ IP) Proper ti es scr een dis play s .

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Chapter 2 – Activation and Installation

4. The Internet Protocol (TCP/IP) Properties screen.

Important Note:

If this screen opens and displays your current IP configuration, we suggest you record this i nform atio n for future
reference (i.e., after the router is configured, you may wish to return this PC to its original settin gs).

● To set a Fixed IP Address for the pc, select Use the following IP address.

● Enter the pc IP Address. Example: 192.168.2.x.

Note: The x in the address stands for numbers 101 and up.

● Enter the pc Subnet Mask. Example: 255.255.255.0

● Enter the pc Default Gateway. Example: 192.168.2.1

Note: The pc settings must be in the same subnet range as the router.

The factory default settings for the router are:

IP Address: 192.168.2.1
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.2.2

● Select Use the following DNS server addresses.

● Enter the IP Address for the Preferred DNS Server. Example: 205.171.3.65

● Click OK.

● Close the Local Area Properties screen by clicking OK.

● Close the Control Panel.

● Repeat these steps for each PC on your network.

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Chapter 2 – Activation and Installation

Signal Strength – RSSI

10 – 31

Sufficient

0 – 9

Weak or Insufficient

99

Insufficient

Network Registration Verification

Value

Network Registration Status

+CREG: 0,1

The router is registered on the home network

+CREG: 0,5

The router is registered on a network and it is roaming

25B25BAT Command for Verifying Signal Strength

To communicate directly with the cellular modem to verify signal strength, network registration, and roaming status, telnet to the
modem.

Note: Ensure that the Status LED is blinking, indicating that the router is ready.

1. To Telnet to the modem. You can access the modem thru the Run icon or from the Command Prompt:

Click Start I Run icon. In the Open window, enter cmd and then press ENTER.

or

Click Start I All Programs I Accessories I Command Prompt

● In the command window, type telnet 192.168.2.1 5000

● At the Login prompt, type the default user name: admin (all lower-case). Press ENTER

● At the Password prompt, type the default password: admin (all lower-case). Press ENTER

2. In the command window, type AT+CSQ

3. The router responds with the received signal strength (rssi) and the channel bit error rate (ber).

RSSI ranges from 0 to 31. BER ranges from 0 to 7 (7 is the highest error rate).

AT Command for Checking Network Registration and Roaming
Status

Use this command to verify that the MultiModem rCell Router has been registered on a wireless network.

1. In the command window, type AT+CREG?

2. The router will respond in one of the following ways:

+CREG: 0,0 The router is not registered on any network

Note: If the router indicates that it is not registered, verify the signal strength to determine if the problem is the strength of the

received signal.

Exiting Modem Mode

1. After the last AT Command is entered, press:

CTRL + ] (the right bracket).

2. The following prompt displays:

telnet>

Type quit and press Enter.

3. Then the following prompt displays:

c:>
Type exit and press Enter.

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Chapter 2 – Activation and Installation

27B27BConfigure the Ethernet Interface Using the Web Management

Software

You are now ready to configure the Ethernet interface. This is accomplished by using the router's fact ory -ins talled Web
Management software. The software is accessed through a Web browser.

1. Open a Web browser

From the pc, open a Web browser.

Note: Ensure that the Status LED is blinking, indicating that the router is ready.

110BType the default Gateway Address: http://192.168.2.1

2.

3. 102B111BLogin

After entering the Address, the Login screen display s.

● Type the default User Name: admin (all lower-case).

● Type the default password: admin (all lower-case).

Note: The User name and Password are case-sensitive (both must be typed in lower-case).
A password can be up to 12 characters. If Windows displays the AutoComplete screen, you may want to click

No to tell the Windows OS not to remember the password; this helps maintain PC security.

Password Caution: It is recommended that you change the default password to better protect the security of

your router. Use a safe password! Your first name spelled backwards is not a sufficiently safe password; a
password such as xfT35$4 is better.

● Click the Login button. The Web Management Home screen displays.

4. 112BUse the Wizard Setup for Quick Configuration

A quick way to configure the router is to use the Wizard Setup. The Wizard Setup can be opened by clicking the
words Wizard Setup located under the Web Management software’s menu bar. The information entered here will
default to other screens that require this information.

Benefits of Using the Wizard Setup

● Saves time by allowing you to configure the basic setup in one screen.

Note: Additional features and functions can be set up using the complete Web Management software

program, described in Chapter 3.

● Provides a short way to enter and save information needed to create a connection to the Internet.

Select Wizard Setup

16 Multi-Tech Systems, Inc. MultiModem rCell User Guide

5. After clicking the Wizard Setup selection, the Wizard Setup screen displays.

IP Configuration

IP Address

The default is 192.168.2.1. To change it, simply enter your own IP address.

Mask

The default is 255.255.255.0

DNS

Enter the primary DNS IP address for the system. The default is 0.0.0.0

PPP Configuration

cellular modem, PPP must be disabled and telnet port 500 0 used .

Demand

to zero causes the link to stay active continuously.

For CDMA models, the APN does not apply

Init String

You can set up to 4 router initialization strings.

PPP Authentication

Default = PAP-CHAP

Username

Enter the PPP Username. This name authenticates the remote peer.

Password

Enter the PPP Password. This password authenticates the remote peer.

77B104BWizard Setup

Chapter 2 – Activation and Installation

A minimum router configuration is provided using the Wizard Setup. This provides a quick way to enter and save information
needed to create a connection to the Internet. The table below provides the information for the minimum configuration.

PPP

The default is disable. To connect to the Internet, you need to enable PPP.
Depending on the model, commands may need to be issued to the integrated cellular
modem before connecting to the wireless service. To issue commands to the integrated

Dial-on-

The default is disable.

Idle Time Out Sets the amount of time the PPP link stays active before disconnecting. Setting the value

Dial Number Enter the dial number. This number connects you to the Internet.

For HSDPA, the number is *99***1#.

APN For GSM models, enter the APN (Access Point Name). The APN is assigned by your

wireless service provider.

Authentication
Type

Click the button corresponding to the authentication protocol you want to use to
negotiate with the remote peer. PAP, CHAP, or PAP-CHAP.

Multi-Tech Systems, Inc. MultiModem rCell User Guide 17

A Note About the Access Point Name

Never unplug the power until you have first performed the Save & Restart process. If the

The APN (Access Point Name) is assigned by your wireless service provider, but you may have to ask for it. An access
point is an IP network to which a MultiModem rCell Router connects. The Web Management software asks for the APN
on the Wizard Setup screen and the PPP screen.

Important Note About Provider Fees

Your provider will charge you for your data usage. Please check with your provider to make sure you are aware of the
charges.

If you plan to use the router for large amounts of data transfers, Multi-Tech recommends an unlimited data plan with
your account. Multi-Tech will not be responsible for any charges relating to your cellular bill.

Note: Additional features and functions can be set up using the complete Web Management software program,

described in Chapter 3.

6. Click the Submit button.

7. Click the Save & Restart button (located on the Menu bar). The router will reboot

IMPORTANT NOTE ABOUT UUSUBMITUU AND UUSAVE & RESTART

Chapter 2 – Activation and Installation

Click the Submit button located at the bottom of most screens in order to save any changes you make.
Then you click the Save & Restart button, located on the Menu bar, in order for your settings to take
effect. Save & Restart does not have to be executed after each screen; you can change and Submit
several screens, and then click Save & Restart.

8. The Status LED will go out during a ‘Save & Restart’. Once it is flashing, the unit is ready to go.

9. Open a Web browser, assume that all configurations are correct and the router’s CD LED is ON, you should now be

able to browse the Internet.

28B28BShutdown Caution

setup changes are not properly saved before unplugging the power, data could be lost.

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Chapter 3 – Using the Web Management Software

2BChapter 3 – Using the Web Management

Software

The Web Management software configures the Ethernet functionality of your router.

29B29BNavigating the Web Management Software

This section explains the menu structure and the navigation buttons of the router’s Web Management software.

Menu Bar

IP Setup: Sets up a General Configuration, HTTP, DDNS, SNTP, Static Routes, and Remote Configuration.
PPP: Sets up the PPP authentication, dial-on-demand, router authentication, and Wakeup on Call.
Networks & Services: Defines networks and services to make them available to other functions such as allow ed packet filters,

static routes, remote configuration, DNAT, and GRE tunnels and routes.

Packet Filters: Defines filter rules, DNAT configuration, and ICMP rules.
GRE Tunnels: Generic Routing Encapsulation (GRE). Defines the remote network and the tunnel through which traffic is to be

routed.

DHCP Server: Configures the DHCP server settings.

IPSec: Allows device to support LAN-to-LAN VPN tunneling with DES, 3DES and AES encryption support
Serial Port: Adds support for RS-232 serial port so that Ethernet and legacy serial devices can share the same cellular

connection.

Tools: Sets DDNS Force Update and Reset router, displays Service Status, and provides screens for Firmware Upgrade, Load

Configuration, and Save Configuration.

Statistics & Logs: Shows statistics and logs maintained by the router.
Save & Restart: Saves your settings and reboots your router.
Help Index: Accesses the online Help text.

IMPORTANT NOTE ABOUT UUSUBMITUU AND UUSAVE & RESTART

Click the Submit button located at the bottom of most screens in order to save any changes you make.
Then you must click the Save & Restart button, located on the Menu bar, in order for your settings to take effect. Save &

Restart does not have to be executed after each screen; you can change and Submit several screens, and then click Save &
Restart.

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Chapter 3 – Using the Web Management Software

Networks &
Services

GRE
Tunnels

Remote Configuration

DHCP Server

IPSec

Serial Port

Tools

Statistics & Logs

Screen Parts

Menu Bar Submenu Title Submenu List

Screen Buttons

Screen Name

Screen Input
Area

110B

Screen Buttons

Home: Click this button to return to the Home screen.

Wizard Setup: Click this button to display the Wizard Setup screen on which you can quickly set up your MultiModem

rCell Router with basic configuration settings.

Logout: Click this button to Logout and return to the login screen.
Help: Click this button to display the Help text.

111B

Submenus

The submenus display on the left side of the screen.
The following table shows the sub-menu selections under each main menu category .

IP Setup PPP

General Configuration

HTTP Configuration
DDNS Configuration
SNTP Configuration
Static Routes

Subnet Settings

Fixed Addresses

PPP Configuration
Wakeup on Call
Power On Config

Modem Commands

Add IKE Connection
Add Manual Connection

Network Configuration
Service Configuration

Serial Port Settings
Serial Port Configuration
Client Settings
TCP/UDP-Client Config­uration
Server Settings
TCP/UDP-Server Config­uration

Packet Filters

Packet Filters
DNAT Configuration
Advanced

Tools
Firmware Upgrade
Load Configuration
Save
Configuration

GRE Tunnels
GRE Routes

Ethernet
PPP
PPP Trace
SysInfo
DHCP Statistics
GRE Statistics
Modem Info
Service Status
TCP/UDP Client Live Log
TCP/UDP Server Live Log
IPSec Live Log
IPSec Log Traces

20 Multi-Tech Systems, Inc. MultiModem rCell User Guide

Chapter 3 – Using the Web Management Software

Web Management Software Screens

The rest of this chapter describes each of the Web Management software screens.

IP Setup

78BIP Setup > General Configuration

In the General Configuration, you will set the general system-based parameters.

Multi-Tech Systems, Inc. MultiModem rCell User Guide 21