Page 1
MultiModem
rCell
Intelligent Wireless Router
®
User Guide
Page 2
Copyright and Technical Support
MultiModem® rCell User Guide
Intelligent Wireless Router
MTCBA-Xx-EN2 , MTC BA -Xx-EN2-GP
S000485B, Revision B
Copyright
This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech
Systems, Inc. All rights reserved.
Multi-Tech Systems, Inc. makes no representation or warranties with respect to the contents hereof and specifically disclaims
any implied warranties of merchantability or fitness for any particular purpose.
Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the
content hereof without obligation of Multi-Tech Systems, Inc., to notify any person or organization of such revisions or changes.
Check Multi-Tech’s Web site or product CD for current versions of our product documentation.
Copyright © 2010 by Multi-Tech Systems, Inc.
Record of Revisions
74B98BRevision Date Description
A 08/31/10 Initial release of MultiModem rCell with GPS and without GPS for C1,E1,G2,H4,
and EV2 models.
B 10/25/10 Added Sprint and Verizon Activation into a new Carrier Activation chapter
(Chapter 3) and restructure installation.
75B99BTrademarks
Trademarks and registered trademarks of Multi-Tech Systems, Inc. include MultiModem, the Multi-Tech logo, and Multi-Tech.
Windows is a registered trademark of Microsoft Corporation in the United States and other countries. All other products or
technologies referenced in this manual are the trademarks or registere d tradem ar k s of their r espectiv e hol der s.
Contacting Multi-Tech Support
Online Support Portal: https://support.multitech.com
In order to better serve our customers, manage support requests and shorten resolution times, we have created the online web
portal allowing you to submit questions regarding Multi-Tech products directly to our technical support team. Get answers to
your most complex questions, ranging from implementation, troubleshooting, product configuration, firmware upgrades and
much more.
To create an account and submit a Support Case on the Portal, visit https://support.multitech.com.
Knowledge Base and Support Services: www.multitech.com/support.go
The Knowledge Base provides immediate answers to your questions and gives you access to support resolutions for all MultiTech products. Visit our support area on the website for other support services.
World Headquarters
Multi-Tech Systems, Inc.
2205 Woodale Drive, Mounds View, Minnesota 55112 U.S.A.
Phone: 763-785-3500 or 800-328-9717 Fax: 763-785-9874
www.multitech.com
Technical Support
Business Hours: M-F, 9am to 5pm CST
Country By Email By Phone
Europe, Middle East, Africa: support@multitech.co.uk (44) 118 959 7774
U.S., Canada, all others: support@multitech.com (800) 972-2439 or (763) 717-5863
Warranty
Warranty information can be found at: http://www.multitech.com/warranty.go
2 Multi-Tech Systems, Inc. MultiModem rCell User Guide
Page 3
Table of Contents
Table of Contents
CHAPTER 1 – INTRODUCTION AND PRODUCT DESCRIPTION .................................... 5
Related Documentation ........................................................................................................................................ 6
MultiModem MTCBA-E1-EN2 (EDGE) ........................................................................................................... 6
MultiModem MTCBA-G2-EN2 (GPRS) .......................................................................................................... 6
MultiModem MTCBA-C1-EN2 (CDMA) .......................................................................................................... 6
MultiModem MTCBA-H4-EN2 (HSPA) ........................................................................................................... 6
MultiModem MTCBA-EV2-EN2 (EV-DO) ....................................................................................................... 6
Safety Warnings ................................................................................................................................................... 7
Ethernet Ports Caution .................................................................................................................................... 7
12B12BHandling Precautions ...................................................................................................................................... 7
RF Interference Issues .................................................................................................................................... 7
Vehicle Safety .................................................................................................................................................. 7
14B14BInternal Lithium Battery .................................................................................................................................... 7
Front Panel ........................................................................................................................................................... 8
Package Contents ................................................................................................................................................ 9
Specifications ...................................................................................................................................................... 10
Power ............................................................................................................................................................. 11
RF Specifications ........................................................................................................................................... 11
Global Positioning System (GPS) ....................................................................................................................... 12
RS232 9-Pin Functions of the Female End Connector ...................................................................................... 12
CHAPTER 2 – INSTALLATION .................................................................................................... 13
Insert the SIM Card into Holder, If required ........................................................................................................ 13
Making the Connection ....................................................................................................................................... 13
Optional – Attach the Router to a Flat Surface ................................................................................................... 15
24B24BSet Your PC’s TCP/IP Address for Ethernet Functionality ................................................................................. 16
Configure Ethernet Interface Using Web Management Software ...................................................................... 18
CHAPTER 3 – CARRIER ACTIVATION ..................................................................................... 21
Account Activation for Wireless Devices ............................................................................................................ 21
Verifying Signal Strength .................................................................................................................................... 21
Checking Network Registration and Roaming Status ........................................................................................ 21
Verizon Wireless Networks Activation ................................................................................................................ 22
Sprint Network Activation .................................................................................................................................... 22
GSM Network Activation ..................................................................................................................................... 22
Exiting Modem Mode .......................................................................................................................................... 22
CHAPTER – 4 USING THE WEB MANAGEMENT SOFTWARE ...................................... 23
29B29BNavigating the Web Management Software ....................................................................................................... 23
Web Management Software Screens ................................................................................................................. 25
IP Setup .............................................................................................................................................................. 25
IP Setup > GPS Configuration ............................................................................................................................ 31
PPP ..................................................................................................................................................................... 33
Networks & Services ........................................................................................................................................... 40
GRE Tunnels ...................................................................................................................................................... 46
DHCP Server ...................................................................................................................................................... 48
IPSec .................................................................................................................................................................. 50
37B38Serial-Port ........................................................................................................................................................... 55
38BSerial-Port > Serial Port Settings ........................................................................................................................ 55
Tools ................................................................................................................................................................... 58
69BTools > Tools ................................................................................................................................................. 58
70BTools > Firmware Upgrade ............................................................................................................................ 58
71BTools > Load Configuration ........................................................................................................................... 59
51BTools > Save Configuration ........................................................................................................................... 59
40B40BStatistics & Logs ................................................................................................................................................. 60
52B80BStatistics & Logs > System Information ......................................................................................................... 60
53B81BStatistics & Logs > Ethernet .......................................................................................................................... 61
54B82BStatistics & Logs > PPP ................................................................................................................................. 62
Multi-Tech Systems, Inc. MultiModem rCell User Guide 3
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Table of Contents
55B83BStatistics & Logs > PPP Trace ...................................................................................................................... 63
57B86BStatistics & Logs > Modem Information ......................................................................................................... 64
58B87BStatistics & Logs > Service Status ................................................................................................................. 64
59B88BStatistics & Logs > TCP/UDP Client Live Log ............................................................................................... 64
60B89BStatistics & Logs > TCP/UDP Server Live Log .............................................................................................. 64
61B90BStatistics & Logs > IPSec Live Log ................................................................................................................ 65
62B91BStatistics & Logs > IPSec Log Traces ........................................................................................................... 65
3BAPPENDIX A – COMMONLY SUPPORTED SUBNETS REFERENCE TABLE ........... 66
AAPPENDIX B - CELLULAR INFORMATION ........................................................................... 68
Antenna System for Cellular Devices ................................................................................................................. 68
FCC Requirements for the Antenna ................................................................................................................... 68
Antenna Specifications ....................................................................................................................................... 68
CDMA RF Specifications ............................................................................................................................... 68
PTCRB Requirements for the Antenna ......................................................................................................... 68
GSM/EGSM RF Specifications ...................................................................................................................... 68
GSM Antenna Requirements/Specifications ................................................................................................. 69
GPS (Global Positioning) RF Specifications ................................................................................................. 69
Antennas Available from Multi-Tech Systems, Inc. ....................................................................................... 70
5BAPPENDIX C – REGULATORY COMPLIANCE ...................................................................... 71
EMC, Safety, and R&TTE Directive Compliance................................................................................................ 71
FCC Part 15 Class A Statement ......................................................................................................................... 71
Industry Canada ................................................................................................................................................. 71
6BAPPENDIX D – WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT ................... 72
7BAPPENDIX E – ENVIRONMENTAL INFORMATION ........................................................... 73
Restriction of the Use of Hazardous Substances (RoHS) .................................................................................. 73
China ROHS ....................................................................................................................................................... 74
REACH Statement .............................................................................................................................................. 75
APPENDIX F – SPRINT ACTIVATION FAILURE CORRECTIVE ACTION ................. 76
INDEX .................................................................................................................................................... 78
4 Multi-Tech Systems, Inc. MultiModem rCell User Guide
Page 5
MTCBA-H4-EN2
MTCBA-H4-EN2-GP
MTCBA-EV2-EN2-GP
Chapter 1 – Introduction and Product
Description
This User Guide describes the MultiModem® rCell intelligent wireless routers with an Ethernet II interface. The MultiModem
rCell Router is configured for one of three connectivity modes: always-on, wake-up on ring, or dial-on demand. The always-on
network connection automatically establishes a wireless data connection and allows for around the clo ck surv ei lla nce,
monitoring or real time data acquisition of any remote Ethernet device such as a Web camera. If the data link is dropped in the
event of poor reception or a complete loss of service, it will automatically re-establish the data link. The wake-up on ring
configuration allows the router to “wake up” and initiate a connection when it detects an incoming ring. For security reasons, you
can setup the router to wake up based on a particular caller ID number. This configuration is ideal for reducing the costs
associated with the modem being online and available 24/7. When configured for dial-on demand, the router only accesses the
Internet when data is present. This configuration is ideal for sharing Internet access among networked PCs.
Model Description
MTCBA-E1-EN2
MTCBA-E1-EN2-GP
MTCBA-G2-EN2
MTCBA-G2-EN2-GP
MTCBA-C1-EN2
MTCBA-C1-EN2-GP
MTCBA-EV2-EN2
Quad-band E-GPRS Class 12 performance Without GPS Option
Quad-band E-GPRS Class 12 performance With GPS Option
Quad-band GPRS Class 10 performance Without GPS Option
Quad-band GPRS Class 10 performance With GPS Option
Multi-band CDMA2000 1xRTT performance Without GPS Option
Multi-band CDMA2000 1xRTT performance With GPS Option
Tri-band UMTS/HSPA 7.2 performance Without GPS Option
Tri-band UMTS/HSPA 7.2 performance With GPS Option
Dual-band 800/1900 MHz EV-DO Rev A performance Without GPS Option
Dual-band 800/1900 MHz EV-DO Rev A performance With GPS Option
Multi-Tech Systems, Inc. MultiModem rCell User Guide 5
Page 6
Chapter 1 – Product Description and Specifications
Related Documentation
MultiModem MTCBA-E1-EN2 (EDGE)
AT Commands: The MultiModem MTCBA-E1-EN2 wireless router is configured usi ng the ED GE AT
Commands. These commands are documented in the Reference Guide for the MultiModem Wireless EDGE
Modems, document number S000474x.
MultiModem MTCBA-G2-EN2 (GPRS)
AT Commands: The MultiModem MTCBA-G2-EN2 wireless modem is configured using the GPRS
AT Commands. These commands are documented in the Reference Guide for the MultiModem
Wireless GPRS Modems, document number S000463x.
MultiModem MTCBA-C1-EN2 (CDMA)
AT Commands: The MultiModem MTCBA-C1-EN2 wireless router is configured using the CDMA-C1 AT
Commands. These commands are documented in the Reference Guide for the MultiModem Wireless
CDMA-C1 Modems, document number S000478x.
MultiModem MTCBA-H4-EN2 (HSPA)
AT Commands: The MultiModem MTCBA-H4-EN2 wireless router is configur ed usi ng the HSPA AT
Commands. These commands are documented in the Reference Guide number S000483x.
MultiModem MTCBA-EV2-EN2 (EV-DO)
AT Commands: The MultiModem MTCBA-EV2-EN2 wireless router is configured using the EV-DO
AT Commands. These commands are documented in the Reference Guide number S000482x.
6 Multi-Tech Systems, Inc. MultiModem rCell User Guide
Page 7
Chapter 1 – Product Description and Specifications
Safety Warnings
Ethernet Ports Caution
The Ethernet ports are not designed to be connected to a Public Telecommunication Network or used outside the building.
12B12BHandling Precautions
All devices must be handled with certain precautions to avoid damage due to the accumulation of static charge. Although
input protection circuitry has been incorporated into the devices to minimize the effect of this static build up, proper
precautions should be taken to avoid exposure to electrostatic discharge during handling and mounting.
Caution: Maintain a separation distance of at least 20 cm (8 inches) between the transmitter’s antenna and the body of the
user or nearby persons. The router is not designed for, nor intended to be, used in applications within 20 cm (8 inches) of the
body of the user.
RF Interference Issues
It is important to follow any special regulations regarding the use of radio equipment due in particular to the possibility of radio
frequency, RF, interference. Please follow the safety advice given below carefully.
● Switch OFF your Wireless MultiModem when in an aircraft. The use of cellular telephones in an aircraft may
endanger the operation of the aircraft, disrupt the cellular network and is illegal. Failure to observe this instruction
may lead to suspension or denial of cellular telephone services to the offender, or legal action or both.
● Switch OFF your Wireless MultiModem when around gasoline or diesel-fuel pumps and before filling your vehicle
with fuel.
● Switch OFF your Wireless MultiModem in hospitals and any other place where medical equipment may be in use.
● Respect restrictions on the use of radio equipment in fuel depots, chemical plants or where blasting operations are in
progress.
● There may be a hazard associated with the operation of your Wireless MultiModem close to inadequately protected
personal medical devices such as hearing aids and pacemakers. Consult the manufacturers of the medical device to
determine if it is adequately protected.
● Operation of your Wireless MultiModem close to other electronic equipment may also cause interf eren ce if the
equipment is inadequately protected. Observe any warning signs and manufacturers’ recommendations.
Vehicle Safety
● Do not use your Router while driving, unless equipped with a correctly installed vehicle kit allowing ‘Hands-Free’
Operation.
● Respect national regulations on the use of cellular telephones in vehicles. Road safety always comes first.
● If incorrectly installed in a vehicle, the operation of router telephone could interfere with the correct functioning of
vehicle electronics. To avoid such problems, be sure that qualified personnel have performed the installation.
Verification of the protection of vehicle electronics should be part of the installation.
● The use of an alert device to operate a vehicle’s lights or horn on public roads is not permitted.
14B14BInternal Lithium Battery
● A lithium battery located within product provides backup power for the timekeeping capability. The battery has an
estimated life expectancy of ten years.
● When the battery starts to weaken, the date and time may be incorrect. If the battery fails, the board must be sent
back to Multi-Tech Systems for battery replacement.
● Lithium cells and batteries are subject to the Provisions for International Transportation. Multi-Tech Systems Inc.
confirms that the Lithium batteries used in the Multi-Tech product(s) referenced in this manual comply with Special
Provision 188 of the UN Model Regulations, Special Provision A45 of the ICAO-TI/IATA-DGR (Air), Special
Provision 310 of the IMDG Code, and Special Provision 188 of the ADR and RID (Road and Rail Europe).
Warning! There is danger of explosion if the battery is incorrectly replaced!
Multi-Tech Systems, Inc. MultiModem rCell User Guide 7
Page 8
Chapter 1 – Product Description and Specifications
Model MTCBA-E1/G2/H4-EN2
Model MTCBA-C1/EV2-EN2
LED Indicators
Power
Indicates presence of DC power when lit.
When the Status LED begins to blink, the router is ready.
valid Ethernet connection.
SPD
Speed. Lit when the Ethernet is linked at 100 Mbps. If it is not lit, the Ethernet is linked at 10 Mbps.
CD
Carrier Detect. Lit when data connection has been established.
Link Status Dependent on Model
-E1 version* (AT^SSYNC=1)
G2 version
C1version
-H4 and EV2 versions
party.
1 Bar, 2 Bar, and 3 Bar “ON” – Good signal (24 <= RSSI > = 31)
Front Panel
The front panel contains Power and Status LEDs, two Ethernet LEDs, two modem LEDs, and three signal LEDs. The Power
LED indicates that DC power is present and the Status LED blinks when the unit is functioning normally. The two Ethernet LEDs
indicate transmit and receive activity and connection speed of 10 or 100Mbps on the Ethernet link. The two modem LEDs
indicate carrier detection and link status. The three signal LEDs display the signal strength level of the wireless connection. The
SIM door on the right side of the router provides access to the SIM card holder on the E1, G2, and H4 versions.
Status
LNK Link. Blinks when there is transmit and receive activity on the Ethernet link. It shows a steady light when there is a
The LED is a solid light when the rCell is booting up, saving the configuration, restarting, or updating the firmw are.
LS
Permanently off. ME is in one of
the following modes: Power Down
mode, Airplane mode Non-Cyclic
Sleep mode with no temporary
wake-up event in progress.
600 ms on/600 ms off
Limited Network Service: No SIM
card inserted or no PIN entered, or
network search in progress or
ongoing user authentication, or
network login in progress.
75 ms on/3 sec off
Idle mode: The mobile is registered
to the GSM network (monitoring
control channels and user
interactions). No call is in progress.
75 ms on/ 75 ms off/75 ms on/3
sec off
One or more GPRS contexts
activated.
500 ms on/ 25 ms off
Packet switched data transfer in
progress.
Permanently on
CSD call – Connected to remote
Permanently On: Not
registered on network.
Flashing states:
200 ms on/2 sec off
Registered on network.
200 ms on/600 ms off
Registered on the
network and
communications in
progress
100 ms on/200 ms off
Software downloaded
is either corrupted or
non-compatible (“bad
software”)
Permanently On:
Not registered on
network.
Flashing states:
200 ms on/2 sec off
Registered on
network.
200 ms on/600 ms
off
Registered on the
network and
communications in
progress
100 ms on/200 ms
off
Software downloaded
is either corrupted or
non-compatible (“bad
software”)
Permanently On:
Powered on and
connected, but not
transmitting or receiving.
Slow flashing state
(5 Seconds)
Powered on searching
for a connection.
Fast flashing state
(0.3 seconds)
Transmitting and
receiving.
Signal ALL OFF - Unit is off, not registered on network, or extremely week signal (0 < = RSSI < 6).
1 Bar “ON” – Very weak signal (7 < = RSSI <14)
1 Bar and 2 Bar “ON” – Weak signal (15 < = RSSI <23)
* To be accurate, the AT^SSYNC command must be set to 1 so that the factory default LED timings are used.
8 Multi-Tech Systems, Inc. MultiModem rCell User Guide
Page 9
No Accessories
Package Contents
Chapter 1 – Product Description and Specifications
Unbundled Package with
1 router
1 Quick Start Guide
1 MultiModem CD
Note: You must supply mounting screws,
AC or DC power supply, and an antenna.
Note: Your wireless provider will supply the SIM card.
Bundled Package
with Accessories
1 router
1 antenna
1 Ethernet cable
1 RS-232 cable
1 power supply
1 Quick Start Guide
1 MultiModem CD
Note: You must supply mounting screws.
Multi-Tech Systems, Inc. MultiModem rCell User Guide 9
Page 10
Chapter 1 – Product Description and Specifications
10 Multi-Tech Systems, Inc. MultiModem rCell User Guide
Specifications
Features
MTCBA-E1-EN2
MTCBA-C1-EN2
MTCBA-G2-EN2 MTCBA-H4-EN2
MTCBA-EV2-EN2
Performance EDGE: E-GPRS Class 12,
GPRS:
Class 10
CDMA2000 1xRTT GPRS Class 10 HSPA CDMA2000 1xRTT
EV-DO Rev. A
Band, Frequency
Quad-band GSM/GPRS/EDGE
850/900/1800/1900 MHz
Dual-band 800/1900 MHz CDMA;
800 MHz and 800/1900 MHz with
R-UIM support
Quad-band GSM
850/900/1800/1900 MHz
HSUPA / HSDPA / UMTS Tripleband: 2100/1900/850 MHz with Rx
diversity
Dual-band 800/1900 MHz CDMA;
800 MHz and 800/1900 MHz with
R-UIM support
Packet Data EDGE: E-GPRS Up to 240K bps,
coding scheme MCS1-9, mobile
station Class B, LLC layer, 4 time
slots
GPRS: Full PBCCH support,
coding scheme 1-4, mobile station
Class B
Up to 153.6K bps forward and
reverse
Up to 85.6K bps, coding schemes
CS1 to CS4
HSDPA data service of up to
7.2 Mbps
HSUPA data service of up to
5.76 Mbps
Peak download 3.1 Mbps, peak
upload 1.8 Mbps
Circuit-Switched
Data
Up to 14.4K bps, non-transparent IS-95A, IS-95B up to 14.4K bps
forward and reverse
Up to 14.4K bps transparent and
non-transparent
Up to 14.4K bps transparent and
non-transparent
IS-95A, IS-95B up to 14.4K bps
forward and reverse
Short Message
Services-SMS
Text & PDU, Point-to-Point
(MO/MT), cell broadcast
Text & PDU, Point-to-Point
(MO/MT), cell broadcast
Text & PDU, Point-to-Point, cell
broadcast
Text & PDU, Point-to-Point
(MO/MT), cell broadcast
Text & PDU, Point-to-Point
(MO/MT), cell broadcast
Antenna
Connector
RF Antenna: 50 ohm SMA (female
connector)
RF Antenna: 50 ohm SMA (female
connector)
RF Antenna: 50 ohm SMA
(female connector)
RF Antenna: 50 ohm SMA (female
connector)
RF Antenna: 50 ohm SMA (female
connector)
SIM Connector
Standard 1.8 and 3V SIM
receptacle
- Standard 1.8 and 3V SIM
receptacle
Standard 1.8 and 3V SIM
receptacle
-
RS232 Connector
DE9
Power Connector
2.5mm miniature (screw-on)
Voltage
9V to 32 VDC
Physical
Description
7”W x 1.24”H x 2.93”D 0.75lbs 17.78cmW x3.15cmH x7.44cmD 0.340Kg
Operating
Temperature *
-35° to +75° C* -40° to +85° C* -40° to +85° C* -30° to +60° C* -40° to +75° C*
Storage Temp
-40° to +85° C
Humidity
Relative humidity 20% to 90% noncondensing
Certifications
EMC Compliance
FCC Part 15
EN55022
EN55024
Radio Compliance
FCC Part 22, 24
RSS132,133
EN301 489-1
EN489-3 (-GP only)
EN301 489-7
EN301 511
AS/ACIF S042.1, S042.3
Safety: UL60950-1
cUL60950-1
IEC60950-1
Network: PTCRB
EMC Compliance
FCC Part 15
Radio Compliance
FCC Part 22, 24
RSS132,133
Safety: UL60950-1
cUL60950-1
IEC60950-1
Network: CDG 1&2
EMC Compliance
FCC Part 15
EN55022
EN55024
Radio Compliance
FCC Part 22, 24
RSS132,133
EN301 489-1
EN489-3 (-GP only)
EN301 489-7
EN301 511
AS/ACIF S042.1, S042.3
Safety: UL60950-1
cUL60950-1
IEC60950-1
AS/NZS60950-1
Network:
PTCRB
EMC Compliance
FCC Part 15
EN55022
EN55024
Radio Compliance
FCC Part 22, 24
RSS132,133
EN301 489-1
EN489-3 (-GP only)
EN301 489-7
EN301 511
AS/ACIF S042.1, S042.3
Safety: UL60950-1
cUL60950-1
IEC60950-1
Network: PTCRB
EMC Compliance
FCC Part 15
Radio Compliance
FCC Part 22, 24
RSS132,133
Safety: UL60950-1
cUL60950-1
IEC60950-1
Network: CDG 1&2
* UL Listed @ 40° C, limited by power supply. UL Certification does not apply or extend to an ambient above 40° C and has not been evaluated by UL for ambient greater than 40° C.
“UL has evaluated this device for use in ordinary locations only. Installation in a vehicle or other outdoor locations has not been evaluated by UL. UL Certification does not apply or extend to use
in vehicles or outdoor applications or in ambient above 40° C.”
Page 11
Chapter 1 – Product Description and Specifications
Multi-Tech Systems, Inc. MultiModem rCell User Guide 11
Power
MTCBA-E1-EN2 MTCBA-C1-EN2 MTCBA-G2-EN2 MTCBA-H4-EN2 MTCBA-EV2-EN2
Sleep:0.175A,1.6W@9V,
0.090A,1.8W@ 20V,
0.060A,1.9W @ 32V
Typical: 0.277A, 2.5W@9V,
0.133A, 2.7W@ 20V,
0.089A, 2.8W @ 32V
Max: 0.506A, 4.5W @ 9V,
0.240A, 4.8W @ 20V,
0.150A, 4.8W @ 32V
Peak: 2.50A @ 9V, 1.00A @ 20V,
0.60A @ 32V
Sleep: 0.186A,1.7W @ 9V,
0.091A,1.8W @ 20V,
0.061A, 2.0W @ 32V
Typical: 0.283A, 2.6W @ 9V,
0.137A, 2.7W @ 20V,
0.088A, 2.8W @ 32V
Max: 0.457A, 4.1W, @ 9V,
0.214A, 4.3W, @ 20V,
0.138A, 4.4W @ 32V
Sleep:0.163A,1.5W @ 9V,
0.082A,1.6W @ 20V,
0.055A,1.8W @ 32V
Typical: 0.240A, 2.2W @ 9V,
0.114A, 2.3W @ 20V,
0.077A, 2.5W @ 32V
Max: 0.340A, 3.0W @ 9V,
0.153A, 3.1W @ 20V,
0.100A, 3.2W @ 32V
Peak: 1.300A @ 9V,0.518A @
20V, 0.343A @ 32V
GSM 850
Sleep 0.205A, 1.89W @9v, 0.110A,
2.20W @20v, 0.068A, 2.18W @32v
Typical 0.240A, 2.21W @9v, 0.114A,
2.28W @20v, 0.077A, 2.46W @32v
Max 0.429A, 3.91W @9v, 0.153A,
3.06W @20v, 0.100A, 3.20W @32v
Peak 2.50A @9v, 0.812A @20v,
0.500A @32v
HSPA
Sleep 0.205A, 1.89W @9v, 0.110A,
2.20W @20v, 0.068A, 2.18W @32v
Typical 0.480A, 4.38W @9v, 0.230A,
4.60W @20v, 0.148A, 4.74W @32v
Max 0.640A, 5.79W @9v, 0.290A,
5.80W @20v, 0.190A, 6.08W @32v
CDMA2000
Sleep 0.125A, 1.15W @ 9 v, 0 .060A,
1.20W @20v, 0.044A, 1.41W @32v
Typical 0.215A, 1.98W @9v, 0.130A,
2.60W @20v, 0.085A, 2.72W @32v
Max 0.600A, 5.45W @9v, 0.297A,
5.94W @20v, 0.195A, 6.05W @32v
EV-DO
Sleep 0.125A, 1.15W @9v, 0.060A,
1.20W @20v, 0.044A, 1.41W @32 v
Typical 0.335A, 3.08W @9v, 0.190A,
3.30W @20v, 0.125A, 4.00W @32v
Max 0.672A, 6.10W @9v, 0.320A,
6.40W @20v, 0.204A, 6.53W @32v
MTCBA-E1-EN2-GP
MTCBA-C1-EN2-GP
MTCBA-G2-EN2-GP
MTCBA-H4-EN2-GP
MTCBA-EV2-EN2-GP
Sleep:0.188A,1.7W @ 9V,
0.095A,1.9W @ 20V,
0.061A,1.9W @ 32V
Typical: 0.297A, 2.7W @ 9V,
0.138A, 2.8W @ 20V,
0.092A, 2.9W @ 32V
Max: 0.513A, 4.5W @ 9V,
0.240A, 4.8W @ 20V,
0.152A, 4.8W @ 32V
Peak:
2.50A@ 9V, 1.000A@ 20V,
0.625A@ 32V
Sleep: 0.186A,1.7W @ 9V,
0.091A,1.8W @ 20V,
0.061A,2.0W @ 32V
Typical: 0.384A, 3.5W @ 9V,
0.193A, 3.9W @ 20V,
0.122A, 3.9W @ 32V
Max: 0.541A, 4.8W, @ 9V,
0.256A, 5.1W, @ 20V,
0.162A, 5.2W @ 32V
Sleep:0.195A,1.8W @ 9V,
0.099A,2.0W @ 20V,
0.066A,2.1W @ 32V
Typical: 0.285A, 2.6W @ 9V,
0.136A, 2.7W @ 20V,
0.093A, 3.0W @ 32V
Max: 0.408A, 3.7W @ 9V,
0.183A, 3.7W @ 20V,
0.120A, 3.8W @ 32V
Peak: 2.25A @ 9V, 0.960A@
20V, 0.650A @ 32V
GSM 850
Sleep 0.270A, 2.48W @9v, 0.130A,
2.60W @20v, 0.087A, 2.78W @32v
Typical 0.320A, 2.94W @9v, 0.160A,
3.20W @20v, 0.104A, 3.33W @32v
Max 0.590A, 5.37W @9v, 0.280A,
5.60W @20v, 0.180A, 5.76W @32v
Peak 2.50A @9v, 0.812A @20v,
0.500A @32v
HSPA
Sleep 0.270A, 2.48W @9v, 0.130A,
2.60W @20v, 0.087A, 2.78W @32v
Typical 0.540A, 4.93W @9v, 0.265A,
5.30W @20v, 0.172A, 5.50W @32v
Max 0.780A, 7.06W @9v, 0.370A,
7.40W @20v, 0.240A, 7.68W @32v
CDMA2000
Sleep 0.245A, 2.26W @9v, 0. 125A,
2.50W @20v, 0.083A, 2.66W @32v
Typical 0.340A, 3.12W @9v, 0.166A,
3.32W @20v, 0.110A, 3.52W @32v
Max 0.690A, 6.27W @9v, 0.330A,
6.60W @20v, 0.210A, 6.72W @32v
EV-DO
Sleep 0.0465A, 2.27W @9v, 0.125A,
2.50W @20v, 0.238A, 7.62W @32v
Typical 0.370A, 3.40W @9v, 0.220A,
4.40W @20v, 0.145A, 4.64W @32v
Max 0.780A, 7.13W @9v, 0.374A,
7.48W @20v, 0.385A, 7.62W @32v
NOTE: Multi-Tech Systems, Inc. recommends that the customer incorporate a 10% buffer into their power source when determining product load.
RF Specifications
GSM 850 EGSM 900 GSM 1800 GSM 1900
CDMA 800 CDMA 1900
Frequency RX
869 to 894 MHz 925 to 960 MHz 1805 to 1800 MHz 1930 to 1990 MHz
869 to 894 MHz 1930 to 1990 MHz
Frequency TX
824 to 849 MHz 880 to 915 MHz 1710 to 1785 MHz 1850 to 1910 MHz
824 to 849 MHz 1850 to 1910 MHz
RF Power Stand
2W at 12.5% duty cycle 2W at 12.5% duty cycle 1W at 12.5% duty cycle 1W at 12.5% duty cycle
- -
Page 12
Chapter 1 – Product Description and Specifications
14 Channel Tracking
Accuracy
Position 2.5m CEP, Velocity 0.1m/sec
Open Sky TTFF
Hot start 1 second, Cold start 29 seconds average, Reacquisition <1s
Sensitivity Tracking
-161dBm
Update Rate
1 Hz standard
Dynamics
Operational Limits
Altitude <18,000m or Velocity < 515m/s
Datum
Default WGS-84
Interface
UART
Protocol
NMEA-0183, V3.01, GGA, GLL, GSA, GSV, RMC, V TG
Serial Cable
O
O
I
O
Global Positioning System (GPS)
Ensure that when you position the GPS antenna, that it can see the sky to locate the satellites for accurate values.
Technical Specifications
Receiver Type
L1 Frequency, GPS C/A code, SBAS Capable, 51 Channel Acquisitions,
4G
Global Positioning System (GPS) – Underwriters Laboratories, Inc. Statement
Underwriters Laboratories Inc. (“UL”) has not tested the performance or reliability of the Global Positioning System (“GPS”)
hardware, operating software or other aspects of this product. UL has only tested for fire, shock or casualties as outlined in UL’s
Standard(s) for Safety.UL60950-1 Certification does not cover the performance or reliability of the GPS hardware and GPS
operating software. UL MAKES NO REPRESENTATIONS, WARRANTIES OR CERTIFICATIONS WHATSOEVER
REGARDING THE PERFORMANCE OR RELIABILITY OF ANY GPS RELATED FUNCTIONS OF THIS PRODUCT.
RS232 9-Pin Functions of the Female End Connector
The following table explains the pin functions.
External Power
Signal IN/OUT
Pin 1 CD
Pin 2 RX
Pin 3 TX
Pin 4 DTR
Pin 5 GND
Pin 6 DSR*
Pin 7 RTS
Pin 8 CTS
Pin 9 RI
I
--
O
I
O
Female Connector
Note: The DSR signal on pin 6 is always asserted by the router.
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Chapter 2 – Installation
Insert the SIM Card into Holder, If required
The router requires the power supply connection to begin operation. It also requires a SIM card (Subscriber Identity Module) to
operate on a GSM network. To install the SIM, do the following:
1. Using a small Phillips screwdriver, remove the two SIM door screws and remove the SIM door.
Note: When changing a SIM, ensure that power is removed from the unit.
2. Insert the SIM card into the card holder. The above graphic illustrates the correct SIM card orientation.
3. Verify that the SIM card fits into the holder properly and then replace the cover.
Making the Connection
MTCBA-XX-EN2
1. Connect a suitable antenna to the SMA connector (see antenna specifications in Appendix B).
Optional: If you have the GPS version, connect a suitable GPS antenna to the GPS connector. Ensure that when
you position the GPS antenna, that it can see the sky to locate the satellites for accurate values.
2. Using an Ethernet cable, connect one end of the cable to the ETHERNET connector on the back of the router and
the other end to your pc either directly or via a switch or hub.
3. If you are connecting a customer’s serial legacy device to the router, connect the serial, RS-232 cable from the
customer’s device to the RS232 connector on the back of the router.
4. Depending on the power source, connect either the power supply module with the appropriate blade or the
optional DC power cable. If you are using the power supply module, remove the protective shipping cover. Attach
the appropriate interchangeable blade piece to the power supply module.
MTCBA-XX-EN2-GP (GPS antenna)
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Chapter 2 – Installation
5. Screw-on the power lead from the power supply module into the power connection on the router. Now, plug the
power supply into your power source.
For Optional Direct DC Power
● Screw-on the DC power cable to the power connector on the router.
● Then attach the two wires at the other end of the DC power cable to a DC fuse/terminal block in which you are
mounting the router.
● Connect the red wire to the "+" (positive) terminal and the black wire to the "–" (negativ e) terminal. Be sure
the GND connection is correct.
Warning: Over-voltage protection is provided on the device. To ensure complete protection, you may want to
add additional filtering to the DC input.
Note: For an application involving a battery: you can use permanent “+” or key-switched “+” source. Connect
the power supply to its source (for example, in a mobile situation, to the DC fuse/terminal bl ock).
Notes
● The POWER LED. The POWER LED lights after power-up.
● The Status LED is a solid ON when the router is booting up, saving a configuration, or updating firmware.
When the Status LED begins to blink, the router is ready.
● The Reset Button. Hold the Reset button in until the Status Light goes out. T hen relea se it . It also will set
the username and password back to admin and admin as well as setting the IP address to the default of
192.168.2.1.
Powering Down and Hardware Resetting a MTCBA-C1-EN2 Router
It is recommended to follow the following shutdown sequence, when possible, prior to a hardware
reset or turning off of power to the router.
The shutdown sequence informs the network that the mobile station is going offline, and saves
critical data to the module‘s non-volatile mem ory (fla sh).
AT+CFUN=0 (issue this command)
+WIND:10 (Wait for this response from the modem)
Router is now ready to be powered off or reset.
If you do not see the +WIND:10 response, you may need to activate the unsolicited message by
using the command AT+WUSLMSK=00020000,0
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Chapter 2 – Installation
Optional – Attach the Router to a Flat Surface
Before you mount your router to a permanent surface, verify signal strength, refer t o Verify Signal Strength in Chapter 3.
The router can be panel mounted with screws spaced according to the measurement shown.
Note: Use either #6 or #8 pan head screws for all four mount locations.
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Chapter 2 – Installation
24B24BSet Your PC’s TCP/IP Address for Ethernet Functionality
The following directions establish a TCP/IP connection at the pc so the PC can communicate with the router. The following
directions were written using a Windows XP/ 2003+ operating system.
1. Click Start | Control Panel. Double-click the Network Connections icon.
2. The Network Connections screen displays. Right-click the Local Area Connection icon and choose Properties from
the drop down list.
3. The Local Area Connection Properties dialog box displays.
● Select Internet Protocol [TCP/IP].
● Click the Properties button. The Internet Protocol (TCP/IP) Pr operti es scr een dis play s .
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Chapter 2 – Installation
4. The Internet Protocol (TCP/IP) Properties screen.
Important Note:
If this screen opens and displays your current IP configuration, we suggest you record this i nfor m atio n for futur e
reference (i.e., after the router is configured, you may wish to return this PC to its original settin gs).
● To set a Fixed IP Address for the pc, select Use the following IP address.
● Enter the pc IP Address. Example: 192.168.2.x.
Note: The x in the address stands for numbers 101 and up.
● Enter the pc Subnet Mask. Example: 255.255.255.0
● Enter the pc Default Gateway. Example: 192.168.2.1
Note: The pc settings must be in the same subnet range as the router.
The factory default settings for the router are:
IP Address: 192.168.2.1
Subnet Mask: 255.255.255.0
● Select Use the following DNS server addresses.
● Enter the IP Address for the Preferred DNS Server. Example: 205.171.3.65
● Click OK.
● Close the Local Area Properties screen by clicking OK.
● Close the Control Panel.
● Repeat these steps for each PC on your network.
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Chapter 2 – Installation
Configure Ethernet Interface Using Web Management
Software
You are now ready to configure the Ethernet interface. This is accomplished by using the router's fact ory -ins talled Web
Management software. The software is accessed through a Web browser.
1. Open a Web browser
From the pc, open a Web browser.
Note: Ensure that the Status LED is blinking, indicating that the router is ready.
2. Type the default Gateway Address: http://192.168.2.1
3. Login
After entering the Address, the Login screen display s.
● Type the default User Name: admin (all lower-case).
● Type the default password: admin (all lower-case).
Note: The User name and Password are case-sensitive (both must be typed in lower-case).
A password can be up to 12 characters. If Windows displays the AutoComplete screen, you may want to click
No to tell the Windows OS not to remember the password; this helps maintain PC security.
Password Caution: It is recommended that you change the default password to better protect the security of
your router. Use a safe password! Your first name spelled backwards is not a sufficiently safe password; a
password such as xfT35$4 is better.
● Click the Login button. The Web Management Home screen displays.
4. Use the Wizard Setup for Quick Configuration
A quick way to configure the router is to use the Wizard Setup. The Wizard Setup can be opened by clicking the
words Wizard Setup located under the Web Management software’s menu bar. The information entered here will
default to other screens that require this information.
Benefits of Using the Wizard Setup
● Saves time by allowing you to configure the basic setup in one screen.
Note: Additional features and functions can be set up using the complete Web Management software
program, described in Chapter 3.
● Provides a short way to enter and save information needed to create a connection to the Internet.
Select Wizard Setup
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5. After clicking the Wizard Setup selection, the Wizard Setup screen display s.
Wizard Setup
Chapter 2 – Installation
A minimum router configuration is provided using the Wizard Setup. This provides a quick way to enter and save inform ation
needed to create a connection to the Internet. The table below provides the information for the minimum configuration.
IP Configuration
IP Address
Mask
DNS Enter the primary DNS IP address for the system. The default is 0.0.0.0
PPP
Dial-onDemand
Idle Time Out Sets the amount of time the PPP link stays active before disconnecting. Setting the value
Dial Number Enter the dial number. This number connects you to the Internet.
APN For GSM models, enter the APN (Access Point Name). The APN is assigned by your
Init String You can set up to 4 router initialization strings.
The default is 192.168.2.1. To change it, simply enter your own IP address.
The default is 255.255.255.0
PPP Configuration
The default is disable. To connect to the Internet, you need to enable PPP.
Depending on the model, commands may need to be issued to the integrated cellular
modem before connecting to the wireless service. To issue commands to the integrated
cellular modem, PPP must be disabled and telnet port 500 0 used .
The default is disable.
to zero causes the link to stay active continuously.
For GSM, the number is *99***1#.
For CDMA models, the Dial Number is #777.
wireless service provider.
For CDMA models, the APN does not apply
Authentication
Type
Username Enter the PPP Username. This name authenticates the remote peer.
Password Enter the PPP Password. This password authenticates the remote peer.
Multi-Tech Systems, Inc. MultiModem rCell User Guide 19
Click the button corresponding to the authentication protocol you want to use to
negotiate with the remote peer. PAP, CHAP, or PAP-CHAP.
Default = PAP-CHAP
PPP Authentication
Page 20
Chapter 2 – Installation
IMPORTANT NOTE ABOUT SUBMIT AND SAVE & RESTART
A Note About the Access Point Name
The APN (Access Point Name) is assigned by your wireless service provider, but you may have to ask for it. An access
point is an IP network to which a MultiModem rCell Router connects. The Web Management software asks for the APN
on the Wizard Setup screen and the PPP screen.
Important Note About Provider Fees
Your provider will charge you for your data usage. Please check with your provider to make sure you are aware of the
charges.
If you plan to use the router for large amounts of data transfers, Multi-Tech recommends an unlimited data plan with
your account. Multi-Tech will not be responsible for any charges relating to your cellular bill.
Note: Additional features and functions can be set up using the complete Web Management software program,
described in Chapter 3.
6. Click the Submit button.
7. Click the Save & Restart button (located on the Menu bar). The router will reboot.
Click the Submit button located at the bottom of most screens in order to save any changes you make.
Then you click the Save & Restart button, located on the Menu bar, in order for your settings to take
effect. Save & Restart does not have to be executed after each screen; you can change and Submit
several screens, and then click Save & Restart.
8. The Status LED will go out during a ‘Save & Restart’. Once it is flashing, the unit is ready to go.
9. Open a Web browser, assume that all configurations are correct and the router’s CD LED is ON, you should now be
able to browse the Internet.
Shutdown Caution
Never unplug the power until you have first performed the Save & Restart process. If the
setup changes are not properly saved before unplugging the power data could be lost.
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Chapter 3 – Carrier Activation
Signal Strength – RSSI
10 – 31
Sufficient
0 – 9
Weak or Insufficient
99
Insufficient
Account Activation for Wireless Devices
Please refer to the wireless account Activation Notice included with your unit and located on the MultiModem CD. Follow the
directions on the Activation Notice to activate your account.
Note: If you need remote access to your MultiModem over the Internet for remote configuration, you need to ensure
that your wireless network provider has provisioned mobile terminated data and fixed or dynamic public IP address in
which they can configure the network to redirect any incoming connection to that predefined IP.
Verifying Signal Strength
To communicate directly with the cellular modem to verify signal strength, network registration, and roaming status, telnet to the
modem.
Note: Ensure that the Status LED is blinking, indicating that the router is ready. Ensure that PPP is disabled before verifying
signal strength.
1. To Telnet to the modem. You can access the modem thru the Run icon or from the Command Prompt:
Click Start I Run icon. In the Open window, enter cmd and then press ENTER.
or
Click Start I All Programs I Accessories I Command Prompt
● In the command window, type telnet 192.168.2.1 5000
● At the Login prompt, type the default user name: admin (all lower-case). Press ENTER
● At the Password prompt, type the default password: admin (all lower-case). Press ENTER
2. In the command window, type AT+CSQ
3. The router responds with the received signal strength (rssi) and the channel bit error rate (ber).
RSSI ranges from 0 to 31. BER ranges from 0 to 7 (7 is the highest error rate).
Checking Network Registration and Roaming Status
In this procedure, you will verify that the MultiModem rCell Router has been registered on the wireless network. Using
HyperTerminal, type AT+CREG? for most models. The MTCBA-EV2-EN2 does not support this command, see the Note below
for an alternative method.
Note: Ensure that PPP is disabled before checking network registration and roaming status.
1. In the command window, type AT+CREG?
2. The router will respond in one of the following ways:
Network Registration Verification
Value Network Registration Status
+CREG: 0,0 The router is not registered on any network
+CREG: 0,1 The router is registered on the home network
+CREG: 0,5 The router is registered on a network and it is roaming
Note: If the router indicates that it is not registered, verify the signal strength to determine if the problem is the strength of the
received signal.
MTCBA-EV2-EN2 Note: Using a terminal program, sending the command AT!STATUS will return several lines of information.
The second from the last response will either be “Modem has registered” or “Modem has NOT registered”.
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Chapter 3 – Carrier Activation
Verizon Wireless Networks Activation
1. Perform the Modem Activation procecures for Verizon Wireless Networks using the Verizon Wireless Networks Activation
Notice supplied with your product.
2. When you receive a response of WOT2: “Programming Successful” from the Over-the-air Service Programming session,
your router is successfully activated on your Verizon network.
Powering Down and Hardware Resetting a MTCBA-C1-EN2 Router
It is recommended to follow the following shutdown sequence, when possible, prior to a hardware
reset or turning off of power to the router.
The shutdown sequence informs the network that the mobile station is going offline, and saves
critical data to the module‘s non-volatile mem ory (fla sh).
AT+CFUN=0 (issue this command)
+WIND:10 (Wait for this response from the modem)
Router is now ready to be powered off or reset.
If you do not see the +WIND:10 response, you may need to activate the unsolicited message by
using the command AT+WUSLMSK=00020000,0
Sprint Network Activation
1. Perform the Sprint Network Activation procedures using the Sprint Modem Activation Notice supplied with your product.
2. To verify status of the activation, enter command, AT+WDSW? If the modem responds with 12,1, your activation is
successful.
If the modem responds with 12,0, the modem may be trying to activate, wait for five minutes. If after 5 minutes, refer to
Appendix F, Sprint Activation Failure Corrective Action and perform the Manual Activation procedure.
On some occasions, the modem response +WIND: 4 indicates that a successful completion, but you cannot acquir e a data
connection. Refer to Appendix F, Sprint Activation Failure Corrective Action and perform the Manual Activation procedure.
Powering Down and Hardware Resetting a MTCBA-C1-EN2 Router
It is recommended to follow the following shutdown sequence, when possible, prior to a hardware
reset or turning off of power to the router.
The shutdown sequence informs the network that the mobile station is going offline, and saves
critical data to the module‘s non-volatile mem ory (fla sh).
AT+CFUN=0 (issue this command)
+WIND:10 (Wait for this response from the modem)
Router is now ready to be powered off or reset.
If you do not see the +WIND:10 response, you may need to activate the unsolicited message by
using the command AT+WUSLMSK=00020000,0
GSM Network Activation
The Multi-Tech router configured for a GSM network has been preconfigured for the GSM network. Follow the process directed
by the GSM Modem Activation Customer Notice and obtain a wireless account with your provider/par tner/reseller and/or SIM
card. Once you have an activated SIM and it is installed in the router, the router is ready for use.
Exiting Modem Mode
1. After the last AT Command is entered, press:
CTRL + ] (the right bracket).
2. The following prompt displays:
telnet>
Type quit and press Enter.
3. Then the following prompt displays:
c:>
Type exit and press Enter.
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Chapter – 4 Using the WEB Management
Software
The Web Management software configures the Ethernet functionality of your router.
29B29BNavigating the Web Management Software
This section explains the menu structure and the navigation buttons of the router’s Web Management software.
Menu Bar
IP Setup: Sets up a General Configuration, HTTP, DDNS, SNTP, Static Routes, and Remote Configuration.
PPP: Sets up the PPP authentication, dial-on-demand, router authentication, and Wakeup on Call.
Networks & Services: Defines networks and services to make them available to other functions such as allow ed packet filters,
static routes, remote configuration, DNAT, and GRE tunnels and routes.
Packet Filters: Defines filter rules, DNAT configuration, and ICMP rules.
GRE Tunnels: Generic Routing Encapsulation (GRE). Defines the remote network and the tunnel through which traffic is to be
routed.
DHCP Server: Configures the DHCP server settings.
IPSec: Allows device to support LAN-to-LAN VPN tunneling with 3DES a nd AES 128-192-256 encryption support
Serial Port: Adds support for RS-232 serial port so that Ethernet and legacy serial devices can share the same cellular
connection.
Tools: Sets DDNS Force Update, displays DDNS Status, resets the modem, and provides screens for Firmware Upgrade, Load
Configuration, and Save Configuration.
Statistics & Logs: Shows statistics and logs maintained by the router.
Save & Restart: Saves your settings and reboots your router.
Help Index: Accesses the online Help text.
IMPORTANT NOTE ABOUT UUSUBMITUU AND UUSAVE & RESTART
Click the Submit button located at the bottom of most screens in order to save any changes you make.
Then you must click the Save & Restart button, located on the Menu bar, in order for your settings to take effect. Save &
Restart does not have to be executed after each screen; you can change and Submit several screens, and then click Save &
Restart.
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Chapter 4 – Using the Web Management Software
Screen Parts
Menu Bar Submenu Title Submenu List
Screen Buttons
Screen Name
Screen Input
Area
110B
Screen Buttons
Home: Click this button to return to the Home screen.
Wizard Setup: Click this button to display the Wizard Setup screen on which you can quickly set up your MultiModem
rCell Router with basic configuration settings.
Logout: Click this button to Logout and return to the login screen.
Help: Click this button to display the Help text.
111B
Submenus
The submenus display on the left side of the screen.
The following table shows the sub-menu selections under each main menu category.
IP Setup PPP Network s &
Services
General Configuration
HTTP Configuration
DDNS Configuration
SNTP Configuration
Static Routes
Remote Configuration
GPS Configuration
PPP Configuration
Wakeup on Call
Power On Config
Modem Commands
Network Configuration
Service Configuration
Packet Filters GRE
Tunnels
Packet Filters
DNAT Configuration
Advanced
GRE Tunnels
GRE Routes
DHCP Server IPSec Serial Port Tools Statistics & Logs
Subnet Settings
Fixed Addresses
IP Sec Serial Port Settings
Client Settings
Server Settings
Tools
Firmware Upgrade
Load Configuration
Save
Configuration
SysInfo
Ethernet
PPP
PPP Trace
DHCP Statistics
GRE Statistics
Modem Info
Service Status
TCP/UDP Client Live Log
TCP/UDP Server Live Log
IPSec Live Log
IPSec Log Traces
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Chapter 4 – Using the Web Management Software
Web Management Software Screens
The rest of this chapter describes each of the Web Management software screens.
IP Setup
78BIP Setup > General Configuration
In the General Configuration, you will set the general system-based parameters.
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Chapter 4 – Using the Web Management Software
General Configuration
Date and Time: The system date and time display in these formats: MM/DD/YYYY / HH:MM:SS. A real time clock is part of
SNTP to display proper time.
IP Configuration
Enter the following addresses for the Ethernet interface.
IP Address (Default = 192.168.2.1), Mask (Default 255.255.255.0), Default Gateway (Default 0.0.0.0),
Primary DNS (Default 0.0.0.0), Secondary DNS (Default 0.0.0.0).
Note: See Appendix A – Table of Commonly Supported Subnets.
Auto Dial out Configuration
Auto Dialout: Check the box to enable/disable Auto Dialout. Default = Enable. The Auto Dialout settings allow you to use the
integrated cellular modem directly with no router functionality. This is accomplished using redirector software on your pc. This
software creates a virtual serial port allowing your pc to communicate with the integrated cellular modem over IP using telnet.
Raw Dialout: Check the box to enable/disable raw mode for an Auto Dialout session. Default = Disable.
Auto Dialout Login: Check the box to enable or disable Auto Dialout Login feature. Default = Enable. The Auto Dialout port is
the telnet port used by the redirector software on your pc to communicate to the integrated cellular modem .
Auto Dialout Port: Enter the serial Auto Dialout Port number. Default = 5000.
Handle EIA Signal: Check the box to enable/disable the EIA standard signal characteristics (time and duration) used between
different electronic devices.
Inactivity: Enter the time in seconds that the auto dialout session will stay active before going inactive.
Syslog Configuration
Syslog: Check the box to enable or disable Syslog. Default = Disable.
Syslog Server IP Address: If a Remote Syslog Server IP Address is specified, the syslog feature acts as a remote Syslog.
Auto Discovery
Auto Discovery: Check the box to enable or disable Auto Discovery to broadcast (MAC level), the MAC Address, IP Address,
and DHCP information to the configured server port. Default = Enable. The router will send a broadcast packet on the specified
server port every 10 seconds or whatever interval the broadcast timer is set to.
Server Port: Enter the Server Port Number. Default port is 1020.
Broadcast Timer: Enter the amount of time in seconds for the auto-discovery packet granularity of periodic broadcasting.
Default is 10 seconds.
Auto Reboot Timer Configuration
Auto Reboot Timer: Enter the number of hours to lapse between each automatic reboot. The default of zero deactivates the
timer. Range is 0 to 999.
Telnet Configuration
Enables/Disables the Telnet port. The default is Enable. This is specifically for telnet port 23 for technical support debug. You
can still access the integrated cellular modem using port 5000 when this is disabled. Ensure that PPP is also disabled before
telnetting to the port.
Submit Button
Click the Submit button to save these settings.
Note: You must click Save and Restart once you have completed and submitted all the screens on which you have made
changes.
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Chapter 4 – Using the Web Management Software
79BIP Setup > HTTP Configuration
HTTP Configuration
HTTP Port: Enter the port number on which the HTTP server will listen for requests. Default is 80.
HTTP Time-0ut:
Authentication
Username: Enter the Username that can access to the Web Management software. Default is admin. This username and
password are also used for telnet access to the router and integrated cellular modem.
Password: Enter the Password for access to the Web Management software. Default is admin.
Note: You should change the password to one of your choosing. It can be up to100 characters. Use a safe password. Your
first name spelled backwards is not a sufficiently safe password; a password such as xfT35$4 is better. You can also
change the default Username to one of your choosing.
Set the HTTP session in seconds. The default is 120 seconds.
Submit Button
Click the Submit button to save these settings.
Note: You must click Save and Restart once you have completed and submitted all the screens on which you have made
changes.
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80BIP Setup > DDNS Configuration
DDNS (Dynamic Domain Naming System) allows you to have a static domain name with a dynamic IP address. Whenever your
dynamic IP address changes, it is submitted to the DDNS server where your domain name is updated to point to the new IP
address.
Note: You have to register with a DDNS server to use this feature.
General
DDNS: Check the Enable or Disable box. This enables/disables DDNS.
Default = Disable.
Use Check IP: Check the Enable or Disable box. If enabled, the program will query the server to determine
the IP address before it performs the DDNS update (the IP address is still assigned by the
wireless provider and the DDNS will be updated based on the address returned by Check IP
Server). If disabled, the program will perform the DDNS update using the IP address that it
obtains from the PPP link. Default = Enable.
Check IP Server: Enter the Server name from which the currently assigned IP address is obtained. This che c k
IP server is a server the router accesses to check it’s current IP address.
Check IP Port: Enter the port number of the Check IP Server. Default is 80.
Server: Enter the Server name to which the IP Address change is registered. Example:
members.dyndns.org
Port: Enter the Server port number. Default is 80.
Max Retries: Enter the maximum number of tries that will be allowed if the update fails.
Default = 5. Range is 0 – 100.
Update Interval: Enter the intervals in days that will be allowed to pass when there is no IP Address change. At
the end of this interval, the existing IP Address wil l be updated in the server so that it will not
expire. Default = 28 days. Range is 1 – 99 days.
System: Sets the system registration type as either Dynamic or Custom. Default = Dynamic.
Domain: Enter the registered Domain name.
Authentication
Username: Enter the Username that can access the DDNS Server. Default = NULL. You should have
received your username when you registered with the DDNS service.
Password: Enter the Password that can access the DDNS Server. Default = NULL. You should have
received your password when you registered with the DDNS service.
Submit
Click the Submit button to save these settings.
Note: You must click Save and Restart once you have completed and submitted all the screens on which you have made
changes.
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IP Setup > SNTP Configuration
General Configuration
SNTP Client: Enable or disable the SNTP Client to contact the configured server on the UDP port 123 and set the local
time. The default is Disable.
Server: Enter the SNTP server name or IP address to which the SNTP Client must contact in order to update the
time. No default.
Polling Time: Enter the polling time at which the SNTP client requests the server to update the time. Default is 300
minutes. Time must be entered in minutes.
Time Zone Configuration
Time Zone: Enter your time zone. Default = UTC (Universal Coordinated Time, Universal Time).
See the following Web site for Time Zone information:
http://wwp.greenwichmeantime.com/info/current-time.htm
Time Zone Offset: Enter +/- hh:mm. Default = +00:00. Offset is the amount of time varying from the standard time of a
Time Zone.
Daylight Configuration
Daylight Saving: Enables/disables Daylight Saving mode. The default is Enable.
Daylight Saving Offset: Set the offset to use during Daylight Saving mode. Default is +60 minutes. Enter the time in + / -
minutes.
Daylight Saving Start Time
Start Ordinal: Set the start ordinal to use during Daylight Saving mode. Options are first/second/third/fourth/last. Default is
second. Daylight Saving time usually starts at the same time on the same day of the week in the same month
every year. Each day of the week occurs four or five times a month. Therefore, you will be selecting the week
in which daylight saving time starts: the first, second, third, fourth or the last of the month.
Start Month: Set the start month to use during Daylight Saving mode. Default is March.
Start Day: Set the start weekday to use during Daylight Saving mode. Default is Sunday.
Start Time: Set the start time to use during Daylight Saving mode. Default is 02:00 (hh:mm).
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Daylight Saving End Time
End Ordinal: Set the end ordinal to use during Daylight Saving mode. Select the week in which daylight saving time ends.
Options are first/seco nd/t hir d/f ourt h/ last . Defa ult is first.
End Month: Set the end month to use during Daylight Saving mode. Default is November.
End Day: Set the end weekday to use during Daylight Saving mode. Default is Sunday.
End Time: Set the end time to use during Daylight Saving mode. Default is 02:00 (hh:mm).
Submit Button
Click the Submit button to save these settings.
Note: You must click Save and Restart once you have completed and submitted all the screens on which you have made
changes.
82BIP Setup > Static Routes
Routing information is used by every computer connected to a network to identify whether it is sending a data packet directly
to the firewall or passing it on to another network. The options to Delete or Edit a route after it has been defined and added
are available by using the table at the bottom of the screen.
Add Static Routes
IP packets destined for the network indicated in the drop down box are routed to the IP address in the box pointed to by the
arrow. The networks in the drop down box can be defi ned under the ‘Networks & Services’ tab.
Static Route: Select a static route from the drop down list box, and then click the Add button.
Add Button: After clicking the Add button, the new route is added and will display at the bottom of the screen.
Important Note: The Static Route screen will not display until the network is defined under Networks & Services.
83BIP Setup > Remote Configuration
Remote Configuration
Add Network/Host for Remote Configuration:
Select a network or host from the drop down box. You can define more networks or hosts under the Network & Services
tab. The choices are Any, LAN, and WAN Interface. Choose all that apply. Click the Add button after each selection.
Add Button: After clicking the Add button, the network or host is added and displays at the bottom of the screen.
Delete: You will have the option to delete Any and WAN Interface in the Options window once it is added. Click on
Delete in the Options window.
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IP Setup > GPS Configuration
An rCell unit with a –GP build option enables the GPS Configuration. The –GP option allows you to configure forwarding of
NMEA (National Marine Electronics Association) sentences from the built in GPS receiver to a device connected to the serial
port or over the network to a remote host. The TCP Server, TCP/UDP Client and Serial Port Dump can be enabled
simultaneously. All enabled sentences will be forwarded periodically using the interval specified in the NMEA Configuration
section. Before forwarding, the rCell prepends an ID Prefix and ID to each enabled NMEA sentence. The NMEA sentences
available are those provided by the built in receiver which are: GPGGA, GPGSA, GPGSV, GPGLL, GPRMC, GPVTG. Detailed
descriptions of the supported NM EA sentence s are provided in the Universal IP AT Commands Reference Guide provided on
your product CD.
Local Configuration
The Local Configuration allows you to configure the TCP server port and allows for a serial port dump.
TCP Server Enable/disable TCP Server. The default is Disable.
Port Sets the port on which the server is listening. The default is 5445. The port range is from 1 to 5 digits,
each digit between 0 and 9 inclusive. Note that numbers above 65,535 are illegal as the port
identification fields are 16 bits long in the TCP header.
Password If a password is supplied, the TCP server will request that the remote client supply a password before
sending the NMEA sentences.
Serial Port Dump Enable/disable the Serial Port. The default is Disable. The s erial port con figuration settings will be
used to configure the port. The seri al port client/server must be disabled in order to use the serial port
for GPS.
Remote Configuration
The Remote Configuration allows the device to connect to a remote server using the IP and port information for uploading GPS
data.
TCP/UDP Client Enable/disable the TCP/UDP Client and defines the protocol of the client. The defaults are Disable
and TCP.
Remote Host Displays the IP address and port number of the Remote Host.
Password If the Remote Host requests a password, the password entered here will be sent to the server in
response.
NMEA Configuration
The NMEA Configuration allows you to configure the time interval, any additional prefix or ID information and forward NMEA
sentences.
Interval The Interval is defined in seconds. The default is 10 seconds. The interval range is from one to 255
seconds.
Add ID Prefix The ID Prefix is 0 to 10 character prefix prepended to the ID.
Add ID The ID is an unique remote asset identification string. The ID string can be any length up to 20
characters, except that the & and $ are invalid characters. The ID must follow the standard NMEA
sentence structure. Refer to the Universal IP AT Commands Reference Guide provided on your
product CD for sentence structure.
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NMEA Sentences GGA,GSA,GSV,GLL,RMC,&VTG are the NMEA sentences. You can turn On or Off each sentence.
The default is all sentences are On.
Communication examples.
Communication is shown from the remote side.
TCP Server example:
read: "PASSWORD\r\n"
write: "serverpasswd\r\n"
read: "OK\r\n"
read: "&&rcell$GPGGA,192 91 3.002, 450 5. 98 45,N ,0 9311 .77 05,W,1,10,1.0,249.0,M , -29.0,M,,0000*6F\r\n"
read: "&&rcell$GPGSA,A,3, 13, 07,03,05,19,06,23,08,16,10,,,1.8,1.0,1.6*3F\r\n"
read: "&&rcell$GPGSV,3,1,12,07,59,308,33,13,59,202,32,03,55,083,33,19,50,136,33*76\r\n"
read: "&&rcell$GPGSV,3,2,12,06,43,065,26,23,35,177,26,08,24,296,27,16,1 9, 0 59,2 1* 79\r\n"
read: "&&rcell$GPGSV,3,3,12,10,14,286,29,05,07,321,28,24,06,087,23,21,0 1, 0 29,*76\r\n"
read: "&&rcell$GPGLL,4505 .9 845,N ,0 9311 .7705,W,192913.002,A,A*43\r\n"
read: "&&rcell$GPRMC, 19291 3.002,A,4505.9845,N,09311.7705,W,000.0,117.3,220710,,,A*76\r\n"
read: "&&rcell$GPVTG,117.3, T,,M,000.0,N,000.0,K,A* 0 9\r\n"
read: "&&rcell$GPGGA,192 91 5.002, 450 5. 98 42,N ,0 9311 .76 99,W,1,10,1.0,248.9,M , -29.0,M,,0000*62\r\n"
read: "&&rcell$GPGSA,A,3, 13, 07,03,05,19,06,23,08,16,10,,,1.8,1.0,1.6*3F\r\n"
read: "&&rcell$GPGSV,3,1,12,07,59,308,33,13,59,202,33,03,55,083,33,19,5 1, 1 36,3 3* 76\r\n"
read: "&&rcell$GPGSV,3,2,12,06,43,065,25,23,35,177,26,08,24,296,27,16,1 9, 0 59,2 1* 7A \r\n"
read: "&&rcell$GPGSV,3,3,12,10,14,286,28,05,07,321,28,24,06,087,23,21,0 1, 0 29,*77\r\n"
read: "&&rcell$GPGLL,4505 .9 842,N ,0 9311 .7699,W,192915.002,A,A*4 6\r\n"
read: "&&rcell$GPRMC, 19291 5.002,A,4505.9842,N,09311.7699,W,000.0,117.3,220710,,,A*73\r\n"
read: "&&rcell$GPVTG,117.3,T,,M,000.0,N,000.0,K,A*09\r\n"
TCP Client Example with password:
write: "PASSWORD\r\n"
read: "clientpasswd\r\n"
write: "OK\r\n"
read: "&&rcell$GPGGA,193 03 8.002, 450 5. 97 98,N ,0 9311 .76 46,W,1,10,1.0,230.2,M , -29.0,M,,0000*6B\r\n"
read: "&&rcell$GPGSA,A,3,13,07,03,05,19,06,23,08,16,10,,,1.8,1.0,1.5*3C\r\n"
read: "&&rcell$GPGSV,3,1,12,07,60,309,31,13,59,201,30,03,54,082,30,19,5 1, 1 35,2 8* 75\r\n"
read: "&&rcell$GPGSV,3,2,12,06,42,064,21,23,34,177,25,08,24,297,20,16,1 8, 0 60,2 0* 70\r\n"
read: "&&rcell$GPGSV,3,3,12,10,13,285,31,05,07,320,28,24,07,086,26,21,01,028,*7E\r\n"
read: "&&rcell$GPGLL,4505 .9 798,N ,0 9311 .7646,W,193038.002,A,A*4B\r\n"
read: "&&rcell$GPRMC, 19303 8.002,A,4505.9798,N,09311.7646,W,000.0,117.3,220710,,,A*7E\r\n"
read: "&&rcell$GPVTG,117.3,T,,M,000.0,N,000.0,K,A*09\r\n"
read: "&&rcell$GPGGA,193 04 0.002, 450 5. 97 96,N ,0 9311 .76 46,W,1,10,1.0,230.1,M , -29.0,M,,0000*69\r\n"
read: "&&rcell$GPGSA,A,3, 13, 07,03,05,19,06,23,08,16,10,,,1.8,1.0,1.5*3C\r\n"
read: "&&rcell$GPGSV,3,1,12,07,60,309,32,13,59,201,29,03,54,082,31,19,51,135,28*7F\r\n"
read: "&&rcell$GPGSV,3,2,12,06,42,064,22,23,34,177,26,08,24,297,19,16,1 8, 0 60,2 1* 7B \r\n"
read: "&&rcell$GPGSV,3,3,12,10,13,285,32,05,07,320,28,24,07,086,25,21,0 1, 0 28,*7E \r\n"
read: "&&rcell$GPGLL,4505 .9 796,N ,0 9311 .7646,W,193040.002,A,A*4A\r\n"
read: "&&rcell$GPRMC, 19304 0.002,A,4505.9796,N,09311.7646,W,000.0,117.3,220710,,,A*7F\r\n"
read: "&&rcell$GPVTG,117.3, T,,M,000.0,N,000.0,K,A* 0 9\r\n"
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PPP
84BPPP > PPP Configuration
Chapter 4 – Using the Web Management Software
NAT Configuration
NAT Enable/disable NAT (Network Address Translation). The default is Enable.
If NAT is enabled:
● Your LAN can use one set of IP addresses for internal traffic and a second set of addresses for
external traffic. In other words, the router with NAT does the simple IP routing between the LAN
interface and the WAN interface. NAT hides the LAN address behind a single IP address on the
wireless side.
● Your internal addresses are shielded from the public Internet.
If NAT is disabled:
● The router functions without performing any address translation on the packets passing through it.
● Masquerading of packets originating from the LAN is disabled.
● Address translation of packets arriving from the WAN is also disabled.
● Any DNAT Configuration previously setup in the DNAT Configuration screen is disabled. This
prevents the user from adding any DNAT rules, which if allowed would defeat the purpose of
enabling Routing.
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Note: For routing to take effect, the configuration must be saved after enabling it. It won’t be effective on
the fly at runtime.
PPP General
PPP Enable/disable PPP. The default is Disable. When enabled, the unit functions as a router. PPP
must be disabled to access the integrated cellular modem directly using telnet port 5000. If
PPP is enabled, you cannot access the integrated cellular modem.
Dial-on-Demand: Enable/disable Dial-on-Demand. The default is Disable. If you disable it, the router will always
stay connected unless the Idle Time Out expires. When Dial-on-Demand is enabled, use the
‘Wakeup on Call’ settings under the PPP menu to configure the settings for re-establishment
of the connection.
Idle Time Out: Set the amount of idle time that wil l pass before the router will timeout. The default is 180
seconds. If the time expires, the PPP connection to the Internet will disconnect. Any IP
packets from the LAN side or IP traffic from the wireless side will reset this timer and prevent
the connection from dropping.
Connect Time Out: Set the number of seconds to wait for a connection while in receive mode before timing out.
Dialing Max Retries: Enter the number of dialing retries allowed. The default is zero, which means an infinite
number is allowed. Range 0 to 100.
Authentication
Authentication Type: Set the authentication protocol type that will negotiate with the remote peer: pap/chap/pap-
chap. Default is pap-chap.
Username: Enter the Username with which the remote peer will authenticate. You can leave this field
blank, if desired. Username is limited to 60 characters.
Password: Enter the Password with which the remote peer will authenticate. You can leave this field
blank, if desired. Password is limited to 60 characters.
ICMP Keep Alive Check
Keep Alive Check: Enable/disable Keep Alive Check. The default is Disable. This is used to periodically check
that the Internet connection is up. If it is not, the router will try to reconnect.
Keep Alive Type: Select ICMP or TCP (the protocol type for Keep Alive).
Host Name: Enter the Host Name or IP Address for Keep Alive Check. No default.
TCP Port: Enter the TCP Port number to connect with the TCP server.
Interval: Set the number of seconds for Keep Alive Check. Default is 60 seconds.
ICMP Count: Set the number of ICMP Keep Alive Checks to be sent to the specified host. Default is 10.
Modem Configuration (Refer to the Customer Activation Notices included with the product for proper information to
enter).
Dial Number: Set the dial number to be dialed. Default is NUL L.
For GSM models, the Dial Number is *99***1#
For CDMA models, the Dial Number is #777
Dial Prefix: Set the modem dial prefix. The default is ATDT.
Connect String: Set the modem Connect String. The default is CONNECT.
APN: Enter the APN (Access Point Name). The APN is assigned by your wireless service provider.
Init String 1-4: Configure the modem init strings. You can set up to 4 modem initialization strings.
Baud Rate: The Baud Rate option is only displayed on certain models and is set at 230.4K, by default.
The default setting is set for maximum performance. Setting the baud rate higher, particularly
on the G2 models, is not recommended as it may adversely affect the performance.
Submit Button
Click the Submit button to save these settings.
Note: You must click Save and Restart once you have completed and submitted all the screens on which you have made
changes.
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PPP > Wakeup-on-Call
The Wakeup-on-Call feature allows the router to wake up and initiate a connection when there is an incoming call or LAN
activity. If you desired some security with this feature, you can set up the router to wake up based on Caller ID or SMS instead
of allowing all incoming calls to wakeup the router. Dial-on-Demand in the IP Setup menu must be enabled for these settings to
have any affect. The Wakeup-on-Call feature will reduce the cost incurred when a router is online and available 24/7.
Note: When provisioning this feature, you must allow incoming calls, sms capability, and/or caller-id.
Wakeup-on-Call Configuration
Wakeup on Call: Enable/disable the Wakeup-on-Call feature. The default is Disable. Wakeup on Call occurs when a
ring or caller ID is detected. This will trigger the router to reconnect after the ‘Time Delay’ expires.
Time Delay: Enter the amount of time that you want to pass between the reception of a call and the initiation of
the Wakeup-on-Call connection. A time delay is needed to make sure that the incoming call has
ended before the connection is initiated. The default is 10 seconds.
Dial-on-Demand from LAN: The default is disable. When enabled, the router will reconnect when it sees IP traffic on
the LAN is needed to route. If this feature is disabled, Dial-on-Demand initiates a PPP connection to
the Internet only from the WAN, not from the LAN.
Init Strings: Configure the router initialization strings. These init strings need to be specific to the integrated
cellular modem. Some initialization may be required for the integrated cellular modem to accept
SMS for ‘Wakeup on Call’. Init-num can range from 1-5. The default is NULL. Refer to the following
table for examples of Init Strings depending on model.
Model Init 1 Init 2 Init 3 Init 4 Ack Comment
C1-EN2-GP
E1-EN2-GP AT+CMGF=1 AT+CSMS=1
G2-EN2-GP AT+CMGF=1 AT+CSMS=1
H4-EN2* AT+CLIP=1 Ring with CLI
H4-EN2- GP* AT+CLIP=1 Ring with CLI
EV2-EN2* AT+CLIP=1 Ring with CLI
EV2-EN2- GP* AT+CLIP=1 Ring with CLI
AT+CNMI=2,2,
0,0,1
AT+CNMI=2,2,
0,0,1
AT+CNMI=2,2,
0,0,1
AT+CLIP=1 AT+CNMA
AT+CLIP=1 AT+CNMA
AT+CLIP=1 AT+CNMA
Ring with CLI, SMS with
ACK
Ring with CLI, SMS with
ACK
Ring with CLI, SMS with
ACK
*Does NOT support Wakeup On Call using SMS at this time.
Submit: Click the Submit to save these settings
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Caller ID Configuration
Add “Wakeup on Call” Caller ID: To add Caller ID to the Wakeup-on-Call function, enter the Caller ID to be
allowed to wakeup the router. Enter ‘RING’ (all Caps) to wake up on any call. Enter a CID phone
number or an SMS message. The SMS message string mus t not contain any spac es between
words.
After entering the Caller ID, click the Add button. The Ca ller I D displays at the bottom of screen.
You can enter any number of IDs you desire.
A Caller ID can be edited or deleted using Options, which will be available once a Caller ID is
displayed.
Caller Acknowledgement Configuration
Acknowledgement String to Caller: The configured string of (0 to 40 characters) will be sent to the integrated cellular
modem upon receiving a valid caller ID from the WAN. The default is NULL string.
Note: If the string is not configured, acknowledgement to the caller will not be sent upon successful
caller I D reception.
Submit
Click the SUBMIT button to save these settings.
Note: You must click Save and Restart once you have completed and submitted all the screens on which you have made
changes.
PPP > Wakeup-On-Call Examples
Example 1 – Set Up the Ethernet Router to Activate on Incoming SMS Message
1. On the PPP > PPP Configuration screen, set up the following parameters:
PPP General
● Make sure that PPP is Enabled (the default).
● Make sure Dial-on-Demand is Enabled (the default).
● Set the Idle Time Out to the number of seconds you desire.
Authentication
● Your wireless service provider may require you to have a separate PPP Username and Password. If so, enter
them here. Note: If a username and password are required, your wireless provider would have given them to you
when you activated your account.
Modem Configuration
● Make sure your Dial Number is entered correctly:
For GSM models, the Dial Number is *99***1#
For CDMA models, the Dial Number is #777
● Enter your APN. The APN is assigned by your wireless service provider.
Example: AT+CGDCONT=1,"IP","Internet" The Example: AT+CGDCONT=1,”IP”,”Internet” needs to be removed.
Just the APN name needs to be entered in the APN field.
Submit
● Click the Submit button to save the changes made on this screen.
2. On the PPP > Wakeup-on-Call screen, set up the following parameters:
Wakeup-on-Call Configuration
● Select Enable for Wakeup-on-Call.
● Set the Time Delay. You can use the 10 second default.
● Enter the Init Strings from the model dependent table described in the Wakeup-on-Call Configuration.
● Click the Submit button to save these settings.
Caller ID Configuration
● Enter an SMS that you want added to the Caller ID list.
Note: Add the SMS message string into the Caller ID list. The SMS message string must not contain any spaces
between words. When the configured string matches the SMS message string, it will activate the Wakeup-on-Call
feature.
● Add Button
Click the Add button to save each message as it is entered into the Caller ID list.
Caller Acknowledgement Configuration
● Enter a configured string (0 to 40 characters) that will be sent to the integrated cel lul ar modem upon receiving a
valid Caller ID from the WAN.
Set the Wakeup Acknowledgement string configuration with the command at+cnma
● Click the Submit button to save the Ac knowledgement Configuration.
You must click Save and Restart once you have completed and submitted all the screens on which you have made
changes. The device will save all the settings and reboot the PC.
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Example 2 – Determine if the router Is Supporting Incoming Calls and Caller ID
1. On the PPP > PPP Configuration screen, make sure that PPP is Disabled.
2. On the PPP > Wakeup-on-Call screen, make sure that Wakeup-on-Call is Disabled.
3. Open a command prompt by clicking the Start button and selecting Run.
4. Type CMD to open the command window. Click OK.
5. When the command window opens, telnet to the router.
Note: 5000 is the router port number.
5.1. Enter your username and password to login.
5.2.Enter an AT command to make sure you receive a response; i.e., OK.
5.3.Enter the Command AT+CNUM to determine the dial number of your router.
6. From another phone, call your router using the number identified in Step 5.3. This will let you know if the RING
message shows.
7. To enable Caller ID, enter the AT+CLIP=1 command on the command screen and make the call again to see if it
shows Caller ID information.
Notes:
● Step 5.3 must show the RING or CALLER ID information in order for the Wakeup-on-Call function to work.
● Some wireless providers might not provide caller ID information if you have only a data plan.
Example 3 – Set Up the Ethernet Router to Activate on ALL Incoming Calls
1. On the PPP >PPP Configuration screen, set up the following parameters:
PPP General
● Make sure that PPP is Enabled.
● Make sure Dial-on-Demand is Enabled.
● Set the Idle Time Out to the number of seconds you desire.
Authentication
● Your wireless service provider may require you to have a separate PPP Use name and Password. If so,
enter them here.
Note: If a username and password are required, your wireless provider would have given them to you when
you activated your account.
Modem Configuration
● Make sure your Dial Number is entered corr ectly:
For GSM models, the Dial Number is *99***1#
For CDMA models, the Dial Number is #777
Submit
● Click the Submit button to save the changes made on this screen.
2. On the PPP > Wakeup-on-Call screen, set up the following parameters:
Wakeup-on-Call Configuration
● Select Enable for Wakeup-on-Call.
● Set the Time Delay to 3 seconds. You can use the 10 second default.
● All Init Strings should be emp ty .
● Submit Button
Click the Submit button to save these settings.
Caller ID Configuration
● Enter the string RING to the Caller ID list.
● Click the Add Button to save the string to the Caller ID list.
3. Save and Restart
Click Save and Restart once you have completed and submitted all the screens on which you have made
changes. The device will save all the settings and reboot the PC.
Example 4 – Set Up the Ethernet Router to Activate on Matching Caller IDs Only:
1. On the PPP > PPP Configuration screen, set up the following parameters:
PPP General
● Make sure that PPP is Enabled.
● Make sure Dial-on-Demand is Enabled.
● Set the Idle Time Out to the number of seconds you desire.
Authentication
● Your wireless service provider may require you to have a separate PPP username and password. If so,
enter them here.
Note: If a username and password are required, your wireless provider would have given them to you
when you activated your account.
Modem Configuration
● Make sure your Dial Number is entered corr ect ly :
For GSM models, the Dial Number is *99***1#
For CDMA models, the Dial Number is #777
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Submit
● Click the Submit button to save the changes made on this screen.
2. On the PPP > Wakeup-on-Call screen, set up the following parameters:
Wakeup-on-Call Configuration
● Select Enable for Wakeup-on-Call.
● Set the Time Delay. You can use the 10 second default.
● Enter the Init Strings:
Set Wakeup Init String 1 by entering AT+CLIP=1
● Submit Button
Click the Submit button to save these settings.
Caller ID Configuration
● Enter a caller’s ID that you want added to the Caller ID list.
● Add Button
Click the Add button to save each Caller ID as it is entered to the Caller ID list.
3. Save and Restart
Click Save and Restart once you have completed and submitted all the screens on which you have made
changes. The device will save all the settings and reboot the PC.
PPP > Power-On Configuration
The Power-On Configuration feature allows you to set an initialization string that will be sent to the router upon boot up.
Power-On Init String Configuration
Power-On Init String: You can enter a string of 0 to 40 characters that will be sent to the router upon boot up. All
commands will initialize before you proceed with regular PPP related activity.
Note: When no initialization string is configured, regular functionality of the router is retained.
Submit: Click the SUBMIT button to save this setting.
Note: You must click Save and Restart once you have completed and submitted all the
screens on which you have made changes.
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PPP > Modem Commands
Setting up certain modem commands will allow an external application to query modem information (based on the commands
entered). The application can use the URL HHUUHTTP://xxx.xxx.xxx.xxx/modeminfor.htmlUUHH to get the IP address that is currently
assigned to the integrat ed cell ular modem after the PPP connection is established. It also will show the results of up to ten AT
commands entered here.
Modem AT Commands Configuration
These commands will be sent every time a PPP connection to the network is initiated.
Example of Useful HSDPA AT Commands:
AT+CGSN Product Serial Number
AT+CGMR Software Version
AT+CNUM Wireless Subscriber Number
AT+COPS? Network Information (Operator)
AT+CREG? Network Registration
AT+CSQ Signal Quality
Notes:
● You can also retrieve the integr ated cel lul ar mode m information without using a browser:
Make a TCP connection to port 80 (same as the Web Admin port) and send data as:
GET /atinfor.html HTTP/1.1
Then press Enter twice.
● Refer to the AT Command Reference Guides on the product CD for other commands.
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Networks & Services
87BNetworks & Services > Network Configuration
Networks or Hosts can be added here. The options to Delete or Edit a network after it has been defined and added are available
by using the table at the bottom of the screen.
Network Configuration
Enter the Name, IP Address, and Mask for a new Network or Host.
Notes:
● A Network/Host Name cannot be edited.
● A Network/Host cannot be deleted if it is used in another configuration.
● Network/Host changes are reflected in all the configurations in the Web Management software where they are
used.
● A Network/Host added here will be displayed in the following sections: Static Routes, DNAT, and Packet Filters.
Name: Enter the name of the Network/Host. The same address-mask pair should not already be present
in the displayed list. The Name is limited to 15 characters maximum.
IP Address: Enter the IP Address of the Network/Host. The same address-mask pair should not already be
present in the displayed list.
Subnet Mask: Enter the Network Mask of the Network/Host. For Host addresses, the mask is entered as 32.
Note: See Appendix A -- Table of Commonly Supported Subnets.
Add Button: Click the Add button. The defined network is added and will display at the bottom of the screen.
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88BNetworks & Services > Service Configuration
On this screen you can specify the standard set of well known services available on the system. These services enable the
configuration of the user-defined services. The options to Delete or Edit a service after it has been defined and added are
available by using the table at the bottom of the screen.
Service Configuration
Enter the Name, Protocol, Source Port/Client, and Destination Port/Server for the new Service.
● A Service Name cannot be edited.
● A Service cannot be deleted if it is used in another configuration.
● Service changes are reflected in all the configurations in the Web Management software where they are used.
● Services added here will be displayed in the following sections: DNAT, Packet Filters.
Name: Enter the name of the Service which is limited to 16 characters. It has to be unique.
Protocol: Enter the type of protocol (TCP, UDP).
Source Port: Enter the Destination Port for this service. The source and destination ports can be entered either
as a single port or a range using a colon as the separator.
Destination Port: Enter the name of the Destination Port for the service.
Add Button: Click the Add button. The new service is added and will display on the screen.
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89BPacket Filters > Packet Filters
You can Delete or Edit a packet filter rule after it has been defined and added by using the table at the bottom of the screen.
Packet Filter
From (Host/Networks): Enter the network/host from which the packet must originate for the filter rule to match. The
Any option, which matches all IP addresses regardless of whether they are officially assigned
addresses or private addresses, may also be entered. The network/host must be pre-defined in the
Networks section.
Service: Enter the service that is to be matched with the filter rule. These services must be pre-defined in
the Services section. These services precisely define the traffic to be fi ltered.
To (Host/Networks): Enter the network/host to which the packet must send for the filter rule to match. The Any option,
which matches all IP addresses regardless of whether they are officially assigned addresses or
private addresses, may also be entered. The network/host must be pre-defined in the Networks
section.
Action: Enter the action that the packet filter executes if the rule matches any traffic traversing the firewall.
Types of actions defined are:
Accept: Allows/accepts all packets that match this rule.
Reject: Blocks all packets that match this rule. The host sending the packet will be informed that
the packet has been rejected.
Drop: Blocks all packets that match this rule, but the host is not informed; i.e., this is a silent dro p.
Log: Packets matching the rule; i.e., the corresponding source address, destination address, and
service will be logged.
Add Button: Click the Add button. The defined packet filter rule is added and will display at the bottom of the
screen.
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90B61BPacket Filters > DNAT Configuration
Destination Network Address Translation (DNAT) is a process that allows the placing of servers within the protected network
and making them available for a certain service to the outside world. The DNAT process running on the router translates the
destination address of incoming packets to the address of the real network server on the LAN. The packets are then forwarded.
You can Delete or Edit a DNAT rule after it has been defined and added by using the table at the bottom of the screen.
Important Note: When adding rules, at least one host must be defined in the Network Configuration section.
DNAT Configuration
Allow Access: Select a network or host to which IP packets will be allowed and re-routed. The network/host
must be pre-defined in the Network Configuration section.
External Service: Select the External Service that you want allowed. The service must be defined in the Service
Configuration section.
LAN IP: Select the LAN IP to which the packets are to be diverted. Only one host can be defined as the
destination.
Internal Service: Select the Internal Service to be the destination.
Internal Source: Select the source address for packets that are going to be sent. If you do not want to change the
address, select NOCHANGE.
Save Button: Click the Save button. The defined DNAT configuration is added and will display at the bottom of
the screen. Entries can be deleted or edited by clicking the Edit or the Delete buttons.
Packet Filters > DNAT Example
Set Up DNAT and Port Forwarding to an Internal Device
Note: The internal device can be camera, meter, security device, etc.
Situation: Assume the device is on a LAN with an IP address of 192.168.2.100 and the port to access the device is port
7700.
1. On the Network & S ervices > Network Configuration screen, set up the following parameters:
Name – Enter a name for the LAN device.
IP Address and Subnet Address – Enter the IP address and subnet address of the device.
Example: Name = MeterIP
IP Address = 192.168.2.100
Subnet Address = 255.255.255.255. The subnet mask in the network configuration is not
defined using x.x.x.x notation. It uses ‘bit’ notation. So 255.255.255.255 = 32.
Add – Click the Add button to save this configuration.
2. On the Network & Services > Service Configuration screen, define a service name. For this example, the
service will be a meter.
Name – Enter a name for the service (use a name that will identify the service for you).
Example: MeterPort
Protocol – Select a protocol.
Example: tcp or udp
S-Port / Client – Enter the source port for this service.
Example: 1:65535
D-Port / Server – Enter the destination port for this service.
Example: 7700
Add – Click the Add button to save this configuration.
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3. On the Packet Filters > DNAT Configuration screen, define the DNAT rule.
Allow Access – Select the original target network/host of the IP packets that you now want rerouted. The
original target network/host is the one previously defined in the Network Configuration section.
Example: Any
External Service – Select the External Service that you want allowed. The service must be defined in the
Service Configuration section .
LAN IP – Select the LAN IP to which the packets are to be diverted. Only one host can be defined as the
destination.
Internal Service – Select the Internal Service to be the destination.
Pre DNAT Service – Select the service for the Pre-DNAT destination. This service was just defined in the
Service Configuration section.
Example: MeterPort
Post DNAT IP – Select the destination to which the IP packets are to be diverted. Only one host can be
defined as the Post DNAT destination.
Example: MeterIP
Post DNAT Service – Select the service for the Post DNAT configuration.
Example: MeterPort
Internal Source – Select the source address for packets that are going to be sent. If you do not want to
change the address, select NOCHANGE.
Example: NOCHANGE
4. Save – Click the Save button to save this configuration.
Note: You must click Save and Restart once you have completed and submitted all the screens on
which you have made changes. The device will save all the settings and reboot the PC.
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92B63BPacket Filters > Advanced
Connection Tracking
H323: Enable/disable the forwarding of H323 pa cket s a cro ss the fir ewall.
PPTP: Enable/disable PPTP Packet Pass-through (PPTP NAT support).
Note: H323 and PPTP are disabled by default.
ICMP Configuration
The Internet Control Message Protocol (ICMP) is used to test the network connections and the functionality of the firewall
and is also used for diagnostic purposes. ICMP on Firewall and ICMP Forwarding always apply to all IP addresses; i.e.,
Any. When these are enabled, all IP hosts can Ping the firewall (ICMP on Firewall) or the network behind it (ICMP
Forwarding).
ICMP on LAN: Enable/disable the transfer of ICMP packets on the LAN interface.
ICMP on WAN: Enable/disable the transfer of ICMP pack ets on the WAN interface.
ICMP Forward: Enable/disable the forwarding of ICMP packets through the firewall into the local network.
Note: ICMP on the Lan, Wan, and Forward are enabled by default.
Submit
Click the Submit button to save these settings.
Note: You must click Save and Restart once you have completed and submitted all the screens on which you have
made changes.
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GRE Tunnels
GRE tunneling and GRE routing together are referred to Generic Routing Encapsulation (GRE). GRE Routing is an integral part
of GRE tunneling. First, the GRE Tunnels are created using the GRE Tunnel Configuration. Then the routes for the remote
networks that are to be routed through a tunnel need to be specified in the GRE Routes Configuration . Thus, all the t raffi c
destined to remote networks associated to a tunnel will get routed through that tunnel.
93B64BGRE Tunnels > GRE Tunnels
Tunneling allows the use of a public network to convey data on behalf of two remote private networks. It is also a way to
transform data frames to allow them to pass networks with incompatible address spaces or even incompatible protocols. If you
want to read more about how this works, see the online Help.
GRE Tunnel Configuration
Tunnel Name: Enter a name for the new tunnel.
Local IP: Select the local interface on which the tunnel is being created. Eventually, the packets destined for
this tunnel will be routed through it.
Note: When adding a tunnel, use only one of the following: Remote IP or FQDN.
Remote IP: Select the Remote IP address that marks the other end point of the tunnel (this is the one to which
the routed packets will be received).
OR
FQDN: Enter the FQDN (Fully Qualified Domain Name) for the Remote IP, which can be either the IP
Address or an FQDN.
Add Button: Click the Add button. The defined GRE tunnel configuration is added and will display at the bottom of
the screen.
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94B65BGRE Tunnels > GRE Routes Configuration
GRE Routes Configuration
Remote Network: Select the remote network for which the traffic destined to it must be routed through the given
tunnel.
Tunnel Name: Select the name of the tunnel through which the traffic will be routed.
Note: To add a tunneled route, the remote network and the tunnel must have been defined in Network
Configuration. The tunnel configuration must be completed before setting the GRE route
configuration.
Add Button: Click the Add button. The defined GRE route configuration is ad ded and will dis play at the bottom
of the screen.
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DHCP Server
95B66BDHCP Server > Subnet Settings
General Configuration
DHCP (Dynamic Host Configuration Protocol) is a protocol that allows individual devices on an IP network to get their own
network configuration information (IP address, subnet mask, broadcast address, etc.) from a DHCP server. The overall
purpose of DHCP is to make it easier to administer a large network.
DHCP: Enable/disable the DHCP server.
Subnet: Enter the subnet address. If you want to change the DHCP subnet address, you first have to
delete all the subnet settings below.
Mask: Enter the subnet mask.
Gateway: Enter the gateway address.
DNS: Enter the DNS address.
Lease Time: Select the DHCP Lease Time from the selection box. Lease time is set in days, hours, and
minutes. A Lease Time of 00-00-00 is an Infinite Lease Time.
Submit Click the Submit button to save these settings.
Note: You must click Save and Restart once you have completed and submitted all the screens
on which you have made changes.
Subnet Settings
From-To Range: Enter the range of IP addresses to be assigned by DHCP.
Add: Click the Add button. The address range is added and will display in the table at the bottom of
the screen. Once the range displays, you can delete if necessary.
Note: See Appendix A – A Table of Commonly Supported Subnets.
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96B67BDHCP Server > Fixed Addresses
DHCP Fixed Configuration
The DHCP server can be made to assign a fixed IP address for a particular user by identifying the MAC address. This
binding can be made permanent by configuring it here. The same IP address will not be used for any DHCP client with a
different MAC address, even if there is no active DHCP connection with that IP address.
MAC Address: Enter the MAC address to which the specified IP address binds.
IP Address: Enter the fixed IP address to be assigned.
Add: Click the Add button. The addresses are added and will display in the table at the bottom of the
screen from where they can be deleted or changed.
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IPSec
The IPSec (IP Security) protocol suite, based on modern cryptographic technologies, provides security services like encryption
and authentication at the IP network layer. It secures the whole network traffic providing guaranteed security for any application
using the network. It can be used to create private secured tunnels between two hosts, two security gateways, or a host and a
security gateway. Up to three tunnels can be active at any given time. Beyond three active tunnels can be saved, but they will
not be active.
IPSec provides encryption and authentication services at the IP level of the protocol stack. IPSec can protect any traffic carried
over IP.
IPSec provides the following services:
● Authentication only
● Encryption only
● Authentication and encryption
Transmitting and receiving data securely over an unprotected network involves deciding on the type of IPSec service, as
mentioned above, required for the connection, establishing a secure connection by a key exchange process and transferring
data using that connection.
The key exchange process is done in one of two ways:
1. Manual Keying where the authentication and encryption keys are provided manually on both sides of the connection.
2. Auto Keying using IKEv2 Protocol where the authentication and encryption keys are generated on either side of the
connection and exchanged by different methods .
97B68BIPSec > IPSec
IPSec
VPN Status Check the VPN Status checkbox to enable IPSec. Click the Save button.
Add a New Connection
Add IKE Connection Click the Add IKE Connection button. A screen displays for setting up an IKE connection.
Add Manual Connection Click the Add Manual Connection button. A separate screen displays for setting up a
manual connection.
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Add IKE Connection
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Add an IKE Connection
Connection Name Enter a text name that will identify the connection for you.
Compression Check the compression checkbox to enable IPCOMP, the compression
algorithm.
Perfect Forward Secrecy (PFS) Check the PFS checkbox to enable PFS, a concept in which the newly
genera t ed keys are unr el ated t o the old er keys) . This is enab l ed by default .
Authentication Method Authentication can be done using Pre-Shared Secrets.
Pre-Shared Key The Pre-Shared Key must be agreed upon and shared by the VPN
endpoints; it must be configured at both endpoints of the tunnel.
Select Encryption Select the encryption method. 3DES is recommended. Options include:
3DES, AES-128, AES-192, AES-256
IKE Life Time The duration for which the ISAKMP SA should last is from successful
negotiation to expiration. The default value is one hour and the maximum is
8 hours.
Key Life The duration for which the IPSec SA should last is from successful
negotiation to expiration. The default value is one hour and the maximum is
24 hours.
Number of Retries Specify the number of retries for the IPSec tunnel. Enter zero for unlimited
retries.
Local WAN IP This is the interface initiating the IPSec tunnel.
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Local LAN Internal subnet of the local security gateway for which the security services
should be provided. If the router acts as a host, this should be configured as
None.
Remote Gateway IP Interface where the IPSec tunnel ends. In the case of a Road Warrior with a
Dynamic IP address, this should be configured to ANY.
FQDN FQDN is a Fully Qualified Domain Name that resolves to the Local Wan IP of
Remote LAN Internal subnet of the remote security gateway for which the security
services should be provided. If the remote end is the host, this should be
configured as None.
UID (Unique Identifier String) Check the UID box to enable the Local ID and Remote ID. Local ID and
Remote ID are active only when UID is enabled.
Local ID
Enter a string identifier for the local security gateway.
Remote ID
Enter a string identifier for the remote security gateway.
NetBIOS Broadcast Check this option to enable broadcasts over the connection. It will allow
computers on the network to share Microsoft file and printer sharing
information.
the router or in the case of GRE/IPSEC, it is used to identify the Wan IP of
the remote location. This is provided by your ISP or creat ed by you if you are
using a Dynamic DNS service. When FQDN is selected, the Remote
Gateway IP should be left blank.
103B113BSave Button
Click the Save button to save these settings.
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Add Manual Connection
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Add a Manual Connection
Connection Name Enter a text name that will identify the connection for you.
Compression Check the compression checkbox to enable IPCOMP, the compression algorithm.
Authentication Method Select the authentication algorithms to be used for the respective security services.
Options are: MD5-96 and SHA1-96.
Authentication Key The VPN firewall could use either MD5-96 or SHA1-96 for authentication. For example,
MD5-96 could have a key of abcdefgh12345678.
Authentication
Protocol
SHA1-96 Must be 20 characters Alphanumeric characters
MD5-96 Must be 16 characters Alphanumeric characters
Encryption Method Select the encryption method. Options include: 3DES, AES-128, AES-192, AES-256,
and NULL (no encryption).
Encryption Key The router can use any one of the methods specified in its encryption algorithm. For
example 3DES uses 24 alpha numer ic char act er s (192 bit s) as its encryption key.
Example: 1234567890abcdefabcdabcd
Encryption
Protocol
Null Must be 24 characters Alphanumeric Characters
3DES Must be 24 characters Alphanumeric Characters
AES-128 Must be 16 characters Alphanumeric Characters
AES-192 Must be 24 characters Alphanumeric Characters
AES-256 Must be 32 characters Alphanumeric Characters
SPI Base The Security Parameter Index identifies a manual connection. The SPI is a unique
identifier in the SA (Secure Association – a type of secure connection) that allows the
receiving computer to select the SA under which a packet will be processed. The SPI
Base is a number needed by the manual keying code. Enter any 3-digit hexadecimal
number, which is unique for a security association. It should be in the form 0xhex (0x100
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through 0xfff is recommended). If you have more than one manual connection, then the
SPI Base must be different for each one.
Left Next Hop Next Hop is the address of the next device in a routing table’s path that moves a packet
to it’s destination. This sett ing can be conf igure d or left as a stati c value: 0.0.0. 0. When
not configured, the value is set to the Gateway of the Box/Gateway configured on the
Interface/Right IP. The selection is based on the Left and Right IP.
Local WAN IP Select the Interface to initiate the IPSec tunnel (Left Security Gateway).
Local LAN Select the internal subnet of the local security gateway for whic h the security services
are to be provided. If the router acts as a host, this should be configured as None. Other
options are: Any, LAN, LAN Interface, WAN 1, WAN 1 Interface.
Remote Gateway IP Select the interface in which the IPSec tunnel ends. In the case of Road Warriors with a
Dynamic IP addresses, this sh ould be conf igur ed as ANY. Other options include: LAN,
LAN Interface, WAN 1, WAN 1 Interface, and None.
FQDN FQDN is a Fully Qualified Domain Name that resolves to the Local Wan IP of the router
or in the case of GRE/IPSEC, it is used to identify the Wan IP of the remote location.
This is provided by your ISP or created by you if you are using a Dynamic DNS service.
When FQDN is selected, the Remote Gateway IP should be left blank.
Remote LAN This is the internal subnet of the remote security gateway for which the security services
are to be provided. If the remote end is a host, this should be configured as None.
NetBIOS Broadcast Check this option to enable broadcasts over the connection. It will allow computers on
the network to share Microsoft file and printer sharing information.
104B114BSave Button
Click the Save button to save these settings.
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37B38Serial-Port
38BSerial-Port > Serial Port Settings
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Serial-Port Configuration
Serial-Port Configuration allows for the configuration of the serial terminal connected to the RS-232 connector DE9 on the back
of the unit.
Baud Rate: Sets the baud-rate at which the serial terminal will be communicating. The default is 115200.
Flow Control: Sets the flow control for the serial port. The selections are None or RTS-CTS. The default is
None.
Data Bits: Sets the data bits for the serial port. Data bit selection is 7 or 8. The default is 8.
Stop Bits: Sets the stop bits for the serial port. The selections are 1 or 2. The default is 1.
Parity: Sets the parity for the serial port. The selections are None, Even, or Odd. The default is None.
Buffer Length: Sets the length up to which the data from the serial device is buffered before IP transmission. The
default length is 32-characters.
Timeout: Sets the timeout value for the serial terminal of how long it should wait before IP transmission. The
default is 1-second.
105B115BSubmit Button
Click the Submit button to save these settings.
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Router hardware
Serial
DE9
TCP/UDP
HyperTerminal /
98BSerial Port > Client Settings
The TCP/UDP client feature enables the router to act as a proxy TCP/UDP client to the serial terminal connected to the DE9,
RS232 port on the router thus facilitating the serial terminal to access any TCP/UDP server on the LAN/WAN. Once the session,
serial terminal to TCP/UDP server, is opened succe ssf ully , it allows two-way traffic between the serial device and the r em ote
server.
Initial connection setup for the TCP/UDP client is as shown below:
Minicom
Connector
Device
Server
LAN / WAN
TCP/UDP
Client
99BTCP/UDP – Client Configuration
Configures TCP/UDP Client through which the serial terminal connected to the RS-232 connector, DE9 on the back of the
unit communicates with the remote TCP/UDP server on the LAN/WAN.
Status: Sets the client status to either Enable or Disable. The default is Disable
Client Type: Sets the client to either TCP or UDP. The default is TCP.
Primary Server: Enter the Primary Server IP address or Hostname. The default is blank.
Port: If a Primary Server IP address or hostname is enabled, enter the port number of the serve.
Secondary Server: Enter the Secondary Server IP address or Hostname. The default is blank.
Port: If a Secondary Server IP address or hostname is enabled, enter the port number of the
server.
Connection start By: Sets the trigger (Carriage Return (CR), DTR Assert, or Always on) in the serial port by which
the connection starts. The default is Carriage Return (CR).
Connection Terminate By: Sets the connection terminate sequence as follows:
Escape Sequence: Set the escape sequence characters at which the connection should terminate.
Inactivity timeout: Set the inactivity timeout at which the connection should terminate.
Others: The other terminating sequences are: DTR-toggle or Always-On.
DTR-toggle: If DTR status goes low, the connection terminates.
Always-On: Sets the terminate sequence as Always-on.
100BSubmit Button
Click the Submit button to save these settings.
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Router hardware
TCP/UDP
DE9
LAN / WAN
HyperTerminal /
Serial Port > Server Settings
This feature enables a TCP/UDP client on the Ethernet network to connect to the remote serial terminal connected to the DE9,
RS232 port on the router. The router acts as a TCP/UDP server which allows two way traffic between the TCP/UDP client and
the remote terminal on the serial port.
The initial connection setup for the TCP/UDP server is as shown below.
Minicom
TCP/UDP
Client
Server
Connector
Serial
Device
116B
TCP/UDP – Server Configuration
Configures TCP/UDP Server through which the serial terminal connected to the RS-232 connector, DE9 on the back of
the unit listens for the remote TCP/UDP client to communicate on the LAN/WAN.
106BStatus: Sets the client status to either Enable or Disable. The default is Disable
107BServer Type: Sets the client to either TCP or UDP. The default is TCP.
Port: Sets the server port. The default is None
Connection Terminate By: Sets the connection terminate sequence as follows:
Escape Sequence: Set the escape sequence characters at which the connection should terminate.
Inactivity timeout: Set the inactivity timeout at which the connection should terminate.
Others: The other terminating sequences are: DTR-toggle or Always-On.
DTR-toggle: If DTR status goes low, the connection terminates.
Always-On: Sets the terminate sequence as Always-on.
108B136BSubmit Button
Click the Submit button to save these settings.
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Tools
69BTools > Tools
DDNS
DDNS Force Update: Click the Update button to update the DDNS server with your current dynamically assigned IP
address.
DDNS Status: Click the Refresh button to display the DDNS Status after a forced update.
Modem
Reset Modem: Click the Reset button to reset the integrated cellular modem .
70BTools > Firmware Upgrade
Firmware Upgrade
The firmware for the router can be upgraded to the latest version using this feature. All Multi-Tech firmware upgrades are
posted on the Multi-Tech Web site from which they can be downloaded.
Note: Before you upgrade your firmware, you should save your present configuration. After the firmware upgrade is
complete, you should verify your configuration to ensure that it is as expected. Particularly, check that the DHCP scope
settings are set properly. Also, up to four IPSEC tunnels can be active at any given time. Beyond four active tunnels can
saved, but they will not be active.
Browse File for Upgrade: Click the Browse button and locate the latest firmware version to be downloaded. Select the
mtcba-en2-u-xxx.bin file. Highlight the file name and press Enter so that the file name displays in the text box. Make sure
you select the correct BIN file; otherw ise, your router can become inoperable. Then click the Upgrade button.
When upgrade is completed, the program will return to the main login screen.
Important Notes:
● The new firmware is written into the flash.
● A Firmware Upgrade will take at least 4 minutes while the firmware is downloaded. Do not cycle power during this
time.
● DO NOT perform firmware upgrade remotely via the Cellular wireless connection.
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Chapter 4 – Using the Web Management Software
71BTools > Load Configuration
Load Configuration
Browse File for Load Configuration: Click the Browse button to open the file that allows you to locate the configuration
file. When found, highlight the file name and press Enter so that the file name displays in the text box. Then click the Load
button.
Important Notes:
● The new configuration is written into the flash.
● A Configuration Upgrade will take at least 3 seconds to download and 60 seconds to install t he setti ngs and
reboot. Reboot happens automatically.
When you click the Load button, the following screen displays. It shows the name of the file you selected.
Click the Find, Save, or Cancel buttons as desired. The More Info displays Microsoft’s Internet Explorer Help on
downloading files.
51BTools > Save Configuration
Click this option to save the configuration.
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Chapter 4 – Using the Web Management Software
40B40BStatistics & Logs
52B80BStatistics & Logs > System Information
This is an example of the Statistics & Logs System Information
60 Multi-Tech Systems, Inc. MultiModem rCell User Guide
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53B81BStatistics & Logs > Ethernet
Chapter 4 – Using the Web Management Software
This is an example of the Ethernet Statistics & Logs screen. It shows Ethernet statistics.
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Chapter 4 – Using the Web Management Software
54B82BStatistics & Logs > PPP
This is an example of the PPP Statistics & Logs screen. It shows PPP statistics when PPP is enabled.
62 Multi-Tech Systems, Inc. MultiModem rCell User Guide
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55B83BStatistics & Logs > PPP Trace
Chapter 4 – Using the Web Management Software
This is an example of the PPP Trace Statistics & Logs screen. It shows the PPP trace messages.
Statistics & Logs > DHCP Statistics
This is an example of the DHCP Statistics & Logs screen. It shows the statistics of DHCP leases.
Statistics & Logs > GRE Statistics
This screen displays the statistics of active tunnels.
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Chapter 4 – Using the Web Management Software
57B86BStatistics & Logs > Modem Information
This screen displays the modem commands set on the PPP > Modem Commands screen and also displays the results of
the commands.
58B87BStatistics & Logs > Service Status
This screen displays the summary of the service status.
59B88BStatistics & Logs > TCP/UDP Client Live Log
This screen displays the TCP/UDP Client Live Log.
60B89BStatistics & Logs > TCP/UDP Server Live Log
This screen displays the TCP/UDP Server Live Log.
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61B90BStatistics & Logs > IPSec Live Log
This screen displays the IPSec Live Log.
62B91BStatistics & Logs > IPSec Log Traces
Chapter 4 – Using the Web Management Software
This screen displays the IPSec Log Traces.
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3BAppendix A – Commonly Supported
Subnets Reference Table
This table lists commonly supported Subnets organized by Address.
255.255.255.128 N.N.N.0 N.N.N.1-126 N.N.N.127
/25 N.N.N.128 N.N.N.129-254 N.N.N.255
Network Number Hosts Available Broadcast Address
255.255.255.192 N.N.N.0 N.N.N.1-62 N.N.N.63
/26 N.N.N.64 N.N.N.65-126 N.N.N.127
N.N.N.128 N.N.N.129-190 N.N.N.191
N.N.N.192 N.N.N.193-254 N.N.N.255
Network Number Hosts Available Broadcast Address
255.255.255.224 N.N.N.0 N.N.N.1-30 N.N.N.31
/27 N.N.N.32 N.N.N.33-62 N.N.N.63
N.N.N.64 N.N.N.65-94 N.N.N.95
N.N.N.96 N.N.N.97-126 N.N.N.127
N.N.N.128 N.N.N.129-158 N.N.N.159
N.N.N.160 N.N.N.161-190 N.N.N.191
N.N.N.192 N.N.N.193-222 N.N.N.223
N.N.N.224 N.N.N.225-254 N.N.N.255
Network Number Hosts Available Broadcast Address
255.255.255.240 N.N.N.0 N.N.N.1-14 N.N.N.15
/28 N.N.N.16 N.N.N.17-30 N.N.N.31
N.N.N.32 N.N.N.33-46 N.N.N.47
N.N.N.48 N.N.N.49-62 N.N.N.63
N.N.N.64 N.N.N.65-78 N.N.N.79
N.N.N.80 N.N.N.81-94 N.N.N.95
N.N.N.96 N.N.N.97-110 N.N.N.111
N.N.N.112 N.N.N.113-126 N.N.N.127
N.N.N.128 N.N.N.129-142 N.N.N.143
N.N.N.144 N.N.N.145-158 N.N.N.159
N.N.N.160 N.N.N.161-174 N.N.N.175
N.N.N.176 N.N.N.177-190 N.N.N.191
N.N.N.192 N.N.N.193-206 N.N.N.207
N.N.N.208 N.N.N.209-222 N.N.N.223
N.N.N.224 N.N.N.225-238 N.N.N.239
N.N.N.240 N.N.N.241-254 N.N.N.255
Network Number Hosts Available Broadcast Address
255.255.255.248 N.N.N.0 N.N.N.1-6 N.N.N.7
/29 N.N.N.8 N.N.N.9-14 N.N.N.15
N.N.N.16 N.N.N.17-22 N.N.N.23
N.N.N.24 N.N.N.25-30 N.N.N.31
N.N.N.32 N.N.N.33-38 N.N.N.39
N.N.N.40 N.N.N.41-46 N.N.N.47
N.N.N.48 N.N.N.49-54 N.N.N.55
N.N.N.56 N.N.N.57-62 N.N.N.63
N.N.N.64 N.N.N.65-70 N.N.N.71
N.N.N.72 N.N.N.73-78 N.N.N.79
N.N.N.80 N.N.N.81-86 N.N.N.87
N.N.N.88 N.N.N.89-94 N.N.N.95
N.N.N.96 N.N.N.97-102 N.N.N.103
N.N.N.104 N.N.N.105-110 N.N.N.111
N.N.N.112 N.N.N.113-118 N.N.N.119
N.N.N.120 N.N.N.121-126 N.N.N.127
N.N.N.128 N.N.N.129-134 N.N.N.135
N.N.N.136 N.N.N.137-142 N.N.N.143
N.N.N.144 N.N.N.145-150 N.N.N.151
N.N.N.152 N.N.N.153-158 N.N.N.159
N.N.N.160 N.N.N.161-166 N.N.N.167
N.N.N.168 N.N.N.169-174 N.N.N.175
N.N.N.176 N.N.N.177-182 N.N.N.183
N.N.N.184 N.N.N.185-190 N.N.N.191
N.N.N.192 N.N.N.193-198 N.N.N.199
N.N.N.200 N.N.N.201-206 N.N.N.207
N.N.N.208 N.N.N.209-214 N.N.N.215
N.N.N.216 N.N.N.217-222 N.N.N.223
N.N.N.224 N.N.N.225-230 N.N.N.231
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Network Number Hosts Available Broadcast Address
Page 67
Appendix A – Commonly Supported Subnets
Network Number Hosts Available Broadcast Address
N.N.N.232 N.N.N.233-238 N.N.N.239
N.N.N.240 N.N.N.241-246 N.N.N.247
N.N.N.248 N.N.N.249-254 N.N.N.255
Network Number Hosts Available Broadcast Address
255.255.255.252 N.N.N.0 N.N.N.1-2 N.N.N.3
/30 N.N.N.4 N.N.N.5-6 N.N.N.7
N.N.N.8 N.N.N.9-10 N.N.N.11
N.N.N.12 N.N.N.13-14 N.N.N.15
N.N.N.16 N.N.N.17-18 N.N.N.19
N.N.N.20 N.N.N.21-22 N.N.N.23
N.N.N.24 N.N.N.25-26 N.N.N.27
N.N.N.28 N.N.N.29-30 N.N.N.31
N.N.N.32 N.N.N.33-34 N.N.N.35
N.N.N.36 N.N.N.37-38 N.N.N.39
N.N.N.40 N.N.N.41-42 N.N.N.43
N.N.N.44 N.N.N.45-46 N.N.N.47
N.N.N.48 N.N.N.49-50 N.N.N.51
N.N.N.52 N.N.N.53-54 N.N.N.55
N.N.N.56 N.N.N.57-58 N.N.N.59
N.N.N.60 N.N.N.61-62 N.N.N.63
N.N.N.64 N.N.N.65-66 N.N.N.67
N.N.N.68 N.N.N.69-70 N.N.N.71
N.N.N.72 N.N.N.73-74 N.N.N.75
N.N.N.76 N.N.N.77-78 N.N.N.79
N.N.N.80 N.N.N.81-82 N.N.N.83
N.N.N.84 N.N.N.85-86 N.N.N.87
N.N.N.88 N.N.N.89-90 N.N.N.91
N.N.N.92 N.N.N.93-94 N.N.N.95
N.N.N.96 N.N.N.97-98 N.N.N.99
N.N.N.100 N.N.N.101-102 N.N.N.103
N.N.N.104 N.N.N.105-106 N.N.N.107
N.N.N.108 N.N.N.109-110 N.N.N.111
N.N.N.112 N.N.N.113-114 N.N.N.115
N.N.N.116 N.N.N.117-118 N.N.N.119
N.N.N.120 N.N.N.121-122 N.N.N.123
N.N.N.124 N.N.N.125-126 N.N.N.127
N.N.N.128 N.N.N.129-130 N.N.N.131
N.N.N.132 N.N.N.133-134 N.N.N.135
N.N.N.136 N.N.N.137-138 N.N.N.139
N.N.N.140 N.N.N.141-142 N.N.N.143
N.N.N.144 N.N.N.145-146 N.N.N.147
N.N.N.148 N.N.N.149-150 N.N.N.151
N.N.N.152 N.N.N.153-154 N.N.N.155
N.N.N.156 N.N.N.157-158 N.N.N.159
N.N.N.160 N.N.N.161-162 N.N.N.163
N.N.N.164 N.N.N.165-166 N.N.N.167
N.N.N.168 N.N.N.169-170 N.N.N.171
N.N.N.172 N.N.N.173-174 N.N.N.175
N.N.N.176 N.N.N.177-178 N.N.N.179
N.N.N.180 N.N.N.181-182 N.N.N.183
N.N.N.184 N.N.N.185-186 N.N.N.187
N.N.N.188 N.N.N.189-190 N.N.N.191
N.N.N.192 N.N.N.193-194 N.N.N.195
N.N.N.196 N.N.N.197-198 N.N.N.199
N.N.N.200 N.N.N.201-202 N.N.N.203
N.N.N.204 N.N.N.205-206 N.N.N.207
N.N.N.208 N.N.N.209-210 N.N.N.211
N.N.N.212 N.N.N.213-214 N.N.N.215
N.N.N.216 N.N.N.217-218 N.N.N.219
N.N.N.220 N.N.N.221-222 N.N.N.223
N.N.N.224 N.N.N.225-226 N.N.N.227
N.N.N.228 N.N.N.229-230 N.N.N.231
N.N.N.232 N.N.N.233-234 N.N.N.235
N.N.N.236 N.N.N.237-238 N.N.N.239
N.N.N.240 N.N.N.241-242 N.N.N.243
N.N.N.244 N.N.N.245-246 N.N.N.247
N.N.N.248 N.N.N.249-250 N.N.N.251
N.N.N.252 N.N.N.253-254 N.N.N.255
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AAppendix B - Cellular Information
Antenna System for Cellular Devices
The cellular/wireless performance is completely dependent on the implementation and antenna design. The integration of the
antenna system into the product is a critical part of the design process; therefore, it is essential to consider it early so the
performance is not compromised. If changes are made to the certified antenna system of the MultiModem, then recertification
will be required by specific network carriers such as Sprint. The Antenna System is defined as the UFL connection point from
the MultiModem to the specifie d cable spe cif icat io ns a nd spe cifi ed anten na spe cifi cat ion s.
FCC Requirements for the Antenna
The antenna gain, including cable loss, for the radio you are incorporating into your product design must not exceed the
requirements at 850 MHz and 1900 MHz as specified by the FCC grant for mobile operations and fixed mounted operations as
defined in 2.1091 and 1.1307 of the FCC rules for satisfying RF exposure compliance. The antenna used for transmitting must
be installed to provide a separation distance of at least 20cm from all persons and must not transmit simultaneously with any
other antenna transmitters. User and installers must be provided with antenna installation instructions and transmitter operating
conditions to satisfying RF exposure compliance.
Antenna Specifications
CDMA RF Specifications
Frequency RX
Frequency TX
CDMA 800 CDMA 1900
869 to 894 MHz
824 to 849 MHz
1930 to 1990 MHz
1850 to 1910 MHz
CDMA Antenna Requirements/Specifications
Frequency Range
Impedance
VSWR
Typical Radiated Gain
Radiation
Polarization
Antenna Loss
TRP/TIS
824 – 894 MHz / 1850 – 1990 M Hz
50 Ohms
VSWR shall not exceed 2.0:1 at any point across the bands of operati on
3 dBi on azimuth plane
Omni-directional
Vertical
Free space not to exceed -3dB
The total radiated power (TRP) at the antenna shall be no less than
+21/20 dBm for PCS/CELL channels respectively, and the total isotropic
sensitivity (TIS) at the antenna shall be no less than -104/104 dBm for
PCS/CELL channels respectively.
PTCRB Requirements for the Antenna
There cannot be any alteration to the authorized antenna system. The antenna system must maintain the same
specifications. The antenna must be the same type, with similar in-band and out-of-band radiation patterns.
GSM/EGSM RF Specifications
Frequency RX
Frequency TX
GSM 850 EGSM 900
869 to 894 MHz 925 to 960 MHz 1805 to 1880 MHz 1930 to 1990 MHz
824 to 849 MHz 880 to 915 MHz 1710 to 1785 MHz 1850 to 1910 MHz
GSM 1800 GSM 1900
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Appendix B – Cellular Information
The total isotropic sensitivity (TIS) at the antenna shall be no less than
GSM Antenna Requirements/Specifications
Frequency Range
Impedance
VSWR
Typical Radiated Gain
Radiation
Polarization
Antenna Loss
TRP/TIS
824 – 960 MHz / 1710 – 1990 MHz
50 Ohms
VSWR shall not exceed 2.0:1 at any point across the bands of operati on
3 dBi on azimuth plane
Omni-directional
Vertical
Free space not to exceed -3db
Including cable loss the total radiated power (TRP) at the antenna shall be
no less than +22/24.5 dBm for 850/1900 MHz respectively, and the total
isotropic sensitivity (TIS) at the antenna shall be no less than -99/101.5
dBm for 850/1900 MHz respectively.
GPS (Global Positioning) RF Specifications
Frequency RX
LNA Bias Voltage
LNA Current Consumption
GPS L1
1575.42
5V
40mA Max
GPS Antenna Requirements/Specifications
Frequency
Impedance
VSWR
Input voltage
GPS TIS
1575MHz
50 Ohms
1.5db
3.0V +/- 0.3V
-147 dBm
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Appendix B – Cellular Information
Antennas Available from Multi-Tech Systems, Inc.
Quad Band Description Qty Part Number
Hinged Right Angle 800/900/1800/1900 MHz Cellular Modem Antenna 1 ANQB-1HRA
Hinged Right Angle 800/900/1800/1900 MHz Cellular Modem Antenna 10 ANQB-10HRA
Hinged Right Angle 800/900/1800/1900 MHz Cellular Modem Antenna 50 ANQB-50HRA
Dual Band Description Qty Part Number
Hinged Right Angle 900/1800 MHz Cellular Modem Antenna 1 ANF1-1HRA
Hinged Right Angle 900/1800 MHz Cellular Modem Antenna 10 ANF1-10HRA
Hinged Right Angle 900/1800 MHz Cellular Modem Antenna 50 ANF1-50HRA
Hinged Right Angle 800/1900 MHz Cellular Modem Antenna 1 ANCF2-1HRA
Hinged Right Angle 800/1900 MHz Cellular Modem Antenna 10 ANCF2-10HRA
Hinged Right Angle 800/1900 MHz Cellular Modem Antenna 50 ANCF2-501HRA
Mag Mount Dual Band Description Qty Part Number
Mag Mount 900/1800 MHz 1/2 Wave Cellular Antenna, 12.5" 1 ANF1-1MMHW
Mag Mount 900/1800 MHz 1/2 Wave Cellular Antenna, 12.5" 10 ANF1-10MMHW
Mag Mount 900/1800 MHz 1/2 Wave Cellular Antenna, 12.5" 50 ANF1-50MMHW
Mag Mount 900/1800 MHz 1/4 Wave Cellular Antenna, 4" 1 ANF1-1MMQW
Mag Mount 900/1800 MHz 1/4 Wave Cellular Antenna, 4" 10 ANF1-10MMQW
Mag Mount 900/1800 MHz 1/4 Wave Cellular Antenna, 4" 50 ANF1-50MMQW
Mag Mount 850/1900 MHz 1/2 Wave Cellular Antenna, 12.5" 1 ANCF2-1MMHW
Mag Mount 850/1900 MHz 1/2 Wave Cellular Antenna, 12. 5 " 10 ANCF2-10MMHW
Mag Mount 850/1900 MHz 1/2 Wave Cellular Antenna, 12.5" 50 ANCF2-50MMHW
Mag Mount 850/1900 MHz 1/4 Wave Cellular Antenna, 4" 1 ANCF2-1MMQW
Mag Mount 850/1900 MHz 1/4 Wave Cellular Antenna, 4" 10 ANCF2-10MMQW
Mag Mount 850/1900 MHz 1/4 Wave Cellular Antenna, 4" 50 ANCF2-50MMQW
GPS Description Qty Part Number
Mag Mount GPS Antenna, 5 Meter Cable 1 ANGPS-1MM
Mag Mount GPS Antenna, 5 Meter Cable 10 ANGPS-10MM
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5BAppendix C – Regulatory Compliance
EMC, Safety, and R&TTE Directive Compliance
The CE mark is affixed to this product to confirm compliance with the following European Community Directives:
Council Directive 2004/108/EC of 15 December 2004 on the approximation of the laws of Member States relating to
electromagnetic compatibility;
and
Council Directive 2006/95/EC of 12 December 2006 on the harmonization of the laws of Member States relating to electrical
equipment designed for use within certain voltage limits;
and
Council Directive 1999/5/EC of 9 March 1999 on radio equip ment and tele co mm uni cat ion s termi nal equ ipm ent and t he mut ual
recognition of their conformity.
FCC Part 15 Class A Statement
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to 47 CFR Part 15
regulations. The stated limits in this regulation are designed to provide reasonable protection against harmful interference in a
commercial installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used
in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
● Reorient or relocate the receiving antenna.
● Increase the separation between the equipment and receiver.
● Plug the equipment into an outlet on a circuit different from that to which the receiver is connected.
● Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the CFR 47 rules. Operation of this device is subject to the following conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference that may cause undesired operation.
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
Industry Canada
This Class A digital apparatu s meet s all requirements of the Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement Canadien sur le matériel brouilleur.
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6BAppendix D – Waste Electrical and
Electronic Equipment
July, 2005
Waste Electrical and Electronic Equipment (WEEE)
The WEEE directive places an obligation on EU-based manufacturers, distributors, retailers and importers to take-back
electronics products at the end of their useful life. A sister Directive, ROHS (Restriction of Hazardous Substances) complements
the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase. The WEEE
Directive covers all Multi-Tech products imported into the EU as of August 13, 2005. EU-based manufacturers, distributors,
retailers and importers are obliged to finance the costs of recovery from municipal collection points, reuse, and recycling of
specified percentages per the WEEE requirements.
Instructions for Disposal of WEEE by Users in the European Union
The symbol shown below is on the product or on its packaging, which indicates that this product must not be disposed of with
other waste. Instead, it is the user’s responsibility to dispose of their waste equipment by handing it over to a designated
collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your
waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that
protects human health and the environment. For more information about where you can drop off your waste equipment for
recycling, please contact your local city office, your household waste disposal service or where you purchased the product.
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7BAppendix E – Environmental Information
Restriction of the Use of Hazardous Substances (RoHS)
Multi-Tech Systems, Inc.
Certificate of Compliance
2002/95/EC
Multi-Tech Systems, Inc. confirms that this product now complies with the chemical concentration limitatio ns set forth in the
directive 2002/95/EC of the European Parliament (Restriction Of the use of certain Hazardous Substances in electrical and
electronic equipment - RoHS)
These Multi-Tech Systems, Inc. products do not contain the following banned chemicals:
Lead, [Pb] < 1000 PPM
Mercury, [Hg] < 1000 PPM
Hexavalent Chromium, [Cr+6] < 1000 PPM
Cadmium, [Cd] < 100 PPM
Polybrominated Biphenyl, [PBB] < 1000 PPM
Polybrominated Diphenyl Ether, [PBDE] < 1000 PPM
Notes:
1. Lead usage in some components is exempted by the following RoHS annex; therefore, higher lead concentration
could be found.
a. Lead in high melting temperature type solders (i.e., tin-lead solder alloy s contain ing m ore than 85% lead).
b. Lead in electronic ceramic parts (e.g., piezoelectronic devices).
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Appendix E – Environmental Information
成分名称
有毒物质/元素
铅
汞
镉
六价铬
多溴联苯
多溴二苯醚
China ROHS
依照中国标准的有毒有害物质信息
根据中华人民共和国信息产业部 (MII) 制定的电子信息产品 (EIP)
标准－中华人民共和国《电子信息产品污染控制管理办法》（第 39 号），也称作中国
RoHS，下表列出了 Multi-Tech Systems Inc. 产品中可能含有的有毒物质 (TS) 或有害物质 (HS)
的名称及含量水平方面的信息。
印刷电路板
有害/
(PB)
O O O O O O
(Hg)
(CD)
(CR6+)
(PBB)
(PBDE)
电阻器
电容器 X O O O O O
铁氧体磁环
继电器/光学部件
IC
二极管/晶体管 O O O O O O
振荡器和晶振
调节器
电压传感器
变压器
扬声器
连接器
LED
螺丝、螺母以及
其它五金件
交流-直流电源
软件/文档 CD
手手手手手
底盘
X O O O O O
O O O O O O
O O O O O O
O O O O O O
X O O O O O
O O O O O O
O O O O O O
O O O O O O
O O O O O O
O O O O O O
O O O O O O
X O O O O O
O O O O O O
O O O O O O
O O O O O O
O O O O O O
X 表示所有使用类似材料的设备中有害/有毒物质的含量水平高于 SJ/Txxx-2006 限量要求。
O 表示不含该物质或者该物质的含量水平在上述限量要求
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Appendix E – Environmental Information
REACH Statement
Registration of Substances:
After careful review of the legislation and specifically the definition of an “article” as defined in EC Regulation 1907/2006, Title II,
Chapter 1, Article 7.1(a)(b), it is our current view Multi-Tech Systems, Inc. products would be considered as “articles”. In light of
the definition in § 7.1(b) which requires registration of an article only if it contains a regulated substance that “is intended to be
released under normal or reasonable foreseeable conditions of use,” our analysis is that Multi-Tech Systems, Inc. products
constitute nonregisterable articles for their intended and anticipated use.
Substances of Very High Concern (SVHC):
Per the candidate list of Substances of Very high Concern (SVHC) published October 28, 2008 we have reviewed these
substances and certify the Multi-Tech Systems, Inc. products are compliant per the EU “REACH” requirements of less than
0.1% (w/w) for each substance.
If new SVHC candidates are published by the European Chemicals Agency, and relevant substances have been confirmed, that
exceeds greater than 0.1% (w/w), Multi-Tech Systems, Inc. will provide updated compliance status.
Multi-Tech Systems, Inc. also declares it has been duly diligent in ensuring that the products supplied are compliant through a
formalized process which includes collection and validation of materials declarations and selective materials analysis where
appropriate. This data is controlled as a part of a formal quality system and will be made available upon request.
Multi-Tech Systems, Inc. MultiModem rCell User Guide 75
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Appendix F – Sprint Activation Failure
Corrective Action
The Sprint Modem Activation Corrective Action covers an unsuccessful auto activation process, auto activation fail ure to start
process, and manual activation process to determine if the modem failed or there is a problem with the data connection.
● To determine why the auto activation was unsuccessful, first determine whether the modem is registered on the Sprint
Home Network or if roaming is preventing activation.
● Next, if the modem fails to auto start the activation, determine if the modem has a a weak signal, defective antenna,
the Sprint account is not active, does Sprint see the activation attempt, or preferred roaming needs to be set.
● Finally, initiate manual activation to determine if the modem is defective or if just the data connection is failing.
Unsuccessful Auto Activation
This is what you will see if Auto Activation fails.
Modem Response Comment
+WDSI: 22,0 HFA beguns
+WORG: #777 Initiate data call
+WCNT: 33 1xRTT data call
+WDSI: 4 Modem starts sending data to the server
+WDSI: 6 The authentication has succeeded, a session with the server started
+WDSI: 8,1 The session with the server is finished
+WDSI: 22,10 Provisioning update
+WEND: 0
+WDSI: 22,1 HFA Fails
1. Verify just what happened by entering AT+WDSW? If the modem responds with +WDSW: 12,0 HFA did not complete.
2. Confirm that the modem is registered to the Sprint Home Network, enter AT+CREG? The modem should respond with 0,1.
If the modem responds with something other than 0,1, then you are not on the home network and the unit will not activate.
3. Set preferred roaming status by enterring AT+WRMP=1
4. Reset the modem by enterring AT+CFUN=1 and let the modem auto activate again. If the auto activation is successful, the
modem will respond with +WDSI: 22,2 (HFA succeeds). You should now be able to make a data call and verify your account.
5. If the modem fails again, perform the manual activation process to determine if the modem is defective, the data connection
is failing due to the Sprint account not being active, Sprint is not seeing the activation attempt, or preferred roaming is not
established.
Auto Activation Failure to Start
Failure of auto activation to start could be due to account not active, a weak signal, or Sprint not seeing the activation attempt.
● Verify with your carrier that the account is activated, once the account is active, the modem will automatically restart
the activation sequence.
● For a weak signal, move the modem to where you receive a strong signal, once the modem receives a strong signal,
the modem will automatically restart the activation sequence.
If you still do not see an indication of auto activation, wait for 2 minutes and try the following sequence to try to start the
activation.
1. Start the process by enterring AT+CSQ? If the modem responds with 99,99 The radio cannot see a signal. Possible
issues are either a bad antenna or you need to set preferred roaming.
2. Replace the antenna. If you now have a strong signal, enter At+WRMP=2 (allow roaming).
3. Wait 10 seconds, if auto activation starts, the modem will automatically restart the activation sequence. If so you are done
with your corrective action.
4. If the auto activation still has not started, perform the manual activation process to determine if the modem is defective.
76 Multi-Tech Systems, Inc. MultiModem rCell User Guide
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Appendix F – Sprint Activation Failure Corrective Action
Manual Activation:
Manual activation should be tried if one of these scenarios has taken place.
● If you never see an auto activation sequence, then try manual activation.
● Auto activation appears to have worked, you got the +WDSW:12,1, but modem cannot get a data connection going.
Manual Activation Sequence:
1. Confirm that the modem is registered to the Sprint Home Network, enter AT+CREG? The modem should respond with 0,1.
If the modem responds with something other than 0,1, then you are not on the home network and the unit will not activate.
2. Set preferred roaming status by enterring AT+WRMP=1 to force the home network.
3. Enter AT+WDSS=1,1 to start the manual activation process. The modem will respond with OK and then the manual
activation begins. The following modem responses will be displayed:
Modem Response Comment
+WORG: #777 Initiate data call
+WCNT: 33 1xRTT data call
+WDSI: 4 Modem starts sending data to the server
+WDSI: 6 The authentication has succeeded, a session with the server started
+WDSI: 8,1 The session with the server is finished
+WDSI: 22,10 Provisioning update
+WEND: 0
OFFLINE Modem is disconnecting from cell network
RESET Modem is going to reset
+WIND: 8 Network is lost
+WIND: 3
+WIND: 7 Network service is available
+WIND: 4 Modem is ready to take commands
● If you did not get the above sequence, then the unit may be defective. Contact Multi-Tech Technical Support at
support.multitech.com
● If you did get the above sequence, you can now try a data connection to verify that you are activated.
● If the data connection fails, then contact Sprint and check on the account status.
● If you still need assistance, then contact Multi-Tech Support at support.multitech.com
Multi-Tech Systems, Inc. MultiModem rCell User Guide 77
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Index
A
Access Point Name ..................................................................... 20
AH Key ........................................................................................ 48
Authentication Algorithms ......................................................... 48
Auto Dialout configuration ......................................................... 24
Autodiscovery configuration ...................................................... 24
B
Broadcast timer .......................................................................... 24
Browse File for Upgrade in Tools ............................................... 53
Browse File to Load Configuration ............................................. 54
C
Caller ID for Wakeup on Call ...................................................... 31
Canadian Regulations ................................................................. 66
CDMA Antenna Specifications .................................................... 63
CDMA RF Specifications ............................................................. 63
Certifications ................................................................................ 9
Checking Network Registration .................................................. 17
Exiting Modem Mode ................................................................. 17
F
Firmware Upgrade ..................................................................... 53
G
General Configuration – IP Setup ............................................... 23
GPS Antenna Specifications ........................................................ 64
GPS RF Specifications ................................................................. 64
GRE route configuration ............................................................. 42
GRE routing ................................................................................ 41
GRE tunnel configuration ........................................................... 41
GRE tunneling ............................................................................. 41
GSM RF Specifications ................................................................ 63
H
H323 packets connection tracking ............................................. 40
Handling Precautions ................................................................... 6
Checking Roaming Status ........................................................... 17
Circuit Switched Data ................................................................ 9
Configure Ethernet interface ...................................................... 18
D
Daylight Savings Time configuration .......................................... 27
DDNS Client ................................................................................ 26
DDNS configuration .................................................................... 26
DDNS Status in Tools .................................................................. 53
DHCP configuration .................................................................... 43
DHCP fixed addresses ................................................................. 44
DHCP Lease Time ........................................................................ 43
DHCP server ............................................................................... 43
Dial-on-Demand ......................................................................... 30
HSDPA/UMTS Antenna Specifications ........................................ 64
HSDPA/UMTS RF Specifications ................................................. 64
HTTP authentication ................................................................... 25
HTTP configuration .................................................................... 25
I
ICMP configuration .................................................................... 40
ICMP Keep Alive Check ............................................................... 30
IP Configuration.......................................................................... 24
IP Server ..................................................................................... 26
ITCP ............................................................................................ 36
L
Load Configuration ..................................................................... 54
M
DNAT configuration .................................................................... 38
DNAT example ............................................................................ 38
Dynamic DNS configuration ....................................................... 26
E
EMC, Safety, and R&TTE Directive Compliance .......................... 66
Ethernet ports caution ................................................................. 6
78 Multi-Tech Systems, Inc. MultiModem rCell User Guide
Menu structure .......................................................................... 21
Modem Information ............................................................. 61, 62
N
NAT configuration ...................................................................... 29
Navigating .................................................................................. 21
Page 79
Index
Network configuration ............................................................... 35
Network/Host for Remote Configuration ................................... 28
O
Operating Temperature ............................................................... 9
P
Packet Data .................................................................................. 9
Packet Filter ................................................................................ 37
Packet filter rules ....................................................................... 37
Perfect Forward Secrecy ............................................................ 46
Pin Functions .............................................................................. 10
Polling time ................................................................................ 27
Power-On Configuration ............................................................ 34
PPP authentication ..................................................................... 30
PPP configuration ....................................................................... 30
PPTP connection tracking ........................................................... 40
protocol ...................................................................................... 36
R
Raw Dialout configuration .......................................................... 24
REACH Statement ....................................................................... 70
Remote Configuration ................................................................ 28
Reset Modem in Tools ................................................................ 53
Route configuration ................................................................... 28
Server Port ................................................................................. 24
Service Configuration ................................................................. 36
Shutdown caution ...................................................................... 20
SNTP configuration ..................................................................... 27
Specifications ............................................................................... 9
Static Routes configuration ........................................................ 28
Statistics & Logs > DHCP Statistics .............................................. 58
Statistics & Logs > Ethernet ........................................................ 56
Statistics & Logs > Modem Information ..................................... 59
Statistics & Logs > PPP ................................................................ 57
Sub-menus ................................................................................. 22
Subnets ....................................................................................... 61
Supported Subnets ..................................................................... 61
Syslog configuration ................................................................... 24
System domain name ................................................................. 26
T
Time zone configuration ............................................................ 27
Tools ........................................................................................... 53
U
UDP ............................................................................................ 36
V
Vehicle Safety ............................................................................... 6
S
Safe password ............................................................................ 25
Save configuration in Tools ........................................................ 54
Screen parts ............................................................................... 22
Select encryption method .......................................................... 48
W
Wakeup on Call .......................................................................... 31
Wakeup on Call Examples .................................................... 32, 33
Wizard Setup ........................................................................ 18, 19
Multi-Tech Systems, Inc. MultiModem rCell User Guide 79
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