Multitech MultiModem MTCBA-G2-EN2, MultiModem rCell, MTCBA-Xx-EN2, MTCBA-Xx-EN2-GP User Manual
MultiModem
®
rCell
Intelligent Wireless Router
User Guide
Copyright and Technical Support
MultiModem® rCell User Guide
Intelligent Wireless Router
MTCBA-Xx-EN2 , MTCBA-Xx-EN2-GP
S000485D, Revision D
Copyright
This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All
rights reserved.
Copyright © 2011 by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied
warranties of merchantability or fitness for any particular purpose.
Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content
hereof without obligation of Multi-Tech Systems, Inc., to notify any person or organization of such revisions or changes. Check Multi-Tech’s
Website for current versions of our product documentation.
Revisions
Revision Date Description
A 08/31/10 Initial release of MultiModem rCell with GPS and without GPS for C1,E1,G2,H4, and EV2 models.
B 10/25/10 Added Sprint and Verizon Activation into a new Carrier Activation chapter (Chapter 3) and restructured
installation.
C 12/27/10 Changed Carrier Activation chapter to incorporate new website activation.
D 10/19/11 Applied template. Removed references to product CD and to printed quick start guide.
Trademarks
Trademarks and registered trademarks of Multi-Tech Systems, Inc. include MultiModem, the Multi-Tech logo, and Multi-Tech. Windows is a
registered trademark of Microsoft Corporation in the United States and other countries. All other products or technologies referenced in
this manual are the trademarks or registered trademarks of their respective holders.
Contacting Multi-Tech Support
Online Support Portal: https://support.multitech.com
To better serve our customers, manage support requests and shorten resolution times, we have created the online web portal allowing you
to submit questions regarding Multi-Tech products directly to our technical support team. Get answers to your most complex questions,
ranging from implementation, troubleshooting, product configuration, firmware upgrades and much more.
To create an account and submit a Support Case on the Portal, visit https://support.multitech.com.
Knowledge Base and Support Services: www.multitech.com/support.go
The Knowledge Base provides immediate answers to your questions and gives you access to support resolutions for all Multi-Tech products.
Visit our support area on the website for other support services.
World Headquarters
Multi-Tech Systems, Inc.
2205 Woodale Drive, Mounds View, Minnesota 55112 U.S.A.
Phone: 763-785-3500 or 800-328-9717 Fax: 763-785-9874
Internet Address:
Technical Support
www.multitech.com
Business Hours: M-F, 9am to 5pm CST
Country By Email By Phone
Europe, Middle East, Africa: support@multitech.co.uk (44) 118 959 7774
U.S., Canada, all others: support@multitech.com (800) 972-2439 or (763) 717-5863
Warranty
Warranty information can be found at: http://www.multitech.com/warranty.go
2 Multi-Tech Systems, Inc. MultiModem rCell User Guide
Contents
Chapter 1 – Product Overview ............................................................................................................................ 7
Related Documentation .............................................................................................................................................. 8
Safety Warnings .......................................................................................................................................................... 9
Ethernet Ports Caution .................................................................................................................................................... 9
Handling Precautions ....................................................................................................................................................... 9
RF Interference Issues ...................................................................................................................................................... 9
Vehicle Safety................................................................................................................................................................... 9
Internal Lithium Battery ................................................................................................................................................. 10
Front Panel................................................................................................................................................................. 10
Package Contents ....................................................................................................................................................... 12
Unbundled Package with No Accessories ...................................................................................................................... 12
Bundled Package with Accessories ................................................................................................................................ 12
Specifications ............................................................................................................................................................. 13
RF Specifications ............................................................................................................................................................ 15
Cellular Information ................................................................................................................................................... 16
Antenna System for Cellular Devices ............................................................................................................................. 16
PTCRB Requirements for the Antenna ........................................................................................................................... 16
FCC Requirements for the Antenna ............................................................................................................................... 16
Antenna Specifications .................................................................................................................................................. 16
Global Positioning System (GPS) ................................................................................................................................. 17
Technical Specifications ................................................................................................................................................. 17
Global Positioning System (GPS) – Underwriters Laboratories, Inc. Statement ............................................................ 18
RS232 9-Pin Functions of the Female End Connector ................................................................................................... 18
Chapter 2 – Installing the Router ....................................................................................................................... 19
Inserting the SIM Card into Holder, for GSM Network Access ...................................................................................... 19
Making the Connection .............................................................................................................................................. 19
Using Optional Direct DC Power .................................................................................................................................... 20
Powering Down and Resetting Hardware for MTCBA-C1 Router .................................................................................. 20
Optional – Attaching the Router to a Flat Surface ....................................................................................................... 21
Setting TCP/IP Address ............................................................................................................................................... 21
Setting a Static IP Address ............................................................................................................................................. 22
Configuring Ethernet Interface.................................................................................................................................... 23
Quickly Configuring the Router by Using Wizard Setup ................................................................................................. 23
Verifying Signal Strength ............................................................................................................................................ 25
Before You Begin ............................................................................................................................................................ 25
Verifying Provider Fees ............................................................................................................................................... 25
Activating an Account for Wireless Devices ................................................................................................................. 25
Setting Up the Account to Enable Remote Configuration ............................................................................................. 25
Chapter 3 - Using the WEB Management Software ............................................................................................ 26
Software Interface Overview ...................................................................................................................................... 26
Menu Bar Overview ....................................................................................................................................................... 26
Submitting, Saving and Restarting Overview ............................................................................................................... 26
Overview of the Web Management Software’s Interface ............................................................................................ 27
Navigation bar ................................................................................................................................................................ 27
Multi-Tech Systems, Inc. MultiModem rCell User Guide 3
Contents
Submenus ...................................................................................................................................................................... 28
IP Setup, General Configuration Parameters ............................................................................................................... 29
General Configuration Group ........................................................................................................................................ 30
IP Configuration Group .................................................................................................................................................. 30
Auto Dial out Configuration Group ................................................................................................................................ 30
Syslog Configuration Group ........................................................................................................................................... 30
Auto Discovery Group .................................................................................................................................................... 30
Auto Reboot Timer Configuration Group ....................................................................................................................... 31
Telnet Configuration Group ........................................................................................................................................... 31
Submitting and Saving Your Changes ............................................................................................................................. 31
IP Setup, HTTP Configuration Parameters ................................................................................................................... 32
HTTP Configuration Group ............................................................................................................................................. 32
Authentication Group .................................................................................................................................................... 32
Submitting and Saving Your Changes ............................................................................................................................. 32
IP Setup, DDNS Configuration Parameters .................................................................................................................. 33
General Group ............................................................................................................................................................... 33
Authentication Group .................................................................................................................................................... 34
Submitting and Saving Your Changes ............................................................................................................................. 34
IP Setup, SNTP Configuration Parameters ................................................................................................................... 35
General Configuration Group ........................................................................................................................................ 35
Time Zone Configuration Group .................................................................................................................................... 35
Daylight Configuration Group ........................................................................................................................................ 36
Daylight Saving Start Time Group .................................................................................................................................. 36
Daylight Saving End Time Group .................................................................................................................................... 36
Submitting and Saving Your Changes ............................................................................................................................. 36
IP Setup, Static Routes Parameters ............................................................................................................................. 36
Add Static Routes Group ................................................................................................................................................ 37
IP Setup, Remote Configuration Parameters ............................................................................................................... 37
Remote Configuration Group......................................................................................................................................... 37
IP Setup, GPS Configuration Parameters ..................................................................................................................... 38
Local Configuration Group ............................................................................................................................................. 38
Remote Configuration Group......................................................................................................................................... 39
NMEA Configuration Group ........................................................................................................................................... 39
Communication Examples ............................................................................................................................................. 39
PPP, PPP Configuration Parameters ............................................................................................................................ 41
NAT Configuration Group .............................................................................................................................................. 41
PPP General Group ........................................................................................................................................................ 42
Authentication Group .................................................................................................................................................... 42
ICMP Keep Alive Check .................................................................................................................................................. 42
Modem Configuration Group ........................................................................................................................................ 42
Submitting and Saving Your Changes ............................................................................................................................. 43
PPP, Wakeup-on-Call Parameters ............................................................................................................................... 44
Wakeup-on-Call Configuration Group ........................................................................................................................... 44
Caller ID Configuration Group ........................................................................................................................................ 46
Submitting and Saving Your Changes ............................................................................................................................. 46
Wakeup-On-Call Examples ............................................................................................................................................. 46
PPP, Power-On Configuration Parameters .................................................................................................................. 50
PPP, Modem Commands Parameters ......................................................................................................................... 51
Modem AT Commands Configuration Group ................................................................................................................ 51
Networks & Services, Network Configuration Parameters ........................................................................................... 52
Network Configuration Group ....................................................................................................................................... 52
Configuring the Network ............................................................................................................................................... 52
Networks & Services, Service Configuration Parameters ............................................................................................. 53
4 Multi-Tech Systems, Inc. MultiModem rCell User Guide
Contents
Service Configuration Group .......................................................................................................................................... 53
Packet Filters, Packet Filters Parameters ..................................................................................................................... 54
Packet Filter Group ........................................................................................................................................................ 54
Packet Filters, DNAT Configuration Parameters .......................................................................................................... 56
DNAT Configuration Group ............................................................................................................................................ 56
Example: Setting Up DNAT and Port Forwarding to an Internal Device ........................................................................ 56
Packet Filters, Advanced Parameters .......................................................................................................................... 58
Connection Tracking Group ........................................................................................................................................... 58
ICMP Configuration Group ............................................................................................................................................. 58
Submitting and Saving Your Changes ............................................................................................................................. 58
GRE Tunnels ............................................................................................................................................................... 58
GRE Tunnels > GRE Tunnels ........................................................................................................................................... 59
GRE Tunnel Configuration Group ................................................................................................................................... 59
GRE Tunnels > GRE Routes Configuration ...................................................................................................................... 60
DHCP Server, Subnet Settings ..................................................................................................................................... 61
General Configuration .................................................................................................................................................... 61
DHCP Server > Fixed Addresses ..................................................................................................................................... 62
IPSec .......................................................................................................................................................................... 63
Authentication and Encryption Overview ...................................................................................................................... 63
IPSec > IPSec .................................................................................................................................................................. 63
Add an IKE Connection ................................................................................................................................................... 65
Add Manual Connection ................................................................................................................................................ 67
Serial-Port, Serial Port Settings Parameters ................................................................................................................ 69
Serial-Port Configuration Group .................................................................................................................................... 69
Serial Port, Client Settings Parameters ........................................................................................................................ 70
TCP/UDP – Client Configuration Group ......................................................................................................................... 70
Serial Port, Server Settings Parameters ....................................................................................................................... 71
TCP/UDP – Server Configuration Group ........................................................................................................................ 71
Tools, Tools Parameters ............................................................................................................................................. 73
DDNS Group ................................................................................................................................................................... 73
Modem Group ............................................................................................................................................................... 73
Tools, Firmware Upgrade Parameters ......................................................................................................................... 73
Firmware Upgrade Group .............................................................................................................................................. 73
Tools, Load Configuration Parameters ........................................................................................................................ 75
Load Configuration Group ............................................................................................................................................. 75
Tools, Save Configuration ........................................................................................................................................... 75
Statistics & Logs ......................................................................................................................................................... 76
Statistics & Logs > System Information .......................................................................................................................... 76
Statistics & Logs > Ethernet ........................................................................................................................................... 77
Statistics & Logs > PPP ................................................................................................................................................... 78
Statistics & Logs > PPP Trace .......................................................................................................................................... 79
Statistics & Logs > DHCP Statistics ................................................................................................................................. 79
Statistics & Logs > GRE Statistics .................................................................................................................................... 79
Statistics & Logs > Modem Information ......................................................................................................................... 80
Statistics & Logs > Service Status ................................................................................................................................... 80
Statistics & Logs > TCP/UDP Client Live Log ................................................................................................................... 80
Statistics & Logs > TCP/UDP Server Live Log .................................................................................................................. 80
Statistics & Logs > IPSec Live Log ................................................................................................................................... 81
Statistics & Logs > IPSec Log Traces ............................................................................................................................... 81
Appendix A – Commonly Supported Subnets ..................................................................................................... 82
Appendix B – Regul
EMC, Safety, and R&TTE Directive Compliance ............................................................................................................ 86
atory Compliance ................................................................................................................ 86
Multi-Tech Systems, Inc. MultiModem rCell User Guide 5
Contents
FCC Part 15 Class A Statement .................................................................................................................................... 86
Industry Canada ......................................................................................................................................................... 86
Appendix C – Environmental Information .......................................................................................................... 87
REACH Statement ....................................................................................................................................................... 87
Restriction of the Use of Hazardous Substances (RoHS) ............................................................................................... 88
China ROHS ................................................................................................................................................................ 89
6 Multi-Tech Systems, Inc. MultiModem rCell User Guide
Chapter 1 – Product Overview
This User Guide describes the MultiModem® rCell intelligent wireless routers with an Ethernet II interface. You
can configure the MultiModem rCell Router for one of three connectivity modes: always-on, wake-up on ring, or
dial-on demand.
The always-on network connection automatically establishes a wireless data connection and allows for around the
clock surveillance, monitoring or real time data acquisition of any remote Ethernet device such as a Web camera.
If the data link is dropped due to poor reception or a complete loss of service, this feature automatically reestablishes the data link.
The wake-up on ring configuration allows the router to “wake up” and initiate a connection when it detects an
incoming ring. For security reasons, you can setup the router to wake up based on a particular caller ID number.
This configuration is ideal for reducing the costs associated with the modem being online and available 24/7.
When configured for dial-on demand, the router only accesses the Internet when data is present. This
configuration is ideal for sharing Internet access among networked computers.
Model Description
MTCBA-E1-EN2 Quad-band E-GPRS Class 12 performance without GPS option
MTCBA-E1-EN2-GP Quad-band E-GPRS Class 12 performance with GPS option
MTCBA-G2-EN2 Quad-band GPRS Class 10 performance without GPS option
MTCBA-G2-EN2-GP Quad-band GPRS Class 10 performance with GPS option
MTCBA-C1-EN2 Multi-band CDMA2000 1xRTT performance without GPS option
MTCBA-C1-EN2-GP Multi-band CDMA2000 1xRTT performance with GPS option
MTCBA-H4-EN2 Tri-band UMTS/HSPA 7.2 performance without GPS option
MTCBA-H4-EN2-GP Tri-band UMTS/HSPA 7.2 performance with GPS option
MTCBA-EV2-EN2 Dual-band 800/1900 MHz EV-DO Rev A performance without GPS option
MTCBA-EV2-EN2-GP Dual-band 800/1900 MHz EV-DO Rev A performance with GPS option
Multi-Tech Systems, Inc. MultiModem rCell User Guide 7
Chapter 1 – Product Overview
Related Documentation
The following table describes additional documentation for each model.
Model Additional Documentation
MultiModem MTCBA-E1-EN2 (EDGE) You can configure the MultiModem MTCBA-E1-EN2 wireless router
using the EDGE AT Commands. For more information refer to the
Reference Guide for the MultiModem Wireless EDGE Modems, part
number S000474x.
MultiModem MTCBA-G2-EN2 (GPRS) You can configure the MultiModem MTCBA-G2-EN2 wireless modem
using the GPRS AT Commands. For more information, refer to the
Reference Guide for the MultiModem Wireless GPRS Modems, part
number S000463x
MultiModem MTCBA-C1-EN2 (CDMA) You can configure the MultiModem MTCBA-C1-EN2 wireless router
using the CDMA-C1 AT Commands. For more information, refer to the
Reference Guide for the MultiModem Wireless CDMA-C1 Modems, part
number S000478x.
MultiModem MTCBA-H4-EN2 (HSPA) You can configure the MultiModem MTCBA-H4-EN2 wireless router
using the HSPA AT Commands. These commands are documented in the
Reference Guide part number S000483x.
MultiModem MTCBA-EV2-EN2
(EV-DO)
You can configure the MultiModem MTCBA-EV2-EN2 wireless router
using the EV-DO AT Commands. These commands are documented in
the Reference Guide part number S000482x.
8 Multi-Tech Systems, Inc. MultiModem rCell User Guide
Chapter 1 – Product Overview
Safety Warnings
Ethernet Ports Caution
The Ethernet ports are not designed to be connected to a Public Telecommunication Network or used outside the
building.
Handling Precautions
All devices must be handled with certain precautions to avoid damage due to the accumulation of static charge.
Although input protection circuitry has been incorporated into the devices to minimize the effect of this static
build up, proper precautions should be taken to avoid exposure to electrostatic discharge during handling and
mounting.
Caution: Maintain a separation distance of at least 20 cm (8 inches) between the transmitter’s antenna and the
body of the user or nearby persons. The router is not designed for, nor intended to be, used in applications within
20 cm (8 inches) of the body of the user.
RF Interference Issues
It is important to follow any special regulations regarding the use of radio equipment due in particular to the possibility of
radio frequency, RF, interference. Please follow this safety advice:
Switch OFF your Wireless MultiModem when in an aircraft. The use of cellular telephones in an aircraft may
●
endanger the operation of the aircraft, disrupt the cellular network and is illegal. Failure to observe this
instruction may lead to suspension or denial of cellular telephone services to the offender, or legal action or
both.
● Switch OFF your Wireless MultiModem when around gasoline or diesel-fuel pumps and before filling your
vehicle with fuel.
● Switch OFF your Wireless MultiModem in hospitals and any other place where medical equipment may be in
use.
● Respect restrictions on the use of radio equipment in fuel depots, chemical plants or where blasting
operations are in progress.
● There may be a hazard associated with the operation of your Wireless MultiModem close to inadequately
protected personal medical devices such as hearing aids and pacemakers. Consult the manufacturers of the
medical device to determine if it is adequately protected.
● Operation of your Wireless MultiModem close to other electronic equipment may also cause interference if
the equipment is inadequately protected. Observe any warning signs and manufacturers’ recommendations.
Vehicle Safety
● Do not use your Router while driving, unless equipped with a correctly installed vehicle kit allowing ‘Hands-
Free’ Operation.
● Respect national regulations on the use of cellular telephones in vehicles. Road safety always comes first.
● If incorrectly installed in a vehicle, the operation of router telephone could interfere with the correct
functioning of vehicle electronics. To avoid such problems, be sure that qualified personnel have performed
the installation. Verification of the protection of vehicle electronics should be part of the installation.
● The use of an alert device to operate a vehicle’s lights or horn on public roads is not permitted.
Multi-Tech Systems, Inc. MultiModem rCell User Guide 9
Chapter 1 – Product Overview
Internal Lithium Battery
● A lithium battery located within product provides backup power for the timekeeping capability. The battery
has an estimated life expectancy of ten years.
● When the battery starts to weaken, the date and time may be incorrect. If the battery fails, the board must be
sent back to Multi-Tech Systems for battery replacement.
● Lithium cells and batteries are subject to the Provisions for International Transportation. Multi-Tech Systems
Inc. confirms that the Lithium batteries used in the Multi-Tech product(s) referenced in this manual comply
with Special Provision 188 of the UN Model Regulations, Special Provision A45 of the ICAO-TI/IATA-DGR
(Air), Special Provision 310 of the IMDG Code, and Special Provision 188 of the ADR and RID (Road and Rail
Europe).
Warning! There is danger of explosion if the battery is incorrectly replaced!
Front Panel
The front panel contains the following LEDs:
● Power and Status LEDs—The Power LED indicates that DC power is present. The Status LED blinks when the
unit is functioning normally
● Two Ethernet LEDs—The two Ethernet LEDs indicate transmit and receive activity and connection speed of 10
or 100Mbps on the Ethernet link.
● Two modem LEDs—The two modem LEDs indicate carrier detection and link status.
● Three signal LEDs—The three signal LEDs display the signal strength level of the wireless connection.
The SIM door on the right side of the router provides access to the SIM card holder on the E1, G2, and H4
versions.
Model MTCBA-E1/G2/H4-EN2
Model MTCBA-C1/EV2-EN2
10 Multi-Tech Systems, Inc. MultiModem rCell User Guide
Chapter 1 – Product Overview
LED Indicators
Power Indicates presence of DC power when lit.
Status The LED is a solid light when the rCell is booting up, saving the configuration, restarting, or updating the firmware.
When the Status LED begins to blink, the router is ready.
LNK Link. Blinks when there is transmit and receive activity on the Ethernet link. It shows a steady light when there is a
valid Ethernet connection.
SPD Speed. Lit when the Ethernet is linked at 100 Mbps. If it is not lit, the Ethernet is linked at 10 Mbps.
CD Carrier Detect. Lit when data connection has been established.
LS Link Status Dependent on Model
-E1 version* (AT^SSYNC=1) G2 version C1version -H4 and EV2 versions
Permanently off. ME is in one of
the following modes: Power Down
mode, Airplane mode Non-Cyclic
Sleep mode with no temporary
wake-up event in progress.
600 ms on/600 ms off
Limited Network Service: No SIM
card inserted or no PIN entered, or
network search in progress or
ongoing user authentication, or
network login in progress
.
75 ms on/3 sec off
Idle mode: The mobile is
registered to the GSM network
(monitoring control channels and
user interactions). No call is in
progress.
75 ms on/ 75 ms off/75 ms on/3
sec off
One or more GPRS contexts
activated.
Permanently On: Not
registered on network.
Flashing states:
200 ms on/2 sec off
Registered on
network.
200 ms on/600 ms off
Registered on the
network and
communications in
progress
100 ms on/200 ms off
Software downloaded
is either corrupted or
non-compatible (“bad
software”)
Permanently On:
Not registered on
network.
Flashing states:
200 ms on/2 sec off
Registered on
network.
200 ms on/600 ms
off
Registered on the
network and
communications in
progress
100 ms on/200 ms
off
Software
downloaded is either
corrupted or noncompatible (“bad
software”)
Permanently On:
Powered on and
connected, but not
transmitting or
receiving.
Slow flashing state (5
Seconds)
Powered on searching
for a connection.
Fast flashing state (0.3
seconds) Transmitting
and receiving.
500 ms on/ 25 ms off
Packet switched data transfer in
progress.
Permanently on
CSD call
– Connected to remote
party.
Signal ALL OFF - Unit is off, not registered on network, or extremely week signal (0 < = RSSI < 6).
1 Bar “ON” – Very weak signal (7 < = RSSI <14)
1 Bar and 2 Bar “ON” – Weak signal (15 < = RSSI <23)
1 Bar, 2 Bar, and 3 Bar “ON” – Good signal (24 <= RSSI > = 31)
* To be accurate, the AT^SSYNC command must be set to 1 so that the factory default LED timings are used.
Multi-Tech Systems, Inc. MultiModem rCell User Guide 11
Chapter 1 – Product Overview
Package Contents
This section describes items in the MultiModem rCell package.
Your wireless provider supplies the SIM card.
Unbundled Package with No Accessories
1 router
Note: You supply mounting screws, AC or DC power supply, and an antenna.
Bundled Package with Accessories
1 router
1 antenna
1 Ethernet cable
1 RS-232 cable
1 power supply
Note: You supply mounting screws.
12 Multi-Tech Systems, Inc. MultiModem rCell User Guide
Chapter 1 – Product Overview
Multi-Tech Systems, Inc. MultiModem rCell User Guide 13
Specifications
Features
MTCBA-E1-EN2 MTCBA-C1-EN2 MTCBA-G2-EN2 MTCBA-H4-EN2 MTCBA-EV2-EN2
Performance EDGE: E-GPRS Class 12,
GPRS: Class 10
CDMA2000 1xRTT GPRS Class 10 HSPA CDMA2000 1xRTT
EV-DO Rev. A
Band, Frequency Quad-band GSM/GPRS/EDGE
850/900/1800/1900 MHz
Dual-band 800/1900 MHz CDMA; 800
MHz and 800/1900 MHz with R-UIM
support
Quad-band GSM
850/900/1800/1900 MHz
HSUPA / HSDPA / UMTS Triple-band:
2100/1900/850 MHz with Rx diversity
Dual-band 800/1900 MHz CDMA; 800
MHz and 800/1900 MHz with R-UIM
support
Packet Data EDGE: E-GPRS Up to 240K bps, coding
scheme MCS1-9, mobile station Class
B, LLC layer, 4 time slots
GPRS: Full PBCCH support, coding
scheme 1-4, mobile station Class B
Up to 153.6K bps forward and
reverse
Up to 85.6K bps, coding schemes CS1
to CS4
HSDPA data service of up to
7.2 Mbps
HSUPA data service of up to
5.76 Mbps
Peak download 3.1 Mbps, peak
upload 1.8 Mbps
Circuit-Switched
Data
Up to 14.4K bps, non-transparent IS-95A, IS-95B up to 14.4K bps
forward and reverse
Up to 14.4K bps transparent and
non-transparent
Up to 14.4K bps transparent and nontransparent
IS-95A, IS-95B up to 14.4K bps
forward and reverse
Short Message
Services-SMS
Text & PDU, Point-to-Point (MO/MT),
cell broadcast
Text & PDU, Point-to-Point (MO/MT),
cell broadcast
Text & PDU, Point-to-Point, cell
broadcast
Text & PDU, Point-to-Point (MO/MT),
cell broadcast
Text & PDU, Point-to-Point (MO/MT),
cell broadcast
Antenna
Connector
RF Antenna: 50 ohm SMA (female
connector)
RF Antenna: 50 ohm SMA (female
connector)
RF Antenna: 50 ohm SMA (female
connector)
RF Antenna: 50 ohm SMA (female
connector)
RF Antenna: 50 ohm SMA (female
connector)
SIM Connector Standard 1.8 and 3V SIM receptacle - Standard 1.8 and 3V SIM receptacle Standard 1.8 and 3V SIM receptacle -
RS232 Connector DE9
Power Connector 2.5mm miniature (screw-on)
Voltage 9V to 32 VDC
Physical Description
7”W x 1.24”H x 2.93”D 0.75lbs 17.78cmW x3.15cmH x7.44cmD 0.340Kg
Operating
Temperature *
-35° to +75° C* -40° to +85° C* -40° to +85° C* -30° to +60° C* -40° to +75° C*
Storage Temp -40° to +85° C
Humidity Relative humidity 20% to 90% noncondensing
Certifications
EMC Compliance
FCC Part 15
EN55022
EN55024
Radio Compliance
EMC Compliance
FCC Part 15
Radio Compliance
FCC Part 22, 24
RSS132,133
EMC Compliance
FCC Part 15
EN55022
EN55024
Radio Compliance
EMC Compliance
FCC Part 15
EN55022
EN55024
Radio Compliance
EMC Compliance
FCC Part 15
Radio Compliance
FCC Part 22, 24
RSS132,133
Chapter 1 – Product Overview
14 Multi-Tech Systems, Inc. MultiModem rCell User Guide
Features
MTCBA-E1-EN2 MTCBA-C1-EN2 MTCBA-G2-EN2 MTCBA-H4-EN2 MTCBA-EV2-EN2
FCC Part 22, 24
RSS132,133
EN301 489-1
EN489-3 (-GP only)
EN301 489-7
EN301 511
AS/ACIF S042.1, S042.3
Safety: UL60950-1
cUL60950-1
IEC60950-1
Network: PTCRB
Safety: UL60950-1
cUL60950-1
IEC60950-1
Network: CDG 1&2
FCC Part 22, 24
RSS132,133
EN301 489-1
EN489-3 (-GP only)
EN301 489-7
EN301 511
AS/ACIF S042.1, S042.3
Safety: UL60950-1
cUL60950-1
IEC60950-1
AS/NZS60950-1
Network: PTCRB
FCC Part 22, 24
RSS132,133
EN301 489-1
EN489-3 (-GP only)
EN301 489-7
EN301 511
AS/ACIF S042.1, S042.3
Safety: UL60950-1
cUL60950-1
IEC60950-1
Network: PTCRB
Safety: UL60950-1
cUL60950-1
IEC60950-1
Network: CDG 1&2
* UL Listed @ 40° C, limited by power supply. UL Certification does not apply or extend to an ambient above 40° C and has not been evaluated by UL for ambient greater than 40° C.
“ UL has evaluated this device for use in ordinary locations only. Installation in a vehicle or other outdoor locations has not been evaluated by UL. UL Certification does not apply or extend to use in vehicles or
outdoor applications or in ambient above 40° C.”
Power Specifications
MTCBA-E1-EN2 MTCBA-C1-EN2 MTCBA-G2-EN2 MTCBA-H4-EN2 MTCBA-EV2-EN2
Sleep:0.175A,1.6W@9V,
0.090A,1.8W@ 20V,
0.060A,1.9W @ 32V
Typical: 0.277A, 2.5W@9V,
0.133A, 2.7W@ 20V,
0.089A, 2.8W @ 32V
Max: 0.506A, 4.5W @ 9V,
0.240A, 4.8W @ 20V,
0.150A, 4.8W @ 32V
Peak: 2.50A @ 9V, 1.00A @ 20V,
0.60A @ 32V
Sleep: 0.186A,1.7W @ 9V,
0.091A,1.8W @ 20V,
0.061A, 2.0W @ 32V
Typical: 0.283A, 2.6W @ 9V,
0.137A,
2.7W @ 20V,
0.088A, 2.8W @ 32V
Max: 0.457A, 4.1W, @ 9V,
0.214A, 4.3W, @ 20V,
0.138A, 4.4W @ 32V
Sleep:0.163A,1.5W @ 9V,
0.082A,1.6W @ 20V,
0.055A,1.8W @ 32V
Typical: 0.240A, 2.2W @ 9V,
0.114A, 2.3W @ 20V,
0.077A, 2.5W @ 32V
Max: 0.340A, 3.0W @ 9V,
0.153A, 3.1W @ 20V,
0.100A, 3.2W @ 32V
Peak: 1.300A @ 9V,0.518A @
20V, 0.343A @ 32V
GSM 850
Sleep 0.205A, 1.89W @9v, 0.110A,
2.20W @20v, 0.068A, 2.18W @32v
Typical 0.240A, 2.21W @9v, 0.114A,
2.28W @20v, 0.077A, 2.46W @32v
Max 0.429A, 3.91W @9v, 0.153A,
3.06W @20v, 0.100A, 3.20W @32v
Peak 2.50A @9v, 0.812A @20v, 0.500A
@32v
HSPA
Sleep 0.205A, 1.89W @9v, 0.110A,
2.20W @20v, 0.068A, 2.18W @32v
Typical 0.480A, 4.38W @9v, 0.230A,
4.60W @20v, 0.148A, 4.74W @32v
Max 0.640A, 5.79W @9v, 0.290A,
CDMA2000
Sleep 0.125A, 1.15W @9v, 0.060A,
1.20W @20v, 0.044A, 1.41W @32v
Typical 0.215A, 1.98W @9v,
0.130A, 2.60W @20v, 0.085A,
2.72W @32v
Max 0.600A, 5.45W @9v, 0.297A,
5.94W @20v, 0.195A, 6.05W @32v
EV-DO
Sleep 0.125A, 1.15W @9v, 0.060A,
1.20W @20v, 0.044A, 1.41W @32v
Typical 0.335A, 3.08W @9v,
0.190A, 3.30W @20v, 0.125A,
4.00W @32v
Max 0.672A, 6.10W @9v, 0.320A,
6.40W @20v, 0.204A, 6.53W @32v
Chapter 1 – Product Overview
Multi-Tech Systems, Inc. MultiModem rCell User Guide 15
5.80W @20v, 0.190A, 6.08W @32v
MTCBA-E1-EN2-GP MTCBA-C1-EN2-GP MTCBA-G2-EN2-GP
1. MTCBA-H4-EN2-GP 2. MTCBA-EV2-EN2-GP
Sleep:0.188A,1.7W @ 9V,
0.095A,1.9W @ 20V,
0.061A,1.9W @ 32V
Typical: 0.297A, 2.7W @ 9V,
0.138A, 2.8W @ 20V,
0.092A, 2.9W @ 32V
Max: 0.513A, 4.5W @ 9V,
0.240A, 4.8W @ 20V,
0.152A, 4.8W @ 32V
Peak: 2.50A@ 9V, 1.000A@ 20V,
0.625A@ 32V
Sleep: 0.186A,1.7W @ 9V,
0.091A,1.8W @ 20V,
0.061A,2.0W @ 32V
Typical: 0.384A, 3.5W @ 9V,
0.193A, 3.9W @ 20V,
0.122A, 3.9W @ 32V
Max: 0.541A, 4.8W, @ 9V,
0.256A, 5.1W, @ 20V,
0.162A, 5.2W @ 32V
Sleep:0.195A,1.8W @ 9V,
0.099A,2.0W @ 20V,
0.066A,2.1W @ 32V
Typical: 0.285A, 2.6W @ 9V,
0.136A, 2.7W @ 20V,
0.093A, 3.0W @ 32V
Max: 0.408A, 3.7W @ 9V,
0.183A, 3.7W @ 20V,
0.120A, 3.8W @ 32V
Peak: 2.25A @ 9V, 0.960A@
20V, 0.650A @ 32V
GSM 850
Sleep 0.270A, 2.48W @9v, 0.130A,
2.60W @20v, 0.087A, 2.78W @32v
Typical 0.320A, 2.94W @9v, 0.160A,
3.20W @20v, 0.104A, 3.33W @32v
Max 0.590A, 5.37W @9v, 0.280A,
5.60W @20v, 0.180A, 5.76W @32v
Peak 2.50A @9v, 0.812A @20v, 0.500A
@32v
HSPA
Sleep 0.270A, 2.48W @9v, 0.130A,
2.60W @20v, 0.087A, 2.78W @32v
Typical 0.540A, 4.93W @9v, 0.265A,
5.30W @20v, 0.172A, 5.50W @32v
Max 0.780A, 7.06W @9v, 0.370A,
7.40W @20v, 0.240A, 7.68W @32v
CDMA2000
Sleep 0.245A, 2.26W @9v, 0.125A,
2.50W @20v, 0.083A, 2.66W @32v
Typical 0.340A, 3.12W @9v,
0.166A, 3.32W @20v, 0.110A,
3.52W @32v
Max 0.690A, 6.27W @9v, 0.330A,
6.60W @20v, 0.210A, 6.72W @32v
EV-DO
Sleep 0.0465A, 2.27W @9v, 0.125A,
2.50W @20v, 0.238A, 7.62W @32v
Typical 0.370A, 3.40W @9v, 0.220A,
4.40W @20v, 0.145A, 4.64W @32v
Max 0.780A, 7.13W @9v, 0.374A,
7.48W @20v, 0.385A, 7.62W @32v
Note: Multi-Tech Systems, Inc. recommends that the customer incorporate a 10% buffer into their power source when determining product load.
RF Specifications
GSM 850 EGSM 900 GSM 1800 GSM 1900
CDMA 800 CDMA 1900
Frequency RX 869 to 894 MHz 925 to 960 MHz 1805 to 1800 MHz 1930 to 1990 MHz
869 to 894 MHz 1930 to 1990 MHz
Frequency TX 824 to 849 MHz 880 to 915 MHz 1710 to 1785 MHz 1850 to 1910 MHz
824 to 849 MHz 1850 to 1910 MHz
RF Power Stand 2W at 12.5% duty cycle 2W at 12.5% duty cycle 1W at 12.5% duty cycle 1W at 12.5% duty cycle
- -
Chapter 1 – Product Overview
Cellular Information
Antenna System for Cellular Devices
The cellular/wireless performance depends on the implementation and antenna design. The integration of the
antenna system into the product is a critical part of the design process; therefore, it is essential to consider it early
so the performance is not compromised. If changes are made to the certified antenna system of the MultiModem,
then recertification is required by specific network carriers such as Sprint. The Antenna System is defined as the
UFL connection point from the MultiModem to the specified cable specifications and specified antenna
specifications.
PTCRB Requirements for the Antenna
There cannot be any alteration to the authorized antenna system. The antenna system must maintain the same
specifications. The antenna must be the same type, with similar in-band and out-of-band radiation patterns.
FCC Requirements for the Antenna
The antenna gain, including cable loss, for the radio you are incorporating into your product design must not
exceed the requirements at 850 MHz and 1900 MHz as specified by the FCC grant for mobile operations and fixed
mounted operations as defined in 2.1091 and 1.1307 of the FCC rules for satisfying RF exposure compliance. The
antenna used for transmitting must be installed to provide a separation distance of at least 20cm from all persons
and must not transmit simultaneously with any other antenna transmitters. User and installers must be provided
with antenna installation instructions and transmitter operating conditions to satisfying RF exposure compliance.
Antenna Specifications
CDMA RF Specifications
Frequency RX 869 to 894 MHz 1930 to 1990 MHz
Frequency TX 824 to 849 MHz 1850 to 1910 MHz
CDMA Antenna Requirements/Specifications
Frequency Range 824 – 894 MHz / 1850 – 1990 MHz
Impedance 50 Ohms
VSWR VSWR shall not exceed 2.0:1 at any point across the bands of operation
Typical Radiated Gain 3 dBi on azimuth plane
Radiation Omni-directional
Polarization Vertical
Antenna Loss Free space not to exceed -3dB
TRP/TIS
GSM/EGSM RF Specifications
CDMA 800 CDMA 1900
The total radiated power (TRP) at the antenna shall be no less than +21/20 dBm for PCS/CELL
channels respectively, and the total isotropic sensitivity (TIS) at the antenna shall be no less
than -104/104 dBm for PCS/CELL channels respectively.
Frequency RX 869 to 894 MHz 925 to 960 MHz 1805 to 1880 MHz 1930 to 1990 MHz
Frequency TX 824 to 849 MHz 880 to 915 MHz 1710 to 1785 MHz 1850 to 1910 MHz
16 Multi-Tech Systems, Inc. MultiModem rCell User Guide
GSM 850 EGSM 900 GSM 1800 GSM 1900
Chapter 1 – Product Overview
T
GSM Antenna Requirements/Specifications
Frequency Range 824 – 960 MHz / 1710 – 1990 MHz
Impedance 50 Ohms
VSWR VSWR shall not exceed 2.0:1 at any point across the bands of operation
Typical Radiated Gain 3 dBi on azimuth plane
Radiation Omni-directional
Polarization Vertical
Antenna Loss Free space not to exceed -3db
TRP/TIS
Including cable loss the total radiated power (TRP) at the antenna shall be no less
than +22/24.5 dBm for 850/1900 MHz respectively, and the total isotropic
sensitivity (TIS) at the antenna shall be no less than -99/101.5 dBm for 850/1900
MHz respectively.
GPS (Global Positioning) RF Specifications
Frequency RX 1575.42
LNA Bias Voltage 5V
LNA Current Consumption 40mA Max
GPS L1
GPS Antenna Requirements/Specifications
Frequency
Impedance
VSWR
Input voltage
GPS TIS
1575MHz
50 Ohms
1.5db
3.0V +/- 0.3V
The total isotropic sensitivity (TIS) at the antenna shall be no less than
47 dBm
Global Positioning System (GPS)
Point the GPS toward the sky, as the GPS antenna needs to find the satellites that provide location information.
Technical Specifications
Receiver Type
Accuracy
L1 Frequency, GPS C/A code, SBAS Capable, 51 Channel Acquisitions,
14 Channel Tracking
Position 2.5m CEP, Velocity 0.1m/sec
Open Sky TTFF
Sensitivity Tracking
Update Rate
Dynamics
Operational Limits
Datum
Interface
Protocol
Multi-Tech Systems, Inc. MultiModem rCell User Guide 17
Hot start 1 second, Cold start 29 seconds average, Reacquisition <1s
-161dBm
1 Hz standard
4G
Altitude <18,000m or Velocity < 515m/s
Default WGS-84
UAR
NMEA-0183, V3.01, GGA, GLL, GSA, GSV, RMC, VTG
Chapter 1 – Product Overview
Global Positioning System (GPS) – Underwriters Laboratories, Inc. Statement
Underwriters Laboratories Inc. (“UL”) has not tested the performance or reliability of the Global Positioning
System (“GPS”) hardware, operating software or other aspects of this product. UL has only tested for fire, shock or
casualties as outlined in UL’s Standard(s) for Safety.UL60950-1 Certification does not cover the performance or
reliability of the GPS hardware and GPS operating software. UL MAKES NO REPRESENTATIONS, WARRANTIES OR
CERTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY GPS RELATED
FUNCTIONS OF THIS PRODUCT.
RS232 9-Pin Functions of the Female End Connector
The following table explains the pin functions.
External Power
Signal IN/OUT
Pin 1 CD O
Pin 2 RX O
Pin 3 TX I
Pin 4 DTR I
Pin 5 GND --
Pin 6 DSR* O
Pin 7 RTS I
Pin 8 CTS O
Pin 9 RI O
Note: The DSR signal on pin 6 is always asserted by the router.
Serial Cable
Female Connector
18 Multi-Tech Systems, Inc. MultiModem rCell User Guide
Chapter 2 – Installing the Router
Inserting the SIM Card into Holder, for GSM Network Access
The router requires the power supply connection to begin operation. It also requires a SIM card (Subscriber
Identity Module) to operate on a GSM network. To install the SIM, do the following:
1. Using a small Phillips screwdriver, remove the two SIM door screws and remove the SIM door.
Note: When changing a SIM, ensure that power is removed from the unit.
2. Insert the SIM card into the card holder. The above graphic illustrates the correct SIM card orientation.
3. Verify that the SIM card fits into the holder properly and then replace the cover.
Making the Connection
MTCBA-XX-EN2
1. Connect a suitable antenna to the SMA connector (see antenna specifications in Chapter 1)
2. Optional: If you have the GPS version, connect a suitable GPS antenna to the GPS connector. Ensure that
when you position the GPS antenna, the antenna can see the sky to locate the satellites for accurate values.
3. Using an Ethernet cable, connect one end of the cable to the ETHERNET connector on the back of the router
and the other end to your computer either directly or through a switch or hub.
4. If you are connecting a customer’s serial legacy device to the router, connect the serial, RS-232 cable from the
customer’s device to the RS232 connector on the back of the router.
MTCBA-XX-EN2-GP (GPS antenna)
5. Depending on the power source, connect either the power supply module with the appropriate blade or the
optional DC power cable. If you are using the power supply module, remove the protective shipping cover.
Attach the appropriate interchangeable blade piece to the power supply module.
Multi-Tech Systems, Inc. MultiModem rCell User Guide 19
Chapter 2 – Installing the Router
6. Screw on the power lead from the power supply module into the power connection on the router. Plug the
power supply into your power source.
Using Optional Direct DC Power
1. Screw-on the DC power cable to the power connector on the router.
2. Then attach the two wires at the other end of the DC power cable to a DC fuse/terminal block in which you
are mounting the router.
3. Connect the red wire to the "+" (positive) terminal and the black wire to the "–" (negative) terminal. Be sure
the GND connection is correct.
Warning: Over-voltage protection is provided on the device. To ensure complete protection, you may want to
add additional filtering to the DC input.
Notes:
● For an application involving a battery: you can use permanent “+” or key-switched “+” source. Connect the
power supply to its source (for example, in a mobile situation, to the DC fuse/terminal block).
● The POWER LED. The POWER LED lights after power-up.
● The Status LED is a solid ON when the router is booting up, saving a configuration, or updating firmware.
When the Status LED begins to blink, the router is ready.
Using the Reset Button
Press and hold in the Reset button until the Status Light goes out. Then release the button. This sets the username
and password back to admin and admin, as well as sets the IP address to the default of 192.168.2.1.
Powering Down and Resetting Hardware for MTCBA-C1 Router
Before you turn off power to the router, and before you reset the hardware, it is recommended you complete the following
sequence.
The shutdown sequence informs the network that the mobile station is going offline, and saves critical data to the module‘s
non-volatile memory (flash).
1. Issue the following command:
AT+CFUN=0 (issue this command)
2. Wait for this response from the modem
+WIND:10 ()
You can now power off the router or reset it.
If you do not see the +WIND:10 response, you may need to activate the unsolicited message by using the
command AT+WUSLMSK=00020000,0
20 Multi-Tech Systems, Inc. MultiModem rCell User Guide
Chapter 2 – Installing the Router
Optional – Attaching the Router to a Flat Surface
Before you mount your router to a permanent surface, verify signal strength. For more information, refer to Verify
Signal Strength in this chapter.
The router can be panel mounted with screws spaced according to the measurement shown.
Note: Use either #6 or #8 pan head screws for all four mount locations.
Setting TCP/IP Address
This section describes how to configure a TCP/IP address so the computer can communicate with the router.
1. From the Start menu, select Control Panel. In the window that opens, double-click Network Connections. The
Network Connections window opens.
2. Right-click Local Area Connection. From the menu that appears, select Properties.
The Local Area Connection Properties window opens.
3. Select Internet Protocol [TCP/IP].
4. Click Properties. The Internet Protocol (TCP/IP) Properties window opens.
Multi-Tech Systems, Inc. MultiModem rCell User Guide 21
Chapter 2 – Installing the Router
Note: If this window displays your current IP configuration, it is recommended that you record this information
for future reference. This information is handy, for example, if you want to return the computer to its original
settings.
Setting a Static IP Address
To set a static IP address:
1. Select Use the following IP address.
2. In the IP address field type the IP address of the computer, for example 192.168.2.x.
Note: The x in the address stands for numbers 101 and up.
3. In the Subnet mask field, type the number of the subnet mask, for example: 255.255.255.0
4. In the Default Gateway field, type the default gateway, for example, 192.168.2.1
Note: The computer settings must be in the same subnet range as the router.
The factory default settings for the router are:
IP Address: 192.168.2.1
Subnet Mask: 255.255.255.0
5. Select Use the following DNS server addresses.
a. Enter the IP Address for the Preferred DNS Server. Example: 205.171.3.65
b. Click OK.
6. To close the Local Area Properties window, click OK.
7. Close the Control Panel.
8. Repeat these steps for each computer on your network.
22 Multi-Tech Systems, Inc. MultiModem rCell User Guide
Chapter 2 – Installing the Router
Configuring Ethernet Interface
You use the router's factory-installed Web Management software to configure the Ethernet interface. Access this
software using a Web browser.
1. Ensure that the Status LED is blinking, indicating that the router is ready.
2. On the computer, open a Web browser
3. In the browser’s address field, type the default Gateway Address: http://192.168.2.1
4. After entering the Address, the Login page opens.
a. In the User Name field, type the default user name: admin (all lower-case).
b. In the Password field, type the default password: admin (all lower-case).
c. Click Login. The Web Management Home page opens.
The user name and password are case-sensitive. You must use lower-case for both.
A password can be up to 12 characters. If Windows displays the AutoComplete message, click No so that the
operating system does not remember the password. This helps maintain computer security.
It is recommended that you change the default password to better protect the security of your router. Use a
safe password.
Quickly Configuring the Router by Using Wizard Setup
The Wizard Setup tool helps you quickly configure the router. Benefits of using this tool include:
● Saves time by allowing you to configure the basic setup in one place.
● The information entered defaults to other windows that require this information.
● Lets you enter and save information needed to create a connection to the Internet.
This section describes how to configure the basic parameters to start using your router. You can configure more
than the basics by using other features of the Web Management software. For more information, see Chapter 3.
To use Wizard Setup to setup basic router features:
1. From the Web Management software’s menu bar, select Wizard Setup.
Multi-Tech Systems, Inc. MultiModem rCell User Guide 23
Chapter 2 – Installing the Router
2. The Wizard Setup page opens, where a minimum router configuration is provided.
The table that follows describes the basic parameters you need to set before you can connect to the Internet.
IP Configuration
IP Address The default is 192.168.2.1. To change it, type a new IP address.
Mask The default is 255.255.255.0
DNS Enter the primary DNS IP address for the system. The default is 0.0.0.0
PPP Configuration
PPP The default is disable. To connect to the Internet, you need to enable PPP.
Depending on the model, commands may need to be issued to the integrated cellular modem
before connecting to the wireless service. To issue commands to the integrated cellular
modem, PPP must be disabled and telnet port 5000 used.
Dial-on-Demand The default is disable.
Idle Time Out Sets the time the PPP link stays active before disconnecting. Setting the value to zero causes
the link to stay active continuously.
Dial Number Enter the dial number. This number connects you to the Internet.
For GSM, the number is *99***1#.
For CDMA, the Dial Number is #777.
APN For GSM models, enter the APN (Access Point Name). Your wireless service provider assigns the
APN. If you don’t know the name, ask your provider for it.
An access point is an IP network to which a MultiModem rCell Router connects. The Web
Management software asks for the APN on the Wizard Setup and the PPP screen.
For CDMA models, the APN does not apply.
Init String You can set up to 4 router initialization strings.
PPP Authentication
Authentication Type Select the radio button of the authentication protocol used to negotiate with the remote peer:
PAP, CHAP, or PAP-CHAP. The default is PAP-CHAP
Username Enter the PPP Username. This name authenticates the remote peer.
Password Enter the PPP Password. This password authenticates the remote peer.
3. To save changes, click Submit.
4. To cause your changes to go into effect, from the Menu bar, click Save & Restart. The router reboots.
You don’t need to click Save & Restart after every change you make. You can submit several changes on
various pages, and then click Save & Restart.
24 Multi-Tech Systems, Inc. MultiModem rCell User Guide
Chapter 2 – Installing the Router
Verifying Signal Strength
This section describes how to verify signal strength by using telnet to communicate directly with the modem.
Before You Begin
● Ensure that the Status LED is blinking, indicating that the router is ready.
● Ensure that PPP is disabled.
To verify signal strength:
1. Use one of the following methods to open a command prompt:
● From the Start menu, select Run. In the Open window, enter cmd and then press ENTER.
● From the Start menu, select All Programs, Accessories, Command Prompt
2. In the command window, type telnet 192.168.2.1 5000
3. At the Login prompt, type the default user name: admin (all lower-case). Press ENTER
4. At the Password prompt, type the default password: admin (all lower-case). Press ENTER
5. In the command window, type AT+CSQ . The router responds with the received signal strength (rssi).
Signal Strength – RSSI
10 – 31 Sufficient
0 – 9 Weak or Insufficient
99 Insufficient
6. To find the best location in which to run the router, check the signal from a few different locations.
Verifying Provider Fees
Your provider charges you for data usage so be aware of your payment obligations. If you use the router for large
data transfers, Multi-Tech recommends an unlimited data plan with your account. Multi-Tech is not responsible
for any charges relating to your cellular bill.
Activating an Account for Wireless Devices
See Multi-Tech’s Cellular Activation Website at http://www.multitech.com/activation.go for information on activating your
cellular modem.
Setting Up the Account to Enable Remote Configuration
You can remotely configure the MultiModem over the Internet if your wireless provider has provisioned some
features for you.
● Make sure your wireless network provider has provisioned for mobile terminated data.
● The provider also needs to setup a fixed or dynamic public IP address to which the network can redirect any
incoming connection.
Multi-Tech Systems, Inc. MultiModem rCell User Guide 25
Chapter 3 - Using the WEB Management
Software
This chapter describes how to configure the router by using the Web Management software.
Software Interface Overview
This section explains the menu structure and the navigation buttons of the router’s Web Management software.
Menu Bar Overview
You can select the following items from the menu bar:
IP Setup
PPP
Networks & Services
Packet Filters
GRE Tunnels
DHCP Server
IPSec
Serial Port
Tools
Statistics & Logs
Save & Restart
Help Index
Sets up a General Configuration, HTTP, DDNS, SNTP, Static Routes, and Remote
Configuration.
Used to configure the PPP authentication, dial-on-demand, router authentication, and
Wakeup on Call.
Used to configure networks and services to make them available to other functions such as
allowed packet filters, static routes, remote configuration, DNAT, and GRE tunnels and
routes.
Defines filter rules, DNAT configuration, and ICMP rules.
Used to define Generic Routing Encapsulation (GRE). Defines the remote network and the
tunnel through which traffic is routed.
Used to configure the DHCP server settings.
Allows the device to support LAN-to-LAN VPN tunneling with 3DES and AES 128-192-256
encryption support
Adds support for RS-232 serial port so that Ethernet and legacy serial devices can share the
same cellular connection.
Sets DDNS Force Update, displays DDNS Status, resets the modem, and provides interfaces
for Firmware Upgrade, Load Configuration, and Save Configuration.
Shows statistics and logs maintained by the router.
Saves your settings and reboots your router.
Opens the online Help file.
Submitting, Saving and Restarting Overview
Nearly every page of the software’s interface includes a Submit button. This button allows you to save changes
you make to the software pages and their parameters.
To ensure your changes go into effect, you must eventually use Save & Restart, located on the Menu bar. You do
not need to click Save& Restart after each change you make. You can change several areas, and then click Save &
Restart.
26 Multi-Tech Systems, Inc. MultiModem rCell User Guide
Chapter 3 – Using the Web Management Software
Overview of the Web Management Software’s Interface
Menu bar Submenu title Submenu list
Navigation bar
Page name
Navigation bar
Home To return to the home page, click Home.
Wizard Setup To use the Wizard Setup tool for quick set up of your MultiModem, click Wizard Setup. This
tool helps you configure basic settings needed to run the rCell Router.
Logout To log out of the software, click Logout. You return to the login screen.
Help To open an online help file, click Help.
Multi-Tech Systems, Inc. MultiModem rCell User Guide 27
Chapter 3 – Using the Web Management Software
Submenus
The submenus display on the left side of the page. The following table lists the submenu selections under each
main menu category.
IP Setup PPP Networks &
Services
General
Configuration
HTTP Configuration
DDNS
Configuration
PPP Configuration
Wakeup on Call
Power On Config
Modem
Commands
Network
Configuration
Service
Configuration
Packet Filters GRE
Tunnels
Packet Filters
DNAT
GRE Tunnels
GRE Routes
Configuration
Advanced
SNTP Configuration
Static Routes
Remote
Configuration
GPS Configuration
DHCP Server IPSec Serial Port Tools Statistics & Logs
Subnet Settings
Fixed Addresses
IP Sec Serial Port Settings
Client Settings
Server Settings
Tools
Firmware
Upgrade
Load
Configuration
Save
Configuration
SysInfo
Ethernet
PPP
PPP Trace
DHCP Statistics
GRE Statistics
Modem Info
Service Status
TCP/UDP Client Live
Log
TCP/UDP Server Live
Log
IPSec Live Log
IPSec Log Traces
28 Multi-Tech Systems, Inc. MultiModem rCell User Guide
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