Multitech MultiModem MTCBA-E-U Quick Start Manual

MultiModem® EDGE

USB Wireless Modem

MTCBA-E-U

Quick Start Guide

Copyright and Technical Support

2 Multi-Tech Systems, Inc. Quick Start Guide

Quick Start

MultiModem® EDGE USB Wireless Modem
MTCBA-E-U
82100342L, Revision J

Copyright

This publication may not be reproduced, in whole or in part, without prior
expressed written permission from Multi-Tech Systems, Inc. All rights reserved.

Copyright © 2006-08 by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representations or warranty with respect to the

contents hereof and specifically disclaims any implied warranties of merchantability
or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc.
reserves the right to revise this publication and to make changes from time to time
in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any
person or organization of such revisions or changes. Check Multi-Tech’s Web site
or product CD for current versions of our product documentation.

Record of Revisions
Revision Date Description

H 10/08/07 Removed PhoneTools. Updated Package Contents. The

PN for this revision does not follow in sequence because
the next number (82100060L) was assigned to another

product.
I 02/27/08 Added Vista Operating System support.
J 10/31/08 Added Windows server 2008. Updated graphics.

Trademarks

Registered trademarks of Multi-Tech Systems, Inc. include MultiModem, the Multi­Tech logo, and Multi-Tech. All products or technologies are the trademarks or
registered trademarks of their respective holders.

Technical Support
Country By Email By Phone

Europe, Middle East, Africa [e-mail]

+(44) 118 959 7774

U.S., Canada, all others [e-mail]

[phone] or

[phone]

World Headquarters

Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112
[phone] or [phone]
Fax [phone]
Internet Address: http://www.multitech.com

MultiModem EDGE USB Wireless Modem

Multi-Tech Systems, Inc. Quick Start Guide 3

Introduction

This guide shows you how to set up your Multi-Tech wireless
MultiModem. For detailed information, product specifications,
troubleshooting tips, and more, see the User Guide, available on the
MultiModem CD accompanying your wireless modem.

General Safety

The modem is designed for and intended to be used in fixed and mobile
applications. “Fixed” means that the device is physically secured at one
location and is not able to be easily moved to another location. In a
“Mobile” application, the device may be moved regularly from one
location to another.

Caution: Maintain a separation distance of at least 20 cm (8 inches)

between the transmitter’s antenna and the body of the user or nearby
persons. The modem is not designed for, nor intended to be, used in
applications within 20 cm (8 inches) of the body of the user.

RF Interference Issues

Avoid possible radio frequency (RF) interference by carefully following
the safety guidelines below.

• Switch OFF the MultiModem when in an aircraft. The use of cellular

telephones in aircraft is illegal. It may endanger the operation of the
aircraft and/or disrupt the cellular network. Failure to observe this
instruction may lead to suspension or denial of cellular services to
the offender, legal action, or both.

• Switch OFF the MultiModem in the vicinity of gasoline or diesel-fuel

pumps or before filling a vehicle with fuel.

• Switch OFF the MultiModem in hospitals and any other place where

medical equipment may be in use.

• Respect restrictions on the use of radio equipment in fuel depots,

chemical plants, or in areas of blasting operations.

• There may be a hazard associated with the operation of your

MultiModem in the vicinity of inadequately protected personal
medical devices such as hearing aids and pacemakers. Consult the
manufacturers of the medical device to determine if it is adequately
protected.

MultiModem EDGE USB Wireless Modem

4 Multi-Tech Systems, Inc. Quick Start Guide

• Operation of the MultiModem in the vicinity of other electronic

equipment may cause interference if the equipment is
inadequately protected. Observe any warning signs and
manufacturers’ recommendations.

Vehicle Safety

• Do not use your MultiModem while driving.

• Respect national regulations on the use of cellular telephones in

vehicles. Road safety always comes first.

• If incorrectly installed in a vehicle, the operation of MultiModem

telephone could interfere with the correct functioning of vehicle
electronics. To avoid such problems, be sure that the installation
has been performed by qualified personnel. Verification of the
protection of vehicle electronics should be part of the installation.

• The use of an alert device to operate a vehicle’s lights or horn on

public roads is not permitted.

Package Contents

Unbundled Package

Modem without Accessories

Bundled Package

Modem with Accessories

1 modem
1 mounting bracket
1 Quick Start Guide
1 MultiModem CD

Note: You must supply
bracket screws, USB cable,
and an antenna.

1 modem
1 mounting bracket
1 USB cable
1 antenna
4 rubber feet for flat surface

mounting
1 Quick Start Guide
1 MultiModem CD

Note: You must supply
bracket screws.

Notes:

Your wireless provider will supply the SIM card.
See the User Guide for antenna specifications.

MultiModem EDGE USB Wireless Modem

Multi-Tech Systems, Inc. Quick Start Guide 5

Activate Your Wireless Account

Please see the wireless account Activation Notices located on the
MultiModem CD. Choose the one for your wireless network provider and
follow the directions to activate your account.

Phone Numbers for the Wireless Modem

Every wireless modem will have its own unique phone number. The
phone number may simply be given to you by your wireless service
provider or it may be on the SIM card or both. Wireless provider
implementations may vary.

Insert the SIM Card into the SIM Slot

The wireless modem requires a SIM card (Subscriber Identity Module) to
operate on a GSM/GPRS network. To install the SIM card:

1. Using your fingernail or small screwdriver, pry off the SIM cover.

2. Insert the SIM card into the SIM card slot. The following graphic

illustrates the correct SIM card orientation.

3. Verify that the SIM card fits properly; then replace the cover.

SIM Orientation

MultiModem EDGE USB Wireless Modem

6 Multi-Tech Systems, Inc. Quick Start Guide

Hook up the Antenna and USB Cable

• Antenna. Connect a suitable antenna to the SMA connector

(see the User Guide for antenna/RF specifications).

• USB Cable. Connect one end of the USB cable to the modem

and the other end to the PC.

• Optional Handset. Connect a handset to the HANDSET

connector, if desired.

Installing the MultiModem USB Driver

Compatibility: The wireless modem is compatible with Windows Server

2008, Windows Vista, XP, 2003, and Linux.

Windows: Place the MultiModem CD into the PC’s CD-ROM drive and

plug the USB cable into the PC. The Add New Hardware Wizard will
display. Please follow the installation prompts.

For detailed driver installation directions, see the User Guide.

Linux: Under the Linux directory on the MultiModem CD, you will find

the Linux driver and a Readme file. Refer to the Readme file for the
correct driver file and installation guide for your distribution/version of
Linux.

Note: If your model did not include a CD, you can download the drivers

from the Multi-Tech Web site.

MultiModem EDGE USB Wireless Modem

Multi-Tech Systems, Inc. Quick Start Guide 7

AT Commands

AT commands can be used to operate, configure, and query your
modem. The EDGE AT Command Reference Guide is included on the
MultiModem CD and on the Multi-Tech Web site. For examples of how
to use some common operating, configuring, and querying commands,
see the User Guide.

Internet Access

See the User Guide for Internet access directions.

82100342L