Multitech MultiModem MT2834ZDXI Quick Start Manual
MT2834ZDXI
Data/Fax Modem
Quick Start Guide
Guide de démarrage rapide
Kurzübersicht
Istruzioni per l'uso
Guía de Referencia Rápida
EMC, Safety and Terminal Directive Compliance
The CE mark is affixed to this Multi-Tech product to confirm compliance with the
following European Community Directives:
Council Directive 89/336/EEC of 3 May 1989 on the approximation of the laws of
Member States relating to electromagnetic compatibility;
and
Council Directive 73/23/EEC of 19 February 1973 on the harmonization of the laws
of Member States relating to electrical equipment designed for use within certain
voltage limits;
and
Council Directive 98/13/EC of 12 March 1998 on the approximation of the laws of
the Member States concerning telecommunications terminal and satellite earth
station equipment.
CTR21*
This equipment has been approved to Commission Decision "CTR21" for panEuropean single terminal connection to the Public Switched Telephone Network
(PSTN). However, due to differences between the individual PSTNs provided in
different countries, the approval does not, of itself, give an unconditional assurance
of successful operation on every PSTN network termination point.
In the event of problems, you should contact your equipment supplier in the first
instance.
International Modem Restrictions
Some dialing and answering defaults and restrictions may vary for international
modems. Changing settings may cause a modem to become non-compliant with
national telecom requirements in specific countries. Also note that some software
packages may have features or lack restrictions that may cause the modem to
become non-compliant.
European Low Voltage Directive
When correctly installed and maintained, the modem will present no hazard to the
user. When correctly installed the modem will be connected to the PSTN or a PW
and to a Data Terminal Equipment (DTE), whose modem connections comply with
ITU-T recommendation V.28. The DTE connections are therefore taken to be safe
voltages (less than ±30 volts).
Ports which are capable of connecting to other apparatus are defined as SELV. To
ensure conformity with EN41003, ensure that these ports are only connected to
ports of the same type on other apparatus.
*Applies only to the MT2834ZDXIe model.
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Quick Start Guide
Model MT2834ZDXI
P/N 82097900 Revision A
Copyright © 1998–2001 by Multi-Tech Systems, Inc.
All rights reserved. This publication may not be reproduced, in whole or in part,
without prior expressed written permission from Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representations or warranties with respect to the
contents hereof and specifically disclaims any implied warranties of merchantability or
fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc. reserves
the right to revise this publication and to make changes in the content hereof
without obligation of Multi-Tech Systems, Inc. to notify any person or organization of
such revisions or changes.
Record of Revisions
Revision Date Description
A 27 july 2001 Updated telephone numbers, added patent numbers.
Trademarks
MultiModem, MultiModemZDX, Multi-Tech, and the Multi-Tech logo are trademarks
of Multi-Tech Systems, Inc.
Macintosh and Apple are registered trademarks of Apple Computer, Inc. MNP is a
trademark of Microcom, Inc. Microsoft, MS-DOS, and Windows are either registered
trademarks or trademarks of Microsoft Corporation in the United States and/or other
countries.
Patents
This device is covered by one or more of the following patents: 6,031,867;
6,012,113; 6,009,082; 5,905,794; 5,864,560; 5,815,567; 5,815,503; 5,812,534;
5,809,068; 5,790,532; 5,764,628; 5,764,627; 5,754,589; D394,250; 5,724,356;
5,673,268; 5,673,257; 5,644,594; 5,628,030; 5,619,508; 5,617,423; 5,600,649;
5,592,586; 5,577,041; 5,574,725; D374,222; 5,559,793; 5,546,448; 5,546,395;
5,535,204; 5,500,859; 5,471,470; 5,463,616; 5,453,986; 5,452,289; 5,450,425;
D361,764; D355,658; D355,653; D353,598; D353,144; 5,355,365; 5,309,562;
5,301,274. Other patents pending.
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, MN 55112 U.S.A.
Telephone +(763) 785-3500
Fax +(763) 785-9874
Technical Support +(763) 717-5863
Internet
http://www.multitech.com/
English 7
Français 14
Deutsch 19
Italiano 25
Español 31
Contents
Chapter 1 - Introduction and Description
Introduction ................................................................................................... 7
Features ........................................................................................................ 7
What Is in Your Modem Package?................................................................ 8
BABT ............................................................................................................. 9
Chapter 2 - Installation and Connection
MultiModemZDX Installation ...................................................................... 10
Required Equipment................................................................................... 10
Safety Warnings ......................................................................................... 11
Assembly .................................................................................................... 11
Connections ................................................................................................ 12
Software Configuration ............................................................................... 12
Hardware/Software Confirmation ............................................................... 13
Chapitre 1 - Introduction et Description
Introduction ................................................................................................. 14
Caractéristiques.......................................................................................... 14
Ce qui est livré avec votre modem ............................................................. 15
Chapitre 2 - Installation et connexion
Installation .................................................................................................. 16
Matériel nécessaire .................................................................................... 16
Avertissements de sécurité ........................................................................ 16
Montage ...................................................................................................... 17
Configuration du logiciel ............................................................................. 18
Kapitel 1 - Einführung und Beschreibung
Einführung .................................................................................................. 19
Produktbeschreibung ................................................................................. 19
Lieferumfang des Modempakets ................................................................ 20
Kapitel 2 - Installation und Anscluß
Installation .................................................................................................. 21
Sicherheitshinweise.................................................................................... 21
Montage ...................................................................................................... 22
Softwarekonfiguration ................................................................................. 23
Hardware/Software-Prüfung ....................................................................... 24
Capitolo 1 - Introduzione e descrizione
Introduzione ................................................................................................ 25
Funzioni del modem ................................................................................... 25
Capitolo 2 - Installazione e configurazione
Installazione................................................................................................ 27
Misure di sicurezza ..................................................................................... 27
Procedura di installazione .......................................................................... 28
Configurazione del software di comunicazione ......................................... 29
Capítulo 1 - Introducción y descripción
Introducción ................................................................................................ 31
Características ............................................................................................ 31
¿Cuáles son los componentes del paquete de su modem? ..................... 32
Capítulo 2 - Instalación y conexión
Instalación................................................................................................... 33
Equipo necesario ........................................................................................ 33
Advertencias de seguridad ........................................................................ 33
Montaje ....................................................................................................... 34
Configuración del programa ....................................................................... 35
7
English
Chapter 1 - Introduction and Description
Introduction
Congratulations on your purchase of the MultiModemZDX modem, one of the finest
fax modems available today from one of America’s oldest and most respected
modem manufacturers. The MT2834ZDXI modem has a top data transmission
speed of 33,600 bps. It is a full-duplex intelligent modem with V.42 error correction
and V.42bis data compression, and it supports 14,400 bps and 9600 bps Group 3,
Class 2 fax capabilities.
Features
The MultiModemZDX automatically adjusts to line conditions and the capabilities of
the modem it connects to, resulting in the highest possible speed, the most accurate
error correction, and the most efficient data compression possible for each
connection.
The MT2834ZDXI meets the ITU-T enhanced V.34 specification for
data rates up to 33,600 bps.
ZDX features include:
• Support of data rates of 33,600 bps, 31,200 bps, 28,800 bps, 26,400 bps,
24,000 bps, 21,600 bps, 19,200 bps, 16,800 bps, 14,400 bps, 9600 bps, 4800
bps, 2400 bps, 1200 bps, and 300 bps for communicating with older modems as
well as with other V.34 or V.32bis modems.
• Automatic fallback to slower speeds in noisy line conditions, and fall-forward to
faster speeds as conditions improve.
• ITU-T V.42 LAP-M and MNP Classes 2–4 error correction.
• Data transfer rates up to 115,200 bps, 76,800 bps, or 57,600 bps with V.42bis 4-
to-1 data compression.
• Automatic disabling of V.42bis compression when transferring alreadycompressed files.
• Serial port data rates adjustable to 115,200 bps.
• Autodial, redial and touch-tone dial.
• Dial tone and busy signal detection for reliable call progress detection.
• Compatibility with the standard AT command set used by most communication
programs.
• On-screen help menus.
• Nonvolatile memory for storage of customized modem parameters and two
telephone numbers.
• Send and receive fax capability at 14,400 bps, 9600 bps, 4800 bps, or 2400 bps.
• Ability to respond to TIA/EIA TR29.2 Class 2 fax commands.
• Limited warranty: Five years
8
MT2834ZDXI Quick Start Guide
English
What Is in Your Modem Package?
Your MultiModemZDX has several components. Make sure you have them all before
installing your modem. Your package should include:
• MultiModemZDX data/fax modem
• DC power supply
• One set of four plastic feet
• Two sets of Velcro fasteners
• Telephone cord
•
MultiModemZDX QuickStart Guide
•
Communications software
• Brochure with warranty registration card
If any of these items are missing, please contact Multi-Tech Systems or your dealer/
distributor.
9
English
Chapter 1 - Introduction and Description
BABT*
Compliance with BS6305 Clause 6.2, BS6320 Clause 7.2, and
BABT/SITS/82/005S/D
a. The modem is suitable for connection to the Public Switched Telephone Network
(PSTN) provided by British Telecommunications plc or Kingston Communications
(Hull) plc. Circuit supply by British Communications, Mercury Communication, or
Hull City Council. Only direct exchange lines may be used, not shared service.
b. The modem is suitable for household, office, and similar general indoor use. It is
not suitable for use as an extension to a pay phone.
c. BT lines supplied must support either loop disconnect or multifrequency tone
signaling.
d. REN (Ringer Equivalence Number).
The REN value of a unit is calculated from 3/n where n is the total number of units
which can be connected in parallel which will still cause the standard bell (as
defined in BS6305 Appendix D) to ring.
REN values of less than 0.3 cannot be assigned.
For apparatus which is not capable of forming part of multiple installation, a REN
value of 3 is assigned.
REN = 1
If a telephone or other device is connected in parallel with the modem, the
combined REN must not exceed 4. A BT supplied telephone may be assumed to
have REN of 1.0 unless otherwise noted.
The approval of this modem for connection to the British Telecom public switched
telephone network is INVALIDATED if the apparatus is subject to any modification in
any material way not authorized by BABT or if it is used with or connected to:
i. internal software that has not been formally accepted by BABT.
ii. external control software or external control apparatus which cause the operation
of the modem associated call set-up equipment to contravene the requirements
of the standard set out in BABT/SITS/82/005S/D.
All apparatus connected to this modem and thereby connected directly or indirectly
to the British Telecom public switched telephone network must be approved
apparatus as defined in Section 22 of the British Telecommunications Act 1984.
Telephone Cord Notice
The telephone cable must be connected to the modem before being connected to
the network.
*BABT compliance applies only to the MT2834ZDXK model.
10
MT2834ZDXI Quick Start Guide
English
MultiModemZDX Installation
Required Equipment
In addition to the contents of the MultiModemZDX package, you need the following
equipment.
Computer
The ZDX can be connected to any computer with an RS-232/V.24 serial port, such
as the IBM PC, XT, AT, and PS/2 computers, and most PC compatibles. It can also
be connected to the RS-422 serial ports on Apple Macintosh computers.
To use the ZDX at its highest speeds, a PC must have either a serial port with a
16550AFN UART, or a Multi-Tech ISI (Intelligent Serial Interface) card, such as the
ISI551 (single port), ISI552 (dual port), or ISI608 (eight ports). A 16550AFN UART
can handle data rates up to 115,200 bps. Almost all Macintoshes can handle data rates
up to 57,600 bps, while the newer ones can handle data rates up to 115,200 bps.
Serial Cable
To connect the ZDX to your computer, you must provide a serial cable, obtainable at
computer stores and many office supply stores. The cable should have a male DB25 connector at the modem end.
For IBM and compatible computers, the other end may have a male DB-25
connector or a female DB-9 connector, depending on your particular computer and
whether you are using the COM1 or the COM2 serial port.
Most Macintosh computers require a round, 8-pin, mini-DIN connector. The
Macintosh serial cable should be wired for hardware flow control. See Appendix H,
“RS-232 Interface,” for the wiring diagram.
Telephone Line
You must have a telephone line with jack (connector) that accepts the cable that
comes with the ZDX. If you do not have a telephone jack near your computer, you
should install one before proceeding.
Do-it-yourself telephone extension kits and accessories are available wherever
telephones are sold. You may also hire an independent contractor or your local
telephone company to install an extension. If you want a separate line for your ZDX
fax modem, you must contact your telephone company.
Communications Software
To operate the ZDX, you must have data communications and fax communications
software. Data communications software simplifies control of the modem by guiding
you through the process of selecting your serial port, your port speed, and other
variables, and then storing your settings, including frequently called phone numbers,
so they can be recalled with the stroke of a key or the click of a mouse. Data
communications software must be configured before you can use it.
If you require software for DOS or for the Macintosh operating systems, please
contact Multi-Tech Sales at +(612) 785-3500 or +(612 785-9874 (fax). The ZDX is
compatible with a multitude of data communications and fax programs.
11
English
Chapter 2 - Installation and Connection
Safety Warnings
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
• Never touch uninsulated telephone wires or terminals unless the telephone line
has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
• Avoid using a telephone (other than a cordless type) during an electrical storm.
There may be a remote risk of electrical shock from lightning.
• Do not use a telephone in the vicinity of a gas leak.
Assembly
The only assembly required is to mount the feet on the bottom of the modem. (See
Figure 2-1) Simply peel the four self-adhesive plastic feet off the backing strip and
press them into the recesses on the bottom of the modem. Alternately, or
additionally, you can use the self-adhesive Velcro patches to mount the modem to a
vertical surface or to keep it from being dislodged on a horizontal surface.
If you use the Velcro patches, we recommend that you mount them where they will
not obscure the labels on the bottom of the modem. With mating pieces fastened
together, remove one protective strip from each set and press the Velcro into place
on the bottom of the modem. Then remove the remaining protective strips and,
positioning the modem carefully over the place where you want to mount it, press it
firmly against the surface.
The ZDX has no special placement restrictions, but we recommend that you place it
so that you can see the indicators on the front panel
.
Figure 2-1. Mounting the feet
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