Multi-Tech MultiModemISI ISI3334/4, MultiModemISI, MultiModemISI ISI3334/8 Quick Reference Manual

Models ISI3334/4
ISI3334/8
Intelligent Serial Interface
Card with Integrated
Data/Fax Modems
Quick Reference Guide
Quick Reference Guide
82062500 Revision A — 1/20/97
This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved.
Copyright © 1997, by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.
Revision Description
A Manual released at Revision A.
(1/20/97) Trademarks of Multi-Tech Systems, Inc.:MultiExpress,MultiExpressFax, MultiModem,
MultiModemII, MultiModemµ, MultiModemISI, Multi-Tech and the Multi-Tech logo. MNP, Microcom Network Protocol is a trademark of Microcom Inc. AT&T is a trademark of American Telephone and Telegraph Co. UNIX: X/Open Co. Ltd. MS-DOS: Microsoft Corporation
SCO: The Santa Cruz Operation, Inc. Pentium: Intel Corporation PC-DOS: International Business Machines Corporation Novell, NetWare, NetWare Connect and UNIXWare: Novell Corporation Xenix:Xerox Corporation All brand and product names mentioned in this publication are trademarks or registered trademarks of their respective companies.
Multi-Tech Systems, Inc.
Mounds View, Minnesota 55112 U.S.A.
BBS (612) 785-3702 or (800) 392-2432
Internet Address: http://www.multitech.com
Technical Writer: brian@multitech.com
2205 Woodale Drive
(612) 785-3500 or (800) 328-9717
Fax-back Service 612-717-5888
U. S. FAX 612-785-9874
Technical Support (800) 972-2439
Contents
Chapter 1 - Introduction and Description
1.1 Introduction....................................................................................6
1.2 Modem Features ...........................................................................6
1.3 Fax Features .................................................................................7
1.4 Product Description .......................................................................7
1.5 How to Use This Manual................................................................ 8
Chapter 2 - AT Commands & S-Registers
2.1 A T Commands.............................................................................12
2.2 Remote Configuration..................................................................28
2.2.1 Remote Configuration Procedures ................................. 28
2.2.2 Password Commands.................................................... 29
2.3 S-Registers..................................................................................30
2.4 Result Codes ............................................................................... 36
2.4.1 A T Commands and S-Register Summary....................... 38
Chapter 3 - Service, Warranty and Tech Support
3.1 Introduction.................................................................................. 40
3.2 Limited Warranty.......................................................................... 40
3.2.1 On-Line Warranty Registration ....................................... 41
3.3 Tech Support ............................................................................... 41
3.3.1 Recording MultiModemISI Information........................... 41
3.3.2 Service............................................................................ 42
3.4 The Multi-Tech BBS..................................................................... 43
3.4.1 Logging on to the Multi-Tech BBS .................................. 43
3.4.2 To Download a file .......................................................... 43
3.4.3 Upgrading the MultiModemISI ...................................... 45
3.4.4 Using FlashPro to Upgrade Firmware ............................. 45
3.5 About CompuServe/Internet ........................................................46
3.6 About the Multi-Tech Fax-Back Service....................................... 47
Appendixes
Appendix A - Technical Specifications ................................................... 50
Appendix B - ISI Testing Utilities ........................................................... 54
Appendix C - Tone Dial Frequencies..................................................... 58
Appendix D - Regulatory Information .................................................... 59
Index
iii
iv

Chapter 1 - Introduction and Description

ISI3334/4 Hardware/Driver Installation Manual

1.1 Introduction

Welcome to the world of data communications. You have acquired one of the finest Intelligent Serial Interface cards available today, the MultiModemISI. The MultiModemISI integrates ISI mutiport and
Enhanced
sized" add-on card which supports a high-speed interface up to
115.2K bps per port. This card has multiple on-board (33.6K bps) data/V.17 (14.4K bps) fax modems providing high speed buffering for multiple serial ports.
This Owner’s Manual contains product information specific to the modem aspect of this card (e.g., AT Commands and S-Registers). We recommend referring to your
Installation Manual
installation procedures.
V.34 modem technology on a single board. It is a "full
MultiModemISI Hardware/Driver
for hardware and operating system(s) driver

1.2 Modem Features

Enhanced
V.34
Your MultiModemISI meets the proposed standard for data signalling rates as high as 33.6/31.2K bps full­duplex mode, and supports and is compatible with those features, including EIA extended Automode, adaptive line probing, automatic symbol rate and carrier frequency during start-up, and retrain and rate renegotiation (in 2400 bps increments).
Your MultiModemISI features CCITT V.42 error correction and V.42bis data compression, providing 100% error-free data transmission. V.42 error correction incorporates MNP Classes 3 and 4, and LAP-M. You may select V.42bis data compression for 4­1 throughput, or MNP Class 5 for 2-1 throughput.
Your MultiModemISI offers interactive automatic dialing, as well as Command Mode option configuration. You may store up to ten command line/telephone numbers, of up to 60 characters each, in the MultiModemISI’s nonvolatile memory.
The MultiModemISI pulse or tone dials, and recognizes dial tones and busy signals for reliable call-progress detection. The MultiModemISI can detect AT&T calling card tones. It is FCC­Registered for connection to telephone networks without any Data Access Arrangements (DAA’s).
Enhanced
V.34 ITU
6
Your MultiModemISI also features Remote Configuration which permits you to assist users at remote sites, saving you the time and trouble of site visits and preventing misinterpretation of configuration instructions.

1.3 Fax Features

Your MultiModemISI meets the CCITT V.17 standard for sending and receiving faxes. When linked to a compatible fax machine or modem, it can transmit faxes at 14.4 K bps. It also meets the CCITT’s Group 3 Designation for sending and receiving faxes at 9600 bps; and Group 2 Designation for sending and receiving faxes at 4800 bps. The MultiModemISI is also downward-compatible to speeds as low as 300 bps, so it can send and receive faxes with virtually any fax machine in the world.

1.4 Product Description

The MultiModemISI is ideally suited to use in PC networks environments because it provides an integrated hardware solution for remote access for both Windows NT and Novell-based LANs. In particular, to ensure smooth Novell network integration, the MultiModemISI ships with NetWare Loadable Module for NetWare ConnectTM communication servers that enable it to support state-of­the-art features such as remote dialing and modem pooling. And, the MultiModemISI easily integrates into the Windows NT platform since it fully supports Microsoft's Remote Access Server software. This allows it to comfortably operate with popular network protocols such as TCP/IP and NetBIOS. The MultiModemISI ships with drivers for other multiuser operating systems such as SCO® UNIX®, SCO XenixTM, and SCO UNIXWare®.
Chapter 1 - Introduction and Description
The MultiModemISI includes an Intel 16 MHz 80186 proccesor and 256K of RAM that work dynamically to allocate resources to the most active modems.
Simple to install, the MultiModemISI can be used to add multiport,
Enhanced
as easily as plugging in an expansion card, running the driver software, and connecting the phone lines.
V.34 modem communications to a network host or server
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ISI3334/4 Hardware/Driver Installation Manual
Network managers have the option of starting with the base four modem configuration (model #ISI334/4), and then adding four more modems at a later date without having to use another PC expansion slot.
This is accomplished by pairing one MultiModemISI with an auxiliary module (model #ISI3334/EC) interfacing both with on-board connectors.
Some MultiModemISI on-board components include one jumper block for activating the number of ports in increments of 4 or 8. One bank of 8 DIP-Switches for I/O address selection and one IRQ jumper block, that control both the MultiModemISI and auxiliary module I/O addressing and IRQ values.
When installing a single MultiModemISI in your PC, the installation scripts create 8 devices. The first 4 devices are active, however, the 4 devices on the auxiliary module are not active until connected to the MultiModemISI.

1.5 How to Use This Manual

This manual is divided into three chapters and three appendices. The information contained in each chapter and appendix is as follows:
Chapter 1 - Introduction and Description
Chapter 1 begins with a short product introduction and description; followed by a guide (which you are now reading) to the use of this manual.
Chapter 2- "AT" Commands and S-Registers
This chapter focuses on the use of “AT” Commands and S­Registers. Chapter 2 provides basic steps for originating and answering calls and a summary of commands that enable the user to establish, read, and modify parameters in addition to dialing. Information on setting up high speed communication ports in SCO UNIX and UNIXWare environments is also provided in this chapter.
8
Chapter 1 - Introduction and Description
Chapter 3 - Service, Warranty & Technical Support/BBS
Chapter 3 provides instructions for getting the MultiModemISI serviced at the factory and warranty information. Instructions are given for downloading firmware upgrades via FlashROM, accessing Multi-Tech's Bulletin Board Service ( support via CompuServe and Internet forums.
BBS
) and receiving technical
Appendices
Appendix A - Technical Specifications Appendix B - Tone Dial Frequencies Appendix C - Regulatory Information
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ISI3334/4 Hardware/Driver Installation Manual
10

Chapter 2 - AT Commands & S-Registers

ISI3334/4 Hardware/Driver Installation Manual

2.1 AT Commands

AT commands are the means by which you, and your communications software, are able to communicate with and configure your modem. They enable you to establish, read, and modify parameters in addition to dialing. The following provides a summary and brief explanation of the AT commands recognized by the MultiModemISI.
COMMAND: AT VALUES: n/a DEFAULT: n/a DESCRIPTION:
COMMAND: Return VALUES: n/a DEFAULT: n/a
DESCRIPTION:
Attention Code that precedes most command strings except A/, A: and Escape Codes.
Pressing RETURN key executes most commands.
12
COMMAND: A VALUES: n/a DEFAULT: n/a DESCRIPTION:
Answer call, even if no ring present.
COMMAND: A/ VALUES: n/a DEFAULT: n/a DESCRIPTION:
Repeat last command. (Do not precede this command with AT. Do not hit RETURN to execute.)
COMMAND: A: VALUES: n/a DEFAULT: n/a DESCRIPTION:
Continuous redial (10 redials in DOC units) of last number until answered. (Not used in International Models.)
Chapter 2 - AT Commands, S-Registers and Result Codes
COMMAND: $A
n
VALUES: n = 0 or 1 DEFAULT: $A0 DESCRIPTION:
COMMAND: #A
$A0 discards data during auto-reliable time period.
$A1 buffers data during auto-reliable time period.
n
VALUES: n = 0 thru 3 DEFAULT: #A0 DESCRIPTION:
#A0 selects initial handshake at 33,600 to 31,200 to 28,800 to 24000 to 21,600 to 19,200 to 16,800 to 14,400 to 12,000 to 9600 to 4800 to 2400 to 1200 to 300 bps.
#A1 selects initial handshake at 33,600 bps only.
#A2 selects initial handshake at 33,600 to 31,200 to 28,800 to 24000 to 21600 to 19,200 to 16,800 19,200 to 14,400 to 9600 to 4800 bps.
#A3 selects initial handshake at 2400 to 1200 to 300 bps.
VALUES: $ DEFAULT: n/a DESCRIPTION:
COMMAND: &B
This symbol ($) placed in dialing string enables the modem to detect AT&T's "call card" tones to access user's calling card when originating an on-line connection
n
VALUES: n = 0 or 1 DEFAULT: &B0 DESCRIPTION:
&B0 selects normal transmit buffer size. &B1 selects reduced transmit buffer size.
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ISI3334/4 Hardware/Driver Installation Manual
COMMAND: &BS
n
VALUES: n = 0 or 1 DEFAULT: &BS1 DESCRIPTION:
COMMAND: $BA
&BS0 selects maximum transmit block size of 64 characters.
&BS1 selects maximum transmit block size of 256 characters (MNP mode)/128 characters (LAP-M mode).
n
VALUES: n = 0 or 1 DEFAULT: $BA0 DESCRIPTION:
COMMAND: B
$BA0 selects speed conversion on. $BA1 selects speed conversion off.
n
VALUES: n = 0 or 1 DEFAULT: B0 DESCRIPTION:
COMMAND: &C
B0 selects V.21 answer tone. B1 selects Bell answer tone. (Not used in
International Models.)
n
VALUES: n = 0, 1, 2 or 4 DEFAULT: &C1 DESCRIPTION:
&C0 forces Carrier Detect on. &C1 lets Carrier Detect act normally. &C2 lets Carrier Detect drop S24 time on
disconnect. &C4 resets modem when Carrier Detect
drops.
14
COMMAND: &CD
n
VALUES: n = 0 or 1 DEFAULT: &CD0 DESCRIPTION:
&CD0 execute cleardown on disconnect. &CD1 do not execute cleardown on
disconnect.
Chapter 2 - AT Commands, S-Registers and Result Codes
COMMAND: D
s
VALUES: s = phone # DEFAULT: n/a DESCRIPTION:
COMMAND: DsN
Dial a telephone number include up to 60 digits or T, P, R, comma and ; characters.
d
“s”
, where s may
VALUES: s = phone # and d = 0 thru 9 DEFAULT: n/a DESCRIPTION:
COMMAND: &D
Store telephone number. To store, phone number and then Directory Number
”s“
is entered and followed by N
“d.”
n
VALUES: n = 0 thru 3 DEFAULT: &D2 DESCRIPTION:
&D0 means DTR is ignored &D1 means modem returns to command
mode. &D2 lets modem react to DTR normally. &D3 causes modem to reset to modem
default parameters.
COMMAND: $D
n
VALUES: n = 0 or 1 DEFAULT: $D0 DESCRIPTION:
COMMAND: %DF
$D0 disables DTR Dialing. $D1 enables DTR Dialing.
n
VALUES: n = 0 or 1 DEFAULT: %DF0 DESCRIPTION:
%DF0 selects V.34 Line Probe Data in Graph Format.
%DF1 selects V.34 Line Probe Data in Table Format.
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ISI3334/4 Hardware/Driver Installation Manual
COMMAND: %DP
n
VALUES: n = 0 or 1 DEFAULT: %DP0 DESCRIPTION:
COMMAND: E
%DP0 selects not to read Line Probe Information from DSP during handshaking.
%DP1 selects read Line Probe Information from DSP during handshaking.
n
VALUES: n = 0 or 1 DEFAULT: E1 DESCRIPTION:
COMMAND: $EB
E0 selects do not echo Command mode characters.
E1 selects echo Command mode characters.
n
VALUES: n = 0 or 1 DEFAULT: $EB0 DESCRIPTION:
COMMAND: &E
$EB0 selects 10 bit mode. $EB1 selects 11 bit mode.
n
VALUES: n = 0 thru 15 DEFAULT: &E1, &E4, &E6, &E10, &E13, &E15 DESCRIPTION:
&E0 selects no error correction. &E1 selects V.42 Auto-reliable Mode. &E2 selects V.42 Reliable Mode. &E3 selects no modem-initiated flow control. &E4 selects CTS modem-initiated flow
control. &E5 selects Xon/Xoff modem-initiated flow
control. &E6 selects Xon/Xoff not passed through. &E7 selects Xon/Xoff passed through. &E8 selects Enq/Ack pacing off. &E9 selects Enq/Ack pacing on. &E10 selects Normal Mode flow control off.
16
Chapter 2 - AT Commands, S-Registers and Result Codes
&E11 selects Normal Mode flow control on. &E12 selects Pacing off. &E13 selects Pacing on. &E14 selects data compression disabled. &E15 selects data compression enabled.
COMMAND: %E
n
VALUES: n=0 thru 5 DEFAULT: %E1
DESCRIPTION:
COMMAND: #F
%E0 = Modem Won’t Escape. %E1 = +++ Method (default setting). %E2 = Break Method. %E3 = Either +++ or Break Method. %E4 = No "OK" Response to +++ %E5 = "OK" Response to +++
n
VALUES: n = 0 thru 2 DEFAULT: #F2 DESCRIPTION:
COMMAND: &F
#F0 means no fallback when on-line. #F1 means fallback from 33600 to 4800 bps
when on-line (increments of 2400 bps). #F2 means fallback to 4800 bps from 33.6K
bps/fall forward if line improves (increments of 2400 bps).
n
VALUES: n = 0, 8 or 9 DEFAULT: &F8 DESCRIPTION:
&F loads factory default values from ROM. &F8 reads factory default values when &F is
issued. &F9 reads parameters stored in nonvolatile
memory when &F is issued.
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ISI3334/4 Hardware/Driver Installation Manual
COMMAND: $F
n
VALUES: n = 0 or 1 DEFAULT: $F1 DESCRIPTION:
COMMAND: $FC
$F0 selects do not fall back to normal connect if CR received.
$F1 selects fall back to normal connect if CR received.
n
VALUES: n = 0 or 1 DEFAULT: $FC1 DESCRIPTION:
COMMAND: &G
$FC0 selects data pump to not transmit 5 second 2100Hz signal.
$FC1 selects data pump to transmit 5 second 2100Hz signal.
n
VALUES: n = 0, 1 or 2 DEFAULT: &G0 DESCRIPTION:
&G0 turns off CCITT guard tones. &G1 turns on CCITT 550 Hz guard tone. &G2 turns on CCITT 1800 Hz guard tone.
(Not used in International models.)
18
COMMAND: H
n
VALUES: n = 0 or 1 DEFAULT: n/a DESCRIPTION:
COMMAND: $H
H0 selects Hang Up (go on hook). H1 selects Go Off Hook.
n
VALUES: n = 1 thru 3 DEFAULT: Read Only Command DESCRIPTION:
$H1 selects Help Screen #1. $H2 selects Help Screen #2. $H3 selects Help Screen #3.
Chapter 2 - AT Commands, S-Registers and Result Codes
COMMAND: I
n
VALUES: n = 0,1, 2, 3 or 5 DEFAULT: Read Only Command DESCRIPTION:
I0 requests modem ID #. I1 requests firmware revision #. I2 for Model of modem. I3 MTS internal use. I5 outputs DSP version.
COMMAND: L VALUES: 5, 6, 7, 8, 9, 10 and 11 DEFAULT: Read Only Command DESCRIPTION:
L5 lists all current operating parameters. L6 lists all current S-Register values. L7 lists additional parameters. L8 lists current on-line diagnostics. L9 displays Signal Strength Information. L10 displays Signal to Noise Ratio
Information. L11 displays Noise Information.
COMMAND: I9 VALUES: N/A DEFAULT: Read Only Command DESCRIPTION:
The I9 command is a query to display this modem's characteristics when operating within Windows 95. Entering invokes monitor.
(The response to the query reveals that this modem is a ISI, 28.8K, FAX and Class Two capable device.)
ISI 28800 FAX CT
ATI9
<cr>
on your video
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ISI3334/4 Hardware/Driver Installation Manual
COMMAND: #L
n
VALUES: n = 0 thru 3 DEFAULT: #L0 DESCRIPTION:
COMMAND: $MB
#L0 selects modems to negotiate V.42 Mode.
#L1 selects MNP on and LAP-M off. #L2 selects LAP-M on and MNP off. #L3 selects no detection phase, go directly
to LAP-M.
n
VALUES: n = speed DEFAULT: $MB33600 bps DESCRIPTION:
$MB75 selects CCITT V.23 mode. $MB300 selects 300 bps on-line. $MB1200 selects 1200 bps on-line. $MB2400 selects 2400 bps on-line. $MB4800 selects 4800 bps on-line. $MB9600 selects 9600 bps on-line. $MB14400 selects 14400 bps on-line. $MB19200 selects 19200 bps on-line. $MB28800 selects 28800 bps on-line. $MB33600 selects 33600 bps on-line.
20
COMMAND: N
d
VALUES: d = 0 thru 9 DEFAULT: n/a DESCRIPTION:
COMMAND: NdN
Dial stored telephone number include the letter D in this command.)
e
“d”
(Do not
VALUES: d = 0 thru 9; e = any other number 0 thru 9 DEFAULT: n/a DESCRIPTION:
Number Linking. If first number dialed is busy, another stored number may be automatically dialed.
Chapter 2 - AT Commands, S-Registers and Result Codes
COMMAND: O VALUES: n/a DEFAULT: n/a DESCRIPTION:
Exit Command Mode and go into On-Line Mode.
COMMAND: P VALUES: n/a DEFAULT: Tone Dial DESCRIPTION:
Modem will pulse-dial numbers following the P.
COMMAND: &P
n
VALUES: n = 0 or 1 DEFAULT: &P1 DESCRIPTION:
COMMAND: #P
&P0 selects 60-40 pulse ratio. &P1 selects 67-33 pulse ratio.
n
VALUES: n = 0, 1 or 2 DEFAULT: #P2 DESCRIPTION:
COMMAND: Q
#P0 selects no parity. #P1 selects odd parity. #P2 selects even parity.
n
VALUES: n = 0, 1 or 2 DEFAULT: Q0 DESCRIPTION:
COMMAND: &Q
Q0 means Result Codes sent. Q1 means Result Codes will be suppressed
(quiet). Q2 means Dumb Answer Mode.
n
VALUES: n = 0 or 1 DEFAULT: &Q0 DESCRIPTION:
&Q0 selects Multi-Tech command set. &Q1 selects AT command set.
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ISI3334/4 Hardware/Driver Installation Manual
COMMAND: R
n
VALUES: n = 0 or 1 DEFAULT: R0 DESCRIPTION:
COMMAND: &R
R0 selects modem will not reverse modes. R1 selects modem will reverse modes.
n
VALUES: n = 0, 1 or 2 DEFAULT: &R1 DESCRIPTION:
&R0 lets Clear to Send act normally. &R1 forces Clear to Send on in Command
Mode. &R2 drops for 1 second on disconnect.
COMMAND: $Rn VALUES: n = 0 or 1 DEFAULT: $R0 DESCRIPTION:
COMMAND: &RF
$R0 selects disconnect after 12 retransmits. $R1 selects do not disconnect after 12
retransmits.
n
VALUES: n = 0 or 1 DEFAULT: &RF1 DESCRIPTION:
&RF0 selects CTS follows RTS. &RF1 selects CTS to act independently.
22
COMMAND: Sr=n VALUES: r = 0-11, 13, 15-17, 24-26, 29, 30, 32, 34,
36, 37, 48 DEFAULT: n/a DESCRIPTION:
COMMAND: S
Sets value of S-Register
where
“n”
is entered in decimal format.
r?
“r”
to value of
“n”
VALUES: r = 0-11, 13, 15-17, 24-26, 29, 30, 32, 34,
36, 37, 48 DEFAULT: n/a DESCRIPTION:
Reads value of S-Register
value in 3-digit decimal format.
“r”
and displays
,
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