This publication may not be reproduced, in whole or in part, without prior
expressed written permission from Multi-Tech Systems, Inc.
All rights reserved.
Multi-Tech Systems, Inc. makes no representations or warranties with respect to the
contents hereof and specifically disclaims any implied warranties of merchantability
or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc.
reserves the right to revise this publication and to make changes from time to time
in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any
person or organization of such revisions or changes.
Revision Description
A Manual released at Revision A.
(1/20/97)
Trademarks of Multi-Tech Systems, Inc.:MultiExpress,MultiExpressFax, MultiModem,
MultiModemII, MultiModemµ, MultiModemISI, Multi-Tech and the Multi-Tech logo.
MNP, Microcom Network Protocol is a trademark of Microcom Inc.
AT&T is a trademark of American Telephone and Telegraph Co.
UNIX: X/Open Co. Ltd.
MS-DOS: Microsoft Corporation
SCO: The Santa Cruz Operation, Inc.
Pentium: Intel Corporation
PC-DOS: International Business Machines Corporation
Novell, NetWare, NetWare Connect and UNIXWare: Novell Corporation
Xenix:Xerox Corporation
All brand and product names mentioned in this publication are trademarks or registered
trademarks of their respective companies.
3.6About the Multi-Tech Fax-Back Service....................................... 47
Appendixes
Appendix A - Technical Specifications ................................................... 50
Appendix B - ISI Testing Utilities ........................................................... 54
Appendix C - Tone Dial Frequencies..................................................... 58
Appendix D - Regulatory Information .................................................... 59
Index
iii
iv
Chapter 1 - Introduction and Description
ISI3334/4 Hardware/Driver Installation Manual
1.1Introduction
Welcome to the world of data communications. You have acquired
one of the finest Intelligent Serial Interface cards available today, the
MultiModemISI. The MultiModemISI integrates ISI mutiport and
Enhanced
sized" add-on card which supports a high-speed interface up to
115.2K bps per port. This card has multiple on-board
(33.6K bps) data/V.17 (14.4K bps) fax modems providing high speed
buffering for multiple serial ports.
This Owner’s Manual contains product information specific to the
modem aspect of this card (e.g., AT Commands and S-Registers).
We recommend referring to your
Installation Manual
installation procedures.
V.34 modem technology on a single board. It is a "full
MultiModemISI Hardware/Driver
for hardware and operating system(s) driver
1.2Modem Features
Enhanced
V.34
Your MultiModemISI meets the proposed
standard for data signalling rates as high as 33.6/31.2K bps fullduplex mode, and supports and is compatible with those features,
including EIA extended Automode, adaptive line probing, automatic
symbol rate and carrier frequency during start-up, and retrain and
rate renegotiation (in 2400 bps increments).
Your MultiModemISI features CCITT V.42 error correction and
V.42bis data compression, providing 100% error-free data
transmission. V.42 error correction incorporates MNP Classes 3
and 4, and LAP-M. You may select V.42bis data compression for 41 throughput, or MNP Class 5 for 2-1 throughput.
Your MultiModemISI offers interactive automatic dialing, as well as
Command Mode option configuration. You may store up to ten
command line/telephone numbers, of up to 60 characters each, in
the MultiModemISI’s nonvolatile memory.
The MultiModemISI pulse or tone dials, and recognizes dial tones
and busy signals for reliable call-progress detection. The
MultiModemISI can detect AT&T calling card tones. It is FCCRegistered for connection to telephone networks without any Data
Access Arrangements (DAA’s).
Enhanced
V.34 ITU
6
Your MultiModemISI also features Remote Configuration which
permits you to assist users at remote sites, saving you the time and
trouble of site visits and preventing misinterpretation of configuration
instructions.
1.3Fax Features
Your MultiModemISI meets the CCITT V.17 standard for sending
and receiving faxes. When linked to a compatible fax machine or
modem, it can transmit faxes at 14.4 K bps. It also meets the
CCITT’s Group 3 Designation for sending and receiving faxes at
9600 bps; and Group 2 Designation for sending and receiving faxes
at 4800 bps. The MultiModemISI is also downward-compatible to
speeds as low as 300 bps, so it can send and receive faxes with
virtually any fax machine in the world.
1.4Product Description
The MultiModemISI is ideally suited to use in PC networks
environments because it provides an integrated hardware solution
for remote access for both Windows NT and Novell-based LANs. In
particular, to ensure smooth Novell network integration, the
MultiModemISI ships with NetWare Loadable Module for NetWare
ConnectTM communication servers that enable it to support state-ofthe-art features such as remote dialing and modem pooling. And,
the MultiModemISI easily integrates into the Windows NT platform
since it fully supports Microsoft's Remote Access Server software.
This allows it to comfortably operate with popular network protocols
such as TCP/IP and NetBIOS. The MultiModemISI ships with drivers
for other multiuser operating systems such as SCO® UNIX®, SCO
XenixTM, and SCO UNIXWare®.
Chapter 1 - Introduction and Description
The MultiModemISI includes an Intel 16 MHz 80186 proccesor and
256K of RAM that work dynamically to allocate resources to the
most active modems.
Simple to install, the MultiModemISI can be used to add multiport,
Enhanced
as easily as plugging in an expansion card, running the driver
software, and connecting the phone lines.
V.34 modem communications to a network host or server
7
ISI3334/4 Hardware/Driver Installation Manual
Network managers have the option of starting with the base four
modem configuration (model #ISI334/4), and then adding four more
modems at a later date without having to use another PC expansion
slot.
This is accomplished by pairing one MultiModemISI with an auxiliary
module (model #ISI3334/EC) interfacing both with on-board
connectors.
Some MultiModemISI on-board components include one jumper
block for activating the number of ports in increments of 4 or 8. One
bank of 8 DIP-Switches for I/O address selection and one IRQ
jumper block, that control both the MultiModemISI and auxiliary
module I/O addressing and IRQ values.
When installing a single MultiModemISI in your PC, the installation
scripts create 8 devices. The first 4 devices are active, however, the
4 devices on the auxiliary module are not active until connected to
the MultiModemISI.
1.5How to Use This Manual
This manual is divided into three chapters and three appendices.
The information contained in each chapter and appendix is as
follows:
Chapter 1 - Introduction and Description
Chapter 1 begins with a short product introduction and description;
followed by a guide (which you are now reading) to the use of this
manual.
Chapter 2- "AT" Commands and S-Registers
This chapter focuses on the use of “AT” Commands and SRegisters. Chapter 2 provides basic steps for originating and
answering calls and a summary of commands that enable the user
to establish, read, and modify parameters in addition to dialing.
Information on setting up high speed communication ports in SCO
UNIX and UNIXWare environments is also provided in this chapter.
Chapter 3 provides instructions for getting the MultiModemISI
serviced at the factory and warranty information. Instructions are
given for downloading firmware upgrades via FlashROM, accessing
Multi-Tech's Bulletin Board Service (
support via CompuServe and Internet forums.
BBS
) and receiving technical
Appendices
Appendix A -Technical Specifications
Appendix B -Tone Dial Frequencies
Appendix C -Regulatory Information
9
ISI3334/4 Hardware/Driver Installation Manual
10
Chapter 2 - AT Commands & S-Registers
ISI3334/4 Hardware/Driver Installation Manual
2.1AT Commands
AT commands are the means by which you, and your
communications software, are able to communicate with and
configure your modem. They enable you to establish, read, and
modify parameters in addition to dialing. The following provides a
summary and brief explanation of the AT commands recognized by
the MultiModemISI.
COMMAND:AT
VALUES:n/a
DEFAULT:n/a
DESCRIPTION:
COMMAND:Return
VALUES:n/a
DEFAULT:n/a
DESCRIPTION:
Attention Code that precedes most
command strings except A/, A: and Escape
Codes.
Pressing RETURN key executes most
commands.
12
COMMAND:A
VALUES:n/a
DEFAULT:n/a
DESCRIPTION:
Answer call, even if no ring present.
COMMAND:A/
VALUES:n/a
DEFAULT:n/a
DESCRIPTION:
Repeat last command. (Do not precede this
command with AT. Do not hit RETURN to
execute.)
COMMAND:A:
VALUES:n/a
DEFAULT:n/a
DESCRIPTION:
Continuous redial (10 redials in DOC units)
of last number until answered. (Not used in
International Models.)
Chapter 2 - AT Commands, S-Registers and Result Codes
COMMAND:$A
n
VALUES:n = 0 or 1
DEFAULT:$A0
DESCRIPTION:
COMMAND:#A
$A0 discards data during auto-reliable time
period.
$A1 buffers data during auto-reliable time
period.
n
VALUES:n = 0 thru 3
DEFAULT:#A0
DESCRIPTION:
#A0 selects initial handshake at 33,600 to
31,200 to 28,800 to 24000 to 21,600 to
19,200 to 16,800 to 14,400 to 12,000 to
9600 to 4800 to 2400 to 1200 to 300 bps.
#A1 selects initial handshake at 33,600 bps
only.
#A2 selects initial handshake at 33,600 to
31,200 to 28,800 to 24000 to 21600 to
19,200 to 16,800 19,200 to 14,400 to 9600
to 4800 bps.
#A3 selects initial handshake at 2400 to
1200 to 300 bps.
VALUES:$
DEFAULT:n/a
DESCRIPTION:
COMMAND:&B
This symbol ($) placed in dialing string
enables the modem to detect AT&T's "call
card" tones to access user's calling card
when originating an on-line connection
control.
&E6 selects Xon/Xoff not passed through.
&E7 selects Xon/Xoff passed through.
&E8 selects Enq/Ack pacing off.
&E9 selects Enq/Ack pacing on.
&E10 selects Normal Mode flow control off.
16
Chapter 2 - AT Commands, S-Registers and Result Codes
&E11 selects Normal Mode flow control on.
&E12 selects Pacing off.
&E13 selects Pacing on.
&E14 selects data compression disabled.
&E15 selects data compression enabled.
COMMAND:%E
n
VALUES:n=0 thru 5
DEFAULT:%E1
DESCRIPTION:
COMMAND:#F
%E0 = Modem Won’t Escape.
%E1 = +++ Method (default setting).
%E2 = Break Method.
%E3 = Either +++ or Break Method.
%E4 = No "OK" Response to +++
%E5 = "OK" Response to +++
n
VALUES:n = 0 thru 2
DEFAULT:#F2
DESCRIPTION:
COMMAND:&F
#F0 means no fallback when on-line.
#F1 means fallback from 33600 to 4800 bps
when on-line (increments of 2400 bps).
#F2 means fallback to 4800 bps from 33.6K
bps/fall forward if line improves (increments
of 2400 bps).
n
VALUES:n = 0, 8 or 9
DEFAULT:&F8
DESCRIPTION:
&F loads factory default values from ROM.
&F8 reads factory default values when &F is
issued.
&F9 reads parameters stored in nonvolatile
memory when &F is issued.
17
ISI3334/4 Hardware/Driver Installation Manual
COMMAND:$F
n
VALUES:n = 0 or 1
DEFAULT:$F1
DESCRIPTION:
COMMAND:$FC
$F0 selects do not fall back to normal
connect if CR received.
$F1 selects fall back to normal connect if
CR received.
n
VALUES:n = 0 or 1
DEFAULT:$FC1
DESCRIPTION:
COMMAND:&G
$FC0 selects data pump to not transmit 5
second 2100Hz signal.
$FC1 selects data pump to transmit 5
second 2100Hz signal.
n
VALUES:n = 0, 1 or 2
DEFAULT:&G0
DESCRIPTION:
&G0 turns off CCITT guard tones.
&G1 turns on CCITT 550 Hz guard tone.
&G2 turns on CCITT 1800 Hz guard tone.
(Not used in International models.)
18
COMMAND:H
n
VALUES:n = 0 or 1
DEFAULT:n/a
DESCRIPTION:
COMMAND:$H
H0 selects Hang Up (go on hook).
H1 selects Go Off Hook.
n
VALUES:n = 1 thru 3
DEFAULT:Read Only Command
DESCRIPTION:
$H1 selects Help Screen #1.
$H2 selects Help Screen #2.
$H3 selects Help Screen #3.
Chapter 2 - AT Commands, S-Registers and Result Codes
COMMAND:I
n
VALUES:n = 0,1, 2, 3 or 5
DEFAULT:Read Only Command
DESCRIPTION:
I0 requests modem ID #.
I1 requests firmware revision #.
I2 for Model of modem.
I3 MTS internal use.
I5 outputs DSP version.
COMMAND:L
VALUES:5, 6, 7, 8, 9, 10 and 11
DEFAULT:Read Only Command
DESCRIPTION:
L5 lists all current operating parameters.
L6 lists all current S-Register values.
L7 lists additional parameters.
L8 lists current on-line diagnostics.
L9 displays Signal Strength Information.
L10 displays Signal to Noise Ratio
Information.
L11 displays Noise Information.
COMMAND:I9
VALUES:N/A
DEFAULT:Read Only Command
DESCRIPTION:
The I9 command is a query to display this
modem's characteristics when operating
within Windows 95. Entering
invokes
monitor.
(The response to the query reveals that
this modem is a ISI, 28.8K, FAX and Class
Two capable device.)
ISI 28800 FAX CT
ATI9
<cr>
on your video
19
ISI3334/4 Hardware/Driver Installation Manual
COMMAND:#L
n
VALUES:n = 0 thru 3
DEFAULT:#L0
DESCRIPTION:
COMMAND:$MB
#L0 selects modems to negotiate V.42
Mode.
#L1 selects MNP on and LAP-M off.
#L2 selects LAP-M on and MNP off.
#L3 selects no detection phase, go directly