Multitech MultiModemII MT5600BA-V92 Quick Start Manual

MultiModem

Data/Fax Modem

®

II

MT5600BA-V92

Quick Start Guide

MultiModem II Quick Start Guide

Quick Start Guide
MT5600BA-V92 Data/Fax Modem
82100141L Rev. B

Copyright

This publication may not be reproduced, in whole or in part, without prior
expressed written permission from Multi-Tech Systems, Inc. All rights reserved.
Copyright © 2006 Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representations or warranty with respect to the
contents hereof and specifically disclaims any implied warranty of merchantability
or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc.
reserves the right to revise this publication and to make changes from time to time
in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any
person or organization of such revisions or changes. Check Multi-Tech’s Web site
for current versions of our product documentation.

Revision Date Description

A 08/17/06 Initial release.
B 05/03/07 Updated Technical Support contact list.

Trademarks

Multi-Tech, the Multi-Tech logo, and MultiModem are registered trademarks of
Multi-Tech Systems, Inc. All other brand and product names mentioned in this
publication are trademarks or registered trademarks of their respective companies.

Technical Support
Country By Email By Phone

France: [e-mail] +(33) 1-64 61 09 81
Europe, Asia, Africa: [e-mail] +(44) 118 959 7774
U.S., Canada, all others: [e-mail]
763-717-5863

800 972-2439 or

World Headquarters

Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112
U.S.A.
Phone: [phone] or 800-328-9717
Fax: [phone]
http://www.multitech.com

2 Multi-Tech Systems, Inc.

MultiModem II Quick Start Guide

Introduction

This Quick Start Guide will help you set up your modem. A User Guide
containing detailed configuration information and a separate AT
Commands Reference Guide can be found on the MultiModem II CD
shipped with your modem.

Safety Warnings

• Use this product only with UL- and CUL-listed computers (US).

• Never install phone wiring during a lightning storm.

• Never install a phone jack in a wet location unless the jack is

specifically designed for wet locations.

• Never touch uninsulated phone wires or terminals unless the

phone line has been disconnected at the network interface.

• Use caution when installing or modifying phone lines.

• Avoid using a phone during an electrical storm; there is a risk of

electrical shock from lightning.

• Do not use a phone in the vicinity of a gas leak.

• To reduce the risk of fire, use only 26 AWG or larger telephone

line cord.

Modem Installation
Step 1 – Connect the Modem the PC

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MultiModem II Quick Start Guide

Connect the Modem to Your PC

Plug one end of the serial cable into the modem’s RS-232
connector.
Plug the other end into your PC’s serial port connector (COM1 or
COM2).

Connect the Modem to the Telephone Line (Dialup Connection)

Plug one end of the phone cable into the modem’s LINE jack.
Plug the other end into a public switched telephone network
(PSTN) wall jack.

Important: The LINE jack and PHONE jack are not

interchangeable. Do not plug the phone into the LINE jack and
do not plug the leased line cable into the PHONE jack.

Note: Regulatory agencies may impose certain restrictions on

equipment connected to public telephone systems.

Two-Wire or Four-Wire Leased Line Connection

Plug one end of a two-wire/four-wire phone cable into the modem’s
LEASED jack.
Connect the other end to a leased line wall jack or terminals.

Connect the Phone to the Modem (Optional)

For voice calls, plug a telephone into the modem’s PHONE jack.

Connect the Modem to the AC Power Outlet

Plug the power transformer into an AC power outlet or power strip.
Plug the power transformer’s cable into the POWER jack on the
modem. Use only the power transformer supplied with the modem.
Use of any other transformer voids the warranty and can damage
the modem.

Power-On Test

Test the modem by turning it on (a power switch is located on the
front panel). When you apply power, the modem performs a di­agnostic self-test, indicated by the TM indicator lighting for a few
seconds, after which the LCD should light. If this does not happen,
check that the power switch is on, the power transformer is solidly
connected, and the AC outlet is live. If these measures do not work,
see the “Troubleshooting” chapter in the User Guide.

4 Multi-Tech Systems, Inc.

MultiModem II Quick Start Guide

Step 2 – Install the Modem Driver

If you use Windows 2000+/XP, you must install the modem driver. The
drivers are installed easily since Windows supports Plug-and-Play.

1. Make sure your modem is connected properly, and then turn on

your computer. Windows should detect your new modem and
open the Install New Modem wizard.

Note: If Windows cannot find a modem, your modem may be

turned off, it may be plugged into the wrong connector on your
computer, or the serial cable may be faulty. See “None of the
LEDs Light When the Modem Is Turned On” and “The Modem
Does Not Respond to Commands” in the “Troubleshooting”
chapter in the User Guide.

2. Insert the MultiModem II CD into your CD-ROM drive, and then

click OK.

3. Windows installs and configures the modem.

4. Click Finish to exit.

Step 3 - Setting Your Country or
Region Code

The MT5600BA-V92 modem is a global modem - it can be used all over
the world.

However, countries or regions vary in their requirements for how a
modem functions. Therefore, you must configure yours to match the
defaults of the country or region in which you are using it. Choose from
any of the three methods:

• Using the LCD Panel to Set Your Country or Region Code

• Using the Global Wizard to Set Your Country or Region Code

• Using AT Commands to Set Your Country or Region Code

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MultiModem II Quick Start Guide

Using the LCD Panel

Country or Region Codes

A list of country/region codes can be found on the Multi-Tech Web
site at:

http://www.multitech.com/PRODUCTS/Info/approvals

Then click on global modems. The Global Modem Country
Approvals page displays. On this page you can view approvals,
configuration strings and responses by country and products.

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MultiModem II Quick Start Guide

Using the Global Wizard

The Global Wizard configuration utility is recommended for
computers running in Windows. The Wizard can configure your
modem for a specific country or region with just a few mouse clicks.

1. Insert the MultiModem II CD into the CD-ROM drive. The

Autorun dialog box appears.

2. Click Initial Setup and Countr y or Regio n Selection. The

Global Wizard dialog box appears. Click Next.

3. The Global Wizard searches for your modem and identifies it.

Click Next after your modem is identified.

4. Select the country or region in which the modem will be used.

Click Next.

5. Review your choice. If it is correct, click Next to configure the

modem.

6. When the Global Wizard announces that the parameters have

been set, click Finish to exit.

Using AT Commands

If you are comfortable using AT commands, you can use them to
configure your modem. You must enter these commands in your
communication program's terminal window. You can use a
communication program such as PhoneTools. See Step 4 below.

How to Change the Country/Region Code

1. View the list of available country/region codes to find your

country/region code by executing the following command:

AT +GCI? <CR>

Note: A list of country/region codes is also available on the

Multi-Tech Web site at:

http://www.multitech.com/PRODUCTS/Info/approvals

2. Set and save the code by executing the following command:

AT+GCI=nn <CR> (where nn is the country/region code).

3. OK displays.

4. The code then displays.

For details and examples, see the User Guide.

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MultiModem II Quick Start Guide

Step 4 – Install Communications
Software

Data communications software is designed to send and receive
messages. Multi-Tech includes PhoneTools, a communications software
program with your modem. However, the modem will work with other
data communications software, such as HyperTerminal.

To install PhoneTools, insert the CD into the CD-ROM drive; click the
PhoneTools icon. You will be asked to choose your language. The
software automatically loads onto your PC. See the PhoneTools user
documentation included with the PhoneTools software.

∗ ∗ ∗ ∗ ∗ ∗ ∗ ∗

Patents

This device is covered by one or more of the following patents:
6,031,867; 6,012,113; 6,009,082; 5,905,794; 5,864,560; 5,815,567;
5,815,503; 5,812,534; 5,809,068; 5,790,532; 5,764,628; 5,764,627;
5,754,589; 5,724,356; 5,673,268; 5,673,257; 5,644,594; 5,628,030;
5,619,508; 5,617,423; 5,600,649; 5,592,586; 5,577,041; 5,574,725;
5,559,793; 5,546,448; 5,546,395; 5,535,204; 5,500,859; 5,471,470;
5,463,616; 5,453,986; 5,452,289; 5,450,425; D353,598; 5,355,365;
5,309,562; 5,301,274. Other patents pending.

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