Multi-Tech Systems, Inc. makes no representations or warranties, whether express, implied or by estoppels, with respect to the content, information,
material and recommendations herein and specifically disclaims any implied warranties of merchantability, fitness for any particular purpose and noninfringement.
Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of
Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.
Legal Notices
The MultiTech products are not designed, manufactured or intended for use, and should not be used, or sold or re-sold for use, in connection with
applications requiring fail-safe performance or in applications where the failure of the products would reasonably be expected to result in personal injury or
death, significant property damage, or serious physical or environmental damage. Examples of such use include life support machines or other life
preserving medical devices or systems, air traffic control or aircraft navigation or communications systems, control equipment for nuclear facilities, or
missile, nuclear, biological or chemical weapons or other military applications (“Restricted Applications”). Use of the products in such Restricted
Applications is at the user’s sole risk and liability.
MULTITECH DOES NOT WARRANT THAT THE TRANSMISSION OF DATA BY A PRODUCT OVER A CELLULAR COMMUNICATIONS NETWORK WILL BE
UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE, NOR DOES MULTITECH WARRANT ANY CONNECTION OR ACCESSIBILITY TO ANY CELLULAR
COMMUNICATIONS NETWORK. MULTITECH WILL HAVE NO LIABILITY FOR ANY LOSSES, DAMAGES, OBLIGATIONS, PENALTIES, DEFICIENCIES, LIABILITIES,
COSTS OR EXPENSES (INCLUDING WITHOUT LIMITATION REASONABLE ATTORNEYS FEES) RELATED TO TEMPORARY INABILITY TO ACCESS A CELLULAR
COMMUNICATIONS NETWORK USING THE PRODUCTS.
The MultiTech products and the final application of the MultiTech products should be thoroughly tested to ensure the functionality of the MultiTech
products as used in the final application. The designer, manufacturer and reseller has the sole responsibility of ensuring that any end user product into
which the MultiTech product is integrated operates as intended and meets its requirements or the requirements of its direct or indirect customers.
MultiTech has no responsibility whatsoever for the integration, configuration, testing, validation, verification, installation, upgrade, support or maintenance
of such end user product, or for any liabilities, damages, costs or expenses associated therewith, except to the extent agreed upon in a signed written
document. To the extent MultiTech provides any comments or suggested changes related to the application of its products, such comments or suggested
changes is performed only as a courtesy and without any representation or warranty whatsoever.
Trademarks
The Multi-Tech logo and MultiModem are a registered trademarks of Multi-Tech Systems, Inc. All other brand and product names are trademarks or
registered trademarks of their respective companies.
Contacting MultiTech
Knowledge Base
The Knowledge Base provides immediate access to support information and resolutions for all MultiTech products. Visit http://www.multitech.com/kb.go.
Support Portal
To create an account and submit a support case directly to our technical support team, visit: https://support.multitech.com.
Model Options ............................................................................................................................................................ 6
Related Documentation .............................................................................................................................................. 6
Chapter 2 – Safety Notices and Warnings ................................................................................................................ 8
General Safety............................................................................................................................................................... 8
Radio Frequency (RF) Safety ......................................................................................................................................... 8
Sécurité relative au bâti .............................................................................................................................................. 8
Interference with Pacemakers and Other Medical Devices ........................................................................................ 9
User Responsibility...................................................................................................................................................... 10
Chapter 3 – LEDs, Connectors, and Specifications .................................................................................................. 11
Front ............................................................................................................................................................................ 11
Power Measurements................................................................................................................................................. 23
Powering Down Your Device (C2, H5, EV3)................................................................................................................. 31
Global Positioning System (GPS) .............................................................................................................................. 33
Connecting Direct DC Power accessories.................................................................................................................... 34
Chapter 4 – Device Activation and Installation....................................................................................................... 38
Account Activation for Cellular Devices ..................................................................................................................... 38
Device Phone Number ................................................................................................................................................ 38
Notice for Devices that Use Aeris Radios.................................................................................................................... 38
Installing and Removing SIM Cards............................................................................................................................. 38
Installing a SIM Card ................................................................................................................................................. 38
Removing a SIM Card ................................................................................................................................................ 39
Attaching Power Supply Blades .................................................................................................................................. 39
Power Supply and Blades.......................................................................................................................................... 39
Attaching the Blades ................................................................................................................................................. 39
Connecting Antennas, Cables, and Power ................................................................................................................. 40
Connecting Direct DC Power accessories.................................................................................................................... 40
Mounting the Device on a Flat Surface....................................................................................................................... 40
Device Phone Number ................................................................................................................................................ 43
Sending AT Commands ............................................................................................................................................... 43
Verifying Signal Strength............................................................................................................................................. 43
Example .................................................................................................................................................................... 44
Connecting to the Internet ......................................................................................................................................... 44
4MultiModem®iCell MTCMR User Guide
CONTENTS
Creating a Windows Dial-Up Connection.................................................................................................................. 45
Setting the Access Point Number (APN) in Modem's Properties ............................................................................ 45
Creating a Dial-up Connection in Linux..................................................................................................................... 45
Setting the Serial Baud Rate ....................................................................................................................................... 45
EMC, Safety, and R&TTE Directive Compliance ......................................................................................................... 47
International Modem Restrictions .............................................................................................................................. 47
47 CFR Part 15 Regulation Class B Devices ................................................................................................................. 47
Industry Canada Class B Notice................................................................................................................................... 47
Registration of Substances ........................................................................................................................................ 49
Substances of Very High Concern (SVHC) ................................................................................................................ 49
Restriction of the Use of Hazardous Substances (RoHS) ............................................................................................ 50
Information on HS/TS Substances According to Chinese Standards ......................................................................... 51
Information on HS/TS Substances According to Chinese Standards (in Chinese) ...................................................... 52
MultiModem iCell modems provide wireless data communications and integrate seamlessly with other
applications. MultiModem iCell includes Universal IP®stack, which allows users to implement functions such as
persistent connectivity and event monitoring.
Model Options
ModelDescription
MTCMR-E1Quad-band E-GPRS Class 12 performance
MTCMR-E1-GPQuad-band E-GPRS Class 12 performance; GPS
MTCMR-G2-GPQuad-band GSM/GPRS Class 10 performance; GPS
MTCMR-H5Standards based tri-band UMTS/HSPA performance
MTCMR-H5-GPStandards based tri-band UMTS/HSPA performance; GPS
MTCMR-EV2Dual-band 800/1900 MHz with receive diversity support on EVDO bands
MTCMR-EV2-GPDual-band 800/1900 MHz with receive diversity support on EVDO bands; GPS
MTCMR-EV3Dual-band 800/1900 MHz with receive diversity support on EVDO bands
MTCMR-EV3-GPDual-band 800/1900 MHz with receive diversity support on EVDO bands; GPS
MTCMR-C2CDMA Modem (RS-232/USB)
MTCMR-C2-GPCDMA Modem (RS-232/USB); GPS
Related Documentation
Use AT Commands to configure your device. The following documentation is available on the Multi-Tech website at
www.multitech.com/setup/product.go.
ModelDocument
AllS000457 Universal IP AT Commands Reference Guide
MTCMR-H5S000574 HSPA+ AT Commands Reference Guide
MTCMR-EV3S000546 EV-DO and CDMA AT Commands Reference Guide
MTCMR-EV2S000482 CDMA 1xEV-DO AT Commands Reference Guide
MTCMR-G2S000463 GPRS G2 Modems AT Commands Reference Guide
MTCMR-E1S000474 Wireless EDGE (E1) Modems AT Commands Reference Guide
MTCMR-C1S000478 CDMA-C1 AT Commands Reference Guide
MTCMR-C2S000546 EV-DO and CDMA AT Commands Reference Guide
6MultiModem®iCell MTCMR User Guide
PRODUCT OVERVIEW
Package Contents
Note: For HSPA+, EDGE, and GPRS devices, your wireless provider supplies the SIM card. Other models do not
use SIM cards.
Unbundled Package with No AccessoriesBundled Package with Accessories
1 modem
Note: Package does not include
mounting screws, AC or DC power
supply, and antenna(s).
1 modem
1 antenna (-GP builds have an additional GPS antenna)
1 RS-232 cable
1 USB cable
1 GPIO cable
1 power supply (-GP builds do not include power supply)
Note: Package does not include mounting screws
MultiModem®iCell MTCMR User Guide7
SAFETY NOTICES AND WARNINGS
Chapter 2 – Safety Notices and Warnings
General Safety
The device is designed for and intended to be used in fixed and mobile applications. Fixed means the device is
physically secured at one location and cannot be easily moved to another location. Mobile means the device is
used in other than fixed locations.
CAUTION: Maintain a separation distance of at least 20 cm (8 inches) between the transmitter’s antenna and
the body of the user or nearby persons. The device is not designed for or intended to be used in portable
applications within 20 cm (8 inches) of the user’s body.
Attention: Maintenir une distance d'au moins 20 cm (8 po) entre l'antenne du récepteur et le corps de
l'utilisateur ou à proximité de personnes. Le modem n'est pas conçu pour, ou destinés à être utilisés dans les
applications portables, moins de 20 cm du corps de l'utilisateur.
Radio Frequency (RF) Safety
Due to the possibility of radio frequency (RF) interference, it is important that you follow any special regulations
regarding the use of radio equipment. Follow the safety advice given below.
Operating your device close to other electronic equipment may cause interference if the equipment is
inadequately protected. Observe any warning signs and manufacturers’ recommendations.
Different industries and businesses restrict the use of cellular devices. Respect restrictions on the use of
radio equipment in fuel depots, chemical plants, or where blasting operations are in process. Follow
restrictions for any environment where you operate the device.
Do not place the antenna outdoors.
Switch OFF your wireless device when in an aircraft. Using portable electronic devices in an aircraft may
endanger aircraft operation, disrupt the cellular network, and is illegal. Failing to observe this restriction
may lead to suspension or denial of cellular services to the offender, legal action, or both.
Switch OFF your wireless device when around gasoline or diesel-fuel pumps and before filling your vehicle
with fuel.
Switch OFF your wireless device in hospitals and any other place where medical equipment may be in use.
Sécurité relative au bâti
Lors de l'installation de l'unité dans une enceinte pouvant en héberger plusieurs, suivez la procédure d'installation
du fabricant de l'enceinte.
Note: La température ambiante à l'intérieur du bâti ne doit pas dépasser 40° Celsius.
Ne placez pas l'unité directement sur le dessus ou en dessous d'un autre équipement.
Si l'unité est installée dans une enceinte pouvant en héberger plusieurs, veillez à ce que l'air circule
correctement dans le bâti afin que la température ambiante maximale recommandée (40° C) ne soit pas
dépassée.
Veillez à ce que l'unité soit correctement mise à la terre en vérifiant la fiabilité du raccordement de terre
lorsque l'unité est installée dans un bâti.
Si une multiprise est utilisée, veillez à ce qu'elle fournisse une mise à la terre appropriée à l'appareil qui y
est branché.
8MultiModem®iCell MTCMR User Guide
SAFETY NOTICES AND WARNINGS
Lors de l'installation de l'équipement dans un bâti, veillez à ce que la charge mécanique soit homogène de
sorte à éviter toute situation potentiellement dangereuse. Le bâti doit supporter le poids de l'ensemble des
équipements qu'il contient.
Assurez-vous que le circuit d'alimentation principale est capable de gérer la charge de l' équipement.
Consultez l'étiquette d'alimentation sur l'équipement pour connaître les spécifications relatives aux charges.
Cet équipement ne doit être installé que par un technicien de maintenance dûment qualifié. Ne raccordez
des circuits que s'ils sont du même type: raccordez un circuit STBT (Secondaire Très Basse Tension) à un
autre circuit STBT et un circuit RT (Réseau de télécommunications) à un autre circuit RT.
Interference with Pacemakers and Other Medical Devices
Potential interference
Radio frequency energy (RF) from cellular devices can interact with some electronic devices. This is
electromagnetic interference (EMI). The FDA helped develop a detailed test method to measure EMI of implanted
cardiac pacemakers and defibrillators from cellular devices. This test method is part of the Association for the
Advancement of Medical Instrumentation (AAMI) standard. This standard allows manufacturers to ensure that
cardiac pacemakers and defibrillators are safe from cellular device EMI.
The FDA continues to monitor cellular devices for interactions with other medical devices. If harmful interference
occurs, the FDA will assess the interference and work to resolve the problem.
Precautions for pacemaker wearers
If EMI occurs, it could affect a pacemaker in one of three ways:
Stop the pacemaker from delivering the stimulating pulses that regulate the heart's rhythm.
Cause the pacemaker to deliver the pulses irregularly.
Cause the pacemaker to ignore the heart's own rhythm and deliver pulses at a fixed rate.
Based on current research, cellular devices do not pose a significant health problem for most pacemaker wearers.
However, people with pacemakers may want to take simple precautions to be sure that their device doesn't cause
a problem.
Keep the device on the opposite side of the body from the pacemaker to add extra distance between the
pacemaker and the device.
Avoid placing a turned-on device next to the pacemaker (for example, don’t carry the device in a shirt or
jacket pocket directly over the pacemaker).
Vehicle Safety
When using your device in a vehicle:
Do not use this device while driving.
Respect national regulations on the use of cellular devices in vehicles.
If incorrectly installed in a vehicle, operating the wireless device could interfere with the vehicle’s
electronics. To avoid such problems, use qualified personnel to install the device. The installer should verify
the vehicle electronics are protected from interference.
Using an alert device to operate a vehicle’s lights or horn is not permitted on public roads.
MultiModem®iCell MTCMR User Guide9
SAFETY NOTICES AND WARNINGS
UL evaluated this device for use in ordinary locations only. UL did NOT evaluate this device for installation in
a vehicle or other outdoor locations. UL Certification does not apply or extend to use in vehicles or outdoor
applications.
User Responsibility
Respect all local regulations for operating your wireless device. Use the security features to block unauthorized use
and theft.
Device Maintenance
Do not attempt to disassemble the device. There are no user serviceable parts inside.
When maintaining your device:
Do not misuse the device. Follow instructions on proper operation and only use as intended. Misuse could
make the device inoperable, damage the device and/or other equipment, or harm users.
Do not apply excessive pressure or place unnecessary weight on the device. This could result in damage to
the device or harm to users.
Do not use this device in explosive or hazardous environments unless the model is specifically approved for
such use. The device may cause sparks. Sparks in explosive areas could cause explosion or fire and may
result in property damage, severe injury, and/or death.
Do not expose your device to any extreme environment where the temperature or humidity is high. Such
exposure could result in damage to the device or fire. Refer to the device specifications regarding
recommended operating temperature and humidity.
Do not expose the device to water, rain, or spilled beverages. Unless the device is IP67 rated, it is not
waterproof. Exposure to liquids could result in damage to the device.
Do not place the device alongside computer discs, credit or travel cards, or other magnetic media. The
information contained on discs or cards may be affected by the device.
Using accessories, such as antennas, that MultiTech has not authorized or that are not compliant with
MultiTech's accessory specifications may invalidate the warranty.
If the device is not working properly, contact MultiTech Technical Support.
10MultiModem®iCell MTCMR User Guide
LEDS, CONNECTORS, AND SPECIFICATIONS
Chapter 3 – LEDs, Connectors, and Specifications
Front
MTCMR-E1, -G2, -H5MTCMR-C1, -C2, -EV2, -EV3
LEDs
LEDDescription
TDTransmit Data: Lights when device transmits data. Not valid while in USB mode.
RDReceive Data: Lights when device receives data. Not valid while in USB mode.
CDCarrier Detect: Lights when there is a data connection. Not valid while in USB mode.
LSLink Status: LED behavior depends on model.
H5, C2, EV3, and EV2
models
Continuous ON indicates
device is powered on and
registered on the network.
Slow flashing (5 seconds)
indicates device is on and
searching for a network.
Fast flashing (0.3 seconds)
indicates device is
transmitting or receiving.
G2 and C1 modelsE1 model
Continuous ON indicates
device is not registered on the
network.
Flashing at 200 ms on / 2 sec
indicates registration on
network.
Flashing at 200 ms on / 600
ms off indicates it is registered
on a network and
communication is in progress.
Note: Set AT^SSYNC to 1 for
the following default LED
timings:
Continuous ON indicates connected to
remote party (CSD call).
Flashing at 600 ms on/600 ms off is
limited network service: No SIM card
inserted or no PIN entered, or network
search in progress or ongoing user
authentication, or network login in
progress.
Flashing at 75 ms on/3 sec off is idle
mode: Registered to the GSM network
(monitoring control channels and user
interactions). No call is in progress.
MultiModem®iCell MTCMR User Guide11
LEDS, CONNECTORS, AND SPECIFICATIONS
LEDDescription
OFF indicates device is
turned off or not powered.
TRTerminal Ready: Indicates a readiness signal from the PC.
PWR/GPSPower: Lights device has DC power.
GPS: If device has valid GPS signal, LED blinks at 1 second ON and 0.5 second OFF. If invalid GPS
signal, LED is solid.
SignalALL OFF – Unit is off, not registered on a network or has an extremely weak signal (0 < =
RSSI < 6).
1 Bar ON – Very weak signal (7 < = RSSI < 14)
1 and 2 Bars ON – Weak signal (15 < = RSSI < 23)
1, 2, and 3 Bars ON – Good signal (24 < = RSSI < 31)
OFF indicates device is turned
off or in download mode.
Flashing at 75 ms on/ 75 ms off/75
ms on/3 sec off indicates one or more
GPRS contexts activated.
Flashing at 500 ms on/ 25 ms off
indicates packet switched data
transfer in progress.
OFF indicates ME is in one of the
following modes: power down mode,
airplane mode, non-cyclic sleep mode
with no temporary wake-up event in
progress.
Back
MTCMR No GPSMTCMR with GPS
12MultiModem®iCell MTCMR User Guide
MTCMR-H5 Specifications
CategoryDescription
General
PerformanceHSPA+
Frequency BandsPenta band 850/900/1700/1900/2100 MHz
Speed
Packet DataHSDPA data service of up to 21.0 Mbps
HSUPA data service of up to 5.76 Mbps
Physical Description
Weight0.45 lbs. (200 g)
Dimensions3.1 in x 4.9 in x 1.1 in (7.9 cm x 12.4 cm x 2.8 cm)
Connectors
Cellular50 ohm SMA (female connector)
LEDS, CONNECTORS, AND SPECIFICATIONS
RS-232DE9
GPIO6 pin 2x3 style
Power2.5mm miniature (screw-on)
USBType B
SIM HolderStandard 1.8V and 3V
Environment
Operating Temperature -22° to 158° F (-30° to 70° C)
Humidity20%-90% relative humidity, non-condensing
Power Requirements
Voltage9V to 32V DC
SMS
SMSPoint-to-Point messaging
Text and PDU
Cell broadcast
Certifications and Compliance
EMC ComplianceFCC Part 15 Class B
1
EN55022 Class B
MultiModem®iCell MTCMR User Guide13
LEDS, CONNECTORS, AND SPECIFICATIONS
CategoryDescription
Radio ComplianceFCC Part 22
FCC Part 24
RSS 132
RSS 133
EN 301 511
EN 301 489-1
EN 301 489-3 (GPS models only)
EN 301 489-7
EN 301 489-24
EN 301 908
AS/ACIF S042.1, S042.3
Safety ComplianceUL/cUL 60950-1 2nd Ed
IEC60950-1 2nd Ed am.1
Network CompliancePTCRB
AT&T
1
UL Listed at 40° C, limited by power supply. UL Certification does not apply or extend to an ambient above 40° C
and has not been evaluated by UL for ambient greater than 40° C. “UL has evaluated this device for use in ordinary
locations only. Installation in a vehicle or other outdoor locations has not been evaluated by UL. UL Certification
does not apply or extend to use in vehicles or outdoor applications or in ambient above 40° C.”
MTCMR-EV3 Specifications
CategoryDescription
General
PerformanceEV-DO Rev A
Frequency BandsDual band 900/1800 MHz
Speed
Packet DataUp to 3.1M downlink and 5.76M bps uplink
Physical Description
Weight0.45 lbs. (200 g)
Dimensions3.1 in x 4.9 in x 1.1 in (7.9 cm x 12.4 cm x 2.8 cm)
Connectors
Cellular50 ohm SMA (female connector)
RS-232DE9
GPIO6 pin 2x3 style
14MultiModem®iCell MTCMR User Guide
CategoryDescription
Power2.5mm miniature (screw-on)
USBType B
Environment
Operating Temperature -22° to 185° F (-30° to 85° C)
1
Humidity20%-90% relative humidity, non-condensing
Power Requirements
Voltage9V to 32V DC
SMS
SMSPoint-to-Point messaging
Text and PDU
Cell broadcast
Certifications and Compliance
LEDS, CONNECTORS, AND SPECIFICATIONS
EMC ComplianceFCC Part 15 Class B
EN55022 Class B
EN55024
Radio ComplianceFCC Part 22
FCC Part 24
Safety ComplianceUL/cUL 60950-1 2nd Ed
IEC60950-1 2nd Ed am.1
1
UL Listed at 40° C, limited by power supply. UL Certification does not apply or extend to an ambient above 40° C
and has not been evaluated by UL for ambient greater than 40° C. “UL has evaluated this device for use in ordinary
locations only. Installation in a vehicle or other outdoor locations has not been evaluated by UL. UL Certification
does not apply or extend to use in vehicles or outdoor applications or in ambient above 40° C.”
MTCMR-EV2 Specifications
CategoryDescription
General
PerformanceEV-DO Rev A backwards compatible to EV-DO Rev 0 and CDMA2000 1xRTT
Frequency BandsDual band 800/1900 MHz
Speed
Packet DataUp to 3.1 Kbps download and 1.8 Kbps upload.
Circuit Switched DataIS-95A, IS-95B up to 14.4K bps
Physical Description
Weight0.45 lbs. (200 g)
MultiModem®iCell MTCMR User Guide15
LEDS, CONNECTORS, AND SPECIFICATIONS
CategoryDescription
Dimensions3.1 in x 4.9 in x 1.1 in (7.9 cm x 12.4 cm x 2.8 cm)
Connectors
Cellular50 ohm SMA (female connector)
RS-232DE9
GPIO6 pin 2x3 style
Power2.5mm miniature (screw-on)
USBType B
Environment
Operating Temperature -22° to 185° F (-30° to 85° C)
1
Humidity20%-90% relative humidity, non-condensing
Power Requirements
Voltage9V to 32V DC
SMS, Wi-Fi, Bluetooth
SMSPoint-to-Point messaging
Text and PDU
Certifications and Compliance
EMC ComplianceFCC Part 15 Class B
EN55022 Class B
Radio ComplianceFCC Part 22
FCC Part 24
Safety ComplianceUL 60950-1 2nd Ed
IEC60950-1 2nd Ed am.1
1
UL Listed at 40° C, limited by power supply. UL Certification does not apply or extend to an ambient above 40° C
and has not been evaluated by UL for ambient greater than 40° C. “UL has evaluated this device for use in ordinary
locations only. Installation in a vehicle or other outdoor locations has not been evaluated by UL. UL Certification
does not apply or extend to use in vehicles or outdoor applications or in ambient above 40° C.”
16MultiModem®iCell MTCMR User Guide
LEDS, CONNECTORS, AND SPECIFICATIONS
MTCMR-G2 Specifications
CategoryDescription
General
PerformanceGPRS: Class 10
Frequency BandsQuad-band GSM/GPRS/EDGE: 850/900/1800/1900 MHz
Speed
Packet DataUp to 85.6K bps, coding schemes CS1 to CS4
Circuit Switched DataUp to 14.4 Kbps transparent and non-transparent
Physical Description
Weight0.45 lbs. (200 g)
Dimensions3.1 in x 4.9 in x 1.1 in (7.9 cm x 12.4 cm x 2.8 cm)
Connectors
Cellular50 ohm SMA (female connector)
RS-232DE9
GPIO6 pin 2x3 style
Power2.5mm miniature (screw-on)
USBType B
SIM HolderStandard 1.8V and 3V
Environment
Operating Temperature -40° to 185° F (-40° to 85° C)
Humidity20%-90% relative humidity, non-condensing
Power Requirements
Voltage9V to 32V DC
SMS, Wi-Fi, Bluetooth
SMSPoint-to-Point messaging
Text and PDU
Cell broadcast
Certifications and Compliance
EMC ComplianceFCC Part 15 Class B
1
EN55022 Class B
MultiModem®iCell MTCMR User Guide17
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