Multitech MT5634MU, MultiMobile USB MT5634MU Quick Start Manual

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Model MT5634MU

Portable USB Modem

Quick Start Guide

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MT5634MU Quick Start Guide

Quick Start Guide

82097005L Revision F

MultiMobile

USB

(Model MT5634MU)

Patents & Trademarks

This Product is covered by one or more of the following U.S. Patent Numbers:

5.301.274; 5.309.562; 5.355.365; 5.355.653; 5.452.289; 5.453.986

. Other

Patents Pending. MultiMobileUSB is a trademark and the Multi-Tech logo is a registered trademark of Multi-Tech Systems, Inc. Windows® and Windows 2000®

are registered trademarks of Microsoft.

Record of Revisions

Rev. D 03/18/03 Changed information about the kit contents. Added

installation of Windows XP drivers.

Rev. E 04/02/04 Changed the format and removed the Contents list from the

cover page.

Rev. F 05/03/07 Revised tech support listing

World Headquarters

Multi-Tech Systems, Inc.

2205 Woodale Drive

Mounds View, Minnesota 55112 U.S.A.

(763) 785-3500 or (800) 328-9717

U. S. FAX 763-785-9874

Technical Support (800) 972-2439

Internet Address: http://www.multitech.com

Technical Support

Country By Email By Phone

France: [email protected] +(33) 1-64 61 09 81 Europe, Asia and Africa: [email protected] +(44) 118 959 7774 U.S., Canada and all others: [email protected] (800) 972-2439

or (763) 717-5863

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Introduction

Safety Warnings

1. Never install telephone wiring during a lightning storm.

2. Never install a telephone jack in wet locations unless the jack is specifically designed for wet locations.

3. This product is to be used with UL and cUL listed PCs.

4. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

5. Use caution when installing or modifying telephone lines.

6. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electrical shock from lightning.

7. Do not use a telephone in the vicinity of a gas leak.

8. To reduce the risk of fire, use only 26 AWG telecommunication line cord.

Introduction

This Quick Start Guide will help you unpack, install, test, and use your Multi-Tech MT5634MU modem.

Product Description

The MT5634MU is a V.90 Plug-and-Play data/FAX modem that transmits 56kbps downstream and 33.6 kbps upstream. It can be automatically configured for operation in nearly any country’s phone system with Multi-

Tech’s Global Wizard.

Figure 1. MT5634MU

A detailed MT5634MU User Guide is provided with your unit and at http:/ /www.multitech.com. From the MTS homepage, click Support | Manuals

| MultiMobileUSB and choose MT5634MU to download the .pdf file.

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MT5634MU Quick Start Guide

Unpacking your MT5634MU

. S

. A

Quick Start Guide

Four USB V.90 Modems

rio

Software

Figure 2. Unpacking

Installation Steps

Step 1: Connecting the Modem to Your System

Connect the MT5634MU to your computer’s USB port and connect the telephone line to your MT5634MU and a telephone wall jack.

Figure 3. Modem connections

USB Connection

Plug the USB cable connector on the modem into a USB port connector on your computer.

Line Connection

Plug one end of the phone cable into the modem’s LINE jack, and the other end into a phone line wall jack.

Note: The Federal Communications Commission (FCC), and Industry Canada impose certain restrictions on equipment connected to public telephone systems. See the User Guide for more information.

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Installation

Step 2: Installing the Modem

The MT5634MU is compatible with Windows XP, 2000, ME, 98, and some versions of Windows 95.

Installation in Windows XP

1. Power up your Windows XP system.

2. If you have not already done so, make all the necessary connections, including connecting the modem to an available USB port.

3. Insert the MultiModem USB CD into your CD drive.

4. Windows will detect that the new modem is present and launch the Update Device Driver Wizard dialog box.

5. Choose Install from a list or specific location (Advanced), and click Next.

6.Select Don’t Search. I will choose the driver to install, and click

Next.

7. Click the Have disk button. Browse to x:\Drivers\WinXP. Select the file there and click OK. (x denotes your CD drive letter).

8. When the pop-up window comes up explaining that the driver is not digitally signed, click Continue anyway to finish the installation.

NOTE:

This Microsoft operating system searches for a digital signature when you install any new hardware. If a "Digital Signature Not Found" screen appears, simply click the YES button to continue installation. Although Multi-Tech submits all eligible products to Microsoft for certification, the turn-around time is subject to many factors. Not having a digital signature does not affect product performance in any way.

Installation in Windows 2000

1. Power up your Windows 2000 system.

2. If you have not already done so, connect the MT5634MU to

your computer’s USB port and connect the telephone line to your MT5634MU and a telephone wall jack.

3. Windows will detect that the new modem is present, indicate

that it's in the process of installing, and then launch the Found New Hardware Wizard. The Welcome screen appears first. Click Next.

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MT5634MU Quick Start Guide

4. The Install Hardware Device Drivers screen appears indicating

that the wizard will install the hardware device drivers. Verify that the "Search for a suitable driver for my device (recommended)" is selected, and then click Next >.

5. The Locate Driver Files screen appears asking where you want

Windows to search for driver files. Verify that the “Specify a location” option is the

only

one selected, place the MT5634MU Installation CD into your CD drive, and click Next.

6. The next screen tells you to “Insert the manufacturer’s installation disk into the drive selected and then click OK.” Click the Browse button (when prompted to insert a disk into drive A:\, click Cancel). Navigate to your computer’s CD drive.

Select the folder DRIVERS\WIN 2000. Select the file MDMMTUSB.INF and click Open.

7. Then the Driver Files Search Results screen appears indicating that Windows has found the proper driver from the MT5634MU CD. Click Next to install the selected driver.

8. The Digital Signature Not Found dialog box is displayed. Click

Yes to continue with the installation. NOTE:

9. A Copying Files screen appears briefly. After the files have been copied to your PC, a Found New Hardware Wizard screen appears indicating that Windows has finished installing the driver. Click Finish to complete the installation and exit the wizard.

After installation is complete, you should test the operation of your new MT5634MU by registering it. Key in the URL given below and follow the on-line instructions at: http://www.multitech.com/register

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Installation

Installation in Windows ME

The MT5634MU driver files for Windows ME are installed in two groups, as described below. The installation wizard begins by installing certain driver files. At that point, Windows ME detects the modem as a new device. Then the installation wizard runs again to install the remaining driver files.

1. Power up your Windows ME computer.

2. Connect the MT5634MU to your computer’s USB port. Then connect one end of the provided telephone line cord to your MT5634MU and the other end to a telephone wall jack.

3. Windows ME will detect that the new modem is present and launch the Add New Hardware Wizard.

Place the MT5634MU CD into the CD drive of your PC. The first Add New Hardware Wizard screen displays the message “What would you like to do?” Choose “Specify the location of the driver (Advanced)” and click Next.

4. At the Add New Hardware Wizard screen “Windows will search for new drivers ...”, uncheck the “Removable Media” button (if necessary) and check “Specify a location.”

5. Click the Browse button and navigate to the Windows ME subfolder of the Drivers folder on the MT5634MU CD. Then click OK. Click Cancel if it prompts you for a floppy disk.

6. The Add New Hardware Wizard the “Windows driver file search ...” screen appears. Click Next.

7. Transient progress screens will appear while files are being copied. After the files have been copied to your PC, an Add New Hardware Wizard screen will appear indicating that Windows has finished installing this the first of two drivers.

Click Finish. The wizard will close.

8. Windows ME will now detect an “Unknown Device” and begin another Add New Hardware Wizard, again asking “What would you like to do?” Choose “Specify the location of the driver (Advanced)” and click Next.

9. At the next screen (Add New Hardware Wizard “Windows will search for new drivers...” screen), uncheck the “Removable Media” button and check “Specify a location.” Click Next.

10. Transient screens will appear while files are being copied. The Add New Hardware Wizard “Windows driver file search...” screen will appear. Click Next.

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MT5634MU Quick Start Guide

11. After files have been copied, a completion screen will appear. Click Finish to complete the installation of this the second driver. The wizard will close.

12. Remove the MT5634MU CD from the computer’s CD drive.

13. Test the operation of your modem by registering it online at http://www.multitech.com/register.

Installation in Windows 98

1. Power up your Windows 98 system.

2. If you have not already done so, connect the MT5634MU to your computer’s USB port and connect the telephone line to your MT5634MU and a telephone wall jack.

3. Windows will detect that the new modem is present and launch the Add New Hardware Wizard. The first screen indicates that the wizard will search for a USB driver.

4. Place the MT5634MU CD into your CD drive and click Next to proceed with the installation.

5. The Add New Hardware Wizard dialog box displays with the message “What do you want Windows to do?” Verify that the “Search for the best driver for your device (Recommended)” option is selected and click Next.

6. The Add New Hardware Wizard dialog box appears with the message “Windows will search for a new driver.. .” Verify that the “CD-ROM drives” option is selected and click Next.

7. The Add New Hardware Wizard dialog box appears indicating that Windows has found an updated driver for this device. Verify that the “Updated driver (Recommended)” option is selected and click Next.

8. The Add New Hardware Wizard dialog box appears indicating Windows will select the proper driver from the CD and verify the information. Click Next to install the selected driver.

9. After the files have been copied to your PC, an Add New Hardware Wizard screen appears indicating that Windows has finished installing the driver. Click Finish to complete the installation and exit the wizard. The TR LED on your modem will light when the installation is complete. Remove the CD.

After installation, you should test the operation of the MT5634MU by registering it. Key in the URL given below and follow the on-line

instructions:

http://www.multitech.com/register

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Installation

Installation in Windows 95

Only certain versions of Windows 95 offer support for USB peripherals. If you are unsure if your Win95 system supports USB, a free USB evaluation utility is available from the Shopping Bag page at http://www.usb.org. Just download the utility (287K) and run the .exe application. It will determine if you have USB support.

Note: Dialog boxes for the Windows 95 installation are not shown because they may vary depending on the version of Windows 95 being used.

If you would like to install your MT5634MU in Windows 95, perform the following steps.

1. Insert the MT5634MU Installation CD into your CD drive.

2. If you have not already done so, connect the MT5634MU to your computer’s USB port and connect the telephone line to your MT5634MU and a telephone wall jack.

3. Windows will detect that the new modem is present and launch the Update Device Driver Wizard dialog box. Click Next to proceed with the installation.

4. The Update Device Driver Wizard dialog box appears indicating that Windows has searched for the driver on X:\ (“X” represents CD drive) and, when identified, displays the driver name for verification. Verify that the correct name is displayed and click Finish to install the driver.

5. Windows prompts you to insert a CD. Since you have already inserted the CD, simply click OK to continue.

6. The Copy Files ... dialog box is displayed. In the Copy files from field, choose X:\ from the drop-down list and click OK. (X denotes the drive letter of your CD drive.)

7. When driver installation is finished, a completion message will appear, the TR LED on your modem will light, and the wizard will exit. At this time your installation is complete. Remove the CD from the computer.

After installation is complete, you should test the operation of your new MT5634MU by registering it. Key in the URL given below and

follow the on-line instructions:

http://www.multitech.com/register

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MT5634MU Quick Start Guide

Step 3: Installing Data Communications Software

Data communications software is designed to send and receive messages about the operation of your modem. Multi-Tech includes PhoneTools communications software with your modem. However, the modem will work with most data communications software packages. To install PhoneTools, insert the Installation CD into the CD-ROM drive and click on the PhoneTools icon. You will be asked to choose your language. The software will be loaded automatically onto your PC.

Step 4: Country Configuration with Global Wizard

Different countries have different requirements for how modems must function. Therefore, before you use the modem, you must configure it to match the defaults of the country in which you are using it. You can configure the MT5634MU either manually using AT commands (see User Guide), or with the Global Wizard, as described below.

The Global Wizard configuration utility is recommended for computers running Windows 95/98/ME/2000/XP. The Global Wizard can configure your modem for a specific country with just a few mouse clicks.

1. Insert the MT5634MU CD into the CD-ROM drive. The Autorun dialog box appears.

2. Click Initial Setup and Country Selection. The Global Wizard dialog box appears. Click Next.

3. View the Global Wizard as it searches for your modem and identifies it. Click Next.

4. Select the country in which the modem will be used, and then click Next.

5. Review your choice of country. If it is correct, click Next to configure the modem.

6. When Global Wizard announces that the parameters have been set, click Finish to exit.

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82097005L