Multitech MTS2EA, MultiConnect SE User Manual

MultiConnect™ SE

Serial-to-Ethernet Device Server

User Guide

MultiConnect™ SE User Guide
Serial-to-Ethernet Device Server (MTS2EA & MTS2EA-R)

PN S000344E, Version E
Copyright

This publication may not be reproduced, in whole or in part, without prior expressed written permissio n from Multi­Tech Systems, Inc. All rights reserved.
Copyright © 2003-8, by Multi-Tech Systems, Inc.

Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and specifically
disclaims any implied warranties of merchantability or fitness for any particular purpose. F urthermore, Multi-Tech
Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof
without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.

Revisions

Revision Level Date Description

A 05/17/04 Initial release for the Serial-to-Ethernet Adapter.
B 07/12/04 Changed the Installation chapter. Chapter 9 correction of the Data-bits to

Stop-bits.

C 10/15/04 Added new features (FTP Client, SNMP Agent, SMTP Client, MCSI AG

Server, HTTP Server, RAW TCP/UDP Socket Interface). Changed package
contents and connection drawings.

D 05/11/05 Added more graphics to Connections sections. Added more power pin text. .

Removed the Command Line Interface section and the Application
Examples from this document. Users should see the the common Command
Line Interface and Application Examples (S000278x).

E 01/30/08 Updated the T echn ical Support section. Changed the panel mounting screw

separation measurement. Updated the Warranty and Repairs Statement.
Added the WEEE Directive.

Trademarks

MultiConnect is a trademark of Multi-Tech Systems, Inc. The Multi-Tech logo is a registered trademark of Multi-T ech
Systems, Inc..
All other products or technologies are the trademarks or registered trademarks of their respective holder s.

Patents

This device is covered by one or more of the following patents: 6,031,867; 6,012,113; 5,628,030; 5,450,425. Other
patents pending.

World Headquarters

Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112
Phone: [phone] or 800-328-9717
Fax: [phone]
Internet Address: http://www.multitech.com

Technical Support
Country By Email By Phone

Europe, Middle East, Africa: [e-mail] [phone]
U.S., Canada, all others: [e-mail] 800-972-2439 or
763 717-5863

Multi-Tech Systems, Inc. Serial-to-Ethernet Device Server User Guide (S000344E) 2

Table of Contents

Table of Contents

Chapter 1 – Product Description & Specifications.................................................................................. 4

Product Description....................................................................................................................................................4

Applications................................................................................................................................................................4

Product Builds Available ............................................................................................................................................5

Package Contents......................................................................................................................................................5

Handling Precautions.................................................................................................................................................5

Specifications.............................................................................................................................................................6

LED Indicators............................................................................................................................................................8

Chapter 2 – Installation...............................................................................................................................9

Attaching the MultiConnect to a Fixed Location.........................................................................................................9

Installation................................................................................................................................................................10

Chapter 3 – Managing and Configuring the MultiConnect ..................................................................12

Two Ways to Login...................................................................................................................................................12

About Data Mode and Command Mode...................................................................................................................12

Device Port...............................................................................................................................................................12

Chapter 4 – AT Commands......................................................................................................................13

Chapter 5 – Auto-Discovery Manager..................................................................................................... 14

Introduction ..............................................................................................................................................................14

Chapter 6 – Upgrading the Firmware and Flash....................................................................................17

Upgrading the Firmware...........................................................................................................................................17

Using Windows TFTP to Upgrade............................................................................................................................17

Obtaining the Latest Firmware Version....................................................................................................................17

Upgrading the Flash.................................................................................................................................................18

Appendix A – Regulatory Information ....................................................................................................19

Appendix B – Warranty and Service.......................................................................................................20

Appendix C – WEEE Directive (Waste Electrical and Electronic Equipment) ....................................22

Introduction ..............................................................................................................................................................22

Instructions for Disposal of WEEE by Users in the European Union........................................................................22

Index...........................................................................................................................................................23

Multi-Tech Systems, Inc. Serial-to-Ethernet Device Server User Guide (S000344E) 3

Chapter 1 – Product Description & Specifications

Chapter 1 – Product Description &

Specifications

Product Description

The MultiConnect device server is a complete, ready to deploy serial-to-Ethernet device server for conne c ting legacy
devices to an IP network for remote monitoring, control and configuration. The MultiConnect provides a high
performance Ethernet bridge as well as a complete TCP/IP protocol stack. MultiConnect can make your existing and
next generation device, machine, or system IP-ready while you focus on developing its core features.

Serial-to-Ethernet Technology. MultiConnect provides the powerful ability to IP-enable legacy serial devices

allowing more options for data acquisition, device management, and industrial control than would otherwise be
available. The MultiConnect includes a processor, operating system, TCP/IP stack, Web server, and a network
connection to provide a complete serial-to-Ethernet bridge.

Internet-Enable Any Device. MultiConnect allows you to network-enable virtually any serial device. Using

embedded Internet protocols and a connection to an IP network, MultiConnect sends and receives data over the
Internet or Intranet connection.

Reduces Development Time. MultiConnect can make your existing and next generation serial device IP-ready

without requiring hardware changes to its design. MultiConnect actually provides faster time-to-market because it
relieves the burden and expense of writing and maintaining Internet applications. The complete, ready-to-integrate
MultiConnect device server allows you to enhance your product while you focus on deve loping its core features.

Management and Configuration. MultiConnect has several means of management and configuration built into the

design. It supports remote configuration, which means you can have central site setup and control of the remote
Adapters via the command line interface or telnet.

Applications

The MultiConnect device servers will IP-enable any device to provide remote monitor ing, control and configuration of
any system. The solution is ideal for the following applications:

• Appliances

• ATM terminals

• Credit card and check verification systems

• Data collection

• Gas pumps

• Industrial and medical remote monitoring systems

• Point-of-sale terminals

• Remote diagnostics

• Remote metering

• Security systems

• Ticketing machines

• Vending/gaming machines

• And more…..

Multi-Tech Systems, Inc. Serial-to-Ethernet Device Server User Guide (S000344E) 4

Chapter 1 – Product Description & Specifications

Product Builds Available

Product Description Region

MTS2EA
MTS2EA-R

Note: The MTS2EA-R (RS-232 Powered) requires power to be supplied

into Pin 6 of the female DB9.

Serial-to-Ethernet + IP (Externally Power) Global
Serial-to-Ethernet + IP (RS-232 Power) Global

Package Contents

• One MultiConnect Serial-to-Ethernet Device Server

• One universal power supply with power cord included (included for the MTS2EA build; not included for the

MTS2EA-R build)

• One RS-232 cable

• One mounting bracket

• Four adhesive-backed rubber feet (table-top mounting)

• One Quick Start Guide

• One MultiConnect CD

Handling Precautions

All devices must be handled with certain precautions to avoid damage due to the accumulation of static charge.
Although input protection circuitry has been incorporated into the devices to minimize the effect of this static buildup,
proper precautions should be taken to avoid exposure to electrostatic discharge during handling and mounting.

Multi-Tech Systems, Inc. Serial-to-Ethernet Device Server User Guide (S000344E) 5

Chapter 1 – Product Description & Specifications

Specifications

Category Description
Memory

Flash Memory
Protocols Supported

WAN Interface
Serial Interface
Data Formats
Data Rates
Flow Control
Management
Security
System Software

LEDs
Ethernet
Power Requirements With External Power (MTS2EA) Power Consumption

Operating Temperature
Storage Temperature

Physical Dimensions

Certifications Safety Certifications:

8 MEG
2 MEG
ARP, DHCP, Telnet, UDP, TFTP, PPP, HTTP, SMTP, POP3, FTP, SNTP, RAW

UDP/TCP, ICMP, IP, TCP, SNMP
10/100BaseT Ethernet
Standard DCE Serial
Serial, binary, asynchronous
300; 1200; 2400; 4800; 9600; 19200; 38400; 57600; 115200; 230400 bps
RTS/CTS (hardware)
Serial; Telnet; Web
Username and password authentication using local database
Flash ROM standard: downloadable from a TCP/IP host (TFTP) or Xmodem via

Serial
Link, Activity, Speed, Status, Power
IEEE 802.3

@ 9V DC: Typical 250mA Maximum 305mA

With RS-232 Power (MTS2EA-R) Power Consumption

@ 5V DC: T ypical 190mA Maximum 245mA
@ 10V DC: Typical 100mA Maximum 120mA
@ 15V DC: Typical 69mA Maximum 83mA
@ 20V DC: Typical 54mA Maximum 65mA
@ 25V DC: Typical 45mA Maximum 55mA

32° to +104°F (0° to 40°C); humidity range 25-85% (non-condensing)

-40°C to +85°C

3.5" w x 2.1" h x 0.98" d; 3.4 oz.

8.8 cm x 5.3 cm x 6 cm; 96 g

UL60950
cUL60950
EN60950
ACA TS001 / AS 3260

EMC Safety Approvals:

FCC Part 15 Class A
EN55022
EN55024

CE Marked

Multi-Tech Systems, Inc. Serial-to-Ethernet Device Server User Guide (S000344E) 6

Category Description
Intelligent Features

High performance 10/100BaseT Ethernet bridge
Half duplex or full duplex support on the WAN interface
256 frame buffer
Stores 10,000 MAC addresses
Automatically learns MAC addresses
Serial interface supports DTE speeds to 230K bps
External and RS-232 power options
High performance processor runs the protocols
Command line interface
Flash memory to update firmware with the latest enhancements
Flexible IP protocol stack
Compact, rugged industrial chassis design with desktop or panel mounting
Two-year warranty

Software Features

Internet Applications

DHCP Client:

Telnet Server:

Telnet Client:

UDP Server:

UDP Client:

Terminal Server:

TFTP Server:

SMTP Client:

SNMP Agent:

RAW UDP/TCP Socket Support via Serial:

POP3 Client:

HTTP Server:

FTP Client:

Chapter 1 – Product Description & Specifications

Request IP address for Ethernet Interfaces
Command Line Configuration

Auto Dial-out Feature
Command line via custom port (other than standard port 23)

Connect to remote Telnet Server
Serial Auto Dial-in Feature

Auto Dialout Feature with UDP Server support
Serial Auto Dial-in Feature with UDP Client support
Network to Serial Connectivity

Serial to Network Connectivity
Flash Upgrade
The email client embedded in the MultiConnect sends email to the configur ed

recipients.
Daylight savings mode feature.

The SNMP Agent is used to configure the MultiConnect module or view the
module's configuration or statistics using the SNMP manager compiled with
proprietary MIB.

Commands to simulate the BSD system calls of UDP and TCP which can be
used to build a proprietary protocol on the serial device. Also to switch
between the sockets in a single session.
Supports to open, flush, send, receive, close, view statistics of TCP and UDP
sockets via Serial.
Supports both Client and Server modes for TCP and UDP.

The email client embedded in the MultiConnect receives email from the POP3
Server. This feature is useful for field upgrades. Firmware upgrades can be
sent as attachments.

To host Web pages on behalf of the serial device for monitoring and
configuration of the serial device.
Viewing configuration or statistics support.

FTP Client embedded in the MultiConnect module lists the directory contents
or sends/receives text/binary files to/from a remote server respectively. This
feature is useful for field upgrades, etc. Firmware upgrades can be sent or
received via FTP transfer. It also supports passive mode connection.

Multi-Tech Systems, Inc. Serial-to-Ethernet Device Server User Guide (S000344E) 7