Multitech MultiConnect rCell 100, MultiConnect rCell 100 MTR-H6 User Manual

MultiConnect
MTR-H5 User Guide
®
rCell 100
MULTICONNECT® RCELL 100 SERIES ROUTER USER GUIDE
MultiConnect®rCell 100 Series Router User Guide
Model: MTR-H5
Part Number: S000566 Version: 1.14
Copyright
This publication may not be reproduced, in whole or in part, without the specific and express prior written permission signed by an executive officer of Multi-Tech Systems, Inc. All rights reserved. Copyright © 2015 by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representations or warranties, whether express, implied or by estoppels, with respect to the content, information, material and recommendations herein and specifically disclaims any implied warranties of merchantability, fitness for any particular purpose and non­infringement.
Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.
Legal Notices
The MultiTech products are not designed, manufactured or intended for use, and should not be used, or sold or re-sold for use, in connection with applications requiring fail-safe performance or in applications where the failure of the products would reasonably be expected to result in personal injury or death, significant property damage, or serious physical or environmental damage. Examples of such use include life support machines or other life preserving medical devices or systems, air traffic control or aircraft navigation or communications systems, control equipment for nuclear facilities, or missile, nuclear, biological or chemical weapons or other military applications (“Restricted Applications”). Use of the products in such Restricted Applications is at the user’s sole risk and liability.
MULTITECH DOES NOT WARRANT THAT THE TRANSMISSION OF DATA BY A PRODUCT OVER A CELLULAR COMMUNICATIONS NETWORK WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE, NOR DOES MULTI-TECH WARRANT ANY CONNECTION OR ACCESSIBILITY TO ANY CELLULAR COMMUNICATIONS NETWORK. MULTITECH WILL HAVE NO LIABILITY FOR ANY LOSSES, DAMAGES, OBLIGATIONS, PENALTIES, DEFICIENCIES, LIABILITIES, COSTS OR EXPENSES (INCLUDING WITHOUT LIMITATION REASONABLE ATTORNEYS FEES) RELATED TO TEMPORARY INABILITY TO ACCESS A CELLULAR COMMUNICATIONS NETWORK USING THE PRODUCTS.
Contacting MultiTech
Knowledge Base
The Knowledge Base provides immediate access to support information and resolutions for all MultiTech products. Visit http://www.multitech.com/kb.go.
Support Portal
To create an account and submit a support case directly to our technical support team, visit: https://support.multitech.com.
Support
Business Hours: M-F, 8am to 5pm CT
Country By Email By Phone
Europe, Middle East, Africa: support@multitech.co.uk +(44) 118 959 7774
U.S., Canada, all others: support@multitech.com (800) 972-2439 or (763) 717-5863
Warranty
To read the warranty statement for your product, visit www.multitech.com/warranty.go. For other warranty options, visit www.multitech.com/es.go.
World Headquarters
Multi-Tech Systems, Inc.
2205 Woodale Drive, Mounds View, MN 55112
Phone: (800) 328-9717 or (763) 785-3500
Fax (763) 785-9874
2 MultiConnect®rCell 100 MTR-H5 User Guide
CONTENTS
Contents
Chapter 1 Product Overview .................................................................................................................................... 7
About MultiConnect rCell 100 Series Router................................................................................................................ 7
Documentation ........................................................................................................................................................... 8
Product Build Options ................................................................................................................................................... 8
Descriptions of LEDs...................................................................................................................................................... 9
Side Panel Connectors ................................................................................................................................................ 10
Ethernet LED Descriptions ......................................................................................................................................... 11
Specifications .............................................................................................................................................................. 11
Dimensions.................................................................................................................................................................. 13
Label locations ............................................................................................................................................................ 13
Power Draw................................................................................................................................................................. 15
RF Specifications ......................................................................................................................................................... 15
Chapter 2 Safety Warnings..................................................................................................................................... 16
Lithium Battery ........................................................................................................................................................... 16
ITE Equipment Ordinary Locations (US, Canada, and Europe) ................................................................................. 16
Class I, Division 2, Groups A, B, C, and D Hazardous Locations (US and Canada) .................................................... 16
ATEX (Europe only) ................................................................................................................................................... 17
Hazardous Location Special Considerations ............................................................................................................. 17
Ethernet Ports ............................................................................................................................................................. 17
Radio Frequency (RF) Safety ....................................................................................................................................... 17
Interference with Pacemakers and Other Medical Devices ...................................................................................... 18
Potential interference............................................................................................................................................... 18
Precautions for pacemaker wearers ........................................................................................................................ 18
Notice regarding Compliance with FCC and Industry Canada Requirements for RF Exposure .................................. 18
Chapter 3 Cellular Information............................................................................................................................... 20
Antenna System Cellular Devices................................................................................................................................ 20
HEPTA Antenna Information....................................................................................................................................... 20
Authorized Antenna/Antenna Specifications for Cellular Bands .............................................................................. 20
3G Antenna Requirements/Specifications ............................................................................................................... 20
GPS Antennas Specifications....................................................................................................................................... 21
Bluetooth and Wi-Fi Antennas ................................................................................................................................... 21
Multi-Tech Ordering Information ............................................................................................................................. 21
Antenna Specifications.............................................................................................................................................. 21
Chapter 4 Installing the Router .............................................................................................................................. 22
Installing the Router.................................................................................................................................................... 22
Using Diversity .......................................................................................................................................................... 22
Mounting the Device................................................................................................................................................... 23
MultiConnect®rCell 100 MTR-H5 User Guide 3
CONTENTS
Activating the Account for Wireless Devices ............................................................................................................. 23
Installing the SIM Card ............................................................................................................................................... 23
Setting up Wi-Fi........................................................................................................................................................... 24
Resetting the Device ................................................................................................................................................... 25
Restoring User Defined Settings to the Device .......................................................................................................... 25
Notice for Devices that Use Aeris Radios.................................................................................................................... 25
Chapter 5 Using the Wizard to Configure Your Device............................................................................................ 26
Setting Up Your Device .............................................................................................................................................. 26
Chapter 6 Configuring Your Device......................................................................................................................... 28
Home Page (Dashboard) ............................................................................................................................................. 28
Configuring IP Address and DNS Information for LAN ............................................................................................... 29
Configuring WAN Failover Priority .............................................................................................................................. 29
Editing Failover Configuration................................................................................................................................... 30
Failover Configuration Fields .................................................................................................................................... 30
Configuring Dynamic Domain Naming System (DDNS) .............................................................................................. 31
Entering authentication information ....................................................................................................................... 31
Forcing a DDNS server update .................................................................................................................................. 31
Configuring Dynamic Host Configuration Protocol (DHCP) Server ............................................................................ 31
Assigning fixed addresses ........................................................................................................................................ 32
Configuring the Global Positioning System (GPS) ....................................................................................................... 32
Dumping NMEA sentence information to the router's TCP server port .................................................................. 32
Sending GPS information to a remote server .......................................................................................................... 33
Configuring NMEA Sentences .................................................................................................................................. 33
Configuring the serial port ......................................................................................................................................... 33
Configuring Device to Act as Client ............................................................................................................................ 34
Configuring Device to Act as Server............................................................................................................................ 34
Setting the device's date and time ............................................................................................................................ 35
Setting the date and time ........................................................................................................................................ 35
Configuring SNTP to update date and time ............................................................................................................. 35
Adding Networks Overview ........................................................................................................................................ 35
Adding Networks....................................................................................................................................................... 35
Editing or Deleting an Existing Network .................................................................................................................. 36
Setting Up Your Device .............................................................................................................................................. 36
Chapter 7 Setting Up Wireless Features ................................................................................................................. 38
Setting Up Wi-Fi Access Point ..................................................................................................................................... 38
Setting security options ........................................................................................................................................... 38
Viewing information about Wi-Fi clients using your wireless network.................................................................... 39
Setting Up Wi-Fi as WAN ............................................................................................................................................ 39
Setting up Bluetooth .................................................................................................................................................. 39
IP Pipe in TCP/UDP Server mode .............................................................................................................................. 40
4 MultiConnect®rCell 100 MTR-H5 User Guide
CONTENTS
Chapter 8 Setting Up the Firewall .......................................................................................................................... 41
Defining firewall rules ................................................................................................................................................ 41
Adding forwarding rules ........................................................................................................................................... 41
Adding Outbound Traffic Rules ................................................................................................................................ 41
Advanced Settings..................................................................................................................................................... 42
Setting up static routes ............................................................................................................................................ 42
Chapter 9 Setting Up Cellular Features................................................................................................................... 43
Configuring Cellular .................................................................................................................................................... 43
Cellular Configuration Fields ....................................................................................................................................... 43
Configuring Wake Up On Call...................................................................................................................................... 45
Wake Up On Call Settings ......................................................................................................................................... 45
Wake Up On Call General Configurations................................................................................................................. 45
Using Telnet to communicate with the cellular radio ................................................................................................ 46
Radio Status ................................................................................................................................................................ 46
Chapter 10 Configuring SMS .................................................................................................................................. 48
Configuring SMS.......................................................................................................................................................... 48
SMS Field Descriptions.............................................................................................................................................. 48
Sending an SMS Message............................................................................................................................................ 48
Viewing Received SMS Messages ............................................................................................................................... 48
Viewing Sent SMS Messages....................................................................................................................................... 48
Chapter 11 Defining Tunnels .................................................................................................................................. 50
Setting up Generic Routing Encapsulation (GRE) tunnels .......................................................................................... 50
Configuring Network-to-Network Virtual Private Networks (VPNs) .......................................................................... 50
IPsec Tunnel Configuration Field Descriptions ......................................................................................................... 51
Chapter 12 Device Administration ......................................................................................................................... 53
Resetting the Device ................................................................................................................................................... 53
Restoring User Defined Settings to the Device .......................................................................................................... 53
Configuring Device Access .......................................................................................................................................... 53
Web Server................................................................................................................................................................ 53
IP Defense ................................................................................................................................................................. 54
Configuring IP defense ............................................................................................................................................... 55
Denial of service (DOS) attack .................................................................................................................................. 55
Ping limit .................................................................................................................................................................. 56
Brute force ................................................................................................................................................................ 56
Generating a New Certificate...................................................................................................................................... 56
Uploading a New Certificate ....................................................................................................................................... 56
Setting up the Remote Server..................................................................................................................................... 57
Managing Your Device Remotely with Multi-Tech Device Manager........................................................................ 57
Customizing the user interface .................................................................................................................................. 57
Customizing support information ............................................................................................................................ 58
Specifying Device Settings ........................................................................................................................................ 58
MultiConnect®rCell 100 MTR-H5 User Guide 5
CONTENTS
Upgrading firmware ................................................................................................................................................... 58
Saving and restoring settings ..................................................................................................................................... 59
Using the router's debugging options ...................................................................................................................... 60
Automatically rebooting the device.......................................................................................................................... 60
Configuring Syslog..................................................................................................................................................... 60
SMTP Settings ............................................................................................................................................................. 60
Chapter 13 Device Status ....................................................................................................................................... 62
Viewing device statistics ............................................................................................................................................ 62
Mail Log....................................................................................................................................................................... 62
Mail Queue.................................................................................................................................................................. 63
RF Survey..................................................................................................................................................................... 63
Service Statistics.......................................................................................................................................................... 63
Statistics Configuration Fields ..................................................................................................................................... 63
Appendix: Regulatory Information ......................................................................................................................... 65
47 CFR Part 15 Regulation Class B Devices ................................................................................................................. 65
Industry Canada Class B Notice................................................................................................................................... 65
FCC Interference Notice .............................................................................................................................................. 65
FCC and IC Antenna Requirements Toward License Exempt Radio Transmitters (Bluetooth/WLAN) ....................... 66
Requirements for Cellular Antennas with regard to FCC/IC Compliance ................................................................... 66
EMC, Safety, and R&TTE Directive Compliance ......................................................................................................... 66
Restriction of the Use of Hazardous Substances (RoHS) ............................................................................................ 67
REACH Statement ....................................................................................................................................................... 68
Registration of Substances........................................................................................................................................ 68
Substances of Very High Concern (SVHC) ................................................................................................................ 68
Waste Electrical and Electronic Equipment Statement .............................................................................................. 68
WEEE Directive.......................................................................................................................................................... 68
Instructions for Disposal of WEEE by Users in the European Union ........................................................................ 68
Information on HS/TS Substances According to Chinese Standards ......................................................................... 69
Information on HS/TS Substances According to Chinese Standards (in Chinese) ...................................................... 70
6 MultiConnect®rCell 100 MTR-H5 User Guide
CHAPTER 1 PRODUCT OVERVIEW
Chapter 1 Product Overview
About MultiConnect rCell 100 Series Router
This guide describes the MultiConnect rCell 100 Series router. The rCell family of routers is carrier approved and ready-to-deploy. You can use your device to provide secure data communication between many types of devices that use legacy as well as the latest communication technologies. Some device models support:
Bluetooth communication to devices with this technology
Wi-Fi communication to devices with this technology
GPS capability
The router has an integrated cellular modem and includes 10/100 BaseT Ethernet and RS-232 serial connectivity. An image of the device follows:
MultiConnect®rCell 100 MTR-H5 User Guide 7
CHAPTER 1 PRODUCT OVERVIEW
Items bundled with the MTR-H5-B10 device: 1 Taoglas GW.11.A153 Wi-Fi antenna, 2 Laird Hepta-SM MAF94300 antennas, 1 Trimble GPS antenna 66800-52 and 1 Globtek GT-41052-1509 9V 1.7A power supply.
Documentation
The following table describes additional documentation for your device. The documentation is available on the Multi-Tech Installation Resources website at www.multitech.com/setup/product.go.
Document Description
User Guide This document. Provides an overview, safety and regulatory
information, schematics and general device information.
API Developer Guide You can use the rCell API to manage configurations, poll statistics, and
issue commands. The design, patterns, and methods are documented in the rCell API Developer Guide part number S000576.
AT Commands This document describes AT commands that are available for your
device. These commands are documented in the Reference Guide part number S000574.
Product Build Options
Product Description
MTR-H5-B07 Supports HSPA+
MTR-H5-B08 Supports HSPA+ and GPS
MTR-H5-B09 Supports HSPA+, Wi-Fi, and Bluetooth
MTR-H5-B10 Supports HSPA+, Wi-Fi, Bluetooth, and GPS.
8 MultiConnect®rCell 100 MTR-H5 User Guide
CHAPTER 1 PRODUCT OVERVIEW
Descriptions of LEDs
The top panel contains the following LEDs:
Power and Status LEDs—The Power LED indicates that DC power is present and the Status LED blinks when
the unit is functioning normally.
Wi-Fi—Indicates if the device is serving as a Wi-Fi access point or acting as a Wi-Fi client. Not all models
support Wi-Fi.
Modem LEDs—Two modem LEDs indicate carrier detection and link status.
Signal LEDs—Three signal LEDs display the signal strength level of the wireless connection.
Ethernet LEDs—These LEDs are not on the top panel. See the section Ethernet LED Descriptions for
descriptions of these LEDs.
LED Indicators
POWER Indicates presence of DC power when lit.
STATUS The LED is a solid light when the device is booting up, saving the configuration, restarting,
or updating the firmware. When the Status LED begins to blink, the router is ready for use.
WiFi
CD Carrier Detect. When lit, indicates data connection has been established.
LS Link Status
SIGNAL Signal strength for cellular.
Infrastructure mode
The WiFi LED is lit when WiFi AP mode is enabled, unlit when disabled.
The LED flashes rapidly to indicate traffic.
Client mode:
The WiFi LED is lit when WiFi client mode is enabled.
The WiFi LED blinks slowly when associated with an Access Point.
The WiFi LED flashes rapidly to indicate traffic.
OFF — No power to the cellular radio
Continuously Lit — Not registered
Slow Blink (-0.2Hz) — Registered or connected
ALL OFF—Unit is off, not registered on network, or extremely weak signal (0 < = RSSI <
6).
1 Bar “ON” —Very weak signal (7 < = RSSI <14).
1 Bar and 2 Bar “ON” —Weak signal (15 < = RSSI <23).
1 Bar, 2 Bar, and 3 Bar “ON” — Good signal (24 <= RSSI > = 31).
MultiConnect®rCell 100 MTR-H5 User Guide 9
CHAPTER 1 PRODUCT OVERVIEW
Side Panel Connectors
The device has connectors on both sides of the housing. The right side of the device has a SIM card holder, as well as Wi-Fi, auxiliary, GPS, and cellular antenna connectors. It also has a reset button. Depending on the model of your device, the GPS antenna connector may or may not appear.
The following shows the right side panel of the device:
The following shows the left side panel of the device containing an RS-232 connector, an Ethernet connector, and a power receptacle.
The following table describes the connectors and other items on the two side panels:
Label Description
WIFI Connector for the Taoglas GW.11.A153 Wi-Fi antenna.
CELL, AUX Cellular antenna inputs. Use with the 2 Laird Hepta-SM MAF94300 antennas that are
supplied with the device.
CELL - Primary. AUX - Diversity.
GPS GPS antenna input. Use with the Trimble GPS antenna 66800-52 supplied with the device.
Used only on the MTR-LTE B08 models.
RS-232 DCE 9-pin, female-D Sub through-hole connector
SIM Receptacle for a SIM card (Subscriber Identity Module). Use when operating on GSM/HSPA
network.
10 MultiConnect®rCell 100 MTR-H5 User Guide
CHAPTER 1 PRODUCT OVERVIEW
Label Description
RESET Resets the device. Refer to Resetting the Device or Resetting the Device to Factory Defaults.
E-NET RJ-45 receptacle for standard Ethernet 10/100 Base-T.
Caution: Ethernet ports and command ports are not designed to be connected to a public telecommunication network or used outside the building or campus.
USB HOST High-speed, standard USB 2.0 Type A connector. 500mA maximum current draw.
Power 9-32 Vdc power receptacle for provided power cord. The device uses a Globtek GT-41052-
1509 9V 1.7A power supply.
Ethernet LED Descriptions
Two Ethernet LEDs are physically on the RJ-45 connector(s). The table that follows describes these LEDs.
Ethernet Link Right LED on Ethernet connector. Blinks when there is transmit and
receive activity on the Ethernet link. It shows a steady light when there is a valid Ethernet connection.
Ethernet Speed Left LED on Ethernet connector. Lit when the Ethernet is linked at 100
Mbps. If it is not lit, the Ethernet is linked at 10 Mbps.
Specifications
Category Description
General
Performance HSPA+
GPRS/EDGE
Frequency Bands Tri-Band 850/900/2100 MHz
Quad Band 850/900/1800/1900 MHz
Radio
Cellular Telit HE910-D
Wi-Fi, Bluetooth Murata LBEE5ZSTNC-523
Speed
Packet Data Up to 7.2 Mbps downlink/5.76 Mbps uplink
SMS
SMS Point-to-Point Messaging
Connectors
Cellular Female SMA connectors for cellular
MultiConnect®rCell 100 MTR-H5 User Guide 11
Mobile-Terminated SMS
Mobile-Originated SMS
CHAPTER 1 PRODUCT OVERVIEW
Category Description
WiFi Reverse polarity male SMA connector for Wi-Fi
SIM Holder
Mini-SIM, standard 1.8 V and 3 V SIM receptacle
GPS Female SMA connector
Power Requirements
1
Voltage 7 V to 32 V DC
Physical Description
Dimensions Refer to the Dimensions topic that follows.
Weight 8.2 ounces or 230 grams
Environment
Operating Temperature
2
-40° C to +85° C
Humidity Relative humidity 15% to 93% non-condensing
Certifications, Compliance, Warranty
EMC Compliance EN55022 Class B
EN55024
Safety Compliance UL 60950-1
UL 201
IEC 60950-1
ANSI/ISA 12.12.01 2013 and CSA C22.2 No. 213
EN 60079-0:2012+A11:2013
EN 60079-15:2010
Network Compliance GCF
Warranty Two years
1
Optional power supply must be a Listed ITE power supply marked LPS or Class 2 rated 7-32Vdc, 1A minimum. Certification does not apply or extend to Voltages outside certified range, and has not been evaluated by UL for operating voltages beyond tested range.
2
UL Recognized @ 40° C, Limited by AC power supply. UL Recognized @ 60° C when used with the fused DC power cable, part number FPC-532-DC.
Installation in outdoor locations has not been evaluated by UL. UL Certification does not apply or extend to use outdoor applications.
Note: Radio performance may be affected at the temperature extremes. This is considered normal. There is no
single cause for this function. Rather, it is the result of an interaction of several factors, such as the ambient temperature, the operating mode and the transmit power.
12 MultiConnect®rCell 100 MTR-H5 User Guide
Dimensions
CHAPTER 1 PRODUCT OVERVIEW
Label locations
The images that follow show where you can find regulatory information for your device.
MultiConnect®rCell 100 MTR-H5 User Guide 13
CHAPTER 1 PRODUCT OVERVIEW
14 MultiConnect®rCell 100 MTR-H5 User Guide
CHAPTER 1 PRODUCT OVERVIEW
Power Draw
Radio Protocol Cellular Cell Box (AVG) Measured TX Pulse (AVG) Total Inrush Charge
Connection No Data Current (Amps) at Amplitude Current Measured in (Amps) Max Power (Amps) for GSM850 or Millicoulomb (mC)
Peak Current for HSDPA)
7.0 Volts
GSM 850MHz 0.239 0.589 1.67 2.09
HSDPA N/A 0.797 0.808 N/A
1800MHz
9.0 Volts
GSM 850MHz 0.206 0.315 1.06 1.86
HSDPA N/A 0.606 0.624 N/A
1800MHz
32.0 Volts
GSM 850MHz 0.067 0.151 0.356 0.720
HSDPA N/A 0.185 0.188 N/A
1800MHz
Note: Multi-Tech Systems, Inc. recommends that you incorporate a 10% buffer into the power source when determining product load.
RF Specifications
GSM 850 EGSM GSM 1800 GSM 1900
Frequency RX 869 to 894 MHz 900 925 to 960 MHz 1805 to 1800 MHz 1930 to 1990 MHz
Frequency TX 824 to 849 MHz 880 to 915 MHz 1710 to 1785 MHz 1850 to 1910 MHz
MultiConnect®rCell 100 MTR-H5 User Guide 15
CHAPTER 2 SAFETY WARNINGS
Chapter 2 Safety Warnings
Lithium Battery
A lithium battery located within the product provides backup power for the timekeeping. This battery has
an estimated life expectancy of ten years.
When this battery starts to weaken, the date and time may be incorrect.
Battery is not user replaceable. If the battery fails, the device must be sent back to Multi-Tech Systems for
battery replacement.
Lithium cells and batteries are subject to the Provisions for International Transportation. Multi-Tech
Systems, Inc. confirms that the Lithium batteries used in the Multi-Tech product(s) referenced in this manual comply with Special Provision 188 of the UN Model Regulations, Special Provision A45 of the ICAO­TI/IATA-DGR (Air), Special Provision 310 of the IMDG Code, and Special Provision 188 of the ADR and RID (Road and Rail Europe).
ITE Equipment Ordinary Locations (US, Canada, and Europe)
UL60950-1 and IEC 60950-1
CAUTION: Risk of explosion if this battery is replaced by an incorrect type. Dispose of batteries according to
instructions.
Attention: Risque d'explosion si vous remplacez la batterie par un modèle incompatible. Jetez les piles usagées
selon les instructions.
Class I, Division 2, Groups A, B, C, and D Hazardous Locations (US and Canada)
ANSI_ISA_12.12.01_2013 and CSA C22.2 No. 213
MTR -HZ models only
1. The modems are open devices intended for installation in an enclosure suitable for the intended
application.
2. THIS EQUIPMENT IS SUITABLE FOR USE IN CLASS I, DIVISION 2, GROUPS A, B, C, AND D OR NON-
HAZARDOUS LOCATIONS ONLY.
3. WARNING – Explosion Hazard – Substituting components may impair suitability for Class I Division 2.
4. WARNING – Explosion Hazard – Do not disconnect equipment unless power has been switched off or the
area is known to be non-hazardous.
5. WARNING – Explosion Hazard - Do not replace the fuse or battery unless power has been switched off or
the area is known to be non-hazardous.
6. WARNING – Do not install or remove SIM card unless power has been switched off or the area is known
to be non-hazardous.
7. “CAUTION: Risk of Explosion if Battery is replaced by an Incorrect Type. Dispose of Used Batteries
According to the Instructions.”
1. Les modems sont des appareils ouverts conçus pour être installés dans une enceinte adaptée à
l'application prévue.
2. CET ÉQUIPEMENT EST ADAPTÉ EXCLUSIVEMENT POUR UNE UTILISATION EN ZONE DE CLASSE I, DIVISION
2, GROUPES A, B, C, ET D OU EN ZONE NON DANGEREUSE.
16 MultiConnect®rCell 100 MTR-H5 User Guide
CHAPTER 2 SAFETY WARNINGS
3. AVERTISSEMENT – Risque d'explosion – Le remplacement des composants peut annuler la compatibilité
du produit avec les zones de Classe I Division 2.
4. AVERTISSEMENT – Risque d'explosion – Ne débranchez pas l'équipement sauf s'il est hors tension ou si la
zone est considérée comme non dangereuse.
5. AVERTISSEMENT - Risque d'explosion - Ne remplacer le fusible ou la batterie que si l'alimentation
électrique est coupée ou que la zone est connue pour être non dangereuse.
6. AVERTISSEMENT – N'installez ou ne retirez pas de carte SIM sauf si l'alimentation a été coupée ou si la
zone est considérée comme non dangereuse.
7. ATTENTION : Risque d'explosion si vous remplacez la batterie par un modè le incompatible. Jetez les piles
usagées selon les instructions.
ATEX (Europe only)
EN 60079-0:2012+A11:2013 & EN60079-15:2010
MTR -HZ models only
Battery is not user replaceable. If the battery fails, the device must be sent back to Multi-Tech Systems for
battery replacement.
EXPLOSION HAZARD— Battery must only be changed by manufacturer in an area known to be non-
hazardous.
Manufacturer approved lithium batteries:
Manufacturer Part Number Safety File No.
Renata CR1632 MH14002
Hitachi CR1632 MH12568
Panasonic CR1632 MH12210
Hazardous Location Special Considerations
Special conditions for safe use:
MTR Series Router wireless modem is intended for installation into an ATEX certified IP54 enclosure and
accessible only by the use of a tool.
The equipment shall only be used in an area of not more than pollution degree 2, as defined in IEC 60664-1.
Provisions shall be made to prevent the rated voltage from being exceeded by transient disturbances of
more than 140%.
The device is intended to be powered by a Certified SELV non-energy hazardous power supply.
Ethernet Ports
CAUTION: Ethernet ports and command ports are not designed to be connected to a public telecommunication
network.
Radio Frequency (RF) Safety
Due to the possibility of radio frequency (RF) interference, it is important that you follow any special regulations regarding the use of radio equipment. Follow the safety advice given below.
MultiConnect®rCell 100 MTR-H5 User Guide 17
CHAPTER 2 SAFETY WARNINGS
Operating your device close to other electronic equipment may cause interference if the equipment is
inadequately protected. Observe any warning signs and manufacturers’ recommendations.
Different industries and businesses restrict the use of cellular devices. Respect restrictions on the use of
radio equipment in fuel depots, chemical plants, or where blasting operations are in process. Follow restrictions for any environment where you operate the device.
Do not place the antenna outdoors.
Switch OFF your wireless device when in an aircraft. Using portable electronic devices in an aircraft may
endanger aircraft operation, disrupt the cellular network, and is illegal. Failing to observe this restriction may lead to suspension or denial of cellular services to the offender, legal action, or both.
Switch OFF your wireless device when around gasoline or diesel-fuel pumps and before filling your vehicle
with fuel.
Switch OFF your wireless device in hospitals and any other place where medical equipment may be in use.
Interference with Pacemakers and Other Medical Devices
Potential interference
Radiofrequency energy (RF) from cellular devices can interact with some electronic devices. This is electromagnetic interference (EMI). The FDA helped develop a detailed test method to measure EMI of implanted cardiac pacemakers and defibrillators from cellular devices. This test method is part of the Association for the Advancement of Medical Instrumentation (AAMI) standard. This standard allows manufacturers to ensure that cardiac pacemakers and defibrillators are safe from cellular device EMI.
The FDA continues to monitor cellular devices for interactions with other medical devices. If harmful interference occurs, the FDA will assess the interference and work to resolve the problem.
Precautions for pacemaker wearers
If EMI occurs, it could affect a pacemaker in one of three ways:
Stop the pacemaker from delivering the stimulating pulses that regulate the heart's rhythm.
Cause the pacemaker to deliver the pulses irregularly.
Cause the pacemaker to ignore the heart's own rhythm and deliver pulses at a fixed rate.
Based on current research, cellular devices do not pose a significant health problem for most pacemaker wearers. However, people with pacemakers may want to take simple precautions to be sure that their device doesn't cause a problem.
Keep the device on the opposite the side of the body from the pacemaker to add extra distance
between the pacemaker and the device.
Avoid placing a turned-on device next to the pacemaker (for example, don’t carry the device in a shirt
or jacket pocket directly over the pacemaker).
Notice regarding Compliance with FCC and Industry Canada Requirements for RF Exposure
The antenna intended for use with this unit meets the requirements for mobile operating configurations and for fixed mounted operations, as defined in 2.1091 of the FCC rules for satisfying RF exposure compliance. If an alternate antenna is used, consult user documentation for required antenna specifications.
18 MultiConnect®rCell 100 MTR-H5 User Guide
CHAPTER 2 SAFETY WARNINGS
Compliance of the device with the FCC and IC rules regarding RF Exposure was established and is given with the maximum antenna gain as specified above for a minimum distance of 20 cm between the devices radiating structures (the antenna) and the body of users. Qualification for distances closer than 20 cm (portable operation) would require re-certification.
MultiConnect®rCell 100 MTR-H5 User Guide 19
CHAPTER 3 CELLULAR INFORMATION
Chapter 3 Cellular Information
Antenna System Cellular Devices
The cellular/wireless performance depends on the implementation and antenna design. The integration of the antenna system into the product is a critical part of the design process; therefore, it is essential to consider it early so the performance is not compromised. If changes are made to the device's certified antenna system, then recertification will be required by specific network carriers.
HEPTA Antenna Information
Authorized Antenna/Antenna Specifications for Cellular Bands
The cellular radio portion of the device is approved with the following antenna or for alternate antennas meeting the given specifications.
Manufacturer: Laird Technologies.
Description: HEPTA-SM
Model Number: MAF94300
Multi-Tech Part Number: 45009735L
Multi-Tech ordering information:
Model Quantity
ANHB-1HRA 1
ANHB-10HRA 10
ANHB-50HRA 50
3G Antenna Requirements/Specifications
Category Description
Frequency Range 824 – 960 MHz / 1710 – 1990 MHz / 1920 – 2170 MHz
Impedance 50 Ohms
VSWR VSWR should not exceed 2.0:1 at any point across the bands of operation
Typical Radiated Gain 850 MHz 3.17 dBi
950 MHz 3.51 dBi
1800 MHz 3.55 dBi
1900 MHz 3.0 dBi
2100 MHz 3.93 dBi
Radiation Omni-directional
Polarization Linear Vertical
20 MultiConnect®rCell 100 MTR-H5 User Guide
GPS Antennas Specifications
Category Description
Frequency Range 1575.24 MHz
Impedance 50 Ohms
VSWR 2.0:1 max
Gain 10-30 dBi
LNA Current Consumption 40 mA max
Noise Figure < 2dB
Polarization RHCP
Input voltage 3.0V ± 0.2V
Bluetooth and Wi-Fi Antennas
Manufacturer: Taoglas Antenna Solutions
CHAPTER 3 CELLULAR INFORMATION
Manufacturer's Model Number: GW.11.A153
Multi-Tech Systems: 45009740L
Multi-Tech Ordering Information
Model Number Quantity
ANWF-1HRA 1
ANWF-10HRA 10
ANWF-50HRA 50
Antenna Specifications
Category Description
Frequency Range 2.4000 to 2.4835 GHz
Impedance 50 Ohms
VSWR VSWR should not exceed 2.0:1 at any point across the bands of operation
Peak Radiated Gain 2.3 dBi on azimuth plane
Radiation Omni-directional
Polarization Linear Vertical
Connector RP-SMA(M)
MultiConnect®rCell 100 MTR-H5 User Guide 21
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