Multitech MultiConnect rCell 100 MTR-H5 User Manual

MultiConnect

MTR-H5 User Guide

®

rCell 100

MULTICONNECT® RCELL 100 SERIES ROUTER USER GUIDE

MultiConnect®rCell 100 Series Router User Guide

Model: MTR-H5

Part Number: S000566 Version: 1.0.13

Copyright

This publication may not be reproduced, in whole or in part, without the specific and express prior written permission signed by an executive officer of
Multi-Tech Systems, Inc. All rights reserved. Copyright © 2014 by Multi-Tech Systems, Inc.

Multi-Tech Systems, Inc. makes no representations or warranties, whether express, implied or by estoppels, with respect to the content, information,
material and recommendations herein and specifically disclaims any implied warranties of merchantability, fitness for any particular purpose and non­infringement.

Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of
Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.

Legal Notices

The MultiTech products are not designed, manufactured or intended for use, and should not be used, or sold or re-sold for use, in connection with
applications requiring fail-safe performance or in applications where the failure of the products would reasonably be expected to result in personal injury or
death, significant property damage, or serious physical or environmental damage. Examples of such use include life support machines or other life
preserving medical devices or systems, air traffic control or aircraft navigation or communications systems, control equipment for nuclear facilities, or
missile, nuclear, biological or chemical weapons or other military applications (“Restricted Applications”). Use of the products in such Restricted
Applications is at the user’s sole risk and liability.

MULTITECH DOES NOT WARRANT THAT THE TRANSMISSION OF DATA BY A PRODUCT OVER A CELLULAR COMMUNICATIONS NETWORK WILL BE
UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE, NOR DOES MULTI-TECH WARRANT ANY CONNECTION OR ACCESSIBILITY TO ANY CELLULAR
COMMUNICATIONS NETWORK. MULTITECH WILL HAVE NO LIABILITY FOR ANY LOSSES, DAMAGES, OBLIGATIONS, PENALTIES, DEFICIENCIES, LIABILITIES,
COSTS OR EXPENSES (INCLUDING WITHOUT LIMITATION REASONABLE ATTORNEYS FEES) RELATED TO TEMPORARY INABILITY TO ACCESS A CELLULAR
COMMUNICATIONS NETWORK USING THE PRODUCTS.

Contacting MultiTech

Knowledge Base

The Knowledge Base provides immediate access to support information and resolutions for all MultiTech products. Visit http://www.multitech.com/kb.go.

Support Portal

To create an account and submit a support case directly to our technical support team, visit: https://support.multitech.com.

Support

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Country By Email By Phone

Europe, Middle East, Africa: [e-mail] +(44) 118 959 7774

U.S., Canada, all others: [e-mail] [phone] or [phone]

Warranty

To read the warranty statement for your product, visit www.multitech.com/warranty.go. For other warranty options, visit www.multitech.com/es.go.

World Headquarters

Multi-Tech Systems, Inc.

2205 Woodale Drive, Mounds View, MN 55112

Phone: [phone] or [phone]

Fax [phone]

2 MultiConnect®rCell 100 MTR-H5 User Guide

CONTENTS

Contents

Product Overview .................................................................................................................................................... 5

About MultiConnect rCell 100 Series Router................................................................................................................ 5

Documentation ........................................................................................................................................................... 5

Product Build Options ................................................................................................................................................... 6

Descriptions of LEDs...................................................................................................................................................... 7

Side Panels .................................................................................................................................................................... 8

Ethernet LED Descriptions ........................................................................................................................................... 9

Specifications ................................................................................................................................................................ 9

Dimensions.................................................................................................................................................................. 11

Label locations ............................................................................................................................................................ 11

Power Draw ................................................................................................................................................................ 13

RF Specifications ......................................................................................................................................................... 13

Safety Warnings..................................................................................................................................................... 14

Lithium Battery ........................................................................................................................................................... 14

ITE Equipment Ordinary Locations (US, Canada, and Europe) ................................................................................. 14

Class I, Division 2, Groups A, B, C, and D Hazardous Locations (US and Canada) .................................................... 14

ATEX (Europe only) ................................................................................................................................................... 15

Hazardous Location Special Considerations ............................................................................................................. 15

Ethernet Ports ............................................................................................................................................................. 15

Radio Frequency (RF) Safety ....................................................................................................................................... 15

Interference with Pacemakers and Other Medical Devices ...................................................................................... 16

Potential interference............................................................................................................................................... 16

Precautions for pacemaker wearers ........................................................................................................................ 16

Notice regarding Compliance with FCC and Industry Canada Requirements for RF Exposure .................................. 16

Cellular Information............................................................................................................................................... 18

Antenna System Cellular Devices................................................................................................................................ 18

HEPTA Antenna Information....................................................................................................................................... 18

Authorized Antenna/Antenna Specifications for Cellular Bands .............................................................................. 18

3G Antenna Requirements/Specifications ............................................................................................................... 18

GPS Antennas.............................................................................................................................................................. 19

GPS Antenna Specifications ...................................................................................................................................... 19

Bluetooth and Wi-Fi Antennas ................................................................................................................................... 19

Multi-Tech Ordering Information ............................................................................................................................. 19

Antenna Specifications.............................................................................................................................................. 19

Installing and Using the Router .............................................................................................................................. 20

Installing the Router.................................................................................................................................................... 20

Using Diversity .......................................................................................................................................................... 20

MultiConnect®rCell 100 MTR-H5 User Guide 3

CONTENTS

Mounting the Device................................................................................................................................................... 21

Activating the Account for Wireless Devices ............................................................................................................. 21

Installing the SIM Card ............................................................................................................................................... 21

Setting up Wi-Fi........................................................................................................................................................... 22

Resetting the Device ................................................................................................................................................... 22

Resetting the Device to Factory Defaults .................................................................................................................. 22

Notice for Devices that Use Aeris Radios.................................................................................................................... 23

Regulatory Information.......................................................................................................................................... 24

47 CFR Part 15 Regulation Class B Devices ................................................................................................................. 24

Industry Canada Class B Notice................................................................................................................................... 24

FCC Interference Notice .............................................................................................................................................. 24

FCC and IC Antenna Requirements Toward License Exempt Radio Transmitters (Bluetooth/WLAN) ....................... 25

Requirements for Cellular Antennas with regard to FCC/IC Compliance ................................................................... 25

EMC, Safety, and R&TTE Directive Compliance ......................................................................................................... 25

Restriction of the Use of Hazardous Substances (RoHS) ............................................................................................ 26

REACH Statement ....................................................................................................................................................... 27

Registration of Substances........................................................................................................................................ 27

Substances of Very High Concern (SVHC) ................................................................................................................ 27

Waste Electrical and Electronic Equipment Statement .............................................................................................. 27

WEEE Directive.......................................................................................................................................................... 27

Instructions for Disposal of WEEE by Users in the European Union ........................................................................ 27

Information on HS/TS Substances According to Chinese Standards ......................................................................... 28

Information on HS/TS Substances According to Chinese Standards (in Chinese) ...................................................... 29

4 MultiConnect®rCell 100 MTR-H5 User Guide

PRODUCT OVERVIEW

Product Overview

About MultiConnect rCell 100 Series Router

This guide describes the MultiConnect rCell 100 Series router. The rCell family of routers is carrier approved and
ready-to-deploy. You can use your device to provide secure data communication between many types of devices
that use legacy as well as the latest communication technologies. Some device models support:

■ Bluetooth communication to devices with this technology

■ Wi-Fi communication to devices with this technology

■ GPS

The router has an integrated cellular modem and includes 10/100 BaseT Ethernet and RS-232 serial connectivity.
An image of the device follows:

Items bundled with the MTR-H5-B10 device: 1 Taoglas GW.11.A153 Wi-Fi antenna, 2 Laird Hepta-SM MAF94300
antennas, 1 Trimble GPS antenna 66800-52 and 1 Globtek GT-41052-1509 9V 1.7A power supply.

Documentation

The following table describes additional documentation for your device. The documentation is available on the
Multi-Tech Installation Resources website at www.multitech.com/setup/product.go.

Document Description

User Guide This document. Provides an overview, safety and regulatory

API guide You can use the rCell API to manage configurations, poll statistics, and

MultiConnect®rCell 100 MTR-H5 User Guide 5

information, schematics and general device information.

issue commands. The design, patterns, and methods are documented
in the API Guide part number S000576.

PRODUCT OVERVIEW

Document Description

AT Commands This document describes AT commands that are available for your

device. These commands are documented in the Reference Guide part
number S000574.

Product Build Options

Product Description

MTR-H5-B07 Supports HSPA+

MTR-H5-B08 Supports HSPA+ and GPS

MTR-H5-B09 Supports HSPA+, Wi-Fi, and Bluetooth

MTR-H5-B10 Supports HSPA+, Wi-Fi, Bluetooth, and GPS.

6 MultiConnect®rCell 100 MTR-H5 User Guide

PRODUCT OVERVIEW

Descriptions of LEDs

The top panel contains the following LEDs:

■ Power and Status LEDs—The Power LED indicates that DC power is present and the Status LED blinks when

the unit is functioning normally.

■ Wi-Fi—Indicates if the device is serving as a Wi-Fi access point or acting as a Wi-Fi client. Not all models

support Wi-Fi.

■ Modem LEDs—Two modem LEDs indicate carrier detection and link status.

■ Signal LEDs—Three signal LEDs display the signal strength level of the wireless connection.

■ Ethernet LEDs—These LEDs are not on the top panel. See the section Ethernet LED Descriptions for

descriptions of these LEDs.

LED Indicators

POWER Indicates presence of DC power when lit.

STATUS The LED is a solid light when the device is booting up, saving the configuration, restarting,

or updating the firmware. When the Status LED begins to blink, the router is ready for use.

WiFi

CD Carrier Detect. When lit, indicates data connection has been established.

LS Link Status

SIGNAL Signal strength for cellular.

Infrastructure mode

■ The WiFi LED is lit when WiFi AP mode is enabled, unlit when disabled.

■ The LED flashes rapidly to indicate traffic.

Client mode:

■ The WiFi LED is lit when WiFi client mode is enabled.

■ The WiFi LED blinks slowly when associated with an Access Point.

■ The WiFi LED flashes rapidly to indicate traffic.

OFF—There is no power to the cellular radio.

Continuously Lit—Powered, connected and transmitting and receiving data.

Slow Blink (-0.2Hz) —Powered, connected and idle.

Faster Blink (-3Hz)— Powered and searching for a connection.

ALL OFF—Unit is off, not registered on network, or extremely weak signal (0 < = RSSI <

6).

1 Bar “ON”—Very weak signal (7 < = RSSI <14).

1 Bar and 2 Bar “ON”—Weak signal (15 < = RSSI <23).

1 Bar, 2 Bar, and 3 Bar “ON”—Good signal (24 <= RSSI > = 31).

MultiConnect®rCell 100 MTR-H5 User Guide 7

PRODUCT OVERVIEW

Side Panels

The device has connectors on either side. The figure that follows shows the side which has a SIM card holder, as
well as Wi-Fi, Auxiliary, GPS and cellular antenna connectors. It also has a reset button. Depending on the model of
your device, the following items may or may not appear:

■ Aux connector

■ GPS connector

■ Wi-Fi connector

■ SIM card slot.

A side panel of the device follows:

Not all models have a GPS connector.

The figure that follows shows the other side of the device.

8 MultiConnect®rCell 100 MTR-H5 User Guide

PRODUCT OVERVIEW

Ethernet LED Descriptions

Two Ethernet LEDs are physically on the RJ-45 connector(s). The table that follows describes these LEDs.

Ethernet Link Right LED on Ethernet connector. Blinks when there is transmit and

receive activity on the Ethernet link. It shows a steady light when
there is a valid Ethernet connection.

Ethernet Speed Left LED on Ethernet connector. Lit when the Ethernet is linked at 100

Mbps. If it is not lit, the Ethernet is linked at 10 Mbps.

Specifications

Category Description

General

Performance HSPA+

GPRS/EDGE

Frequency Bands Tri-Band 850/900/2100 MHz

Quad Band 850/900/1800/1900 MHz

Radio

Cellular Telit HE910-D

Wi-Fi, Bluetooth Murata LBEE5ZSTNC-523

Speed

Packet Data Up to 7.2 Mbps downlink/5.76 Mbps uplink

SMS

MultiConnect®rCell 100 MTR-H5 User Guide 9